2026-07-27T05:30:01.321Z

We had a newborn/family photo shoot and we had a great time. The photographer was very professional and handled the baby with patience and care. The viewing experience was also fun and not rushed.

2026-07-16T01:40:46.583Z

Disappointing Experience – Misleading "Prize" VoucherI was contacted several months ago and told that I had won a maternity and newborn photoshoot package valued at $1,000. As an expecting mum, I was genuinely excited and felt very lucky to have won.I attended my maternity session at 9 months pregnant, and I have to say that Ben was fantastic to work with. He provided excellent guidance throughout the shoot, and the images he captured were beautiful. I was then advised to return once my baby was born for the newborn session, and that we would view and select our images after that shoot.After my maternity session, I started looking through the company's reviews and began to realise that the prize may not include as much as I had originally assumed. When I enquired about exactly what had been won, I discovered that the voucher essentially covered two 8x10 prints. Ben himself explained that the intention is naturally to generate additional sales and that most clients typically spend between $500 and $3,000.I completely understand that businesses need to make money, and I have no issue with upselling quality products and services. However, when people enter an online competition and are told they have won a maternity and newborn photoshoot package valued at $1,000, it creates the expectation that they are receiving a substantial collection of images. Compared to many other newborn photography businesses, a $1,000 package would normally cover a significant number of photographs.I spent considerable time going back and forth trying to understand the pricing structure and what additional budget would be required to take home a reasonable selection of photos. I was surprised to learn that even spending an additional $500 would only result in one extra image. The studio also does not offer digital images.After researching other photographers who offer newborn and family sessions for approximately $500–$700 and include 15–20 images, I ultimately decided to cancel my newborn session. I fully appreciate that every photographer has a different business model, and Goodlife Photos appears to specialise in premium wall art rather than digital collections. However, as a new mother, if I'm making the effort to leave the house three weeks postpartum, get myself ready, and prepare a newborn for a photoshoot, my priority is taking home meaningful photographs of my family. Choosing between spending $500 on a single wall print or spending a similar amount elsewhere for a collection of digital images was, for me, an easy decision.I then requested to use my voucher solely for the maternity session. I was told I could come in to view the images, but only at 8:00am. When I explained that this wasn't realistic due to having a newborn who is not sleeping through the night, and that getting ourselves to the studio by 8:00am would be extremely difficult, I was told that they were already being accommodating and that this was the only time available for maternity viewings, as later appointments were booked with photography sessions.Unfortunately, I did not find this particularly accommodating. It felt more like an "8:00am or nothing" situation, which simply wasn't practical for our family circumstances. The final phone conversation felt hostile. The tone felt negative and lacking in understanding, and rather than feeling supported, I was made to feel like I was the problem or im difficult.It's disappointing because the photography itself is beautiful, Ben was wonderful to work with, and most of the team members I interacted with were pleasant. However, I believe there needs to be far greater transparency around what these competition vouchers actually include and what clients can realistically expect to receive. I had to question the pricing multiple times to try and get an answer on what we would need to spend to get a collect and I still dont know the pricing of anything.Clearer communication upfront would help avoid disappointment and ensure people understand the true costs involved before investing their time and expectations.

2026-07-14T23:14:18.000Z

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2026-07-14T11:42:30.000Z

We had a wonderful day having our family portraits done. Very professional, warm atmosphere. Staff are welcoming and friendly. Loved the finished products. We had so much fun today thank u. 10/10.

2026-07-14T02:34:58.511Z

Came in for a maternity shoot with my partner and dog I was made to feel super comfortable the greatest investment. Ebony captured the most beautiful moments in our pregnancy What was presented to us after our shoot was beyond anything we could have ever dreamed of, just magical.We loved every moment of our experience. Every photo is just perfectly done.Our family photos are remarkable and forever will be cherished. Ebony is truly an incredible artist in her field and can work incredibly with pets and familys guiding you how to pose perfectly.Beautiful gowns and a beautiful space provided.Highly recommended to go to goodlife portraits.

2026-07-03T13:07:34.588Z

I won a voucher here freshly postpartum and took the chance to go with it. The photos came out so beautifully and perfectly! I loved every single shot especially the ones with my partner and daughter.I highly recommend going here to get your photos done! Very professional and the staff are so lovely and welcoming.

2026-07-02T08:19:33.138Z

My partner and I just had our very first photoshoot ever, we had a maternity shoot and we where absolutely amazing with how stress free and relaxing this experience was made to be, we couldn’t be happier with the staff here! They showed interest in you, baby and made the experience so enjoyable! We are looking forward to seeing the team again for our newborn shoot

2026-07-02T07:23:09.424Z