First time to this optometrist. Went to their Glendora office. They had to redo my glasses which I returned on 11/20/25. It’s now 12/20 and I went to their office since I could not get thru to their phone line. Left messages but they never return calls. They said VSP closed the lab they sent my glasses to and they had to send to another lab. Highly suspicious since it’s a VSP provider lab. No up... More

First time to this optometrist. Went to their Glendora office. They had to redo my glasses which I returned on 11/20/25. It’s now 12/20 and I went to their office since I could not get thru to their phone line. Left messages but they never return calls. They said VSP closed the lab they sent my glasses to and they had to send to another lab. Highly suspicious since it’s a VSP provider lab. No updates or call back to inform me of this change. I think this is a “excuse”. I don’t recommend this place Less

Picked up my RGP lenses today. Superb quality and service.

Great doctor/s and exam process, however the front line staff will be the reason for me to never return.The front line staff dropped the ball on two separate occasions. The first issue involved ordering prescription sunglasses. A lens type and tint grade was specified. To triple check and prevent delays, I asked the front line staff to confirm (twice) that the tint and lens combination was possi... More

Great doctor/s and exam process, however the front line staff will be the reason for me to never return.The front line staff dropped the ball on two separate occasions. The first issue involved ordering prescription sunglasses. A lens type and tint grade was specified. To triple check and prevent delays, I asked the front line staff to confirm (twice) that the tint and lens combination was possible. After a 3-4 week wait, the sunglasses returned with a nearly clear tint grade that likely wouldn’t classified as “sunglasses”. The staff informed me that the “lab had made a mistake and the glasses will be sent back for correction”. A couple weeks go by, nothing from Optika. I called to check and they called the lab, only to inform me that the lab was unable to manufacture the sunglasses with the specified combination. It would’ve been great to know and not waste time telling me misinformation. Ultimately the sunglasses were manufactured using a different combination from the original specification and I received the sunglasses after nearly 2 months. The second event was more concerning as. A lens replacement for a frame was ordered through Optika, however the younger male staff clearly did not understand the transaction and what was covered by insurance. After a long winded conversation, the staff confirmed the balance due was correct, ordered the replacement lens, and charged me an amount “not covered by insurance”. All was good until I received a call a few hours after from the same Optika staff informing me that he “was unable to charge me for the lens replacement as the insurance covered the lens in full”. One, the staff should check or request help to check on transactions if he/she is not familiar with the process. Two, the staff came off as if I wanted them to charge me incorrectly. The staff later informed me that a refund is in process and I was supposed to receive the refund to my credit card within 2-3 business days. Two weeks go by and no refund. I called Optika and the “manager” informed me that she does not recognize the refund. After a few calls back and forth, she was able to refund me instantly. Less

They offer many high end frames and the staff are very accommodating and pleasant. Also open on Sunday which is a huge plus.

Dr Alvin is very professional he take his time to do my eyes check up He give me A lot of contacts classes to try on to see which one is more comfortable for me before he give me the prescriptions . I really recommend him... More

Dr Alvin is very professional he take his time to do my eyes check up He give me A lot of contacts classes to try on to see which one is more comfortable for me before he give me the prescriptions . I really recommend him Less

I always like Dr Lo he explains things to me and I have been seeing him for many years now.

Best place to come! Everyone is so nice and patient (:

Everyone was very professional. Dr. Lo is very therol and beyond professional. My wife was also impressed by his professional approach.

Really great service here. The doctor was very informative and explained everything he was doing. I really appreciate how helpful he was. The office staff was also very kind.... More

Really great service here. The doctor was very informative and explained everything he was doing. I really appreciate how helpful he was. The office staff was also very kind. Less

The doctor there was very professional in the way he explained things. I will definitely recommend him to my friends and relatives.

I was a little worried on going to eye dr during this pandemic but after coming and seeing how they take every step to make sure cleanliness and safety is their priority I definitely recommend coming here . The staff and Dr are also very friendly . I will definitely recommend coming here .... More

I was a little worried on going to eye dr during this pandemic but after coming and seeing how they take every step to make sure cleanliness and safety is their priority I definitely recommend coming here . The staff and Dr are also very friendly . I will definitely recommend coming here . Less

One of the best optometrist offices we have visited. The doctor and staff were so professional.We look forward to returning there next year.

Super nice .. the doctor super knowledgeable and explain everything to me andvery patient the staff was very friendly

Nothing compares to Dr Alvin Lo, the best eye Doctor and friendly staff❤️

I absolutely love this place been going for years and the customer service stays consistently above expectations. They are quick service but very proficient and generally care for you and your vision. I only go here for my vision needs, Ive gone to many other places and none have matched even close to the service they provide.... More

I absolutely love this place been going for years and the customer service stays consistently above expectations. They are quick service but very proficient and generally care for you and your vision. I only go here for my vision needs, Ive gone to many other places and none have matched even close to the service they provide. Less

Let me start by saying this is the best optometrist office I’ve visited . They are so friendly they take their time with you . It was my first time trying contacts but they took their time with me and made sure I left home comfortable. My husband had never had an eye test before so they we’re extra patient with him . So glad we found this office definitely will be back .... More

Let me start by saying this is the best optometrist office I’ve visited . They are so friendly they take their time with you . It was my first time trying contacts but they took their time with me and made sure I left home comfortable. My husband had never had an eye test before so they we’re extra patient with him . So glad we found this office definitely will be back . Less

Dr Ho did a very lengthy eye examination for me, and explained to me patiently about my eyes condition, staff is nice and very good protection during covid 19 , they require pt’s to wash hands, wears mask, after you use pen they put the pen away for disinfect. They eye glasses that you try on they will disinfect it before put it back.... More

Dr Ho did a very lengthy eye examination for me, and explained to me patiently about my eyes condition, staff is nice and very good protection during covid 19 , they require pt’s to wash hands, wears mask, after you use pen they put the pen away for disinfect. They eye glasses that you try on they will disinfect it before put it back. Less

Awesome facility and staff.

Omg I loved staff and Dr very helpful pleasant and explained everything in detail and why it's done. So good!a!! Im taking my husband here tomorrow

Friendly and efficient staff, recommended

I’ve never seen an eye doctor (optometrist) before, but had a such a great experience visiting this office. Everyone was very professional, especially the doctor. He was very detailed in explaining everything to you and was not in hurry at all. Gave me good recommendations and felt like he was my friend. I strongly recommend it. :)... More

I’ve never seen an eye doctor (optometrist) before, but had a such a great experience visiting this office. Everyone was very professional, especially the doctor. He was very detailed in explaining everything to you and was not in hurry at all. Gave me good recommendations and felt like he was my friend. I strongly recommend it. :) Less

Dr. Lo is very knowledgeable and knows what he is doing. Carol & Kim are very friendly and helpful. They all provide great customer service. I recommend this place.... More

Dr. Lo is very knowledgeable and knows what he is doing. Carol & Kim are very friendly and helpful. They all provide great customer service. I recommend this place. Less

Dr Alvin Lo is so caring and profesional. He double check our eyeSarah 👁 for prescriptions and explained why and what he was doing. Clean office and Carol was very helpful with our check in process. I will come back and recommend them. Miriam... More

Dr Alvin Lo is so caring and profesional. He double check our eyeSarah 👁 for prescriptions and explained why and what he was doing. Clean office and Carol was very helpful with our check in process. I will come back and recommend them. Miriam Less

Nice service here, everyone is very friendly and helpful.

Dr Lo and his staff are amazing! I would definitely recommend this place for your optical needs, I have astigmatism and other optometrists have not gotten my prescription fine tuned like Dr Lo, he is very patient and took his time with my daughter who is 5 and myself. He answers all questions and I never felt rushed. The staff is also very kind and patient.... More

Dr Lo and his staff are amazing! I would definitely recommend this place for your optical needs, I have astigmatism and other optometrists have not gotten my prescription fine tuned like Dr Lo, he is very patient and took his time with my daughter who is 5 and myself. He answers all questions and I never felt rushed. The staff is also very kind and patient. Less

Excellent Service, friendly staffs!

I have been go to Dr Lo's office since the 90's when his office was at Costco in Azusa. I live in Mission Viejo now and still drive here just to see Dr Lo. He is the friendliest and most knowledgeable optometrist I have worked with. Now all my kids see him too.... More

I have been go to Dr Lo's office since the 90's when his office was at Costco in Azusa. I live in Mission Viejo now and still drive here just to see Dr Lo. He is the friendliest and most knowledgeable optometrist I have worked with. Now all my kids see him too. Less

Dr Low is a very caring optometrists. I feel very comfortable and never feel rushed.I met him when he was at Costco but, he left them so i will follow Dr Lo .I tskw my son and husband too... More

Dr Low is a very caring optometrists. I feel very comfortable and never feel rushed.I met him when he was at Costco but, he left them so i will follow Dr Lo .I tskw my son and husband too Less

Excellent service. Dr. Lo is the best. Been a patient of his for over 20 yrs and service continues to strive. My husband & daughter saw him for the first time and loved him.. Thank you Dr for always being there for the Family.... More

Excellent service. Dr. Lo is the best. Been a patient of his for over 20 yrs and service continues to strive. My husband & daughter saw him for the first time and loved him.. Thank you Dr for always being there for the Family. Less

Making the appointment was quick. Didn’t have to wait long to see the doctor once I was there. He was very friendly and even hooked me up with free contact samples. The end payment procedure was fast and straightforward. Probably the best optometrist place I have ever been to.... More

Making the appointment was quick. Didn’t have to wait long to see the doctor once I was there. He was very friendly and even hooked me up with free contact samples. The end payment procedure was fast and straightforward. Probably the best optometrist place I have ever been to. Less

Great office and staff. Eyeglass orders and contacts arrive faster than other optometrists. Prices are a little higher but hey you get what you pay for. The staff seems more familiar with the optical vendor software.... More

Great office and staff. Eyeglass orders and contacts arrive faster than other optometrists. Prices are a little higher but hey you get what you pay for. The staff seems more familiar with the optical vendor software. Less

Great details and they take time to tell you what's going on and what choices you have. Great selections of eye glasses and lenses. Highly recommended... More

Great details and they take time to tell you what's going on and what choices you have. Great selections of eye glasses and lenses. Highly recommended Less

Doctor Lo has been my doctor for years and composed, courtesy, knowledge and very professional. Everyone at this Office is cordial, polite and helpful. I highly recommended this Office.... More

Doctor Lo has been my doctor for years and composed, courtesy, knowledge and very professional. Everyone at this Office is cordial, polite and helpful. I highly recommended this Office. Less

Dr. Lo has treated my 4 children the past yrs. I highly recommend Dr. Lo he takes great care of my kids and make they are comfortable with their prescription. Carol and Alba are also very attending will picking out thier glasses.... More

Dr. Lo has treated my 4 children the past yrs. I highly recommend Dr. Lo he takes great care of my kids and make they are comfortable with their prescription. Carol and Alba are also very attending will picking out thier glasses. Less

Dr. Lo is very nice and patient. He is also a smart doctor who can speak different languages. ^_^