KS Tree Specialist LLC
2026-09-25T15:43:40.226Z
Extremely disappointing experience. I tried to address my concerns directly with the owner because I believe problems should be handled professionally and given a chance to be resolved. Unfortunately, the conversation quickly became very confrontational. Rather than listening to my concerns or trying to find a reasonable solution, I felt like I was being spoken to in an unnecessarily aggressive and intimidating manner.That interaction honestly made an already bad experience even worse. Customers should be able to raise legitimate concerns without feeling intimidated for doing so.The service itself was disappointing, communication was poor, and the way my concerns were handled afterward was completely unacceptable in my experience. I would strongly recommend getting everything in writing and being very clear about what you are paying for before hiring this company. Based on my experience, I would not use them again.