based on 66 reviews
Called for an estimate on a retaining wall, someone came out and told me they would have an estimate by the afternoon. I have not received a response even though I have a left a voicemail and called numerous times. If estimate not completed, just communicate that. Poor communication. Will update if company responds. I have called for thei past 24 hours, so saying that you have no record shouldn't... More
Called for an estimate on a retaining wall, someone came out and told me they would have an estimate by the afternoon. I have not received a response even though I have a left a voicemail and called numerous times. If estimate not completed, just communicate that. Poor communication. Will update if company responds. I have called for thei past 24 hours, so saying that you have no record shouldn't be an excuse. Less
This is one the most professional companies of the South...Mr.Latham does a wonderful job...Lynn is awesome and affective...
Very profession job, I would highly recommend this hard working and professional company. Outstanding.
Penny Earned does the job right. They have top of the line equipment and a ton of experience. The owner, Tom Latham, is a good and honest man. Call them!!!!... More
Penny Earned does the job right. They have top of the line equipment and a ton of experience. The owner, Tom Latham, is a good and honest man. Call them!!!! Less
Replaced floor in fire department Bay area, had structural problems,. Corrected the problems,. Looks great
I have a great experience with Penny Earned, great work, good customer services, great quality and they finished my big project within one week.
I had the opportunity to work for this company and over the years they have really grown into a great company. Very profesional and a great quality of work. The quality of the concrete work and gravita walls etc. Is second to none. . The owner knows what he is doing and he has a Grounds of good guys that know their stuff too.... More
I had the opportunity to work for this company and over the years they have really grown into a great company. Very profesional and a great quality of work. The quality of the concrete work and gravita walls etc. Is second to none. . The owner knows what he is doing and he has a Grounds of good guys that know their stuff too. Less
The most knowledgeable person I've met in the concrete business.
They did a fantastic job for us. I would highly recommend them.
I work hand and hand with Penney Earned as a contract tree remover. Good group, well diverse for many different needs, and happy to help with any project in there field. I recommend at every opportunity.... More
I work hand and hand with Penney Earned as a contract tree remover. Good group, well diverse for many different needs, and happy to help with any project in there field. I recommend at every opportunity. Less
Great work and very efficient. Will use them again and will recommend them to my friends.
They have done work on several of my homes over the past 15 years. I've been happy with every job. If there was something I didn't like, it was fixed immediately.... More
They have done work on several of my homes over the past 15 years. I've been happy with every job. If there was something I didn't like, it was fixed immediately. Less
I’m guessing it depends on who you are for them to provide service to you. I left my contact information over 2 weeks for someone to come out to my property for an estimate, still have yet to receive a phone call or even an email. Don’t lie and tell me you’re gonna contact me and never do so. If the business promptness is like this, I can only imagine how the work is... More
I’m guessing it depends on who you are for them to provide service to you. I left my contact information over 2 weeks for someone to come out to my property for an estimate, still have yet to receive a phone call or even an email. Don’t lie and tell me you’re gonna contact me and never do so. If the business promptness is like this, I can only imagine how the work is Less
We had Penny Earned remove an existing patio, and replace/enlarge it with stamped concrete. We absolutely love the finished product. It looks so much better, and really adds to the functionality of our back yard. The crew was great to work with, very professional, and were prompt with communication related to weather delays. UNFORTUNATELY, the concrete truck drove on our driveway and cracked the... More
We had Penny Earned remove an existing patio, and replace/enlarge it with stamped concrete. We absolutely love the finished product. It looks so much better, and really adds to the functionality of our back yard. The crew was great to work with, very professional, and were prompt with communication related to weather delays. UNFORTUNATELY, the concrete truck drove on our driveway and cracked the existing concrete. We pointed it out when the payment was picked up, and were told they’d ask to see if in fact the truck did use the driveway. We looked on our ring camera and provided a pic of the truck on our driveway. My husband and I both left numerous messages with the company, and have not heard back from them since. Moral of the story, they did a great job on the patio, but unfortunately haven’t displayed any integrity or customer service after the sale. ** Thanks for your reply. We are very aware how the cement needed to be delivered. You are missing the point. After spending $8,400 (and paying promptly) we don’t even deserve a phone call to discuss this? We’re not trying to get something for nothing, but rather working to find a solution. It’s unfortunate you choose to dismiss us (especially since this is a Veteran owned business, and my husband served 32 years) and hide behind a computer to respond. It doesn’t matter that someone is in business 40 years or 40 minutes, it’s about customer service. Less
Great job done by the workers at PennyEarned LLC. They have provided us with a reinforced slab with footers to support our room addition to the house, as well as a slab sectioned off for our patio area.... More
Great job done by the workers at PennyEarned LLC. They have provided us with a reinforced slab with footers to support our room addition to the house, as well as a slab sectioned off for our patio area. Less
I had Penney Earned extend my backyard patio with stamped concrete. They did an outstanding job, I couldn’t be happier. They dug the form out by hand so there was no collateral damage to my yard. When they finished it looke like the patio had always been there. They brought the concrete around back in wheelbarrows. The crew was friendly, professional and worked very hard. If. You want someth... More
I had Penney Earned extend my backyard patio with stamped concrete. They did an outstanding job, I couldn’t be happier. They dug the form out by hand so there was no collateral damage to my yard. When they finished it looke like the patio had always been there. They brought the concrete around back in wheelbarrows. The crew was friendly, professional and worked very hard. If. You want something like this done I highly recommend Penney Earned. Less
We have a steep grade to our dock and wanted steps. Not only did this crew do that job for us but they did better than I was expecting. This crew was very hard working and respectful. I just wish we had hired them to do our patio. This company will get all future jobs we need.... More
We have a steep grade to our dock and wanted steps. Not only did this crew do that job for us but they did better than I was expecting. This crew was very hard working and respectful. I just wish we had hired them to do our patio. This company will get all future jobs we need. Less
fast talker and rude.
Penny Earned did a great job replacing a poorly installed patio. Their workmanship and quality is the best around. There is a reason they stay busy. They are the best and worth waiting for. I'm sure glad I did. I'm so impressed, I will be having Penny Earned replacing my wooden deck with concrete. Couldn't be happier.... More
Penny Earned did a great job replacing a poorly installed patio. Their workmanship and quality is the best around. There is a reason they stay busy. They are the best and worth waiting for. I'm sure glad I did. I'm so impressed, I will be having Penny Earned replacing my wooden deck with concrete. Couldn't be happier. Less
Called them out to give me a quote on a driveway extension. They came out quickly and gave me a quote which impressed me at first. Got the money worked and called back they had to do a second quote and tried charging me more than the original quote I was given. Wrote them a check on the spot for half the amount which was processed a few days after. They told me they would be out the following wee... More
Called them out to give me a quote on a driveway extension. They came out quickly and gave me a quote which impressed me at first. Got the money worked and called back they had to do a second quote and tried charging me more than the original quote I was given. Wrote them a check on the spot for half the amount which was processed a few days after. They told me they would be out the following week to complete the work. After no call and no show I waited and called the office the following week and was told that I was scheduled for June which I did not agree to and can not wait that long. Was told I would be called back with another date to schedule and was never contacted. After several phone calls and 3 weeks of having no return phone calls I have asked for my deposit back that has already cleared my bank account. I am now having to wait and see what they can do about returning my money. Less
Excellent work! Crew was friendly and helpful. Results were beyond our expectations!
Tom DOES NOT respond back or follow up, work was good on slab carport was overlaid and stamped and in two months fading, we have called every week for 4 weeks he will not follow up. NOT please with his standing on his word. JUNE 4th, DO you have any idea when someone will be out, my question is HOW DO YOU KNOW IT IS NOT FADED WHEN NO ONE HAS EVEN LOOKED AT IT?... More
Tom DOES NOT respond back or follow up, work was good on slab carport was overlaid and stamped and in two months fading, we have called every week for 4 weeks he will not follow up. NOT please with his standing on his word. JUNE 4th, DO you have any idea when someone will be out, my question is HOW DO YOU KNOW IT IS NOT FADED WHEN NO ONE HAS EVEN LOOKED AT IT? Less
When I met Tom for an estimate, he gave me several, because I was unsure about how much of the driveway I wanted to repair. He talked me through the details of why there was a difference among them. I chose to replace the entire driveway because his quote was the best around. When I came up on the schedule, his crew took care of it in 2 days. They were courteous and allowed me to talk through the... More
When I met Tom for an estimate, he gave me several, because I was unsure about how much of the driveway I wanted to repair. He talked me through the details of why there was a difference among them. I chose to replace the entire driveway because his quote was the best around. When I came up on the schedule, his crew took care of it in 2 days. They were courteous and allowed me to talk through the process with them. They didn't ruin any grass outside about 6 inches beyond the concrete. And the final product is beautiful--I'm selling my house and I appreciate the tremendous curb appeal. The finish really is well done Less
They did very good work for a reasonable price!
I was very disappointed after they called me to reschedule my appointment and then did not show up for the appointment that they rescheduled. I left three messages But still have not received any sort of communication. Very unprofessional, I will not Recommend them to anyone.... More
I was very disappointed after they called me to reschedule my appointment and then did not show up for the appointment that they rescheduled. I left three messages But still have not received any sort of communication. Very unprofessional, I will not Recommend them to anyone. Less
Very professional! Estimated cost & time to completion of our project was right on! Finished product looks amazing! Very satisfied. Will definitely recommend... More
Very professional! Estimated cost & time to completion of our project was right on! Finished product looks amazing! Very satisfied. Will definitely recommend Less
UPDATE 2020/2021: They rebuilt our pond. We were initially pretty pleased with the project. A year later, the pond is full of grass again. When clearing out around the pond, they left huge piles of timber at the tree line. We can't burn them without burning down the neighborhood. One of the piles is actually IN the pond. We paid $25k for this project and still can't enjoy it. I realize ponds nee... More
UPDATE 2020/2021: They rebuilt our pond. We were initially pretty pleased with the project. A year later, the pond is full of grass again. When clearing out around the pond, they left huge piles of timber at the tree line. We can't burn them without burning down the neighborhood. One of the piles is actually IN the pond. We paid $25k for this project and still can't enjoy it. I realize ponds need upkeep, but this is a bit much for only a year later. 2019:: Gave an estimate for land clearing, and our project ended up costing much less. The machine operator was great and did everything we asked for. He worked through the rain and did minimal damage to our property. They even came out a day earlier than expected. We are very pleased. Less
Concrete is a pricey job in this market, but despite my hesitation at the price, Penny Earned exceeded expectations. Field crew was great, candid, hardworking guys. Owner was fair and straightforward. Weather put them off a little, but they stayed true to their word. Finished product looks great. Driveway and Garage Foundation.... More
Concrete is a pricey job in this market, but despite my hesitation at the price, Penny Earned exceeded expectations. Field crew was great, candid, hardworking guys. Owner was fair and straightforward. Weather put them off a little, but they stayed true to their word. Finished product looks great. Driveway and Garage Foundation. Less
Our appt. Was at 10am my husband was outside at 945 waiting. No one ever showed up. He calls the company says guy came out and no one was here!! Then, they couldnt reschedule for 2 weeks. Sounds a bit fishy to me!!!!.... More
Our appt. Was at 10am my husband was outside at 945 waiting. No one ever showed up. He calls the company says guy came out and no one was here!! Then, they couldnt reschedule for 2 weeks. Sounds a bit fishy to me!!!!. Less
Great work
Upon completion of my job I was satisfied: however, since then I've noticed issues with some of the work that they had done. I contacted the company via the web site (twice) and telephoned on numerous (7) occasions. Needless to say, I've yet to get a response. I 'm under the impression that once they get your money, you're on your own. Want get any referrals from me! I read Tom response and w... More
Upon completion of my job I was satisfied: however, since then I've noticed issues with some of the work that they had done. I contacted the company via the web site (twice) and telephoned on numerous (7) occasions. Needless to say, I've yet to get a response. I 'm under the impression that once they get your money, you're on your own. Want get any referrals from me! I read Tom response and was shocked! What a liar! He even got my name wrong "Dority". You never came out you never called. Such hubris! You are the shadiest individual I've ever dealt with. Less
Beautiful job.....professional. Very satisfied.
I DO NOT RECOMMEND THIS PLACE. HORRIBLE CUSTOMER SERVICE! They don’t even deserve a 1 star. They damaged our grass, Thomas (the owner) was VERY rude over the phone and they billed us at 4:30pm and it was due the same day. My grass is completely destroyed. They didn’t use a tarp or anything to put on the ground to move the concrete to the truck. He started yelling over the phone (being very rude a... More
I DO NOT RECOMMEND THIS PLACE. HORRIBLE CUSTOMER SERVICE! They don’t even deserve a 1 star. They damaged our grass, Thomas (the owner) was VERY rude over the phone and they billed us at 4:30pm and it was due the same day. My grass is completely destroyed. They didn’t use a tarp or anything to put on the ground to move the concrete to the truck. He started yelling over the phone (being very rude and unprofessional), changing the subject, every time I said something about the grass; he kept saying his employees worked very hard and how nice the patio looks. It’s their JOB. We PAY yall to do a good job. He didn’t even try to negotiate even though he damaged parts of my backyard and left the dirt on the grass and my garden. SECOND, they billed us at 4:30PM and it was due the exact same day AND they CHARGED us an extra $480. We told them that we would pay them once they came by our house the day the bill was due but NO ONE came. So they decided to charge us an extra 10% and email me the bill 3 DAYS LATER. I definitely DO NOT recommend this place. They are VERY unprofessional and overpriced. Didn’t even apologize to me for speaking in such a disrespectful tone. Less
3 stars for the work; 0 stars for the owner's attitude due to his lack of professionalism and inability to communicate with the customer.
I can't thank you enough for fixing my porch. I love it!!
Jan 2015 had my double wide driveway replaced for the 3dr time in the Woodmere Loop subdivision. This time I'm totally confident that it will be my last. These guys are dedicated to providing a driveway that can survive the soil that is present in this area. Their workmanship is only surpassed by the pride that they put into the job. Tom was great to deal with, felt immediate trust since we b... More
Jan 2015 had my double wide driveway replaced for the 3dr time in the Woodmere Loop subdivision. This time I'm totally confident that it will be my last. These guys are dedicated to providing a driveway that can survive the soil that is present in this area. Their workmanship is only surpassed by the pride that they put into the job. Tom was great to deal with, felt immediate trust since we both have a military background His word is his bond.. Try PennyEarned,, if you are not satisfied he will make it right! Less
Removed and poured a new concrete driveway for us. Excellent price, good workmanship, fantastic team of workers. I would not hesitate to recommend their services.... More
Removed and poured a new concrete driveway for us. Excellent price, good workmanship, fantastic team of workers. I would not hesitate to recommend their services. Less
When my family built or home recently, I had Tom to advise me on doing stain concrete floors. It was a great decision and Tom and his crew did an excellent job. We love it and have had many complements. I would highly recommend PennyEarned and Tom Latham. He has also poured a concrete pad and no cracks or problems with it. Usually when I buy a high dollar purchase I too read reviews. There's no ... More
When my family built or home recently, I had Tom to advise me on doing stain concrete floors. It was a great decision and Tom and his crew did an excellent job. We love it and have had many complements. I would highly recommend PennyEarned and Tom Latham. He has also poured a concrete pad and no cracks or problems with it. Usually when I buy a high dollar purchase I too read reviews. There's no way to satisfy everyone but I know we are very satisfied!!! Less
PLEASE DON'T USE THIS COMPANY!!!! I had them to put the spray brick on my drive way. They did a terrible job and Tom Latham would not come back and fix it or answer my calls. I sued him in Autuaga County small claims court. I won my judgement and he filed bankruptcy and have not paid me a dime. Anybody who wants to see my judgement from small claims court and pictures of the terrible job he did, ... More
PLEASE DON'T USE THIS COMPANY!!!! I had them to put the spray brick on my drive way. They did a terrible job and Tom Latham would not come back and fix it or answer my calls. I sued him in Autuaga County small claims court. I won my judgement and he filed bankruptcy and have not paid me a dime. Anybody who wants to see my judgement from small claims court and pictures of the terrible job he did, contact me on Facebook . Less
Extremely poor workmanship on a pool deck and tile. Some of the tile they put in my mother's pool started falling off shortly after the job was completed and with passage of time more tile continues to fall and grout is deteriorating. Worst than that, was his unwillingness to accept responsibility and fix the problem. This project is a perfect example of why NOT to use Penny Earned.... More
Extremely poor workmanship on a pool deck and tile. Some of the tile they put in my mother's pool started falling off shortly after the job was completed and with passage of time more tile continues to fall and grout is deteriorating. Worst than that, was his unwillingness to accept responsibility and fix the problem. This project is a perfect example of why NOT to use Penny Earned. Less
I had my brick around my pool taken up and had it replaced with stamped concrete. PennyEarned showed up to start working at 6:30 and worked until late in the afternoon. I was there to watch some of what went on and was so impressed with not only the job that was done but the hard workers he has working for him. It was always overseen by a foreperson and they kept me totally up to date as to what ... More
I had my brick around my pool taken up and had it replaced with stamped concrete. PennyEarned showed up to start working at 6:30 and worked until late in the afternoon. I was there to watch some of what went on and was so impressed with not only the job that was done but the hard workers he has working for him. It was always overseen by a foreperson and they kept me totally up to date as to what was happening. The job was gorgeous and prettier than I ever imagined. Tom held true to his word on every aspect of what was expected of them. Most people are very eager to jump on the negative but rarely praise the good in today's world. I work daily with the public and it's very hard to please everyone every time. I would recommend them to anyone and am very pleased with the job they did. Thank You Very Much !!! Less
Not only did they not do as promised for my friend (clean up the mess they made in her yard), they have blocked her from this page!
Awesome Customer Service and Tom Latham Stands by his work!