based on 269 reviews
Ger and Hector were prompt, polite, informative, efficient and did a great job!
Ger and Hector were professional and friendly. They worked hard to get the stain out of my carpet. I would definitely use this company again based on their employees.... More
Ger and Hector were professional and friendly. They worked hard to get the stain out of my carpet. I would definitely use this company again based on their employees. Less
Maribel and Hilda did an excellent job. They even scrubbed the showers. Floors were vacuumed and mopped.
Excellent service and Ger was very professional highly recommend
Ger was very professional and did a really thorough job with our carpets. I would highly recommend to have your carpets cleaned by him and this company.... More
Ger was very professional and did a really thorough job with our carpets. I would highly recommend to have your carpets cleaned by him and this company. Less
Alicia (and team) has been my favorite house cleaner for YEARS now. She (and team) always does a fabulous job. I’m always happy with their work.
Jer was awesome! He sent texts to remind me of the date of the appointment, and a text with his estimated arrival time, he even got here ahead of schedule! He was very professional. Also, my wool rug was wet and heavy because I attempted to hand shampoo it myself. The rug due to this, was much heavier than it would have been normally. I want to extend my sincerest apologies for that and also my ... More
Jer was awesome! He sent texts to remind me of the date of the appointment, and a text with his estimated arrival time, he even got here ahead of schedule! He was very professional. Also, my wool rug was wet and heavy because I attempted to hand shampoo it myself. The rug due to this, was much heavier than it would have been normally. I want to extend my sincerest apologies for that and also my sincerest gratitude for that! Awesome job! Less
Ger did a thorough and efficient cleaning job with our rooms and stairs. Long & Sons communicated well leading up to and on the day of the appointment.... More
Ger did a thorough and efficient cleaning job with our rooms and stairs. Long & Sons communicated well leading up to and on the day of the appointment. Less
They do great work and communicate very well. And it's always wonderful to come home to a beautiful clean organized home.
Hector was nice and knowledgeable. He gave a quote and was prepared to clean our floor on the spot.
Hector was great to work with! He made the process clear and seamless.
Hector did a fantastic job cleaning our 31 air supply and return ducts (last time 5 years ago) and the dryer vent (long overdue). Punctual, friendly, careful. I can highly recommend him.... More
Hector did a fantastic job cleaning our 31 air supply and return ducts (last time 5 years ago) and the dryer vent (long overdue). Punctual, friendly, careful. I can highly recommend him. Less
Excellent communication and a great value for the deep clean! I feel like Dorothy stepping into Oz; my house is literally sparkling! Thank you, Hilda and Maribel!!... More
Excellent communication and a great value for the deep clean! I feel like Dorothy stepping into Oz; my house is literally sparkling! Thank you, Hilda and Maribel!! Less
Hector did a great job today He was also very helpful on explaining things and making sure I understood how dirty it can get
Excellent service! Hector makes the quote process and cleaning work easy and professional. Hard to find a company that does both carpet and vents well.... More
Excellent service! Hector makes the quote process and cleaning work easy and professional. Hard to find a company that does both carpet and vents well. Less
Ger did a great job cleaning our carpets. He was pleasant, fast, and thorough.
Hector was extremely professional and answered all our questions while ensuring we understood the process of cleaning the HVAC system and ducting. Best in class!!... More
Hector was extremely professional and answered all our questions while ensuring we understood the process of cleaning the HVAC system and ducting. Best in class!! Less
Fantastic job as usual. I’ve used long and sons multiple times for my business account and my personal home. Highly recommend.
Such fast and friendly service. Looking forward to seeing my new and clean rug!
They are always very kind, thorough, hard-working, and cheerful. It is a pleasure to see them.
Because I love to come home and have my house spotless. I work 10 hour days and I just can’t get everything done. compared to others the price is seasonable and the cleaning is exception.... More
Because I love to come home and have my house spotless. I work 10 hour days and I just can’t get everything done. compared to others the price is seasonable and the cleaning is exception. Less
Super friendly, efficient and did an amazing job cleaning my house especially the hard to reach areas!
OMG they are the best super great full for the help super nice people! Definitely the best I've ever hired!
With a full-time job and my daughter’s hockey schedule, I just don’t have time to keep up with cleaning. National Dusters has been a lifesaver! Maribel and Hilda are amazing—their attention to detail is top-notch, and I completely trust them in my home. It’s the best feeling coming home to a spotless house. Highly recommend!... More
With a full-time job and my daughter’s hockey schedule, I just don’t have time to keep up with cleaning. National Dusters has been a lifesaver! Maribel and Hilda are amazing—their attention to detail is top-notch, and I completely trust them in my home. It’s the best feeling coming home to a spotless house. Highly recommend! Less
The best feeling is coming home from a long day of work to my clean house. Their attention to detail is the best! My dogs shed a lot and I know sometimes it can be annoying finding hair everywhere but these ladies get it all. I’m super grateful and highly recommend National Dusters!... More
The best feeling is coming home from a long day of work to my clean house. Their attention to detail is the best! My dogs shed a lot and I know sometimes it can be annoying finding hair everywhere but these ladies get it all. I’m super grateful and highly recommend National Dusters! Less
I love coming home to a clean house. They come every week and the price is affordable. My house looks spotless when the are done. The only negative thing I can say is I wish they couldCome twice a week.... More
I love coming home to a clean house. They come every week and the price is affordable. My house looks spotless when the are done. The only negative thing I can say is I wish they couldCome twice a week. Less
Very good communication via text from Long & Sons. Her was on time, friendly and professional. We walked to area first so I could point out concerns and came to get me concerning a stain he couldn’t get out because it was a beverage with orange dye in it and the fibers were dyed.. Overall I was very pleased with the cleaning job Ger did. Thank you... More
Very good communication via text from Long & Sons. Her was on time, friendly and professional. We walked to area first so I could point out concerns and came to get me concerning a stain he couldn’t get out because it was a beverage with orange dye in it and the fibers were dyed.. Overall I was very pleased with the cleaning job Ger did. Thank you Less
Great job
Very friendly, fast service and great work!
Did a great job! Especially in my kids rooms.
Hector does a wonderful job! I would recommend him to everyone. He is professional, personable and goes a great job. Hector has helped me with carpet cleaning and duct cleaning for over 5 years.... More
Hector does a wonderful job! I would recommend him to everyone. He is professional, personable and goes a great job. Hector has helped me with carpet cleaning and duct cleaning for over 5 years. Less
No show today. Nobody answers phone calls. Left several voice mails. No reply.We have been with them for about two years. Initially their service was really good. Then we had various reasons to be less satisfied; often late, not following instructions, incomplete tasks, language barrier, etc. The last two straws were the no show/no answers today and a suspected overcharge that no one at ND will a... More
No show today. Nobody answers phone calls. Left several voice mails. No reply.We have been with them for about two years. Initially their service was really good. Then we had various reasons to be less satisfied; often late, not following instructions, incomplete tasks, language barrier, etc. The last two straws were the no show/no answers today and a suspected overcharge that no one at ND will address with us…still outstanding.In a few words, we do not recommend them. Cannot be trusted. Not reliable or responsive.Cancelling their services today and beginning our hunt for someone we can count on. Less
Ger did a fine job and took the time to help us move a few heavy things. Despite the snowstorm and poor roads, he showed up on time and explained all the steps that were being taken to pretreat, clean, deodorize, and sanitize the area that was soiled after a sewer back up. We really appreciate that our job was squeezed in to a very busy pre-Christmas schedule.... More
Ger did a fine job and took the time to help us move a few heavy things. Despite the snowstorm and poor roads, he showed up on time and explained all the steps that were being taken to pretreat, clean, deodorize, and sanitize the area that was soiled after a sewer back up. We really appreciate that our job was squeezed in to a very busy pre-Christmas schedule. Less
Ger did an amazing job on my carpet - polite, professional, and very efficient. He listened to my concerns and addressed them, especially a bad stain I had from water damage. I will definitely give a referral to family and friends!!... More
Ger did an amazing job on my carpet - polite, professional, and very efficient. He listened to my concerns and addressed them, especially a bad stain I had from water damage. I will definitely give a referral to family and friends!! Less
Hector did a thorough job during both the quote and the cleaning. He was flexible, accommodating and they did a great job cleaning up after the work. Highly recommend!... More
Hector did a thorough job during both the quote and the cleaning. He was flexible, accommodating and they did a great job cleaning up after the work. Highly recommend! Less
John showed up on schedule and did an amazing job cleaning our carpets. Thank you for the time you put in to make our house look (and smell) better!
Ger was prompt friendly and courteous and my sectional looks amazing!
John was very friendly, was very thorough went through everything with me so I knew why and what he was doing, and was willing to give me time to move around my animals with no complaints.... More
John was very friendly, was very thorough went through everything with me so I knew why and what he was doing, and was willing to give me time to move around my animals with no complaints. Less
National Dusters employee Hector B. did an excellent job of clearing my dryer vent pipe ( about 18ft). He was polite & very thorough & explained the work he did.... More
National Dusters employee Hector B. did an excellent job of clearing my dryer vent pipe ( about 18ft). He was polite & very thorough & explained the work he did. Less
Ger did a fantastic job! He was friendly and professional, and I am very pleased with the job he did!
They are very kind and respectful and do an amazing job
Hector did a great job. Was on time, provided all the options and was very professional.
Hector was so polite and he explained everything that was going to be done. He’s a hard worker and very nice man.
Maria did a fantastic job! Would recommend again!
John was very helpful and explained thoroughly what needed to be done! He did a great job!
Ger is very nice and was so helpful
First off, 5 stars to Hector that came and did the actual work. He was great at explaining stuff and the work he did. Was there for hours and explained his work. I moved in about 2 years ago, and nothing was done for upkeep prior from the previous tenants.There was a little miscommunication with billing, with giving card over the phone but than told they didn't have it on file which was a little ... More
First off, 5 stars to Hector that came and did the actual work. He was great at explaining stuff and the work he did. Was there for hours and explained his work. I moved in about 2 years ago, and nothing was done for upkeep prior from the previous tenants.There was a little miscommunication with billing, with giving card over the phone but than told they didn't have it on file which was a little unsettling. But it got resolved. Overall the work done, is definitely noticeable with the air quality. Thank you. Less
Ger went over and above our expectations when cleaning our carpet. But when the carpet dried, it was still dirty in spots. My mom was not pleased with the final result. Then I had fraud on my NEW credit card after I used it to pay for the carpet cleaning. He refused to take cash, now I know why. My mom would like a refund.... More
Ger went over and above our expectations when cleaning our carpet. But when the carpet dried, it was still dirty in spots. My mom was not pleased with the final result. Then I had fraud on my NEW credit card after I used it to pay for the carpet cleaning. He refused to take cash, now I know why. My mom would like a refund. Less
Ger is an excellent cleaner, flexible, and polite person. I feel like I moved to new home after he cleaned my carpet.
Hector was very prompt, friendly and did a thorough job on our carpet cleaning! Highly recommend!
Hector was great to work with. Very professional and friendly. And the carpets turned out great. Highly recommend.
Hector was very communicative and prompt! Did a great job for our area rug cleaning and will be contacting for future services.
Hector was great!! He was kind and courteous. He cleaned our carpets, and did our duct cleaning! Will use this company again.
Hector was an absolute professional! I would highly recommend him to anyone that values good old fashioned customer service and high quality work! Honest, transparent, polite, and very competent!... More
Hector was an absolute professional! I would highly recommend him to anyone that values good old fashioned customer service and high quality work! Honest, transparent, polite, and very competent! Less
I used this company as a reference from my parents who said they did a great job, glad I listened to them! Hector was the tech who cleaned my air ducts/vents, he was kind, professional, and very knowledgeable answering every question I asked!... More
I used this company as a reference from my parents who said they did a great job, glad I listened to them! Hector was the tech who cleaned my air ducts/vents, he was kind, professional, and very knowledgeable answering every question I asked! Less
Always happy when they show-up in the driveway. I know when they leave the house it's spotless! It's a luxury for me to have my house done so well each month. A great group of professionals. Thanks for the years of reliable service.... More
Always happy when they show-up in the driveway. I know when they leave the house it's spotless! It's a luxury for me to have my house done so well each month. A great group of professionals. Thanks for the years of reliable service. Less
Ger, our Tech. awesome, courteous, and dis Super job on our carpets!Paul F.Eden Prairie
Great service with sense of humor. Cleans well and amazing. Thank you Ger.
Excellent experience with Alisha and her crew. I love when they come. The house looks and smells great!!
Wow, hector was so friendly and professional and efficient. He did a fantastic job cleaning our duct work and carpets. Love that his company offers so many services with just one call! We will be calling National Dusters again and I hope we get Hector again too!... More
Wow, hector was so friendly and professional and efficient. He did a fantastic job cleaning our duct work and carpets. Love that his company offers so many services with just one call! We will be calling National Dusters again and I hope we get Hector again too! Less
Fast and efficient
He did a great Job, satisfied
When I called for carpet cleaning, I was very happy that I got an appointment for the next day. Hector B called me to tell me that he would be an hour early, which is always nice. Hector was very polite, and very informative about what he would be doing. He explained everything I would want to know. 5 big stars for Hector!!!... More
When I called for carpet cleaning, I was very happy that I got an appointment for the next day. Hector B called me to tell me that he would be an hour early, which is always nice. Hector was very polite, and very informative about what he would be doing. He explained everything I would want to know. 5 big stars for Hector!!! Less
I would highly recommend Hector from Long and Son Carpet Cleaning. He was not only professional and courteous, but he was hard-working and knew his job. He did a fantastic job!!... More
I would highly recommend Hector from Long and Son Carpet Cleaning. He was not only professional and courteous, but he was hard-working and knew his job. He did a fantastic job!! Less
Cole came out today and cleaned my carpets, 2 area rugs, and my dryer vent. He did a great job! Professional, no mess. Would highly recommend.
Hector did a great job and showed nice pictures. Quick and courteous.
Had a great experience getting my dryer vent cleaned! Hector was knowledgeable, efficient and professional. I plan to hire Hector and his team again next year!... More
Had a great experience getting my dryer vent cleaned! Hector was knowledgeable, efficient and professional. I plan to hire Hector and his team again next year! Less
John did a great job for us!
Long & Son acquired some of Rasmussen in July 2024. I wasn’t aware of that until the appointment began, but they retained Hector and he visited under his new company today. Long & Son has good reviews, chemicals, equipment, and maintains a clean water process. Hector was very professional and worked quickly as always. They honored a website deal to reduce some cost.P.S. We had a lot of pet stains... More
Long & Son acquired some of Rasmussen in July 2024. I wasn’t aware of that until the appointment began, but they retained Hector and he visited under his new company today. Long & Son has good reviews, chemicals, equipment, and maintains a clean water process. Hector was very professional and worked quickly as always. They honored a website deal to reduce some cost.P.S. We had a lot of pet stains this time around and the deep clean looks to have done a great job. Less
Great clean service.. very knowledgeable..
Alicia and her crew are outstanding! Always on time, always do a great job cleaning.
Excellent company. John is an Excellent technician. I had best experience. I will definitely use this company again and recommend it to my family, friends and contacts.... More
Excellent company. John is an Excellent technician. I had best experience. I will definitely use this company again and recommend it to my family, friends and contacts. Less
John was very knowledgeable and professional. He explained everything clearly as well as the estimate. We accepted it on the spot and he'll be here the week to clean and sanitize our vents!... More
John was very knowledgeable and professional. He explained everything clearly as well as the estimate. We accepted it on the spot and he'll be here the week to clean and sanitize our vents! Less
They did an excellent job with the cleaning. And the brother company that carpet cleaned did excellent job too!! I would recommend both services.
Very nice and professional
I was so impressed with the technician Carpet. Excellent, very service oriented, and kind. I will always request him when I call for Carpet Cleaning .
He did a perfect job. I like it.
Excellent cleaning and very positive!
Ger was awesome & did great job on my carpet cleaning today.
Ger did my mom’s place and she loves the job he did. He was very polite!
Lorena and the ladies that are with her does a wonderful job. She is friendly and efficient!Thanks Lorena
Sonia did a wonderful job cleaning my home. She was diligent and professional. Would highly recommend. 5☆☆☆☆☆
I have been seeing different posts about Mrs. Sandra Billy's platform everywhere and a lot of traders keep on saying to reach out to her, I eventually did and it turned out to be legit. I made an initial investment of $1000 and I received a surprising profit of $12,250 after 6 days of trading, I followed her instructions with which I invested and within a week I got back my profit, and I started ... More
I have been seeing different posts about Mrs. Sandra Billy's platform everywhere and a lot of traders keep on saying to reach out to her, I eventually did and it turned out to be legit. I made an initial investment of $1000 and I received a surprising profit of $12,250 after 6 days of trading, I followed her instructions with which I invested and within a week I got back my profit, and I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much, Mrs Sandra Billy. would advise anyone seeing this post to contact her, I'm responsible for the content I post here on Facebook, and I'm so serious about this that you can inbox her directly via via:Email:[email protected] WhatsApp: +1 (404) 829-4578 https://www.facebook.com/Sadrabillyfxtrading Less
Ger did an amazing job. He was kind, informative and professional. My carpets look and smell so fresh after the service. I will definitely be using them again. I highly recommend Long & Sons Carpet Cleaning!!... More
Ger did an amazing job. He was kind, informative and professional. My carpets look and smell so fresh after the service. I will definitely be using them again. I highly recommend Long & Sons Carpet Cleaning!! Less
Always a positive experience with Alicia and team! Super friendly and they do a great job with the house. Thank you!
Very good
Good job! I recommend
we moved into a new rental today only to discover that the previous tenants left it filthy! I made a call to National Dusters and was so relieved that they could come out TODAY and do a deep clean for us. 4 wonderful ladies showed up and scrubbed that house from top to bottom! It feels SO much better to move into a clean home! thank you!... More
we moved into a new rental today only to discover that the previous tenants left it filthy! I made a call to National Dusters and was so relieved that they could come out TODAY and do a deep clean for us. 4 wonderful ladies showed up and scrubbed that house from top to bottom! It feels SO much better to move into a clean home! thank you! Less
Ger arrived on time and was fast, yet thorough with the carpet cleaning at my house. The carpets look great - thanks!
Gerr was very professional, polite, and informative! He performed exceptionally excellent work and I was very satisfied would 10/10 recommend to anyone els... More
Gerr was very professional, polite, and informative! He performed exceptionally excellent work and I was very satisfied would 10/10 recommend to anyone els Less
Wonderful job, will be going through this company in the future.
The National Duster team, with Larissa, Ana, Alicia and the rest of the crew are great!
Ger did a really great job. He cleaned quickly and thoroughly. My carpet looks brand new!
Ger did a great job! He was thorough and detail-oriented. I will book carpet cleaning with this company again,
Everything was done and looked great! Thank You, Patty
Hi! Ger was very efficient and friendly to talk to. I had my carpets cleaned and he did such a great job in a timely matter! All stains were removed and my carpets are very clean like new!! Overall I am very satisfied with his services and will use him again!... More
Hi! Ger was very efficient and friendly to talk to. I had my carpets cleaned and he did such a great job in a timely matter! All stains were removed and my carpets are very clean like new!! Overall I am very satisfied with his services and will use him again! Less
Sonia did an amazing job. Everything looks perfect.
Quick job and very professional
Blanca was thorough and quick! Excellent work!
Much improved. They all did a fantastic job cleaning today.
I called this morning and I was happy to know that they were able to get me in today.Gerr did a great job on such short notice. Highly recommend them to clean our carpet again.... More
I called this morning and I was happy to know that they were able to get me in today.Gerr did a great job on such short notice. Highly recommend them to clean our carpet again. Less
My carpet looks and smells so fresh! Thank you Ger! Excellent job!
Fast. Friendly. I’m so happy I let the pros handle my carpet cleaning for me this year. The technician was very knowledgeable, helpful and polite. The carpets look great! Thank you Ger Thao 😊... More
Fast. Friendly. I’m so happy I let the pros handle my carpet cleaning for me this year. The technician was very knowledgeable, helpful and polite. The carpets look great! Thank you Ger Thao 😊 Less
My carpets are old and Ger did a great job taking care of them. Would recommend to anyone interested!
Great work
Ger was easy to work with. He’s very professional. We did a walk through of what I needed done and he completed all the work beyond expectations. My carpets and rug smells so fresh and clean now!! My rug was super dirty and was about to be replaced but Ger cleaned it up. I’m super happy. No mess after the cleaning. I would highly recommend! THANK YOU Ger!... More
Ger was easy to work with. He’s very professional. We did a walk through of what I needed done and he completed all the work beyond expectations. My carpets and rug smells so fresh and clean now!! My rug was super dirty and was about to be replaced but Ger cleaned it up. I’m super happy. No mess after the cleaning. I would highly recommend! THANK YOU Ger! Less
First service and will be a long costumer. Recommend!!!
Ger was prompt, friendly, professional, cleaned perfectly and communicated at all stages of the process. Thank you, recommend!
Alicia did a great job cleaning my house. I had a stain on my shower floor which she got out. Thanks for all your hard work I really appreciate it.
Good communication. Easy appointment set up and flexible scheduling. Great service! Ger was very professional and efficient. He did an amazing job cleaning my carpet. Highly recommend!... More
Good communication. Easy appointment set up and flexible scheduling. Great service! Ger was very professional and efficient. He did an amazing job cleaning my carpet. Highly recommend! Less
Ger did a great job with my basement carpet. Communication and work was exceptional. I will definitely be using his services again in the future.
Bad company with terrible customer service. They will keep charging without you knowing. I was scammed out of $600 be aware! Don't support these predators. Glad I'm not the only one who finds them insanely corrupt and dishonest. Shady business. I hope you get a taste of your own medicine on the customer service front.... More
Bad company with terrible customer service. They will keep charging without you knowing. I was scammed out of $600 be aware! Don't support these predators. Glad I'm not the only one who finds them insanely corrupt and dishonest. Shady business. I hope you get a taste of your own medicine on the customer service front. Less
He was awesome! One of the best cleans I've ever had.
National Dusters was amazing! Our house is spotless! I will definitely be using them again and again! Thank you so much!!
Booking was easy. Communication was appreciated for scheduling reminder and arrival notification. Ger did an awesome job cleaning our heavy traffic stairway. Definitely will recommend and will continue using their services.... More
Booking was easy. Communication was appreciated for scheduling reminder and arrival notification. Ger did an awesome job cleaning our heavy traffic stairway. Definitely will recommend and will continue using their services. Less
Ger did a fantastic job cleaning my carpets. He was super flexible with scheduling when I had a conflict. I'd definitely use him again and recommend him to others. Thanks, Ger!... More
Ger did a fantastic job cleaning my carpets. He was super flexible with scheduling when I had a conflict. I'd definitely use him again and recommend him to others. Thanks, Ger! Less
We love Alicia and her team!! Quick, efficient, friendly, and does quality work!!
Great job!
I highly recommend Ger Thao if anyone is looking to get their carpets cleaned. He did a excellent job cleaning all of my carpets and he's also very kind. I will definitely be reaching out to him again if I ever need my carpets clean again.... More
I highly recommend Ger Thao if anyone is looking to get their carpets cleaned. He did a excellent job cleaning all of my carpets and he's also very kind. I will definitely be reaching out to him again if I ever need my carpets clean again. Less
Alicia and her crew at National Dusters are simply the best - thorough, detailed, efficient, kind, and trustworthy! My place is spotless after they leave and would be ready for a house showing!... More
Alicia and her crew at National Dusters are simply the best - thorough, detailed, efficient, kind, and trustworthy! My place is spotless after they leave and would be ready for a house showing! Less
Jorge is very good at his job. He is quiet but very friendly. Was always ready to work around my schedule.
Our carpet looks amazing and Ger was an A+ professional. * We have three kids, and our carpets were a mess!
Absolutely wonderful to work with and they went above and beyond their roles to help me! Responsive, organized, local, and family owned. 10/10 recommend!... More
Absolutely wonderful to work with and they went above and beyond their roles to help me! Responsive, organized, local, and family owned. 10/10 recommend! Less
They have been cleaning my carpets for years and i've been extremely happy with their service and professionalism
Very nice and great communications. It was so quick and easy. Definitely recommend.
Wonderful work
They did an amazing job! Very efficient! I’m glad I was recommended their services.
Loved it! Very professional. Staff was friendly and attentive. Would book again 👍🏼
This was a great experience thank so much
Decent cleaners most of the time. Unfortunately, they sent different people each time and most didn’t speak English and couldn’t understand my requests. Was promised a refund and sent multiple emails…..never received a response or my refund.... More
Decent cleaners most of the time. Unfortunately, they sent different people each time and most didn’t speak English and couldn’t understand my requests. Was promised a refund and sent multiple emails…..never received a response or my refund. Less
Thank you National Dusters for making my old home shine! This company was able to accommodate last minute scheduling, deep cleaning of my kitchen, and more. I will be using their services again and would recommend this company to anyone who appreciates a small but hard working business.... More
Thank you National Dusters for making my old home shine! This company was able to accommodate last minute scheduling, deep cleaning of my kitchen, and more. I will be using their services again and would recommend this company to anyone who appreciates a small but hard working business. Less
Extremely disappointing. When I met with the GM at my home, she was great! I told her all about my expectations. She assured me I would be happy with the service. After the first cleaning, I called to cancel. The man who answered my call asked why, and I explained to him that the cleaning was less than mediocre. He agreed that wasn’t right, and didn’t make any efforts to make it right.... More
Extremely disappointing. When I met with the GM at my home, she was great! I told her all about my expectations. She assured me I would be happy with the service. After the first cleaning, I called to cancel. The man who answered my call asked why, and I explained to him that the cleaning was less than mediocre. He agreed that wasn’t right, and didn’t make any efforts to make it right. Less
Called to get my carpet cleaned, no information was provided only to be charged an outrageous amount on delivery. Called to speak to a customer representative, acted totally rude and uncultured on the phone. Cleaning was basic, totally not worth it. Never again!... More
Called to get my carpet cleaned, no information was provided only to be charged an outrageous amount on delivery. Called to speak to a customer representative, acted totally rude and uncultured on the phone. Cleaning was basic, totally not worth it. Never again! Less
National Duster the worst company, the owner "Mark and his partner Tim" is rude and abuses his employees by making them work for free and not paying them. Please people, do not support this type of company that exploits its employees and enriches themselves.... More
National Duster the worst company, the owner "Mark and his partner Tim" is rude and abuses his employees by making them work for free and not paying them. Please people, do not support this type of company that exploits its employees and enriches themselves. Less
I haven't called you guys for a couple of years because I'm (probably) a slob. BUT! On this fine Labor Day, I wanted to let you know how grateful I am for National Dusters. You Rock!Note to other potential clients: just hire them already! National Dusters is a great family-owned & operated small business. They're a local business, to the best of my knowledge, so I don't quite get their name, "Nat... More
I haven't called you guys for a couple of years because I'm (probably) a slob. BUT! On this fine Labor Day, I wanted to let you know how grateful I am for National Dusters. You Rock!Note to other potential clients: just hire them already! National Dusters is a great family-owned & operated small business. They're a local business, to the best of my knowledge, so I don't quite get their name, "National" Dusters, but I guess it's not technically inaccurate since I live in a "Nation" and they do "Dust" everything that can be "Dusted", ¡Así que aquí tienes!HIRE THEM! NOW! AND TIP LAVISHLY! Less
The office employee and the owner have a really horrible attitude. Do not work with them if you guys love your time and money; these are not the people for you. A guy will call you after hours and make negative comments. So unprofessional. I've never met a cleaner company like this before. Don't support them or use them.... More
The office employee and the owner have a really horrible attitude. Do not work with them if you guys love your time and money; these are not the people for you. A guy will call you after hours and make negative comments. So unprofessional. I've never met a cleaner company like this before. Don't support them or use them. Less
The good, they did a really nice job and I would use them again. The negative was that I was quoted $25 per room for pet enzyme treatment at booking but the price doubled to 50.00 per room upon arrival… I didn’t care for the aggressive sales pitch.... More
The good, they did a really nice job and I would use them again. The negative was that I was quoted $25 per room for pet enzyme treatment at booking but the price doubled to 50.00 per room upon arrival… I didn’t care for the aggressive sales pitch. Less
Terrible service. Too quick to take your money but they don't know why you pay them. Manager Mark he claims he is the owner sometimes... he treats his employeesand his customers poorly and not very honest man. Go somewhere else people... More
Terrible service. Too quick to take your money but they don't know why you pay them. Manager Mark he claims he is the owner sometimes... he treats his employeesand his customers poorly and not very honest man. Go somewhere else people Less
Not only does this company do great work, the owner Mark responds to issues very promptly. Amazing company to work with!
I am very pleased... Thank you
This company has been extremely disappointing. They don’t show up on time, today, (2 hours late with No phone call) No consistency in cleaning-one person that came regularly, at my request, to do the job was great. The company guaranteed they would continue to send her. Last time I came home to home that had not been cleaned. When I called to ask what happened, they said they sent someone else si... More
This company has been extremely disappointing. They don’t show up on time, today, (2 hours late with No phone call) No consistency in cleaning-one person that came regularly, at my request, to do the job was great. The company guaranteed they would continue to send her. Last time I came home to home that had not been cleaned. When I called to ask what happened, they said they sent someone else since my person quit. I can’t believe the lack of professionalism and just poor quality I experienced. Less
We had a great experience, my house smells and looks cleaner than ever! They did a wonderful job!
I’ve been using National Dusters for about 5 months. They have always done a nice job! I have had a few different people but now I think we have a group assigned to us. I like that they send 3 people for my house, they are very efficient and then they don’t have to stay half the day. I would recommend them.... More
I’ve been using National Dusters for about 5 months. They have always done a nice job! I have had a few different people but now I think we have a group assigned to us. I like that they send 3 people for my house, they are very efficient and then they don’t have to stay half the day. I would recommend them. Less
We have provided decorating services for the owner (Mark of Handi Commercial Cleaning & Supply) who now is operating under National Dusters. Since December of 2021 we have been trying to collect payment, despite numerous promises by Mark that he would pay us. I would collect upfront for any services he may ask of you.... More
We have provided decorating services for the owner (Mark of Handi Commercial Cleaning & Supply) who now is operating under National Dusters. Since December of 2021 we have been trying to collect payment, despite numerous promises by Mark that he would pay us. I would collect upfront for any services he may ask of you. Less
Brandylee was everything I could want in a cleaner!
I just moved into a beautiful home…from 50 feet away. When I got close I realized that the house was filthy and in need of some serious TLC. I tried over the course of two weeks to do it myself but there is just too much involved. I went on Thumbtack and saw all of the great reviews for National Dusters. I sent a message and Mark got back to me within an hour. I explained my situation and the fac... More
I just moved into a beautiful home…from 50 feet away. When I got close I realized that the house was filthy and in need of some serious TLC. I tried over the course of two weeks to do it myself but there is just too much involved. I went on Thumbtack and saw all of the great reviews for National Dusters. I sent a message and Mark got back to me within an hour. I explained my situation and the fact that I just want to start living in my home and enjoying it rather than be faced with dirt everywhere I look. That…and the fact that my parents are coming into town tomorrow and I want them to love my new home.Mark rearranged scheduling and had three top notch professionals at my home not even 24 hours later.Panuncio, Domitilo, and Zenaida were WONDERFUL!!! They were friendly and upon entering my home they were working within minutes. They deep cleaned for two hours and when I walked back in I literally got tears in my eyes. I was staring at a sparkling clean home that smelled like heaven!!!Thank you Mark for all you did to make this happen!! Thank you Panuncio, Domitilo, and Zenaida for your over-the-top service!! I’m so happy. I will definitely be back and sending all my friends your way. 🙏 Less
Really thorough cleaning job today! Thanks!😊
Rescheduled with us 2x after not showing up and us having to call when they were late. Charged us before job was completed. Promised a refund/discount. Ignored all contact after. Extremely unprofessional.... More
Rescheduled with us 2x after not showing up and us having to call when they were late. Charged us before job was completed. Promised a refund/discount. Ignored all contact after. Extremely unprofessional. Less
Used them 3 times, cleaners did a good job, customer service is terrible. Promises made and not kept. Something wrong every time, each time they were late- or just didn't show up. I sent emails and got no response back. Never using them again.... More
Used them 3 times, cleaners did a good job, customer service is terrible. Promises made and not kept. Something wrong every time, each time they were late- or just didn't show up. I sent emails and got no response back. Never using them again. Less
The office workers were misleading and unprofessional. The cleaning ladies were amazing, and they did a great job, but I was close to canceling because of the office.... More
The office workers were misleading and unprofessional. The cleaning ladies were amazing, and they did a great job, but I was close to canceling because of the office. Less
I hired National Dusters to clean a dirty, stained shower floor. I took several photographs of the shower and work required and sent them to their scheduler/booker, who was very nice and communicative. I was quoted 1–1.5 hours for the work, which I was happy to pay (despite knowing it would likely take about a half hour to clean the shower floor, which I’ve done before). Before the date of the ap... More
I hired National Dusters to clean a dirty, stained shower floor. I took several photographs of the shower and work required and sent them to their scheduler/booker, who was very nice and communicative. I was quoted 1–1.5 hours for the work, which I was happy to pay (despite knowing it would likely take about a half hour to clean the shower floor, which I’ve done before). Before the date of the appointment, I added on vacuuming all carpets and cleaning a staircase wall of scuffmarks to the job.The work was rescheduled on the end of the cleaners once, and then the actual cleaning crew showed up 3 hours after the provided appointment time. The scheduler/booker was again very nice and apologetic for the scheduling error, and I was still very optimistic.Once I was told the work was complete, I went back to the house and saw that only half the home was vacuumed and the primary reason for the work—the shower floor—was barely attempted. I then went and picked up a vacuum and some natural, green Melaleuca tile cleaner. Back at the house, I scrubbed the shower floor with the cleaner and a scrub brush for about 20 minutes. Effort was all it took. Photos are included of the before and after as example of what was accomplished.Once I did my own cleaning, I sent the photos and a description of what happened (along with my displeasure at the service completed) to the scheduler/booker. I was told I’d be contacted by Mark (the owner). Two days past without a call. Mark texted that he would call me the next morning. He didn’t. I got a voicemail from Nuvia, who I called back to discuss the issue. Nuvia was absolutely delightful and understanding. She said she would be speaking with Mark about issuing as close to a full refund as possible.I got a 30% refund for a service that was 90% not completed. I asked the scheduler/booker to have Mark or Nuvia call me the next morning. Nobody called. I then followed back up myself and spoke with Nuvia again, who said that Mark would not allow any larger refund. So, I spoke with Mark, who questioned my honesty claiming that “there’s no way the cleaners did nothing while they were there.” After explaining to him what the results of the cleaning appointment looked like, Mark said that his company doesn’t clean tile and grout, and they should have never accepted the job. Well, they did, and nobody once told me it wasn’t a service they provided. I sent several photos and explicit details about the work required.I honestly just wanted to talk to Mark and ask if thought 30% was a fair refund, but he was immediately so defensive and unpleasant that the conversation tanked quickly. Mark said he would call the cleaner to get her story and then call me back in a couple minutes. That was 19 hours ago. I’m no longer interested in pursuing a refund. I’m no longer interested in speaking with Mark. His rudeness and apathy at whether paid work was completed spoke volumes.For customers looking for cleaning services, I cannot recommend against Mark’s company enough. The work I paid for wasn’t done, and Mark was dismissive of that fact and of me. For cleaning companies looking for employees that provide great customer service, I’d recommend you hire Jessica and Nuvia at National Dusters of the Twin Cities—they deserve better than being thrown under the bus by their boss. Less
Horrific service. They didn't speak English when the two women were out. The windows they did were badly streaked. They charged$100 an hour for no communication with these two women who were on their phone and didn't respond to any directions. Were they even in this country legally?... More
Horrific service. They didn't speak English when the two women were out. The windows they did were badly streaked. They charged$100 an hour for no communication with these two women who were on their phone and didn't respond to any directions. Were they even in this country legally? Less
Very disappointed in the management. I’ve been a long term client - perhaps for ten years and would have continued to be client if management would have been more responsive. Usually it took a cleaner approximately two hours to complete cleaning my condo. I was charged approximately $177. Often I was home when services were performed. The last time my condo was cleaned, I was home, the clean... More
Very disappointed in the management. I’ve been a long term client - perhaps for ten years and would have continued to be client if management would have been more responsive. Usually it took a cleaner approximately two hours to complete cleaning my condo. I was charged approximately $177. Often I was home when services were performed. The last time my condo was cleaned, I was home, the cleaners left in approximately one hour and I was charged $177. I called to speak to manager, asking for refund of approximately $86, and left message for Mark to call me back. Mark never returned my call. Approximately one week later, I called again. Mark told me that he wouldn’t refund me any money and that the $177 fee was the fee regardless of the time spent cleaning. I canceled the service immediately. I do not recommend this business.I has happy with the young women who provided services Less
*fraudulent business engaged in bait and switch tactics*Had them come out to provide a quote for house cleaning - detailed by line item. Cleaners showed up and did less than half the job listed on the quote and charged $270. They promised to come back two days later and didn’t show up. Subsequent discussions with mgmt/ownership resulted in lies and refusal to provide refund. Perpetuating fraud is... More
*fraudulent business engaged in bait and switch tactics*Had them come out to provide a quote for house cleaning - detailed by line item. Cleaners showed up and did less than half the job listed on the quote and charged $270. They promised to come back two days later and didn’t show up. Subsequent discussions with mgmt/ownership resulted in lies and refusal to provide refund. Perpetuating fraud is covered by Amex anyway, but they should be investigated further for shady business tactics.*beware and stay away* Less
**WARNING*** Fraud. Do not use these people. They charged my card twice, second transaction for over $3200 and kept saying it was accident and that they issued a credit but they were just lying. 3 weeks later, I'm reporting them for fraud. This business should be shut down and this dude should be in jail.... More
**WARNING*** Fraud. Do not use these people. They charged my card twice, second transaction for over $3200 and kept saying it was accident and that they issued a credit but they were just lying. 3 weeks later, I'm reporting them for fraud. This business should be shut down and this dude should be in jail. Less
The move out cleaning service was worth every penny. The place looked fantastic when they were finished. From my first call with them they were responsive and I appreciated the reminder emails I received in the days before our appointment. I highly recommend them and would use them again.... More
The move out cleaning service was worth every penny. The place looked fantastic when they were finished. From my first call with them they were responsive and I appreciated the reminder emails I received in the days before our appointment. I highly recommend them and would use them again. Less
I purchased this carpet cleaning service through Groupon and will definitely use National Dusters services again! Matt and Brody just left the house and the carpet is like new! They were incredibly kind and called to check if it's ok that they were ahead of schedule.Thank you! Thank you!... More
I purchased this carpet cleaning service through Groupon and will definitely use National Dusters services again! Matt and Brody just left the house and the carpet is like new! They were incredibly kind and called to check if it's ok that they were ahead of schedule.Thank you! Thank you! Less
To start off, the cleaners showed up 2 hours late to the scheduled appointment which completely threw off my day's schedule. Then, I come to find out they barely cleaned on of my bathrooms (see pictures below) and did a very mediocre job on the rest of the home. I requested a partial refund from the company and they said it's "against their policy". I had to spend 1.5 more hours cleaning the ba... More
To start off, the cleaners showed up 2 hours late to the scheduled appointment which completely threw off my day's schedule. Then, I come to find out they barely cleaned on of my bathrooms (see pictures below) and did a very mediocre job on the rest of the home. I requested a partial refund from the company and they said it's "against their policy". I had to spend 1.5 more hours cleaning the bathroom, as I had people moving in the next day. Now, they won't respond to me and have promised me two call backs to which neither happened. Terrible management, mediocre cleaners, and I would not recommend at all. Less
I had been a loyal customer to Nook and Cranny (now National Dusters) for 4+ years until within the last 6 months when I started noticing standard things (IE vacuuming, if I requested something to be done, etc) were not getting done but I was still getting charged the full amount. Most recently, I had brought up my concern about it being almost the 5th time I’ve had to reach out because they se... More
I had been a loyal customer to Nook and Cranny (now National Dusters) for 4+ years until within the last 6 months when I started noticing standard things (IE vacuuming, if I requested something to be done, etc) were not getting done but I was still getting charged the full amount. Most recently, I had brought up my concern about it being almost the 5th time I’ve had to reach out because they seemed to move around more pictures to make it looked like they cleaned. When I asked for a refund I was told they were there an hour extra (meaning 2.5 hours). We have a security system so after I checked the in and out times, we found out they were falsifying time and were actually only there less than 1.5 hour yet they still charged me full. I have referred multiple friends and unfortunately they are starting to experience the same thing. Unfortunate knowing I used them for so many years but would not recommend them at this point. I will say- Laura and Leslie were helpful in trying to get issues taken care of. Less
Last minute change of Christmas Plans had me calling all over Metro for estimates and of course availability. The fact that I was able to get somebody scheduled on such short notice was beyond amazing!! ND sent over two cleaners ... The main rooms, and 3 bathrooms were all handled with no problem!!! Clean, fresh smell, I will definitely be calling again!! My wife was extremely satisfied with the ... More
Last minute change of Christmas Plans had me calling all over Metro for estimates and of course availability. The fact that I was able to get somebody scheduled on such short notice was beyond amazing!! ND sent over two cleaners ... The main rooms, and 3 bathrooms were all handled with no problem!!! Clean, fresh smell, I will definitely be calling again!! My wife was extremely satisfied with the extra help, Thanks!!! Less
Norma and Lorena clean my home every month. They are always very detailed in their work and are very professional.
I would highly recommend this service! The team was very polite, arrived on the dot and were very professional in their work.
I travel a lot for work and would highly recommend their services. They always accommodate and are able to provide last minute cleans. Great service
National Dusters has been coming for several years now, as they "inherited" me as a client from a previous home cleaning service (Willow Maids). They clean the main level of my house once a month. I have worked with several of their teams - anywhere from 1 - 3 individuals, and overall, it has been a very good experience. I will typically meet them at the door and explain how I'd like things don... More
National Dusters has been coming for several years now, as they "inherited" me as a client from a previous home cleaning service (Willow Maids). They clean the main level of my house once a month. I have worked with several of their teams - anywhere from 1 - 3 individuals, and overall, it has been a very good experience. I will typically meet them at the door and explain how I'd like things done, and sometimes swap out cleaning of some areas for others. I also take the time to straighten up and put away things before they arrive to get the best use of their time. I do work out of my home office, so I may have a greater degree of flexibility to be there and explain what needs to be done. The team they send is always very accommodating. They literally, work around my two cats, as one is 16 years old and won't budge from his bed in the living room. When they are done, the house smells fantastic, the floors and counters shine, and the bathroom is sparkling. Less
Just used this company for the second time. Outstanding workmanship!! Quality service, affordable and the best customer service you could ask for. I would highly recommend this company!... More
Just used this company for the second time. Outstanding workmanship!! Quality service, affordable and the best customer service you could ask for. I would highly recommend this company! Less
The carpet guy was very professional and thorough and my bench looked like new!
I would not even give them 1 star but that is not a choice. We asked for a deep house cleaning because we were moving and wanted the house ready to be placed on the market. The first date, they never showed up. When we called the person on the phone was unable to get a hold of the people that were to be there to clean. Come to find out, the RUDE lady that makes the appointments never finished the... More
I would not even give them 1 star but that is not a choice. We asked for a deep house cleaning because we were moving and wanted the house ready to be placed on the market. The first date, they never showed up. When we called the person on the phone was unable to get a hold of the people that were to be there to clean. Come to find out, the RUDE lady that makes the appointments never finished the appointment so they did not even have us down to be cleaned that day,. The second date was booked and they did not arrive at the time specified. They then proceeded to not to a deep clean. I know this because the upstairs bathroom was not cleaned behind the toilet, baseboards in most of the rooms and did not clean cupboard doors. They did not do all of the windows and completely left out deep cleaning around the 2 sliding glass doors. All in all we had to finish the cleaning on our own after they got their payment from us. They also charged us 1 amount but when I got my credit card statement they had charged us an extra $57.00. Less
The cleaning they did was very good. The bid was for a whole house cleaning and they skipped the basement. The basement was on the walk through. Incomplete job.Very disappointing....So far they will not return our calls. They also were to remove all items and trash from the property. They filled our recycling bin with trash..They finally did return and to complete the work.They admittedly doubl... More
The cleaning they did was very good. The bid was for a whole house cleaning and they skipped the basement. The basement was on the walk through. Incomplete job.Very disappointing....So far they will not return our calls. They also were to remove all items and trash from the property. They filled our recycling bin with trash..They finally did return and to complete the work.They admittedly double charged us for the work by mistake.After 4 attempts to get a credit we had to dispute the mistaken charge with our charge card company. Less
We recently had our carpets cleaned. The two associates were professional and courteous. They were on time and proceeded to quickly and efficiently get their job done.... More
We recently had our carpets cleaned. The two associates were professional and courteous. They were on time and proceeded to quickly and efficiently get their job done. Less
I booked a carpet cleaning through amazon home services and was had a confirmed appointment window of 8am-11am. After sitting around all morning waiting, it was now past 11am. I figured if you’re running late, you could at least notify the customer. Upon calling Amazon customer service, the Amazon rep tried calling out to the provider. The rep then told me that the service provider cancelled the... More
I booked a carpet cleaning through amazon home services and was had a confirmed appointment window of 8am-11am. After sitting around all morning waiting, it was now past 11am. I figured if you’re running late, you could at least notify the customer. Upon calling Amazon customer service, the Amazon rep tried calling out to the provider. The rep then told me that the service provider cancelled the appointment. They didn’t even think to notify me. This company is a complete joke, call literally anybody else. Less
Very thorough! Excellent customer service! Carlos was awesome!
The house was very clean! Very satisfied with that. My issue was with the communication and timing. I was first told I could get the 3pm appointment, yet when the reminder came it said my appointment was at 2:30pm and when I asked about it they told me the 3pm is no longer available. So I had to wake up extra early that day so I could leave work earlier then usual to make it to my place by 2:30p... More
The house was very clean! Very satisfied with that. My issue was with the communication and timing. I was first told I could get the 3pm appointment, yet when the reminder came it said my appointment was at 2:30pm and when I asked about it they told me the 3pm is no longer available. So I had to wake up extra early that day so I could leave work earlier then usual to make it to my place by 2:30pm. I was told that the cleaners would contact me when they were on there way and buy 2:45 I had not heard anything. So I messaged your business and got the response that they will be at my place between 3-3:30pm and someone will be contacting me when they are on there way. 3:30 goes by and nothing, no call, no cleaners. They do show up at ~3:45pm (1.25hrs late) and did not call, just said they were sorry it was bad traffic (1.25hrs bad traffic). And I also drive to the cities every day for my job so I was on the road they same time they should have been. They were nice and as I mentioned did a very good job.I don't think I would recommend this business. I had to change my daily routine to make this work and was told I would have communication from the cleaners so I could have a better idea when they were coming and I didn't. I could have walked the dogs or ran an errand. Less
This people are fraud ! They charged me 103 dollars on my card ! Never pay these fraud company in advance ! Some non sense guy mark spoke and told me do Wat u wanna do ! They never did any kind of cleaning service at all this is just fraud company never ever take services from them !... More
This people are fraud ! They charged me 103 dollars on my card ! Never pay these fraud company in advance ! Some non sense guy mark spoke and told me do Wat u wanna do ! They never did any kind of cleaning service at all this is just fraud company never ever take services from them ! Less
I had Skylar and Jessica clean my home several times. They have not let me down yet!! 5 Stars says it all!!
National Dusters is huge on Customer Service and they are extremely efficient. Would definitely recommend.
Jessica Palomino did an awesome job! :)
I've had a great experience with this company!. The girls name Skylar and Jessica that I met that cleaned my apartment did amazing!. Truly great experience!.... More
I've had a great experience with this company!. The girls name Skylar and Jessica that I met that cleaned my apartment did amazing!. Truly great experience!. Less
Booked an appointment through Amazon home services for a move out cleaning.The appointment was all set and they did not show up for appointment and came to know that they canceled the appointment abruptly. When I was trying to reachout by calling there office no one picks up the callIf you cant make it then dont book the appointments such a waste of time stay a away from these people... More
Booked an appointment through Amazon home services for a move out cleaning.The appointment was all set and they did not show up for appointment and came to know that they canceled the appointment abruptly. When I was trying to reachout by calling there office no one picks up the callIf you cant make it then dont book the appointments such a waste of time stay a away from these people Less
I got them to clean my office the other day, the service was great, highly recommended
Super friendly and efficient workers, I can't remember the last time our carpet looked this good. Thanks National Dusters!
Great Service
Great company, Staff was delightful. highly recommend
Great experience, did an amazing job. would recommend to friends and family .
These guys got out a stain in my carpet that I swore would be impossible, saved me hundreds of dollars, great work and service here!
Awful. Booked appointment and they never showed up. I called them and they pushed back the time, and then they never showed up for the new appointment. Oh, be aware that they take your cc number to book appointments, given this performance that’s scary. They bought out a local firm (that had a solid rep), but I if you live in St Cloud MN you should avoid them.Update: They said they would call bac... More
Awful. Booked appointment and they never showed up. I called them and they pushed back the time, and then they never showed up for the new appointment. Oh, be aware that they take your cc number to book appointments, given this performance that’s scary. They bought out a local firm (that had a solid rep), but I if you live in St Cloud MN you should avoid them.Update: They said they would call back after review was posted. See their response below. They did not. Buyer beware. Less
EXCELLENT SERVICE!!!! Cleaners went above and beyond to make sure everything I needed was done right!!! I loved not having my carpets feel any soapy residue!!! For sure will be hiring again ... Highly Recommend!!!... More
EXCELLENT SERVICE!!!! Cleaners went above and beyond to make sure everything I needed was done right!!! I loved not having my carpets feel any soapy residue!!! For sure will be hiring again ... Highly Recommend!!! Less
I got all the carpets cleaned in my home and am supper happy with the quality of service! I really appreciated that Ray was on time, professional and knowledgeable. I was impressed with the professionalism of the company, price and the equipment. I will continue to use this company for my personal and business needs!... More
I got all the carpets cleaned in my home and am supper happy with the quality of service! I really appreciated that Ray was on time, professional and knowledgeable. I was impressed with the professionalism of the company, price and the equipment. I will continue to use this company for my personal and business needs! Less
We use National Dusters to clean our home, we call them every spring. They get our carpets clean after every winter. They are affordable and reliable.
Awesome service, had a simple carpet cleaning done in 3 bedrooms. The work that was done was astonishing. highly recommended
Highly recommended. Prompt. Responsive. Great quality work. Good value. Professional.
all the stuff were very hard working, honest and friendly.
Acceptional service and professionalism from this company. I recently moved from out of state into a new home in the Cottage Grove suberbs. I scheduled a time, unfortunately we fell through the cracks in our scheduled service for carpet cleaning. National Dusters stepped up, and exceeded my expectations by booking me immediately on the next day and took care of me and my family. The two man c... More
Acceptional service and professionalism from this company. I recently moved from out of state into a new home in the Cottage Grove suberbs. I scheduled a time, unfortunately we fell through the cracks in our scheduled service for carpet cleaning. National Dusters stepped up, and exceeded my expectations by booking me immediately on the next day and took care of me and my family. The two man crew knocked out our 2500 sqft home with reasonable time and walked me through the process to help with faster drying time. It was fairly priced and the results show as we now have fresh clean carpet. Great family owned business! Less
Did a great job!
These guys did an awesome job very friendly and professional showed up right on time and very thorough I will be definitely be calling them again in the near future!... More
These guys did an awesome job very friendly and professional showed up right on time and very thorough I will be definitely be calling them again in the near future! Less
Deal with them at your own peril.Here’s the story.... a few weeks back I needed a quick carpet clean up. I trust Thumbtack so I went there and pulled up carpet cleaning companies near me. I called them and set up a time and date. I left work two hours early to prep my place for cleanup which was set at 3pm but no one showed up! I called at around 5pm and the lady Maria apologized about the wait ... More
Deal with them at your own peril.Here’s the story.... a few weeks back I needed a quick carpet clean up. I trust Thumbtack so I went there and pulled up carpet cleaning companies near me. I called them and set up a time and date. I left work two hours early to prep my place for cleanup which was set at 3pm but no one showed up! I called at around 5pm and the lady Maria apologized about the wait and said she’d call me back once she finds out what happened to the technician. I didn’t receive any calls or updates anymore that evening. They called and left a voicemail next day but I had already set up someone else to clean the carpet so I ignored their calls and voicemails since I felt they didn’t feel my business or time was valuable enough!Fast forward to today (19th May ) and I get a call from someone from this company requesting for my credit card details since they cleaned my carpet and never charged for it! To say I am shocked and livid is an understatement!!!! Less
I used national duster two services: hardwood floor clean (and coating) and house deep clean. They bothe gave me deep impression. They are professional and did a good job. They text to you and let you know when they will arrive. They are detail-oriented.... More
I used national duster two services: hardwood floor clean (and coating) and house deep clean. They bothe gave me deep impression. They are professional and did a good job. They text to you and let you know when they will arrive. They are detail-oriented. Less
Company cancelled initial walkthrough scheduled days ahead of time and confirmed by them multiple times, without explanation.
National Dusters are Top Notch! I had issues with my previous tenants leaving my home with extensive damage due to pet feces and urine. They had hired National Dusters to clean the carpets, and then tried to hide the problem by having the issue taken care of with a basic groupon offer, which only covered basic cleaning, without stairs or spot stain/ pet stain removal. National Dusters came b... More
National Dusters are Top Notch! I had issues with my previous tenants leaving my home with extensive damage due to pet feces and urine. They had hired National Dusters to clean the carpets, and then tried to hide the problem by having the issue taken care of with a basic groupon offer, which only covered basic cleaning, without stairs or spot stain/ pet stain removal. National Dusters came back out, and revealed the extensive damage using a black light, and were able to restore the carpets without my having to replace all the carpeting in the home, AND they took care of the issue with minimal expense. These guys really care! Amazing company! I STRONGLY RECOMMEND National Dusters if you want the job done the 'correct' way! Great, friendly and professional! Will hire them for all my cleaning needs! Less
We got this off of groupon wanting to try them out based off the reviews. Little did we know they would try to scam us. They called 4 different time, while cleaning the carpet trying to upsell us. When we refused for the 4th time they stated if you don't get the upgrades you wont even be able to tell we were there. STAY AWAY... More
We got this off of groupon wanting to try them out based off the reviews. Little did we know they would try to scam us. They called 4 different time, while cleaning the carpet trying to upsell us. When we refused for the 4th time they stated if you don't get the upgrades you wont even be able to tell we were there. STAY AWAY Less
Very professional! Did an awesome job!
After rescheduling twice due to mechanical issues, (and missing work) Carlos showed up and did a thorough job on the carpets, AND did the stairs for no charge for the inconvenience.... More
After rescheduling twice due to mechanical issues, (and missing work) Carlos showed up and did a thorough job on the carpets, AND did the stairs for no charge for the inconvenience. Less
Purchased a groupon for 80$$ to have this company come out to clean my tile when I called to set up the appointment they refused to schedule me one until I gave them another 50$ than they STILL refused to schedule me an appointment and told me to request 2 different days/times I'd like them to come well one of them was last Friday and the next is tomorrow n still haventf heard a peep from them I ... More
Purchased a groupon for 80$$ to have this company come out to clean my tile when I called to set up the appointment they refused to schedule me one until I gave them another 50$ than they STILL refused to schedule me an appointment and told me to request 2 different days/times I'd like them to come well one of them was last Friday and the next is tomorrow n still haventf heard a peep from them I called them today n asked if they will be coming out tomorrow n the guy that answered the phone knows absolutely nothing I highly doubt they will even show up n I'm out 130$ n still no appointment not to mention both times I talked to employees on the phone I felt like they were irritated with me when all I'm trying to do is set up an appointment that ii already paid for🤦♀️UPDATE I just called them today n asked them if they are coming and they said NO because they seen that I left a bad review for them THIS IS CRAZY DO NOT GET SCAMMED BY THIS COMPANY Less
really quite good!
I've used National Dusters on multiple side projects, including strip/wax, carpet clean and concrete restoration. They have always been professional, courteous and provide superior quality from what I have seen with other contractors in our industry. I will continue to use them and would recommend them to anyone in need of these services.... More
I've used National Dusters on multiple side projects, including strip/wax, carpet clean and concrete restoration. They have always been professional, courteous and provide superior quality from what I have seen with other contractors in our industry. I will continue to use them and would recommend them to anyone in need of these services. Less
Got a good deal on Groupon. The total cost was about $110 for up too 2500 sqare feet, which was much more than enough.
Great service! Arrived on time and my service technician Carlos went above and beyond my expectations. I will definitely be using them again.
Fast and knew his stuff
Excellent service, professional staff & well done thorough cleaning.
My experience was wonderful! I needed a daybed cleaned and they were more then efficient, timely and absolutely wonderful to work with I will be using National Dusters whenever I need to get carpet or upholstery cleaning that is done well and efficiently!... More
My experience was wonderful! I needed a daybed cleaned and they were more then efficient, timely and absolutely wonderful to work with I will be using National Dusters whenever I need to get carpet or upholstery cleaning that is done well and efficiently! Less
Great company! I am a Realtor in the Twin Cities area. Used National Dusters to clean a client's house after she purchased. Little did we know the entire carpet was covered with urine stains from multiple dogs, which is hard to get out after years of sitting.. After the treatment the stains were not only gone, but the carpet smelled great and a week later my client noted the stains still haven't ... More
Great company! I am a Realtor in the Twin Cities area. Used National Dusters to clean a client's house after she purchased. Little did we know the entire carpet was covered with urine stains from multiple dogs, which is hard to get out after years of sitting.. After the treatment the stains were not only gone, but the carpet smelled great and a week later my client noted the stains still haven't shown back up! I am impressed. Thanks National Dusters. Less
Great job! Very attentive and concerned with the best interest of the customer.
Gumaro was professional, courteous and efficient! He did an awesome job cleaning the carpet in our house! I'll use National Dusters again!
At my place right now doing a great job. Friendly and knowledgeable people got my carpets super clean looks very nice
Friendly & knowledgeable. If you need something cleaned they can make it happen. Very professional & thorough. I would highly recommend them!!
Best cleaning service around! Very professional and easy to schedule. Thanks for tackling my floors - I hate cleaning floors! :) I promise they will be better next month when you come for my monthly recurring house cleaning.... More
Best cleaning service around! Very professional and easy to schedule. Thanks for tackling my floors - I hate cleaning floors! :) I promise they will be better next month when you come for my monthly recurring house cleaning. Less
I thought my carpet was too dirty to get clean .... but it is now clean! The technician was on time, efficient and courteous, I highly recommend National Dusters.... More
I thought my carpet was too dirty to get clean .... but it is now clean! The technician was on time, efficient and courteous, I highly recommend National Dusters. Less
Highly recommend National dusters! Arrived very quickly, left my carpets looking like new and made my new place smell really good! Thanks so much Carlos for your hard work!... More
Highly recommend National dusters! Arrived very quickly, left my carpets looking like new and made my new place smell really good! Thanks so much Carlos for your hard work! Less
The guys (Carlos and Jose) were kind, efficient and thorough. They came early and finished in 2 hours. The work they did looks great. I was extremely pleased!... More
The guys (Carlos and Jose) were kind, efficient and thorough. They came early and finished in 2 hours. The work they did looks great. I was extremely pleased! Less
Cleaners were polite to chat with while being quick and efficient. This was my first service so I wanted to be present. Going forward I feel confident and secure having the cleaners access my home on their own. The attention to detail was amazing to watch. I had two cleaners in my home and they worked together like a well oiled machine..... Not a spot was missed! Thank you!!!... More
Cleaners were polite to chat with while being quick and efficient. This was my first service so I wanted to be present. Going forward I feel confident and secure having the cleaners access my home on their own. The attention to detail was amazing to watch. I had two cleaners in my home and they worked together like a well oiled machine..... Not a spot was missed! Thank you!!! Less
Did an awesome job!!, would definitely recommend this company!!
We had a weekly cleaning service set up, all the cleaners we had were pleasant to talk with and very friendly. Then we had a new girl that had never been part of the cleaning say 2 of our employees "gawked" at her when she bent over. The owner called and told us he had been doing 4 hours of "damage" control because of this. While being extremely rude to our receptionist, which we have recorded. N... More
We had a weekly cleaning service set up, all the cleaners we had were pleasant to talk with and very friendly. Then we had a new girl that had never been part of the cleaning say 2 of our employees "gawked" at her when she bent over. The owner called and told us he had been doing 4 hours of "damage" control because of this. While being extremely rude to our receptionist, which we have recorded. Next week they didn't show up to clean and said they tried to reach out to us.. (Phones are on 8-4:30 M-F) so that is a lie. We reached out and they canceled our service noting it was not worth a $500 account.. contract said they would give 30 days cancellation notice.. Our employees claim to know nothing of them being caught "gawking" this one cleaner... We believe they used this as an excuse to get out of our contract.. We have 3 dogs in the office and it can get quite hairy. Less
This is a review about customer service. I called to schedule appointments for 4 Groupons I had purchased for my friends and self and the man who answered the phone started saying that it did not matter if I purchased the coupons for myself and others-it is only 1 coupon purchased per household. I had tried to schedule at least 1 of the 4 and not have to deal with a total loss and then when I ask... More
This is a review about customer service. I called to schedule appointments for 4 Groupons I had purchased for my friends and self and the man who answered the phone started saying that it did not matter if I purchased the coupons for myself and others-it is only 1 coupon purchased per household. I had tried to schedule at least 1 of the 4 and not have to deal with a total loss and then when I asked to speak to his manager or owner he called me the B word under his breath but audible and then said they would not honor any of my coupons -any of them. When I said I needed more of an explanation regarding their Groupons he tried to tell me what his owner would tell me; that I am "out of luck. I said I only wanted to talk to someone of more authority to see if we could work to make things right. Then he hung up on me. I was firm, calm and respectful to him the entire call and simply wanted to talk to his boss regardless of if I was right or wrong. Now I am stuck on on the phone with Groupon for hours (they would only refund 1 of 4 Groupon's). This franchisee does not seem to have an consistent and ethical that reflects a practice of valuing their customers. Particularly If they let receptionists be the gate keeper and speak for them. I am a successful entrepreneur myself and i know that small businesses need to work with their customers individually at times and offer transparency so things can be resolved. SIDE NOTE: Groupon will not refund your money on purchases you buy more than 3 business days- no matter what the situation. You need to go back to your credit card company and complain. Less
Mark and Carlos are great to work with! Highly recommend.
I am very happy and pleased with the service! Thank you National Dusters. I will recommend this company.
Cleaners were actually pretty good. I hate giving such a poor grade. They did what I expected. My main grip is with my contact person. He was rude and not helpful. For this reason I will not recommend this company!I feel bad for giving such a poor review when the cleaners did such a good job but customers service is important to me when I spend my hard earned money.Townhouse looks grea... More
Cleaners were actually pretty good. I hate giving such a poor grade. They did what I expected. My main grip is with my contact person. He was rude and not helpful. For this reason I will not recommend this company!I feel bad for giving such a poor review when the cleaners did such a good job but customers service is important to me when I spend my hard earned money.Townhouse looks great !! Less
National Dusters did a great job cleaning my home and my carpet. Thank you!
I'm very pleased with the service they provided on my carpet. They did high quality work for a fair price.
Amazing job! Super great customer service! Highly recommend!
I had the distinct pleasure to have Ariana Guevara Barragan and Lorena Farias Barragan come to my extremely messy apartment to clean, they were very thorough and did an amazing job! Thank you again ladies. Susan Scheelk... More
I had the distinct pleasure to have Ariana Guevara Barragan and Lorena Farias Barragan come to my extremely messy apartment to clean, they were very thorough and did an amazing job! Thank you again ladies. Susan Scheelk Less
Jason was extremely professional and thorough in helping me chose services for a townhouse move out cleaning and carpet cleaning. Since no one was going to be at the property and I hadn't worked with this company before, I was a little concerned. All my worries were taken away and the staff did a fabulous job! Spotless cleaning floor to ceiling! I would highly recommend this company to anyone nee... More
Jason was extremely professional and thorough in helping me chose services for a townhouse move out cleaning and carpet cleaning. Since no one was going to be at the property and I hadn't worked with this company before, I was a little concerned. All my worries were taken away and the staff did a fabulous job! Spotless cleaning floor to ceiling! I would highly recommend this company to anyone needing these services! Less
Laura came last week to do my first cleaning by National Dusters, and did a really superior job on my 2-bedroom condo. Veronica had taken extensive notes on the things that were most important to me, and Laura got them all, plus a really good overall cleaning. It's so nice to have the kitchen floor really clean! I haven't felt comfortable going barefoot in the house for some time (my old cleane... More
Laura came last week to do my first cleaning by National Dusters, and did a really superior job on my 2-bedroom condo. Veronica had taken extensive notes on the things that were most important to me, and Laura got them all, plus a really good overall cleaning. It's so nice to have the kitchen floor really clean! I haven't felt comfortable going barefoot in the house for some time (my old cleaners, Maid Brigade, did not want to use either water or elbow grease, and the floor was always sort of sticky.) I'll be using National Dusters as my regular cleaner now. Less
Far exceeded my expectations! We had a large warehouse room that had been previously occupied by a woodworker. We needed all of the saw dust and grime out of it. The cleaners were fast, very thorough and delightful to spend time with. I highly recommend national dusters !... More
Far exceeded my expectations! We had a large warehouse room that had been previously occupied by a woodworker. We needed all of the saw dust and grime out of it. The cleaners were fast, very thorough and delightful to spend time with. I highly recommend national dusters ! Less
Had them for residential carpet cleaning today, 4/4/16. Gumaro, the cleaner, arrived an hour ahead. I showed him the two rooms and the badly stained areas. He treated them with a chemical spray. He had the two rooms and 11 steps and 1 landing cleaned in less than an hour. The cost was $108 plus tax. The bad spots were mostly gone... I had had AAA Chem-Dry not return my calls and basically not sh... More
Had them for residential carpet cleaning today, 4/4/16. Gumaro, the cleaner, arrived an hour ahead. I showed him the two rooms and the badly stained areas. He treated them with a chemical spray. He had the two rooms and 11 steps and 1 landing cleaned in less than an hour. The cost was $108 plus tax. The bad spots were mostly gone... I had had AAA Chem-Dry not return my calls and basically not show over the week-end and I was desperate for some one to come over on very short notice.. National Dusters did the job and came through with an A+!!! Gumaro did a beautiful job.Thank you, Thank you, Thank you! Less
I've been a client since the fall of '15 -- they do an exceptional job and have a great eye for detail. They are very responsive and are good people to work with.-Alex... More
I've been a client since the fall of '15 -- they do an exceptional job and have a great eye for detail. They are very responsive and are good people to work with.-Alex Less
Called up to see if they could remove some stains out of my rental property carpet. I used a receipt from a renter who used them before. Someone answered with "How did you get this number". I was so startled that I thought I had the wrong number. I asked for cleaning to be done on my carpet and if this was the right number. He just mentioned hang on and handed his phone to another gentleman who s... More
Called up to see if they could remove some stains out of my rental property carpet. I used a receipt from a renter who used them before. Someone answered with "How did you get this number". I was so startled that I thought I had the wrong number. I asked for cleaning to be done on my carpet and if this was the right number. He just mentioned hang on and handed his phone to another gentleman who sounded much annoyed as well. After describing what I needed done he mentioned that he couldn't do it as it wasn't enough work for them. I hung up the phone and thought to myself that this was the rudest company I have ever talked to. Called Brothers Carpet Cleaning and they were so friendly and got all my stains out. From now I will use Brothers Carpet Cleaning :) Less
We were so pleased with the quality of the work that National Dusters performed yesterday for us on short notice and for a one-time service. The cleaners had ultra-professional demeanors, were well-presented and clearly happy to be at work. This was such an exceptional experience that I can recommend National Dusters without reservation to anyone. And I will!... More
We were so pleased with the quality of the work that National Dusters performed yesterday for us on short notice and for a one-time service. The cleaners had ultra-professional demeanors, were well-presented and clearly happy to be at work. This was such an exceptional experience that I can recommend National Dusters without reservation to anyone. And I will! Less
Our person did a superior job in general, was friendly and considerate, and did a superior+job on the stuffed chair!
If you're looking for a place that does a great job, these are the guys to call. Awesome service, highly recommend them. :)
I give my experience with National Dusters 5 stars and would recommend them to ANYBODY! KEEP UP THE GREAT WORK!