2026-01-27T00:47:20.791Z

My caregiver Angelina is outstanding.Her strength as I try to move is so reassuring. She anticipates my every need, helping me with electronics on my new phone and making toilet access easier. Plus she gets along with my pets and helps me think through potential crises. I am so grateful to have her in my life. Thank you New Wave Home Care.Sincerely,Sarah Lois Heilemann

2025-12-20T00:30:29.321Z

Best place I’ve worked in.My shifts are always a for sure thingThey’ve provided me with a LYFT to my patients home when I had car problems. ❤️

2025-12-03T04:58:34.960Z

The service New Wave Home Care provides is exceptional. Jo-Lynn listens to her clients and their family members, finding care that is appropriate to meet the needs and budget of her clients.

2025-12-03T04:31:39.542Z

From the first phone call to the first meeting , everything was done with kindness , promptness and a willing to help where our family needs

2025-12-03T02:12:04.497Z

We’re happy to say we’ve had a great experience working with Jolynn and couldn’t recommend looking anywhere else. She brings professionalism, class, and kindness together to deliver superior customer service.

2025-12-03T02:11:01.465Z

New wave home care is an amazing company. I have worked with Jolyn Acry for many years and her compassion for a seniors is unmatched.

2025-12-03T01:32:23.886Z

I personally worked with Jo Lynn who was a big help in giving advice, and allowed for good information to maneuver the most difficult time when finding care for Loved ones! Thank you very much!!

2025-12-03T01:16:48.728Z

I’m so grateful for this home health team, especially Jolynn. She treated my loved one with genuine kindness and patience, always making sure we understood everything. Her support made a stressful time so much easier. I highly recommend this agency for anyone needing truly compassionate care.

2025-12-03T00:18:36.211Z

One of my dearest colleagues and friends is Jolynn Acrey, whom I’ve known for nearly 10 years. Wherever she goes, I follow her to refer to, for I know that the families will speak to someone who listens with an empathetic ear, will be resourceful not only for the services her company staff is going to provide, but Jolynn is also knowledgable of community resources. She has many years of healthcare experiences which enables her to look at a challenge through different lenses, and I am confident that a referral is always going to be handled with care and thoroughness.

2025-11-27T02:23:40.244Z

I love working for new wave the staff and clients are amazing

2025-11-21T21:52:22.970Z

My experience with New Wave started very well with the help of Rey( caregiver coordinator)and he continues to be so helpful and caring.I have been with New Wave for over a year now and so pleased with my 4 caregivers(Mila and Alicia in the day and Ruth and Gerlie at night) All of them are thoughtful, courteous,caring, and put my safety and comfort first. I trust them completely.Overall my interactions with the staff at New Wave has been very satisfactory from the scheduling, billing staff( prompt and courteous) to the coordinators, and caregivers.

2025-11-18T19:37:48.127Z

NewWave checks all the boxes for their services. They are attentive, prompt and thorough in the services. I’m coming back if needed down the line.

2025-11-04T18:13:51.680Z

Becky is great to work with! My dear mom had a fall and we needed overnight care to keep an eye on her after her stay in the hospital. Becky had it arranged in a few hours and on the weekend! Thanks very much!! And mom is doing better every day. 💖

2025-10-17T19:06:57.167Z

Ive been and still currently a client with New Wave since 2017. The caregiver they have provided me with are excellent so sweet, caring and lovely to be around.Staffing are very helpful and talk me threw everything. Susan Hadfield the nurse is like a friend to me and always has really good advice. As for the Care coordinators they are always looking out for my best interest.

2025-09-16T23:50:10.861Z

New Wave Home Care, they're the BEST! I know because I am one of their caregivers. I thought I'd only be there for a few months, but a year and a half later I am still here. Working full time. They really care about their clients by keeping them happy, healthy and comfortable. The same goes for the staff, they work with our needs and wants and most of all they LISTEN, to what the clients and staff has to say to make everyone HAPPY. I'm PROUD to be part of the New Wave Home Care FAMILY.

2025-08-10T20:04:52.239Z

My wife recently had a knee replacement and we arranged for New Wave Home Care to be at our home for a few weeks after the surgery. The team they sent over was excellent without exception and the care was as well, which included follow-up after they were no longer coming to our home. We couldn't have made a better choice for home care and highly recommend their services.

2025-07-29T20:06:18.793Z

My name is Amy Peralta I am an employee with New Wave. My over all my experience with the staffing they reliant and punctual also understanding when it comes to family emergency or illness I always feel I can reach out and ask for help if needed. As a caregiver and a granddaughter to an altimeters patient . New wave strive to provide amazing care to clients to providing an environment for patients to be able to remain in there home happy healthy and safe.Thank youAmy peralta

2025-07-21T20:36:06.796Z

New Wave Home Care provided caregivers for my mother during the last 12 years of her life. At first, they provided companion care on a part-time basis, and eventually Mom needed round the clock care. I highly recommend them for many reasons.Often New Wave caregivers would remain for many months, if not for years. We had several that remained for 4-5 years, because they were truly caring and they kept Mom safe and healthy. When we needed to change caregivers, due to Mom's changing condition or because we felt they were not a good fit, New Wave responded and worked with us to get a good caregiver.The office staff provides Care Coordinators, an RN, billing assistance, and more. The owner, Sam Gopinathan, is very involved in the day to day running of the business and maintaining the quality of the care for clients.I recommend working with an agency for many reasons: they find a replacement if a regular caregiver calls out due to illness or vacation, they handle the payment including taxes, etc., they handle hiring, firing, and vetting caregivers, and they supported our family as we navigated Mom's changing condition.

2025-07-08T13:35:36.855Z

We have been very pleased with the services New Wave Home Care provides! As Geriatric Care Managers we are only as good the team we surround ourselves with. About Senior Solutions has enjoyed a strong working relationship with New Wave and many of our clients over the years. Working with vulnerable adults and embracing excellent support is essential to moving a solid care plan forward. New Wave is an outstanding service provider and team player when it comes to client support and care.

2025-07-07T19:44:35.480Z

New Wave Home Care is a wonderful company to work with. Their caregivers are compassionate, reliable, and well-trained. As a hospice provider, we especially appreciate the support they offer through Susan, a retired nurse on their team, who works closely with our hospice nurses and their caregiving staff. This extra layer of clinical insight is invaluable and truly enhances the quality of care we’re able to provide together.Sam, the owner, is incredibly compassionate and committed to making sure clients and families feel supported every step of the way. Angie, from Business Development, is always professional, responsive, and caring — it’s clear that she genuinely values building meaningful relationships.Highly recommend New Wave Home Care for anyone looking for trustworthy, high-quality caregiving services.

2025-07-07T04:53:36.482Z

I have worked for New Wave as a caregiver for over eight years. I have witnessed the growth of this institution and the reliability it offers to those who request our services.We work within a work culture of giving our best, with a vocation and passion for serving and caring for older adults with responsibility and professionalism. I feel proud and inspired to continue being part of this great team.

2025-07-03T23:22:51.254Z

New Wave is a top notch organization! Their staff are knowledgeable, experienced and caring individuals who put their hearts in to everything they do. I count on them as a trustworthy resource for in-home care.

2025-07-02T17:17:17.000Z

I’ve had the absolute best experience working with New Wave Home Care. From the very beginning, it’s been clear that this isn’t just a business—it’s a community built on genuine care and compassion. They truly go above and beyond, not only for the clients but also for the caregivers. What stands out most is the culture they’ve created—it feels more like a family where everyone supports one another. We work together with one shared goal: to ensure every client is safe, happy, and well taken care of. I’ve heard so many positive comments from both clients and their families, expressing how happy and grateful they are for the care they receive. If you’re looking for a home care agency that values heart, teamwork, and integrity, New Wave Home Care is the place to be. I’m proud to be a part of it.

2025-07-01T23:19:04.394Z

We used New Wave upon a recommendation from the rehab facility my mom was at after knee replacement surgery. So glad we used them for my mom's ongoing care for Alzheimer's disease. New Wave was easy to work with, caregivers were reliable and kind, office staff very nice and helpful. We gradually stepped up the amount of time we needed care for my mom and New Wave was always able to find caregivers for these added hours. Caregiver absences happen due to vacation, personal, etc. - New Wave was always able to find a substitute to cover that shift. They are quick and flexible in responding. The most important part is the quality of caregivers - we found them to be very good, kind and respectful of the the client and family. Caregivers do a great job of communicating any issues and/or asking questions, with family. I'd highly recommend New Wave!

2025-06-30T19:45:15.024Z

New Wave Home Care goes above and beyond to provide in home care for your loved one. They understand the challenges of being a caregiver. They are there to support you and so you can be the wife, daughter, son or husband.

2024-08-14T21:36:24.353Z

New Wave is an organization that truly works to help its clients during what is often a stressful moment in their lives. New Wave is flexible and worked with me to develop a caregiver schedule that both took care of our needs and that I could afford. Even better, the caregiver we've been working with is wonderful, which says to me that New Wave does an excellent job of screening. Our caregiver is kind, creative, punctual and stays in communication. And he is male (!) which was something I specifically wanted for my husband. Initial paperwork is always daunting, but New Wave helped me along and now things are running like clockwork. My experience with New Wave has been nothing but positive.

2024-07-11T14:52:15.212Z

Thank you New Wave Home Care for the care they offered my mom in the last few years. Off and on my mother has had health issues which demanded the expertise of a professional caregiver to be with her. When we hired New Wave. I found them to be professional and caring. As a daughter, it is important to me to have clear and consistent communication regarding my mother’s care. The team of New Wave supported me with good communication, so I understood what was happening each day while I continued working. The caregivers were kind to my mom and were able to provide for her What she needed at the time. I highly recommend New Wave to anyone looking for home care their family.o

2024-06-25T21:20:31.227Z

I want to state for the record how professional, trustworthy and excellent New Wave Home Care is. From the owner Sam, to the marketing manager Becky, right down to the most important employees...the Caregivers! New Wave Home are provides their clients with quality care that enables them to live happier, healthier and safer lives at homes. Their services are distinguished by the caliber of their caregivers, the responsiveness of the staff and the expertise with the management.

2023-08-20T14:29:26.692Z

My 98 year old father had four different people from this company to stay with him in the hospital and senior home, 12 hour shifts around the clock and I think they’re all excellent.

2022-07-05T22:03:03.296Z

I highly recommend New Wave Home Care for private caregiving services. I run residential care homes and we have witnessed New Wave caregivers in action in real time over these past few years. Sam, the owner, is very easy to work with and will go out of his way to make things "right". Their staff is professional, responsive, and knowledgeable. Thank you Sam!