2026-02-21T13:49:23.123Z

I’ve been with SecurU for close to 20 years now. I called them after we had a break in. They were amazing at the time, set up our system right away when we moved and were so helpful when our system recently required updating. I can honestly say I’ve never had a bad experience when interacting with anyone in the company. They will be my first call when we make our next move.

2026-02-06T14:03:23.630Z

I have required support from SecurU several times over the years and on the first session was connected to Mina and was very impressed with the professionalism and patience he displayed navigating our older system. I contact Mina directly now and he always takes care of my concerns. Highly recommend.

2025-11-14T21:12:29.215Z

Mina Loutfi has provided excellent assistance during the set up of our secutity system. His expertise, patience and personable syle are greatly appreciated!

2025-11-04T07:47:01.328Z

Outstanding service from start to finish. Tim provided clear, professional guidance during the sales process, and Ashley was exceptionally efficient and courteous in coordinating the installation. The technician completed the work to a very high standard and took the time to ensure everything was explained thoroughly. Highly recommend this company for their professionalism and quality of service

2025-10-31T13:25:16.256Z

Tim, Ashley, Cesar and Justin all made this an easy transition. Follow up has been great. I’m very pleased with SecurU

2025-10-17T02:53:12.649Z

The entire team at SecurU are a privilege to work with. Extremely knowledgeable staff and a helpdesk team ready and willing to answer your calls. Doug has done a wonderful job building a team of awesome people!

2025-09-24T21:21:50.933Z

I have been with SecureU for several years now, but recently moved and required my equipment to be changed to my new address. With last minute panic on my part, the whole team was incredibly helpful, reassuring, accommodating and all around wonderful. I'd like to specifically thank Ashley in scheduling, Tim in business development, and the lovely technician Soham. All in all a very trustworthy and professional team.

2025-09-18T18:43:42.311Z

Mina and the team at SecurU provides exceptional services. I highly recommend this fine establishment to all property managers and clients.

2025-08-26T16:44:38.275Z

They do all of our security. Easy to use app for tracking cameras and activities, great customer service.

2025-04-29T16:52:27.967Z

We’re so grateful to SecureU—and especially to Tim—for the professional and seamless installation of some cameras at our charity headquarters. Tim and the team were efficient, knowledgeable, and respectful of our space and operations. Thanks to their support, we feel more confident in the safety and security of our facility, allowing us to focus on serving our community.

2025-04-11T23:10:25.528Z

2025-03-20T14:07:02.899Z

2025-01-22T14:38:02.931Z

I work with SecurU for my business security as well as my home. We have had good experiences with their access gates, camera systems and monitoring. Their team is professional, understanding and good to deal with.

2025-01-10T15:17:12.442Z

We want to express our heartfelt thanks for the excellent work your team provided in installing the new security system at our Centre. Your team’s ability to work efficiently while maintaining such a clean and respectful environment was greatly appreciated by both our staff and families.We thank them for their patience and staying late to complete the work in just 2 days!!…we know that wasn’t an easy task given the limitations with our classroom’s varying schedules and routines 😊.Sabrina C.Centre Director of MS

2024-10-03T15:24:12.100Z

From the moment I called and spoke with Tina, I knew I was in the right place. Her understanding and compassion for my sense of urgency was heartwarming. She connected me with Doug, who was a fiuntaimnof knowledge, and the one who could make this happen with only a few days notice. The installer, Cameron, was efficient, friendly and patient. He picked the perfect spot for the system. Ashley was also very helpful. I will definitely refer my friends and family to this highly professional team.

2024-09-05T16:31:20.483Z

They'll cold call you 4 times within 3 minutes if you decline their call/ hangup. Had to end up blocking them, ridiculous.

2024-04-23T13:18:49.711Z

Poor customer service .In order to get technical help , you have to email them and wait for them to email you back ,instead of talking to technician in person. Very inconvenient for business.

2024-04-05T14:35:18.848Z

Excellent service 👏

2024-01-12T21:47:55.388Z

Had Tim at Secure you install our security system at our shop, done on time and as quoted. Has always answered my calls and questions. Have recommended them already !

2024-01-11T18:58:04.608Z

On behalf of Cambridge Pallet we would like express our sincere appreciation for the exceptional service provided by your team, particularly the card access doors and the Kantech system. We would like to extend our gratitude for the outstanding work and professionalism exhibited throughout the entire process.SecurU's commitment to delivering top-notch security solutions has significantly enhanced the overall security of our facility. The card access doors installed have proven to be robust and reliable, seamlessly integrated with the advanced Kantech system. This integrated solution not only meets but exceeds our security requirements.We want to specifically commend Tim Colling, the assigned salesman for our project. Tim's dedication, knowledge, and responsiveness were instrumental in ensuring that our unique security needs were fully understood and addressed. His professionalism and commitment to customer satisfaction truly set him apart.The installation team from Secur U also deserves praise for their efficiency and attention to detail. The entire process was executed with minimal disruption to our operations, showcasing the team's skill and expertise.Highly recommended!