Iron District Chino Hills
2025-12-30T04:20:27.169Z
I signed up with Kalani for a 6-month commitment at $320 per month and was assured I would receive regular check-ins, body scans, meal plans, restaurant food guidance, and structured programming. Unfortunately, my experience fell short of what was promised. Scheduling was inconsistent and her availability was limited. Nutrition support consisted of a single meal plan that I was expected to follow for an entire month, which quickly led to burnout and was not sustainable.Workouts were unplanned and put together on the spot, with little progression or structure. Considering this is an elite gym, it was frustrating to frequently receive workouts that felt more like home or bootcamp-style sessions despite paying a premium.The most disappointing moment was receiving a text message comparing my progress to another client's weight loss, implying my results were due to poorer “consistency" or “cheating." This was inappropriate and dismissive. When I raised my concerns, Kaylani responded unprofessionally and canceled my remaining sessions rather than addressing the issues. This demonstrated a lack of communication skills and professionalism. I regret not interviewing multiple trainers beforehand and recommend others do thorough research before committing.Update:Upon reviewing Kalani as a personal trainer, it appears she has been attempting to rebuild her professional reputation. As a former client, I find it inappropriate and offensive that Mr. Herbert reviewed her services in the capacity of a spouse rather than as a client. Although I was personally wronged, I have chosen not to pursue reimbursement despite having grounds to do so.Additionally, the decision for the Self Made Instagram account to block me appears retaliatory and unprofessional. I engaged in no misconduct and was the party wronged. This behavior is inappropriate in a professional environment.