Pest Pros
2026-07-16T21:17:59.429Z
[UPDATE 7/16/2026]: While our initial experience was extremely difficult and disruptive, we want to acknowledge that the company has since worked with us to address the situation. After we posted this review, their communication and follow-through improved significantly. They took the time to assess the odor issue, answer our questions, and reimburse us for the expenses we incurred as a result.Our experience with the company since posting the original review has been very positive. We appreciate the time, attention, and effort they put into resolving the smell issue and making the situation right. Based on how they ultimately handled our concerns, we plan to continue using their services and are grateful for the steps they took to rebuild our trust.---Original Review: We hired this company for pest control services to address a mouse issue, and unfortunately our experience has been extremely disappointing and disruptive.After the company applied product/exclusion materials around our home, a strong gasoline/chemical-like odor entered the inside of our house. The smell was intense enough to cause headaches, sore throat, and dizziness, making it unsafe and unrealistic for us to continue living and working from our home. We also had serious concerns about our dog being exposed to the fumes.At no point before the service were we warned that this type of odor could occur or that it could potentially last for an extended period of time. Had we been properly informed, we would have made a different decision or at least prepared accordingly.Because of the severity of the odor, we had to leave our home and spend over $500 on lodging, food, and gas in order to be safely away from the house. This created a significant financial and emotional burden on our family.We were also told that someone would contact us to discuss the situation, but no one ever followed up. That lack of communication and accountability made an already stressful situation even worse.We understand that pest control work can involve strong products, but customers deserve clear warnings, honest communication, and follow-through when a service impacts their ability to safely remain in their home. Based on our experience, we would not recommend this company.