From the very first phone call, Mr. Thaddeus demonstrated an extraordinary level of compassion and care. He made himself available to me at any time, whether to answer questions or simply offer support. His kindness truly helped make the difficult process of saying goodbye to my only son more bearable.Beyond his personal support, every visit to Families First Cremation and Funeral was met with warmth. The facility was always impeccably clean, had a wonderful scent, and provided a calming atmosphere. I deeply appreciate the above-and-beyond service I received and highly recommend considering this space for your family's needs.God bless.🙌🏾Ms. BREE Less

Hello I visited the location on 3/22/25 for a service. Thaddeus and the staff were wonderful. Would definitely refer others. One recommendation, The lobby looks spectacular but you should paint the chapel area and invest in more comfortable chairs. A simple coat of paint over the wall paper would do wonders. Less

Thaddeus Pratt and his team are exceptional! They are the embodiment of empathy, care, support, and professionalism! Words cannot express the gratitude I have for these amazing people!! Less

I CANNOT THANK THADDEUS PRATT ENOUGH!!! CARING, THOUGHTFUL, PATIENT, WISE, EMPATHETIC, GENUINE, AUTHENTIC. I literally just left meeting with him regarding our mother's service. He showed us the utmost care, patience, and professionalism. I felt like he treated us like we were family. He treated us so well! He instilled a sense of trust and confidence. He didn't rush us at all. I pulled up feeling anxious but left feeling good! How does that happen at this time in my life! This was clearly among the best customer service experiences I've ever had. And the prices were great, great, great! I cannot say enough good things about this place! HIGHLY RECOMMEND! Less

This space is a great resource for community members who have to deal with the struggle of providing services while on a budget. The staff is incredible and they do so much to provide individuals support when working on final decisions for their loved ones. Give them a call and you'll be headed in the right direction. Less

my fathers death was unexpected and stressful but the staff here made the process super easy, they were all very friendly, and the prices were very affordable. i’d highly recommend them they all do amazing work here. Less

I cannot say enough wonderful things about Thaddeus, Grace and everyone at Families First! Although it was a very difficult time for me with losing my son, they made sure I was well taken care of with professionalism, courtesy, kindness and love! Thaddeus took the time to sit down with me, and speak with me as a person, and a mother who was grieving, and made me feel like I wasn't alone. They also checked up on me several times after the service, just to make sure I was alright. That's not just running a business, that's called being a compassionate, caring, human being to someone, in their most difficult time! Thank you to everyone at Families First for making such a difficult situation a little bit easier to deal with ❤️ Less

Families First (Edward's) Funeral Home"Thank you very much for the excellent attention to every detail surrounding John Banks funeral. You'll were very kind, respectful, and professional. You made me feel comfortable and able to concentrate on the issues at hand... l appreciated the time you gave me to discuss options for the Cremation and Memorial Service. Your kind words have helped through tough days. There were tears on that day but the Service flowed as I hoped. May every Family be treated with great care as you have along with your staff.Sincerely YoursSandra Crawford-Banks Less