2026-03-04T18:05:52.149Z

BEWARE!!! WORST CONTRACTOR EXPERIENCE OF MY LIFE!! The owner, Michael Kimball, is a complete narcissist. I don't have the time or energy to describe the entire experience and everything that went wrong, but perhaps I'll come back to this post to fill in the blanks. The main thing customers need to know is that they will say "it takes 90 days to build a pool", but ours went approximately 5-6 months before they walked off the job. The reason they walked off the job...the owner got his feelings hurt because we took exception to the fact that they pumped hazardous waste materials (liquid, foam, slurry, semi-solids, and MURIATIC ACID) from the Pebble Tec application into a hole they dug on our property. And because we wanted to investigate whether we needed to clean up the illegal dumping, we wanted to stick to the revised payment schedule that we agreed in writing. You read that right...We refused to make an early payment because we wanted to investigate the illegal dumping of hazardous materials on our property and into our well water, and the owner instructed his team to walk off the job, threatening that the upcoming freeze would void our warranty. A quick Google search will tell you that this is an environmental nightmare, unlawful, and dangerous to pets, people, plants, and wildlife. When we expressed our concern and wanted to look into whether a clean-up was needed, and we were told, "We've done this on over 300 pools," and that they know best. Paulding County and the Georgia Environmental Protection Division felt otherwise and agreed that this was egregious and unlawful behavior. There's so much more that happened that's complete insanity, and I have the screenshots and receipts to prove it. So perhaps when I have more time, I'll come back and provide all of the sordid details. Until then...be careful!

2025-12-19T22:31:29.560Z

Our experience with solid rock pools was great! Jason nailed the design. The team of Michael, Mark, Ryan and Steve were all very professional. The response to questions or concerns were very prompt and thorough. Attention detail for final the product was exemplary. A great group that we highly recommend.

2025-09-10T13:05:02.983Z

Such a wonder experience with Soild Rock from start to finish. First company of over a dozen we reached out to in 2021. Decided we wanted to wait. Started the search process again when we decided we were ready. I reached out to about 5 more companies including them. Our hearts felt they were the right fit for us. They were able to help us envision our yard and the potential it had. Everyone else gave us a black and white picture which made us unsure.Throughout the entire process they came worked hard and most importantly kept our space clean. The communication was very thorough. They worked very efficiently. We where doing this project through the holidays and from the beginning they were upfront on the weeks they closed so their staff could enjoy the holidays. They even had to work through the icy winter and they still had our yard done in a respectable time frame.They gave us an estimate cost and never once changed or encouraged us to upgrade. The only changes were when I was adamant. We also used them for landscaping and that was seamless and worth the additional cost so be sure to budget that in.Everyone on their staff was so helpful. They were always available to answer all our questions. If they didn’t have the answer they were quick to help us find it.We would choose them again in a heartbeat. Can’t thank them enough for making our back yard dreams come true!

2025-09-09T15:41:45.224Z

Let me start here, Solid Rock is most definitely a trustworthy company who knows what the heck they doing. I found out about them actually through a Cobb county building inspector just by chance-- in a positive way. Went home and called them up and spoke with Jason Hill. After that first hour long phone call I knew I wanted them to build for us. This was our 2nd local pool build so I knew a lot more this go around and knew to stay away from first pool builder (freaking nightmare)! They built us exactly what we wanted for a fair price BUT more importantly they go above and beyond when something comes up. For example we recently had a snafu with one of our pool jets (past our 1 year warranty labor) low and behold they came to fix it graciously with no rhetoric. They answer their texts and phone calls which is highly important in perspective. Very much a stand up and standout kinda company. They've been around a long time so that's reassuring as well. But again, they don't tell you to F off after final payment; they want to make you happy. 1000% I would use them again. It's hard choosing the right pool builder not personally knowing who to trust. I interviewed and got quotes from 4 local reputable pool builders - Solid Rock for the win!

2025-08-09T22:28:17.363Z

Solid Rock Pools & Spa did an amazing job designing and installing our pool. It’s our backyard oasis! With the gift of feedback, the only items that keeps me from giving them 5 stars are 1) with their expertise in landscaping, they could/should have assessed my lawn type needs better and installed the appropriate option based on the amount of daily sun we receive. And 2) they left our overflow drains open that have caused a drainage issue at the bottom of our yard. Now we have to pay more expenses to correct both issues that could have been prevented from the start.Other than these items, they have been very responsive and attentive to our needs and I would (and have multiple times) highly recommend them. Thank you Solid Rock!

2025-08-07T12:55:45.889Z

Solid Rock is Amazing! They made the process smooth and communicated well throughout when we had our pool put in. Highly recommend Solid Rock Pools and Spas!

2025-08-05T23:55:27.428Z

Solid Rock created a back yard oasis for us that was life changing. We spent every single day this summer enjoying our new backyard. The team was easy to work with and answered all of our questions throughout the process.

2025-07-30T20:33:57.667Z

We came to Jason with a rough idea of what our vision was for our backyard and he blew us away with what he designed for us! Michael and Ryan worked with us as we “tweaked” things along the way and the final product is amazing! We truly ended up with our own private resort in our backyard and we LOVE it!