Dallas Events Center
2026-08-31T16:38:47.000Z
We enjoyed the coordinator of this event, but staff in the beginning are super kind and try to help , but once you pay deposit things change, you might see all the 5 stars reviews or almost perfect, but it is all a disguise. We also had issues as other reviews with contract statements some things being covered and some not.As well as staff drinking our alcohol and being rude when we wanted to take back the alcohol after the event ended which again we payed for the alcohol the event does not pay for that all only thing included is the margarita machine.The staff kept taking stuff which again , it is what is it. But being rude about something we payed and not letting us take it back is something else. We are having issues with their limo not working and having to be in one with no air conditioning and another one came , but the point is to enjoy the ride the only ride they had was max an hour and only 30 minutes of actually being outside and enjoying it like walking around, we told them about the situation and are saying we are argumentative and that are too dramatic. The event well well again thanks to Nancy, but I wouldn’t come back to this venue or recommend to close friends/relatives. At first I was happy and went with the good reviews , but with the actual venue staff it just wasn’t it especially Julio, he seems nice and kind and sells you this grand event, but he then changes and becomes really rude and fake ; he LITERALLY called my family Indios which is slang for certain color of Hispanics sadly we ignored that in the event, but he just feels above everyone else. I know that the event center might reply and say all these things , but we wouldn’t leave these kind of reviews if we didn’t care for other people to not get this treatment. He literally told us we look at everything, but if we pay for something why wouldn’t we ask for it. You only end up thinking he is kind if you don’t notice his stuff and how he actually is, I really thought he was actually caring, but if you fight for what you payed for or pay attention then he will be rude and be like why are you paying attention. He was just treating us like if we are poor people saying where we come from. I’m really disappointed in wanting to believe he is nice and cares because of the other reviews. He just wants everyone to stay quiet and do whatever he wants. Which is sad 😔 We are not people that leave reviews until they are actually that bad; we tend to be very calm and be it is what it is, but this place here is not it at all. I’m grateful for Nancy I would 100% recommend her thanks to her kindness and detailed manner event went well, but with Julio being rude to my family is one thing and all they say is that are being to argumentative which again if you pay for something and you don’t get what you work hard for then how is that argumentative? Also we met with other family’s while practicing the dancing part of the event and they also said the same thing they just are shy to speak up about it! They just let them be which again is not fair.
We enjoyed the coordinator of this event, but staff in the beginning are super kind and try to help , but once you pay deposit things change, you migh... More