The Woods Agency
5.00
23 reviews
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AI Summary
The reviews consistently highlight exceptional customer service and responsiveness, with agents demonstrating a strong commitment to understanding and meeting clients' needs. Customers appreciate the personalized attention and thorough explanations provided, making the insurance process smooth and stress-free. Overall, the service is praised for its professionalism and care, fostering trust and long-term relationships with clients. No notable cons were mentioned.
5
Had an accident with an animal at night. By noon the next day Alfa and the body shop had already spoken, received the estimate and made a determinatio... More
Had an accident with an animal at night. By noon the next day Alfa and the body shop had already spoken, received the estimate and made a determination. I had a claim payment for the value of the vehicle in my hand the next day. I received more than I was anticipating for my vehicle. It made the process of purchasing a new vehicle much easier! Glad I had Christina and will always stick with Alfa! Less
5
Very friendly and super helpful, My agent Nikki Scarborough goes over and beyond. I wish I would have found her sooner. She has made transitioning fr... More
Very friendly and super helpful, My agent Nikki Scarborough goes over and beyond. I wish I would have found her sooner. She has made transitioning from my previous insurer ( who wouldn't return my calls ) to an Insurance agent that treats me more like a friend then client. If your looking for a friendly and super helpful agent, She is the one !!!! Less
5
Two words: The BEST!!! From start to finish, Christina has provided top-notch service that exceeded all our expectations. Her expertise and professio... More
Two words: The BEST!!! From start to finish, Christina has provided top-notch service that exceeded all our expectations. Her expertise and professionalism made the entire process of purchasing house and car insurance smooth and stress-free. She always takes the time to understand our needs and to tailor the perfect insurance packages for us. Christina answers all our questions with patience and clarity, ensuring that we feel confident. Her dedication to customer satisfaction is incomparable. Thank you, Christina, for your outstanding support and expertise. We are grateful for the peace of mind you have provided with your excellent service. My husband and I will continue to promote your services to everyone we know. Your "Day One" Customers, Antrice and David Less
5
The Woods Agency is very responsive and gets quotes quickly. You never have to wait on them. They are always a phone call away!
5
5
Alpha insurance team, has the best customer service in the state. Always eager to get you the lowest rates!
5
Great agent! Took excellent care of our needs and on our timeline.
5
Amazing response time, communicates frequently, and works to find THE absolute best rate for my client’s needs.