5 Stars – Absolutely Incredible Experience with Noemie!I recently had the Lotus Package at the Soak Haus, and it was nothing short of amazing. Noemie was my therapist, and she made the entire experience truly unforgettable. From the moment I arrived, she made me feel extremely comfortable with her warm, calming presence and professionalism. She was attentive, skilled, and clearly passionate about what she does - Noemie exceeded my expectations; every part of the treatment was thoughtful, precise, and perfectly executed.Noemie went above and beyond to ensure I had a relaxing, rejuvenating experience. I left feeling refreshed, grounded, and already looking forward to my next visit. I’ll definitely be returning with friends—and without a doubt, I’ll be requesting Noemie every time!Highly recommend both the Lotus Package and Noemie. She’s incredible at what she does! Less

I received a signature deluxe head spa and arm/feet massage for my bday. Monique was so helpful and able to book me in with a days notice, so I could enjoy it on the actual day. Julie performed the treatment and let me tell you… it was amazing! Julie was really attentive to what I needed and asked questions which made the experience more tailored for me. It was a relaxing sensory experience that I will do again! Monique topped it all off by being so knowledgeable and at my request helped me with my hair care routine. Less

The overall experience was pleasant, I've unfortunately been left with a bad taste in my mouth. I rang a few times as I knew I'd left my precious necklace in the vicinity. I was met with some quite poor customer service and I was very much told they didn't have it. I asked them to kindy look again. But I never heard back. Due to the total disregard, I've been too anxious to call, again. Customer service is lacking which is very disappointing. Less

I attended the Cheltenham store and purchased the Signature Deluxe Head Spa. It was absolutely incredible. I enjoyed every minute of it. It was so relaxing I actually dosed off for a minute. My consultant was Julie and she was very skilled at her job. I would request her again. My hair has never felt better. They were not pushy in recommending products afterwards either. Also, Mackenzie in reception was extremely helpfully with parking recommendations and guiding me through the IPad form.I'll definitely be back. Less

Mary delivered the most amazing head spa experience today. Had a smile on my face all afternoon! So looking forward to my next booking! Thank you Mary! Less

So it's only been a couple of weeks since I have visited Soak Haus and I am still telling friends how wonderfully relaxing my treatment was. My sister in law and I indulged in a spa morning for our Birthdays. I had the 'Unwind Package' with Neomie and from the moment I laid down I was in heaven. I am often quite stressed with work & life in general and find it hard to switch off. Like most people I've had treatments with other spas before; however, I have never felt more relaxed than I did at Soak Haus, I was so relaxed that I fell asleep during my deluxe head spa. That's never happened before! The heated eye mask was a winner. Noemie was wonderful, patient, reassuring and very thorough with explaining everything she was doing and recommendations for things I can do to improve my hair growth at home. We will definitely be back. Thank you for having us. Less

I've been following Monique’s journey on TikTok for a while now and when my friends gifted me a massage of my choice, I immediately knew I wanted to book a head spa treatment with her, and wow, it did not disappoint!From the moment the appointment began, I felt completely at ease. Monique took the time to go through my hair and scalp concerns, explaining the possible causes and tailoring the treatment specifically to what I needed. You can genuinely feel how passionate and knowledgeable she is about her craft. Every step was so thoughtful and professional, yet it all felt incredibly personal and nurturing.By the end of the session, I honestly felt like I had gained a friend. My scalp felt refreshed, my soul felt lighter, and my hair has never looked or felt better. It feels so much healthier, and I’ve had so many people compliment me and ask if I’ve done something different!I’m already looking forward to booking my next appointment. If you’ve been thinking about doing this for yourself, take this as your sign. Monique is a 10 out of 10 in every way. Less

If I could give it 0 stars I would.Clients Service starts from the booking process, and unfortunately it has been anything but a disappointment. The manager refused to reschedule the appointment even when a serious medical episode was presented and communicated with her, and no empathy or understanding with the matter was shown, whatsoever.The communication was anything but robotic and it felt like we were trying to negotiate with a robot who kept referring to "company's policy" without any account of the human factor.It was supposed to be a gift for a special occasion, but all that happened is the Soak Haus withholding a significant 50% deposit, and leaving a very upset and disappointed girl that was looking forward to the treatment so much.In those times, when most Australians are struggling, withholding a deposit of $125 without a consideration seems like a crime.I will not be recommending Soak Haus to anyone based on the way I was treated even before I could experience any treatment they offer. Less

Absolutely amazing experience at Soak Haus! The Signature Deluxe Head Spa was blissful, relaxing and rejuvenating. The scalp massage, aromatherapy, and ASMR took me to heaven and back. Highly recommend for anyone looking to unwind and special thanks to Monique! Less

Hands down one of the best treatments I have received. My skin looked amazing after the treatment! Room ambience was so relaxing. Thank you to Monique for making the experience so memorable. I will definitely be coming back Less

I just had the most incredible Japanese head spa this morning with Monique (signature deluxe) , and I’m still floating! From the moment I walked in, I felt completely at ease. Monique’s technique is pure magic—gentle yet deeply effective, melting away every bit of tension. The sensation of warm water, soothing scalp massage, and the calming atmosphere made it an out-of-this-world experience. My hair and scalp feel completely rejuvenated, and my mind is clearer than ever. If you’re looking for the ultimate relaxation, I highly recommend booking with Monique. Absolute bliss! Xoxo 😘 ❤️Victoria M Less

Wow! What an incredible experience! This was my first time trying a treatment like this, and I was beyond excited. From the moment I arrived, I was warmly welcomed by the lovely receptionist (I wish I had caught her name!). Then, I met the amazing Hong—she was absolutely wonderful. I had the Signature Deluxe Head Spa treatment, and I can’t recommend it enough. It was pure tranquility! Less

What a beautiful experience! I visited Soak Haus for the first time a few months back and the experience was absolutely Devine! This past weekend I decided to treat my team (of hairdressers) to the sublime experience that is a visit to soak haus, they absolutely loved it and were thrilled to be at the other end of a treatment! BIG thanks to Monique and her team of gifted therapists for creating such a beautiful relaxing space, can’t wait to return!! Less

I had a signature deluxe head spa recently, and it was absolutely amazing! The best massage experience I've ever had. A faultless service by Monique, who was lovely and down to earth. Looking forward to going back! Less

I love soak haus ! I had Julie that took so much care and attention to detail and was very comforting and took care. I felt so at ease and relaxed. I was Julie first client solo. It felt like she was doing it for years. My hair felt so silky smooth 😌 highly recommend soak haus and Less

Just came out of my appointment with Naomi and came straight here to write a review. Honestly the most peaceful, tranquil experience. Naomi was so lovely and gives an amazing massage with just the right amount of pressure. My hair feels so soft, clean and moisturised. I have been to a competitor in the area but this place beats it by a mile! Thank you girlies! See you next month! xx Less

I highly recommend Soak Haus for your next massage! I had a 1-hour relaxation massage, and it was so good I kept dozing off.Noamy was incredibly welcoming and calming, and she's an excellent masseuse.The space is serene and beautiful, making the experience even more relaxing. Less

Soak Haus is for sure a heaven on earth, which must make Monique some kind of goddess. She is knowledgeable, caring and professional, with an expert touch that made my treatment time devine. Everything is so well considered at Soak Haus, from the zen feels, the ‘star light’ ceiling, and the cozy bed, to every single movement in the head spa experience - it all adds up to a 10/10. I will be back again soon! Less

Monique provides such a warm and welcoming environment from the moment you arrive. Treatment was both relaxing and rejuvenating. A lovely way to pamper yourself. Highly recommend! Less

Monique provides such a warm and welcoming environment from the moment you arrive. Treatment was both relaxing and rejuvenating. A lovely way to pamper yourself. Highly recommend! Less

Oh my... where do I start. Soak Haus is such a beautiful space; calming from the First step in. I was greeted by Amrita, who is such a lovely soul. Soft spoken and welcoming. The treatment itself... flawless. Amrita understood exactly what pressure I needed for the massage and made me feel the most calm and pampered I have felt in a very long time. I'm sitting in my car writing this and tears are involuntarily falling because I don't do alot for myself and this whole experience had done wonders for my body, soul and heart. I cannot wait to come back ❤️ Less

Looking to try something new and in need of some self-care? If yes, consider visiting Soak Haus in Cheltenham and be enveloped in a warm and welcoming atmosphere that feels like home!I highly recommend the Signature Deluxe Head Spa! So book your appointment today and enjoy the exceptional Soak Haus experience.Ask for Monique (or any team member) — a pargon of kindness, and one who embodies a beautiful, gentle and friendly soul!They also stock an impressive range of biodynamic shampoos and conditioners — be prepared to indulge yourself! Less

I’m not usually one to leave Google reviews, but this experience absolutely deserves one.I often struggle to fully relax during treatments like this because I like to be aware of my surroundings. But within 10 minutes, I was completely transported—floating on a cloud in pure bliss. Everything about the head spa was divine. Monique is very knowledgeable, and beyond the relaxing aspect, the treatment also has real benefits for scalp health. Both scalp and hair feel refreshed and rejuvenated.Do yourself a favor and book an appointment—or better yet, gift it to someone you love. You won’t be disappointed! Less

A religious experience ✨Big thank you to Monique for an incredible 90 min sensory experience. I have never been more relaxed - which doesn’t happen often nowadays as a busy working mum.From the moment I arrived, I knew I was going to be in excellent hands. I’ll definitely be rebooking again and recommending to everyone! Less

This was the best spa experience I have ever had in my life. I was speechless at the end of my treatment as I had no words for how good this actually was. Pure perfection that everyone should experience. I will be coming back for sure and I will be telling everyone I know to experience this. Less

Best experience of my life, I got the deluxe head spa and wouldn’t change anything about it, Monique’s touch, to the pressure to the techniques was absolutely amazing couldn’t highly recommend this place enough! Will definitely be back and will be recommending to everyone Less

Wow!! What an incredible experience. Beautiful spa and Monique is amazing. I was transported to such a place of bliss and relaxation. Thank you so much. I will definitely be back. 🥰 Less

My wife enjoyed the Deluxe Head Spa today. She said it was sensational & cannot recommend it highly enough! She is looking forward to returning ASAP. Thank you team at Soak Haus! Less

Absolutely amazing! I had the deluxe head spa and chest scrub and honestly, it was the best experience. I haven't been this relaxed in a long time. Thank you, I look forward to visiting again. Less

Wow… just Wow, went in for the head spa treatment. From entering with a beautiful welcoming, filling out information, to being guided into the beautiful room of serenity and calmness, I automatically felt relaxed. Monique was my beautiful therapist who went through a thorough consultation regarding my scalp and hair and what she suggested best for me regarding scalp & hair products. This was bang on as my scalp and hair felt amazing at the end. The massaging was absolutely beautiful and water temperature and flow was amazing. The scrubbing brushing and steam on scalp / face and the beautiful aromas were so relaxing. It was an hour of non stop bliss. I can’t highly recommend this enough. Thank you so much Monique for an absolute blissful experience. I can’t wait to return for another head spa treatment 🥰 Less

Had the most INCREDIBLE new treatment called the H straighten treatment. I have really unruly curly hair and this treatment a has made my hair incredibly smooth and easy to manager. Highly HIGHLY recommend getting this treatment done at Soak Haus😍 before and after below! Less

I finally got a chance to visit Soak Haus Melbourne and its the most beautiful space. The staff are all so friendly and welcoming and the smells and sounds when you walk in are a delight to the senses. The signature hair spa was divine, having your hair washed at a hair dressing basin has nothing on this experience! The twinkling star lights on the ceiling add to the magic! Can't wait to go back for other treatment! Less

I was Monique’s first student for the head spa training and it was amazing. A lot of information was given and needed and a lot of practical work as well. Highly recommend doing your course through Soak Haus if you are interested. Monique you did amazing and you should be so proud of yourself Thank you🤍🥰 Less

Had the absolute pleasure of a bespoke hair and scalp treatment today like no other at Soak Haus. Wow! Do yourself a favour and treat yourself, you will not be disappointed, thank you Monique and team, I felt amazing ❤️ Less

Wow, what a wonderful, unique, indulgent experience. I spent 90 minutes with Monique and felt like a new person. It was so ‘sensory’ and fun to work out what ‘tools’ were being used. I was so relaxed and slept so well last night. Of course I can’t forget how lovely my hair feels now, no dryness whatsoever. Thank you Monique and I can’t wait to come in again. x Less

I visited Soak Haus for a head spa treatment and it was an incredible experience, not only is the space magical and I had my spa under beautiful stars, but Noemie made me feel so relaxed and comfortable the entire time. She made sure the treatments done for my hair was individualised. The finish product had my curly hair looking better than it ever has. I will defiantly be back again to see Naomi and all the other amazing staff at Soak Haus! Less

I visited Soak Haus in Cheltenham for their Signature Deluxe Head Spa, and the experience was truly wonderful. The staff were professional, knowledgeable, and clearly passionate about what they do. My massage therapist was lovely and carefully selected the products to suit my hair’s needs. The massage left me feeling completely refreshed. When I got home, my hair was soft, shiny, and smelled incredible. Soak Haus takes great pride in their work and genuinely cares about providing the best experience for their customers. I highly recommend them! ☺️ Less

Hands down THE best relaxation experience my kids (adults) and I have ever had. If you were closer to home we’d be back very frequently! Nonetheless we will be returning for sure. Happy to say that after our sessions my son’s curly hair was nowhere near as frizzy and my straight hair dried much less frizzier also. Thanks Monique and team! ⭐️ Less

The most amazing experience I have ever had. Ive had my fair share of treatments in my lifetime and I would put this head spa at the very top! Monique made me feel so welcomed and comfortable from get go, was super professional and created a beautiful space. I highly recommend you book here, it was my first time and I will be losing count how many times I will revisit here. Less

Wow what an amazing experience! The team are incredibly professional and friendly, explained the whole treatment before we started. Mary is so talented! I loved every minute of my deluxe head spa. Highly recommend it! Less

Thank you for the incredible treatment! From start to finish, the experience was nothing short of amazing. Jasmine was not only professional but also a kind, attentive, and genuinely lovely, making me feel completely at ease throughout the entire appointment. The environment was absolutely stunning—beautifully designed and perfectly suited to create a sense of calm and relaxation. Every detail, from the soothing ambiance to the gentle sensory elements, contributed to an incredibly peaceful and rejuvenating experience. I couldn’t have asked for a better way to unwind and recharge! Less

Wow! The most luxurious and indulgent treatment that I have ever had! Monique was my practitioner and she was thorough in the discovery process and the actual treatment was just divine. I can’t wait to go back! Less

Pure bliss. Any stress or tension you are feeling is lifted after an experience here. They personalise the spa experience around you. The products they use are gentle and feel luxurious. Highly recommend Huong, friendly, wanted to ensure the experience was tailored to the client. Such a lovely experience and felt so relaxed afterwards. Japanese head spa heaven. Less

My partner and I came in for a double booking on my birthday and had the most amazing experience! Could not rate our treatments any more highly. I think I’ve told everyone I know they just HAVE to have a treatment here. From the moment we walked in to the moment we left it was just bliss- thank you soakhaus team! Less

Today I had the most amazing experience words can’t describe. It far exceeded my expectations. The girls were so lovely, the products were beautiful. I floated out of the treatment room. It’s honestly so beautiful. I’ve rebooked and will definitely be back again and again. Thank you so much, I appreciate it so much x Less

Today I had the Head Spa treatment at Soak Haus in Melbourne, and it was absolutely incredible! The experience was unbelievable. The massage and sensory components were nothing like I’ve ever had before and I left feeling rejuvenated and refreshed. Highly recommend this unique treatment for anyone looking to unwind and pamper themselves! Less

W O W !!! 5 stars in not enough to leave , there needs to be an option for more! Monique you are amazing! A magician with your hands. This head spa journey is nothing like I’ve ever had before. Your space is so serene and you truly do ‘soak’ up the entire experience - relaxing relaxing relaxing! What more can I say? THANK YOU Less

I recently received a $300 gift from my family to experience a treatment at Soak Haus, which included a facial and a head spa. I was excited to try it, but unfortunately, the experience left me feeling more frustrated than before I arrived for the treatment. The issues began before I even arrived. On the day of my appointment, I received a message saying the team was running 20 minutes late, which ultimately turned into nearly an hour. I immediately responded, asking if I should arrive later, but only got a reply as I was pulling up to the venue. When I walked in, I wasn’t greeted. There were two consultants assisting four other women, so I expected someone would at least acknowledge me, but that didn’t happen. Another client who arrived after me was greeted warmly with a hug, while I was still sitting there unnoticed. Eventually, I was handed an iPad to fill out a form, but the fillable boxes weren’t working, so I had to write everything out using a pen on the IPad. After a long wait, my consultant came over, looked at the form I filled out, and commented, “I can’t even read this handwriting,” right in front of me. It made me incredibly uncomfortable. She then had me read my responses aloud, took me through a brief overview of the treatment, and mentioned they were using Oway and Dermalogica products—but didn’t go into detail about what specific products would be used. She asked if I had oily hair and seemed to base the product selection on that, which was the only positive aspect of the experience. The treatment room was right in front of the reception area. For the first 30 minutes, it was quiet and relaxing, but for the next hour and a half, all I could hear was loud laughter and conversations from the reception area, which completely disrupted any sense of relaxation. The consultant herself was nice but clumsy, dropping items multiple times during the treatment, which added to the lack of serenity. At the end of the session, I expected to be taken through the treatments and given the option to purchase the products used, but instead, the consultant simply said goodbye and started tidying up. I left without any information about the products, which was disappointing. I followed up two days later, texting and calling to request the product details. The owner eventually called me back and apologised profusely, asking me to come in for a complementary treatment. I explained that I wasn’t interested, but she was insistent and even confirmed my email to send the details. However, after the call, I received no follow-up regarding the complementary treatment. Two days later, I received a text with the product details but still no email or further acknowledgment of the promised treatment. The lack of follow-through was frustrating. I originally sought only product information and ended up feeling pressured into accepting a resolution that was never delivered. Over-promising and under-delivering—especially to a client who has already had a negative experience—only worsens the situation. I am sharing my experience in the hopes that others don’t have to deal with the same issues in the future. I hope this feedback encourages Soak Haus to reassess how they handle client care, communication, and follow-ups. I however, won’t be recommending this spa to anyone moving forward. The experience was NOT worth $300. Less

Had Monique for a sensory experience and it was the most relaxing and soothing service. I honestly wish it went for long. Defs fell asleep. Monique was lovely and made me feel very comfortable. 10/10 Defs coming again! Less

To help myself relax after what has been an incredibly stressful year I chose to go to SoakHaus for a head spa treatment. It was an incredible experience and I will cherish the care Monique provided me. It was so peaceful, comforting and healing to be taken care of in such a way for nearly two hours. The head spa treatment is like a sensory wonderland. Monique was such a warm and caring person who made the whole process even more enjoyable. Truly Thankyou, I’ll be back soon ☺️. Less

My gorgeous friend and I had the pleasure of visiting for our birthday! We had such a beautiful experience - highly recommend Monique thank you so much for being a beautiful person! You’re a magician at what you do and have a beautiful energy ! Less

I recently visited Soak Haus for a head spa treatment, and it was an incredible experience! From the moment I walked in, the atmosphere was serene and welcoming. Amrita was very friendly and attentive, making sure I felt comfortable throughout my visit. I had the unwind package the full body massage was one of the best I’ve ever received. Looking forward to seeing their new shop! Less

Amazing treatment and brilliant experience all round. The team here really took the time to find out what was the best treatment for me and understood my needs. I’m going to make Soakhaus my regular now! Hong was very caring and professional – and has a gentle energy that is extremely relaxing. A must try 🙂‍↔️ Less

What a wonderful experience. My daughter & I went for a treatment. This was my first head spa so I wasn't sure what to expect. We were greeted by Monique & Hong who were lovely & discussed what our needs were before customising our treatment. It was so relaxing & we felt very pampered. My hair felt amazing afterwards. I highly recommend Monique & her team & the whole experience & can't wait to go back. Less

One of the most peaceful, calming and safe experiences of my life. Soak Haus is a stunning space, so lovingly thought out and cared for. I felt so looked after and welcomed as soon as I entered, all the way through my sensory treatment and to the end as I purchased a treatment for a friend’s upcoming birthday. I am without a doubt booking again and recommending this experience to all my friends. A one of a kind experience/treatment that I am so grateful to have found out about. Thank you so much Monique for your care and kindness. I am speechless and so so so calm! Less

I received a voucher from my daughter and was treated by the lovely Monique. It was incredible, very relaxing. Monique was so warming. My hair, scalp & needs which left my hair feeling so refreshed! I can't wait to be back. 🥰 Less

This was the most tranquil and restorative pampering I have ever experienced! Thank you Monique for such a professional service - I relaxed and felt so incredibly cared for and nourished. Highly recommend!!! ***** Less

I had a head spa treatment today and I was blown away by the whole experience.Mary was amazing.Highly recommend.Can't wait to tell my family and friends about it. Less

So good! Absolutely worth every penny, the studio is lovely and relaxing. My head so treatment was magical, I thought it would just be basic head wash but the massage component of it was great. Highly recommend, Monique was fantastic - making sure I was comfortable every moment. Really appreciate her advice on scalp care as well. Perfect gift for someone into self care and facials . Less

Recently had a head spa treatment with Monique after seeing them all over social media. From the moment I stepped into the shop I felt relaxed, it was tranquil and smelt divine. Monique was very knowledgeable and seemed genuinely passionate about her job. She didn’t try and push products on me to purchase and was very thorough. The treatment was relaxing and comfortable. I am looking forward to seeing if my hair benefits, and will definitely book again. Highly recommend! Less

I received a voucher from my husband to Soak Haus and was treated by the lovely Monique who performed the most incredible, relaxing, comma-inducing treatment. The space itself and facilities are so lovely and you’re immediately relaxed when you step through the doors. Monique was so knowledgeable and created tailored treatment suited to my hair/scalp needs which left my hair feeling so refreshed and soft! 10/10!! I cant wait to be back and gift this to all my family and friends Less

Had the most beautiful experience at Soak Haus. The Deluxe Signature head spa treatment by Jasmine was out of this world, so relaxing and with beautiful products. Everyone was so friendly and welcoming and the Spa was beautiful and very clean. Would highly recommend ❤️ Less

First and foremost, this treatment was the most relaxing and effective treatment I’ve had of the sort! A (proper) massage of the shoulders, chest and neck, seamlessly blended into the most insane head massage / cleanse…. Hard to describe how good it is but if you are thinking about it give it a go. Less

I recently visited Soak Haus for a scalp treatment, and it was truly wonderful! The experience was relaxing, and the results were fantastic. Monique was knowledgeable and attentive, making me feel pampered throughout the session. I highly recommend Soak Haus for anyone looking to treat themselves to a rejuvenating scalp treatment. Less

Second time visiting today, today being for the new full body sensory tickles service, Monique takes so much pride in her work and making you feel so comfortable and relaxed, was the perfect service to unwind and de stress, I couldn’t recommend soak Haus anymore would give more than 5 stars if I could! Less

I had the Soak N Glo package today, and it was absolutely sensational. The facial left my skin glowing, and the head spa was incredibly relaxing. Jasmine's expertise and care made the entire session so rejuvenating. From start to finish, the staff were friendly, professional, and attentive. Highly recommend. Xx Less

Such a relaxing experience. I don't tend to relax and unwind easily but the atmosphere and staff were so calming. It was amazing, would definitely be back and also a perfect option for a gift voucher for someone Less

Monique has created a wonderful atmosphere and experience at Soak Haus. It’s relaxing, indulgent and brilliant. A premium experience that lives up to its billing. Highly recommended. Less

What a wonderful and unique spa experience. Somehow I left both relaxed and invigorated. Everyone was so welcoming. I felt like Monique got to know my hair type and what I wanted out of the session so she could tailor it completely to suit my needs. I thoroughly enjoyed it & my hair looks and feels great. Less

I had the most incredible 90 minute hair spa today. I didn’t catch the therapists name however she did a fantastic job explaining what was going to happen before the service started and it was a phenomenal experience. She asked me if I wanted to take the products home with me. I said no because i move interstate next week. I would have otherwise! Thank you again I really needed this Less

The treatment at SoakHaus was a gift from my daughter and I have to say it exceeded all expectations. I was greeted warmly by Monique who discussed my hair/scalp needs and designed a program to suit. The treatment itself was the most decadent, luxurious experience and Monique has a master touch when it comes to massage and relaxation. I highly recommend this unique indulgence- it would also be a great gift. Less

There are no words to describe how wonderful the head spa is here. From the first point of contact the service is exceptional. I had the Signature Deluxe Head spa, it was so relaxing and just beautiful. As soon as I left the premises I messaged some friends and told them they needed to book themselves in! Less

My experience at the Soak Haus was amazing by a staff member called Noemie her professionalism and knowledge of my time there was fantastic and she made me feel so relaxed and also my hair hasn’t felt this awesome in years can’t wait to go back again! The surroundings were magnificent everyone should go Less

Greeted by Monique on arrival. I had the lovely Hong as my therapist who honestly made me feel so relaxed start to finish. I had the deluxe signature head spa. This environment is low stimuli and exactly what I need after a busy week. I actually appreciated that they didn’t ask me heaps of questions. Just fill out a simple questionnaire/form then straight into treatment. I just had the most amazing experience at a hair spa for a first timer I'm totally obsessed! And the cherry on top was the Silk N Glo product I picked up - it's a total game changer! I highly recommend it to anyone looking to give their hair some extra TLC. Trust me, you won't regret it! Less

My signature deluxe head spa with Hong was absolutely amazing. I was gifted this voucher for my birthday and I could not wait to use it. The experience exceeded my expectations and I cannot wait to do it again. Hong used specific products tailored to my hair type that made it feel so clean and silky afterwards. The head massage was unbelievable, I felt like I was floating on clouds the entire time. The only downfall is that I wish the experience never ended! Less

Received a voucher to Soakhaus as a gift from my boss earlier this year and finally had my treatment and it was devine! After completing my consultation Hoang blessed me with my treatment which I admit did tickle at first but all of that melted away quickly and I tried my hardest not to fall asleep so I wouldn’t miss out on this phenomenal treatment. Great gift for someone special or as a relaxing treat to yourself! Less

This was such a lovely experience from the moment I walked through the door. The staff were absolutely lovely, the premises beyond amazing and Jasmine who did my treatment is just a joyful human being who catered to my needs on every way. My hair and scalp feel amazing and I can’t wait to come back again soon! Treat yo’selves people! Less

Monique has such an amazing beautiful salon with the most amazing experience and staff! From the beginning to end was so great and relaxing exactly what I needed! Couldn’t speak higher or reccomend Monique and her day spa enough!!!! Can’t wait to be back xxx Less

Wow! What an incredible experience! Mary looked after me on my first visit and it was perfect. I have since purchased a gift voucher for a girlfriend and suggested this business to all my girlfriends. 5 stars! I'll be back xx Less

Monique has created such a beautiful and relaxing environment. My head spa experience was phenomenal. My scalp feels and looks cleaner which has helped with my ongoing scalp issues. I’ll definitely be coming back for some more self care time. Less

Better than 5 stars! I had the pleasure of immersing myself in a 90-minute spa session last week. The treatment was perfection. It took me to a place of such peace, where I felt genuinely cocooned. I was taken back to childhood memories of having my hair gently brushed and my arms stroked. The treatment was the ultimate combination of the very best parts of a massage, a facial and having my hair washed and a scalp massage at the hairdresser...but without the neck ache! It was almost 'womb-like'. Monique, thank you for this glorious experience...I shall be back. Less

This was such an indulgent and nourishing experience. The treatment is well thought out and a sensory wonderland. Can’t wait to go again. Thanks so much for your beautiful care, Jasmine. Less