based on 2303 reviews
I brought my vehicle in for 15k maintenance and while some work was done the entire list for 15k wasn't done. I have been able to come back in to discuss as I have a health issue right now.... More
I brought my vehicle in for 15k maintenance and while some work was done the entire list for 15k wasn't done. I have been able to come back in to discuss as I have a health issue right now. Less
This is the 4th Elantra I’ve purchased from cocoa Hyundai Chuck is my salesman and they are very user friendly and get you a great ride for a great deal, then Ms Courtney in service is very knowledgeable and personable they both rate 10s on a 1-10 scale and so does the dealership as a whole... More
This is the 4th Elantra I’ve purchased from cocoa Hyundai Chuck is my salesman and they are very user friendly and get you a great ride for a great deal, then Ms Courtney in service is very knowledgeable and personable they both rate 10s on a 1-10 scale and so does the dealership as a whole Less
Great experience dealing with Rod . Personable and very knowledgeable about vehicles. A real people’s person. Took a lot of time to explain tech of vehicle to someone who can barely use an IPhone.... More
Great experience dealing with Rod . Personable and very knowledgeable about vehicles. A real people’s person. Took a lot of time to explain tech of vehicle to someone who can barely use an IPhone. Less
Great dealership! even though I didn’t purchase a car from them but Angelo at sales did go above and beyond to earn my business. This dealership will be top of my list when I plan to purchase my next Hyundai.... More
Great dealership! even though I didn’t purchase a car from them but Angelo at sales did go above and beyond to earn my business. This dealership will be top of my list when I plan to purchase my next Hyundai. Less
Mark is the best. Great service
Willing to deal, great vehicle, great price. Thank you Burt Johnson. Love my Hyundai.
I just purchased a used certified Elantra 2023 and dealt with the internet sales team only. Negotiations, car, and condition of car was exactly as expected and went great. Closing was very smooth. Price was negotiated prior to me seeing the car. Once I arrived, I asked if this came with an extra key as this is typical for a factory certified vehicle. The sales person Angelo told me yes but w... More
I just purchased a used certified Elantra 2023 and dealt with the internet sales team only. Negotiations, car, and condition of car was exactly as expected and went great. Closing was very smooth. Price was negotiated prior to me seeing the car. Once I arrived, I asked if this came with an extra key as this is typical for a factory certified vehicle. The sales person Angelo told me yes but was looking for it as was not sure the location of it at the sales office. He even mentioned that they could possibly make an extra. My mistake I took their word on this that they would find the key and send it to me in the mail. Because they did not find the key, they did send me a couple to try out that did not work and I sent them back. They (Brian and Angelo and Shelby) would not give me any deal on making another key because bla bla bla the price was already a good deal for me. Not sure if anyone has looked at key fob prices but they are ridiculous. I even told them I would pay up to $150 to get a key made knowing prices can go between $450 to $750. Lessons learned do not fall for this in the future and get a spare key in writing if they say there is one. Note, I was supposed to sign a piece of paper that said the car was sold as is with no further items. I did not sign this piece of paper because I was waiting for a spare key. This did not help me obtain another key. I did reach out to them yesterday one last time and no response. I finally got a spare key made yesterday evening at my expense after a month of frustration dealing with this and with the Cocoa Hyundai Internet Sales Team. I am not happy with the key situation and how it was handled. The reason for the 3 stars is because everything else went smooth outside of the key. I kept in contact with Bryan, Angelo, and Shelby on my frustrations but again no resolution. Too bad as this is a minor item on a such a large purchase. Steve Kuca Less
Rod was exceptional he found us a car that was perfect for us. He worked with us and wasn’t pushy at all. If you need a new car for sure go ask for Rod... More
Rod was exceptional he found us a car that was perfect for us. He worked with us and wasn’t pushy at all. If you need a new car for sure go ask for Rod Less
Best service ever. Bought my Santa Cruz there and they are quick to handle any problems I have.
I had the pleasure of test driving a Hyundai Tucson and loved it what was even better was having a great salesman JB was the best!!
I was just "looking" for a new vehicle. Rod greated me and gave me great information that I needed to make a decision. No pressure, just good information. I will recommend everyone I know to go see Rod at Cocoa Hyundai. Great service. Good guy!... More
I was just "looking" for a new vehicle. Rod greated me and gave me great information that I needed to make a decision. No pressure, just good information. I will recommend everyone I know to go see Rod at Cocoa Hyundai. Great service. Good guy! Less
Relaxed buying experience. Rod is very knowledgable in the product details. I would recommend Rod to friends.
It truly pains me to write this 1-star review, because the front office staff and management were courteous and professional throughout the entire experience. However, the severity of the service oversight demands attention.I recently brought in my 2021 Hyundai Sonata for a scheduled transmission fluid service, based on mileage and Hyundai's recommendations. The work was completed quickly, and th... More
It truly pains me to write this 1-star review, because the front office staff and management were courteous and professional throughout the entire experience. However, the severity of the service oversight demands attention.I recently brought in my 2021 Hyundai Sonata for a scheduled transmission fluid service, based on mileage and Hyundai's recommendations. The work was completed quickly, and they also diagnosed a failing battery during inspection, which I authorized them to replace.Thankfully, what saved my transmission was pure luck. That same day, I went to a different shop to have my brakes done, and while the car was on their lift, they noticed a transmission fluid leak — from the system just serviced hours earlier at Cocoa Hyundai. They also pointed out an oil leak at the valve cover, which had been missed entirely during the dealer’s inspection.When I asked Cocoa Hyundai about the oil leak, and how something so major - even if it was just seepage - could be overlooked, it was dismissed as “an oversight.”To their credit, they did provide a rental car and had my vehicle towed back to the dealership at no charge. By the next day, they drained the transmission to check the fluid level, confirmed that only a few ounces had leaked, and refilled it. The issue was determined to be a drain plug that wasn’t properly torqued.That mistake — had it not been caught coincidentally by a second shop — could have resulted in catastrophic transmission failure.As for the valve cover oil leak, Cocoa Hyundai quoted over $200 more than the shop that originally found it, so I'll be taking it there to have that fixed.Again, I appreciate that the dealership owned up to the transmission issue and resolved it without pushback. The front office handled it well. But the fact remains: this mistake could have totaled my transmission, and it only came to light through pure chance — not through the inspection or service I paid for. Less
They fixed 3 recalls on the wife's car
Rod was respectful, courteous and very knowledgeable! I would be sure to recommend Rod to family and friends!
I needed a vehicle within a week but had been researching close on 2 years. (I couldn't decide on what exactly I wanted on top of looking at reviews, statistics, insurance rates, call back, etc.) I had found a used Chevy Trax that I really liked and decided to go back and get it after looking at a couple more places first. My 2nd stop after finding the Trax, I went to Cocoa Hyundai and met Rod... More
I needed a vehicle within a week but had been researching close on 2 years. (I couldn't decide on what exactly I wanted on top of looking at reviews, statistics, insurance rates, call back, etc.) I had found a used Chevy Trax that I really liked and decided to go back and get it after looking at a couple more places first. My 2nd stop after finding the Trax, I went to Cocoa Hyundai and met Rod Cote. He was a very nice, laid back, friendly guy who had a great sense of humor, (which you need with my family), and wasn't all pushy like you'd normally get from some dealerships. I told him what I was looking for in monthly payments and what I was going to put down. After some time of test driving, going over figures etc, he brought up a lease option. All my life I have been heavily against leasing. To me, for one thing, it's no different than renting a home. If you have no reason to own something, then fine. But I wanted to Own the car because I knew I wouldn't get this opportunity again with my health issues. However, he went over everything in detail and I learned that you can buy the lease vehicle after the 3 yrs and my payments were close to what I was wanting. He had also shown me a different vehicle than I was considering. A 2025 Hyundai Tuscan with 19 miles on it. (I had been avoiding all CRV/SUV's through my researching because my folks both have one and I just wasn't really interested.) I am So glad he showed me the Tuscan and mentioned the lease option(s). The vehicle is AWESOME! My folks constantly comment on how beautiful it looks and my dad has been seriously thinking on getting one for himself. (LOL) I honestly don't think things would have gone as well if I had not met Rod. Not only do I have an amazing vehicle, I also have a last memory from there; Rod was sitting in the passenger seat and had just gone over everything in the car with me when he asked if I got everything and if I was happy with it. My reply was: "Yes, now get out!" We all busted up laughing, including Rod.Again, because of my experience and all that Rod had done for me, I HIGHLY recommend going to Cocoa Hyundai and having Rod assist you. I really doubt you'll be dissatisfied with the outcome. Less
After leaving a nearby large Toyota dealership unsatisfied, we stopped spur of the moment at Cocoa Hyundai. Having admired the Santa Fe in passing a few times on the highway, we checked them out more completely there. Sales associate Rod came out and explained the Santa Fe to us completely, even all the details about a hybrid vehicle, which I previously had no interest in purchasing. Even thou... More
After leaving a nearby large Toyota dealership unsatisfied, we stopped spur of the moment at Cocoa Hyundai. Having admired the Santa Fe in passing a few times on the highway, we checked them out more completely there. Sales associate Rod came out and explained the Santa Fe to us completely, even all the details about a hybrid vehicle, which I previously had no interest in purchasing. Even though it was close to closing time, Rod was more than happy to let us test drive a hybrid Santa Fe. We decided to give it some thought for a day while Rod researched what was available in stock, and encouraged us to return for a more complete test drive and answer any new questions we had. We returned very hopeful that we would find our next new vehicle, drove a Santa Fe I admired on the lot, and was very impressed with the vehicle once more. Rod impressed me with his extensive knowledge of all the new technology included in Hyundai vehicles such as the Santa Fe.Negotiations, a very generous offer on my trade-in, an actually pleasant, no pressure experience with the finance manager Brian, followed by Rod’s encouragement to return with any questions or detailed explanations of all the new features and technology in our new Santa Fe.Having previously planned on a third Toyota, I am more than thrilled with our whole Cocoa Hyundai experience, and our new Santa Fe. Less
very disappointed with the staff and also sales persons. I was on a car search and I found they have one which will suite my budget and requirements. We agreed on a final price so we went to the store 2 times which is 1.5 hour far from my place. when we went for the second time we went to drive out with a new car but they gave us very high APR even with my excellent credit because they just check... More
very disappointed with the staff and also sales persons. I was on a car search and I found they have one which will suite my budget and requirements. We agreed on a final price so we went to the store 2 times which is 1.5 hour far from my place. when we went for the second time we went to drive out with a new car but they gave us very high APR even with my excellent credit because they just checked it with their own finance. But when I called them before going there they said they have collaboration with other banks as well. That is the reason I drove 1.5 hour after my work. They said they will check with other bank and will give me a call next morning. I waited for almost 1 week and I didn't get a callback. I called sales person and as soon as he answered call and knew my name he said to wait for 10 mins and he will give me a call back after talking with the manager. I waited whole day and I didn't get a callback. I tried to call him after 3 days but he didn't answer the call. When I checked online in their inventory I found they already sold that car to someone else.I wasted my time for that car and 2 times I drove there for 1.5 hours and at the end they sold it to someone else. Very unprofessional behavior by them. I would expect that instead of autoreply owner will personally look into it and see what is going in the store. If you don't want to sell a car then you should tell directly to the customer instead of make them waste their time.I WOULD NEVER GO TO THIS LOCATION OR SUGGEST ANYONE TO GO HERE FOR THEIR CAR PURCHASE. I WOULD RATHER DRIVE TO ORLANDO. Less
Very nice dealer will get a car from them again
Rod was great. He was very knowledgeable and personable. There was no pressure to buy, they asked what we needed and really listed to us.
I am extremely disappointed with the lack of professionalism, accountability, and basic knowledge demonstrated by Courtney, the "Service Advisor," at this dealership.My husband dropped off my 2013 Hyundai Elantra (200K miles) for an oil change while I was at work. Since I typically handle my vehicle maintenance, he was unaware of the specific oil type I use. My car requires a higher viscosity oil... More
I am extremely disappointed with the lack of professionalism, accountability, and basic knowledge demonstrated by Courtney, the "Service Advisor," at this dealership.My husband dropped off my 2013 Hyundai Elantra (200K miles) for an oil change while I was at work. Since I typically handle my vehicle maintenance, he was unaware of the specific oil type I use. My car requires a higher viscosity oil (10W30 full synthetic) due to its high mileage and extensive commuting use. The service records and an oil change sticker clearly indicated this information, yet the service team ignored these details and instead used a basic synthetic blend 5W20—better suited for new, low-mileage vehicles.This oversight demonstrates a lack of attention to detail and poor communication. This lack of communication and failure to verify the correct oil type resulted in an unnecessary inconvenience, forcing me to return on my day off to have it corrected. A simple review of the existing records or a quick confirmation with my husband would have prevented this mistake. Instead, the service team made assumptions without consulting the customer, which is unacceptable.Additionally, when I addressed the issue, I was met with resistance and a poor attitude rather than a willingness to take responsibility. Given this experience, I no longer feel comfortable entrusting my vehicle to this dealership's service department. While waiting for my correction, I also witnessed two other dissatisfied customers leave, reinforcing the poor service standards here.I will be taking my business to Coastal Hyundai moving forward, as professionalism and attention to detail are clearly lacking at this location. I strongly advise others to reconsider before bringing their vehicles here.*UPDATE*They returned my car with 5W30 oil instead of the previously discussed and agreed-upon 10W30. Once again, there was a complete lack of communication regarding this change, which is entirely unacceptable and unprofessional.When I reviewed the paperwork before signing, I noticed it listed 5W30. I pointed this out Courtney reminding her that we had agreed on 10W30. Her response was, "That's all they had." I then asked if they carried 10W30 at all, to which she replied, "No, we only carry 5W30, not 10W30." However, when I contacted Coastal Hyundai, they confirmed that they do carry 10W30, and if it's out of stock, they can easily order it from their parts department. They assured me they can accommodate customer requests for 10W30 without issue.I am extremely frustrated not only by the repeated failure to follow through on a simple request but also by the dishonesty I experienced. This situation remains unresolved, and the lack of integrity and professionalism is unacceptable. Less
What a positive experience we had. Rod was 100% professional and we immediately felt he was representing us during the sales process. I highly recommend reaching out to Rod for your next car purchase!... More
What a positive experience we had. Rod was 100% professional and we immediately felt he was representing us during the sales process. I highly recommend reaching out to Rod for your next car purchase! Less
Rod at Coastal Hyundai was absolutely wonderful to work with. His attention to detail was so appreciated. He made what is usually a long boring process go seamlessly and quickly! Thank you Rod.... More
Rod at Coastal Hyundai was absolutely wonderful to work with. His attention to detail was so appreciated. He made what is usually a long boring process go seamlessly and quickly! Thank you Rod. Less
Best experience buying a vehicle EVER! From the first greeting by Rod Cote, my thoughts of car buying have changed. With a specific vehicle in mind, Rod verified it was still available and the adventure began. Rod answered all my questions and worked diligently to arranged the transaction that fit my needs. Rod was professional, caring, and with his years of experience, knows what's importa... More
Best experience buying a vehicle EVER! From the first greeting by Rod Cote, my thoughts of car buying have changed. With a specific vehicle in mind, Rod verified it was still available and the adventure began. Rod answered all my questions and worked diligently to arranged the transaction that fit my needs. Rod was professional, caring, and with his years of experience, knows what's important to a customer! I recommend Cocoa Hyundai, specifically Rod Cote, for your next vehicle purchase! Less
Great experience , courteous and knowledgeable salesperson, clean dealership.
I had a wonderful experience at Cocoa Hyundai today! Rod was my salesperson and he did a fantastic job of getting me into the car I wanted at the price I wanted! He was professional, attentive, and explained any questions/concerns I had. In just a few hours, I was able to drive off the lot with my brand new Hyundai Tuscon. It has all the bells and whistles and is exactly what I wanted! This is my... More
I had a wonderful experience at Cocoa Hyundai today! Rod was my salesperson and he did a fantastic job of getting me into the car I wanted at the price I wanted! He was professional, attentive, and explained any questions/concerns I had. In just a few hours, I was able to drive off the lot with my brand new Hyundai Tuscon. It has all the bells and whistles and is exactly what I wanted! This is my third time dealing with Cocoa Hyundai and I’ve never had a bad experience! Less
Wonderful staff
Burt is an amazing salesman
Great experience with Cocoa Hyundai. Ask for Chuck wonderful sales person.
I had to get work done on my car, excellent service. would recommend.
When picking up my car from the service department my card was charged but the payment wasn't showing on their end and I showed them the proof I still wasn't able to get my car I had to wait until the money returned to my account. Due to my car being approved through warranty for a free body paint thanks to Morgan I let my car stay a couple more days. I received a phone call from the body shop th... More
When picking up my car from the service department my card was charged but the payment wasn't showing on their end and I showed them the proof I still wasn't able to get my car I had to wait until the money returned to my account. Due to my car being approved through warranty for a free body paint thanks to Morgan I let my car stay a couple more days. I received a phone call from the body shop that my car was ready and that I owe sales. Went to receive my car from sales since I have a payment due and was informed that they don't have my keys that the body shop still have my keys and due to them closing at 5 (which was not communicated at all) can't retrieve my car since they are closed on the weekend and no manager I will have to wait until Monday. What a way to start my the weekend smdh. Less
My car was shaking and vibrating pretty bad so I brought it to the dealer. Dealer tells me the "metal belt" in one of my tires was coming apart causing the shaking. They said I needed a new tire. Didn't sound right to me. The tire was in perfect condition. No bulging or deformity so I decided take it to discount tire. They explained to me the EV cars have foam inside the tires. The foam inside my... More
My car was shaking and vibrating pretty bad so I brought it to the dealer. Dealer tells me the "metal belt" in one of my tires was coming apart causing the shaking. They said I needed a new tire. Didn't sound right to me. The tire was in perfect condition. No bulging or deformity so I decided take it to discount tire. They explained to me the EV cars have foam inside the tires. The foam inside my tire had come apart and balled up inside causing the shaking. They explained that the foam was for road noise reduction but was not really needed. The foam piece was removed and I can't tell the difference. Can't believe the dealer couldn't figure this out. Less
Rod Cote is the best & very helpful with EVERYTHING!!!!!! Highly recommend!!!!
Mekhi is a great salesperson. He was not pushy and he respected our time.
Rod and Josh went above and beyond helping with my first time leasing. They really took the time to work within my budget so I could take home the car I wanted feeling good about the price, and were incredibly flexible helping coordinate a local pickup for my trade-in. Appreciate it! (Bonus— if you come for a test drive, the route goes past some horses. 🙂 Everyone likes driving past horses.)... More
Rod and Josh went above and beyond helping with my first time leasing. They really took the time to work within my budget so I could take home the car I wanted feeling good about the price, and were incredibly flexible helping coordinate a local pickup for my trade-in. Appreciate it! (Bonus— if you come for a test drive, the route goes past some horses. 🙂 Everyone likes driving past horses.) Less
Very good. experience. Sales person,, Jarred Hanshaw, did a nice job of walking the line between informative and pushy. Mike the fiance manager, very well organized and efficient.... More
Very good. experience. Sales person,, Jarred Hanshaw, did a nice job of walking the line between informative and pushy. Mike the fiance manager, very well organized and efficient. Less
Worst experience ever,have purchased 4 new vehicles since 2016 and will never purchase or get service there again.went there for recalls to be completed, 70 miles away my vehicle stalls on highway...got tow and spent over 4hrs at dealership in ft pierce.,they made me away of 5 UPDATES that should have been completed at service yesterday, standard procedure for technician to check at beginning of ... More
Worst experience ever,have purchased 4 new vehicles since 2016 and will never purchase or get service there again.went there for recalls to be completed, 70 miles away my vehicle stalls on highway...got tow and spent over 4hrs at dealership in ft pierce.,they made me away of 5 UPDATES that should have been completed at service yesterday, standard procedure for technician to check at beginning of service. Had he did his job properly I wouldn't of been stranded for a day spending an extra hotel night and missing a day of work.it is very clear cocoa Hyundai wants to sell to make money but do follow thru with service and they don't care either! Less
Had a problem on vacation and they got us in quick and fixed the problem. Mark was very attentive.
From walking into the showroom to driving away with our new vehicle, it was a pleasure!
Loved Alex!!! Very informative and friendly
Awesome experience, no pressure from anyone. Chuck was awesome on helping us. Definitely come back
After many interactions with different dealerships, I am happy to say Cocoa Hyundai was my last stop. Chuck was attentive, patient and transparent with my indecisive and picky self. I left there with a new Kona and no buyers remorse- which is saying something. Chuck never pressured me, only gave me facts and guidance. The paperwork process was also so much quicker than I remember car buying to be... More
After many interactions with different dealerships, I am happy to say Cocoa Hyundai was my last stop. Chuck was attentive, patient and transparent with my indecisive and picky self. I left there with a new Kona and no buyers remorse- which is saying something. Chuck never pressured me, only gave me facts and guidance. The paperwork process was also so much quicker than I remember car buying to be. Thank you all! Less
Worked with Josh Monte. Made the car buying experience amazing! They did not mess around when I wanted a certain deal. They met me exactly on where I wanted to be with price.... More
Worked with Josh Monte. Made the car buying experience amazing! They did not mess around when I wanted a certain deal. They met me exactly on where I wanted to be with price. Less
Les recomiendo al amigo cesar del hyundai de cocoa . Muy buena la atención
Cocoa Hyundai is a superior dealership who does an amazing job pleasing their clients. It was such a pleasurable experience buying a Palisades Night version from Chuck. He deserves many accolades for a job well done. Thanks Chuck.... More
Cocoa Hyundai is a superior dealership who does an amazing job pleasing their clients. It was such a pleasurable experience buying a Palisades Night version from Chuck. He deserves many accolades for a job well done. Thanks Chuck. Less
Always have a great experience at this location. My service rep Morgan is always wonderful & have had 2 great car buying experiences with sales rep Burt. Rest of the staff is friendly as well. I highly recommend this location!... More
Always have a great experience at this location. My service rep Morgan is always wonderful & have had 2 great car buying experiences with sales rep Burt. Rest of the staff is friendly as well. I highly recommend this location! Less
I had the pleasure of working with Rod at Hyundai Cocoa. From the moment I stepped onto the lot, Rod greeted me with professionalism and attentiveness. He didn't just try to sell me a car; he took the time to understand my needs and preferences, and he used his super creative approach to find the perfect vehicle for me. Rod's knowledge of the Hyundai lineup was exceptional, and he was able to an... More
I had the pleasure of working with Rod at Hyundai Cocoa. From the moment I stepped onto the lot, Rod greeted me with professionalism and attentiveness. He didn't just try to sell me a car; he took the time to understand my needs and preferences, and he used his super creative approach to find the perfect vehicle for me. Rod's knowledge of the Hyundai lineup was exceptional, and he was able to answer all of my questions with ease. He presented all of the options available to me in a clear and concise manner, making it easy for me to make an informed decision. His honesty and transparency throughout the process were refreshing and greatly appreciated. Thanks to Rod's dedication to customer satisfaction, I drove off the lot in a car that not only met but exceeded my expectations. I would highly recommend Rod at Hyundai Cocoa to anyone in the market for a new vehicle. Less
Cocoa Hyundai was amazing! I typically hate going to dealerships and we tried to get a car at several dealerships before this one and they were awful adding on extra fees and stuff when we would come in but Cocoa Hyundai actually gave me the real price before I came in since I had to drive 2 hours and then didn’t add any extra fees and even negotiated on price and trade it to get us where we need... More
Cocoa Hyundai was amazing! I typically hate going to dealerships and we tried to get a car at several dealerships before this one and they were awful adding on extra fees and stuff when we would come in but Cocoa Hyundai actually gave me the real price before I came in since I had to drive 2 hours and then didn’t add any extra fees and even negotiated on price and trade it to get us where we needed to be! Definitely recommend cocoa Hyundai! We love our new car! Less
Rod was absolutely the best salesman I have ever dealt with, he was over the top on everything we asked for.
I requested that the Cocoa Hyundai service staff take a look at a stuck oil drain bolt. Fully prepared to be told that I would need a new drain pan, I researched the specific oil pan’s cost, availability and how to install it. The video was about 10 minutes long without any skips and it being fully installed. I decided to have it done by them for convenience. I received a phone call and the wome... More
I requested that the Cocoa Hyundai service staff take a look at a stuck oil drain bolt. Fully prepared to be told that I would need a new drain pan, I researched the specific oil pan’s cost, availability and how to install it. The video was about 10 minutes long without any skips and it being fully installed. I decided to have it done by them for convenience. I received a phone call and the women told me that it would be approximately 800 dollars. Keep in mind that the pan was 80 dollars from Hyundai themselves online. The service aid informed me that it would be 150 dollars for the pan and the remaining amount would be labor cost for approximately 2 hours of service so equating $325 an hour to have it completed. Knowing what I learned, I respectfully declined the service. When I picked up my vehicle, I asked them to see the itemized list of the services that would be rendered, thinking that some additional parts were required to complete the install and I did not know. The women stated, “I just went to the back and scribbled down numbers, I do not have a list for you.” The women had a nasty attitude and was clearly upset that I did not fall into her scam. Please be wary if you decide to bring your car to this service department and I whole heartily recommend that you research your issue prior to bringing it to them. I do not recommend this service department. Less
Amazingly easy purchase and everyone was helpful, friendly, and professional! Love my 2018 Elantra GT purchased April 2019. Adding another Hyundai from Cocoa Hyundai to our family!!!! The new 2025 Santa Fe Hybrid!! Purchased 1-17-25. ♥️♥️♥️... More
Amazingly easy purchase and everyone was helpful, friendly, and professional! Love my 2018 Elantra GT purchased April 2019. Adding another Hyundai from Cocoa Hyundai to our family!!!! The new 2025 Santa Fe Hybrid!! Purchased 1-17-25. ♥️♥️♥️ Less
No hassle and very sincere effort to help us buy the right car for us. The purchase process was smooth and quick.
Rod was amazing when purchasing my vehicle. He was knowledgeable about every feature in the car. Very personable. He made the whole process seamless along with the rest of the team.... More
Rod was amazing when purchasing my vehicle. He was knowledgeable about every feature in the car. Very personable. He made the whole process seamless along with the rest of the team. Less
Not a tire shop! They have tried to change it on Google, but said they couldn’t.
I’ve bought an Accent, Santa Fe and 4 Tucson’s and of course use Cocoa Hyundai service department. Just Bought my 2023 KONA.. Very happy with my vehicle.... More
I’ve bought an Accent, Santa Fe and 4 Tucson’s and of course use Cocoa Hyundai service department. Just Bought my 2023 KONA.. Very happy with my vehicle. Less
Very easy to work with to make a purchase
My salesman Burt and the my finance girl Dolly are both outstanding. I love Cocoa Hyundai. The Staff throughout the entire dealership are OUTSANDING.
It was a pleasure dealing with Rod Cote at Cocoa Hyundai. He was very helpful and thorough. Thanks!
Our family was traveling to Port Canaveral for a family cruise when we experienced some engine problems 20 miles from the port. We had our vehicle towed from the Port to Cocoa Hyundai for repairs. Cortney our service advisor took my information by phone and was aware that we would be with limited cell service and out of the country. She did an excellent job keeping me informed of the repairs when... More
Our family was traveling to Port Canaveral for a family cruise when we experienced some engine problems 20 miles from the port. We had our vehicle towed from the Port to Cocoa Hyundai for repairs. Cortney our service advisor took my information by phone and was aware that we would be with limited cell service and out of the country. She did an excellent job keeping me informed of the repairs when I was able to call. Our vehicle was ready for us upon return as promised and we made it back to NC safely. Outstanding team at Cocoa Hyundai! Great warranty coverage by Hyundai by the way. Less
rod was a great help.
My Santa Fe has a bad engine, as many of the Hyundais do. It left me, a single mom, stranded in Orlando several times. Finally the engine broke and I was told something different every time I visited the service center. Essentially they know but they aren't going to take responsibility for it. Finally I paid $7,000 for a new engine. Of course that money is borrowed and I'll be paying it off with ... More
My Santa Fe has a bad engine, as many of the Hyundais do. It left me, a single mom, stranded in Orlando several times. Finally the engine broke and I was told something different every time I visited the service center. Essentially they know but they aren't going to take responsibility for it. Finally I paid $7,000 for a new engine. Of course that money is borrowed and I'll be paying it off with interest. Do yourself a favor and buy a Honda or Toyota. I'll be spending as much time as I need to putting this same review on every Hyundai dealership everywhere until Hyundai pays me back for the that garbage engine. Less
Rod was a great guy no hassle and I enjoyed the experience he really did make me want to stay with buying my 5th Hyundai
Good people - especially Manny - just a genuinely good guy!
Rod Cote is an amazing salesman. He explained everything to me until I understood it. He patiently answered all my questions, no matter how simple or complex. He helped me set up all the apps that I need for my new car. It was a lot for me to absorb in a short time so I’m sure I’ll be seeing him with more questions. I appreciate him taking his time and not rushing me. I definitely recommend him t... More
Rod Cote is an amazing salesman. He explained everything to me until I understood it. He patiently answered all my questions, no matter how simple or complex. He helped me set up all the apps that I need for my new car. It was a lot for me to absorb in a short time so I’m sure I’ll be seeing him with more questions. I appreciate him taking his time and not rushing me. I definitely recommend him to anyone looking for a new car. Less
Andres Avila is a calm knowledgeable and patient sales professional. The atmosphere was warm, friendly, neat and clean. There were no pressure tactics used to make the sale. In fact they were willing to negotiate in a reasonable and timely manner. The other staff were friendly and professional as well. The follow-up after the sale has been timely and valuable while learning the various functions... More
Andres Avila is a calm knowledgeable and patient sales professional. The atmosphere was warm, friendly, neat and clean. There were no pressure tactics used to make the sale. In fact they were willing to negotiate in a reasonable and timely manner. The other staff were friendly and professional as well. The follow-up after the sale has been timely and valuable while learning the various functions of the vehicle. Less
Entire Service Department, from the front counter staff, to our Service Writer, Jerry Glotz, made our first experience with Cocoa Hyundai absolutely spot-on. Very friendly, efficient, and helped make a difficult repair into just a minor thing!!! Much appreciated!!!... More
Entire Service Department, from the front counter staff, to our Service Writer, Jerry Glotz, made our first experience with Cocoa Hyundai absolutely spot-on. Very friendly, efficient, and helped make a difficult repair into just a minor thing!!! Much appreciated!!! Less
Went to look at cars and came home with a used, certified Tucson and a price we could not refuse. Rod was outstanding as our guide throughout our purchase. He listened carefully to what we wanted and gave us an option that included all our desires and more. Had a great stress-free experience.... More
Went to look at cars and came home with a used, certified Tucson and a price we could not refuse. Rod was outstanding as our guide throughout our purchase. He listened carefully to what we wanted and gave us an option that included all our desires and more. Had a great stress-free experience. Less
I only have good things to say. My wife asked for out the door pricing. They didn’t bs us and gave us the price in minutes. We got a certified used Tucson sel for the price we wanted and with a great added warranty that was cheaper than what we could get aftermarket. Go see Jason! We initially thought the Tucson was more than we wanted to spend but after having a really horrible experience at Jac... More
I only have good things to say. My wife asked for out the door pricing. They didn’t bs us and gave us the price in minutes. We got a certified used Tucson sel for the price we wanted and with a great added warranty that was cheaper than what we could get aftermarket. Go see Jason! We initially thought the Tucson was more than we wanted to spend but after having a really horrible experience at Jackson Kia we figured what the heck let’s stop at Cocoa Hyundai . Glad we did. The difference is night and day. Next year is my turn to buy a car. Most likely I’ll come back here. Our biggest requirement is honesty from the people we deal with. Thanks Jason! Less
If only every salesperson were as professional and competent as Rod! He made the challenge of buying our first electric car a breeze. Knew his stuff. When Rod didn’t know something, freely said so and got the RIGHT answer ASAP. No games, no hard sell, no BS. Just the facts. As a result, we ended up with a car better suited to our needs (2024 Ioniq 5) than what we’d gone in to see. Same with busin... More
If only every salesperson were as professional and competent as Rod! He made the challenge of buying our first electric car a breeze. Knew his stuff. When Rod didn’t know something, freely said so and got the RIGHT answer ASAP. No games, no hard sell, no BS. Just the facts. As a result, we ended up with a car better suited to our needs (2024 Ioniq 5) than what we’d gone in to see. Same with business office: just the facts and clear explanations, no hard sell or last minute surprises. Honestly, it was the best, smoothest car buying experience we’ve ever had… and we’ve had a lot of cars. Love the car, and highly recommend shopping with Rod at Cocoa Hyundai. Less
Had A Bad Tire And I Just Wanna Say How Thankful We Are For The Two Brothers They Came On Time Did What They Had To Do Within 15 Minutes And Took His Time Out And Looked At My Other Tires And Sent Us On Our Way Now We Are Back On The Road I RECOMMEND THEM ‼️‼️‼️10/10 You Would Not Be Disappointed... More
Had A Bad Tire And I Just Wanna Say How Thankful We Are For The Two Brothers They Came On Time Did What They Had To Do Within 15 Minutes And Took His Time Out And Looked At My Other Tires And Sent Us On Our Way Now We Are Back On The Road I RECOMMEND THEM ‼️‼️‼️10/10 You Would Not Be Disappointed Less
Thank you, Cocoa Hyundai for your great customer service! Thank you, Mike!
Have always had an awesome experience when dealing with both the sales and service staff at Cocoa Hyundai. My sales person Burt was very helpful and supportive during my recent purchase.... More
Have always had an awesome experience when dealing with both the sales and service staff at Cocoa Hyundai. My sales person Burt was very helpful and supportive during my recent purchase. Less
I recently brought my 2023 Ioniq 5 SE to Cocoa Hyundai for service due to charging issues—my car wasn’t charging at all. After being unable to get help from other Hyundai dealerships in the Orlando area (where appointments were unavailable or delayed despite the urgency of my situation), Cocoa Hyundai came through. They could schedule me right away, and the service I received was nothing short of... More
I recently brought my 2023 Ioniq 5 SE to Cocoa Hyundai for service due to charging issues—my car wasn’t charging at all. After being unable to get help from other Hyundai dealerships in the Orlando area (where appointments were unavailable or delayed despite the urgency of my situation), Cocoa Hyundai came through. They could schedule me right away, and the service I received was nothing short of excellent. Jerry, my Service Advisor, and Nina, the Rental Car Agent, went above and beyond to promptly ensure my needs were met. Jerry was incredibly communicative throughout the process, keeping me informed at every step. Nina made the rental process seamless and stress-free. To my surprise, my car was fixed over the weekend, even though a new ICCU needed to be ordered and replaced—a process I expected would take much longer. The attentiveness and efficiency of the team at Cocoa Hyundai stood out. Thanks to their exceptional service, I will return to Cocoa Hyundai for future needs. I highly recommend them to anyone seeking a reliable, customer-focused dealership. Less
On my "things that I enjoy doing" list, buying a car is only about one step above poking myself in the eye with a stick. That said, my wife and I recently purchased a new Palisade from Cocoa Hyundai and we were impressed. Our salesperson was Bert who is a no-hype, straight shooter of a sales person, which I really appreciate. I'd like to make a special mention of Karl, the Customer Experience Man... More
On my "things that I enjoy doing" list, buying a car is only about one step above poking myself in the eye with a stick. That said, my wife and I recently purchased a new Palisade from Cocoa Hyundai and we were impressed. Our salesperson was Bert who is a no-hype, straight shooter of a sales person, which I really appreciate. I'd like to make a special mention of Karl, the Customer Experience Manager. I'm sure that all dealerships have an employee who's job is to oversee the customer experience, but Karl not only goes above and beyond in his job, he truly seems to enjoy it. We've been impressed with every employee at Cocoa Hyundai we've met so far. I've been a Toyota/Lexus owner since 1994. If our new Hyundai holds up as well as we hope, we will return to Cocoa Hyundai for our next car. Less
I Just Bought a brand new 2025 Hyundai Tucson Hybrid, from Cocoa Hyundai, top of the line. I worked with Jason Bonilla, a super nice person! No sales push and very attentive, answer all questions very clearly and with knowledge. I am very pleased! Thank you all.... More
I Just Bought a brand new 2025 Hyundai Tucson Hybrid, from Cocoa Hyundai, top of the line. I worked with Jason Bonilla, a super nice person! No sales push and very attentive, answer all questions very clearly and with knowledge. I am very pleased! Thank you all. Less
My sister in law brought her 2012 Hyundai Accent in to Cocoa Hyundai with a check engine code related to the knock sensor. In doing the diagnostic, Hyundai applied several other Technical Service Bulletins (TSBs) including 24-01-007H. In performing this TSB for the ignition cylinder, Cocoa Hyundai failed to reconnect the plug for the wiper switch causing the wipers to no longer function. (Check y... More
My sister in law brought her 2012 Hyundai Accent in to Cocoa Hyundai with a check engine code related to the knock sensor. In doing the diagnostic, Hyundai applied several other Technical Service Bulletins (TSBs) including 24-01-007H. In performing this TSB for the ignition cylinder, Cocoa Hyundai failed to reconnect the plug for the wiper switch causing the wipers to no longer function. (Check your picture per the TSB Cocoa Hyundai, it should be clear if you took the picture.)Given this level of competence in performing a common TSB, I'm glad I told her not to have them perform the other $4600 in services that they put together that seemed to be throwing every single possible part at the engine knock problem rather than applying TSB 15-FL-003 which is a software update designed to fix this issue with the knock sensor.I really wasn't happy with the service she received since it certainly seemed like they were trying to take advantage of her, but leaving the wipers inoperable until I fixed them today is pretty bad and is really what drove me to write this review. Had I not been able to take this apart and fix it myself, she would have paid over $500 to another shop to fix Cocoa Hyundai's mistake. Less
Outstanding staff. They sold me the perfect vehicle at a price that couldn't be beat.
Best dealership in Brevard County, shout outs to Brian, Chuck, and Dolly! Thank you for your kindness, honesty, genuinely caring for your customers!
This was one of the best dealership experiences I've ever had, I would not hesitate to buy from them again. The whole staff was friendly and helpful. My sales associate Brian Monte was extremely knowledgeable about the products including the used non-Hyundai vehicle I bought.... More
This was one of the best dealership experiences I've ever had, I would not hesitate to buy from them again. The whole staff was friendly and helpful. My sales associate Brian Monte was extremely knowledgeable about the products including the used non-Hyundai vehicle I bought. Less
It's Green Apple and love at first sight. Cocoa Hyundai = 5 Star
Awesome dealership with exceptional service and staff.
Fast friendly. Always a pleasure to see my service advisor Morgan she is wonderful.
Everyone was great from the moment I walked through the door. They have been taking care of my 2022 Tucson for the last 2 years as well. Great bunch of people to work with. Thank you.... More
Everyone was great from the moment I walked through the door. They have been taking care of my 2022 Tucson for the last 2 years as well. Great bunch of people to work with. Thank you. Less
Easy purchase No pressure
Great experience buying our new 2025 Hyundai Santa Fe from Cocoa Hyundai. Staff were all very helpful and friendly.
These guys are tough negotiators though it was a pleasure working with salesman Brian Monte, sales mngr. Brian Evans & Ms. Dolly Sanchez (even long distance). Thank you for a very positive experience! Rick Shaffer... More
These guys are tough negotiators though it was a pleasure working with salesman Brian Monte, sales mngr. Brian Evans & Ms. Dolly Sanchez (even long distance). Thank you for a very positive experience! Rick Shaffer Less
Got my 3rd Hyundai. First Sante Fe, then Tucson, now a Kona. Since 2006-2025.
Bought my second car from Cocoa Hyundai today, and continue to be super satisfied with the service they provide, no matter which department you’re working with. From service to financing, it’s a great dealership! Both Ken Kelly and Parker McDonald were outstanding to deal with on my recent purchase. Thank you for your patience and the time you took reviewing my options with me. You both made deal... More
Bought my second car from Cocoa Hyundai today, and continue to be super satisfied with the service they provide, no matter which department you’re working with. From service to financing, it’s a great dealership! Both Ken Kelly and Parker McDonald were outstanding to deal with on my recent purchase. Thank you for your patience and the time you took reviewing my options with me. You both made dealing with Cocoa Hyundai a pleasure!! Less
Cocoa Hyundai is the Worst place for service..especially the body and detail shop..will never go back..will never buy another car from Hyundai again!!
Prompt, courteous service!
I would give zero stars if I could. I went in for a service to be done to my car and I was told I could get into a car for around the same amount I was paying monthly. We came to an agreement I signed paperwork and left with new car. I was then told they could not find a financier with out money down and my payments being more then what I told them I was willing to pay. To let me drive off the lo... More
I would give zero stars if I could. I went in for a service to be done to my car and I was told I could get into a car for around the same amount I was paying monthly. We came to an agreement I signed paperwork and left with new car. I was then told they could not find a financier with out money down and my payments being more then what I told them I was willing to pay. To let me drive off the lot with a new car and making everything sound amazing to find out, nope sorry about your luck. Had to bring car back. Will never buy a car from cocoa hyundai ever again. I will drive to Orlando or Daytona. Less
I would highly recommend Cocoa Hyundai Dealership for all your auto needs! A big thanks goes out to the Service Department for expediting my painting issues, and my recall as well.... More
I would highly recommend Cocoa Hyundai Dealership for all your auto needs! A big thanks goes out to the Service Department for expediting my painting issues, and my recall as well. Less
Ken the service manager is amazing. Cocoa Hyundai is the best.
Excellent, I recommend it, Andres was a very good salesman and at the same time a businessman, good service and I left with a 2024 Tucson thanks to his team... More
Excellent, I recommend it, Andres was a very good salesman and at the same time a businessman, good service and I left with a 2024 Tucson thanks to his team Less
Very professional!!
Highly recommend for both used and new vehicles
Quick service, super friendly.
Buy a new Hyundai.... from a different dealer. Great vehicle, lousy management. Be SUPER careful and watch for the bait and switch.
If you have any work done here you need to keep track of any communication you have with their staff and TRIPLE check anything they have you sign because the staff does not do a good job of it themselves. Ended up out of $500 for them to fix paint for parts of my car that I didn’t realize was being done for paint that Hyundai has a recall on because it was no good in the first place!!! I was unde... More
If you have any work done here you need to keep track of any communication you have with their staff and TRIPLE check anything they have you sign because the staff does not do a good job of it themselves. Ended up out of $500 for them to fix paint for parts of my car that I didn’t realize was being done for paint that Hyundai has a recall on because it was no good in the first place!!! I was under the impression that I was being brought to REFIX my hood after speaking to Karl (very nice btw thank for trying to help) ONLY about my hood and they admitted it wasn’t fixed properly the first time!!! Several miscommunications with the staff and then they try to make it seem like I’m lying and claiming there were conversations that were never had. Less
I had a very disappointing experience with Cocoa Hyundai today. Before heading over, I called to confirm the availability of a 2023 Tesla Model 3 they advertised online. I spoke with Corey, who assured me that the vehicle was in stock and available. Given that I had to drive over an hour to get there, I made sure to double-check. However, upon arrival, Corey told me the vehicle was in paperwork a... More
I had a very disappointing experience with Cocoa Hyundai today. Before heading over, I called to confirm the availability of a 2023 Tesla Model 3 they advertised online. I spoke with Corey, who assured me that the vehicle was in stock and available. Given that I had to drive over an hour to get there, I made sure to double-check. However, upon arrival, Corey told me the vehicle was in paperwork and he didn’t even know who was buying it. This was extremely frustrating and a complete waste of my time. The lack of transparency and poor communication are unacceptable. I would not recommend this dealership to anyone. Less
I was contacted by a very pushy and unprofessional sales person by the name of Parker being very rude trying to buy my vehicle that I had on Facebook marketplace and because I wouldn’t bring it in for them to try to screw me he continued to message me repeatedly after I told him a dozen times I’m not interested in selling it to a dealership. Then on top of that he left me a 1 star review on Mark... More
I was contacted by a very pushy and unprofessional sales person by the name of Parker being very rude trying to buy my vehicle that I had on Facebook marketplace and because I wouldn’t bring it in for them to try to screw me he continued to message me repeatedly after I told him a dozen times I’m not interested in selling it to a dealership. Then on top of that he left me a 1 star review on Marketplace. I never reached out to them nor did I want to sell my car to a dealership. I feel harassed by Parker and this dealership. Less
Bought a 2024 Elantra Limited from Cocoa Hyundai last Saturday 7/20. The car had to be delivered from coastal Hyundai. At the time of purchase Brian told me that they forgot one of the keys in Melbourne and that I would have to pick it up on Monday. I agreed to stop by after work. Monday at 5:30 PM Brian texted me to let me know that the key was not available to pick up at Cocoa because it was "l... More
Bought a 2024 Elantra Limited from Cocoa Hyundai last Saturday 7/20. The car had to be delivered from coastal Hyundai. At the time of purchase Brian told me that they forgot one of the keys in Melbourne and that I would have to pick it up on Monday. I agreed to stop by after work. Monday at 5:30 PM Brian texted me to let me know that the key was not available to pick up at Cocoa because it was "locked up". So we agreed that I would pick it up Wednesday after work. Wednesday morning I texted Brian to confirm the key would be available, at which point he informed me that they can no longer find the key and that he would be reaching out to his manager to find a solution. It has been 3 days and I have had 0 further contact with Brian. I've attempted both text and call, but the texts are ignored, and the calls are transferred to multiple people before I'm told I'll get a call back, which I never have. At the time of purchase while I was being upsold on the extended warranty I was informed these key fobs cost "$600 to replace". Feels like they got my money and now I'm on my own. Less
If you go, ask for Mekai. He is excellent!
Absolutely wonderful. My fiancé Robert and I bought a 2017 Hyundai Elantra from Cocoa Hyundai and it was an absolute wonderful experience. Dan worked with us to find the perfect car and answered every question that we had and was very patient and friendly with us. Thanks to Jon and Ali for their assistance as well. Shout out to Bruce! We highly recommend Cocoa Hyundai for your next car lease or p... More
Absolutely wonderful. My fiancé Robert and I bought a 2017 Hyundai Elantra from Cocoa Hyundai and it was an absolute wonderful experience. Dan worked with us to find the perfect car and answered every question that we had and was very patient and friendly with us. Thanks to Jon and Ali for their assistance as well. Shout out to Bruce! We highly recommend Cocoa Hyundai for your next car lease or purchase! Less
The entire buying experience at Cocoa Hyundai was very enjoyable. Carly Prozina ensured my purchase was quick, and smooth sailing all the way through.
Due to a faulty car wash. Had to bring vehicle in for body repairs. From getting an estimate to getting my car back was above and beyond services. Highly recommend. Even the sales associate wasn't pushy. And you KNOW how they can get. Took vehicle in for body work. They noticed open recalls on vehicle. We bought it a month ago. They did the recall work! Had car for 3days! SHOUT OUT TO ANDREW!! TH... More
Due to a faulty car wash. Had to bring vehicle in for body repairs. From getting an estimate to getting my car back was above and beyond services. Highly recommend. Even the sales associate wasn't pushy. And you KNOW how they can get. Took vehicle in for body work. They noticed open recalls on vehicle. We bought it a month ago. They did the recall work! Had car for 3days! SHOUT OUT TO ANDREW!! THANKS! Less
Have had the opportunity to have warranty work done three times by Cocoa Hyundai. They are super quick and friendly. If you go on Saturday, they will feed you lunch. :0. Cameron is awesome.... More
Have had the opportunity to have warranty work done three times by Cocoa Hyundai. They are super quick and friendly. If you go on Saturday, they will feed you lunch. :0. Cameron is awesome. Less
Would give 0 stars if I could. Don’t come here unless you want to be taken advantage of and fed misinformation.
We came to shop for a car and Benji helped us out. He was a straight shooter and helped us as much as possible. We couldn’t have asked for somebody better to help us purchase a vehicle. If you’re looking to buy a car at this place, ask for Benji. He’s a stand-up guy and he seems to love what he does.... More
We came to shop for a car and Benji helped us out. He was a straight shooter and helped us as much as possible. We couldn’t have asked for somebody better to help us purchase a vehicle. If you’re looking to buy a car at this place, ask for Benji. He’s a stand-up guy and he seems to love what he does. Less
Great and quick service with William Ruffing
Exceptional service and on time
Thank you Mark Edgington for your Great Customer Service and Support. Just purchased new tires. Awesome !Robin Couture
My Santa Fe Sport Ultimate 2.0 T was damaged on the Pineda Causeway by atruck hauling gravel. I couldn't get by himfast enough. At top of bridge gravel pouredout gravel from bottom of the truck. I gotaround him but lots of damage.I chose Cocoa Hyundai to do the repair.MITCH in the body shop and the crew dida professional job. My car looks awesome!.Thank you,Robin Lynn Couture... More
My Santa Fe Sport Ultimate 2.0 T was damaged on the Pineda Causeway by atruck hauling gravel. I couldn't get by himfast enough. At top of bridge gravel pouredout gravel from bottom of the truck. I gotaround him but lots of damage.I chose Cocoa Hyundai to do the repair.MITCH in the body shop and the crew dida professional job. My car looks awesome!.Thank you,Robin Lynn Couture Less
See Adrian & Cocoa Hyundai for a professional smooth sales process. Exceeded my expectations post purchase as well to date.
I would like to take a moment to praise my salesperson, Manny at Cocoa Hyundai who assisted me in the acquisition of my new 2024 Hyundai Sonata. While waiting for my 2017 Ioniq to be repaired, Manny took the time to point out a 2024 Sonata that had arrived the day before my visit. We took the vehicle for a ride and Manny worked with me to seamlessly purchase the vehicle without any pressure. M... More
I would like to take a moment to praise my salesperson, Manny at Cocoa Hyundai who assisted me in the acquisition of my new 2024 Hyundai Sonata. While waiting for my 2017 Ioniq to be repaired, Manny took the time to point out a 2024 Sonata that had arrived the day before my visit. We took the vehicle for a ride and Manny worked with me to seamlessly purchase the vehicle without any pressure. My sales experience was pleasant and efficient. Manny was enthusiastic about the updated features of the Sonata and set up an appointment with me to go over features in greater detail. He set up my Blue Link prior to my leaving with the vehicle on the day I purchased it. I am completely satisfied with my experience at Cocoa Hyundai and am happy to continue my relationship as it has been since 2018. DH Rockledge, FL Less
Avoid Burt. So a while back ago I was thinking of trading in my car for a hyundai elantra, and Burt wanted to inspect my car, so he took my key. He didn't give it back to me after the first 3 times of asking and kept trying to get me to buy a car. I unanimity decided I didn't want the car... More
Avoid Burt. So a while back ago I was thinking of trading in my car for a hyundai elantra, and Burt wanted to inspect my car, so he took my key. He didn't give it back to me after the first 3 times of asking and kept trying to get me to buy a car. I unanimity decided I didn't want the car Less
They overfilled my oil and the car bogged out upon starting and continually stalled out. They tried to blame me and said it was out of gas. A lie as I had 20 miles to empty and with the car being octane learn I was filling up after oil change and going in the highway to octane learn. They oil gas in and it continued bogging out and stalling and tried to say there was air in my gas line now! Lies!... More
They overfilled my oil and the car bogged out upon starting and continually stalled out. They tried to blame me and said it was out of gas. A lie as I had 20 miles to empty and with the car being octane learn I was filling up after oil change and going in the highway to octane learn. They oil gas in and it continued bogging out and stalling and tried to say there was air in my gas line now! Lies!!!! Horrible service dealership! Less
Great sales staff and an exceptional Deal. See Cocoa Hyundai for the best experience.
Sucks!
If you're looking to buy a new or used car, I strongly recommend Carly! We went to another dealership and they were pushing to sell me a new car which is annoying because I knew what I wanted to look for. In the first 5 minutes she listened to what I wanted and treated me as a customer and not just a bag of money. Even though we bought a 2018 she never pushed for a new car, she listened to what I... More
If you're looking to buy a new or used car, I strongly recommend Carly! We went to another dealership and they were pushing to sell me a new car which is annoying because I knew what I wanted to look for. In the first 5 minutes she listened to what I wanted and treated me as a customer and not just a bag of money. Even though we bought a 2018 she never pushed for a new car, she listened to what I like, she gave me suggestions, she let me try different vehicles to make sure I wanted the car I wanted. If you want to be treated as a human and someone who listens to what you want I would go here. Great customer service! Great communication! She was so patient with me and all my questions. 5 out of 5!!! Less
If you are looking for a new car I suggest that you go to Cocoa Hyundai and ask for Nate. Wonderful person and extremely knowledgeable of cars. Entire staff was wonderful and My husband and I are so pleased with my car. I purchased a Palisade. Cocoa Hyundai on 520 in Cocoa, FL make that your "car" stop.... More
If you are looking for a new car I suggest that you go to Cocoa Hyundai and ask for Nate. Wonderful person and extremely knowledgeable of cars. Entire staff was wonderful and My husband and I are so pleased with my car. I purchased a Palisade. Cocoa Hyundai on 520 in Cocoa, FL make that your "car" stop. Less
Service department is running a clip joint and will rip off women who are by themselves. $99.00 to perform diagnostics + $936.00 to replace an oil pressure switch + 4 hours of labor = $1246.00. I can't wait to get the Motor Vehicle Repair Consumer Complaint Form Chapter 570.544(4) F.S. in the mail to the Department of Agriculture and Consumer Services. I've bought 4 new Hyundai's in the last 1... More
Service department is running a clip joint and will rip off women who are by themselves. $99.00 to perform diagnostics + $936.00 to replace an oil pressure switch + 4 hours of labor = $1246.00. I can't wait to get the Motor Vehicle Repair Consumer Complaint Form Chapter 570.544(4) F.S. in the mail to the Department of Agriculture and Consumer Services. I've bought 4 new Hyundai's in the last 12 years including 3 from Cocoa Hyundai. I was considering a new Santa Fe later this year but it won't be from these Bozos. Less
Had a great experience purchasing a car at Cocoa. Nate helped us with our purchase and was very helpful in answering questions and not putting any pressure during our test drive experience or talking options. Jon helped run numbers during the sale and I enjoyed the bartering experience with him. I feel like we got a solid deal on exactly what we wanted and never felt pressured. Brian in finance w... More
Had a great experience purchasing a car at Cocoa. Nate helped us with our purchase and was very helpful in answering questions and not putting any pressure during our test drive experience or talking options. Jon helped run numbers during the sale and I enjoyed the bartering experience with him. I feel like we got a solid deal on exactly what we wanted and never felt pressured. Brian in finance was awesome as well, very helpful in explaining packages and tuning things to our needs. I wouldn't hesitate to buy from them again. Less
Beware of the service department! It may be a lack of leadership/supervision in the service area or lack of trained mechanics. I am very unhappy with my 30K service experience at Cocoa Hyundai Dealership! I have been a long time Hyundai owner of several Tucson's but have never had a service experience this bad at other dealerships, especially mishaps or service that could affect my life or som... More
Beware of the service department! It may be a lack of leadership/supervision in the service area or lack of trained mechanics. I am very unhappy with my 30K service experience at Cocoa Hyundai Dealership! I have been a long time Hyundai owner of several Tucson's but have never had a service experience this bad at other dealerships, especially mishaps or service that could affect my life or someone elses or the future longevity of my vehicle! Unacceptable!Mr. Sanger: I did send a letter via email to you, Service Manager-Kevin Savage and your New Partner, Karl Saknit. Your email was apparently incorrect and returned. Mr. Savage and Mr. Saknit have not replied. I was able to get the check engine light fixed elsewhere for the Evap Emissions Leak warning. Apparently, as stated in my letter, lack of service supervision or untrained staff, left my oil cap loose. Corporate Hyundai responded to my email. Your website says you can be contacted by phone or email but neither are posted on the website!You wrote below..."It appears that the nature of your experience does not reflect our dedication to customer satisfaction"... then try harder and respond to my detailed complaint letter!! Less
chuck is an exceptional salesman- highly recommend
Got a vehicle serviced for the first time at this location and i’ll definitely be returning! Service advisor Manny was so helpful and had great customer service. (:... More
Got a vehicle serviced for the first time at this location and i’ll definitely be returning! Service advisor Manny was so helpful and had great customer service. (: Less
Great service dept
The service was done in a timely manner. The service advisor was knowledgeable and caring and the waiting area was very comfortable and nice drinks and snacks... More
The service was done in a timely manner. The service advisor was knowledgeable and caring and the waiting area was very comfortable and nice drinks and snacks Less
Mr. Sean Sanger (General Manager). I have left 3 messages and have sent you two emails. I have not received a call or a response. I am starting to get the impression that customer service is not a priority for Costal Hyundai.... More
Mr. Sean Sanger (General Manager). I have left 3 messages and have sent you two emails. I have not received a call or a response. I am starting to get the impression that customer service is not a priority for Costal Hyundai. Less
Update: After asking for YEARS since we got my Elantra, they still have YET TO FIX MY FCA camera, it says it's obscured every night, in the rain, even in the day. I am at my witts end and will NEVER bring my car here again. They will deny anything is wrong, and have gaslighted me saying they have to see the code thrown. I have pictures and OB2 codes. I have escalated this issue to Hyundai Corpora... More
Update: After asking for YEARS since we got my Elantra, they still have YET TO FIX MY FCA camera, it says it's obscured every night, in the rain, even in the day. I am at my witts end and will NEVER bring my car here again. They will deny anything is wrong, and have gaslighted me saying they have to see the code thrown. I have pictures and OB2 codes. I have escalated this issue to Hyundai Corporate and will be filing a complaint with the BBB and NHTSB. We bought the car because of its safety features. To top it off, my rear Window has its glass separating, I asked about it and they said they couldn't do anything!!! Don't give these guys your money. As a note my car is a 2020 Hyundai Elantra SE and we have had this issue since we bought it in October of 2019. Less
Morgan is great. Always thorough and patient with me. Explain everything without pressure.
very nice young man, treated me with respect and explained a lot and still taking calls and questions from me
Recently purchased a 24 Palisade, the buying experience was seamless and efficient. A few days later saw a small spot of paint that needed attention, the service dept. took care of it without any issues. Wanted to say thank you to the paint/body shop team who knocked it out so I could make a medical appointment. They also installed the undercover panels under the SUV that must have been missed on... More
Recently purchased a 24 Palisade, the buying experience was seamless and efficient. A few days later saw a small spot of paint that needed attention, the service dept. took care of it without any issues. Wanted to say thank you to the paint/body shop team who knocked it out so I could make a medical appointment. They also installed the undercover panels under the SUV that must have been missed on the pre purchase inspection. So a thumbs up to Cocoa Hyundai. Less
Very simple process. They gave me a value for my trade and worked up numbers for the vehicle I was interested in.
Cocoa Hyundai provides excellent servicing for my vehicle. Buying a car is a "one and done" thing. Keeping that car running at its peak depends on good servicing. Courtney at Cocoa Hyundai provides excellent customer service and always goes above and beyond. She is careful to review the previous work done on my vehicle and compares that to recommended servicing given the current age and milea... More
Cocoa Hyundai provides excellent servicing for my vehicle. Buying a car is a "one and done" thing. Keeping that car running at its peak depends on good servicing. Courtney at Cocoa Hyundai provides excellent customer service and always goes above and beyond. She is careful to review the previous work done on my vehicle and compares that to recommended servicing given the current age and mileage on my vehicle. I have confidence in her to be honest and forthright. I highly recommend working with Courtney to get your car serviced; you will be happy you did! Less
william was the most amazing sales person!! very knowledgeable! and just a joy to work with. along with Jonathan 🙂 and brian, they make a wonderful team. but just a huge shout out to william!!!... More
william was the most amazing sales person!! very knowledgeable! and just a joy to work with. along with Jonathan 🙂 and brian, they make a wonderful team. but just a huge shout out to william!!! Less
We got a 2024 Tuscon limited for a good price and awesome financing. My husband and I needed a reliable car moving into the retirement phase of our lives. The next day, our son was able to get the last new 2023 Elantra. The staff at Cocoa Hyundai is knowledgeable, friendly and helpful.... More
We got a 2024 Tuscon limited for a good price and awesome financing. My husband and I needed a reliable car moving into the retirement phase of our lives. The next day, our son was able to get the last new 2023 Elantra. The staff at Cocoa Hyundai is knowledgeable, friendly and helpful. Less
The sales team here is great, we’ve actually bought several cars at Cocoa Hyundai. But you have to be careful with the service center. The free oil change deal is nice, but they push way to hard to upsell you on other things that “the computer says your car is due for”. And the amount they charge for labor is astronomical. I experienced and unfortunate incident that I won’t get specific about, bu... More
The sales team here is great, we’ve actually bought several cars at Cocoa Hyundai. But you have to be careful with the service center. The free oil change deal is nice, but they push way to hard to upsell you on other things that “the computer says your car is due for”. And the amount they charge for labor is astronomical. I experienced and unfortunate incident that I won’t get specific about, but my advice is to find a mechanic you know and trust for items not covered under warranty. The follow up convo via text after the service call was handled pretty unprofessionally in my opinion as well. I think we might try Kia for our next round Less
WOW. WHAT A BUNCH OF RUDE IDIOTS. FIRST ALEX THE SALESPERSON, THEN THE SALES MANAGER JOHN. IF YOU TRY TO NEGOTIATE WITH THESE PEOPLE THEY JUST LAUGH AT YOU AND HANG UP. SINCE WHEN DOES ANYONE ACCEPT THE STICKER PRICE?... More
WOW. WHAT A BUNCH OF RUDE IDIOTS. FIRST ALEX THE SALESPERSON, THEN THE SALES MANAGER JOHN. IF YOU TRY TO NEGOTIATE WITH THESE PEOPLE THEY JUST LAUGH AT YOU AND HANG UP. SINCE WHEN DOES ANYONE ACCEPT THE STICKER PRICE? Less
I cannot say enough good things about these folks, it’s the best service center I’ve been to. Mark makes it a first class experience!I’ve been coming here over a year now with both my vehicles and they consistently impress me with their care and professionalism, first class service at a bargain consistent with the Hyundai brand.... More
I cannot say enough good things about these folks, it’s the best service center I’ve been to. Mark makes it a first class experience!I’ve been coming here over a year now with both my vehicles and they consistently impress me with their care and professionalism, first class service at a bargain consistent with the Hyundai brand. Less
Mark.. awesome
These guys are the worst! Scare tactics to charge you tons of money. You can save 90% if you go a humble mechanic.
I am from out of state visiting relatives and needed my car looked at. They accommodated me getting into the dealership in 4 days, on the day I asked, and although I told them I'd be out of town and wouldn't need it for a week, they still had it finished within 2 hours. I had multiple phone calls to update me about pricing, issues, and explaining things I had questions on. I had all around a grea... More
I am from out of state visiting relatives and needed my car looked at. They accommodated me getting into the dealership in 4 days, on the day I asked, and although I told them I'd be out of town and wouldn't need it for a week, they still had it finished within 2 hours. I had multiple phone calls to update me about pricing, issues, and explaining things I had questions on. I had all around a great experience from calling to set up the appointment, to drop off, to updates from Mark. This Hyundai surpasses any of my experiences with my previous dealer In Virginia Beach. Less
Terrible service! Will never use Cocoa Hyundai again. They didn't repair my vehicle correctly and nearly caused an accident
Amazing service from Manny and Dolly! so happy with my purchase of the 2024 Kona! Loved the personal service! Love my vehicle a little more. Thank you all for working with me. I will certainly recommend you all 😊... More
Amazing service from Manny and Dolly! so happy with my purchase of the 2024 Kona! Loved the personal service! Love my vehicle a little more. Thank you all for working with me. I will certainly recommend you all 😊 Less
Great service as always.
I have been searching for a specific jeep for a while now. When I found the 2018 at Cocoa Hyundai I was excited. I dealt directly with the General manager Brian about the service history and organizing pick up as I live 3 hours away. When I picked it up I was rushed through finance only received one bent key and the vehicle was not cleaned like promised. I also found that the driver door lock act... More
I have been searching for a specific jeep for a while now. When I found the 2018 at Cocoa Hyundai I was excited. I dealt directly with the General manager Brian about the service history and organizing pick up as I live 3 hours away. When I picked it up I was rushed through finance only received one bent key and the vehicle was not cleaned like promised. I also found that the driver door lock actuator was not operational and the driver door was not able to be locked due to water damage. This vehicle shows signs of being submerged past the windows This is a big issue and they refuse to fix it. I was told I'm on my own. I went to a reputable local dealer and paid to fix it myself but no help from Brian the gm . Less
After my first visit for service, I felt like I found a place that I could trust. The team members were kind and professional. Manny, my technician explained everything so I would have no surprises. I highly recommend this dealership.... More
After my first visit for service, I felt like I found a place that I could trust. The team members were kind and professional. Manny, my technician explained everything so I would have no surprises. I highly recommend this dealership. Less
My partner bought a used Santa Fe and although everyone was friendly and accommodating during the sales experience after the sale was a different story. When he picked up the car the next day there was only one key fob. When they took his trade they wanted to make sure that he had two fobs. Otherwise they would have to knock a couple of hundred dollars off his trade. Fair enough. When ... More
My partner bought a used Santa Fe and although everyone was friendly and accommodating during the sales experience after the sale was a different story. When he picked up the car the next day there was only one key fob. When they took his trade they wanted to make sure that he had two fobs. Otherwise they would have to knock a couple of hundred dollars off his trade. Fair enough. When we insisted that they provide us with two fobs the salesman, Dan, said that's all they received when the car was traded. Not our problem. They had the car on their lot for several months before he purchased it and had plenty of time to order a new fob for the car and provide two fobs to the new buyer. We went two weeks and never heard back from them. Called Dan and he said he would have to pay for it out of his own pocket. Too bad Dan, not our problem. After several phone calls and text messages Dan finally ordered the fob. That took another two weeks to arrive. We would have to come to the dealership to get it programmed. I called to schedule an appointment and was tossed to 3 different areas and finally spoke with Brian who said come in we'll get it taken care of. 20 miles to the dealership and Brian says, oh, I had a key cut for your husband the other day. Sorry Brian, he's not even in the country! He gave me Dan's number and said call him, he's at Coastal Hyundai now. I call Dan and now have to drive another 15 miles to get the fob and have it programmed. Furious at this point. I get there and see Dan and he's still whining about it having to come out of his pocket. Too bad. Very poor customer service after their sale. If you buy from this dealer MAKE SURE you get EVERYTHING YOU ARE OWED ! Now Dan comes back as im sitting here writing this review and wants me to take the car to another location because the guy who programs these fobs is in another location. Are you kidding me?!?!?!?!?! Take it yourself Dan! Why would you tell me to drive another 15 miles out of my way and the guy who programs it isn't here?!?!?!??! Less
did all the negotiating via email and text. staff easy to work with and followed up on anything we needed. overall a positive experience
Awesome as always great staff 👍 great service will recommend to everyone 👍
Stay away from this place. Don't believe a word they tell you. Sold me a used vehicle with " no problems", turned out it had been wrecked but they never said anything. Got rid of the vehicle after a number of problems presented themselves. I sold this vehicle more than 5 years ago, yet every year cocoa Hyundai contacts me asking to buy the vehicle off me. I have tried multiple times to get ... More
Stay away from this place. Don't believe a word they tell you. Sold me a used vehicle with " no problems", turned out it had been wrecked but they never said anything. Got rid of the vehicle after a number of problems presented themselves. I sold this vehicle more than 5 years ago, yet every year cocoa Hyundai contacts me asking to buy the vehicle off me. I have tried multiple times to get them to stop contacting me as I no longer have the vehicle. THEY DON'T LISTEN or are too stupid to understand. Less
Very pleasant experience and they made us feel at home. Thank you to Alex in sales for answering all our questions and going over all the functions of our new vehicle. Will definitely return in the future.... More
Very pleasant experience and they made us feel at home. Thank you to Alex in sales for answering all our questions and going over all the functions of our new vehicle. Will definitely return in the future. Less
Their maintenance ( & repair) is always there when needed. They never try to up sell something. Never try to add on. They simply do the work I need or ask for.Their staff demonstrates true excellence in customer service. Going that extra mile when they don’t have to.Thank you Cocoa Hyundai!!... More
Their maintenance ( & repair) is always there when needed. They never try to up sell something. Never try to add on. They simply do the work I need or ask for.Their staff demonstrates true excellence in customer service. Going that extra mile when they don’t have to.Thank you Cocoa Hyundai!! Less
Stopped in to look at Palisade and were between that and a Sienna. Tyler helped us out, was super knowledgeable and helpful, showed us the car, gave us some very fair upfront numbers. In the end we went with Sienna cYss we just felt had a bit more room, but the tech in Palisade is hard to deny. Definitely would stop here for any Hyundai needs.... More
Stopped in to look at Palisade and were between that and a Sienna. Tyler helped us out, was super knowledgeable and helpful, showed us the car, gave us some very fair upfront numbers. In the end we went with Sienna cYss we just felt had a bit more room, but the tech in Palisade is hard to deny. Definitely would stop here for any Hyundai needs. Less
I broke down 180 miles from my home. I had my 65lb pitbull with me. I was trying to go to nc In a Hyundai with 54500 miles. I was meeting my friend at the next exit, which are very spread out up there. My gps told me get off here, but, I knew, get off the next exit. Well, when I tried to accelerate and move over, the car choked!! It hesitated and and suddenly the engine light started flashin... More
I broke down 180 miles from my home. I had my 65lb pitbull with me. I was trying to go to nc In a Hyundai with 54500 miles. I was meeting my friend at the next exit, which are very spread out up there. My gps told me get off here, but, I knew, get off the next exit. Well, when I tried to accelerate and move over, the car choked!! It hesitated and and suddenly the engine light started flashing. I agreed, time to leave. I wasn’t over heating, the car seemed fine, as long as I didn’t accelerate. At idle the car sounded fine. I followed my lunch companion to Hyundai. 20 miles. As long as I didn’t accelerate all was good. I was believing it was a sensor, or clogged injector. Got a hotel room. The next day, I was informed my engine is done. 2 weeks for repairs!! I was heading for NC to be with my 90 year old father!! I was willing to do whatever to be there I almost traded my car in for a car I wouldn’t like. I called the sales manager, and a salesperson. I’m so glad I did not!! I had a deal, so glad I thought this over. I have a warranty, the car is very nice, tires are a 100% The seat’s definitely not as comfy, no navigation, I tried too many times to link my phone, I was traveling with my dog. I could not leave the car running with air, go to the bathroom, and know my dog and running car were safe. I had to roll down the windows. I drove down the highway and the only way I could see my speed was to distract myself. Focus on the speedometer. Made me so glad I said no, I would luv an suv, but, every car I asked for cocoa, told me was unavailable They are linked to coastal. I believe, they saw a woman in distress, they thought , they had a lay down. Guess what, not!’ Service was to this point very acceptable. I have their brand new car. I believe they will be ok. I just want to get my baby home, and guess what, I wouldn’t trade her in!! Not with this sales crew. Nothing against anyone, but, the fact every car I wanted was unavailable, the car you decided to run was thousands more than I was looking for. Thank you!!!! Thank you for your time. Not happening. , Thank you, I’ve re thought this decccion Thank you Mark, for please get my car home!! Service, has been great!! I will take her to my dealership that ALWAYS looks out for me!! Less
Just purchased a 2024 Palisade. I had a great experience shopping for my vehicle at Cocoa Hyundai. My salesperson was Manny, who went above and beyond to make my purchase a smooth process and made me feel like a valued customer.... More
Just purchased a 2024 Palisade. I had a great experience shopping for my vehicle at Cocoa Hyundai. My salesperson was Manny, who went above and beyond to make my purchase a smooth process and made me feel like a valued customer. Less
Always the nicest folks in Cocoa Service Dept, Morgan is a great rep to deal with!!
We ended up with a minivan at Kia (sliding doors won us over) but I wanted to write a review about our salesman, Jason. He was REALLY nice and down to earth. He answered questions our kids asked and even used their names which many people don't take a point to learn. He also knew a lot of features on the vehicle that I didn't so it was nice to learn a few things on the test drive. I really wanted... More
We ended up with a minivan at Kia (sliding doors won us over) but I wanted to write a review about our salesman, Jason. He was REALLY nice and down to earth. He answered questions our kids asked and even used their names which many people don't take a point to learn. He also knew a lot of features on the vehicle that I didn't so it was nice to learn a few things on the test drive. I really wanted to purchase from him, but a van made more sense for us and they don't sell them. But next car I'll be sure to stop in and see JASON!!! (edit- I meant Jason, not Justin! lol) Less
Walked around outside for 10 mins someone came by and said they were busy with someone else but they would send someone else out to help us after another few minutes we decide to walk up to the building where we could see staff watching us they then quickly locked the doors as we walked up 👌 I guess we will buy our vehicle somewhere else thanks 😊... More
Walked around outside for 10 mins someone came by and said they were busy with someone else but they would send someone else out to help us after another few minutes we decide to walk up to the building where we could see staff watching us they then quickly locked the doors as we walked up 👌 I guess we will buy our vehicle somewhere else thanks 😊 Less
Cocoa Hyundai has great staff good people good hospitality good sales people good service writers everybody’s very helpful great place to go to get your car worked on😎👍🏼🤘🏽🔧⚙️🛠️... More
Cocoa Hyundai has great staff good people good hospitality good sales people good service writers everybody’s very helpful great place to go to get your car worked on😎👍🏼🤘🏽🔧⚙️🛠️ Less
Well you’ll be treated like royalty until you sign on the line & purchase. Real shame thought they were nice people. They said if you have questions come by, call or text. We got no replies on How To? Then reluctant response when went to the second sales person we worked with. They misrepresented that iPhone works on digital key for Sonata. Call to customer satisfaction rep got no reply. So if y... More
Well you’ll be treated like royalty until you sign on the line & purchase. Real shame thought they were nice people. They said if you have questions come by, call or text. We got no replies on How To? Then reluctant response when went to the second sales person we worked with. They misrepresented that iPhone works on digital key for Sonata. Call to customer satisfaction rep got no reply. So if you’re looking for a slam bam by all means go there. We love the car. Less
My Ford Ranger a/c compressor exploded internally which contaminated the entire system. The service manager Kevin S. went far above expectations explaining how the service technician went above and beyond cleaning and flushing out the entire a/c system to remove all the metal particles from the exploded compressor. My truck was ready the next day and is now keeping me calm and cool. Plus, the gir... More
My Ford Ranger a/c compressor exploded internally which contaminated the entire system. The service manager Kevin S. went far above expectations explaining how the service technician went above and beyond cleaning and flushing out the entire a/c system to remove all the metal particles from the exploded compressor. My truck was ready the next day and is now keeping me calm and cool. Plus, the girls were so friendly and helpful when checking out at the cashier. Plus, they provide great Latte, Capacino and snacks in the service waiting area. Many thanks to Cocoa Hyundai for the outstanding service. Less
The Salesman Kevin and Finance guy Gerry were great. I was in and out in 3 hours. This is my second car leasing from First Coastal 3 years ago and now Cocoa and I'd give them a 5 star!!... More
The Salesman Kevin and Finance guy Gerry were great. I was in and out in 3 hours. This is my second car leasing from First Coastal 3 years ago and now Cocoa and I'd give them a 5 star!! Less
Cocoa Hyundai is the best dealership for service. They are experts.
I had an absolutely wonderful experience shopping for my new lease vehicle at Cocoa Hyundai . Our salesmen Jason and Patrick went above and beyond in providing extraordinary customer service to my son and myself . We enjoyed our time spent with Kevin also who greeted us upon arrival and made sure we were comfortable until Jason and Patrick were free . The finance team and all the staff we interac... More
I had an absolutely wonderful experience shopping for my new lease vehicle at Cocoa Hyundai . Our salesmen Jason and Patrick went above and beyond in providing extraordinary customer service to my son and myself . We enjoyed our time spent with Kevin also who greeted us upon arrival and made sure we were comfortable until Jason and Patrick were free . The finance team and all the staff we interacted with were incredibly professional and kind ! I have been a loyal Cocoa Hyundai customer for 20 years and will remain so . I am so grateful for another wonderful experience as a customer at Cocoa Hyundai. Less
My DREAM TEAM!! From the welcome team outside to the reception inside then the best service advisor anyone can have CAM, then on to the sales Manny, then on to the finance team (forgive me I forgot their names🤫) . Awesome! I drive an extra 30 minutes because Melbourne Coastal is horrible. Thank you COCOA HYUNDAI DREAM TEAM!!!!... More
My DREAM TEAM!! From the welcome team outside to the reception inside then the best service advisor anyone can have CAM, then on to the sales Manny, then on to the finance team (forgive me I forgot their names🤫) . Awesome! I drive an extra 30 minutes because Melbourne Coastal is horrible. Thank you COCOA HYUNDAI DREAM TEAM!!!! Less
They really grab you for all your money. I just leased ioniq 5 2023. They insisted I could only get 5000 rebate instead of 7500 that is advertised everywhere including consumer reports. I checked with a different dealer nearby and they also said it's 7500 rebate on new lease for 2023 ioniq 5. Do not believe what they say. First they tell me it will take months for the color I want for the car ... More
They really grab you for all your money. I just leased ioniq 5 2023. They insisted I could only get 5000 rebate instead of 7500 that is advertised everywhere including consumer reports. I checked with a different dealer nearby and they also said it's 7500 rebate on new lease for 2023 ioniq 5. Do not believe what they say. First they tell me it will take months for the color I want for the car and once I say to return my 1k deposit then suddenly they found the car in the color I asked. CAUTION! CAUTION! CAUTION! You will get taken in one way or another. Do not believe what they say. I wish I had read these reviews before I went there.****************************************************************I appreciate the owner replying to this review but there is no action to make it right. Even the TV advertisement says $7500 rebate on EV leased vehicles. You must make this right especially when I am making $1100 per month on the lease payments.I have to say that the service department is great. Victor and Manny reached out me and were very professional. Excellent service. I definitely would bring my car here for service for a long time. Less
Great first time experience well more like excellent thanks
Great service..greeter, cahiers and shout out to Morgan our service advisor..10!!!! THANK YOU for handling my mother service needs. ❤️ We are part of the Hyundai fam for many many years. .best service ever received is at Cocoa Hyundai! Ty ❤️ 😊... More
Great service..greeter, cahiers and shout out to Morgan our service advisor..10!!!! THANK YOU for handling my mother service needs. ❤️ We are part of the Hyundai fam for many many years. .best service ever received is at Cocoa Hyundai! Ty ❤️ 😊 Less
Zero stars. If you are a woman DO NOT come to this business with out a man or you will be taken advantage of in services you don’t need and a service member named mark is the worst at doing it. The manager is on his side. No thank you I’ll take my business elsewhere. I have taken my car to get the seat and steering wheel re done and they shorted the horn. Then I take it in for wireless charger no... More
Zero stars. If you are a woman DO NOT come to this business with out a man or you will be taken advantage of in services you don’t need and a service member named mark is the worst at doing it. The manager is on his side. No thank you I’ll take my business elsewhere. I have taken my car to get the seat and steering wheel re done and they shorted the horn. Then I take it in for wireless charger not working (but it was working fine before the horn was fryed they blamed it on the update but the maps are not updated so what is going on. Also is funny how they send you a survey to fill out and also send you a copy and what would be the best answer to put down. Less
dropped car off for service had several fault lights on dashboard service dept. did recall work but did not fix original complaint. lost day of work and asked to bring car back at 2:30 pm , cannot believe service technician did not see a problem. very large dashboard and prominent fault lights... More
dropped car off for service had several fault lights on dashboard service dept. did recall work but did not fix original complaint. lost day of work and asked to bring car back at 2:30 pm , cannot believe service technician did not see a problem. very large dashboard and prominent fault lights Less
Great service department we were from out of town. Our cruise control switch broke on our car . We drove up they took care of us with hardly any waiting . The folks there treated us like we were Famley. They rated for the number one service department in south it shows. . Thanks Cocoa Hyundai for your help . Mark / Karen... More
Great service department we were from out of town. Our cruise control switch broke on our car . We drove up they took care of us with hardly any waiting . The folks there treated us like we were Famley. They rated for the number one service department in south it shows. . Thanks Cocoa Hyundai for your help . Mark / Karen Less
Brent was our awesome salesman. Heard what I needed and worked it out with Monique in finance (who was also awesome) to get me in a safe, reliable & affordable vehicle. Great experience.... More
Brent was our awesome salesman. Heard what I needed and worked it out with Monique in finance (who was also awesome) to get me in a safe, reliable & affordable vehicle. Great experience. Less
Patrick was a wonderful salesman. No pressure. But follow up with problems was lacking.
This dealership is wonderful..They go above the beyond great service. They also have the best coffee station in town for their customers.!!!
Lazy and unprofessional employees at the service center.
I took "my girl" in for service. She was past due for an oil change and I asked when I dropped the vehicle off if they could rotate and balance the tires. They told me they would make that happen. My vehicle was ready a couple hours earier than expected and they had washed it. This really was a pleasent surprise as I didn't know they would do that. I was in a ACL knee brace at the time and ... More
I took "my girl" in for service. She was past due for an oil change and I asked when I dropped the vehicle off if they could rotate and balance the tires. They told me they would make that happen. My vehicle was ready a couple hours earier than expected and they had washed it. This really was a pleasent surprise as I didn't know they would do that. I was in a ACL knee brace at the time and I didn't know when I could get that done. The service manager was very polite and kept me informed of the progress of my service. When I went back to the dealership to get my vehicle it was pulled up under the over hang and closer to the door so I didn't have far to walk. It's the the little things.. Less
Everywhere I read it said that you get $7500 rebate if you lease an electric car. I leased an ioniq 5 last month and they insisted its only $5000 rebate. Recently, I checked with other Hyundai dealers and they said it was $7500. I leased it at the time anyway with the $5000 rebate. Now I am trying to communicate with my 2 sales people and they will not reply or return my calls. They should ... More
Everywhere I read it said that you get $7500 rebate if you lease an electric car. I leased an ioniq 5 last month and they insisted its only $5000 rebate. Recently, I checked with other Hyundai dealers and they said it was $7500. I leased it at the time anyway with the $5000 rebate. Now I am trying to communicate with my 2 sales people and they will not reply or return my calls. They should right this wrong in some manner. My lease is almost $1100 per month. Less
Body shop was prompt and super helpful!
Always a wonderful experience working with the Cocoa Hyundai staff. Burt, Chuck, and Brian made sure all my questions were answered and helped me find the best vehicle for my budget and my needs. The finance department helped to find me a lower interest rate. Love my new car and having America's best warranty. I look forward to seeing everyone again when I come in for my complementary maintenance... More
Always a wonderful experience working with the Cocoa Hyundai staff. Burt, Chuck, and Brian made sure all my questions were answered and helped me find the best vehicle for my budget and my needs. The finance department helped to find me a lower interest rate. Love my new car and having America's best warranty. I look forward to seeing everyone again when I come in for my complementary maintenance! Less
They are awesome bought my car from coastal was totally ripped off have taken my car to Cocoa Hyundai ever since I bought it they are great and they are honest.... More
They are awesome bought my car from coastal was totally ripped off have taken my car to Cocoa Hyundai ever since I bought it they are great and they are honest. Less
Fancesco, the sales pro and John, the sales manager, made all the difference in getting to a great deal on a Kona. Love my Kona !
Called to see if they had a small part for my Elantra, the employee who helped me was very friendly and efficient.Drove over to get it, all the employees were helpful and nice. My Hyundai is nearly 10 years old and has been a great car! I will probably buy another one :)... More
Called to see if they had a small part for my Elantra, the employee who helped me was very friendly and efficient.Drove over to get it, all the employees were helpful and nice. My Hyundai is nearly 10 years old and has been a great car! I will probably buy another one :) Less
Best service in town.
I went in for a service to get my tire plugged from a nail. They said my tire was not pluggeable because it had 2 nails which was not true. They then tried to offer me to buy one tire at about $400. I said no so they put the Spare tire on my truck. I can almost guarantee that this tire was not inspected I was driving down the highway and it popped. It had huge bubbles on the inner wall of the... More
I went in for a service to get my tire plugged from a nail. They said my tire was not pluggeable because it had 2 nails which was not true. They then tried to offer me to buy one tire at about $400. I said no so they put the Spare tire on my truck. I can almost guarantee that this tire was not inspected I was driving down the highway and it popped. It had huge bubbles on the inner wall of the tire I cannot believe that they would put this on somebody's vehicle such negligence on the mechanics part and the whole service department. DO NOT BUY FROM HERE THEY DONT CARE ABOUT YOU ONLY THE MONEY! Less
Just bought a Tucson from Cocoa Hyundai, Ian was my salesman, it was a great experience, and much easier than I expected, great car , and great dealership, thank you.Lance Schneider... More
Just bought a Tucson from Cocoa Hyundai, Ian was my salesman, it was a great experience, and much easier than I expected, great car , and great dealership, thank you.Lance Schneider Less
Great fast service! I love in avalon park & would rather drive to this hyundai dealership over the one off of 1792. Way friendlier service!!!!
Very good experience. Tony Bradden great salesman, not pushy. and very knowledgeable on Hyundai's.
First-time new car buyer at Cocoa and was very impressed with the facility & staff.
They were great to deal with. Of all the dozen dealerships I called they were the most reasonable easy to work with. I ended up not buying the vehicle but that was due to availability. Worth driving to if you don't love nearby.... More
They were great to deal with. Of all the dozen dealerships I called they were the most reasonable easy to work with. I ended up not buying the vehicle but that was due to availability. Worth driving to if you don't love nearby. Less
The staff including Morgan are absolutely amazing 👏! Friendly, professional and welcoming. Morgan was super helpful in getting my car serviced ASAP as I needed my car for work.... More
The staff including Morgan are absolutely amazing 👏! Friendly, professional and welcoming. Morgan was super helpful in getting my car serviced ASAP as I needed my car for work. Less
The best Hyundai service in brevard county! My advisor is amazing. I tried Coastal in Melbourne and they did not compare. Keep it up Cocoa Hyundai!
Perfect service from Raul Martinez. He was extremely kind and patient. He helped me with all my service needs. Definitely recommend coming here for service.... More
Perfect service from Raul Martinez. He was extremely kind and patient. He helped me with all my service needs. Definitely recommend coming here for service. Less
First oil change on 2023 Hyundai Tuscon 2/24/2023 leaking oil after oil change brought back in 2/28/2023 was told o ring seal not seated properly. Replaced oil filter and cleaned up spilled oil on bottom of car. Today checked the dipstick and oil level is above the full mark by about a quarter inch. Checked underneath car and sure enough oil leaking from same area as before. So have to take in a... More
First oil change on 2023 Hyundai Tuscon 2/24/2023 leaking oil after oil change brought back in 2/28/2023 was told o ring seal not seated properly. Replaced oil filter and cleaned up spilled oil on bottom of car. Today checked the dipstick and oil level is above the full mark by about a quarter inch. Checked underneath car and sure enough oil leaking from same area as before. So have to take in a 3rd time to get issue resolved. Had same issues with my sonata after oil changes there. This is utterly frustrating and not a good look on the service department. Either they're not trained properly or in a rush.. idk Is a brand new car on its first oil change and I have to bring back a 3rd time to get it done right, if that's even possible. Ready to trade in for a Toyota or Honda but who's to say their technicians are any better, sure can't be worse. The car itself has been problem free until the service department got their oily hands on it. Less
The staff is the best! Go see Kortney! She’s provide great service for your vehicle!
Courteous staff. Timely service.
This is the most outstanding team!! We have been customers for several years and will continue for many to come. Special thank you to Tony and Brian on our most recent purchase of our Santa Fe AND Kona!!... More
This is the most outstanding team!! We have been customers for several years and will continue for many to come. Special thank you to Tony and Brian on our most recent purchase of our Santa Fe AND Kona!! Less
Beware of the service department over selling. Even with the service plan they wanted to charge me $300. Unfortunately you can't trust everyone to be up front. The experience before this one was great but not consistent.... More
Beware of the service department over selling. Even with the service plan they wanted to charge me $300. Unfortunately you can't trust everyone to be up front. The experience before this one was great but not consistent. Less
Service center does a great job getting me in and out, good maintenance guidance and nice waiting area
Always a pleasure when having service provided on my Santa Fe, Morgan os a ray of sunshineshe takes very good care of me and always advise what is needed. Even though I reside in Melbourne, I love the drive and the service I receive each visit. Keep on doing what you are doing.... More
Always a pleasure when having service provided on my Santa Fe, Morgan os a ray of sunshineshe takes very good care of me and always advise what is needed. Even though I reside in Melbourne, I love the drive and the service I receive each visit. Keep on doing what you are doing. Less
Smaller that I'm used to, but I was very impressed. Everyone - and I mean EVERYONE there is genuinely nice, and accommodating, especially the ladies at the reception desk. My service rep took the time to go over my service detail and recommendations, answering my questions. My experience with another local Hyundai service was nowhere near as pleasant as this one. I highly recommend.... More
Smaller that I'm used to, but I was very impressed. Everyone - and I mean EVERYONE there is genuinely nice, and accommodating, especially the ladies at the reception desk. My service rep took the time to go over my service detail and recommendations, answering my questions. My experience with another local Hyundai service was nowhere near as pleasant as this one. I highly recommend. Less
Took my six year old Elantra to Cocoa Hyundai service department for the first time. I called ahead instead of just showing up. Anna was super friendly and got my repair work scheduled. I showed up 20min early for my appointment and she cut her lunch break short to get my repair paperwork started! Raul from the service department came and spoke with me three times and kept me fully updated du... More
Took my six year old Elantra to Cocoa Hyundai service department for the first time. I called ahead instead of just showing up. Anna was super friendly and got my repair work scheduled. I showed up 20min early for my appointment and she cut her lunch break short to get my repair paperwork started! Raul from the service department came and spoke with me three times and kept me fully updated during my visit. The customer lounge area was nice and clean, had comfortable padded chairs and even a super comfy leather couch. There are high tables with charging ports for cell phones if you don't want to sit and watch TV. They have an assortment of complimentary snacks plus a fun custom one brew coffee machine. I was in and out in less than two hours and all of my mechanical issues are now resolved. I recommend Cocoa Hyundai to you, my experience was top notch! Less
If you want an experience so bad that you are without your vehicle for weeks to months, come talk to Cocoa Hyundai's service department. Chrome need replaced? They'll put it on crooked and make you wait 2 weeks for the privilege. Engine air filters for your twin turbo need swapped? Courtney Kirk will tell you all about the one filter your car needs (despite it having two). Uncomfortable with poli... More
If you want an experience so bad that you are without your vehicle for weeks to months, come talk to Cocoa Hyundai's service department. Chrome need replaced? They'll put it on crooked and make you wait 2 weeks for the privilege. Engine air filters for your twin turbo need swapped? Courtney Kirk will tell you all about the one filter your car needs (despite it having two). Uncomfortable with politics? No worries, your service advisor Mark will have plenty of signage up for their favorite politicians. Are your tires perfectly balanced? Come on down to Cocoa Hyundai and have them make the balance so bad trim vibrates off your windshield - then ask you to pay again to fix it two days later! Safety issue where your car randomly slams on the brakes? No worries, they'll blame you for having your e-pass transponder in the wrong place, despite the fault being a hardware defect of the car (verified by another dealership)! Scratched and dented while your car is waiting for weeks on their lot? No worries, they'll refuse to show you any intake photos and refuse to take responsibility.As a final indication of *excellent* service for a luxury brand, they'll refuse to warranty or service your vehicle should you attempt to hold them accountable to their own corporate offices.As of writing this review, my safety hazard of a car is sitting at their sister dealer's parking lot waiting to be towed away because the management for both locations refuse to be communicative, accountable, or informed. Less
This dealership and service department especially the service manager is a complete joke and horrible customer service. I wouldn’t trust them with my bicycle let alone a 60k car. So sad we have business like this in our town treating the local people the way they did my wife and I. All I can say is double check your car before you leave and your bill.... More
This dealership and service department especially the service manager is a complete joke and horrible customer service. I wouldn’t trust them with my bicycle let alone a 60k car. So sad we have business like this in our town treating the local people the way they did my wife and I. All I can say is double check your car before you leave and your bill. Less
Cocoa Hyundai has a great service department.
Appreciate the service. Honest and trust worthy! Mark is great! I appreciate him!
Went to look at a car and was treated great until i chose another vehicle. It was nothing but crickets and dust at that point. Theyre looking to make a sale now t build a relationship.... More
Went to look at a car and was treated great until i chose another vehicle. It was nothing but crickets and dust at that point. Theyre looking to make a sale now t build a relationship. Less
Wanted a Hyundai Palisade Calligraphy edition from another lot and they were able to get it for us.
Most crooked car dealer I have seen in decades. Reminiscent of pre-internet when consumers were in the dark. I am in a state of shock. Can't even honor the deals they made 2 weeks ago, which were not stellar to begin with. A lot of staff turnover too. I am trying to buy my 5th Hyundai in 3 years. The other 4 were from an honest dealer. I'll go back to them.... More
Most crooked car dealer I have seen in decades. Reminiscent of pre-internet when consumers were in the dark. I am in a state of shock. Can't even honor the deals they made 2 weeks ago, which were not stellar to begin with. A lot of staff turnover too. I am trying to buy my 5th Hyundai in 3 years. The other 4 were from an honest dealer. I'll go back to them. Less
This was my first encounter with Coastal Hyundai in Cocoa. The service along with all their employees was exceptional. Andrew Brooke and Mary Ann in the service/parts Dept. went above and beyond to accommodate. After dropping my 2015 Sonata to be repaired, Joe (a driver) provided me with the transportation home, “Thank You”. Upon completion of the repairs which was within two days, I received ... More
This was my first encounter with Coastal Hyundai in Cocoa. The service along with all their employees was exceptional. Andrew Brooke and Mary Ann in the service/parts Dept. went above and beyond to accommodate. After dropping my 2015 Sonata to be repaired, Joe (a driver) provided me with the transportation home, “Thank You”. Upon completion of the repairs which was within two days, I received a call that my car was being washed and would be ready for pick-up. Needless to say Coastal Hyundai provided me the transportation. Thank You “Coastal Hyundai” of Cocoa for the exceptional and courteous service. Wishing you all a Happy, Healthy, Peaceful and Safe New Year. Rosemary Lepper Less
I have had a few encounters with this dealership both in sales and service. I have been very favorably impressed with the exceptional service I received from all the employees I encountered. I was so impressed I have bought 2 Sonatas, a 2020 and a 2023 from them. In my opinion one cannot go wrong with Cocoa Hyundai.... More
I have had a few encounters with this dealership both in sales and service. I have been very favorably impressed with the exceptional service I received from all the employees I encountered. I was so impressed I have bought 2 Sonatas, a 2020 and a 2023 from them. In my opinion one cannot go wrong with Cocoa Hyundai. Less
Do not recommend. Dealership is terrible with communication. They cut off communication when you won't pay their price or try to make a counter offer. Will not go back and glad I chose to go elsewhere.... More
Do not recommend. Dealership is terrible with communication. They cut off communication when you won't pay their price or try to make a counter offer. Will not go back and glad I chose to go elsewhere. Less
My appointment was at 11am 🕚 and I am still waiting for a basic oil change 2 hours later and there is no one here ehh
I bought a used vehicle, it was not Hyundai. Was talked into extended protection for the vehicle..I haven't had the vehicle onlly6 mo....was told to take it down the street... Hyundai can't help me...and down the street doesn't except Hyundai extended protection plan..... More
I bought a used vehicle, it was not Hyundai. Was talked into extended protection for the vehicle..I haven't had the vehicle onlly6 mo....was told to take it down the street... Hyundai can't help me...and down the street doesn't except Hyundai extended protection plan.. Less
Outright availability and price misrepresentation
We bought our 2023 Hyundai palisade calligraphy from this dealer. All employees did their excellent work performance to make us easy and happy buying new vehicle experience. Special thanks to our sales man Stephen Osteen.... More
We bought our 2023 Hyundai palisade calligraphy from this dealer. All employees did their excellent work performance to make us easy and happy buying new vehicle experience. Special thanks to our sales man Stephen Osteen. Less
Dealership hid information and vehicle's fault to sell off their vehicle to me. I signed the contract and they delivered it to my house. I found out next day that my brand new vehicle have a brake issue. Have not received any apology yet even their management includes manager was aware of it but kept ignored. Ask Mr. Brian(Funance) for details.... More
Dealership hid information and vehicle's fault to sell off their vehicle to me. I signed the contract and they delivered it to my house. I found out next day that my brand new vehicle have a brake issue. Have not received any apology yet even their management includes manager was aware of it but kept ignored. Ask Mr. Brian(Funance) for details. Less
Excellent service! Ask for Tony!!!
Visiting Cocoa Hyundai, to look at Charger, hoping to make a deal let’s see what happens.
Great customer service
This place is out of this world so delicious!
Service here is great!! Very nice shop.
Great experience service department and sales staff are absolutely amazing!! Cocoa Hyundai is the place you need to come shop at!!
Friendly sales staff the mechanics are on top of their game. Service consultants that were outside are extremely nice and well knowledgeable when I had an appointment for my oil change.(Edwin & Ian & Joe)... More
Friendly sales staff the mechanics are on top of their game. Service consultants that were outside are extremely nice and well knowledgeable when I had an appointment for my oil change.(Edwin & Ian & Joe) Less
Great service!!!
Brett Cadieu really went out of his way to make sure that I found the best vehicle for me.
Today on our visit to have my car serviced COURTNEY KIRK 12402 was our service tech. We did not feel welcome in your establishment. When our car was done we went in to pay and she told me she was not ready we waited another 30 minutes outside and she never came out to let us Know she was ready, we went in to pay after waiting an she sent me to another tech to pay which she could have done the fir... More
Today on our visit to have my car serviced COURTNEY KIRK 12402 was our service tech. We did not feel welcome in your establishment. When our car was done we went in to pay and she told me she was not ready we waited another 30 minutes outside and she never came out to let us Know she was ready, we went in to pay after waiting an she sent me to another tech to pay which she could have done the first time. I felt hurt because we waited all that time for her and she didn't say sorry or anything, I don't know if she was having a bad day or not but I did not feel welcome. So this is the worse customer service I ever experienced. Less
After they sell, they cannot commit to anything they promise before purchase, it was like pulling teeth to get our end of the deal...never again will I buy from here. At least the sales manager(s) got things moving along...but the absolutely made it near impossible to have clear communication arranging the issues addressed after purchasing my car there. I'll spare the names but i wish it was more... More
After they sell, they cannot commit to anything they promise before purchase, it was like pulling teeth to get our end of the deal...never again will I buy from here. At least the sales manager(s) got things moving along...but the absolutely made it near impossible to have clear communication arranging the issues addressed after purchasing my car there. I'll spare the names but i wish it was more positive. Less
Great service for regular maintenance on my Elantra.
I want to thank Mark again for going the extra mile with me ,I may live in port orange but my new Hyundai service center is in Cocoa Beach .I heard Mark's a pretty good sheetrock taper lol also... More
I want to thank Mark again for going the extra mile with me ,I may live in port orange but my new Hyundai service center is in Cocoa Beach .I heard Mark's a pretty good sheetrock taper lol also Less
Beware...... I go there with cash down straight out the door hoping to get a reliable car I walk out with a vehicle that has been towed to there shop longer then I had the vehicle I was told by my sells guy I could keep this car until they find something that is more suitable for me just to find out it was all a lie I will not recommend for anyone to go to honda in cocoa because they are all abou... More
Beware...... I go there with cash down straight out the door hoping to get a reliable car I walk out with a vehicle that has been towed to there shop longer then I had the vehicle I was told by my sells guy I could keep this car until they find something that is more suitable for me just to find out it was all a lie I will not recommend for anyone to go to honda in cocoa because they are all about stealing your money at least toyota didnt rob me ill be back toyota just wait Less
Bert was the greatest sales guy! Helped me find a great SUV. I would definitely recommend going to see Bert !
I had a very pleasurable buying experience with Cocoa Hyundai and my sales associate Brett
I love my Hyundai Sonata, and service people here were awesome!
I just recently purchased a 2022 Kona with Danielle and the Cocoa Hyundai team. I cannot thank the entire team enough for helping me throughout the entire experience and for making sure I have a safe, reliable new car as I continue my graduate school journey. I've never bought a new car before and Danielle ensured that I was educated and confident in all the decisions I was making. Thank you Dani... More
I just recently purchased a 2022 Kona with Danielle and the Cocoa Hyundai team. I cannot thank the entire team enough for helping me throughout the entire experience and for making sure I have a safe, reliable new car as I continue my graduate school journey. I've never bought a new car before and Danielle ensured that I was educated and confident in all the decisions I was making. Thank you Danielle and the entire team for making my experience great!! I highly recommend Danielle for anything you may need! Less
Excellent customer service and friendly staff!
Please do NOT waste your money at the service department at this establishment. I dropped my car off for a battery replacement because the battery voltage was low on my battery causing my battery to die. (Which if you go to any auto parts store they can test your battery for free)The only reason I brought my car back this time was because my battery was still under warranty!!!! Let me also add th... More
Please do NOT waste your money at the service department at this establishment. I dropped my car off for a battery replacement because the battery voltage was low on my battery causing my battery to die. (Which if you go to any auto parts store they can test your battery for free)The only reason I brought my car back this time was because my battery was still under warranty!!!! Let me also add that last year when they replaced my battery they didn’t put it in properly and i ended up having to bring it back to have the bolts/wires tightened. So obviously bringing my car in this go around was not something I wanted to do, but because my battery was technically under warranty I brought it in. Once they looked at the battery and tested it, which is something you can get done for free at pretty much any auto parts store they determined yet AGAIN the nuts/bolts needed to be tightened!!!! And they determined that the battery didn’t need to be replaced but they CHARGED me $60.00 for diagnosing this!!!! It wasn’t like I was getting an ac diagnosed, that required intensive testing or an engine problem were talking about a battery that they last replaced that needed to be tightened!!! I truly feel like I was scammed, and truthfully feel like I did not deserve to pay $60 for something so easy to fix, when I brought this up to my service advisor Courtney, nothing was done to help “fix” the problem or to find a better solution, I could understand paying half of what they charge for a diagnostic fee, but $60 just did not seem adequate for the services rendered!!!!! I will NOT be back, and I hope this serves as a warning to others!!!! Less
Thank you so much mr Tony he is good man help so much
I shopped for several months, going to different dealerships, test driving various automotive manufacturers. The sticker shock and vehicle availability stopped me from moving forward. I decided to visit this dealership and felt their salesman Burt had my best interest. Walked away with a stunning SUV, at a decent cost. I Highly recommend Cocoa Hyundai.... More
I shopped for several months, going to different dealerships, test driving various automotive manufacturers. The sticker shock and vehicle availability stopped me from moving forward. I decided to visit this dealership and felt their salesman Burt had my best interest. Walked away with a stunning SUV, at a decent cost. I Highly recommend Cocoa Hyundai. Less
Danielle was amazing! She was a pleasure to work with, answered all our questions, and made our crazy requests become a reality! Thanks again, we love our new Sonata!!... More
Danielle was amazing! She was a pleasure to work with, answered all our questions, and made our crazy requests become a reality! Thanks again, we love our new Sonata!! Less
The dealership was fantastic. We were very pressed on times available and they totally worked with us. Bella was our first contact and she was awesome. So sweet 😀 Then we dealt with Kyle and he was just as amazing. We had one issue and Bella and Kyle made sure it would be taken care of. Once we met with Brian Gore in finance he made sure we would get the best financing possible. We did not leave... More
The dealership was fantastic. We were very pressed on times available and they totally worked with us. Bella was our first contact and she was awesome. So sweet 😀 Then we dealt with Kyle and he was just as amazing. We had one issue and Bella and Kyle made sure it would be taken care of. Once we met with Brian Gore in finance he made sure we would get the best financing possible. We did not leave until an hour after the dealership closed and Kyle amd Bella stayed as well. Great customer service🥇Absolutely fantastic people. Once I went back to have my issue fixed I was very well taken care of by Courtney and Morgan in the Service dept. Hands down GREAT EXPERIENCE, GREAT PEOPLE and I Love my New Car!! Thanks to ALL 🏆 Less
The sales person tony Bradden was delightful person to deal with and his manager Brian is a credit to Cocoa Hyundai. A very good experience
🌟🌟🌟🌟🌟 Highly Recommended 🌟🌟🌟🌟🌟 My experience purchasing a car from Cocoa Hyundai was excellent. I worked with Tony Braden through the entire purchase. He was fast to answer all my questions and helped out as much as possible. Tony made the car purchase easy by offering a complete walk-around of the car and putting all the features. The best part – Tony stayed in touch with me the entir... More
🌟🌟🌟🌟🌟 Highly Recommended 🌟🌟🌟🌟🌟 My experience purchasing a car from Cocoa Hyundai was excellent. I worked with Tony Braden through the entire purchase. He was fast to answer all my questions and helped out as much as possible. Tony made the car purchase easy by offering a complete walk-around of the car and putting all the features. The best part – Tony stayed in touch with me the entire time, making the buying experience even more enjoyable. I highly recommend you talk to Tony if you consider buying a new or previously owned automobile. I will be coming back for my following vehicle needs. Less
Wonderful experience! No pressure; no games. They were prompt, fair, and friendly. Would definitely purchase from them again!
Awesome staff! Great communication, super stoked on our new family truck
Everyone was so kind easy to discuss our needs we bought the first car we test drive and are so happy Quality with a great price and yes we are now part of the Hyundai family 😎... More
Everyone was so kind easy to discuss our needs we bought the first car we test drive and are so happy Quality with a great price and yes we are now part of the Hyundai family 😎 Less
Great service! I am very happy with my purchase. The staff were friendly and straight forward with making my car purchase an overall good experience.
I had a wonderful experience and I LOVE my car!
Great experience in purchasing a new vehicle. Moises and Monique were awesome and pleasant to work with. 5 Stars all the way!
Honest service department! I know it’s hard to believe! Kevin the service manager is doing a great job. Mark The service writer is straight forward. I’m Will to drive 30 extra miles for the experience! MWS... More
Honest service department! I know it’s hard to believe! Kevin the service manager is doing a great job. Mark The service writer is straight forward. I’m Will to drive 30 extra miles for the experience! MWS Less
Excellent salesman who took lots of time explaining the car and all its buttons and screens.
Bought a brand new 2022 vehicle from Cocoa Hyundai. Super happy with it. No issues.
Very positive experience, Chuck was informative. There was no pressure and I felt comfortable.
Jarred was fantastic! We were in an accident and lost our vehicle 2000 miles from home. He worked day and night to find a replacement to fit out picky needs. With his hard work we can make it home with a safe and reliable new Hyundai.... More
Jarred was fantastic! We were in an accident and lost our vehicle 2000 miles from home. He worked day and night to find a replacement to fit out picky needs. With his hard work we can make it home with a safe and reliable new Hyundai. Less
If you are in the market for a vehicle Kyle Jackson is your guy. During our search/purchase process Kyle demonstrated his integrity, dedication to customer service and professionalism. Amidst today's challenges in the car sales industry that top notch customer service is greatly appreciated. Many thanks to Kyle, Monique and the rest of the staff that helped us.... More
If you are in the market for a vehicle Kyle Jackson is your guy. During our search/purchase process Kyle demonstrated his integrity, dedication to customer service and professionalism. Amidst today's challenges in the car sales industry that top notch customer service is greatly appreciated. Many thanks to Kyle, Monique and the rest of the staff that helped us. Less
Great staff! Made the entire experience easy. Highly recommend cocoa hyundai
Cocoa Hyundai is hands down the best dealership experience I’ve ever had! My husband and I were on day one of our honeymoon when our 2020 Sonata’s check engine light came on. We were only in Cocoa for one day and worried that it would throw a wrench in our travel plans, however the team at Cocoa Hyundai made our experience so easy! Morgan and Brenda made sure they were able to squeeze my car into... More
Cocoa Hyundai is hands down the best dealership experience I’ve ever had! My husband and I were on day one of our honeymoon when our 2020 Sonata’s check engine light came on. We were only in Cocoa for one day and worried that it would throw a wrench in our travel plans, however the team at Cocoa Hyundai made our experience so easy! Morgan and Brenda made sure they were able to squeeze my car into the service schedule, Mark thoroughly inspected our car to find the issue, and Joe was able to drop us off and pick us up at the Kennedy Space Center so that we didn’t have to miss our visit! They made our entire experience seamless and easy. It’s too bad we live out of state, otherwise they would be our go-to dealership for service. We are so appreciative! Less
I’m from south Florida, I was driving my brand new Hyundai Kona that I got from Rick case Hyundai in Davy Florida. I lost all acceleration in the car. I sat on I95 north for 4.5 hrs. I wad screwed either way, no tow service company wanted to come, and if they did the one guy Hyundai called through my roadside service with them wanted to charge 450 bucks😡. But the good thing about this whole horr... More
I’m from south Florida, I was driving my brand new Hyundai Kona that I got from Rick case Hyundai in Davy Florida. I lost all acceleration in the car. I sat on I95 north for 4.5 hrs. I wad screwed either way, no tow service company wanted to come, and if they did the one guy Hyundai called through my roadside service with them wanted to charge 450 bucks😡. But the good thing about this whole horrible experience that ruined my vacation is that the service department at Hyundai cocoa has been so wonderful, especially Morgan who is in charge of my car. Because I’m down in south Florida I’m calling a lot hopefully not yo much but she as sweet as she can be on the phone, answering all my questions. I which I lived closer I would continue to come there for my maintenance if my car. Thanks again for your help. Less
Excellent experience with theCocoa Dealership! Very helpful, TY!
Update: Just received a follow up call from Barbara in service (she's the best by the way!) Just checking to see if my dealings with Courtney went well over the weekend when I brought my Palisade in for standard service. They were, of course! I love my Cocoa Hyundai family, and even though Josh is no longer with Cocoa Hyundai, I will still be purchasing from them in the future.Josh Snyder was an... More
Update: Just received a follow up call from Barbara in service (she's the best by the way!) Just checking to see if my dealings with Courtney went well over the weekend when I brought my Palisade in for standard service. They were, of course! I love my Cocoa Hyundai family, and even though Josh is no longer with Cocoa Hyundai, I will still be purchasing from them in the future.Josh Snyder was an accommodating, patient sales professional. Very educated on the vehicle we were looking for, and made sure that we got into the exact model we wanted. The purchase of our new car was quick and painless, and I will recommend Josh and Cocoa Hyundai moving forward. Less
The staff was so nice and helpful and helped me find a price in my budget . Huge shout out to Moises for his helpfulness and patience !
Very Happy with my transaction at Cocoa Hyundai. Sales help was friendly and quick!
Easy to deal with, super friendly staff.
I was very satisfied with the service. Kyle was great and made sure we got the best deal as possible. The finance gentleman Brian was a courteous and helpful. Definitely will recommend going to Hyundai.... More
I was very satisfied with the service. Kyle was great and made sure we got the best deal as possible. The finance gentleman Brian was a courteous and helpful. Definitely will recommend going to Hyundai. Less
Everyone there is super friendly Mark Tony & Tim went out of there way for us I would highly recommend people to purchase a car from this dealer ship
Had a great experience. Everyone was knowledgeable and very informative.
Editing my review after having some problems with the vehicle and multiple attempts to contact dealership to no response. Unfortunately they do not stand by the Hyundai Assurance or commitment to customer satisfaction... More
Editing my review after having some problems with the vehicle and multiple attempts to contact dealership to no response. Unfortunately they do not stand by the Hyundai Assurance or commitment to customer satisfaction Less
Sales and staff were awesome. Thank you Cody and Isabella!
Excellent service got out new elantra thanks Chuck
The staff really made the trade in and purchase very simple, fast, and easy McKaylie (sorry for butchering your name lol) was awesome and made the process great. Highly recommend for vehicle purchases!... More
The staff really made the trade in and purchase very simple, fast, and easy McKaylie (sorry for butchering your name lol) was awesome and made the process great. Highly recommend for vehicle purchases! Less
Very professional. Bought new 2022 Kona yesterday. Worked with me to make me happy. Tim, Brian the manager, Kyle, and Brian the finance director we’re all excellent.... More
Very professional. Bought new 2022 Kona yesterday. Worked with me to make me happy. Tim, Brian the manager, Kyle, and Brian the finance director we’re all excellent. Less
They are all awesome ! I got me a nice new ride I am very pleased....
Bad service one day and sales man sti asking questions from yesterday. That he just had to look at the conversation.... Poor sale skills
The process with Burt Johnson was painless and handled well.
I’m not one to write reviews but if I could give them a true star rating it would be a -9.5 out of 10. That’s right, they went negative on the scale. We’ve never received such an awful and disrespectful treatment like the one we received at this place last Saturday. We pulled in and the first thing we saw was the sales personnel sitting on a table outside shooting the breeze or on their phones, a... More
I’m not one to write reviews but if I could give them a true star rating it would be a -9.5 out of 10. That’s right, they went negative on the scale. We’ve never received such an awful and disrespectful treatment like the one we received at this place last Saturday. We pulled in and the first thing we saw was the sales personnel sitting on a table outside shooting the breeze or on their phones, a sight that already made us feel reluctant to go inside. A guy by the name of Tony quickly approached us before we stepped inside and I told him I was looking for Jeanne since I had been in contact with her about test driving a new Elantra N, to which he replied that she wasn’t a salesperson and that he, in fact, was a “real” salesperson. We then went inside the showroom where he started giving me a runaround about getting me to leave in the car the same day, totally disregarding that I had gone to test drive it since I am interested. As most of you know, buying a new vehicle has a significant financial impact and test driving the vehicle to see if it meets or exceeds your expectations can be the deciding factor in moving forward with a deal. After a very short interaction, Tony went to a back office to talk to someone and came out saying that if I wanted to take the car that same day I would be paying $52,000! I tried my hardest not to burst out laughing, since he just came out with a price almost $20,000 over MSRP for a white Hyundai, infamously known for their peeling paint, because “it was the only one”. I’ve never heard about having to buy a car to then test drive it, which just proves he wasn’t interested in my concerns. After obviously not taking that salesperson seriously, he brought out Brian Gore who apparently is the financial director. We sat down and started talking about another manufacturer brand I was considering. Brian said that I’d “have more money to spend on girls and nice restaurants, etc…” in front of my partner. Absolutely inappropriate, disrespectful and immature comments from an absolutely pathetic person to serious potential buyers who are almost in their 30s. He thanked us for our interest and stepped out. Me and my partner couldn’t help but laugh our way out of this place. After reading some reviews, I’m surprised this dealership hasn’t lost their partnership with the Hyundai brand. Don’t waste your time or gas with these people like I did, there are way better dealerships elsewhere in Central Florida. Less
Everyone that I dealt with at the dealership was wonderful. I bought a 2020 Santa Fe in great shape for a great price. I would highly recommend Cocoa Hyundai to anyone looking to buy a new or used vehicle!... More
Everyone that I dealt with at the dealership was wonderful. I bought a 2020 Santa Fe in great shape for a great price. I would highly recommend Cocoa Hyundai to anyone looking to buy a new or used vehicle! Less
Body shop did a wonderful job on my 2020 Santa Fe after being rear ended. Car feels and drives as when new.
What a friendly, fun group of people to work with. Made my car buying experience easy. I love my new Hyundai Kona Limited. Thank you Tony and everyone who helped us at Cocoa Hyundai.... More
What a friendly, fun group of people to work with. Made my car buying experience easy. I love my new Hyundai Kona Limited. Thank you Tony and everyone who helped us at Cocoa Hyundai. Less
Morgan was great to deal with! Attended the service bulletin on my car within a short time.
The people were nice, but it was much more expensive than I expected.
Tony and Gerry were both so great and patient. Definitely recommend, it was quite a distance from West Palm but well worth the while.
Tony & Gerry helped me out they were awesome I would definitely recommend!
Very nice Tim was Excellent he made me very comfortable an at ease I would recommend everyone to him . Plus I love the Tucson an there was no pressure love love love it thank u Tim... More
Very nice Tim was Excellent he made me very comfortable an at ease I would recommend everyone to him . Plus I love the Tucson an there was no pressure love love love it thank u Tim Less
Excellent service. Very easy to set up service appointment. Professional, courteous staff were very helpful and quickly took care of the issue. I received a call back that the part had arrived two days after the initial visit and the installation appointment was two days later. The service was completed within the two-hour time frame they had quoted. Thank you!... More
Excellent service. Very easy to set up service appointment. Professional, courteous staff were very helpful and quickly took care of the issue. I received a call back that the part had arrived two days after the initial visit and the installation appointment was two days later. The service was completed within the two-hour time frame they had quoted. Thank you! Less
This company has treated my family and I like absolute trash. First of all the slimy salesman fully took advantage of my wife. Had her pay top dollar for a base model lemon that is falling apart just 2 years later. They also lie about hard credit inquiries. Since then all the paint has started chipping off all over the vehicle. I did some research on the online forums and found out that Hyundai... More
This company has treated my family and I like absolute trash. First of all the slimy salesman fully took advantage of my wife. Had her pay top dollar for a base model lemon that is falling apart just 2 years later. They also lie about hard credit inquiries. Since then all the paint has started chipping off all over the vehicle. I did some research on the online forums and found out that Hyundai uses defective white paint on all of their cars. Look around at white Hyundais on the street, they all have paint peeling off exposing the primer underneath. It looks terrible. I brought it back and Kelly from the body shop assured me that Hyundai would fix the problem under warranty. Over a year and about a hundred phone calls later they are now refusing to fix the defective paint citing that the vehicle is now over the mileage for the warranty. It doesn't even matter that I was over 10k miles under the limit when I first opened the warranty claim. This is unacceptable behavior for any business. Less
Been to the service department 2 times with little or no help with my problems. The second time I went was to get help to update maps. The dealership told me that wasn't their problem and my car was to new so they didn't know how. I was told I would have to handle it on my own. I said if it's to new for you how do you expect me to do it? . After that I called the manager a week later to let him k... More
Been to the service department 2 times with little or no help with my problems. The second time I went was to get help to update maps. The dealership told me that wasn't their problem and my car was to new so they didn't know how. I was told I would have to handle it on my own. I said if it's to new for you how do you expect me to do it? . After that I called the manager a week later to let him know a5wad told he was busy,the receptionist took my number and told me he would call me back. Still haven't heard anything. I would stay away from this dealership Less
Love this dealership!! Burt was professional, courteous and is very knowledgeable! Third time purchasing there. I won’t go anywhere else. Highly recommended!... More
Love this dealership!! Burt was professional, courteous and is very knowledgeable! Third time purchasing there. I won’t go anywhere else. Highly recommended! Less
Had a great day buying my wife a new car for Valentine’s Day from Cocoa Hyundai. Chuck Stupp our sales representative was a pleasure to work with and kept me in my budget and made the process easy. Thanks Cocoa Hyundai!... More
Had a great day buying my wife a new car for Valentine’s Day from Cocoa Hyundai. Chuck Stupp our sales representative was a pleasure to work with and kept me in my budget and made the process easy. Thanks Cocoa Hyundai! Less
I purchased a new vehicle on Feb 9, 2022 from Cocoa Hyundai, Cocoa Florida. I have purchased numerous vehicles over the past 30 years with a variety of good and bad experiences. I have to say that my experience from Cocoa Hyundai was BEYOND anything I have ever been through - in the very best way possible. My salesperson Burton Johnson (Burt) took a cold call from me when I was shopping around an... More
I purchased a new vehicle on Feb 9, 2022 from Cocoa Hyundai, Cocoa Florida. I have purchased numerous vehicles over the past 30 years with a variety of good and bad experiences. I have to say that my experience from Cocoa Hyundai was BEYOND anything I have ever been through - in the very best way possible. My salesperson Burton Johnson (Burt) took a cold call from me when I was shopping around and answered a ton of questions before even meeting me. He is actually the reason I decided to go in and test drive the vehicle. When I arrived for the test drive, Burt had the vehicle and a bottle of water ready to go. He answers a thousand more questions and his knowledge of the vehicle was quite impressive. I knew I wanted the Tuscon, but negotiating is always so uncomfortable and I dreaded the next step. Burt made it very easy to discuss the sale and didn’t try and convince me of anything. There was no “coming and going” a bunch times between me and a manager. He was straightforward and when we decided on a mutual agreement, he was equally proficient with all the paperwork. I also have to mention that the financial part of the experience was equally as seamless and proficient. The finance manager, Gerry Polisky, was waiting for me and had everything ready. He didn’t try and sell me warranties and tons of other protections. He definitely explained them to me, but when I said no, he moved right on. I was told this dealership is family owned, and it showed. Working with them was simply a pleasure, and I’m glad I chose them for my business! Michelle Less
Friendly sales staff and accurate website inventory along with everything being done as I was told it would be. This is a first, extremely smooth sales experience.... More
Friendly sales staff and accurate website inventory along with everything being done as I was told it would be. This is a first, extremely smooth sales experience. Less
Brent and the team at Cocoa Hyundai are amazing! They worked with me on getting my dream car to fit my budget!! Everyone needs to go see Brent at Cocoa Hyundai. He’s amazing and nice and knows what he’s doing!... More
Brent and the team at Cocoa Hyundai are amazing! They worked with me on getting my dream car to fit my budget!! Everyone needs to go see Brent at Cocoa Hyundai. He’s amazing and nice and knows what he’s doing! Less
It was such a pleasure shopping at Cocoa Hyundai for my new vehicle.I haven’t had a new car since 2008 and things have changed a lot since then.Our salesman, Burt Johnson, was so patient and helpful.I am so pleased with this purchase.... More
It was such a pleasure shopping at Cocoa Hyundai for my new vehicle.I haven’t had a new car since 2008 and things have changed a lot since then.Our salesman, Burt Johnson, was so patient and helpful.I am so pleased with this purchase. Less
Best vehicle purchase I have ever gone through. Tony was outstanding, real and honest. Jerry, in financing, have us options but didn't push. Start to finish it was exceptional. They took my feedback on pricing and what we could do and worked within those constraints to give us an amazing experience. 5 stars 🌟.... More
Best vehicle purchase I have ever gone through. Tony was outstanding, real and honest. Jerry, in financing, have us options but didn't push. Start to finish it was exceptional. They took my feedback on pricing and what we could do and worked within those constraints to give us an amazing experience. 5 stars 🌟. Less
Cocoa Hyundai runs a shady business! Do not do business with them!! I was in constant contact with a salesman to purchase a vehicle from them and I had done preliminary paperwork as well. The salesman knew I was on way to the dealership to purchase a Palisade and then when I get there the salesman stated that they sold the car while I was enroute! He had me speak with the GSM Brian Evans and he b... More
Cocoa Hyundai runs a shady business! Do not do business with them!! I was in constant contact with a salesman to purchase a vehicle from them and I had done preliminary paperwork as well. The salesman knew I was on way to the dealership to purchase a Palisade and then when I get there the salesman stated that they sold the car while I was enroute! He had me speak with the GSM Brian Evans and he basically stated they sold the vehicle even though they knew I was on way. He could care less that I was going to buy the vehicle and that I had a deal in place with the salesman. Less
I came in with some challenges to purchase my lease car. I had no trade-in, no down and I had a lower score. The only thing I had going was when times were good I had been a loyal Hyundai customer. It seems that loyalty was rewarded. Somehow, I was approved and now my old cream puff 2018 Sonata is mine. Good news for Tango my dog too. Now that it's mine. He can actually ride in it.Service was out... More
I came in with some challenges to purchase my lease car. I had no trade-in, no down and I had a lower score. The only thing I had going was when times were good I had been a loyal Hyundai customer. It seems that loyalty was rewarded. Somehow, I was approved and now my old cream puff 2018 Sonata is mine. Good news for Tango my dog too. Now that it's mine. He can actually ride in it.Service was outstanding and I look forward to working with this team til I clock out.In case your thinking I may have a car starting to wear out; with Cocoa Hyundai's guidance, for like $9, I got a 10k bumper to bumper.Feb update.More good news! Finally got my Sonata on a rack and inspection went great. Only issue was air and ac filters. Since I had "strayed" to local for last oil change, replaced that oil and started fresh. So let's see... Car seen immediately at appointed time, with an easy opportunity to pad a bill, only simple maint was on my punch list. Everyone felt like folks you'd have to a BBQ. Yep, as I said to the service manager, " You're my mechanic now. Less
Easiest car buying experience we’ve had. This dealership worked with us to get this specific car and we couldn’t be happier with our Ioniq 5. Tony was great and we will definitely return to Cocoa Hyundai for our next vehicle.... More
Easiest car buying experience we’ve had. This dealership worked with us to get this specific car and we couldn’t be happier with our Ioniq 5. Tony was great and we will definitely return to Cocoa Hyundai for our next vehicle. Less
Absolutely the best place to buy a car. Ask for Justin. He worked hard to get me what I wanted. Brian, the manager and Brian, the Finance manager were the best! Thanks!!... More
Absolutely the best place to buy a car. Ask for Justin. He worked hard to get me what I wanted. Brian, the manager and Brian, the Finance manager were the best! Thanks!! Less
I went to Cocoa Hyundai to look at a Santa Cruz truck. In the process, I fell in love with the Genesis SUV on the showroom floor. I decided to buy that instead UNTIL my vehicle paperwork was sent to multiple banks without me even seeing it. I inquired about getting a purchase order which I wanted to take to my bank. I was told everything gets submitted electronically which is not the only way. Wh... More
I went to Cocoa Hyundai to look at a Santa Cruz truck. In the process, I fell in love with the Genesis SUV on the showroom floor. I decided to buy that instead UNTIL my vehicle paperwork was sent to multiple banks without me even seeing it. I inquired about getting a purchase order which I wanted to take to my bank. I was told everything gets submitted electronically which is not the only way. While waiting for an answer, I decided to call my bank the next morning. I was told the dealership submitted loan paperwork for over 150% of the loan to value which basically washed out any value on my trade in which was a 2019 Nissan Titan Pro 4X. Nice try. This was my third visit to this dealership. Never again. Less
This is our 4th purchase with Cocoa Hyundai and as always between the Sales team and Finance the process always goes smoothly. Highly impressed with their professionalism and courtesy..... More
This is our 4th purchase with Cocoa Hyundai and as always between the Sales team and Finance the process always goes smoothly. Highly impressed with their professionalism and courtesy.. Less
Been doing business with Cocoa Hyundia for two years they have quality service and quality workmanship, been working with the same services rep in that time frame, I trust her explicitly when it comes to making decision regarding my car, trust is a big deal with dealerships trust me! Service rep M B thank you.... More
Been doing business with Cocoa Hyundia for two years they have quality service and quality workmanship, been working with the same services rep in that time frame, I trust her explicitly when it comes to making decision regarding my car, trust is a big deal with dealerships trust me! Service rep M B thank you. Less
Brent was AMAZING! I went in there with a mindset of getting the Hyundai Santa Fe I have had my Hyundai Sonata for 7 years so I was dedicated to Hyundai I love my Hyundai but they unfortunately did not have a Santa Fe with the 3rd row seating that I wanted and it was really the deal breaker for me and I didn’t see a sense in putting my money into a vehicle that did not have exactly the one thing ... More
Brent was AMAZING! I went in there with a mindset of getting the Hyundai Santa Fe I have had my Hyundai Sonata for 7 years so I was dedicated to Hyundai I love my Hyundai but they unfortunately did not have a Santa Fe with the 3rd row seating that I wanted and it was really the deal breaker for me and I didn’t see a sense in putting my money into a vehicle that did not have exactly the one thing I wanted. The guys tried hard but I couldn’t budge I wanted the third row Santa Fe. They made me test drive the Volkswagen Tiguan and I was sold although it was tough to leave that Hyundai symbol at the dealership I’m grateful they made me test drive it and I immediately knew this was my car 3rd row seating leather interior and more than I was looking for because I wasn’t expecting all the bells and whistles but this Tiguan had it and I am so I love with it so thank you Brent and your team for everything and my beautiful new Betty White❤️ Less
Good and quick service.
Non pushy salesman Kyle is great! I would buy a 100 cars from him.....
We were fortunate enough to have Tim Anderson help us with the purchase of our new Hyundai Santa Fe. He was extremely knowledgeable and patient through out the process. I highly recommend Tim and his sales manager Monique to help you put together your deal! Love my new car!... More
We were fortunate enough to have Tim Anderson help us with the purchase of our new Hyundai Santa Fe. He was extremely knowledgeable and patient through out the process. I highly recommend Tim and his sales manager Monique to help you put together your deal! Love my new car! Less
This is where I bought my car at
Leased the Hyundai Elantra and was guided thru the process by Chuck Stupp who was EXCELLENT. Very calm and clear in his presentation and in showing me all the many new tech systems. Now all I have to do is remember them! Car drives and rides very smooth.... More
Leased the Hyundai Elantra and was guided thru the process by Chuck Stupp who was EXCELLENT. Very calm and clear in his presentation and in showing me all the many new tech systems. Now all I have to do is remember them! Car drives and rides very smooth. Less
The sales department went the distance to get me a good deal. I would recommend this dealership.
Zane was amazing, I got exactly what I asked for, for my trade in and i drove away that same day in a brand new car.
Zane in sales was great. Brian ib finance is the MAN
Salesperson was awesome and we purchased a 2022 Hyundai Tucson
I had a great experience at Cocoa Hyundai...friendly people, great selection on cars to choose from and great prices too!
Sales man 'Burt Johnson' is the best salesman I've ever experienced, polite, understanding, and patience of a saint... I can be difficult customer, yet he was great with my husband and I. My husband bought me the green Santa Cruz, and the experience was great. However the Christmas present 🎁 arrived on the 28th... A little late, but the salesman answered all text messages promptly and kindly.... More
Sales man 'Burt Johnson' is the best salesman I've ever experienced, polite, understanding, and patience of a saint... I can be difficult customer, yet he was great with my husband and I. My husband bought me the green Santa Cruz, and the experience was great. However the Christmas present 🎁 arrived on the 28th... A little late, but the salesman answered all text messages promptly and kindly. Less
Thank you so much Cocoa Hyundai!!! 1st class service all the way around. I was so blessed and impressed by the service I received at your dealership. My engine was completely blow when I brought it in and the service manager estimated the the time repair to be anywhere from 1-3 weeks maybe a month. However, they were completely finished with the repairs in four days and I was completely amazed an... More
Thank you so much Cocoa Hyundai!!! 1st class service all the way around. I was so blessed and impressed by the service I received at your dealership. My engine was completely blow when I brought it in and the service manager estimated the the time repair to be anywhere from 1-3 weeks maybe a month. However, they were completely finished with the repairs in four days and I was completely amazed and blown away by the the excellent service I have received. The manager who helped me said "This is a miracle" and I do believe he right! Thank you for making my families Christmas merry and bright :) Many blessings, Jack Less
They worked very hard to achieve our goal we wanted
I had actually sent this as an email to the sales manager who reached out to me beforehand. To which I got absolutely no reply. Another disappointment. I have to say I am quite disappointed with the experience I received. I spoke with a salesperson named Chuck, who showed me cars that were in my price range. We discussed how I did not want to stray far from my car payment of 280. He agreed that ... More
I had actually sent this as an email to the sales manager who reached out to me beforehand. To which I got absolutely no reply. Another disappointment. I have to say I am quite disappointed with the experience I received. I spoke with a salesperson named Chuck, who showed me cars that were in my price range. We discussed how I did not want to stray far from my car payment of 280. He agreed that I could. He showed me a vehicle that fit my budget, had me test drive it, and then wanted to run some numbers. They ran my credit but never told me a number. They simply told me that they could not sell the vehicle to me as a lease because it was about 100 miles over. They then attempted to show me a vehicle that had fewer features than my current vehicle, which I declined. They then went to the back and pulled a vehicle for me to look at. He ran inside to check the numbers on this vehicle and stated how it would increase slightly but still be in my price range. We explained that we would come back tomorrow to finalize the numbers and paperwork. He agreed and said that the price would work for me, also that he would go run the numbers once we left to ensure. I ended up calling them back later that night to verify the numbers were good to which he said they were. Once we arrived at the dealer the next day, he came and said the price of the car is 460 a month. To which I explained how that was wildly out of my budget and wondered what happened to the previous number. I also felt that the sales manager did nothing to help with the sale. They did not try to work with me to get a better number. We ended up leaving, I was utterly disappointed because I had been told the deal would be working out. I currently lease a vehicle from Cocoa Hyundai and had leased one beforehand. This would make me a third-time customer and to be treated this way is unacceptable in my opinion. The salesperson never reached out to me afterward or attempted to make it right. Overall, this experience has made me never want to come back to the dealer. Why should I give my business to somewhere that does not respect my wishes? I was lied to and felt like I was taken advantage of since they ran my credit and never produced any solid numbers. I would love to come back and get the car I was shown, I had fallen in love with it when I first saw it. Though, if unable to, I will be turning in my lease when the time comes and will be leaving afterward. Less
Monique and Chuck were great! They made the not so fun process of car shopping a great experience. It was quick, fun, and they stuck by their word. Thanks for a great car buying experience!... More
Monique and Chuck were great! They made the not so fun process of car shopping a great experience. It was quick, fun, and they stuck by their word. Thanks for a great car buying experience! Less
I do not like buying cars but the team at Cocoa Hyundai provided me with the best car buying experience. From the beginning to the end everything was handled professionally, clearly communicated, and accurate information. Tony, Jarred, and Brian were excellent and provided a quick and painless process.... More
I do not like buying cars but the team at Cocoa Hyundai provided me with the best car buying experience. From the beginning to the end everything was handled professionally, clearly communicated, and accurate information. Tony, Jarred, and Brian were excellent and provided a quick and painless process. Less
Jarred was absolutely stellar and gave me a phenomenal deal, alongside a fantastic trade in for my old car. Definitely buy here!
Wonderful service, Burt was fantastic! and Monique really made it happen for us. So glad to be a part of the Cocoa Hyundai family!
Muy bien, excelente las personas que nos atendieron a nosotros.
First off, the sales rep. Kyle was very helpful throughout the buying experience. Now when the sales manager stepped in claiming to "knock my socks off" with a deal & totally did the opposite of making me a deal. I wanted to keep my socks on afterwards. The price on Cocoa Hyundai's website was 30k for the truck I purchased. Then the sales manager tries to claim the vehicle is really 38k, which ri... More
First off, the sales rep. Kyle was very helpful throughout the buying experience. Now when the sales manager stepped in claiming to "knock my socks off" with a deal & totally did the opposite of making me a deal. I wanted to keep my socks on afterwards. The price on Cocoa Hyundai's website was 30k for the truck I purchased. Then the sales manager tries to claim the vehicle is really 38k, which right away is false advertising. Which at this point I would've naturally walked away. But because I had already been researching trucks in the area(which were hard to find) I had very little to choose from. Long story short I waited till black Friday even to make my purchase. Figuring the price would be somewhat lower, only to find out that would not be the case. I even had a trade in & cash down on the vehicle & still the price doesn't add up. Plus, I got no differed payments. Usually dealers will give you 60 days before your first payment is due. Not Cocoa Hyundai. To sum it up, I would not recommend anyone to buy a vehicle from this dealership, especially through the sales manager I dealt with. If it was not for the fact that I needed a vehicle, I would have brought my money somewhere else. Less
Zane and the whole team were very professional, got me a good car for a decent price, not the color I wanted but that wasn't their fault it was mine. All in all I 100% recommend this place if you want a car... More
Zane and the whole team were very professional, got me a good car for a decent price, not the color I wanted but that wasn't their fault it was mine. All in all I 100% recommend this place if you want a car Less
Great experience purchasing our car. Friendly, knowledgeable sales team. Would recommend this location to anyone looking for a vehicle.
I’m so glad to finally get the vehicle I wanted without the hassle of the back and forth negotiation with the typical car dealers vultures. It is the worst market to buy a car but the personnel at Cocoa Hyundai met me halfway on the offer. I tried to deal with several dealerships from Broward to Saint Lucie county and they not only ridiculously “adjusted the current market valué” but wouldn’t c... More
I’m so glad to finally get the vehicle I wanted without the hassle of the back and forth negotiation with the typical car dealers vultures. It is the worst market to buy a car but the personnel at Cocoa Hyundai met me halfway on the offer. I tried to deal with several dealerships from Broward to Saint Lucie county and they not only ridiculously “adjusted the current market valué” but wouldn’t consider to meet me half way on cars that were not even in the lot. Cocoa Hyundai was a great experience. The process started on line with Jeanne and Jordan and then Tony finished the sales. Finance department was not a hassle. Thank you everyone for treat people like people and not as dollar signs. If you need a smooth process when buying your next car, Cocoa Hyundai is your people! Less
Trading in my lease was quick and easy. Mark Marino did a great job in getting me the deal I wanted.
Tony was great! He and the sales manager is the reason I return to buy another car And they are the reason that I will be back in a few months to buy another one... More
Tony was great! He and the sales manager is the reason I return to buy another car And they are the reason that I will be back in a few months to buy another one Less
Trading in my lease with Cocoa Hyundai was the easiest and quickest experience ever. Mike Marino was very friendly and was able to help me get the car I wanted. Management staff was helpful and attentive. 5 stars on the entire process!... More
Trading in my lease with Cocoa Hyundai was the easiest and quickest experience ever. Mike Marino was very friendly and was able to help me get the car I wanted. Management staff was helpful and attentive. 5 stars on the entire process! Less
I just purchased my second car from Cocoa Hyundai and it was smooth. Chuck Stupp did an excellent job in helping me with my new Elantra.
Burt Johnson from Cocoa Hyundai provided a good experience during my purchase of my 2021 Sonata. Ed Lindsay
I love my new tucson Hyundai n my experience shopping for a car th err re was awesome n Morgan was so helpful in finding us n making sure we was happy with the right vehicle thank you Brian n Morgan n everyone there 😊💞😊... More
I love my new tucson Hyundai n my experience shopping for a car th err re was awesome n Morgan was so helpful in finding us n making sure we was happy with the right vehicle thank you Brian n Morgan n everyone there 😊💞😊 Less
Not first time buyer friendly. My experience at this location was the car salesman constantly trying to sell me cars that I didn't want and have me finance at a ridiculous percentage that they didnt want to show me unless the contract was in front of me.I had told him I was active duty military and instead of seeing if they could help they tried to use it against me. it had come up that I was liv... More
Not first time buyer friendly. My experience at this location was the car salesman constantly trying to sell me cars that I didn't want and have me finance at a ridiculous percentage that they didnt want to show me unless the contract was in front of me.I had told him I was active duty military and instead of seeing if they could help they tried to use it against me. it had come up that I was living in the dorms on base and at that point they tried telling me that I didn't have expenses and could afford their $500 a month for a couple years old pre owned vehicle. It came off as rude to try to tell me what I can and can not afford.Sales person was Moises Baldanza. Less
Friendly people, enjoyed my time spent there.
The sales man toni badder was very relatable and easy to work with.. Brian Gore is one of the best finance guys in the business. Cocoa Hyundai is a great place to get a new or used car. Easy deal in and out.... More
The sales man toni badder was very relatable and easy to work with.. Brian Gore is one of the best finance guys in the business. Cocoa Hyundai is a great place to get a new or used car. Easy deal in and out. Less
I had the opportunity to work with Craig, Chuck and Brian at Cocoa Hyundai - all of which were very knowledgeable of their specific areas of responsibility. I love my GV 70 Genesis and would recommend everyone check out Cocoa Hyundai/Genesis.... More
I had the opportunity to work with Craig, Chuck and Brian at Cocoa Hyundai - all of which were very knowledgeable of their specific areas of responsibility. I love my GV 70 Genesis and would recommend everyone check out Cocoa Hyundai/Genesis. Less
Tim Anderson was great! No pressure and we had a great experience with everyone!
They did their best at making thing right. With our documentation the person who helped us did a great job. My husband was in and out in a timely manner. I would recommend this dealer and service center to anyone. They work as a team.... More
They did their best at making thing right. With our documentation the person who helped us did a great job. My husband was in and out in a timely manner. I would recommend this dealer and service center to anyone. They work as a team. Less
Great experience! Chuck and Mark (Service) are amazing!!
Great experiences buying a new car this morning In & out in a short time Gary & Mark are the best
ABSOLUTELY TERRIBLE EXPERIENCE!!!! Notifying the Attorney General of Florida and the BBB. I called about a vehicle that was for sale. Didn’t like the outrageous Florida DEALER DOC fees, which by the way because they aren’t regulated in the state just so happen to be the highest in the country. Figures huh? I looked for something else. A salesman contacts me and asks what we could do to work out t... More
ABSOLUTELY TERRIBLE EXPERIENCE!!!! Notifying the Attorney General of Florida and the BBB. I called about a vehicle that was for sale. Didn’t like the outrageous Florida DEALER DOC fees, which by the way because they aren’t regulated in the state just so happen to be the highest in the country. Figures huh? I looked for something else. A salesman contacts me and asks what we could do to work out the deal. I told him cut that crazy dealer doc fee and the fee they charged just because you get financing somewhere else… (WOWWWWW) SUPER STAND UP DEALERHSHIP HERE. We negotiate a deal and they even offer to meet me at the Florida-Georgia Line with me coming from Raleigh NC. We do a credit app on the phone, he says we are approved and we work out a time. We leave immediately and drive 3 1/2 hours. I text as we cross in to South Carolina and hear nothing back. Once we were almost in Georgia we check back in with a text and phone call. Get a call back saying sorry the vehicle was sold and there was nothing they could do. So yea we had to turn around and drive 3 1/2 hours home for absolutely nothing. So when you consider buying a vehicle from a dealership who conducts business such as they do. Please reconsider as much as possible. If they can do it to this disabled veteran, they will do it to you as well. I recommend staying as far away from these dishonest, and careless crooks as possible. Less
I purchased a new 2018 Hyundai in 2018. I love my car but I now know what I was given such a BAD deal I think I need to Warn you.
Burt was great to work with, the process was pretty quick and painless, staff were friendly, and the car is great! 10/10 A+
Tim was great. He wasn’t too pushy and he communicated by text very well . He was patient with me waiting on a color I wanted. I did have a bad experience with another salesman when Tim was off. I told him I wasn’t ready to buy and he had me fill out app which I should have walked out then but he went back and ran my credit without my permission. So I walked out and waited for Tim to come back. ... More
Tim was great. He wasn’t too pushy and he communicated by text very well . He was patient with me waiting on a color I wanted. I did have a bad experience with another salesman when Tim was off. I told him I wasn’t ready to buy and he had me fill out app which I should have walked out then but he went back and ran my credit without my permission. So I walked out and waited for Tim to come back. Overall it was a great experience and I’m driving a new truck thanks to Tim Anderson. I used to hate buying a new car because the salesmen were vultures. I prefer Tim’s new style Less
No pressure at all. Jerrod was knowledgeable, professional and found us the perfect vehicle!!
Great staff, friendly and reliable. They helped me buy my new car and I was in and out in just a couple hours!
Everything went over smoothly
Great people. Not pushy at all and accommodating
Kyle is an amazing human and cares about his customers. Brian also helped with this transaction and was very willing to meet my needs.
The only thing that we had a problem with is they need to be a little more thorough with explaining the paperwork when buying the vehicle ...
Chuck was amazing and my experience was great. I would recommend Cocoa Hyundai to all my friends and family. Just met with Brian and Brian. These guys actually listen to u and explain everything of concern. Amazing... More
Chuck was amazing and my experience was great. I would recommend Cocoa Hyundai to all my friends and family. Just met with Brian and Brian. These guys actually listen to u and explain everything of concern. Amazing Less
Nice people good service fair deal
We are very pleased with the customer service and our car dealer, Craig! He was patient and helped us pick our perfect vehicle!
Honestly had a great car buying experience here. Craig was an awesome team member to work with and let us test drive and compare a handful of models until we found our dream car. We came out from Orlando and the service and experience was much more personalized and felt like family. We’re so happy with our new vehicle.... More
Honestly had a great car buying experience here. Craig was an awesome team member to work with and let us test drive and compare a handful of models until we found our dream car. We came out from Orlando and the service and experience was much more personalized and felt like family. We’re so happy with our new vehicle. Less
My experience was amazing!! After a disastrous encounter at a neighboring dealership, Kyle's courteous, and very friendly manner made me feel like I was where I should be, he is the reason I left with the car I wanted!! Brian was an absolute pleasure to work with, and also very welcoming. I highly recommend the team over at Cocoa Hyundai, you won't be disappointed!!... More
My experience was amazing!! After a disastrous encounter at a neighboring dealership, Kyle's courteous, and very friendly manner made me feel like I was where I should be, he is the reason I left with the car I wanted!! Brian was an absolute pleasure to work with, and also very welcoming. I highly recommend the team over at Cocoa Hyundai, you won't be disappointed!! Less
The service department is awesome. My service advisor Courtney is always a delight, and I get done what needs to be done and in a timely manner. My Genesis only goes to them, and she takes care of it.... More
The service department is awesome. My service advisor Courtney is always a delight, and I get done what needs to be done and in a timely manner. My Genesis only goes to them, and she takes care of it. Less
Cortney Kirk always gives us great service when our cars need to be looked after. She keeps us up-to-date on the necessary regular maintenance we need for each of our cars and tells us what the cost will be for each service. That way we can plan ahead to the needed vehicle service before any problem happens.... More
Cortney Kirk always gives us great service when our cars need to be looked after. She keeps us up-to-date on the necessary regular maintenance we need for each of our cars and tells us what the cost will be for each service. That way we can plan ahead to the needed vehicle service before any problem happens. Less
Had a GREAT experience with Cocoa Hyundai, and was thankful to have had Craig as a salesman. Couldn’t be more happy with my beautiful new car that he found just for me. Everything I said I wanted, I got! This dealership is the best I’ve seen yet, by far! Couldn’t have gotten a better warranty anywhere else.... More
Had a GREAT experience with Cocoa Hyundai, and was thankful to have had Craig as a salesman. Couldn’t be more happy with my beautiful new car that he found just for me. Everything I said I wanted, I got! This dealership is the best I’ve seen yet, by far! Couldn’t have gotten a better warranty anywhere else. Less
We just purchased a new-to-us vehicle at Cocoa Hyundai. Kyle, our sales person, was wonderful. He immediately set us at ease and made us feel like valued customers. Kyle worked hard to answer all our questions and did everything possible to make this purchase a positive experience. Brian, the manager, sat down with us just to check in and make sure our needs were met. Again, it's nice to walk int... More
We just purchased a new-to-us vehicle at Cocoa Hyundai. Kyle, our sales person, was wonderful. He immediately set us at ease and made us feel like valued customers. Kyle worked hard to answer all our questions and did everything possible to make this purchase a positive experience. Brian, the manager, sat down with us just to check in and make sure our needs were met. Again, it's nice to walk into a car dealership and feel like we mattered. Next we met with Brian in Finance. I give him kudos for his patience, handling my myriad questions with grace and a smile. What struck me the most was the overall vibe at Cocoa Hyundai. No matter how busy they were, everywhere I looked there were smiles. The employees treat customers with care. The employees seem to genuinely enjoy working together. It makes what could be a stressful time much happier. Kyle and team definitely earned our loyalty! Less
Great deal, great car, great warranty, and great people. And with love bugs around the free clear coat is also great
Tony, the sales man, and Brian Gore, the finance manager, are very friendly and respectful. But the person who saved me was Brian Evans, the general manager. At first, he seems a bit intimidating, but that is just his straight forwardness, which I appreciate. Truly, he is a genuine person. He was not obligated to help me with my situation, but he did so anyways. Brian Evans is a kind person that ... More
Tony, the sales man, and Brian Gore, the finance manager, are very friendly and respectful. But the person who saved me was Brian Evans, the general manager. At first, he seems a bit intimidating, but that is just his straight forwardness, which I appreciate. Truly, he is a genuine person. He was not obligated to help me with my situation, but he did so anyways. Brian Evans is a kind person that I won't forget. You have to remember that as a dealership, they need to make business, and at the end of the day they are also human beings. Treat them with respect, and they will do the same. Cocoa Hyundai is run by honest people who will take care of you. I recommend them to anyone. Less
Our salesman was great and very interested in getting us the best deal. The only glitch was in getting the financial paperwork done due to computer problems. This is our 4th vehicle from Cocoa Hyundai.... More
Our salesman was great and very interested in getting us the best deal. The only glitch was in getting the financial paperwork done due to computer problems. This is our 4th vehicle from Cocoa Hyundai. Less
We went to this dealer looking in to trade our kia soul and after talking to Courtney on the phone. We decided to go and look at vehicles , but Courtney was professional and great understanding our needs and our situation. This was problem the salesman chuck we explained our situation to him and he was like there is nothing I can do for you unless you have a 700 credit score. We will never step ... More
We went to this dealer looking in to trade our kia soul and after talking to Courtney on the phone. We decided to go and look at vehicles , but Courtney was professional and great understanding our needs and our situation. This was problem the salesman chuck we explained our situation to him and he was like there is nothing I can do for you unless you have a 700 credit score. We will never step foot in there again and won't recommend this dealer to anyone and to finish this off me and my wife went down the street to another dealer and got the deal we needed. There is something you can when you want to work hard for the deal. I think chuck needs to be retrained on how to handle customers. Less
I could not have asked for a better buying and customer service experience! I went in nervous thinking I’d walk out empty handed. Chuck was so friendly and reassuring, and got me a car better than I could have imagined. Thank you guys for everything!!!!!... More
I could not have asked for a better buying and customer service experience! I went in nervous thinking I’d walk out empty handed. Chuck was so friendly and reassuring, and got me a car better than I could have imagined. Thank you guys for everything!!!!! Less
Once again Cocoa Hyundai proves what a great dealership they are. Their Customer Service department follows up to make sure that every detail is taken care of. It's nice to see a local company that strives to take care of their Customers. Thank You.... More
Once again Cocoa Hyundai proves what a great dealership they are. Their Customer Service department follows up to make sure that every detail is taken care of. It's nice to see a local company that strives to take care of their Customers. Thank You. Less
Easy and fast car purchase. Bert and the team were very professional and courteous. Great dealership all around! Thanks!
The salesman Tony was very friendly and knowledgeable. Brian Evans was very helpful and doing the paperwork was a breeze. Everyone we had contact with was so helpful and friendly. They all went above our expectations. I will be recommending Cocoa Hyundai to friends and family. Thank You for making the car buying experience easy and fun! The Karwat Family... More
The salesman Tony was very friendly and knowledgeable. Brian Evans was very helpful and doing the paperwork was a breeze. Everyone we had contact with was so helpful and friendly. They all went above our expectations. I will be recommending Cocoa Hyundai to friends and family. Thank You for making the car buying experience easy and fun! The Karwat Family Less
Went in to get my first 8K mile basic maintenance. I arrived 10 minutes early but my car wasn't done for another 1 hour and 55 minutes. However, this is not why I'm writing this review. The lady who oversaw the maintenance of my vehicle mentioned something about an alignment and I assumed this was part of the complimentary Hyundai service. She never mentioned it was an extra charge. I was surpris... More
Went in to get my first 8K mile basic maintenance. I arrived 10 minutes early but my car wasn't done for another 1 hour and 55 minutes. However, this is not why I'm writing this review. The lady who oversaw the maintenance of my vehicle mentioned something about an alignment and I assumed this was part of the complimentary Hyundai service. She never mentioned it was an extra charge. I was surprised when I got billed for it at the end. I regret not standing my ground and refusing to pay. Anyway, will be looking for another dealer to take care of my next maintenance. Less
Terrible customer service, do not listen to what your needs and wants are, just want to sell you a vehicle. I’ve been a customer with Hyundai for over 15 years and I was so disappointed with the sales department at Cocoa Hyundai. I received a letter from them offering me a certain amount of money to purchase my vehicle and I went into see them as they had offered me the deal not me asking them fo... More
Terrible customer service, do not listen to what your needs and wants are, just want to sell you a vehicle. I’ve been a customer with Hyundai for over 15 years and I was so disappointed with the sales department at Cocoa Hyundai. I received a letter from them offering me a certain amount of money to purchase my vehicle and I went into see them as they had offered me the deal not me asking them for a deal. They completely ignored me and wanted to put me in another vehicle at $150 more a month when I specifically told him I was there to lower my payments. I left very dissatisfied they called me several times to get me to come back in that they would offer me a deal they knew they could take care of me so after much consideration I decided to give them a second chance I went back in they put me with a brand new employee was only there for two weeks who again tried to sell me another car Wayover what I was paying already. The manager who kept calling me to come back and come back never came out to see me Simply called and said she didn’t see me in the show room which I replied funny I didn’t see you either never bothered to come out and apologize for the in my previous behavior. I leftI will never deal with hoDay again I am totally dissatisfied with them they are losing a good customer. Less
Friendly salesperson & staff. Good price on my Tucson!
Chuck has been my car salesman through 3 cars and every experience has been wonderful. He is very helpful with his extensive knowledge of the cars and their features and his customer service skills are exceptional. After all the hours we’ve spent hanging out with him during each process, we consider him family. Big thank you to Chuck for being so caring and determined to satisfy our needs! -Hanna... More
Chuck has been my car salesman through 3 cars and every experience has been wonderful. He is very helpful with his extensive knowledge of the cars and their features and his customer service skills are exceptional. After all the hours we’ve spent hanging out with him during each process, we consider him family. Big thank you to Chuck for being so caring and determined to satisfy our needs! -Hannah and Gary Deal Less
Cortney Kirk is amazing!!!! My 2017 Hyundai Sonata Hybrid engine needed to be replaced. Cortney did backflips to make sure I wasn't inconvenienced....I felt like I was her only client. Cortney kept me informed, ensured the engine was replaced in a timely manner...in the middle of a pandemic AND provided me a loaner car in the interim. Thank you Cortney...I am a huge fan... More
Cortney Kirk is amazing!!!! My 2017 Hyundai Sonata Hybrid engine needed to be replaced. Cortney did backflips to make sure I wasn't inconvenienced....I felt like I was her only client. Cortney kept me informed, ensured the engine was replaced in a timely manner...in the middle of a pandemic AND provided me a loaner car in the interim. Thank you Cortney...I am a huge fan Less
On time appointment, very fast in and out.i am always satisfied after a visit to cocoa Hyundai.they are very professional and utmost courtious
I had the pleasure of working with Craig and Brian. They were made the car buying process Super easy and quick! I have no complaints! Loving the new Santa Fe!... More
I had the pleasure of working with Craig and Brian. They were made the car buying process Super easy and quick! I have no complaints! Loving the new Santa Fe! Less
Went on vacation to cocoa from NC and our car stopped working out of nowhere! We got so much help from everyone there. They helped find the best solution for us. We ended up leaving with a new 2022 Tucson thanks to Craig! We now have a safer vehicle for our baby and more space which is always a plus!!!... More
Went on vacation to cocoa from NC and our car stopped working out of nowhere! We got so much help from everyone there. They helped find the best solution for us. We ended up leaving with a new 2022 Tucson thanks to Craig! We now have a safer vehicle for our baby and more space which is always a plus!!! Less
Burt Johnson was a wonderful and caring salesman at Cocoa Hyundai. My husband and I had a great experience here and will definitely come back the next time we are looking for a car!... More
Burt Johnson was a wonderful and caring salesman at Cocoa Hyundai. My husband and I had a great experience here and will definitely come back the next time we are looking for a car! Less
I just got my second car from Cocoa Hyundai, both shopping experiences were great. Maybe I'll get another car from them in a few years. I'll certainly shop there again when I'm looking.... More
I just got my second car from Cocoa Hyundai, both shopping experiences were great. Maybe I'll get another car from them in a few years. I'll certainly shop there again when I'm looking. Less
Want to say only reason giving a 3 star is because they don’t have any electric cars on the lot. Personally tired of paying gas prices. Really want to get the hyundai ioniq 5 that’s coming out (great price on it with the 7.5k rebate.) Hopefully they will have it on there lot to test drive and purchase when it comes out. Like this dealership and Hyundai would hate to not do business with them, bec... More
Want to say only reason giving a 3 star is because they don’t have any electric cars on the lot. Personally tired of paying gas prices. Really want to get the hyundai ioniq 5 that’s coming out (great price on it with the 7.5k rebate.) Hopefully they will have it on there lot to test drive and purchase when it comes out. Like this dealership and Hyundai would hate to not do business with them, because they have no electric cars. Less
My salesman Craig M. was terrific! Very easy to communicate with! My friend and I felt very at ease during the whole process of purchasing my new '22 Tucson. Thank you Craig!... More
My salesman Craig M. was terrific! Very easy to communicate with! My friend and I felt very at ease during the whole process of purchasing my new '22 Tucson. Thank you Craig! Less
The sweetest and kindest people. Brian helped us a lot, would highly recommend this dealership to anyone.
Amazing service
Chuck was awesome! And Cocoa Hyundai was a pleasure to deal with! Thanks again!
Only online so far but petty convenient
Everyone treats the buyer professionally. They do their utmost to comply with your wishes and get you the necessary funding to buy the auto of your choice.... More
Everyone treats the buyer professionally. They do their utmost to comply with your wishes and get you the necessary funding to buy the auto of your choice. Less
Very happy with Hyundai this is my 3 care which I bought.
This dealership was such a pleasure to deal with. The sales guy, Craig, was very professional and helped us find the right cars. Yes, I said cars....plural. We bought two! He and Monique, made it make so much sense in our particular situation and we're so very happy. Thanks to Mark for showing us all the ins and outs of both cars. And thanks to the finance team that made the process quick and eas... More
This dealership was such a pleasure to deal with. The sales guy, Craig, was very professional and helped us find the right cars. Yes, I said cars....plural. We bought two! He and Monique, made it make so much sense in our particular situation and we're so very happy. Thanks to Mark for showing us all the ins and outs of both cars. And thanks to the finance team that made the process quick and easy! Less
What an amazing experience with Burton Johnson! He explain everything so well and listened to what I wanted and what I could afford. I will never go anywhere else to purchase a vehicle from this day forward. From the test drive to doing the finance paperwork went so smoothly. I felt like family the minute I walked in the door.... More
What an amazing experience with Burton Johnson! He explain everything so well and listened to what I wanted and what I could afford. I will never go anywhere else to purchase a vehicle from this day forward. From the test drive to doing the finance paperwork went so smoothly. I felt like family the minute I walked in the door. Less
Very professional and super easy to work with in buying a new car, Mosies was fantastic to work with in buying our car and met all our expectations. Highly recommend cocoa hyundai.... More
Very professional and super easy to work with in buying a new car, Mosies was fantastic to work with in buying our car and met all our expectations. Highly recommend cocoa hyundai. Less
I was helped immediately. Was looking for a new car , which I usually do every few years. The salesman, Kyle, was very polite and not pushy. He suggested a couple options. The sales manager was also very helpful, aware that I had a budget and worked with me to my satisfaction.... More
I was helped immediately. Was looking for a new car , which I usually do every few years. The salesman, Kyle, was very polite and not pushy. He suggested a couple options. The sales manager was also very helpful, aware that I had a budget and worked with me to my satisfaction. Less
Stay far away from Cocoa Hyundai. We were just there last week and the general sales manager shamelessly tried to rip us off on a very straight forward lease buyout. When we questioned him about the number he came up with, that was much higher than what was explicitly stated in the lease contract, he said ‘we can charge whatever we want.’ 🙄 We were able to buy out the lease directly through Hyu... More
Stay far away from Cocoa Hyundai. We were just there last week and the general sales manager shamelessly tried to rip us off on a very straight forward lease buyout. When we questioned him about the number he came up with, that was much higher than what was explicitly stated in the lease contract, he said ‘we can charge whatever we want.’ 🙄 We were able to buy out the lease directly through Hyundai Finance for the contracted price, but we will certainly never try to buy from Cocoa Hyundai again. Stay away from Coastal Hyundai, too. They are run by the same people. Less
Best experience!! Sales person Moises Baldanza completely changed the experience on the purchase of buying a vehicle
1. Obviously not following any CDC guidelines. No masks on ANY employee and the guy that gave me a ride home was not wearing a mask and admitted he had not been vaccinated.2. Horrible service by service department. Advisor is friendly and nice but doesnt return calls. Brought in for oil service and they did NOTHING that is supposed to be included besides oil and filter change (which I paid for).... More
1. Obviously not following any CDC guidelines. No masks on ANY employee and the guy that gave me a ride home was not wearing a mask and admitted he had not been vaccinated.2. Horrible service by service department. Advisor is friendly and nice but doesnt return calls. Brought in for oil service and they did NOTHING that is supposed to be included besides oil and filter change (which I paid for). No 10 point check, etc.. and claimed they set my tire pressure to factory specs, really? They read 40,39,38,34 when I drove out of parking lot. They were in fact all set to 36 when I brought it in. Less
We had a great experience with Moises, super friendly and fun to joke around with please ask for Moises you can't go wrong.. Sales manager was very nice and so was the finance manager.... More
We had a great experience with Moises, super friendly and fun to joke around with please ask for Moises you can't go wrong.. Sales manager was very nice and so was the finance manager. Less
My Gv80 was delivered this weekend and Cocoa Hyundai was able to put me in a car I had waited for almost 6 months. Thanks for making the process painless.... More
My Gv80 was delivered this weekend and Cocoa Hyundai was able to put me in a car I had waited for almost 6 months. Thanks for making the process painless. Less
Went to buyout my leased vehicle and instead of going over the numbers involving the quoted base buyout amount on my leasing contract, this shady place had the audacity to quote me well over the base amount (this was the initial amount prior to assessing taxes and fees for the total amount). When asking the sales manager where he got this number, he had no answer and basically said “because I can... More
Went to buyout my leased vehicle and instead of going over the numbers involving the quoted base buyout amount on my leasing contract, this shady place had the audacity to quote me well over the base amount (this was the initial amount prior to assessing taxes and fees for the total amount). When asking the sales manager where he got this number, he had no answer and basically said “because I can” Hate to tell him, that is not how contracts work. The base buyout amount was contractually agreed upon in the initial leasing paperwork.Turned into the Better Business Bureau and filing a consumer complaint with the state. Would hate to know how many elderly or novice car buyers this place has ripped off and breached contracts. DO NOT GO HERE UNLESS YOU PREFER BEING RIPPED OFF! Less
Chuck helped me out tremendously. My gf and I have both bought cars from him at Cocoa Hyundai. We had tried a different location previously but we found that the entire staff at Cocoa was much more accommodating and helpful. Decent referral program as well, and of course the car is amazing!!!!!! I traded in an Infiniti SUV for a Tucson and I couldn’t be happier!... More
Chuck helped me out tremendously. My gf and I have both bought cars from him at Cocoa Hyundai. We had tried a different location previously but we found that the entire staff at Cocoa was much more accommodating and helpful. Decent referral program as well, and of course the car is amazing!!!!!! I traded in an Infiniti SUV for a Tucson and I couldn’t be happier! Less
Everyone is very nice and helpful especially Moises he is really respectful and helpful and nice he will take good care of you
Jarred was great. Please go to him for your new cars need
The entire process was wonderful! From the moment I stepped up to the door, I was greeted with sincerity, respect and professionalism. Taijon and the other staff members were knowledgeable and patient in what can be a lengthy process. I would definitely recommend them to anyone.... More
The entire process was wonderful! From the moment I stepped up to the door, I was greeted with sincerity, respect and professionalism. Taijon and the other staff members were knowledgeable and patient in what can be a lengthy process. I would definitely recommend them to anyone. Less
Traded in my Nissan Titan for a 2017 Elantra, I’m in LOVE!! The staff was amazing!! Our sales rep was Tony and he was very informed and took good care of us. We would recommend this place to everyone!... More
Traded in my Nissan Titan for a 2017 Elantra, I’m in LOVE!! The staff was amazing!! Our sales rep was Tony and he was very informed and took good care of us. We would recommend this place to everyone! Less
Customer service was impeccable! Everyone was very friendly & helpful during my new car purchase experience.
Polite, speedy service. Thank you so much.
Burt did a great job and I would highly recommend Cocoa Hyundai and Burt to anyone in the market for a vehicle!
Awesome costumer service! Fixed my door handles in no time! They even cleaned off the gunk from the duct tape I used to cover the holes where my door handles used to be. Free of charge! 10/10 would recommend going to this place if you need to get any work done.... More
Awesome costumer service! Fixed my door handles in no time! They even cleaned off the gunk from the duct tape I used to cover the holes where my door handles used to be. Free of charge! 10/10 would recommend going to this place if you need to get any work done. Less
Cocoa Hyundai exceeded my service expectations, and their representative technician 'Mark', was very courteous, professional and kind.I strongly recommend Cocoa Hyundai. They do everything possible to ensure their customers have a great experience.... More
Cocoa Hyundai exceeded my service expectations, and their representative technician 'Mark', was very courteous, professional and kind.I strongly recommend Cocoa Hyundai. They do everything possible to ensure their customers have a great experience. Less
Mark in service is well too put it simply is a Man that Truly takes care of his customers. My wife and I can’t say enough about him and his team. We will never go anywhere else for service. Thank you Mark for Everything! I think there should be 6 stars. Thank you again Sir. Sincerely, Shane and Kim Schwartz... More
Mark in service is well too put it simply is a Man that Truly takes care of his customers. My wife and I can’t say enough about him and his team. We will never go anywhere else for service. Thank you Mark for Everything! I think there should be 6 stars. Thank you again Sir. Sincerely, Shane and Kim Schwartz Less
I had the best car buying experience. Max was so helpful and when I told him what I wanted he made it happen. I would highly recommend buying from Cocoa Hyundai.... More
I had the best car buying experience. Max was so helpful and when I told him what I wanted he made it happen. I would highly recommend buying from Cocoa Hyundai. Less
Great sales team. Very professional, personal, and informative. I loved my new 2021 Elantra....I have been doing business with the Cocoa Hyundai team since my move to Florida over 7 years ago....and will continue to be a Loyal Customer. A special thanks to Adam Marx for his professional service from signing the deal and delivering my new vehicle. Highly recommend both Cocoa Hyandai and Adam Marx ... More
Great sales team. Very professional, personal, and informative. I loved my new 2021 Elantra....I have been doing business with the Cocoa Hyundai team since my move to Florida over 7 years ago....and will continue to be a Loyal Customer. A special thanks to Adam Marx for his professional service from signing the deal and delivering my new vehicle. Highly recommend both Cocoa Hyandai and Adam Marx for your next Hyundai vehicle purchase. Less
This is a great dealership and auto service center. There is such a friendly atmosphere created by the individuals all the time, it must be real. Straightforward and honest!... More
This is a great dealership and auto service center. There is such a friendly atmosphere created by the individuals all the time, it must be real. Straightforward and honest! Less
My experience with Eva at Cocoa Hyundai was honest, thorough, and she was able to get me the terms I wanted. Great salesperson. I ended up purchasing a new vehicle. Would recommend her to anyone interested. Very pleasant experience... More
My experience with Eva at Cocoa Hyundai was honest, thorough, and she was able to get me the terms I wanted. Great salesperson. I ended up purchasing a new vehicle. Would recommend her to anyone interested. Very pleasant experience Less
Excellent time, service and cost. Congrtulations.
Chuck was amazing! He was so warm and honest and took the best care of us possible. He really went above and beyond to get me in the best car.
Excellent service and fair pricing.. People easy to work with.
The dealership is overall ok but they still want to play number games with their customers and waste time. You sit while the sales person runs back and forth with the business manager. It’s annoying, it’s a hassle and it’s old school. Today’s customers value their time above all else so don’t waste it as a business. The car was not ready to go when the paperwork was done, gotta take it back - ... More
The dealership is overall ok but they still want to play number games with their customers and waste time. You sit while the sales person runs back and forth with the business manager. It’s annoying, it’s a hassle and it’s old school. Today’s customers value their time above all else so don’t waste it as a business. The car was not ready to go when the paperwork was done, gotta take it back - more time wasted. Low tire pressure error on three tires... more time wasted. I’ve owned the new car 3 days and it already has a service appointment tomorrow for computer / display errors more time wasted. Saw a few customers dealing with similar issues... efficiency needs improved upon if you want 5 stars. Cars need to be 100% at delivery and on time. Less
Amazing, point blank! The dedication from the team to find my wife and I the vehicle we wanted was beyond over the top. They were extremely professional, but kept it personal enough to gain our trust and ultimately our business. I would go back again and recommend anyone else to go see them if they want a new car.... More
Amazing, point blank! The dedication from the team to find my wife and I the vehicle we wanted was beyond over the top. They were extremely professional, but kept it personal enough to gain our trust and ultimately our business. I would go back again and recommend anyone else to go see them if they want a new car. Less
Great experience and wonderful dealership. Eva did everything to meet my criteria.
Excellent customer service. JT was amazing. Thank you. I love my car!!!
Staff was friendly and outgoing.
I went to purchase a car from this dealer. Walked in with the window sticker of the car we wanted. We negotiated price based on the sticker. We left . Upon further inspection the VIN number of the car I am driving is not the car on the window sticker, as the car on the window sticker is a much more expensive car. Granted something we should have caught sooner. I have contacted the dealer multipl... More
I went to purchase a car from this dealer. Walked in with the window sticker of the car we wanted. We negotiated price based on the sticker. We left . Upon further inspection the VIN number of the car I am driving is not the car on the window sticker, as the car on the window sticker is a much more expensive car. Granted something we should have caught sooner. I have contacted the dealer multiple times for a month now inquiring as to what happened and how the sticker was on the wrong car. Maybe reparations like a hitch that I paid for already that was suppose to already come on the car. My salesman was Burt Johnson and I use to think he was amazing and responsive until he hasn't wanted to respond to this question. It took them over a month to answer my questions and only after I emailed the General Manager the entire email chain. Then all of a sudden a 'window sticker' printed on paper was discovered..... Less
good
Burt Johnson was awesome, he helped us get out of a tough situation and I’m very grateful for all his help.
You won't share our experience as it is negative.
Adam Marx our sales person was exceptional for providing us an informative non pressured experience on whether to buy our end of leased vehicle versus leasing a 2021 like model vehicle! He explained to us the advantages of both options and answered our questions quite knowledgeably! I would like to recommend that any one looking for a new car request his assistance. I would also like to complime... More
Adam Marx our sales person was exceptional for providing us an informative non pressured experience on whether to buy our end of leased vehicle versus leasing a 2021 like model vehicle! He explained to us the advantages of both options and answered our questions quite knowledgeably! I would like to recommend that any one looking for a new car request his assistance. I would also like to compliment Brian Gore the Finance Manager for his professional and courteous service in securing our financing for our new car!! Please continue to provide this quality of service and expertise. Less
Had an amazing experience buying my first car here! JT was super patient with me finding the right car insurance. Mr. Haas was super helpful throughout the process as well.... More
Had an amazing experience buying my first car here! JT was super patient with me finding the right car insurance. Mr. Haas was super helpful throughout the process as well. Less
Service was exceptional and I was in and out in a very reasonable time.
Very professional, friendly and working in the best interest of their customers.
Service was great! Moises and Brian were easy to work with and knowledgeable about the product. Good car buying experience.
Adam Marx was great!! He was very helpful as were all of the employees at Cocoa Hyundai. Great experience.
Staff was great. Made the process of getting out of mine car and into a new one painless. Couldn't be happier!
Great Place for auto needs
Cocoa Hyundai is NUMBER 1
Have been customers for years and owned several Hyundais. Service department is excellent, friendly, professional staff, fair prices. Will keep coming back to Cocoa Hyundai where they treat their customers well.... More
Have been customers for years and owned several Hyundais. Service department is excellent, friendly, professional staff, fair prices. Will keep coming back to Cocoa Hyundai where they treat their customers well. Less
Mark in the service department was friendly, courteous and went out of his way to help me!!! Tell me everything about my car what I needed to do next he was awesome!!! THANK YOU MARK... More
Mark in the service department was friendly, courteous and went out of his way to help me!!! Tell me everything about my car what I needed to do next he was awesome!!! THANK YOU MARK Less
Fixed my car! Woo hoo
Great car buying experience, but took a little long. Eva was excellent and transparent, which was just what we wanted. We got a great deal (compared to all the other research I had done online), and we are very happy with our purchase.... More
Great car buying experience, but took a little long. Eva was excellent and transparent, which was just what we wanted. We got a great deal (compared to all the other research I had done online), and we are very happy with our purchase. Less
Chuck is amazing! He help me and my mom into two amazing cars!
I am very happy with Cocoa Hyundai and especially Mark in Service and all of the staff in the service department.
I experienced a very disturbing situation with my 2018 Hyundai Santa Fe Sport and when I brought it in for repair, I was faced with the fact that the mechanic was unsure of the source as well. However, after a call to the Hyundai manufacturer and a discussion with an engineer, the cause was determined and repair completed. I am very relieved that this mysterious condition was identified and repai... More
I experienced a very disturbing situation with my 2018 Hyundai Santa Fe Sport and when I brought it in for repair, I was faced with the fact that the mechanic was unsure of the source as well. However, after a call to the Hyundai manufacturer and a discussion with an engineer, the cause was determined and repair completed. I am very relieved that this mysterious condition was identified and repaired. I was provided a detailed explanation of the repairs required that I, admittedly, do not completely understand. However the service representative was very patient and attempted to help me understand what had happened. Less
I was treated well and bought a new car from 2 lovely young ladies
every one was very nice they did not have the car that I originally wanted but I ended up getting something better.
Adam, on of the sales people, was amazing. I called him the day before freaking out because I had a very strict budget. He was completely honest with me, looked at my credit for me and told me 2 cars they had that matched my budget! If you need a car I suggest you go to cocoa Hyundai and ask for adam!... More
Adam, on of the sales people, was amazing. I called him the day before freaking out because I had a very strict budget. He was completely honest with me, looked at my credit for me and told me 2 cars they had that matched my budget! If you need a car I suggest you go to cocoa Hyundai and ask for adam! Less
Great service! Prompt, efficient and friendly!
My Equus has different size tires on the back than on the front from the factory. When I last had my oil changed here I paid to have my tires rotated. They rotated the rear tires to the front. This caused handling to be different and tires to wear fast and uneven. You would think they would know how to service their own cars correctly. Will not return to this dealership.... More
My Equus has different size tires on the back than on the front from the factory. When I last had my oil changed here I paid to have my tires rotated. They rotated the rear tires to the front. This caused handling to be different and tires to wear fast and uneven. You would think they would know how to service their own cars correctly. Will not return to this dealership. Less
Repeat customer. Enjoy the vehicles. And service department is professional, Hassel free. Just purchased my second vehicle from them. Salesperson, Adam, is a pleasure to work with. Finance department is professional and knowledgeable.... More
Repeat customer. Enjoy the vehicles. And service department is professional, Hassel free. Just purchased my second vehicle from them. Salesperson, Adam, is a pleasure to work with. Finance department is professional and knowledgeable. Less
Adam and Burt from the sales staff helped greatly. The Palisade is so much more than the Highlanders I have been driving for many years. Although the car almost sells itself, the staff gave me confidence that Cocoa Hyundai will be terrific to work with. Thanks to all on 520!... More
Adam and Burt from the sales staff helped greatly. The Palisade is so much more than the Highlanders I have been driving for many years. Although the car almost sells itself, the staff gave me confidence that Cocoa Hyundai will be terrific to work with. Thanks to all on 520! Less
Chuck is the best salesman. Thank you again for your help today.
Great experience with Cocoa Hyundai!
I originally went to another Hyundai dealership and was going to purchase a 2021 Santa Fe from them but when it came down to it they didn't want to be upfront, honest, or helpful. Cocoa Hyundai meant business. I Called them up told them what I could afford as far as an interest rate, monthly, etc, and the exact car I wanted and they made it happen. They were on top of it and laid it all out for... More
I originally went to another Hyundai dealership and was going to purchase a 2021 Santa Fe from them but when it came down to it they didn't want to be upfront, honest, or helpful. Cocoa Hyundai meant business. I Called them up told them what I could afford as far as an interest rate, monthly, etc, and the exact car I wanted and they made it happen. They were on top of it and laid it all out for me and nothing was hidden or misconstrued. The nect day the car was ready for me with a bow. JT was an amazing salesman and made me feel comfortable in my purchase. I highly recommend Cocoa Hyundai and JT in the purchase of your new vehicle. Less
Austin did an amazing job showing us all of the available options. We went through several different car options before deciding on the Venue! Michael in finance worked his magic and was able to get us a great deal and help us walk out with a new car!!... More
Austin did an amazing job showing us all of the available options. We went through several different car options before deciding on the Venue! Michael in finance worked his magic and was able to get us a great deal and help us walk out with a new car!! Less
Great 👍
JT was excellent
If your car has a recall, fine, get it fixed. But DO NOT HAVE ANY OTHER WORK COMPLETED!!! This is my fault because I did not know better, but my husband "colorfully" told me I was ripped off! EVERYTHING is an UPSELL! One example - They told me I needed an air filter (air filter is $9.99 and Consumer Reports said it was not necessary on a new car). I feel too humiliated to admit how much I spent t... More
If your car has a recall, fine, get it fixed. But DO NOT HAVE ANY OTHER WORK COMPLETED!!! This is my fault because I did not know better, but my husband "colorfully" told me I was ripped off! EVERYTHING is an UPSELL! One example - They told me I needed an air filter (air filter is $9.99 and Consumer Reports said it was not necessary on a new car). I feel too humiliated to admit how much I spent there. Do not make the same mistake I did, take your car somewhere else to have work completed. Less
Eva was so personable and informative while helping me find the car that best fit what I was looking for! A big thank you to the Cocoa Hyundai team for such a seamless experience.... More
Eva was so personable and informative while helping me find the car that best fit what I was looking for! A big thank you to the Cocoa Hyundai team for such a seamless experience. Less
Made an appointment to get 3 of my cars windshields tint redone and specifically told the lady over the phone which windshields needed to be done. Arrived on day of appointment and no one came out to greet us and ask what service was being done, and there were like 5 employees sitting out front just talking to each other not working. None of them got up to assist us so we just went inside to sign... More
Made an appointment to get 3 of my cars windshields tint redone and specifically told the lady over the phone which windshields needed to be done. Arrived on day of appointment and no one came out to greet us and ask what service was being done, and there were like 5 employees sitting out front just talking to each other not working. None of them got up to assist us so we just went inside to sign in. We walked around the area while the car was being serviced and received a call maybe 1.5 hours later which I was surprised about, because the lady I scheduled the appointment with said it would take 3 hours. Got back and only 1 out of the 3 windshields were done! The man talking to me was talking so fast as if to get rid of us, and when I mentioned that I had made the appointment for 3 windshields to be done he didn't even apologize for the mix up. Only stated that I didn't fill out a certain section of the paper I had filled out when I signed in. Horrible service! Horrible communication between employees and mind you I traveled all the way from Eustis, FL to have the job done by them because that's where I bought the car from, and they didn't offer to finish the job. O and there are bubbles under the new tint! Again... HORRIBLE SERVICE! Less
Excellent service and courteous
Eva and Mike were awesome! I love my 2020 Santa Fe! They stayed late to accommodate me two days in a row and took really good care of me. I highly recommend Cocoa Hyundai!... More
Eva and Mike were awesome! I love my 2020 Santa Fe! They stayed late to accommodate me two days in a row and took really good care of me. I highly recommend Cocoa Hyundai! Less
They suck
Purchased my new 2021 Elantra SEL And it is an amazing vehicle. Super great assistance by Jared. Been coming there for years and always get a great service whether it be vehicles or maintenance appointments. Definitely would recommend.... More
Purchased my new 2021 Elantra SEL And it is an amazing vehicle. Super great assistance by Jared. Been coming there for years and always get a great service whether it be vehicles or maintenance appointments. Definitely would recommend. Less
These guys were awesome to work with. Flexible in making great deals and working with their customers busy schedule. Cars are actually shown as pictured with nothing to hide. Even though, they are 2 hours away, I will definitely keep them in mind when it comes time to buying a new car.... More
These guys were awesome to work with. Flexible in making great deals and working with their customers busy schedule. Cars are actually shown as pictured with nothing to hide. Even though, they are 2 hours away, I will definitely keep them in mind when it comes time to buying a new car. Less
A recall repair CAUSED the very problem it was supposed to prevent. No accommodation was made for my wasted time and inconvenience.
I travel from Orlando to this dealer because they are honest and always fulfill their service with excellence. Will never use Orlando Hyundai dealers again.... More
I travel from Orlando to this dealer because they are honest and always fulfill their service with excellence. Will never use Orlando Hyundai dealers again. Less
Great service dept and the sales team was excellent. Thank you Adam, burt, and Brian.
My number on choice for my car care. Super friendly.
Thank you so much for a wonderful car purchasing experience.We never dreamed that could we get a delivery to Tallahassee. But that’s what we got! You saved two of us 10 hours of driving to get our new car. Our salesperson, Adam, was professional in listening to our wants and then finding the EXACT one we wanted. Well done all around.... More
Thank you so much for a wonderful car purchasing experience.We never dreamed that could we get a delivery to Tallahassee. But that’s what we got! You saved two of us 10 hours of driving to get our new car. Our salesperson, Adam, was professional in listening to our wants and then finding the EXACT one we wanted. Well done all around. Less
I had an appointment for service at 8:00 am I got there early and sat for 30 minutes before I stepped out of my car walked to the door to find a notice at the upper left side a 8.5 x 11 regular print saying that you are closed due to Co-vid. BS. You could have sent out text messages or Email to me before I wasted my time to drive there.... More
I had an appointment for service at 8:00 am I got there early and sat for 30 minutes before I stepped out of my car walked to the door to find a notice at the upper left side a 8.5 x 11 regular print saying that you are closed due to Co-vid. BS. You could have sent out text messages or Email to me before I wasted my time to drive there. Less
The service department is so friendly. Our service advisor Morgan was so patient and helpful. We were running late for our appt. that was at the end of the day, but they worked to fit us in and did an excellent job.... More
The service department is so friendly. Our service advisor Morgan was so patient and helpful. We were running late for our appt. that was at the end of the day, but they worked to fit us in and did an excellent job. Less
Great service. Low pressure and Burton is very helpful and knowledgeable.
Went for the 6 month service for the car. It was a good experience and will return for the next one or stop by again sooner. On Saturday, leased a new vehicle. The process was easy and the staff went over each step about financing and going over my new car. :)... More
Went for the 6 month service for the car. It was a good experience and will return for the next one or stop by again sooner. On Saturday, leased a new vehicle. The process was easy and the staff went over each step about financing and going over my new car. :) Less
Great customer service!
Cortney was great. Got the issue diagnosed, fixed, and car delivered to me due to my inconvenience. Service your vehicle with confidence here!
I don't usually write reviews, but this was a really bad experience. I visited them for service on my Tuscon a few days ago. The service was fine at this location, and the staff were helpful and friendly during my visit. They did a good job on my car and I have no problems with the actual service. However, after my visit I got multiple calls and emails for reviews. Like I said, I don't usually gi... More
I don't usually write reviews, but this was a really bad experience. I visited them for service on my Tuscon a few days ago. The service was fine at this location, and the staff were helpful and friendly during my visit. They did a good job on my car and I have no problems with the actual service. However, after my visit I got multiple calls and emails for reviews. Like I said, I don't usually give reviews. I have a lot of social anxiety and I usually try to avoid calls when they are unnecessary, but I responded to one call that everything went well with the visit because I figured they'd stop afterward. They didn't. Then, when I submitted a review in response to one of the emails with a 4-star rating (out of 5) in hopes that they would leave me alone, I had a customer service person call me and grill me for almost 10 minutes about every answer I gave. When I said everything was fine and it was just a normal visit with nothing out of the ordinary, which ranks a 4/5 for me, they told me that I should have known my review was going to get the staff in trouble because it wasn't a 5/5 and I needed to submit another review with a higher score if I didn't want to penalize them. For someone with anxiety, this was an absolutely awful experience. I've never had an auto shop treat me this way before and I will be avoiding this location in the future. Less
Burt and Brian at Cocoa Hyundai are awesome. They were Friendly, knowledgeable, and helpful. We got a perfect car for a great deal!
I am doing my review based on the service department. I would not wish my worst enemy to go there for service. I cannot speak of the specifics, because there is legal action involved and a case filed with the state attorney generals office. But I plead with anyone in the community who takes their car there for service to get a second opinion. Especially if they quote you a high dollar repair.... More
I am doing my review based on the service department. I would not wish my worst enemy to go there for service. I cannot speak of the specifics, because there is legal action involved and a case filed with the state attorney generals office. But I plead with anyone in the community who takes their car there for service to get a second opinion. Especially if they quote you a high dollar repair. Less
Excellent service and great employees 👍
Great people to do business with
Very courteous and knowledgeable. Did the repairs in exceptional timing and checking in and out was easy. No up sales or pushing things that were not part of the issue.... More
Very courteous and knowledgeable. Did the repairs in exceptional timing and checking in and out was easy. No up sales or pushing things that were not part of the issue. Less
Very friendly, answered all of our questions. Chuck, the sales rep, was very intuitive, even after the purchase of my brand new car. I would recommend my mother to Cocoa Hyundai & she lives in Ohio, but that’s saying something. Highly satisfied.... More
Very friendly, answered all of our questions. Chuck, the sales rep, was very intuitive, even after the purchase of my brand new car. I would recommend my mother to Cocoa Hyundai & she lives in Ohio, but that’s saying something. Highly satisfied. Less
We had a great shopping & buying experience! Everyone we dealt with were cordial & helpful
I had the best experience with Robert in sales! He helped me to pick out my new Santa Fe and was exceptional throughout my buying experience! If your looking to buy a new vehicle go see Robert Trantham at Cocoa Hyundai!... More
I had the best experience with Robert in sales! He helped me to pick out my new Santa Fe and was exceptional throughout my buying experience! If your looking to buy a new vehicle go see Robert Trantham at Cocoa Hyundai! Less
This is the place to buy a new vehicle! Go seeMark M. He is by far the best salesman for a new car I've ever met. We were in and out in no time.
No pressure, friendly, professional and forthright. Keep Bert. He's good at what he does!
The staff and my agent Kaity especially; were warm and gracious when assisting me with my purchase. I was appreciative of their professionalism and their willingness to stay late in order to finalize the purchase. Kaity made us laugh and was kind and thoughtful in her advice and demeanor. I definitely will be a repeat customer with the service we received! Thank you Cocoa Hyundai!... More
The staff and my agent Kaity especially; were warm and gracious when assisting me with my purchase. I was appreciative of their professionalism and their willingness to stay late in order to finalize the purchase. Kaity made us laugh and was kind and thoughtful in her advice and demeanor. I definitely will be a repeat customer with the service we received! Thank you Cocoa Hyundai! Less
Burton was very cordial, not overly salesy. Was able to bring car to house to show spouse. Clean showroom.
Cocoa Hyundai makes you feel like family. This is my 3rd vehicle from them. Jared was my salesman at the facility and Brian G processed the final paperwork. Brian went above an beyond when I purchased my 2nd vehicle which was a Santa Fe and now my 2nd sonata. I will continue to be a loyal customer and recommend this dealership to everyone.... More
Cocoa Hyundai makes you feel like family. This is my 3rd vehicle from them. Jared was my salesman at the facility and Brian G processed the final paperwork. Brian went above an beyond when I purchased my 2nd vehicle which was a Santa Fe and now my 2nd sonata. I will continue to be a loyal customer and recommend this dealership to everyone. Less
Great experience, Tony & Brian were great. Overall Best experience I have ever had at a dealership.
Fast car maintenance service.
This dealership is getting worse! I come in for my oil changes everytime. But this time is different I just had brand new tires put on my car on 12/2, im here on 12/4 for the oil change the guy checking my car in tried selling the highest package for tire rotation and balance on my car...... he told me there is significant wear and tear on the tires. I told him no there is not they are brand new.... More
This dealership is getting worse! I come in for my oil changes everytime. But this time is different I just had brand new tires put on my car on 12/2, im here on 12/4 for the oil change the guy checking my car in tried selling the highest package for tire rotation and balance on my car...... he told me there is significant wear and tear on the tires. I told him no there is not they are brand new. He then questioned me on them. It is something new everytime I go in.... it has 30,000 miles on it and serviced properly. Less
Working with Service Advisor Mark was an exceptional customer experience - frequent phone calls with updates kept me in the loop, his attention to getting exactly the services I needed at a fair price was most appreciated, and the teamwork with everyone involved was impeccable - from Barbara at check-in to Service Technician Waylan, Detailing Specialist Shawn, and check-out with Morgan. We've bee... More
Working with Service Advisor Mark was an exceptional customer experience - frequent phone calls with updates kept me in the loop, his attention to getting exactly the services I needed at a fair price was most appreciated, and the teamwork with everyone involved was impeccable - from Barbara at check-in to Service Technician Waylan, Detailing Specialist Shawn, and check-out with Morgan. We've been Hyundai customers for 15+ years and have worked with multiple locations. Cocoa Hyundai is our new location after our recent return to Brevard County, and I'm thrilled. Highly recommend! Oh, and loved the online scheduling with text message appointment reminders... perfect for my busy schedule, to keep me on track. Thanks, Cocoa Hyundai! You left Orlando Hyundai in the dust! Less
Great experience every time
You should cringe with embarrassment. For decades cars have had front seat area overhead reading lights Where are they?? Also where is the acred sunglasses pocket? I cannot get the driver's seat back far enough to be comfortable. You need a blind spot mirror. You put a good feature on a vehicle, then you don't put it on others. Worst crime of all, l cannot fit a towbar. For me it's a lemon I'm ... More
You should cringe with embarrassment. For decades cars have had front seat area overhead reading lights Where are they?? Also where is the acred sunglasses pocket? I cannot get the driver's seat back far enough to be comfortable. You need a blind spot mirror. You put a good feature on a vehicle, then you don't put it on others. Worst crime of all, l cannot fit a towbar. For me it's a lemon I'm stuck with. Where is the Toll change rack/shelf/ draw/pocket..ashtray? Doc. compartment light? Vanity mirror light. Front passenger seat folds to become table? Less
As repeat customers we had a great experience, and Adam, our salesman, was great too!!! 5 stars to u! Thanks.
My husband and I have become loyal customers since 2014. From Sales to Service, Cocoa Hyundai is like going to see good friends. We hug, we talk, we laugh, we shop and we catch up on changes in our lives and changes to the newest Hyundai. Ya just can't beat that!... More
My husband and I have become loyal customers since 2014. From Sales to Service, Cocoa Hyundai is like going to see good friends. We hug, we talk, we laugh, we shop and we catch up on changes in our lives and changes to the newest Hyundai. Ya just can't beat that! Less
Great place to buy a car. Mark was a great help. Thank you.
It has been an amazing experience leaving with a 2021 car. They really make things happen.
It a car dealership and either you are there to buy or kick tires.
The service department here is great! I've been to a few different Hyundai's now and while they were all great experiences this one was the best. I really appreciate how thorough they were going over the car and that they were straight forward on a couple of things that would be better to take care of myself or just let em go rather then try to get me to come back and spend more money. My service... More
The service department here is great! I've been to a few different Hyundai's now and while they were all great experiences this one was the best. I really appreciate how thorough they were going over the car and that they were straight forward on a couple of things that would be better to take care of myself or just let em go rather then try to get me to come back and spend more money. My service writer, Courtney, also was able to make sure I was able to make it to another apt. I had to be at that day. The technician, Kraig, seemed to really care about making sure my car was fixed well, he really did the most and went above and beyond! I really wish there was a survey for the techs too. Less
Great experience! Salesperson Kaity was outstanding with her attention to our needs. I would highly recommend this dealership to anyone.
One of the most positive, no stress experiences I’ve had purchasing a vehicle!! Thanks Cocoa Hyundai!!!
Thank you Cocoa Hyundai, I really appreciate what you had done for me. Moises he is a young salesman 👨💼 he is a perfect fit for your company; he cares for customers needs. Thank you to Sheldon Smith he really knows how to work on those numbers, making sure they fit on your wallet.... More
Thank you Cocoa Hyundai, I really appreciate what you had done for me. Moises he is a young salesman 👨💼 he is a perfect fit for your company; he cares for customers needs. Thank you to Sheldon Smith he really knows how to work on those numbers, making sure they fit on your wallet. Less
Awesome experience! Finally, a car dealer with integrity! Manager Sheldon Smith is outstanding!!
Mark was a no pressure kind of salesman. That's my favorite kind. He gave me the facts and let me decide on what I wanted. I would recommend cocoa Hyundai to anyone looking for a vehicle.... More
Mark was a no pressure kind of salesman. That's my favorite kind. He gave me the facts and let me decide on what I wanted. I would recommend cocoa Hyundai to anyone looking for a vehicle. Less
Great
Just stop by to eye shop some cars. Friendly sales reps.
Jarred was very professional and polite. Made me and my family very comfortable. Easy to talk to. He knows his job and does it well. I love my new car and I recommend him to everyone. Everyone there who worked with me was wonderful. You guys made it easy for me to get a new car! Thank you all!... More
Jarred was very professional and polite. Made me and my family very comfortable. Easy to talk to. He knows his job and does it well. I love my new car and I recommend him to everyone. Everyone there who worked with me was wonderful. You guys made it easy for me to get a new car! Thank you all! Less
A1 sevice department good job
Good Service, very efficient and Courtney is super.
Customer Service was excellent! They went above and beyond to get us the best deal on a great car that we absolutely love. 10/10 would highly recommend!... More
Customer Service was excellent! They went above and beyond to get us the best deal on a great car that we absolutely love. 10/10 would highly recommend! Less
Five Stars! Great experiences from purchase to service! I especially Thank Courtney, my service advisor, for all the excellent work and efficiency she has provided along the way❣ Thank you, Courteny 😊... More
Five Stars! Great experiences from purchase to service! I especially Thank Courtney, my service advisor, for all the excellent work and efficiency she has provided along the way❣ Thank you, Courteny 😊 Less
Good and fast service. Staff are friendly and very accommodating.
Friendly and fair negotiations.
Bought a used 2015 Ford Focus SE. Stopped in twice before test driving and buying the vehicle. Our salesman was Colter and he was awesome! On our first visit we were just shopping around looking at cars, mileage, prices, etc like we had been at other dealerships making sure we made the right purchase for our family. My first time around Colter's bosses offered me a good deal but I didn't have tim... More
Bought a used 2015 Ford Focus SE. Stopped in twice before test driving and buying the vehicle. Our salesman was Colter and he was awesome! On our first visit we were just shopping around looking at cars, mileage, prices, etc like we had been at other dealerships making sure we made the right purchase for our family. My first time around Colter's bosses offered me a good deal but I didn't have time to test drive. We continued to shop around and ultimately found myself asking if the vehicle was still available and if the original deal was still on the table. There was a bit of miscommunication between Colter's bosses (different people there the 2nd time) and I ended up paying a wee bit more than expected but they did offer to help eat up some costs for me which I appreciated because of the situation the miscommunication had put everyone in. They detailed the car and it had a full gas tank when we drove off the lot with it. When it comes time to buy again I would highly consider looking there again. Overall a good buying experience for buying my first car in Florida. Not something I can say I've experienced everytime I was looking in my home state of Michigan. Now, all that said, I've only had the car a day at the time of writing this review. Let's hope this review remains positive! Less
Great customer service as always, helped me accomplish my purpose to be there and buy my car
Since I knew exactly what I wanted before I even stepped in the dealership, I reached out to multiple dealers and Cocoa Hyundai beat all the other dealer's prices OTD before I even walked in their door. On top of having the best price OTD, they offered something no other dealer had - the "million mile guarantee" on the drivetrain. The Internet Salesman JT, General Managers Sheldon and Brian, an... More
Since I knew exactly what I wanted before I even stepped in the dealership, I reached out to multiple dealers and Cocoa Hyundai beat all the other dealer's prices OTD before I even walked in their door. On top of having the best price OTD, they offered something no other dealer had - the "million mile guarantee" on the drivetrain. The Internet Salesman JT, General Managers Sheldon and Brian, and Finance Managers Brian and Mark were all great to work with. They took care of us and I know I'll make the drive next time to Cocoa from Orlando to buy from this dealership. Less
Great dealership and service experience.
Mark in service was exceptional. We called about some dummy light and he fixed the issue and that didn't work so he didn't quit until the problem was fixed. Thank you Mark and other service members.... More
Mark in service was exceptional. We called about some dummy light and he fixed the issue and that didn't work so he didn't quit until the problem was fixed. Thank you Mark and other service members. Less
I would like to thank the Chuck, Adam and Brian for take care me , you guys are the best on what you do I will be a Hunday customer for life 🇵🇷👍
Deceptive sales tactics especially at closing and I feel for it this time
Salesman was very pleasant, informative, and a joy to work with.
Ian was very professional and courteous! He was very knowledgeable of all the vehicles ! He was kind and willing to go the extra mile to do his job ! Ian is an asset to your company ! I will always be a repeat customer!... More
Ian was very professional and courteous! He was very knowledgeable of all the vehicles ! He was kind and willing to go the extra mile to do his job ! Ian is an asset to your company ! I will always be a repeat customer! Less
Details of my service experience already noted on the survey could not improve
Super helpful and efficient team. We inquired about a vehicle and drove off the lot that same day with our new car! The sales associate, Adam, was very thorough in explaining all the features of the vehicle even after hours, which was really appreciated! Overall, a great experience ☺️... More
Super helpful and efficient team. We inquired about a vehicle and drove off the lot that same day with our new car! The sales associate, Adam, was very thorough in explaining all the features of the vehicle even after hours, which was really appreciated! Overall, a great experience ☺️ Less
Love my new car
Check-in was very straightforward, with no problems or delays. Staff took the time to explain what your vehicle needed and why. No problems with service.... More
Check-in was very straightforward, with no problems or delays. Staff took the time to explain what your vehicle needed and why. No problems with service. Less
Josh and everyone were wonderful
If you want to feel good about your car buying experience, go here! Everyone at the dealership is welcoming, friendly, and is respectful of Covid measures. Monique was the Sales Manager I worked with and she was awesome! She really listened to what I was looking for and paid attention to what was important to me when talking numbers and negotiating a deal. I never felt like I was being taken... More
If you want to feel good about your car buying experience, go here! Everyone at the dealership is welcoming, friendly, and is respectful of Covid measures. Monique was the Sales Manager I worked with and she was awesome! She really listened to what I was looking for and paid attention to what was important to me when talking numbers and negotiating a deal. I never felt like I was being taken advantage of as you do in most dealerships and she went above and beyond to get me the car I specifically wanted. They are super attentive here and make sure that you’re leaving happy. I recommend going here, especially if you are a woman who has had HORRIBLE car shopping experiences - this will change your experience! Less
SARA IS GREAT 🌟
We were in need of a vehicle, so we went back to Cocoa Hyundai as we have several times before, We were once again not let down. The salesman Adam was extremly courteous and knowledgeable! He answered every question we had and throughly explained it. The finance manager was very informed and transparent. We will never go to any other dealership. Due in large part of the LEGENDARY service we recei... More
We were in need of a vehicle, so we went back to Cocoa Hyundai as we have several times before, We were once again not let down. The salesman Adam was extremly courteous and knowledgeable! He answered every question we had and throughly explained it. The finance manager was very informed and transparent. We will never go to any other dealership. Due in large part of the LEGENDARY service we receive at Cocoa Hyundai which could never be duplicated at a different Dealership. Less
Very smooth and quick process. Josh was most helpful in putting together our purchase, and I won't hesitate to call on him again.
Great customer service.
Changing my review from 5 stars to 1.After 3 years buying a brand new car my window tint (with dealership lifetime warranty) started bubbling. I call the service and I was told that they don’t have anyone can fix it. They said they are planning to hire someone but don’t know when.Not much to say here. I am planning to sell my car soon and need to pay $100 out of pocket.... More
Changing my review from 5 stars to 1.After 3 years buying a brand new car my window tint (with dealership lifetime warranty) started bubbling. I call the service and I was told that they don’t have anyone can fix it. They said they are planning to hire someone but don’t know when.Not much to say here. I am planning to sell my car soon and need to pay $100 out of pocket. Less
Wow, received a flyer from Cocoa Florida Hyundai. The add enticed me to visit and visit I did. I Am now the proud owner of a 2020 Hyundai Sante Fe. Now for the rest of the story. I am an 84 year old and cannot recall or heard of a better experience with a car dealership. Every person we had contact with was as professional and candid as one could hope. Special kudos to our salesman, Chuck Stupp w... More
Wow, received a flyer from Cocoa Florida Hyundai. The add enticed me to visit and visit I did. I Am now the proud owner of a 2020 Hyundai Sante Fe. Now for the rest of the story. I am an 84 year old and cannot recall or heard of a better experience with a car dealership. Every person we had contact with was as professional and candid as one could hope. Special kudos to our salesman, Chuck Stupp who was exceptional throughout . From the second we stepped out of our old vehicle until we departed in the new he was Johnny on the spot. His efforts actually made the buy process a pleasant stress free experience. Need a car, go Cocoa Hyundai. Less
I had such a pleasant and easy experience with this dealership. Sara helped me out and she was so friendly and fun. They showed me great options and payment plans. So stress free! Strongly recommend!... More
I had such a pleasant and easy experience with this dealership. Sara helped me out and she was so friendly and fun. They showed me great options and payment plans. So stress free! Strongly recommend! Less
Good service nice people
Outstanding customer service! Burt is the best knee exactly what I would like!!
Had a wonderful experience Sara Britt was patient and kind. My situation was not optimal. She showed me the car I asked about online. The car was pulled up and ready. They already pulled my credit as I had asked the process was simple and everyone stayed till it was done. They took my trade and got me a great car highly recommended. I chose them due to my significant others purchasing from them a... More
Had a wonderful experience Sara Britt was patient and kind. My situation was not optimal. She showed me the car I asked about online. The car was pulled up and ready. They already pulled my credit as I had asked the process was simple and everyone stayed till it was done. They took my trade and got me a great car highly recommended. I chose them due to my significant others purchasing from them a few years back. Service dept is also very friendly. Less
Sara Britt is a great sales person. -K Ramos
Great experience! Sara was fantastic, excellent customer service!
Staff needs improvement. Don’t waste your time at this Hyundai go to Coastal Hyundai.
They take care of you here even long after you purchase a vehicle.
As ALWAYS Absolutely GREAT Customer Service! The Service Advisor George Denham is absolutely AWESOME! he knows his stuff and was very very helpful to me. I would definitely definitely recommend this location to anyone I come across in the future. Good Job guys for providing such EXCELLENT Customer Service!... More
As ALWAYS Absolutely GREAT Customer Service! The Service Advisor George Denham is absolutely AWESOME! he knows his stuff and was very very helpful to me. I would definitely definitely recommend this location to anyone I come across in the future. Good Job guys for providing such EXCELLENT Customer Service! Less
STAY AWAY FROM THIS DEALER.....This dealer took advantage of a 97 year old grandmother/ veterans widow who set out to help her granddaughter buy a car. Sold them a car with engine problems that upon pulling a carfax had been stolen, at one time. The story gets worse but let's just say grandmother was swindled out of more than $5000.... More
STAY AWAY FROM THIS DEALER.....This dealer took advantage of a 97 year old grandmother/ veterans widow who set out to help her granddaughter buy a car. Sold them a car with engine problems that upon pulling a carfax had been stolen, at one time. The story gets worse but let's just say grandmother was swindled out of more than $5000. Less
Courtney is one of the service advisors and she is Amazing. I recommend seeing her for all repair needs.
The salesman I dealt with was super nice
We were told the service would take 1 1/2 hours and it was spot on. The waiting area was certainly better than say others service areas but I would suggest better seating and a quiet area and TV areas.... More
We were told the service would take 1 1/2 hours and it was spot on. The waiting area was certainly better than say others service areas but I would suggest better seating and a quiet area and TV areas. Less
Great service! Cocoa Hyundai treats their customers very well. They will bend over backwards to help you get into a good vehicle. Thanks again!
Polite, helpful and efficient!! In and out with a new car in 2 hours. Thank you Dave, Steve, Sheldon, monique and Mark!!
Sara was a great salesperson but had issues and they were fixed and the car is great now.
Had a easy and great experience at Cocoa Hyundai. Adam Marx took his time and cared for our priorities and concerns shopping for daughters first car. She loves it! Thank you Adam and Cocoa Hyundai!... More
Had a easy and great experience at Cocoa Hyundai. Adam Marx took his time and cared for our priorities and concerns shopping for daughters first car. She loves it! Thank you Adam and Cocoa Hyundai! Less
Everyone did a great job!! Keep it up.
Brian Gore had to be told four times no I do not want the extended warranty on the elantra. Everytime I said no he replied my saying my credit would be ruined and also my Grandmothers credit who was sitting in the office of Brian Gore as well. Within 5 days our credit scores dropped 50 points and I received 5 letters from 5 different banks being denied for the car loan. He had to be contacted as ... More
Brian Gore had to be told four times no I do not want the extended warranty on the elantra. Everytime I said no he replied my saying my credit would be ruined and also my Grandmothers credit who was sitting in the office of Brian Gore as well. Within 5 days our credit scores dropped 50 points and I received 5 letters from 5 different banks being denied for the car loan. He had to be contacted as to where the payments are to be made to. He states Hyundai Financial. In fact the fourth time I said no to the warrantly it was obvious he was upset as he walked out of the office. Denied by five banks but yet he wanted me to have a higher monthly payment so he could benefit. Worst car experience I have ever had. Less
Great service as usual!
Den of thieves. My wife just had her car serviced and they proceeded to take advantage of her. $35 in labor to replace two bulbs over the license plate, another $30 in labor to replace the indoor cabin filter. The combined time to complete these tasks is about ten minutes. Then told her that her coolant needed to be replaced, even though the owners manual does not call for it for another 30k ... More
Den of thieves. My wife just had her car serviced and they proceeded to take advantage of her. $35 in labor to replace two bulbs over the license plate, another $30 in labor to replace the indoor cabin filter. The combined time to complete these tasks is about ten minutes. Then told her that her coolant needed to be replaced, even though the owners manual does not call for it for another 30k miles. Question everything with these people, better yet NEVER go there in the first place. Less
Josh Snyder was my salesman, he was absolutley great helping me get my car! He went through all of the details on how to do everything on my vehicle slowly, so that I could understand!. I would def recommend Cocoa Hyundai to all of my friends and family!! Thanks Josh!... More
Josh Snyder was my salesman, he was absolutley great helping me get my car! He went through all of the details on how to do everything on my vehicle slowly, so that I could understand!. I would def recommend Cocoa Hyundai to all of my friends and family!! Thanks Josh! Less
Chuck took very good care of us and sold us a really nice quality vehicle. We are very pleased with the service.
Always the best service experience!
It was a great experience than I have ever had in my year's of buying a car, Dave was a awesome guy, thanks everyone God bless you all
Easy going Excellent service
Don’t go here to buy a car. They go back on their deals. Had a deal for 1500 down plus trade in at 550/m. I said I didn’t have the money and I’d come back. I moved things around and brought the cash back only to be told they want 5000 on top of the trade in. The sales rep was polite but the sales managers are slimey be careful.... More
Don’t go here to buy a car. They go back on their deals. Had a deal for 1500 down plus trade in at 550/m. I said I didn’t have the money and I’d come back. I moved things around and brought the cash back only to be told they want 5000 on top of the trade in. The sales rep was polite but the sales managers are slimey be careful. Less
excellent
Adam Marx is a trustworthy and honest sales person which is hard to come by. Thank you Adam Marx and Cocoa Hyundai for the exceptional service and personal attention every car buyer deserves!... More
Adam Marx is a trustworthy and honest sales person which is hard to come by. Thank you Adam Marx and Cocoa Hyundai for the exceptional service and personal attention every car buyer deserves! Less
Best car buying experience ever. Thank you
Everyone is so helpful and friendly.
By the phone was not too good but when I person was EXELELENT!!!! Sales Manager Bryan and my Sales Person went Above and beyond.
I recently bought a car from Austin and he was great. He went as far as getting my car from Melbourne and having it ready for me the next day for pick up. Not pushy, not annoying or over bearing. I am happy with my purchase, I highly recommend!!... More
I recently bought a car from Austin and he was great. He went as far as getting my car from Melbourne and having it ready for me the next day for pick up. Not pushy, not annoying or over bearing. I am happy with my purchase, I highly recommend!! Less
I had a very good experience. The salesman was very nice and very polite and they did everything they could to get me into my new car. This is the second Hyundai I had. And the first one lasted me for at least 12 years. so I do not have no problems with Coco on d or even the even the product they give. It's one heck of a deal and they are a great to their customers... More
I had a very good experience. The salesman was very nice and very polite and they did everything they could to get me into my new car. This is the second Hyundai I had. And the first one lasted me for at least 12 years. so I do not have no problems with Coco on d or even the even the product they give. It's one heck of a deal and they are a great to their customers Less
Chuck provided us a great experience on the purchase of our next Genesis G70! We've always enjoyed doing business with both Cocoa and Coastal Hyundai and we love the Hyundai and Genesis products!... More
Chuck provided us a great experience on the purchase of our next Genesis G70! We've always enjoyed doing business with both Cocoa and Coastal Hyundai and we love the Hyundai and Genesis products! Less
The customer service at Cocoa Hyundai is very good. Each time you are there for service they follow up with you to inquire about the experience. If you express any concerns or have questions they will talk with about it. I have no complaints and do appreciate their thoughtful follow up process.... More
The customer service at Cocoa Hyundai is very good. Each time you are there for service they follow up with you to inquire about the experience. If you express any concerns or have questions they will talk with about it. I have no complaints and do appreciate their thoughtful follow up process. Less
Military Family - They took very good care of my brothers new used car[ who spent 6 tours overseas] - and I bought at another dealer - Cocoa Hyundai will take great care of you no matter where you got your car - I highly recommend them and will buy my next care directly from them. Thank you for caring for my family ! - And they give Military Discounts - Check Them out... More
Military Family - They took very good care of my brothers new used car[ who spent 6 tours overseas] - and I bought at another dealer - Cocoa Hyundai will take great care of you no matter where you got your car - I highly recommend them and will buy my next care directly from them. Thank you for caring for my family ! - And they give Military Discounts - Check Them out Less
Got a great deal and great warranty service. Thanks Chuck for the great deal!
From my first purchase of a 2011 Genesis through my two additional purchases of a Genesis and a Santa Fe, I have loved working with Cocoa Hyundai! Great people, knowledgeble, friendly, responsive, a truly great customer experience. Now, with a new purchase the 2020 Genesis G70 is a fantastic vehicle!... More
From my first purchase of a 2011 Genesis through my two additional purchases of a Genesis and a Santa Fe, I have loved working with Cocoa Hyundai! Great people, knowledgeble, friendly, responsive, a truly great customer experience. Now, with a new purchase the 2020 Genesis G70 is a fantastic vehicle! Less
Best service ever...
Great Car buying experience! Definitely recommend Austin the salesman there! Great attitude very knowledgeable. The manager wasn’t pushy. Just great over all!... More
Great Car buying experience! Definitely recommend Austin the salesman there! Great attitude very knowledgeable. The manager wasn’t pushy. Just great over all! Less
I have bought seven cars in the past 10 years and this by far has exceeded all others and value price and experience of complete satisfaction on buying a new vehicle Marissa was our sales rep and did an excellent job she kept us in our price range and all the options we wanted. Made us feel at home and welcomed there with no pressure and she had a great sense of humor. The world could use mor... More
I have bought seven cars in the past 10 years and this by far has exceeded all others and value price and experience of complete satisfaction on buying a new vehicle Marissa was our sales rep and did an excellent job she kept us in our price range and all the options we wanted. Made us feel at home and welcomed there with no pressure and she had a great sense of humor. The world could use more people like Marissa. Less
Awesome place, excellent service, great people to do business with
One of my better experiences buying a car. I would recommend Cocoa Hyundai to any of my friends or family. Thanks again for a stress free purchase.
I own a 2009 Lincoln MKS awd in very good cond. And was looking at a 6900$ car when they offered me $ 100 for my car.said the salesperson would call the next day and never did totally unprofessional dealership.... More
I own a 2009 Lincoln MKS awd in very good cond. And was looking at a 6900$ car when they offered me $ 100 for my car.said the salesperson would call the next day and never did totally unprofessional dealership. Less
Great experience at the service department. Everyone very friendly and work was done quickly.
We wanted an orange kona and josh showed us one and was happy to let us test drive it and i loved it and we got a deal and bought it they are not pushy at all it was a great dealership and he was very knowledgeable. Thank you josh... More
We wanted an orange kona and josh showed us one and was happy to let us test drive it and i loved it and we got a deal and bought it they are not pushy at all it was a great dealership and he was very knowledgeable. Thank you josh Less
Took car in for service. Got a new dent. Everytime I have taken my car there for service, I have gotten a new dent. Their service people are the worst. Treat my car with a little respect. Train your people not to be so careless with other people's property. I will never step foot on that property again. I can't afford any more damage.... More
Took car in for service. Got a new dent. Everytime I have taken my car there for service, I have gotten a new dent. Their service people are the worst. Treat my car with a little respect. Train your people not to be so careless with other people's property. I will never step foot on that property again. I can't afford any more damage. Less
Very satisfied with the whole team who helped with my purchase. Bought a new Kina and live it! Thank you, Burt! He is terrific and really knows how to help you get what you need. Patient and listens. Thank you, Guys!!... More
Very satisfied with the whole team who helped with my purchase. Bought a new Kina and live it! Thank you, Burt! He is terrific and really knows how to help you get what you need. Patient and listens. Thank you, Guys!! Less
They’re the best ! They have taken care of me and all my car needs. They remember me by name and always help me with any car maintenance. The guy who drives you when you need a ride is also so professional and friendly every time. I love Courtney ,she gets me in and OUT the service side quickly. Once they even changed the battery in my car keys for me when they broke and we’re so nice about it. I... More
They’re the best ! They have taken care of me and all my car needs. They remember me by name and always help me with any car maintenance. The guy who drives you when you need a ride is also so professional and friendly every time. I love Courtney ,she gets me in and OUT the service side quickly. Once they even changed the battery in my car keys for me when they broke and we’re so nice about it. I love cocoa Hyundai ! Buy your next car here and you won’t be disappointed. Less
Love the no pressure. Very courteous. Would definitely recommend.
I was so nervous about buying my first brand new car with my fiancé but our sales rep Adam made it so much easier, he wasn’t pushy or cocky and took his time getting to know our new Venue which we came in for specifically and he gave us other options without trying to change our minds. In addition to his great help everyone there was friendly and helpful, but Brian our finance guy was the Cherry ... More
I was so nervous about buying my first brand new car with my fiancé but our sales rep Adam made it so much easier, he wasn’t pushy or cocky and took his time getting to know our new Venue which we came in for specifically and he gave us other options without trying to change our minds. In addition to his great help everyone there was friendly and helpful, but Brian our finance guy was the Cherry on top, he slowly went over all of our options and explained our credit reports to us as well as how the interest and gap coverage will work in the long run. All in all I feel good about my purchase and know that if I have any issues, there is an amazing team of individuals available and willing to help me out. Less
I bought a slightly used car here and had an overall great experience! I told Josh what I was looking for and what I wanted to pay, and he didn’t try to up-sell me or pressure me. He showed me exactly what I asked for and gave me an amazing deal!! Very friendly, helpful, and I’m very happy with my purchase!!... More
I bought a slightly used car here and had an overall great experience! I told Josh what I was looking for and what I wanted to pay, and he didn’t try to up-sell me or pressure me. He showed me exactly what I asked for and gave me an amazing deal!! Very friendly, helpful, and I’m very happy with my purchase!! Less
Greatest dealership ever! Josh Snyder my salesman, top notch! Everyone there is awesome!
I appreciate the personal experience I receive at this service department. I feel like they care about my needs...they are very honest. Cortney has been my advisor for years and she is knowledgeable and caring.... More
I appreciate the personal experience I receive at this service department. I feel like they care about my needs...they are very honest. Cortney has been my advisor for years and she is knowledgeable and caring. Less
Professional and friendly staff worked with me to having a pleasant experience purchasing my new car. Each person in the chain was personally invested in thinking about me and my goal. Great job guys and looking forward to future business with you all!... More
Professional and friendly staff worked with me to having a pleasant experience purchasing my new car. Each person in the chain was personally invested in thinking about me and my goal. Great job guys and looking forward to future business with you all! Less
We were thinking about buying a 2013 Sonata. Took it in for an eval. The service writer explained the results well and supplied a thorough service plan. Very pleased with the experience.... More
We were thinking about buying a 2013 Sonata. Took it in for an eval. The service writer explained the results well and supplied a thorough service plan. Very pleased with the experience. Less
The operation is very clean and efficient.
My service advisor Mark is a high-energy, fun guy who is able to juggle lots of things at once and maintain a sense of humor while he *very* efficiently takes care of customers. I look forward to seeing him again the next time I bring my car to Cocoa Hyundai. Thanks a ton, Mark!... More
My service advisor Mark is a high-energy, fun guy who is able to juggle lots of things at once and maintain a sense of humor while he *very* efficiently takes care of customers. I look forward to seeing him again the next time I bring my car to Cocoa Hyundai. Thanks a ton, Mark! Less
Service was professional and to the point.i didn't feel pressured into anything. Overall experience was great
Very professional and very competitive. They worked with my specific demands.
I bought a used suburb wrx from here. The buying experience was excellent and the customer service was awesome. I didn’t feel like I was getting strong armed or anything. They were also willing to throw in a compression test at my request before I purchased as part of the deal which they honored.... More
I bought a used suburb wrx from here. The buying experience was excellent and the customer service was awesome. I didn’t feel like I was getting strong armed or anything. They were also willing to throw in a compression test at my request before I purchased as part of the deal which they honored. Less
Sales person Chuck Stupp was amazing, very informative, super nice to work with. We did feel very pressured to purchase extra extended warranty from the finance guy, the reason we were buying a Hyundai was because we felt the factory warranty was sufficient. Overall it was a great buying experience.... More
Sales person Chuck Stupp was amazing, very informative, super nice to work with. We did feel very pressured to purchase extra extended warranty from the finance guy, the reason we were buying a Hyundai was because we felt the factory warranty was sufficient. Overall it was a great buying experience. Less
Excellent care & service, as usual...especially at this trying time.
Josh was great and easy to deal with. Friendly and helpful staff
Sales person Adam Marx is one of the best I have ever encountered. He was personable and easy to talk with without any high pressure tactics at all! Had to wait "in line" for finance. Overall, we spent 5 hours at dealership which was a little too long due to them only having one finance person, although Brian was pleasant. Still waiting for answer about my referal from a friend from dealership.... More
Sales person Adam Marx is one of the best I have ever encountered. He was personable and easy to talk with without any high pressure tactics at all! Had to wait "in line" for finance. Overall, we spent 5 hours at dealership which was a little too long due to them only having one finance person, although Brian was pleasant. Still waiting for answer about my referal from a friend from dealership. Less
On Saturday my husband and I (against our better judgement) decided to look at new cars. After doing our due diligence on the internet we agreed that our first stop would be the Hyndua dealership in Cocoa. We donned our gloves and masks and embarked on our journey which we both detest because we always come away frustrated and angry and can never get the vehicle we want. I must say this was an al... More
On Saturday my husband and I (against our better judgement) decided to look at new cars. After doing our due diligence on the internet we agreed that our first stop would be the Hyndua dealership in Cocoa. We donned our gloves and masks and embarked on our journey which we both detest because we always come away frustrated and angry and can never get the vehicle we want. I must say this was an altogether different experience. From Curtis who booked our appointment and handled the credit application over the phone to the final crossing the t’s and dotting the i’s with Bryan in finance I could not have asked for a better experience. However the most impressive person I met was our salesperson Adam Marx. He was ready for the appointment. He was friendly and courteous. He wore his mask when he couldn’t safe distance. He was knowledgeable about every vehicle showing us features and trim styles. We fell in love with one of the SUV’s and although it was out our price range we ran the numbers anyway. Adam worked hard for us and got the deal within fifteen dollars of what I intended to to pay. When he looked at me and said it’s only 50 cents a day saying please please I decided I wanted that vehicle and it was worth the extra 50! cents a day. Adam is a great salesman and I would urge anyone who is thinking about buying a car to give Adam a call. It will be worth your time. We love out Santa Fe Limited and it has every bell and whistle you could want in a car Less
From the moment I arrived, to the time I left after purchasing my new car, I received nothing but the most professionalism, I have ever received during a car buying experience! My dealership for life! Ian, just, Ali and John. Top notch! Thank you all!... More
From the moment I arrived, to the time I left after purchasing my new car, I received nothing but the most professionalism, I have ever received during a car buying experience! My dealership for life! Ian, just, Ali and John. Top notch! Thank you all! Less
Fast and friendly service.
The folks at Cocoa Hyundai are the best. I've been a customer for 10 years now and just bought a Tucson. They made my new car buying experience an unbelievably pleasant event. You keep waiting for some last minute snag to develop but there was none !! They give you a great product at a fair price including a good price for my trade-in. And, George Denham, my service advisor, has provided gre... More
The folks at Cocoa Hyundai are the best. I've been a customer for 10 years now and just bought a Tucson. They made my new car buying experience an unbelievably pleasant event. You keep waiting for some last minute snag to develop but there was none !! They give you a great product at a fair price including a good price for my trade-in. And, George Denham, my service advisor, has provided great service on my Hyundai for almost 10 years. To say that I'm a happy customer is an understatement. Less
George has Always been my contact for service for ALL these years and all my Hyundai vehicles!!! He always honestly explains what my vehicle needs for ultimate performance. I am a Golfer so i've asked on several occasions for some golf Perks to wear at my tournaments but I have been disappointed to date!! God Bless, jrb... More
George has Always been my contact for service for ALL these years and all my Hyundai vehicles!!! He always honestly explains what my vehicle needs for ultimate performance. I am a Golfer so i've asked on several occasions for some golf Perks to wear at my tournaments but I have been disappointed to date!! God Bless, jrb Less
They listened /Dave Seeschaaf was excellent and knew when I was serious about what I wanted and expected.I am not always easy to deal with when I know what I want and will challenge the dealer til I feel like they understand meI will continue to ask for details every step of the way and he was able to maintain himself and listen to everything I threw at himGreat experience / great courteous servi... More
They listened /Dave Seeschaaf was excellent and knew when I was serious about what I wanted and expected.I am not always easy to deal with when I know what I want and will challenge the dealer til I feel like they understand meI will continue to ask for details every step of the way and he was able to maintain himself and listen to everything I threw at himGreat experience / great courteous service /very patient and truly cared about my inquiries to the highest degree Less
We have had our battery replaced 3 times! We told the technician that something is pulling the fire out of the them but it is easier for the technician to put in a new battery than to find out what the real problem is! We paid over $280.00 for a new battery and within 5 mos. we were back with the same problem again?... More
We have had our battery replaced 3 times! We told the technician that something is pulling the fire out of the them but it is easier for the technician to put in a new battery than to find out what the real problem is! We paid over $280.00 for a new battery and within 5 mos. we were back with the same problem again? Less
They always have my car ready, if not sooner than they say. And if there's more wrong with my car, they let me know"before" fixing it.
We took our 23 year old daughter here to buy a new vehicle. The salesman was very thorough explaining all the options of the 2020 Hyundai Tucson Sport. They worked with us to get affordable payments that works for her. There was only one finance guy that evening; I did get a little antsy waiting but with COVID19 it’s understandable. I totally loved the finance guy! He gave our daughter a lot of e... More
We took our 23 year old daughter here to buy a new vehicle. The salesman was very thorough explaining all the options of the 2020 Hyundai Tucson Sport. They worked with us to get affordable payments that works for her. There was only one finance guy that evening; I did get a little antsy waiting but with COVID19 it’s understandable. I totally loved the finance guy! He gave our daughter a lot of excellent life advice about finances! Four members of our immediate family are Hyundai owners. I’m not looking to upgrade my vehicle at this time but I do love the new technology! I have a 2016 Hyundai Elantra with 105K miles; I’ve never had any issues with it; I would definitely buy from Cocoa Hyundai in the future! Less
Very satisfied with cocoa Hyundai. The entire process of my purchase was easy and pleasant.
Great service ....great prices!!!!😀😀😀😀
Great Service as always.
All I can say is WOOOOW! Don't even try another dealership - this is the one! Best service I have ever received when buying a car. This dealership deserves every star possible. After hours and hours of dealing with different dealerships, I became increasingly frustrated. I gave Sheldon a call and within 5 minutes he was able to give me the car I liked for the price I wanted. Within a few hours th... More
All I can say is WOOOOW! Don't even try another dealership - this is the one! Best service I have ever received when buying a car. This dealership deserves every star possible. After hours and hours of dealing with different dealerships, I became increasingly frustrated. I gave Sheldon a call and within 5 minutes he was able to give me the car I liked for the price I wanted. Within a few hours the vehicle was personally delivered to my doorstep. I couldn't be happier with the level of customer service I received. Special thanks to Sheldon, Brian, and Mark for making this happen for me. I'm officially a customer for life! Less
Friendly and willing to work with me and my demands!
Ian Malloy is a great guy to work with! Very knowledgeable, friendly and attentive. He will listen to you when you tell him what you need and make it happen for you. Highly recommend doing business with him, you won’t regret it!... More
Ian Malloy is a great guy to work with! Very knowledgeable, friendly and attentive. He will listen to you when you tell him what you need and make it happen for you. Highly recommend doing business with him, you won’t regret it! Less
Excellent!
Super nice people that helped me out sooner than I thought I could be. Pulled off the impossible as far as I'm concerned and I'll be forever greatful!
Excellent customer service!! I have always had a wonderful experience with Cocoa Hyundai dealership!
Very Friendly staff. Given the situation of Covid 19 the energy was great.
Excellent service and sales support. My internet purchase experience was seamless and surpassed my expectations.
Working with Adam was such a pleasure. Explained what I was looking for in my price range and after 2 days of texting.. something came in and he immediately thought of me. It was just what I needed and fit my budget. This is the 4th Hyundai my family has owned and couldn't be happier. Ask for Adam...very professional..knowledgeable and courteous. You couldn't find anyone better. Thanks Ada... More
Working with Adam was such a pleasure. Explained what I was looking for in my price range and after 2 days of texting.. something came in and he immediately thought of me. It was just what I needed and fit my budget. This is the 4th Hyundai my family has owned and couldn't be happier. Ask for Adam...very professional..knowledgeable and courteous. You couldn't find anyone better. Thanks Adam !! A very satisfied customer 😀 Less
I recently purchased a 2020 Hyundai Sonata Limited from Josh at Cocoa Hyundai. Josh did an excellent job in the process of getting all the paperwork together and explaining all the cars features and there are many. I've purchase 4 cars from them over the years and have always been impressed with there customer service.... More
I recently purchased a 2020 Hyundai Sonata Limited from Josh at Cocoa Hyundai. Josh did an excellent job in the process of getting all the paperwork together and explaining all the cars features and there are many. I've purchase 4 cars from them over the years and have always been impressed with there customer service. Less
This is second car from Coastal. Great owner Tracy Nelson, Sales Manager Jon, and my salesman too. Please give yourselves big fat pay raises❣️❣️
Needed a minor piece on my vehicle replaced due to damage, quick service. Cortney was my service advisor and was very nice, will be requesting her whenever I take my car back there!... More
Needed a minor piece on my vehicle replaced due to damage, quick service. Cortney was my service advisor and was very nice, will be requesting her whenever I take my car back there! Less
Excellent experience. Go see Adam at Cocoa Hyundai to find out for yourself.
I called for an appointment and was locked in in about a minute. I arrived for my service appointment about 10 minutes early and was done in half an hour. Great staff of friendly helpful people.... More
I called for an appointment and was locked in in about a minute. I arrived for my service appointment about 10 minutes early and was done in half an hour. Great staff of friendly helpful people. Less
Awesome sales folks and very helpful. Told them my budget and I couldn’t go over. They stuck to my budget. I really liked everyone I worked with.
Super nice sales people. No pressure which was the best part and I wasn't hounded after I left. I liked what I test drove, but just wasn't wholly sold on it, but had I been, 9/10 would have bought from them.... More
Super nice sales people. No pressure which was the best part and I wasn't hounded after I left. I liked what I test drove, but just wasn't wholly sold on it, but had I been, 9/10 would have bought from them. Less
Dave, Manny and Brian are the best! I bought my moms Hyundai Elantra here in 2006. 14 years later it is time to replace it. My mom still lives in Cocoa and I live in Dallas. I found a 2015 Elantra on their site and sent my mom to drive it. They understood 100% that my mom is elderly and disabled and that I would be working this for her. They gave her no pressure and we worked out the deal over th... More
Dave, Manny and Brian are the best! I bought my moms Hyundai Elantra here in 2006. 14 years later it is time to replace it. My mom still lives in Cocoa and I live in Dallas. I found a 2015 Elantra on their site and sent my mom to drive it. They understood 100% that my mom is elderly and disabled and that I would be working this for her. They gave her no pressure and we worked out the deal over the phone. The paperwork came and being in the financial industry myself there were not surprises, everything was as discussed. My mom means the world to me and I am so glad Cocoa Hyundai treated her and myself the way they did. When I lived there I bought other cars from them. This transaction made me proud to be part of the Cocoa Hyundai family even though I live in Dallas. When their website had limited photos they went and took more for me and sent them to my phone and they sent me all the paperwork via FedEx. I can’t give enough praise to these people. Thank you from the bottom of my heart. Less
Friendly, and enjoyable
Manny was our costumes representative with very good knowledge and very Pleasant .
Matt & Mitch are fabulous they should both receive rasises. Cocoa Hyundai is very lucky to employ people so professional, friendly and competent. My car looks like new and was done early. I called and spoke to both of them many times and they were always so polite and nice. I will tell all friends and I will never forget this great experience. Thank you!... More
Matt & Mitch are fabulous they should both receive rasises. Cocoa Hyundai is very lucky to employ people so professional, friendly and competent. My car looks like new and was done early. I called and spoke to both of them many times and they were always so polite and nice. I will tell all friends and I will never forget this great experience. Thank you! Less
I called for warranty work, and it was handled promptly.
Great experience! I had to trade in my small vehicle to meet the needs of my growing family as I am pregnant and they were very helpful in helping me find something big enough and that fit my budget! Thank you so much! Dave and Ali were wonderful, but special thanks to Sheldon for being compassionate as well as highly professional!... More
Great experience! I had to trade in my small vehicle to meet the needs of my growing family as I am pregnant and they were very helpful in helping me find something big enough and that fit my budget! Thank you so much! Dave and Ali were wonderful, but special thanks to Sheldon for being compassionate as well as highly professional! Less
Top notch! Extra thanks to Matt and Mitch!!
Super nice people helped us find what we needed and gave us a great deal. No kidding. Ask nicely and they will give you a lower price than anywhere else. It's not many dealerships I've walked out of feeling like I was treated fairly and feeling good about the interaction with all the people.... More
Super nice people helped us find what we needed and gave us a great deal. No kidding. Ask nicely and they will give you a lower price than anywhere else. It's not many dealerships I've walked out of feeling like I was treated fairly and feeling good about the interaction with all the people. Less
Great service.
Jerry was excellent! Real straight shooter and a really knowledgeable salesmen who will work hard to get you in the car you want. Definitely recommending him and Cocoa Hyundai to people I know looking for a vehicle.... More
Jerry was excellent! Real straight shooter and a really knowledgeable salesmen who will work hard to get you in the car you want. Definitely recommending him and Cocoa Hyundai to people I know looking for a vehicle. Less
Everyone is extremely friendly, my salesman Ian Malloy was exceptional and answered every question I had when getting a car. He also worked as hard as possible to get me into the car I wanted at a price I could afford. General sales manager Brian was really good to talk to and made everything extremely easy for a new car buyer to understand and gave me the most valuable information, he also is ex... More
Everyone is extremely friendly, my salesman Ian Malloy was exceptional and answered every question I had when getting a car. He also worked as hard as possible to get me into the car I wanted at a price I could afford. General sales manager Brian was really good to talk to and made everything extremely easy for a new car buyer to understand and gave me the most valuable information, he also is extremely flexible when getting information, like proof of residency, etc. Less
Took care of my car with excellent service.
Mine was a pleasant experience and those I dealt with were friendly and they did not waste any time. I had to take a day off work to be able to look for and find a vehicle and I was very happy with the outcome.... More
Mine was a pleasant experience and those I dealt with were friendly and they did not waste any time. I had to take a day off work to be able to look for and find a vehicle and I was very happy with the outcome. Less
Chuck was a very helpful sales person
Enjoyable experience despite the issues with the vehicle. Courtney Kirk did seem to care and help make sure I could be assisted and to try and work with me and let me understand any issues. If only it was a bit cheaper, but to be expected with an actual dealership.... More
Enjoyable experience despite the issues with the vehicle. Courtney Kirk did seem to care and help make sure I could be assisted and to try and work with me and let me understand any issues. If only it was a bit cheaper, but to be expected with an actual dealership. Less
Very pleased, all the staff took great care of us! Thank you!
Everyone was great and did a good job completing my first scheduled maintenance. Only improvement (that's outside of the dealership's control) is the need for the service rep to call the 3rd party warrantee provider (and was on hold for a lengthy time due to my Saturday service appt) to confirm I did not owe out-of-pocket for covered service. I would think that Hyundai IT could integrate this i... More
Everyone was great and did a good job completing my first scheduled maintenance. Only improvement (that's outside of the dealership's control) is the need for the service rep to call the 3rd party warrantee provider (and was on hold for a lengthy time due to my Saturday service appt) to confirm I did not owe out-of-pocket for covered service. I would think that Hyundai IT could integrate this information into their system to track this type of basic information to streamline the process. Less
Very Happy
Buying a car can be stressful, but Chuck is always helpful and trustworthy. This is my second Hyundai and I think the company is not as generous as before. No more free oil changes as long as you own the car. I do like the cars and the warranty. Will probably buy another Hyundai when the time comes. Ask for Chuck, you can count on him to be up front with you.... More
Buying a car can be stressful, but Chuck is always helpful and trustworthy. This is my second Hyundai and I think the company is not as generous as before. No more free oil changes as long as you own the car. I do like the cars and the warranty. Will probably buy another Hyundai when the time comes. Ask for Chuck, you can count on him to be up front with you. Less
Loved working with these guys on my New Kona. Was a quick and easy deal.
We had a great experience at Cocoa Hyundai. Chuck was straightforward with minimal back and forth on price. We actually went shopping for a Kia Telluride, but because of the costumer service and direct manner with which we were treated, we ended up in Palisade and couldn’t be happier!! Thank you to Chuck, Ali and the rest of the team at Cocoa Hyundai for going above and beyond to make sure we ... More
We had a great experience at Cocoa Hyundai. Chuck was straightforward with minimal back and forth on price. We actually went shopping for a Kia Telluride, but because of the costumer service and direct manner with which we were treated, we ended up in Palisade and couldn’t be happier!! Thank you to Chuck, Ali and the rest of the team at Cocoa Hyundai for going above and beyond to make sure we were comfortable and happy with our choice! They were a pleasure to deal with and made hanging out most of the day in a dealership not too terrible :-) Less
Incredibly friendly and knowledgeable staff at Cocoa Hyundai enabled us to lease a new 2020 Hyundai Palisade. Chuck Stupp from sales department was a pleasure to work with and was willing to negotiate to get our business. Ali from finance was willing to work with us throughout the day and stay late to get the deal closed. I would highly recommend Cocoa Hyundai to anyone looking to purchase or lea... More
Incredibly friendly and knowledgeable staff at Cocoa Hyundai enabled us to lease a new 2020 Hyundai Palisade. Chuck Stupp from sales department was a pleasure to work with and was willing to negotiate to get our business. Ali from finance was willing to work with us throughout the day and stay late to get the deal closed. I would highly recommend Cocoa Hyundai to anyone looking to purchase or lease a vehicle. Less
Great service. No pressure. Easy to talk to. Good product. Many reccomendations from satisfied customers.
I have always found the service department to be very helpful to me when making decisions for my vehicle. They take excellent care of my car making sure that all is in good order each time I bring in for service. This is one reason why I choose Cocoa Hyundai when purchasing a car.... More
I have always found the service department to be very helpful to me when making decisions for my vehicle. They take excellent care of my car making sure that all is in good order each time I bring in for service. This is one reason why I choose Cocoa Hyundai when purchasing a car. Less
I always pick George who I feel is honest and courteous. It is never a chore for me to have my car serviced, very pleasant experience. I love my Santa Fe and my Cocoa Hyundai dealership.... More
I always pick George who I feel is honest and courteous. It is never a chore for me to have my car serviced, very pleasant experience. I love my Santa Fe and my Cocoa Hyundai dealership. Less
Hyundai or nothing!! George is the best service tech! I'm on my 5th Hyundai. I commute for work and rack up the miles quick. Cocoa Hyundai Service and George help me to keep my Hyundais in top operating condition.... More
Hyundai or nothing!! George is the best service tech! I'm on my 5th Hyundai. I commute for work and rack up the miles quick. Cocoa Hyundai Service and George help me to keep my Hyundais in top operating condition. Less
Morgan was amazing and took great care of me to get my alternator replaced and made sure it got covered by my extended warranty. While I was waiting, I noticed that she took excellent care of the others in for service too. Thanks Morgan, your the best.... More
Morgan was amazing and took great care of me to get my alternator replaced and made sure it got covered by my extended warranty. While I was waiting, I noticed that she took excellent care of the others in for service too. Thanks Morgan, your the best. Less
This was the best experience I’ve ever had at a dealership. The salesman David Seeschaaf was very professional, friendly, and could answer any and all questions we had. Brian in finance was able to make it easy and fun to sign my paperwork. He worked hard to get me the best rates. So like I said it was a great experience much better than any other car I’ve ever purchased. A+ dealership!!... More
This was the best experience I’ve ever had at a dealership. The salesman David Seeschaaf was very professional, friendly, and could answer any and all questions we had. Brian in finance was able to make it easy and fun to sign my paperwork. He worked hard to get me the best rates. So like I said it was a great experience much better than any other car I’ve ever purchased. A+ dealership!! Less
Morgan was awesome she got my car right in the shop to get fixed and had it back running so much better. Thank you for all your help!
Good experience, so far I will keep getting my cars there and the maintenance as well
Highly recommend this car dealership to anyone ! The two gentlemen my family and I worked with last night went ABOVE & beyond for us! The put us in a beautiful santaFe sport & we are in love! Ali is such a kind hearted soul & took every chance he could on us & so did the salesman who showed us the car in the first place !... More
Highly recommend this car dealership to anyone ! The two gentlemen my family and I worked with last night went ABOVE & beyond for us! The put us in a beautiful santaFe sport & we are in love! Ali is such a kind hearted soul & took every chance he could on us & so did the salesman who showed us the car in the first place ! Less
When my son was in a very very bad car accident in Orlando and his car was totaled by another driver I called them to see if they could help us with out a down payment. They did just that! What a great team of guys!... More
When my son was in a very very bad car accident in Orlando and his car was totaled by another driver I called them to see if they could help us with out a down payment. They did just that! What a great team of guys! Less
Service staff was very professional and friendly. Great Service
Broke down on I95 and we felt lucky that we got serviced by Coco Hyundai. They made sure we got a good safe hotel and drove us. Picked us up in the morning and could give us the low down on the repairs needed. Gave us a loaner since it would be a day before parts got delivered and got it done for the amount quoted. Like I said we felt lucky! Would recommend them to anyone.... More
Broke down on I95 and we felt lucky that we got serviced by Coco Hyundai. They made sure we got a good safe hotel and drove us. Picked us up in the morning and could give us the low down on the repairs needed. Gave us a loaner since it would be a day before parts got delivered and got it done for the amount quoted. Like I said we felt lucky! Would recommend them to anyone. Less
Fantastic, personable and knowledgeable people who are there to help the costumer. Everything as promised.
Excellent customer service
First of all let me say that I LOVE my Sonata it is awesome. I received excellent service, Jerry never made me feel that I was being pushed into anything. Never got that "car salesman" feeling. The last car that I got from Hyundai I dealt with Eli, the finance manager, I was happy to see that he was still there. This is my third Hyundai and I have to say that your staff are fabulous. Thank... More
First of all let me say that I LOVE my Sonata it is awesome. I received excellent service, Jerry never made me feel that I was being pushed into anything. Never got that "car salesman" feeling. The last car that I got from Hyundai I dealt with Eli, the finance manager, I was happy to see that he was still there. This is my third Hyundai and I have to say that your staff are fabulous. Thank you. Jane Schmitt Less
Took my Subaru here for some paint and dent repairs. Great work and finish. The turnaround was quicker than initially expected, and they even washed and detailed my car without asking. Subaru of Melbourne has never done that... Very pleased with my experience.... More
Took my Subaru here for some paint and dent repairs. Great work and finish. The turnaround was quicker than initially expected, and they even washed and detailed my car without asking. Subaru of Melbourne has never done that... Very pleased with my experience. Less
Outstanding Service and Sales. Purchased a new Hyundai Tucson and I am so pleased with it. Adam is a fantastic Salesman and made the whole experience. The amazing designer cupcakes at closing was phenomenal.... More
Outstanding Service and Sales. Purchased a new Hyundai Tucson and I am so pleased with it. Adam is a fantastic Salesman and made the whole experience. The amazing designer cupcakes at closing was phenomenal. Less
Burt Johnson sold me the New 2020 Kona, and I'm in LOVE with it!very professional and great guy, thanks Burt!
Burt was attentive to our wants. He was very patient with decisions. Our Hyundai Palisade is everything we wanted.
They were quick, knowledgeable, and friendly! I definitely recommend this dealership. Very accommodating with our needs. Ali was especially great. He is was personable and knew what he was talking about. They definitely deserve the 5 stars. (also you get cupcakes)... More
They were quick, knowledgeable, and friendly! I definitely recommend this dealership. Very accommodating with our needs. Ali was especially great. He is was personable and knew what he was talking about. They definitely deserve the 5 stars. (also you get cupcakes) Less
Chuck is awesome
Very poor customer service. Took a friends looking to buy a top of the line Palisades and the sales staff there seemed disinterested and have never even followed up. Very disappointing!... More
Very poor customer service. Took a friends looking to buy a top of the line Palisades and the sales staff there seemed disinterested and have never even followed up. Very disappointing! Less
Jerry my salesman we just the best. Go see him very honest and helpful. Would recommend cocoa Hyundai to all my friends. I give them 5 star's.
Bought a used truck that was listed online. The entire buying experience with both the internet salesman Ian and the sales manager was positive. Felt comfortable with the purchase.... More
Bought a used truck that was listed online. The entire buying experience with both the internet salesman Ian and the sales manager was positive. Felt comfortable with the purchase. Less
Mark Marino our salesman was very nice and not pushy, he explained everything to us as we bought our new Hyundai Palisade. David & Julie Raulerson
It was a pleasure buying my new Tucsan from Cocoa Hyundai. Chuck, our saleman very easy to work with. He is very knowledgable and has a great personality. Ali was great with the paper work. I would hoghly recommend any one looking for a new car to stop in.... More
It was a pleasure buying my new Tucsan from Cocoa Hyundai. Chuck, our saleman very easy to work with. He is very knowledgable and has a great personality. Ali was great with the paper work. I would hoghly recommend any one looking for a new car to stop in. Less
Bought my car here over four years ago and these guys are still great! Thanks to Mark in service for a superb experience!
Excellent people, quality and service
Great experience. Friendly staff. Would recommend to others.
My visit at was very positive. I had the oil changed on my Tucson and my car had a complete inspection and no problems where found.The service adviser Morgan was very congenial and easy to deal with. I will definitely ask for her at my next service appointment... More
My visit at was very positive. I had the oil changed on my Tucson and my car had a complete inspection and no problems where found.The service adviser Morgan was very congenial and easy to deal with. I will definitely ask for her at my next service appointment Less
Josh Snyder was awesome. He came in on his day off to sell me my truck. Would reccomend Josh to anyone. Great employee!
Just leased the wife a 2020 Tuscon. The experience at the dealership was professional and seamless. Ian our salesman was excellent; no high pressure sales pitch. Answered all the questions we had prepared (allot). Would highly recommend this dealership and sales professional.... More
Just leased the wife a 2020 Tuscon. The experience at the dealership was professional and seamless. Ian our salesman was excellent; no high pressure sales pitch. Answered all the questions we had prepared (allot). Would highly recommend this dealership and sales professional. Less
Will definitely come back for any other car buying need. Adam was amazing in the whole process of showing us the cars. 10/10 would recommend.
Morgan was my service consultant when I went to get a maintenance done hassle free and quick
I just bought my 4th Santa Fe... Brand new. First time at Cocoa Hyundai. I was so lucky to meet IAN!!! He is so knowledgeable and easy going that it was actually EASY!!! I'm glad we met Ian and. YES!!!! I love my new Santa Fe!!!... More
I just bought my 4th Santa Fe... Brand new. First time at Cocoa Hyundai. I was so lucky to meet IAN!!! He is so knowledgeable and easy going that it was actually EASY!!! I'm glad we met Ian and. YES!!!! I love my new Santa Fe!!! Less
Purchasing a car at Cocoa Hyundai was a pleasure. The salesman, his "boss", and the finance guy were all so very personable. It was a nice change from some other car dealerships I've been to.... More
Purchasing a car at Cocoa Hyundai was a pleasure. The salesman, his "boss", and the finance guy were all so very personable. It was a nice change from some other car dealerships I've been to. Less
great place to get your car serviced
Carlos and Ali took very good care of us. Car we bought had a brake issue and a part had to be ordered..gave us a loaner while they waited for the part. great service.... More
Carlos and Ali took very good care of us. Car we bought had a brake issue and a part had to be ordered..gave us a loaner while they waited for the part. great service. Less
Everyone was so helpful with the entire process.
If I could give this dealership a zero I would. They are deceitful. They lie. When turning in lease they never send a check to Hyundai Finance. They were to take over the last 2 payments. They never paid finance company and now we are getting hounded with a bill. They are non responsive. Never available to take your call or if you go in person they say the sales manager is in a meeting. I... More
If I could give this dealership a zero I would. They are deceitful. They lie. When turning in lease they never send a check to Hyundai Finance. They were to take over the last 2 payments. They never paid finance company and now we are getting hounded with a bill. They are non responsive. Never available to take your call or if you go in person they say the sales manager is in a meeting. I would never recommend this dealership to anyone. You will never be treated fairly. They are all about trying to sneak as much money as possible from customers. Less
Josh took excellent care of us! We’ll be back!
Never buy a overpriced Hyundai again
Exceptional service and knowledge from Carlos. The entire experience was fabulous. I highly recommend Cocoa Hyundai.
My GF and in bought 2 like new used Hyundais last Sunday from Cocoa HyundaI. The entire process was fun and easy thanks to our salespeople Carlos and Josh and finance manager Brian. We went to 3 other dealerships during our car search and got nowhere near the friendly service we got at Cocoa Hyundai!... More
My GF and in bought 2 like new used Hyundais last Sunday from Cocoa HyundaI. The entire process was fun and easy thanks to our salespeople Carlos and Josh and finance manager Brian. We went to 3 other dealerships during our car search and got nowhere near the friendly service we got at Cocoa Hyundai! Less
Very happy with Cocoa Hyundai and their fast and friendly service.
As an owner of several vehicles, my lease with Hyundia service did not include my tire rotation and they charge for a car wash. Other brands such as toyota do not as those charges on during your maintenance free period. In fact free car washes are a regular thing. Same thing with my Jeep Cherokee. I love my Santa Fe but they shouldnt nickle and dime you.... More
As an owner of several vehicles, my lease with Hyundia service did not include my tire rotation and they charge for a car wash. Other brands such as toyota do not as those charges on during your maintenance free period. In fact free car washes are a regular thing. Same thing with my Jeep Cherokee. I love my Santa Fe but they shouldnt nickle and dime you. Less
From the time we picked Ian to work with we knew we had a good salesman. He asked us what we were looking for and found the exact vehicle I wanted. They even managed to get the car in from another dealer on a Saturday the same day!!!! Thank you Cocoa Hyundai for making us customers for life!!!... More
From the time we picked Ian to work with we knew we had a good salesman. He asked us what we were looking for and found the exact vehicle I wanted. They even managed to get the car in from another dealer on a Saturday the same day!!!! Thank you Cocoa Hyundai for making us customers for life!!! Less
We were not very satisfied the past two visits when trying to purchase a vehicle. You get all of these emails to trade your car in for something better and Hyundai is not able to work with your requests. I guess sales are real good right now and they are not as eager to spend the extra time to negotiate a sale that's not going to make them a lot of money. In addition, the sales person didn't show... More
We were not very satisfied the past two visits when trying to purchase a vehicle. You get all of these emails to trade your car in for something better and Hyundai is not able to work with your requests. I guess sales are real good right now and they are not as eager to spend the extra time to negotiate a sale that's not going to make them a lot of money. In addition, the sales person didn't show much interest after telling him what we could afford. In the past Cocoa Hyundai would work with you until you left out the door with a new vehicle. Very disappointed! Less
I like this dealership a lot and they do good work on my Elantra GTsport, the salesmen are friendly and fun to talk to as well. However in parts and service I keep being upsold on a tire rotation that my manual tells me that I do not need and it is a 60 dollar expense that I do not want to add on if I do not have to.... More
I like this dealership a lot and they do good work on my Elantra GTsport, the salesmen are friendly and fun to talk to as well. However in parts and service I keep being upsold on a tire rotation that my manual tells me that I do not need and it is a 60 dollar expense that I do not want to add on if I do not have to. Less
Great guys at this location! Not only got me in a good car but also gave me some advice on how to build my credit faster.
Excellent, professional, friendly. I can say only the best. Thank you very much.
Adam was very knowledgable and accommodating-he made the buying experience very enjoyable-this was our third car we bought at Cocoa Hyundia and we will look forward to the next one... More
Adam was very knowledgable and accommodating-he made the buying experience very enjoyable-this was our third car we bought at Cocoa Hyundia and we will look forward to the next one Less
Chuck stump was an excellent salesman and went above and beyond to serve my family and making us as comfortable as possible during the purchase. Overall very happy with the new 2020 Elantra... More
Chuck stump was an excellent salesman and went above and beyond to serve my family and making us as comfortable as possible during the purchase. Overall very happy with the new 2020 Elantra Less
My one star review is only because of the bogus "event" that was posted all over Facebook. It's a typical tactic for dealerships to post huge sales events all over social media to get people into the dealership. The whole "your job is your credit" is a scam unless you have a bunch of money as a down payment, which is the exact opposite of what we were told before we made the hour drive to the dea... More
My one star review is only because of the bogus "event" that was posted all over Facebook. It's a typical tactic for dealerships to post huge sales events all over social media to get people into the dealership. The whole "your job is your credit" is a scam unless you have a bunch of money as a down payment, which is the exact opposite of what we were told before we made the hour drive to the dealership. Burt, the salesman was awesome but, Brittany Wright is a con artist, very dishonest and will blame you for falling for the misleading tactics she used to get you into the dealership. Less
Salesman was helpful and knowledgeable. I walked in with low expectations and walked out with a brand new 2020 model. Great job.
Mark was very friendly and helpful. He answered all my questions. Thank you for the great service!
Every time I take my vehicle to Hyundai, you better believe the job will be done. You got to love hyundai.
I have never had to wait a long time for my car to be serviced and while in the waiting room the football game was on. One of the salesmen who was watching it told me I could change the channel if I wanted to because he felt that I should be able to watch whatever I wanted. He had asked me earlier if I liked football and I said It wasn't my thing but didn't mind it being on. I had noticed that ot... More
I have never had to wait a long time for my car to be serviced and while in the waiting room the football game was on. One of the salesmen who was watching it told me I could change the channel if I wanted to because he felt that I should be able to watch whatever I wanted. He had asked me earlier if I liked football and I said It wasn't my thing but didn't mind it being on. I had noticed that other salesmen kept coming in to get a peek and an update on the game as well. I thought that was very thoughtful of him but what kind of a girl would deprive guys of football! Less
Best experience buying a car I've ever had! Go see Chuck, tell him I sent you! 😁
We are very satisfied with our new Santa Fe. I think I probable could have haggles the price down a little but in all it was a great deal to do business with Cocoa Hyundai.... More
We are very satisfied with our new Santa Fe. I think I probable could have haggles the price down a little but in all it was a great deal to do business with Cocoa Hyundai. Less
Friday 28 2019 I went to get my 50 gift card after test driving the new Iconiq I am interested in. Also I provide them with my cupon number as well. Never got it! They lost my business. Hopefully other people have better luck.... More
Friday 28 2019 I went to get my 50 gift card after test driving the new Iconiq I am interested in. Also I provide them with my cupon number as well. Never got it! They lost my business. Hopefully other people have better luck. Less
Great experience. Would shop here again.
Burton Johnson made our experience with Cocoa Hyundai, enjoyable, his knowledge was very helpful. I'd give him more than 5 stars if I could. Thanks so much for making a new car purchase memorable. Donna Steiner... More
Burton Johnson made our experience with Cocoa Hyundai, enjoyable, his knowledge was very helpful. I'd give him more than 5 stars if I could. Thanks so much for making a new car purchase memorable. Donna Steiner Less
Everyone was very friendly and courteous, as well as receptive to my joking around. I felt welcome and comfortable there.
Go here. Honest descent ppl. My 3rd vehicle here in 5 yrs. Was really upside down so had to shop 3 dealers and behold they got me in and cheaper when others couldnt. Brian in finance sheldon manager brittany internet sales and adam floor saleman were all great. Trust me go here. They will work with you just tell them what youre needing. They deal with credit unions too cheaper rates. Trust me go ... More
Go here. Honest descent ppl. My 3rd vehicle here in 5 yrs. Was really upside down so had to shop 3 dealers and behold they got me in and cheaper when others couldnt. Brian in finance sheldon manager brittany internet sales and adam floor saleman were all great. Trust me go here. They will work with you just tell them what youre needing. They deal with credit unions too cheaper rates. Trust me go here. Thanks to eveybody that got me in my new ride love it. Less
Very good car buying experience. Dave was knowledgeable about car systems and differences from model to model.
Just bought our 7th car from them. Outstanding service; customer for life.
Ian was awesome. Had a great experience and friendly environment. Didnt feel pressured to get a vehicle right then and there.
Jerry was extremely helpful in getting me into a car. My Sentra has been a joy to drive. Anyone looking for a car I highly recommend cocoa Hyundai and ask for Jerry. Thank you again Jerry for all your help.... More
Jerry was extremely helpful in getting me into a car. My Sentra has been a joy to drive. Anyone looking for a car I highly recommend cocoa Hyundai and ask for Jerry. Thank you again Jerry for all your help. Less
Took my car there for repairs. When I picked it up the battery was dead and the car wouldn't start. An employee was nice enough to jump start the car. I just feel when you pay $2000 your car should be running when you pick it up.... More
Took my car there for repairs. When I picked it up the battery was dead and the car wouldn't start. An employee was nice enough to jump start the car. I just feel when you pay $2000 your car should be running when you pick it up. Less
Going to a car dealer is always a dreaded activity. Chuck made it an easy, awesome experience. Both my husband and I walked away thinking "that was not a bad experience at all." Even financing was easy and Ali was super fun to work with!... More
Going to a car dealer is always a dreaded activity. Chuck made it an easy, awesome experience. Both my husband and I walked away thinking "that was not a bad experience at all." Even financing was easy and Ali was super fun to work with! Less
Very happy that service department is open on Sat. longer hours. Customers who work all week and don't get off early benefit greatly from this change. Thank you... More
Very happy that service department is open on Sat. longer hours. Customers who work all week and don't get off early benefit greatly from this change. Thank you Less
Mark and Josh were a GREAT help.
Dan White is a caring and knowledgeable sales associate. He patiently and thoroughly explained all the details of the car I was looking to buy. Ali Sherief handled the financing details and was a pro. Love my new 2020 Hyundai Tucson! I would recommend Cocoa Hyundai to anyone looking for a new or used vehicle.... More
Dan White is a caring and knowledgeable sales associate. He patiently and thoroughly explained all the details of the car I was looking to buy. Ali Sherief handled the financing details and was a pro. Love my new 2020 Hyundai Tucson! I would recommend Cocoa Hyundai to anyone looking for a new or used vehicle. Less
Burt and Ali were great. In an out with a trade in less than 2 hours. Well worth the trip from Tampa to pick out my new car.
This is not my first experience with Cocoa Hyundai, the staff always makes me feel like family and welcome. My sales guy Josh was so helpful and patient, and as always a big thank to Sheldon and Ali for always getting me the best deals as possible. I will not use any other dealer, I highly recommend if you are looking for a car and great service visit Cocoa Hyundai.... More
This is not my first experience with Cocoa Hyundai, the staff always makes me feel like family and welcome. My sales guy Josh was so helpful and patient, and as always a big thank to Sheldon and Ali for always getting me the best deals as possible. I will not use any other dealer, I highly recommend if you are looking for a car and great service visit Cocoa Hyundai. Less
They tried to sell me a 2019 sonata base se model at 27,000 msrp..... (Hyundai website 22,650) I would not send any of my friends or family to this dealership.... More
They tried to sell me a 2019 sonata base se model at 27,000 msrp..... (Hyundai website 22,650) I would not send any of my friends or family to this dealership. Less
I felt my car start to wobble and was afraid to drive my Tucson so my car went straight to cocoa Hyundai. Kevin, the service manager, kept me updated on the progress of my car and 4 tires were needed but the price was very fair. When I picked it up I met Mark! Wow, exceptional customer service and a very quick transaction. Mark was so nice and enthusiastic I thought, he makes me want to have a Hy... More
I felt my car start to wobble and was afraid to drive my Tucson so my car went straight to cocoa Hyundai. Kevin, the service manager, kept me updated on the progress of my car and 4 tires were needed but the price was very fair. When I picked it up I met Mark! Wow, exceptional customer service and a very quick transaction. Mark was so nice and enthusiastic I thought, he makes me want to have a Hyundai forever! Thanks for everything. Less
Best service dept ever!!!
We had a wonderful experience and Josh our salesman was great.
Thank you very much to Mark at cocoa Hyundai, he was very knowledgeable and courteous. Excellent service
This was by far the most enjoyable, least painful car buying experience I've ever had! The staff was great and I would definitely recommend them!
Very nice, helpful staff
When I make an appointment I am given a reminder, then I am greeted with courtesy, treated with respect and given detailed information about what is needed. While waiting for the service to be done, I am treated to coffee and a donuts and a table to work at. I am given an internet connection and a TV to watch if I wish to. The "wait" is as painless as possible. Thanks... More
When I make an appointment I am given a reminder, then I am greeted with courtesy, treated with respect and given detailed information about what is needed. While waiting for the service to be done, I am treated to coffee and a donuts and a table to work at. I am given an internet connection and a TV to watch if I wish to. The "wait" is as painless as possible. Thanks Less
Awesome experience. They made it simple. Burt Johnson was very helpful helping me understand the vehicle. Thank you everyone
Our saleman worked hard to get us a good deal. The Manager worked extremely hard to ensure we were satisfied with the numbers. The final paperwork was done efficiently. Our only complaint was when we picked up our new car, it looked as if it had not been detailed. There was pollen and dirt build up all over it. Good customer service, detail or new car prep needs work.... More
Our saleman worked hard to get us a good deal. The Manager worked extremely hard to ensure we were satisfied with the numbers. The final paperwork was done efficiently. Our only complaint was when we picked up our new car, it looked as if it had not been detailed. There was pollen and dirt build up all over it. Good customer service, detail or new car prep needs work. Less
I went in today and test drove a car with Carlos. He is a really cool guy and was fun to talk to. He responded very quick and professionally to my texts and emails. Nice dealership.... More
I went in today and test drove a car with Carlos. He is a really cool guy and was fun to talk to. He responded very quick and professionally to my texts and emails. Nice dealership. Less
Love the way my Tuscan rides everyone was very thoughtful and courteous would definitely recommend and I would use them again.
Easiest purchase of a car! I walked into the dealership having already researched the trade-in value of my 2016 Santa Fe, and knowing the type and color of car I wanted to purchase. The 0% financing is what brought me into the dealership but Burt sold me the car I wanted. Burt took the time to explain the differences in all the models and features of the Santa Fe, he found me the exact car, an... More
Easiest purchase of a car! I walked into the dealership having already researched the trade-in value of my 2016 Santa Fe, and knowing the type and color of car I wanted to purchase. The 0% financing is what brought me into the dealership but Burt sold me the car I wanted. Burt took the time to explain the differences in all the models and features of the Santa Fe, he found me the exact car, and I drove off in my 2020 Santa Fe in just a few hours! Kudos to Burt, Ali and Sales Manager. Less
Everyone were exceptionally nice. Treated me with respect and made me feel Special, Burt Johnson was a wonderful salesman. Explained everything in detail and was very thorough. He went the second mile for me. And a word about Ali. He made a painful paperwork exercise a pleasure. He is very nice. All in all I had a very nice experience.... More
Everyone were exceptionally nice. Treated me with respect and made me feel Special, Burt Johnson was a wonderful salesman. Explained everything in detail and was very thorough. He went the second mile for me. And a word about Ali. He made a painful paperwork exercise a pleasure. He is very nice. All in all I had a very nice experience. Less
Got me in and out in a very timely manner!
Great experience, sales person and manage worked hard to satisfy my requests
The staff was friendly. The driver who got me back and forth was fantastic. He was a good hire.
Chuck did a great job! Wife was very happy with purchase.
Great service. Highly recommended.
Ian malloy was true angel sent from GodHe and the staff at Cocoa Hyundai ...treated me like family..this my second car from there and so bless.....thank you Ian💯... More
Ian malloy was true angel sent from GodHe and the staff at Cocoa Hyundai ...treated me like family..this my second car from there and so bless.....thank you Ian💯 Less
Mark was very nice. Service was efficient.
Bought a new car for my daughter.
Terrible dealership. They just want to sale you everything. You get a free oil change but they drive you crazy the whole time telling you, you need this or that checked on the car. They just want to make money. Then they tried saying today when my husband went for the oil change we will buy your car back. My husband told the guy he was there for the free oil change and was not going to buy a car.... More
Terrible dealership. They just want to sale you everything. You get a free oil change but they drive you crazy the whole time telling you, you need this or that checked on the car. They just want to make money. Then they tried saying today when my husband went for the oil change we will buy your car back. My husband told the guy he was there for the free oil change and was not going to buy a car. We have only had our car 18 months. It doesn’t even seem Worth the oil change they just won’t leave you a lone. The owner in the past was very rude to us. I will buy a new car, but not from Cocoa Hyundai! I would like to give 0-star! Less
As a five-time Hyundai owner I have always been highly pleased with this dealership in every respect. Cocoa and Coastal Hyundai represent the epitome of excellence... that's why we come back time and time again...... More
As a five-time Hyundai owner I have always been highly pleased with this dealership in every respect. Cocoa and Coastal Hyundai represent the epitome of excellence... that's why we come back time and time again... Less
I got a great deal, all the staff were super Awesome!!! Outstanding car buying experience. Thank you Adam, Ali and Sheldon. Love my new car and Preston did a fantastic job detailing it!... More
I got a great deal, all the staff were super Awesome!!! Outstanding car buying experience. Thank you Adam, Ali and Sheldon. Love my new car and Preston did a fantastic job detailing it! Less
It was horrible
This dealership has to be the most corrupt dealership that I have ever had to do business with. I have bought over four vehicles at the dealership in the past 15 years between me and my family and we have always trusted Hyundai and their services. I took my car in for an oil change today like I normally do, and Mark from the service department who by the way is a very dishonest man and I do not r... More
This dealership has to be the most corrupt dealership that I have ever had to do business with. I have bought over four vehicles at the dealership in the past 15 years between me and my family and we have always trusted Hyundai and their services. I took my car in for an oil change today like I normally do, and Mark from the service department who by the way is a very dishonest man and I do not recommend doing service with him, turn my car back into me and the tire pressure monitoring system was on. I let them know and they said that apparently I have a nail in my tire. My car I have been driving it all this past week and I have had zero issues with any nails in my tires. Suddenly I go to the dealership, get my oil changed and now I have a nail in my back tire that they are not going to replace. I highly recommend nobody do business with this dealership ever again, this is the most frustrating experience I’ve ever had to go through with the dealership. I will never be buying a vehicle from the dealership again nor will ever do business with Hyundai period. Everybody in the service department is slimy, always trying to upsell you on stuff that you don’t really need. I understand that it is a business and a business has to make a profit but when it’s dishonest gain, I do not condone that. This review will also be posted on the Better Business Bureau and also on Facebook for everyone to see Less
Super nice team, only one issue but I’m very happy with my 2018 ELANTRA. Sweet car and perfect for my lifestyle. Bert and John, Thanks.
I’m very happy with the customer service that I experienced today. As usual it was excellent. They were very flexible with me to work out a payment plan that fit my budget. I Highly recommend Cocoa Hyundai.... More
I’m very happy with the customer service that I experienced today. As usual it was excellent. They were very flexible with me to work out a payment plan that fit my budget. I Highly recommend Cocoa Hyundai. Less
I recently purchased a new vehicle from Cocoa Hyundai and received some of the very best customer service I have ever had. My salesman was Josh Snyder. He was kind, courteous, and accommodating to my every need. He listened to what I needed and wanted in a vehicle and then presented several options and made suggestions until I was able to find the perfect car for me. Not only was he knowledgeab... More
I recently purchased a new vehicle from Cocoa Hyundai and received some of the very best customer service I have ever had. My salesman was Josh Snyder. He was kind, courteous, and accommodating to my every need. He listened to what I needed and wanted in a vehicle and then presented several options and made suggestions until I was able to find the perfect car for me. Not only was he knowledgeable about the product he sells he was efficient, friendly and provided top notch customer service by making us feel welcome and at home while we took care of the paperwork. He even fed us lunch! But the outstanding service didn't stop with just Josh, everyone else that also helped was friendly, and professional. Thank you all for being awesome! I definitely recommend this dealership. Less
always a satisfied customer just bought my 3rd Vehicle
I was taken in on time and only wated about 45 mins for my oil change and tire balance and rotation done.
Bad customer service
Your staffs and whole environment were very good
Pleasant!
A very fast and fair experiance
my Rep was overbearing .instead of coming to me to let me know what was the issues with my car, he comes to me with a total price before informing me of this I felt humiliatied...... More
my Rep was overbearing .instead of coming to me to let me know what was the issues with my car, he comes to me with a total price before informing me of this I felt humiliatied... Less
Service advisors were very efficient, friendly and my service on my vehicle was prompt. As always the fresh coffee and donuts were great! Thanks Cocoa Hyundai... More
Service advisors were very efficient, friendly and my service on my vehicle was prompt. As always the fresh coffee and donuts were great! Thanks Cocoa Hyundai Less
Cocoa Hyundai dealership is terrific! The personnel that work there are courteous and friendly. From the sales personnel to the service personnel they treat me well, and are always pleasant on the phone too.... More
Cocoa Hyundai dealership is terrific! The personnel that work there are courteous and friendly. From the sales personnel to the service personnel they treat me well, and are always pleasant on the phone too. Less
Fast ,easy no hassle
Everyone at Cocoa Hyundai is amazing! Dan White was great to work with, Ali in financing was extremely helpful and expedited my processes knowing I had my infant with me! I absolutely adore the Owners! Thank you for my brand new 2020 Palisade! We are loving our family vehicle!... More
Everyone at Cocoa Hyundai is amazing! Dan White was great to work with, Ali in financing was extremely helpful and expedited my processes knowing I had my infant with me! I absolutely adore the Owners! Thank you for my brand new 2020 Palisade! We are loving our family vehicle! Less
Timely service, good communication.
The staff is always so friendly and helpful. I love Cocoa Hyundai and love my White on White Palisade
Great service. Car delivered as promised.
Dan White is an exceptional salesman.
Great cars and excellent service! I will by my next car from Cocoa Hyundai!!!
Folks are cheerful, helpful, and they communicate very well. A phone call or two can make a big difference!
Always a pleasure working with Cocoa Hyundai. My first choice for buying cars and getting service done!The wait time is never that bad, and their customer service is the best!... More
Always a pleasure working with Cocoa Hyundai. My first choice for buying cars and getting service done!The wait time is never that bad, and their customer service is the best! Less
Class act from start to finish, see Dan White! They proved they wanted to work with me and get me in a new car! I give high props to this whole dealership!... More
Class act from start to finish, see Dan White! They proved they wanted to work with me and get me in a new car! I give high props to this whole dealership! Less
My experience with cocoa Hyundai especially with my salesman Chuck Stupp Has been a five star experience. I was able to lease a new car almost five months before my lease was up and get so much more for my money as far as fabulous upgrades. I absolutely love my new 2019 Hyundai Sonata SEL with the smart key and so many other wonderful features I especially love the fact that Hyundai gives you a f... More
My experience with cocoa Hyundai especially with my salesman Chuck Stupp Has been a five star experience. I was able to lease a new car almost five months before my lease was up and get so much more for my money as far as fabulous upgrades. I absolutely love my new 2019 Hyundai Sonata SEL with the smart key and so many other wonderful features I especially love the fact that Hyundai gives you a full three years with Blue Link and roadside assistance and two free oil changes a year there's nobody that's able to beat all of those perks Less
Excellent customer service.Great handling of business.Awesome people to work with.Recommend to anyone
I purchased a vehicle from Cocoa Hyundai and the sales rep, Adam Marx was great. He asked questions then brought a car around that he thought I would like without having to walk around the lot. We test drove the car and I ended up purchasing it. Adam was great to work with and explained everything. I've had to ask more questions but he's been very polite and answered all my questions. Will d... More
I purchased a vehicle from Cocoa Hyundai and the sales rep, Adam Marx was great. He asked questions then brought a car around that he thought I would like without having to walk around the lot. We test drove the car and I ended up purchasing it. Adam was great to work with and explained everything. I've had to ask more questions but he's been very polite and answered all my questions. Will definitely refer Adam to my friends. Less
Like most, I don’t relish a trip to have my car maintained, but the Cocoa dealership makes it a very pleasant experience. I love the nice waiting area with high speed Internet and cold bottled water, but my service coordinator, COURTNEY, ties it all together with her knowledge. FIVE STARS!... More
Like most, I don’t relish a trip to have my car maintained, but the Cocoa dealership makes it a very pleasant experience. I love the nice waiting area with high speed Internet and cold bottled water, but my service coordinator, COURTNEY, ties it all together with her knowledge. FIVE STARS! Less
I had to take my Santa Fe in for an unscheduled visit. My car started overheating while driving down the road. Mark, the service writer, and his team jumped right on it and had it diagnosed quickly. I’ll definitely use them again if the need arises.... More
I had to take my Santa Fe in for an unscheduled visit. My car started overheating while driving down the road. Mark, the service writer, and his team jumped right on it and had it diagnosed quickly. I’ll definitely use them again if the need arises. Less
Nice,professional people. Fair and honest. I would recommend to anyone.
Buying a car ftom Cocoa Hyundai has been the best experience I have ever had. Our salesperson Dan White was professional, informative and friendly. He explained in detail all of the features. Since I am not tech savvy he was patient with me. I am very pleased with my new car.... More
Buying a car ftom Cocoa Hyundai has been the best experience I have ever had. Our salesperson Dan White was professional, informative and friendly. He explained in detail all of the features. Since I am not tech savvy he was patient with me. I am very pleased with my new car. Less
Management makes little effort to correct errors in the documentation. The staff treated me like I was the cause for their mistakes. It took 5 weeks to correct my title error which I pointed out to them within 24 hours. No apology was given at any period along the way to correction. Attitude continued to be presented to me that it was my fault for the errors. A offer of fisticuffs was given by ... More
Management makes little effort to correct errors in the documentation. The staff treated me like I was the cause for their mistakes. It took 5 weeks to correct my title error which I pointed out to them within 24 hours. No apology was given at any period along the way to correction. Attitude continued to be presented to me that it was my fault for the errors. A offer of fisticuffs was given by one of the managers today when I picked up the corrected copy of my title. I am NOT pleased. Less
Cocoa Hyundai always does an outstanding job on my 2016 Tucson.. The customer service is always professional, outstanding and very friendly.. Everything is explained to me prior to having work done on my vehicle,. During the wait time free coffee and goodies are available.. Comfortable chairs and tables are in the waiting area.. You can view new vehicles and talk to sales persons on the sales flo... More
Cocoa Hyundai always does an outstanding job on my 2016 Tucson.. The customer service is always professional, outstanding and very friendly.. Everything is explained to me prior to having work done on my vehicle,. During the wait time free coffee and goodies are available.. Comfortable chairs and tables are in the waiting area.. You can view new vehicles and talk to sales persons on the sales floor area next to tge waiting area.. Clean restrooms make your waiting more pleasant. When your vehicle is ready your rep will come come and let you know your vehicle is ready.. George went over a checklist that covers all that was done and the total costs of all the work that was completed,. Bill paying was completed iin no time. Fast and easily done. George told me where my vehicle was parked. And my next appointment I'll be sure to ask for George. Cocoa Hyundai does an amazing job.. Keep up the good work until I visit you again... Less
So far so good. Just bought the car today. Hope any follow up is just as good!
I highly recommend Cocoa Hyundai! The salesman, Dan, was fabulous and Ali in finance was exceptional. All in all it was a super easy car buying experience. Thank you Cocoa Hyundai!!!... More
I highly recommend Cocoa Hyundai! The salesman, Dan, was fabulous and Ali in finance was exceptional. All in all it was a super easy car buying experience. Thank you Cocoa Hyundai!!! Less
Called Service Department and was told the car was not under warranty. Left a message for Service Advisor to return my call but he didn't. Called to get it towed and Roadside Assistance said it's not under warranty. They sent me to customer assistance and they confirmed the car is under warranty. Once the warranty was confirmed, the towing and repair were very smooth.... More
Called Service Department and was told the car was not under warranty. Left a message for Service Advisor to return my call but he didn't. Called to get it towed and Roadside Assistance said it's not under warranty. They sent me to customer assistance and they confirmed the car is under warranty. Once the warranty was confirmed, the towing and repair were very smooth. Less
Josh and everyone at Cocoa Hyundai were very nice and helpful. They did what they said they would do and that is very important to me. Will keep going back to Cocoa Hyundai for my car needs. Would definitely recommend Cocoa Hyundai to friends and family.... More
Josh and everyone at Cocoa Hyundai were very nice and helpful. They did what they said they would do and that is very important to me. Will keep going back to Cocoa Hyundai for my car needs. Would definitely recommend Cocoa Hyundai to friends and family. Less
I had a flat and they were able to get me an appointment in short notice. All fixed and on my way with all new tires. Old tires were old and worn
Brought my Elantra in for service this morning.. they took me in right away. The service lead George did a great job of taking care of my issue promptly. The customer lounge is great, big tv, free WiFi, coffee, donuts and water... More
Brought my Elantra in for service this morning.. they took me in right away. The service lead George did a great job of taking care of my issue promptly. The customer lounge is great, big tv, free WiFi, coffee, donuts and water Less
I’ve taken my vehicle to Cocoa Hyundai twice now, I recently move to to the area so this is a new dealer for me. Great experience both times. Very professional service team. Both times they worked hard on providing me options to fix my car. Very knowledgeable and attentive. Great job!... More
I’ve taken my vehicle to Cocoa Hyundai twice now, I recently move to to the area so this is a new dealer for me. Great experience both times. Very professional service team. Both times they worked hard on providing me options to fix my car. Very knowledgeable and attentive. Great job! Less
Good service. Good online service function. Always trying to upsell maintenance.
We have Been Hyundai customers for 15 years and keep coming back Because of their customer service and willingness to go above and beyond. We have not hesitated to call george the service manager when traveling out of state if we think somethings amiss and he always has time for us We recently purchased a 2020 élan truck from Adam Marx who made it so painless it wasn’t funny. We had a great expe... More
We have Been Hyundai customers for 15 years and keep coming back Because of their customer service and willingness to go above and beyond. We have not hesitated to call george the service manager when traveling out of state if we think somethings amiss and he always has time for us We recently purchased a 2020 élan truck from Adam Marx who made it so painless it wasn’t funny. We had a great experience with him helping us discern our needs and finding the right car at the right price. Thanks Cocoa Hyundai!! Less
My husband and I bought our Elantra last Sunday the 18th of August, everybody up there cocoa Hyundai was very helpful and informative wonderful, the one you want to ask for however his name is Chuck Stupp. Chuck is very informative he has a great deal of knowledge he stands next to his brand, he shows enthusiasm and cares about customers. he's very patient especially to work with customers like ... More
My husband and I bought our Elantra last Sunday the 18th of August, everybody up there cocoa Hyundai was very helpful and informative wonderful, the one you want to ask for however his name is Chuck Stupp. Chuck is very informative he has a great deal of knowledge he stands next to his brand, he shows enthusiasm and cares about customers. he's very patient especially to work with customers like us. I won't pretend that we were the easiest people to work with. He seems to have a lot of fans. there are actually people waiting in line to talk to him that speaks volumes to me as does his service we will always be customers of Coca Honda because of Chuck! Less
Very polite people, and very fast service.
The process was easy and quick and the staff was very attentive and knowledge.
We have bought 3 cars from Cocoa Hyundai and all 3 purchases were positive experiences. Salesmen and staff are friendly, knowledgeable, and easygoing. When our credit was less than perfect, we were treated the same as when our credit was great. We will definitely continue to be repeat customers. P.S. We also appreciate the great sense of humor our salesman and finance gentleman had during our ... More
We have bought 3 cars from Cocoa Hyundai and all 3 purchases were positive experiences. Salesmen and staff are friendly, knowledgeable, and easygoing. When our credit was less than perfect, we were treated the same as when our credit was great. We will definitely continue to be repeat customers. P.S. We also appreciate the great sense of humor our salesman and finance gentleman had during our latest purchase. 😃 Less
Had my 2019 Tucson in their body shop and received excellent service beyond what was expected. The work done to my car was exceptional and completed ahead of schedule. Would recommend their work to anyone.... More
Had my 2019 Tucson in their body shop and received excellent service beyond what was expected. The work done to my car was exceptional and completed ahead of schedule. Would recommend their work to anyone. Less
I am a fan of Cocoa Hyundai! I just purchased my second Genesis from one of their amazing sales lead. Their customer service is outstanding! I absolutely love my vehicle!... More
I am a fan of Cocoa Hyundai! I just purchased my second Genesis from one of their amazing sales lead. Their customer service is outstanding! I absolutely love my vehicle! Less
We love Cocoa Hyundai and the staff treats us like family, two years ago we bought three vehicles from them and a week ago we bought our vehicles in for maintenance, while waiting we saw the new addition to the Hyundai line the Palisade and fell in love with it, thanks to David Seeschaaf we were able to get the Palisade, love all the features on this vehicle. We are and will always be customers o... More
We love Cocoa Hyundai and the staff treats us like family, two years ago we bought three vehicles from them and a week ago we bought our vehicles in for maintenance, while waiting we saw the new addition to the Hyundai line the Palisade and fell in love with it, thanks to David Seeschaaf we were able to get the Palisade, love all the features on this vehicle. We are and will always be customers of Cocoa Hyundai....also to Brian in finance thanks for all that you do. Less
Service was excellent. The only comment I have is that the Maintenance Log I received when purchasing the Sonata says to have the first maintenance done at 3,750 miles or 6 months. I've had my new 2019 Sonata for only 3 months but had 4,466 miles on it, so I took it in for servicing. The guy at the dealership said I really didn't have to bring in the car until 7,000 miles or 6 months. My questio... More
Service was excellent. The only comment I have is that the Maintenance Log I received when purchasing the Sonata says to have the first maintenance done at 3,750 miles or 6 months. I've had my new 2019 Sonata for only 3 months but had 4,466 miles on it, so I took it in for servicing. The guy at the dealership said I really didn't have to bring in the car until 7,000 miles or 6 months. My question is, why the discrepancy between what the Maintenance Log says and what the dealership says? Less
Had efficient and good service.
An awesome experience when I needed it the most. After getting groceries out of the car the trunk lid wouldnt close. So I called up my local Coastal hyundai where I bought both of my sonatas to see if they could get me In. It's been downpouring rain for the last few days so I needed it fixed as i still had to get the kids from school. The lady said they were full for the day. I asked theres a no... More
An awesome experience when I needed it the most. After getting groceries out of the car the trunk lid wouldnt close. So I called up my local Coastal hyundai where I bought both of my sonatas to see if they could get me In. It's been downpouring rain for the last few days so I needed it fixed as i still had to get the kids from school. The lady said they were full for the day. I asked theres a nothing that can be done? Shebsaid, yes, you can come in as a walk in and wait for anything that possibly could open up but I would drop off the car if I was you. I had to get it fixed, so I went to mike gattos, paid $70 to have them tell me they didnt have the part. I called cocoa hyundai and the wonderful lady politely said they were full for the day but asked me what was the problem? I explained I couldnt shut my trunk. This woman literally said I will get you In, we cant have you in a car that cant close the trunk. I drive all the way to cocoa and they made a spot and took my car right in and fixed it. Thank you Cocoa Hyundai!!! A perfect example of nurturing the customer and going above and beyond. Less
Dearship was,easy to find, but they didn't have the type of vehicle I was looking for in inventory
Excellent service. Pleasant staff also.
Really good working with you with scheduling oil changes and stuff like rotating tires thank you cocoa Hyundai
Thanks for the wonderful buying experience, from my sales person right through Finance Excellent service hands down....
Fairly quick service for an oil change and tire rotation, great price, and super friendly employees!
Great experience. They were able to get me in earlier than my appointment time when I asked. Derrick’s communication was very helpful so my daughter didn’t have to wait long once I dropped her off.... More
Great experience. They were able to get me in earlier than my appointment time when I asked. Derrick’s communication was very helpful so my daughter didn’t have to wait long once I dropped her off. Less
Friendly & Fast
Highly recommend coming here to buy a car - new or used. I was helped by Francesco and Ali and both were extremely friendly and helpful. When I had a snag with my insurance and had to come back to re-do paperwork, Ali made it really easy to understand what our best options were and was cheerful and engaging the whole time. I will absolutely come back here in the future for other vehicles and reco... More
Highly recommend coming here to buy a car - new or used. I was helped by Francesco and Ali and both were extremely friendly and helpful. When I had a snag with my insurance and had to come back to re-do paperwork, Ali made it really easy to understand what our best options were and was cheerful and engaging the whole time. I will absolutely come back here in the future for other vehicles and recommend that this be others' first and only stop. Less
They worked with me to get me what I wanted. I felt the honesty and the desire to help out.
Great experience will definitely buy me next car from Josh and Cocoa Hyundai
Great..I was in fact a difficult customer because of disappointing news I heard (not thier fault, they just couldn't find the reason my car stalled). They ran a diagnostic...and didn't charge me because nothing showed up..PRETTY CLASSY MOVE! Special thanks to Derek for being so polite and professional when I was irrate. Pretty impressed. Thanks guys... More
Great..I was in fact a difficult customer because of disappointing news I heard (not thier fault, they just couldn't find the reason my car stalled). They ran a diagnostic...and didn't charge me because nothing showed up..PRETTY CLASSY MOVE! Special thanks to Derek for being so polite and professional when I was irrate. Pretty impressed. Thanks guys Less
David S went above and beyond helping us with our car purchase. He was very knowledgeable and helpful. Thanks so much! We are so happy with our new Elantra!!!... More
David S went above and beyond helping us with our car purchase. He was very knowledgeable and helpful. Thanks so much! We are so happy with our new Elantra!!! Less
Chuck was our sales person, he was very kind, and personable.
I am thrilled to have found Cocoa Hyundai! I recently relocated from Seattle. Mark in service was very helpful and was able to pull up my cars previous records and in doing so informed me that I wasn’t due for one of the things I had scheduled. He also went the extra mile helping me troubleshoot an issue syncing my phone. I’m very impressed with my service. I highly recommend Cocoa Hyundai.... More
I am thrilled to have found Cocoa Hyundai! I recently relocated from Seattle. Mark in service was very helpful and was able to pull up my cars previous records and in doing so informed me that I wasn’t due for one of the things I had scheduled. He also went the extra mile helping me troubleshoot an issue syncing my phone. I’m very impressed with my service. I highly recommend Cocoa Hyundai. Less
the salesman David .s is a great guy who answered all my questions and needs ,my purchase was completed late night when every one went home and he couldn't get the second set of keys, the next work day he drove half an hour to bring me my key that's good service. thanks again David .s... More
the salesman David .s is a great guy who answered all my questions and needs ,my purchase was completed late night when every one went home and he couldn't get the second set of keys, the next work day he drove half an hour to bring me my key that's good service. thanks again David .s Less
Excellent customer service from the entire staff.
40 minutes of waiting with no acknowledgement. Seeing as we were there for a recall with an appt I didn't expect that treatment. Finally walked out after being ignored for so long.... More
40 minutes of waiting with no acknowledgement. Seeing as we were there for a recall with an appt I didn't expect that treatment. Finally walked out after being ignored for so long. Less
Great service by caring folks. Greeted us with concern and took care of our battery problem. In and out quickly and without an appointment. That's great customer service.... More
Great service by caring folks. Greeted us with concern and took care of our battery problem. In and out quickly and without an appointment. That's great customer service. Less
Mr. Melynk is a fantastic Technician and true asset as the Shop Foreman of Cocoa Hyundai. He carefully and thoroughly inspected my vehicle and left me with a clear impression of what repairs to expect in the future. Ms. Cortney Kirk has been my Service Advisor twice now and does an excellent job of quickly getting the customer taken care of and in a very professional manner. Kudos to Cocoa Hyu... More
Mr. Melynk is a fantastic Technician and true asset as the Shop Foreman of Cocoa Hyundai. He carefully and thoroughly inspected my vehicle and left me with a clear impression of what repairs to expect in the future. Ms. Cortney Kirk has been my Service Advisor twice now and does an excellent job of quickly getting the customer taken care of and in a very professional manner. Kudos to Cocoa Hyundai for their Service and Exceptional choice in staff. Less
Always a great dealership to do business with.
As usual exceptional customer service.
Always kind and informative.
Extra friendly service. Chuck and staff were awesome to work with. Look forward to future visits.
Got me out of my high price lease and into a brand new 2019 Tucson with no money down. Highly recommended!!
Broke down on way home from vacation. Friendly staff, car fixed as soon as they could. Thank you!
I am one of those people who loathe car dealers. The guys at Cocoa Hyundai, including Carlos and Adam, are the outstanding exceptions. Friendly, professional, and knowledgeable, but not condescending, it was a pleasure working with them. I still haven't changed my mind about most car dealers, but Adam and Carlos are two that can be trusted, above all the rest!... More
I am one of those people who loathe car dealers. The guys at Cocoa Hyundai, including Carlos and Adam, are the outstanding exceptions. Friendly, professional, and knowledgeable, but not condescending, it was a pleasure working with them. I still haven't changed my mind about most car dealers, but Adam and Carlos are two that can be trusted, above all the rest! Less
This was my second.experience with Cocoa Hyundai and I'm even more happy this time! Burt Johnson, Sheldon Smith and Brian Gore were all awesome! Loving my new Santa Fe already!... More
This was my second.experience with Cocoa Hyundai and I'm even more happy this time! Burt Johnson, Sheldon Smith and Brian Gore were all awesome! Loving my new Santa Fe already! Less
Ian the sales man did an amazing job explaining the features of the vehicles we were interested in. He really knew his stuff! He was very down to earth and not pushy in any way. Sheldon and Jon the two managers really went above and beyond to insure that we were happy with our vehicle. Sheldon worked on his day off to find me the right vehical and even though Jon is the used car manager he really... More
Ian the sales man did an amazing job explaining the features of the vehicles we were interested in. He really knew his stuff! He was very down to earth and not pushy in any way. Sheldon and Jon the two managers really went above and beyond to insure that we were happy with our vehicle. Sheldon worked on his day off to find me the right vehical and even though Jon is the used car manager he really did an amzing job to help us while Sheldon was away from the office. The customer service at Cocoa Hyundai has to be the best I have ever experienced! Ian the online sales man was very nice and truely understands kids when they get inpatient at a dealership. If i could i would give them a 100 stars! Avain all around best customer service. Thank you to all the staff at Cocoa Hyundai, I love my Hyper White Palisade! Less
They care about their reputation and do the right thing.
Nice and professional. Tyvm
My window tint started to peel. It was under warranty. The tint job was great but they never cleaned the window after they were done. I could barely see out the window it was so dirty with soap streaks. Did not notice till I was leaving. #Disappointed... More
My window tint started to peel. It was under warranty. The tint job was great but they never cleaned the window after they were done. I could barely see out the window it was so dirty with soap streaks. Did not notice till I was leaving. #Disappointed Less
Even though I caused a delay in our getting started on the servicing, they were courteous, patient, and professional, getting out of there as soon as possible. I would recommend them highly.... More
Even though I caused a delay in our getting started on the servicing, they were courteous, patient, and professional, getting out of there as soon as possible. I would recommend them highly. Less
Always excellent care and service. Thank you!
So the only reason I gave 4 stars is because we had to wait soooo long 1:30-4:15. But to be fair we didn’t have an appointment and the problem was difficult to discern so the car had to be moved over to a Master Mechanic ‘s bay for resolution. As is often the case it was something small and easily overlooked...a blown fuse!!! But everyone was so accommodating and gracious as always at Cocoa Hyu... More
So the only reason I gave 4 stars is because we had to wait soooo long 1:30-4:15. But to be fair we didn’t have an appointment and the problem was difficult to discern so the car had to be moved over to a Master Mechanic ‘s bay for resolution. As is often the case it was something small and easily overlooked...a blown fuse!!! But everyone was so accommodating and gracious as always at Cocoa Hyundai!! Thank you for your service!! Less
I was in for a safety recall. Was given this huge estimate of things that needed to be done. One being $25.60 for a brake light that was supposively out. Went out to check and neither brake light was out. SMH. Supporting my why I don't trust what they tell me.... More
I was in for a safety recall. Was given this huge estimate of things that needed to be done. One being $25.60 for a brake light that was supposively out. Went out to check and neither brake light was out. SMH. Supporting my why I don't trust what they tell me. Less
Everyone I dealt with was wonderful! No pressure and they understood my needs. Thanks Cocoa Hyundai!
The service department made a mistake that caused substantial damage to my engine. But they repaired it at zero cost to me. They also gave me a free loaner car. I wouldn’t take my Hyundai anywhere else. Thank you.... More
The service department made a mistake that caused substantial damage to my engine. But they repaired it at zero cost to me. They also gave me a free loaner car. I wouldn’t take my Hyundai anywhere else. Thank you. Less
Quick to serve. Awesome service!
Great service. Had no problems. I had Chuck helping me on Saturday then Burt finished helping me get into a reasonable and reliable vehicle. Everyone involved helped made this experience easy and not stressful. Thank you!... More
Great service. Had no problems. I had Chuck helping me on Saturday then Burt finished helping me get into a reasonable and reliable vehicle. Everyone involved helped made this experience easy and not stressful. Thank you! Less
Excellent service
Excellent dealership, friendly staff. Was able to get a large portion of the paperwork out of the way prior to arriving and they already had the car washed and waiting for me when I arrived.... More
Excellent dealership, friendly staff. Was able to get a large portion of the paperwork out of the way prior to arriving and they already had the car washed and waiting for me when I arrived. Less
George has always taken care of me, sadly I’m moving but if I could ship my car to him to get it serviced I always would!
I called while on the way to the dealership and was told to bring the car on in and ask for Courtenay. I showed up minutes later and was Welcomed warmly. Just a few moments later able to leave. I was told that the inspection should be finished by 1:00 and precisely at 1:00 Courtenay called with my quote. Vehicle was ready next day just as stated. Great prompt service. I have been coming her... More
I called while on the way to the dealership and was told to bring the car on in and ask for Courtenay. I showed up minutes later and was Welcomed warmly. Just a few moments later able to leave. I was told that the inspection should be finished by 1:00 and precisely at 1:00 Courtenay called with my quote. Vehicle was ready next day just as stated. Great prompt service. I have been coming here for many years and I have never been dissatisfied with their services. Less
Awesome experience! They really have superior customer service!
Marc in service in amazing! He got my in and out in about a hour. He knew that I had to be somewhere and made it happen super fast. Ended up being a super easy fix! I'm a guaranteed customer now! Thanks everyone for the fast and friendly service. A salesman gave my daughter a piece of paper and we found a pen and drew while we waited at their tables on the sales floor.... More
Marc in service in amazing! He got my in and out in about a hour. He knew that I had to be somewhere and made it happen super fast. Ended up being a super easy fix! I'm a guaranteed customer now! Thanks everyone for the fast and friendly service. A salesman gave my daughter a piece of paper and we found a pen and drew while we waited at their tables on the sales floor. Less
Bought my car from Cocoa Hyundai 3 months ago. Sales staff are amazing and catered to my every need. Service department is quick, easy and professional.... More
Bought my car from Cocoa Hyundai 3 months ago. Sales staff are amazing and catered to my every need. Service department is quick, easy and professional. Less
Cocoa Hyundai was great with helping my Hisband and I a new car! Dan was our Sales Agent and he was enthusiastic, helpful and not pushy. We are still loving the new ride! I highly recommend them!!... More
Cocoa Hyundai was great with helping my Hisband and I a new car! Dan was our Sales Agent and he was enthusiastic, helpful and not pushy. We are still loving the new ride! I highly recommend them!! Less
A little pushing on selling same day. Paid off trade-in, not much difference in monthly payments between large down payment and 0 down. Just wasn't asked if color was okay or wanted different color but that was also partially my fault for not speaking up . Basic model power, handling response good.... More
A little pushing on selling same day. Paid off trade-in, not much difference in monthly payments between large down payment and 0 down. Just wasn't asked if color was okay or wanted different color but that was also partially my fault for not speaking up . Basic model power, handling response good. Less
Courtney always takes care of everything, is never rude or pushy.
I had a good experience. Very friendly service.
Bryant was great made my purchase of my Tucson Knight easy he was very knowledgeable and pleasant all around great experience thanks to the entire team... More
Bryant was great made my purchase of my Tucson Knight easy he was very knowledgeable and pleasant all around great experience thanks to the entire team Less
This is just not a good place to do business. Bad attitudes throughout the dealership.
They honored my coupon from the Hyundai dealer I bought it from in New Port Richey which is the only reason I went there rather than somewhere closer. A bit confusing as to who was my “handler”. Felt weird that they took pictures of my car when to my knowledge the one where I just moved from didn’t. All in all ok, but just not any smiling faces so felt a bit unfriendly... More
They honored my coupon from the Hyundai dealer I bought it from in New Port Richey which is the only reason I went there rather than somewhere closer. A bit confusing as to who was my “handler”. Felt weird that they took pictures of my car when to my knowledge the one where I just moved from didn’t. All in all ok, but just not any smiling faces so felt a bit unfriendly Less
Awesome salesman who made the dream come true.
Great service!
I just purchased a 2019 Hyundai Tuscon from Cocoa Hyundai. Totally satisfied with my purchase. The salesman Ian Malloy was knowledgeable about the SUV Tuscon and was courteous and pleasant to work with from the time I walked in the door to the time I drove away in my new Hyundai Tuscon. The finance, service and the detail employees that I met during this purchase were courteous and I am looking f... More
I just purchased a 2019 Hyundai Tuscon from Cocoa Hyundai. Totally satisfied with my purchase. The salesman Ian Malloy was knowledgeable about the SUV Tuscon and was courteous and pleasant to work with from the time I walked in the door to the time I drove away in my new Hyundai Tuscon. The finance, service and the detail employees that I met during this purchase were courteous and I am looking forward to working with them for maintenance of my SUV. Less
Ian went above and beyond helping me with this car purchase. He made sure it was quick and got me the exact car I wanted. He was very knowledgeable and helpful. Thanks so much!... More
Ian went above and beyond helping me with this car purchase. He made sure it was quick and got me the exact car I wanted. He was very knowledgeable and helpful. Thanks so much! Less
Service was good, folks don’t seem that happy to work there. Not that they need to be circus clowns but they could be a little happy and social when meeting with customers.... More
Service was good, folks don’t seem that happy to work there. Not that they need to be circus clowns but they could be a little happy and social when meeting with customers. Less
Great people with great service.
Ask for Francisco very plight and helpful, would recommend purchasing here
Awesome sales guy name chuck! Honest, very helpful, knowledgeable and super friendly. Finance department was on top of things..had me approved and in and out quickly. Great expierence as always! My family and I have purchased several vehicles from this dealership and will definitely be back! Thankyou cocoa hyundai.... More
Awesome sales guy name chuck! Honest, very helpful, knowledgeable and super friendly. Finance department was on top of things..had me approved and in and out quickly. Great expierence as always! My family and I have purchased several vehicles from this dealership and will definitely be back! Thankyou cocoa hyundai. Less
I went in to have my steering column fixed, super great customer service I can't thank Coco Hyundai enough, excellent job I recommend their service department highly!... More
I went in to have my steering column fixed, super great customer service I can't thank Coco Hyundai enough, excellent job I recommend their service department highly! Less
The service is always great when I visit!
Excellent service, prompt, courteous. Head and shoulders above other dealerships and the Hyundai a great car, too.
George is the best. I have been going to him for years and he always takes care of me. Thanks
Awesome customer service as usual
Had an amazing experience at Cocoa Hyundai! Manny, was very attentive to my wants and needs in picking out my next vehicle. He made the whole buying process so easy. Brian the Finance Manager was very friendly and helpful in completing my paperwork. Kudos to all who make Cocoa Hyundai and friendly and amazing experience! Thank you!... More
Had an amazing experience at Cocoa Hyundai! Manny, was very attentive to my wants and needs in picking out my next vehicle. He made the whole buying process so easy. Brian the Finance Manager was very friendly and helpful in completing my paperwork. Kudos to all who make Cocoa Hyundai and friendly and amazing experience! Thank you! Less
Very friendly very punctual. Did what they had to do for recall and called me when it was done. No trying to push something i wasn't interested in.
Paint needs to cure properly before checking. Color is black diamond which is a pearl with metallic in it. Doesn't pop under led light inspection. Could be too early to check. Customer service was fantastic at check in desk and service advisor.... More
Paint needs to cure properly before checking. Color is black diamond which is a pearl with metallic in it. Doesn't pop under led light inspection. Could be too early to check. Customer service was fantastic at check in desk and service advisor. Less
Service was really good the guy was intelligent and know his business and helped us out a lot with a good deal the owner was exceptionally kind
My neighbor works at Cocoa Hyundai and insisted I come here to buy a car. He said he knows a sales rep (Adam) who is great and would help me find what I’m looking for. Besides the drive, I live out in Orlando, it was well worth the time, wait and experience. My neighbor was right, Adam was awesome! Kept us engaged and put everything up front and was totally honest on his knowledge. He did whateve... More
My neighbor works at Cocoa Hyundai and insisted I come here to buy a car. He said he knows a sales rep (Adam) who is great and would help me find what I’m looking for. Besides the drive, I live out in Orlando, it was well worth the time, wait and experience. My neighbor was right, Adam was awesome! Kept us engaged and put everything up front and was totally honest on his knowledge. He did whatever he could to make my car happen.My car had to be brought down from their sister store, so I didn’t leave with my car the same day. However, Adam made it clear if he need to, he would drive to me to drop off my car. Which was really sweet, but since this was my first new car I wanted the whole experience and drove back. He went over ALL the features, made sure that all my safety features was on and gave his recommendation on how they should be applied since I drive alone.The staff as a whole was awesome ! They were really nice, finance got me an awesome rate that no one can beat.When I returned they knew exactly who I was greeted me immediately. I’ve heard a lot of bad experiences with purchasing a new vehicle, but with Cocoa Hyundai, you will expect nothing but exceptional.THANK YOU!!! Less
Ok place
Everyone was friendly and helpful, making this a pleasant buying experience! Would definitely come back!
I have always received excellent service when bringing my vehicle in for service. The staff is knowledgeable, courteous and always ready to help make my visit an enjoyable one. Courtney’s laugh and her professionalism make each trip there a present one and the service to my vehicle has been top notch. Highly recommend them.... More
I have always received excellent service when bringing my vehicle in for service. The staff is knowledgeable, courteous and always ready to help make my visit an enjoyable one. Courtney’s laugh and her professionalism make each trip there a present one and the service to my vehicle has been top notch. Highly recommend them. Less
Chuck very helpful helping with my visit , no pressure just very informative about the car I purchased. Love my Santa Fe❤️
Excellent service, very friendly and professional.
Josh and his colleague did an outstanding job working with us on our purchase.
Had a great experience here! Purchased my first brand new car from sales man Josh. He worked with me on the price and was very patient. Thank you josh, Carlos and brian! Love my new kona! 😍... More
Had a great experience here! Purchased my first brand new car from sales man Josh. He worked with me on the price and was very patient. Thank you josh, Carlos and brian! Love my new kona! 😍 Less
Ask for Francesco
I worked with Morgan and Carlos and they were amazing at helping us get what we wanted. We absolutely love our Hyundai.
Went in on a whim just to look. Everything from start to finish was very smooth. Got what we wanted for our trade and left with the car we wanted. Process was very smooth.... More
Went in on a whim just to look. Everything from start to finish was very smooth. Got what we wanted for our trade and left with the car we wanted. Process was very smooth. Less
I am not a fan of the way the service department is run. If I make an appointment and tell you what I need done you take down all my information, then I come in tell you my name and you ask me the same questions I told you over the phone, just for the front desk to send me to someone else to ask me the same questions I told you over the phone and the person at the front desk just asked me. Is the... More
I am not a fan of the way the service department is run. If I make an appointment and tell you what I need done you take down all my information, then I come in tell you my name and you ask me the same questions I told you over the phone, just for the front desk to send me to someone else to ask me the same questions I told you over the phone and the person at the front desk just asked me. Is there no communication? When I asked the representative if she had all my information in the system she replied sometimes the front desk gets different information. As a client that tells me that your office can not communicate and i should not be faulted or have my time wasted because your department is not organized. I should be able to drop my car off and leave and know that Cocoa Hyundai has it taken care of instead I have to wait at minimum 20 minutes for them to verify information I already told them with 2 other people because they can not communicate. I would expect better from them. Less
Edit 5/23I will be filing a report with the state attorney's office. Sales manager called me and said that the bank is wrong and that I should call them back and get the car back all he did was passed the buck along to the bank instead of taking responsibility and apologizing and giving me my $500 down payment back that would have been the responsible thing to do instead he wasted my time with a ... More
Edit 5/23I will be filing a report with the state attorney's office. Sales manager called me and said that the bank is wrong and that I should call them back and get the car back all he did was passed the buck along to the bank instead of taking responsibility and apologizing and giving me my $500 down payment back that would have been the responsible thing to do instead he wasted my time with a phone call saying that it wasn't their faultScam artist I bought a car from them in 2017 and I was a CO buyer on it with my father and a and a couple weeks ago he passed away so I called up the bank and informed them low and behold I'm not a co-buyer even though I have signed paperwork I called up and I spoke to the sales manager who blows me off and tells me call the bank back and talk to them again which I did and they're answered in change so either they're line or Hyundai is lying so I call him back and he's busy so I left a message and I explained that it was me calling back and they say their answer hasn't changed and could he give me a call back since I am a customer of theirs and I would have gladly continue being a customer now I just want my down payment back that's the least they could do is give me my five hundred bucks since they sold me a car I could never own!!!!!!!😠😠😠😠😠😠😠 Less
Josh and Carlos were great! They helped tremendously. They worked with our trade and helped us get the lowest possible payments. We drove over an hour to come here bc they promised us if we made the time to come see them they’d make it worth our while. Would recommend over and over.... More
Josh and Carlos were great! They helped tremendously. They worked with our trade and helped us get the lowest possible payments. We drove over an hour to come here bc they promised us if we made the time to come see them they’d make it worth our while. Would recommend over and over. Less
Awesome customer service our salesman Chuck went above and beyond for us.
Cocoa Hyundai exceeded all expectations I had with their service department!!! Courtney was so professional in working with us on the factory recall on our engine and restored my faith in Hyundai. When we're ready for a new car, I will no hesitation in going back to Cocoa Hyundai!!... More
Cocoa Hyundai exceeded all expectations I had with their service department!!! Courtney was so professional in working with us on the factory recall on our engine and restored my faith in Hyundai. When we're ready for a new car, I will no hesitation in going back to Cocoa Hyundai!! Less
My and husband and I went to probably a dozen other dealerships before this one while shopping for a car, and this was the most personable and professional experience out of all of them, our salesman was very friendly. We came in to buy a car we test drove at another dealership, but had a horrible experience there and didn't buy the car, so we pretty much knew exactly what we wanted. They did try... More
My and husband and I went to probably a dozen other dealerships before this one while shopping for a car, and this was the most personable and professional experience out of all of them, our salesman was very friendly. We came in to buy a car we test drove at another dealership, but had a horrible experience there and didn't buy the car, so we pretty much knew exactly what we wanted. They did try to pull a few negotiating tricks on us, but they didn't push too hard and in the end we got the deal we wanted. However, I'm afraid things might have been different if we didn't know what we were doing. I can't blame them for trying to get more money out of us, that's all car dealerships as we have learned and they were the least slimiest by far, but won't give 5 stars either. All in all we had a good experience though, and would recommend buying a car from them. Less
Taylor my service advisor always provides great service, but this time there was an issue & i blame management for not providing the appropriate training. When I purchased my vehicle, the window sticker stated “8-inch navi blue link multimedia/map update (3- year complimentary service). But Taylor did not agree, he stated it would cost me around $300 for the dealer ship to update the software & ... More
Taylor my service advisor always provides great service, but this time there was an issue & i blame management for not providing the appropriate training. When I purchased my vehicle, the window sticker stated “8-inch navi blue link multimedia/map update (3- year complimentary service). But Taylor did not agree, he stated it would cost me around $300 for the dealer ship to update the software & recommended I purchase the upgrade threw the vendor. I left messages for the shop manager as well as the general manager. Its been nine days & no call from anyone at the dealership. Not a good sign. Less
I had a great buying experience with Chuck. He was straightforward but not pushy and very accommodating. He took his time explaining the features of my new car and definitely went the extra mile. Would definitely recommend Cocoa Hyundai.... More
I had a great buying experience with Chuck. He was straightforward but not pushy and very accommodating. He took his time explaining the features of my new car and definitely went the extra mile. Would definitely recommend Cocoa Hyundai. Less
I came late afternoon and needed front lights replaced, oil change, tires checked and recall check.....everything was done efficiently and in a most organized and professional manner! I live in Orlando and work in Melbourne...thank you so much for your good work! The price was more than fair and less than expected.... More
I came late afternoon and needed front lights replaced, oil change, tires checked and recall check.....everything was done efficiently and in a most organized and professional manner! I live in Orlando and work in Melbourne...thank you so much for your good work! The price was more than fair and less than expected. Less
Great place and worked with us until we got in our payment range
Very professional and excellent customer service.
Manny (salesman) don't go to him. He passed us off as soon as we told him we are not buying a car today. All we wanted to do was test drive a car. He was not interested in us and passed us off to someone with an excuse of I have someone picking up a another car and he's on his way. David (salesman) probably doesn't know we are not planning to purchase a car today. Our family have purchase several... More
Manny (salesman) don't go to him. He passed us off as soon as we told him we are not buying a car today. All we wanted to do was test drive a car. He was not interested in us and passed us off to someone with an excuse of I have someone picking up a another car and he's on his way. David (salesman) probably doesn't know we are not planning to purchase a car today. Our family have purchase several cars from Cocoa Hyundai and this is not the customer service that we expected from Manny. Less
Taylor was extremely courteous as usual and I was out of there in record breaking time.
Great people and very friendly!!!!
They provided great service.
Great friendly people and service...wife says salesman is persistant, he is okay by me thankyou again....
Bought my CR-V here, they are a good place to buy a car, in my opinion
Picked up my Veloster N from Cocoa Hyundai on Friday. The whole process was made easy from first contact until delivery. I shopped several Hyundai dealers in central Florida. This was the car I wanted in the color I wanted. Thanks to the salesman Adam Marx for making the process smooth. John Moyle the sales manager was great to work with as well. It was the most positive experience we had in the ... More
Picked up my Veloster N from Cocoa Hyundai on Friday. The whole process was made easy from first contact until delivery. I shopped several Hyundai dealers in central Florida. This was the car I wanted in the color I wanted. Thanks to the salesman Adam Marx for making the process smooth. John Moyle the sales manager was great to work with as well. It was the most positive experience we had in the whole buying process. My wife felt like she was treated great by all. Some of the dealers we visited were condescending to her (sure way to kill a deal). Thanks Cocoa Hyundai! Less
Richard was so patient with me when I was looking for a new vehicle. We test drove several vehicles before finding my car! He was very attentive to my likes & dislikes & wanted to please me. He even said he'd rinse off my car when I bring it in for oil changes if he's there (my Hyundai dealer in New Mexico always washed my windows at least; sometimes they'd wash the whole car!) Richard even got a... More
Richard was so patient with me when I was looking for a new vehicle. We test drove several vehicles before finding my car! He was very attentive to my likes & dislikes & wanted to please me. He even said he'd rinse off my car when I bring it in for oil changes if he's there (my Hyundai dealer in New Mexico always washed my windows at least; sometimes they'd wash the whole car!) Richard even got all my stuff (& there was a lot of junk!) out of my trade-in & put the box of my stuff in my new car! Sheldon was great in helping meet my price needs & Ali was quick with all the financing stuff. All in all, a great experience! Thanks guys! Loving my new car!! Less
Very professional, helpful and courteous. Helps tremendously having someone take you home and pick you up!’
I had a wonderful experience purchasing my new Kona! Everyone I encountered was friendly and made sure I was a happy customer. I highly recommend Morgan! She was amazing! She walked me through the whole buying process and spent the time to make sure I drove out of their lot satisfied!... More
I had a wonderful experience purchasing my new Kona! Everyone I encountered was friendly and made sure I was a happy customer. I highly recommend Morgan! She was amazing! She walked me through the whole buying process and spent the time to make sure I drove out of their lot satisfied! Less
Best car buying experience
Very efficient, and wonderful customer service, I couldn’t be happier!
To replace my brake light they wanted $50.00 . I think the price was way to high. The light bulb was $8.00 .
Got me in and out to investigate a check engine light and rotate the tires.
Bought my car here...leased my previous cars from there...love the 10 year warrantyEvery time. I go in for service they are great...take care of all my issues...just brought it in for a recall and fixed it in reasonable time...... More
Bought my car here...leased my previous cars from there...love the 10 year warrantyEvery time. I go in for service they are great...take care of all my issues...just brought it in for a recall and fixed it in reasonable time... Less
Work was done quickly. Everyone is nice and they explained everything well.
Very friendly in the service department. The Collision Manager Matt is extremely helpful considering the technicians dropped the ball on a couple of projects. All in all, it was a good experience. I had to deal with them due to a car accident.... More
Very friendly in the service department. The Collision Manager Matt is extremely helpful considering the technicians dropped the ball on a couple of projects. All in all, it was a good experience. I had to deal with them due to a car accident. Less
Our salesman, Josh Snyder located the car (color and Model ) that we wanted. Josh went out of his way to insure that we would be happy and that have a pleasant car buying experience!Thank You, Josh, and Cocoa Hyundai.!!... More
Our salesman, Josh Snyder located the car (color and Model ) that we wanted. Josh went out of his way to insure that we would be happy and that have a pleasant car buying experience!Thank You, Josh, and Cocoa Hyundai.!! Less
They were great! I was done way ahead of schedule and they informed me of things as the service went along.
I was very satisfied with the service representative that I had. I love the fact that he told me what work I had in time past and it was time to have them replaced. He did not try to sale me something that I did not needed, I really appreciate honesty.... More
I was very satisfied with the service representative that I had. I love the fact that he told me what work I had in time past and it was time to have them replaced. He did not try to sale me something that I did not needed, I really appreciate honesty. Less
I was greeted as soon as I got out of my car. Very friendly people and full of knowledge. This was my first time buying a car, everyone there made it very easy.... More
I was greeted as soon as I got out of my car. Very friendly people and full of knowledge. This was my first time buying a car, everyone there made it very easy. Less
Cocoa Hyundai is the place to go for your new or used car!! After looking at and researching all the different crossovers I decided to get the Hyundai Kona. I am a loyal Hyundai customer and have had a few different models through the years. While inquiring on the internet before heading to the dealership I met Carlos Lopez he is the internet manager for Cocoa Hyundai. He was the person that made... More
Cocoa Hyundai is the place to go for your new or used car!! After looking at and researching all the different crossovers I decided to get the Hyundai Kona. I am a loyal Hyundai customer and have had a few different models through the years. While inquiring on the internet before heading to the dealership I met Carlos Lopez he is the internet manager for Cocoa Hyundai. He was the person that made me want to come into the dealership. It was Easter and he was working even though he was off. He was so personable and genuine. Dealing with him was a pleasure! The next day I told him that I would come in to do a test drive. When I arrived he came out to greet me and set me up with Adam Marx to look at the different vehicles. I decided on a vehicle and the whole process, from test drive to trading my vehicle, to finance went smoothly and quickly. With Adam's help I was in my new car in record time. Adam went above and beyond to make sure that I was happy with everything. I would highly recommend going to Cocoa Hyundai for your next vehicle! If your looking on the Internet email or call Carlos Lopez and if your going to the dealership ask for Adam Marx. I couldn't be happier with the experience I had with everyone at Cocoa Hyundai! Less
Ian is awesome.
Great service department
Had a quiet moment while my car was serviced for an oil change. I just don't understand why a 20 minute job takes 1 hour 25 minutes. Maybe the bays were still full, and had to wait for it to open. The moment was enjoyable because I could relax for that time.... More
Had a quiet moment while my car was serviced for an oil change. I just don't understand why a 20 minute job takes 1 hour 25 minutes. Maybe the bays were still full, and had to wait for it to open. The moment was enjoyable because I could relax for that time. Less
Josh is by far the besf. He works with you and makes you feel good about everything. This is our 3rd car and we wouldnt go to anyone besides him. Awesome people throughout.... More
Josh is by far the besf. He works with you and makes you feel good about everything. This is our 3rd car and we wouldnt go to anyone besides him. Awesome people throughout. Less
Excellent and very fast service!!!!
I needed an appt ASAP since I was visiting the area from out of state & something needed to be fixed. The employees at this dealership were professional, courteous, and punctual. I was at peace driving over 800 miles back home.... More
I needed an appt ASAP since I was visiting the area from out of state & something needed to be fixed. The employees at this dealership were professional, courteous, and punctual. I was at peace driving over 800 miles back home. Less
Morgan invited me and Jessica took care of me, the first car she brought up I fell in love with she stayed with me the whole time waiting on paperwork
All good. They got the work on my car done by the time they said they would.
As always service and the people are fantastic. Service advisor George is the greatest
I bring all my vehicles to get the service done only to cocoa Hyundai. The service desk is always super nice and the mechanic shawn always explains everything to me so I can understand. They are always straight forward and never over priced!! Love the team at this dealership.... More
I bring all my vehicles to get the service done only to cocoa Hyundai. The service desk is always super nice and the mechanic shawn always explains everything to me so I can understand. They are always straight forward and never over priced!! Love the team at this dealership. Less
Courtney always does an excellent and thorough job! Gunner was my mechanic today and took care of my brake problem in a very professional way. Thank you!... More
Courtney always does an excellent and thorough job! Gunner was my mechanic today and took care of my brake problem in a very professional way. Thank you! Less
I know they “strive for 5 stars from customers “ so this review should not be bothersome, because I am NOT a customer, nor will I ever be.Ever heard that saying, “if something is too good to be true” welp, that’s what’s going on here folks. I stupidly inquired about “some huyuggeeee sale” and like an idiot, I fell for it.Hook line and sinker.These people will say ANYTHING to get you in the door. ... More
I know they “strive for 5 stars from customers “ so this review should not be bothersome, because I am NOT a customer, nor will I ever be.Ever heard that saying, “if something is too good to be true” welp, that’s what’s going on here folks. I stupidly inquired about “some huyuggeeee sale” and like an idiot, I fell for it.Hook line and sinker.These people will say ANYTHING to get you in the door. They could care less about you, or your time.They knew EXACTLY what kind of car I had, the EXACT miles and the amount I still owed. They were told multiple times. I was told verbatim. “We can help you”As I said, bait n switch. I’ve heard great thing about the Melbourne Hyundai though 👍🏻😀 Less
As always, great service.
The sale advertised wasn't quite what we got but the service was fantastic.
Adam our sales representative was very personable and helpful. He accommodated me in every way. He made my car buying experience a happy event. I got exactly what I was looking for and at a reasonable price.... More
Adam our sales representative was very personable and helpful. He accommodated me in every way. He made my car buying experience a happy event. I got exactly what I was looking for and at a reasonable price. Less
Called for an OEM part. Had it ready by the time I got there at a reasonable price (cheaper online, but sometimes you need the part immediately). Car dealership was nice overall but slightly outdated interior... More
Called for an OEM part. Had it ready by the time I got there at a reasonable price (cheaper online, but sometimes you need the part immediately). Car dealership was nice overall but slightly outdated interior Less
Francesco listened and did a great job finding exactly what I wanted at the right price. Great Dealership with Excellent Staff !!
I recently called because I received a letter saying my 2013 Hyundai veloster turbo was under recall so I called to schedule a appointment the staff had no idea of the recall and I asked the service guy if I can call a 1800 number for Hyundai to see what I can do about this situation because my car is affected by the recall and has been stalling and making noises ever since I purchased this vehic... More
I recently called because I received a letter saying my 2013 Hyundai veloster turbo was under recall so I called to schedule a appointment the staff had no idea of the recall and I asked the service guy if I can call a 1800 number for Hyundai to see what I can do about this situation because my car is affected by the recall and has been stalling and making noises ever since I purchased this vehicle and the service guy laughed at me and said this is Hyundai. I love the Hyundai cars but it's been a hassle getting them to fix anything on my vehicle using my 10yr 100,000 mile warranty. I think I will be going elsewhere for my next vehicle Less
Love cocoa Hyundai always takes great care and George is the best Service Rep he cares about his clients
Endless research and three different dealerships and we were exhausted in our search for a new vehicle. We were on our way home to sit down and compare all their numbers and offers,when our phone rang in the car. It was a call from Carlos at the Cocoa Hyundai dealership. We hadn't gone to this dealership but I had gone into their website to compare prices, options and inventory. Their website a... More
Endless research and three different dealerships and we were exhausted in our search for a new vehicle. We were on our way home to sit down and compare all their numbers and offers,when our phone rang in the car. It was a call from Carlos at the Cocoa Hyundai dealership. We hadn't gone to this dealership but I had gone into their website to compare prices, options and inventory. Their website asks for your email and phone when you're visiting the site. Carlos asked me if we were still interested in a new vehicle or had already purchased etc. When I replied that we hadn't made a decision yet, he asked for one favor. Please stop in and ask for him and at least give them an opportunity to try and match what we were looking for before we made a final decision. It happened we were only a few miles from their dealership so we decided to stop. ************************************************ HOW i WISH THE SERVICE DEPT WAS AS GOOD AS THE SALES TEAM! MY NEW CAR PURCHASED ONLY 2 MONTHS AGO WITH ONLY 1491 MILES-FAILED TO START TODAY AFTER NOT BEING DRIVEN FOR ONLY TWO DAYS. I WAS ABLE AFTER MULTIPLE TRIES TO GET THE DOOR LOCK REMOTE TO UNLOCK THE CAR. ONCE INSIDE THE ENGINE WOULD NOT TURN OVER-ONLY HEARD A CLICK. CLEARLY A VERY DEAD BATTERY!!! NO I DID NOT LEAVE ANYTHING ON OR RUNNING ETC IN THE CAR. THE LIGHTS ON THE CAR WOULD COME ON, BUT VERY DIM AS WELL AS VERY DIM DASH ILLUMINATION. EVEN THE DRIVE GEAR CONSOLE HAD NO ILLUMINATION. I DECIDED TO TRY AND CHARGE THE BATTERY BEFORE CALLING A TOW. I HOOKED THE BATTERY CHARGER ON THE CAR FOR ABOUT 40 MINUTES AND THE CAR THEN STARTED. I DROVE STRAIGHT TO THE DEALERSHIP AND DESCRIBED THE ISSUE AND THAT I WANTED A NEW BATTERY. THEY PUT THE CAR ON THE DIAGNOSTIC EQUIPMENT AND EVERYTHING SHOWED "GOOD" WITH THE BATTERY. FIRST OFF- WOULDN'T THAT WOULD BE NATURAL SINCE IT HAD JUST RECEIVED A FULL CHARGE AND I ONLY DROVE IT 5 MILES TO THE DEALERSHIP? ACCORDING TO THE SERVICE DEPT-NOTHING SHOWED AS A PROBLEM SO THEY SENT ME ON MY WAY. WELL THERE IS SOMETHING WRONG WITH THE CAR AND I'M NOT SATISFIED WITH THEIR INVESTIGATIVE PROCESS. A BRAND NEW CAR'S BATTERY JUST DOESN'T DIE LIKE THAT JUST BECAUSE A CAR WASN'T DRIVEN FOR 2 DAYS AND WHETHER THEIR DIAGNOSTIC EQUIPMENT WAS ABLE TO DETECT ANYTHING IS IRRELEVANT TO ME. MACHINES MAKE MISTAKES ALL THE TIME. I STILL FEEL THAT THEY SHOULD REPLACE THIS BATTERY IN MY NEW CAR, SO I DON'T HAVE TO WORRY THAT IF I DON'T DRIVE THE CAR FOR A COUPLE DAYS TO KEEP THE BATTERY CHARGED THAT THIS WON'T HAPPEN AGAIN. I STILL SAY THE SALES TEAM WAS WONDERFUL, BUT I CANNOT SAY THE SAME FOR THEIR SERVICE DEPT. AND SINCE I BELIEVE BUYING A CAR AND A GOOD SERVICE DEPT ARE SUPPOSE TO BE A PACKAGE DEAL I'VE TAKEN AWAY MY FIVE STAR RATING. It was the best decision we made that weekend. Carlos introduced us to Josh Snyder and he asked for specific details on what numbers we wanted to see in our overall decision on a specific new vehicle. He then set out to beat all of them and still provide us with the vehicle that met our needs. It was painless and we actually drove home with our new vehicle. Carlos's phone call was the magic that made it work! Less
Dealership went well beyond normal expectations in solving some issues related to buying my new car, issues that were mostly self-inflicted. A very special mention also of sales person Adam Marx, who spent hours sorting out the problems and advocating for me inside Cocoa Hyundai - and this was not even his sale!!! Bottom line? I would certainly recommend them!... More
Dealership went well beyond normal expectations in solving some issues related to buying my new car, issues that were mostly self-inflicted. A very special mention also of sales person Adam Marx, who spent hours sorting out the problems and advocating for me inside Cocoa Hyundai - and this was not even his sale!!! Bottom line? I would certainly recommend them! Less
Josh was fantastic and so was all the people I dealt with. My wife is handicapped so he rode with me to my house to show her a Kona. After we went back to the dealership and I signed all the papers he theh drove his personal car to our house with all the paperwork and got my wife's signature. Then he went through all the features with me on the car again. On a scale of 1 to 10 I would give him an... More
Josh was fantastic and so was all the people I dealt with. My wife is handicapped so he rode with me to my house to show her a Kona. After we went back to the dealership and I signed all the papers he theh drove his personal car to our house with all the paperwork and got my wife's signature. Then he went through all the features with me on the car again. On a scale of 1 to 10 I would give him and everyone else a 12. We are both very pleased with the overall experience. Less
Easy to make an appointment. Friendly and courteous care. Cortney is always wonderful. She explains what is needed and why and keeps you updated on how your service work is progressing.... More
Easy to make an appointment. Friendly and courteous care. Cortney is always wonderful. She explains what is needed and why and keeps you updated on how your service work is progressing. Less
Josh is a great sales rep. He is very knowledgeable and pleasant to work with. If you need a new car go see Josh !!
Very friendly and prompt service!
No longer impressed. Customer for over 10 yrs. Recently inquired about a new different model vehicle. Deal was a JOKE. A really bad joke!! I hate it when a dealership thinks a customer is stupid. Some of us do our research on pricing before hand.... More
No longer impressed. Customer for over 10 yrs. Recently inquired about a new different model vehicle. Deal was a JOKE. A really bad joke!! I hate it when a dealership thinks a customer is stupid. Some of us do our research on pricing before hand. Less
Excellent service, I spoke to Josh to explain my needs on the phone as it was my wife and son in Glorida and I was in Georgia. My son is graduating from Florida Tech and needed a new car and we wanted to do it for his graduation. They went in and were given great treatment, got exactly what he wanted and there are no games played with them. No stress for me at home and a great price on a great ca... More
Excellent service, I spoke to Josh to explain my needs on the phone as it was my wife and son in Glorida and I was in Georgia. My son is graduating from Florida Tech and needed a new car and we wanted to do it for his graduation. They went in and were given great treatment, got exactly what he wanted and there are no games played with them. No stress for me at home and a great price on a great car from some great salespeople. Less
I love Cocoa Hyundai. I always receive excellent service!!
Friendly staff. Free coffee and donuts :)
Excellent service
Can I give more than a 5 star rating?? This experience was wonderful!! I had a bad experience with Cocoa Hyundai about 9onths ago and my salesman Billy Sampley, knew of that. Billy went over and above for my to turn it all around and make it wonderful for me. Thank you Billy, from my husband and I. And Howard, the finance guy, was very nice and pleasant as well.I would recommend Cocoa Hyundai a... More
Can I give more than a 5 star rating?? This experience was wonderful!! I had a bad experience with Cocoa Hyundai about 9onths ago and my salesman Billy Sampley, knew of that. Billy went over and above for my to turn it all around and make it wonderful for me. Thank you Billy, from my husband and I. And Howard, the finance guy, was very nice and pleasant as well.I would recommend Cocoa Hyundai and Billy Sampley to everyone!!! Less
Very professional and polite employees... Work was done in a timely manner... Thank you!
Everyone was really friendly. They went above and beyond to help get me into my new car. Thank you.
Courtney and George were very helpful in figuring out what was going on with our car.
I recently purchased a new Hyundai Sante Fe from Cocoa Hyundai and couldn't have ask for a better experience. Our salesman Rand was very professional and not pushy. He engaged us and kept in contact with us as we test drove and evaluated different vehicles. He was very knowledgable and courteous. Every step of the purchase was done with expertise and competence. Thank you... More
I recently purchased a new Hyundai Sante Fe from Cocoa Hyundai and couldn't have ask for a better experience. Our salesman Rand was very professional and not pushy. He engaged us and kept in contact with us as we test drove and evaluated different vehicles. He was very knowledgable and courteous. Every step of the purchase was done with expertise and competence. Thank you Less
Very fast service George was excellent will recommend friends and family to coco Hyundai
Great experience. Problem was handled quickly and efficiently
Went in for a recall and I was there less than an hour and customer service was on point. Even scheduled an appointment for an oil change.
Great !!!
Had oil change appointment for 2 pm. Waited until 2.20 to be seen and then took until 3:30 to complete. Oil change doesn’t take a lot of time. Why set appointment and still take 1.5 hours for service... More
Had oil change appointment for 2 pm. Waited until 2.20 to be seen and then took until 3:30 to complete. Oil change doesn’t take a lot of time. Why set appointment and still take 1.5 hours for service Less
I was in a bad way. Road hazard took out my front left tire. I was in a desolate area just north of KSC in the wildlife preserve I managed to get a tow through my warranty coverage with Hyundai and have car towed to dealership I left keys at dealership since it was after hours. Charlotte called me a 7:30 am and we ordered new tires around as well as alignment I am pleased with work, customer car... More
I was in a bad way. Road hazard took out my front left tire. I was in a desolate area just north of KSC in the wildlife preserve I managed to get a tow through my warranty coverage with Hyundai and have car towed to dealership I left keys at dealership since it was after hours. Charlotte called me a 7:30 am and we ordered new tires around as well as alignment I am pleased with work, customer care and expedited service for me to pickup vehicle and make it to work ASAP Thanks all Less
I wasn’t very impressed at all. I honestly will never go back and I now want to sell my Hyundai.... I’ve always had a Honda until recently , and they went above and beyond with customer service but unfortunately now with my Hyundai , they did not. They were not nice at all, very rude greeting by two young boys when I walked in. Then when I got there I sat for over 30 min before they even got me c... More
I wasn’t very impressed at all. I honestly will never go back and I now want to sell my Hyundai.... I’ve always had a Honda until recently , and they went above and beyond with customer service but unfortunately now with my Hyundai , they did not. They were not nice at all, very rude greeting by two young boys when I walked in. Then when I got there I sat for over 30 min before they even got me checked in for service. Then after an hour i checked the status of my car. They said another hour , so then I asked if the curtesy driver could take me somewhere while I was waiting . I had noticed my car sitting across the lot for a while . Then all of a sudden they tell me my car is done. My car had been sitting there ready for god knows how long. And on top of that once George gave me my keys he expected me and my baby to walk across the lot to get in my car instead of being a gentlemen and pulling it up like ALL dealerships would have done for a lady. Especially having a baby with me. I went into the service department knowing what was wrong with my car, I just wanted a second opinion and instead I left never wanting to return to Hyundai or to own one for that matter. Less
Excelent
They had a promotion recently and we're very friendly and courteous! 💓
Service department is friendly and courteous. The lounge is clean and pleasantly roomy with snacks and beverages available while waiting. My Service agent was George did a great job he did exactly as promised no pressure to have extras unnecessarily done like some dealerships. I will be back and highly recommend the service department.... More
Service department is friendly and courteous. The lounge is clean and pleasantly roomy with snacks and beverages available while waiting. My Service agent was George did a great job he did exactly as promised no pressure to have extras unnecessarily done like some dealerships. I will be back and highly recommend the service department. Less
RAND was an amazing sales rep. He even picked me up at my work in Melbourne to take me to see the vehicle. He and the team walked me through the deal and and were very patient with me as I sat in there showroom making sure I was getting the best deal for me..... I had been to the Hunger Project that they support in there parking lot and hadbeen impressed by a dealership that sews back into th... More
RAND was an amazing sales rep. He even picked me up at my work in Melbourne to take me to see the vehicle. He and the team walked me through the deal and and were very patient with me as I sat in there showroom making sure I was getting the best deal for me..... I had been to the Hunger Project that they support in there parking lot and hadbeen impressed by a dealership that sews back into their community. They also invest time and patience in you when you are dealing with them...Service at its best. In today's busy cut throat world that is refreshing. Thanks Ali and John and Rand for staying late and helping me get my new car. They even give you referral money for referring people. Ask Rand for my phone number and I will give you half of it if you end up buying. Paying it forward. Less
Always get great service
Very quick service and very friendly 👍
Great experience, friendly staff and no-pressure environment. Most importantly, when asked who the car is for and I responded with "my wife," the salesperson focused the conversation to her.... More
Great experience, friendly staff and no-pressure environment. Most importantly, when asked who the car is for and I responded with "my wife," the salesperson focused the conversation to her. Less
Definitely the worst experience I have ever had. I have gone through Cocoa Hyundai for four other vehicles, and I'm not sure why they made this experience so different but they definitely lost a long-term customer. Which they don't seem to care at all about. I was dragged along for four days with countless lies from countless people. They ran my credit much more times than was needed. I ended up ... More
Definitely the worst experience I have ever had. I have gone through Cocoa Hyundai for four other vehicles, and I'm not sure why they made this experience so different but they definitely lost a long-term customer. Which they don't seem to care at all about. I was dragged along for four days with countless lies from countless people. They ran my credit much more times than was needed. I ended up going through another Hyundai location that isn't affiliated with Cocoa, and I am so glad I did because my whole process was DONE in less than 24 hours, including them getting my vehicle from another dealership for me! All in all, very disappointing. Less
GEORGE IS THE MAN! And the mechanics of course. Stopped in for a nail in tire and ended up doing a service as well. They went beyond to get it all done without an appointment! I love this place and the whole gang! Thanks again guys!... More
GEORGE IS THE MAN! And the mechanics of course. Stopped in for a nail in tire and ended up doing a service as well. They went beyond to get it all done without an appointment! I love this place and the whole gang! Thanks again guys! Less
Purchasing a new vehicle from Cocoa Hyundai was easy and the staff was friendly and helpful. They brought the car right to me, I did not have to walk around the lot. The salesmen were friendly and not intimidating or pressuring me. It only took about an hour to complete the buying process.... More
Purchasing a new vehicle from Cocoa Hyundai was easy and the staff was friendly and helpful. They brought the car right to me, I did not have to walk around the lot. The salesmen were friendly and not intimidating or pressuring me. It only took about an hour to complete the buying process. Less
The salesman (Josh) was friendly, experienced and knowledgeable. I liked the low pressure sales approach leaving us with the feeling they were there to serve our needs.... More
The salesman (Josh) was friendly, experienced and knowledgeable. I liked the low pressure sales approach leaving us with the feeling they were there to serve our needs. Less
Burt and Carlos were awesome taking care of me and helping me get the car I really wanted.
These are good people
I've enjoyed my experience at this dealership this past year and will continue to have service done to my vehicle and lease more cars there. Knowledgeable and friendly staff and service is quick.... More
I've enjoyed my experience at this dealership this past year and will continue to have service done to my vehicle and lease more cars there. Knowledgeable and friendly staff and service is quick. Less
I researched a car. Told them what I had to offer. And how bad I wanted this car. And they made it happen. Very laid back place. Sometimes a little too laid back but it makes thing much more comfortable.... More
I researched a car. Told them what I had to offer. And how bad I wanted this car. And they made it happen. Very laid back place. Sometimes a little too laid back but it makes thing much more comfortable. Less
I’ve had my 2017 Elantra for about a week and a dash warning light came on. It looked like a transmission warning and my heart sank. I have a long trip planned for this weekend. Although I didn’t buy the car here they got me in immediately. Instead of gauging me for transmission repair the informed me that it was nothing more than a brake light. Not only was it repaired quickly they ran a full di... More
I’ve had my 2017 Elantra for about a week and a dash warning light came on. It looked like a transmission warning and my heart sank. I have a long trip planned for this weekend. Although I didn’t buy the car here they got me in immediately. Instead of gauging me for transmission repair the informed me that it was nothing more than a brake light. Not only was it repaired quickly they ran a full diagnostic test on the car to put my mind at ease. Very professional and very reasonable prices. I highly recommend. Less
My Mom and I had a great experience at Cocoa Hyundai purchasing a brand new car. We found just what we wanted in minutes, test drove, financed and out the door in reasonable time. Carlos, Manny and Sheldon were phenomenal, we highly recommend buying your next car there!... More
My Mom and I had a great experience at Cocoa Hyundai purchasing a brand new car. We found just what we wanted in minutes, test drove, financed and out the door in reasonable time. Carlos, Manny and Sheldon were phenomenal, we highly recommend buying your next car there! Less
We walked in with a particular model and style in mind and after a test drive realized that it was not for us. Rand was very patient with us and was able to match us with a car that was suitable. We didn't have to buy a car but this was a nice experience. No high pressure sales, it was very relaxed and we were in and out in 4 hours.... More
We walked in with a particular model and style in mind and after a test drive realized that it was not for us. Rand was very patient with us and was able to match us with a car that was suitable. We didn't have to buy a car but this was a nice experience. No high pressure sales, it was very relaxed and we were in and out in 4 hours. Less
Very friendly staff. Quick and easy process to buy a car.
Best car buying experience I ever had! Thank you Cocoa Hyundai for treating me like family! Adam Marx in sales had a great personality, took the initiative, and gave me some excellent advice. He was transparent. He proved the value of the car he was showing me and I bought it! Carlos Lopez, internet manager, followed up in a timely manner as well which got me into the dealership. Very friendly! ... More
Best car buying experience I ever had! Thank you Cocoa Hyundai for treating me like family! Adam Marx in sales had a great personality, took the initiative, and gave me some excellent advice. He was transparent. He proved the value of the car he was showing me and I bought it! Carlos Lopez, internet manager, followed up in a timely manner as well which got me into the dealership. Very friendly! Ali Sherieff, finance manager, was very personable and put me at ease. He helped make buying a car almost painless. I recommend this dealership without any reservations! Thank you for the great customer service guys! Less
The sales manager and my sales associate Josh Snyder bent over backwards to get me the car that I chose If i ever buy another car it will be at Cocoa Hyundai... More
The sales manager and my sales associate Josh Snyder bent over backwards to get me the car that I chose If i ever buy another car it will be at Cocoa Hyundai Less
I am currently deployed to Afghanistan and had issues with a recently replaced part. Cocoa Hyundai immediately reached out to my family and was incredibly helpful getting my wife and kids back on the road. Thank you for all your help!... More
I am currently deployed to Afghanistan and had issues with a recently replaced part. Cocoa Hyundai immediately reached out to my family and was incredibly helpful getting my wife and kids back on the road. Thank you for all your help! Less
My experience with the purchase of my new car was spectacular. Excellent attention and the treatment towards me as a client, was extraordinary. Offers and prices flexible and very good. I was very happy to have done business with the Cocoa Hyundai dealership.... More
My experience with the purchase of my new car was spectacular. Excellent attention and the treatment towards me as a client, was extraordinary. Offers and prices flexible and very good. I was very happy to have done business with the Cocoa Hyundai dealership. Less
I had an amazing experience purchasing my Hyundai Santa Fe Sport. The salesman John R. Was awesome. I knew the 3 vehicles i wanted to test drive before arriving. John was very knowledgeable with all 3 vehicles. It was only 2 hours from test driving all vehicles to signing the paperwork for my new ride.... More
I had an amazing experience purchasing my Hyundai Santa Fe Sport. The salesman John R. Was awesome. I knew the 3 vehicles i wanted to test drive before arriving. John was very knowledgeable with all 3 vehicles. It was only 2 hours from test driving all vehicles to signing the paperwork for my new ride. Less
Bought a new car
Helpful
Always friendly An will always do their best to please you !!! Hyundai is the best !
they are fast and efficient. They have a nice waiting room where you can have water coffee and donuts in the morning. The staff is very friendly
Free, lifetime of oil changes of all vehicles purchased here!
I bought my 5th car from Cocoa Hyundai today. I have been bugging the sales manager for months in search for the perfect car. And I was willing to wait, and we found it. My 2015 Silver Sonata Sport Turbo Limited. I can’t say enough great things about the staff, service, people and family that Cocoa Hyundai, and the entire Brevard County Hyundai Dealerships are to me and this community.... More
I bought my 5th car from Cocoa Hyundai today. I have been bugging the sales manager for months in search for the perfect car. And I was willing to wait, and we found it. My 2015 Silver Sonata Sport Turbo Limited. I can’t say enough great things about the staff, service, people and family that Cocoa Hyundai, and the entire Brevard County Hyundai Dealerships are to me and this community. Less
Customer service is definitely lacking at this location. I only come here to get an oil change when Coastal Hyundai is full. I have a 2017 Elantra. The last time I went the customer service rep told me that it was time for me to get new tires. I had just had 3 of my tires replaced within the last 2 months. Usually when I get an oil change (anywhere else), they check my lights and change the s... More
Customer service is definitely lacking at this location. I only come here to get an oil change when Coastal Hyundai is full. I have a 2017 Elantra. The last time I went the customer service rep told me that it was time for me to get new tires. I had just had 3 of my tires replaced within the last 2 months. Usually when I get an oil change (anywhere else), they check my lights and change the sticker to say when my next oil change is due. I'm actually wondering if they did anything. They obviously didn't check my lights b/c they were still set to Auto and the sticker wasn't changed to show when my next oil change is due. Luckily I don't actually pay them for my oil changes. Less
Thank you guys, as usual top-knotch customer service. Yoo-hoo, you replace my batteries which was becoming a hit unreliable. Cortney was nice enough to answer my many questions, with patients and she knew her stuff. Thanks again, this is my 3 Hyundai and I am pretty sure my next car will be too.... More
Thank you guys, as usual top-knotch customer service. Yoo-hoo, you replace my batteries which was becoming a hit unreliable. Cortney was nice enough to answer my many questions, with patients and she knew her stuff. Thanks again, this is my 3 Hyundai and I am pretty sure my next car will be too. Less
Wait was long but to be expected but felt rushed out the door because my rep was busy.
Adam, our salesman was very nice and answered all of our questions. Ali, who helped with the paperwork, invoicing and financing was amazingly helpful and friendly. We came in with our own pre-approved financing from our bank, and he was able to get us a much better rate and made the process of switching things around very easy.... More
Adam, our salesman was very nice and answered all of our questions. Ali, who helped with the paperwork, invoicing and financing was amazingly helpful and friendly. We came in with our own pre-approved financing from our bank, and he was able to get us a much better rate and made the process of switching things around very easy. Less
Taylor is great! Always a professional and pleasant experience.
Moo
Very friendly and professional. Would recommend to all.
Shopping for a new car is always exciting but can also be a little scary. My husband and I knew exactly what we wanted and had done our research. I went through the Truecar website the other night and found that many dealerships had the car we wanted. I built the car and selected the I'm interested form, within minutes I received an email as well as text message from Carlos at Cocoa Hyundai. It w... More
Shopping for a new car is always exciting but can also be a little scary. My husband and I knew exactly what we wanted and had done our research. I went through the Truecar website the other night and found that many dealerships had the car we wanted. I built the car and selected the I'm interested form, within minutes I received an email as well as text message from Carlos at Cocoa Hyundai. It was a simple “Hi we see your interested in a vehicle we have would you like us to contact you?” We called Carlos and he was great at asking questions about what we were looking for. After he reviewed our requests we decided to schedule an appointment for the next morning. We had a 8:30am appointment with Carlos & Josh. the meeting was awesome, they had multiple car combinations that met our needs ready and waiting for us. We settled on a combo and went inside. The negotiations (always my most hated part) was quick and easy......!!!!.... We purchased the exact car at the exact price we wanted to pay for it !!! Thank you Ali, Carlos, & Josh for making our car purchase an easy seamless experience. Less
Quick. Friendly people. Taylor D is very nice and calm and respectful. I’d come again.
Thought it was a Mitsubishi/Hyundai. My mistake.
Professional, comfortable, and very efficient.
Always professional and friendly!
Courteous, professional, respectful, efficient and fast, as usual.
Excellent customer service! No hassle and no stress!! You must ask for Josh!!
Overall, a very good experience. Andrew was excellent. The only thing that I didn't like was the fact that they gave me a loaner for a day. They explained that it was so there weren't any more miles put on my trade-in. Sounds reasonable, but it was a bit inconvenient. Other than that, I definitely recommend Cocoa Hyundai. They got me exactly what I wanted, even though it was in Clearwater!... More
Overall, a very good experience. Andrew was excellent. The only thing that I didn't like was the fact that they gave me a loaner for a day. They explained that it was so there weren't any more miles put on my trade-in. Sounds reasonable, but it was a bit inconvenient. Other than that, I definitely recommend Cocoa Hyundai. They got me exactly what I wanted, even though it was in Clearwater! Less
After having the worst possible experience with the Honda Corp. and Checkered Flag Honda, it was a very welcomed relief to find Cocoa Hyundai! I was treated very well, I got the deal I wanted on the vehicle I wanted and received first class treatment by the good folks there from the time I walked into their showroom until I drove away in my new Santa Fe! Well done Nick!... More
After having the worst possible experience with the Honda Corp. and Checkered Flag Honda, it was a very welcomed relief to find Cocoa Hyundai! I was treated very well, I got the deal I wanted on the vehicle I wanted and received first class treatment by the good folks there from the time I walked into their showroom until I drove away in my new Santa Fe! Well done Nick! Less
Very efficient and friendly.
Ladies this is the place to buy your next car. They treat you extremely well, do what they promise and are just all around very nice people to work with. I had dreaded buying a new vehicle but my 2011 Hyundai Santa Fe was right at 100,000 miles and that makes me nervous. I was in contact with 3 dealerships and Cocoa Hyundai convinced me to try them first and I was glad I did. They gave me an ... More
Ladies this is the place to buy your next car. They treat you extremely well, do what they promise and are just all around very nice people to work with. I had dreaded buying a new vehicle but my 2011 Hyundai Santa Fe was right at 100,000 miles and that makes me nervous. I was in contact with 3 dealerships and Cocoa Hyundai convinced me to try them first and I was glad I did. They gave me an excellent price on my trade, gave me several incentives on my new car and some delicious cupcakes to put the icing on the cake! Trust me, give these guys a chance and they will place a smile on your face and a new car in your driveway! Wanda Elsea (purchased 1/10/2019) Less
Easy to work with. Carlos and Chuck were very knowledgeable and helpful! Love our new Sanra Fe!
Absolutely the best experience! Francisco knew every detail about the car and I never felt pressured just well informed. I was treated great by the sales manager and the finance dept. I'm so glad that I went there and so glad I met my car salesman. I would highly recommend him to all my friends and family. Pictures are not if the one I got but one we test drove. They found the color I wanted (whi... More
Absolutely the best experience! Francisco knew every detail about the car and I never felt pressured just well informed. I was treated great by the sales manager and the finance dept. I'm so glad that I went there and so glad I met my car salesman. I would highly recommend him to all my friends and family. Pictures are not if the one I got but one we test drove. They found the color I wanted (white with tan leather) Less
They definitely did what they promised. Was a positive experience--was a positive ending.
Excellent, no pressure car buying experience. Rand was extremely helpful answering all my questions.
Got a great car!! A RED Elantra. Love it !!! Burt was very helpful and nice. #elantra #burt #cocoahyundai
Carlos and Ali at cocoa hyundi have worked patiantly with me to find that perfect vehicle and made it happen on new years day 1/1/19 i drove that beauty off there lot and in my driveway ty... More
Carlos and Ali at cocoa hyundi have worked patiantly with me to find that perfect vehicle and made it happen on new years day 1/1/19 i drove that beauty off there lot and in my driveway ty Less
They always treat me great...this us our 6th new Hyundai with you all.
Excellent service, paperwork, discussing what they were going to do and how much it wood.cost! Very impressive Service Department!
Chuck was a great salesperson.
Josh Snyder was an exceptional salesman who impressed my mother in law(Diana Wiggins) who in turn referred my wife (Brandi Perez)to see Josh and both are now proud owners of the 2019 Santa Fe. Explained everything thoroughly and didn’t rush or pressure. Very pleasant and will refer friends and family to see Josh personal when shopping for new cars in the future. Also assisted Diana to submit ... More
Josh Snyder was an exceptional salesman who impressed my mother in law(Diana Wiggins) who in turn referred my wife (Brandi Perez)to see Josh and both are now proud owners of the 2019 Santa Fe. Explained everything thoroughly and didn’t rush or pressure. Very pleasant and will refer friends and family to see Josh personal when shopping for new cars in the future. Also assisted Diana to submit this survey in her behalf. Thanks so much to Josh and Brian for your help! Less
First time purchasing a car and Josh at Cocoa Hyundai went above and beyond for me!
George was friendly and efficient. I had fast and quality service on my car. Been taking my cars there for years.
Cocoa Hyundai is far best in service Thank you Andrew for being such a patient and awesome sales person,A shout out to our man Carlos for the Best Car ever and sending all those mail offers and keeping us entertained on the internet.I would love to Thank Sheldon (The General Sales Manager) for giving up his ride, it is so beautiful.Last but not least Ali Sherief Business Manager)For getting it do... More
Cocoa Hyundai is far best in service Thank you Andrew for being such a patient and awesome sales person,A shout out to our man Carlos for the Best Car ever and sending all those mail offers and keeping us entertained on the internet.I would love to Thank Sheldon (The General Sales Manager) for giving up his ride, it is so beautiful.Last but not least Ali Sherief Business Manager)For getting it done.I couldn’t be more pleased and so Happy with the Professionalism we received from all of you . Thank you Less
I needed an oil change and was in and out in a flash! Thank you for the speedy service Cocoa Hyundai!
12/28/18 Called yesterday and got an appointment for 11:00 am today. Oil change, fix something on a recall, and wash and vac. No problem: in and out in three hours. Was able to meet my next appointment on time. Thank you very much. I love efficiency. Al Lankenau... More
12/28/18 Called yesterday and got an appointment for 11:00 am today. Oil change, fix something on a recall, and wash and vac. No problem: in and out in three hours. Was able to meet my next appointment on time. Thank you very much. I love efficiency. Al Lankenau Less
This was my second purchase with Cocoa Hyundai and I couldn’t be happier with the service each time! Jon & Josh were very informative and Ali helped us quickly with financing. Would highly recommend to friends and family! Thanks guys!... More
This was my second purchase with Cocoa Hyundai and I couldn’t be happier with the service each time! Jon & Josh were very informative and Ali helped us quickly with financing. Would highly recommend to friends and family! Thanks guys! Less
Wow. Josh and Ali were incredible to work with.... I don’t hate all car dealers anymore. This is how all car dealers should be! They even filled the gas tank for us.... More
Wow. Josh and Ali were incredible to work with.... I don’t hate all car dealers anymore. This is how all car dealers should be! They even filled the gas tank for us. Less
Went out of the way to diagnose the problem. Listened to my concerns and made sure I felt confident in the repair. Excellent customer service!!
Unfortunately my wife's 2017 Santa Fe was T-boned by a nother vehicle. Hyundai highly recommends that only Hyundai replacement parts are used. In the past I have had unpleasant experiences with aftermarket parts and accessories not even coming close to my expectations. I spoke with my dealership and they agreed that my car needed to go to Cocoa Hyundai auto body shop. I contacted my insurance co... More
Unfortunately my wife's 2017 Santa Fe was T-boned by a nother vehicle. Hyundai highly recommends that only Hyundai replacement parts are used. In the past I have had unpleasant experiences with aftermarket parts and accessories not even coming close to my expectations. I spoke with my dealership and they agreed that my car needed to go to Cocoa Hyundai auto body shop. I contacted my insurance company and was adamant with them that my car go to a Hyundai Body Shop. After a couple of days my insurance company granted my request. This was one of the best argument positions I have taken in years and it paid off. All the body work was done and exceeded my expectations. In addition, I have a lifetime warranty on all the parts and workmanship. That in and of itself is exceptional in Industry standards.I would definitely recommend anyone with any model Hyundai that has experienced an unfortunate accident to have their car repaired at Cocoa Hyundai. The staff are Pleasant to work with, they are professional, and very knowledgeable. In combination with the quality of work, and the manufacturer replacement parts, I am one happy customer and can only Express my appreciation by giving them five stars and my personal recommendation.UPDATE;December 27th 2018. I had to take my car back for a little routine touch up, and Matt got the vehicle in immediately and personally did a perfect job touching up the vehicle. I just can't say enough about the service and body shop at Coco Hyundai. They are extremely professional, knowledgeable, and very customer service oriented something you don't see much these days. I highly recommend this Dealership. Less
A week before Christmas I walked into Cocoa Hyundai and met up with Josh. I told him about my financial restrictions and he did whatever was possible to get me into a beautiful new car. I love my new Elantra and am very impressed not only with its perfect drivability but also with the wonderful customer service I received from Josh. Thanks so much. Happy New Year to all at Cocoa Hyundai.... More
A week before Christmas I walked into Cocoa Hyundai and met up with Josh. I told him about my financial restrictions and he did whatever was possible to get me into a beautiful new car. I love my new Elantra and am very impressed not only with its perfect drivability but also with the wonderful customer service I received from Josh. Thanks so much. Happy New Year to all at Cocoa Hyundai. Less
Great service run by great people
What a wonderful experience! From the moment we walked into the front door and were greeted by Josh. We felt like valued customers. The sales representatives wer so personable and attentive. We enjoyed the pasta and loved the cupcakes! Now I know why there are so many Hyundai's on the road. Great vehicle.... More
What a wonderful experience! From the moment we walked into the front door and were greeted by Josh. We felt like valued customers. The sales representatives wer so personable and attentive. We enjoyed the pasta and loved the cupcakes! Now I know why there are so many Hyundai's on the road. Great vehicle. Less
Everything was just Ģreat!!The Service----- ☆☆☆☆☆The Help--------- ☆☆☆☆☆Friendliness---- ☆☆☆☆☆Knowledge------ ☆☆☆☆☆Everythng------- ☆☆☆☆☆
Great customer service from. Mrs Courtenay, the best ever
Great experience. Nice folks who will do their best to get you into a great car.
My 2015 Sonata from CoCoa Hyundai required service for 2 computer module upgrades and faulty powered mirrors. The service only took 90 mins and my Sonata drives like it has a new engine. Mirrors are back in working Condition. The work was expeditious and professional. I’ve always received excellent Service from CoCoa Hyundai... More
My 2015 Sonata from CoCoa Hyundai required service for 2 computer module upgrades and faulty powered mirrors. The service only took 90 mins and my Sonata drives like it has a new engine. Mirrors are back in working Condition. The work was expeditious and professional. I’ve always received excellent Service from CoCoa Hyundai Less
Very satisifed by all at the Dealership. Chuck is an excellent salesman and made the whole process go smooth
I regret buying a car here. I bought a brand new 2018 Sonata. At the time of financing I added GAP, scratch dent a ding, key fob, and tire replacement if anything happened. That was all almost $75 more a month. Today I took it for a oil change. 1. You also have to pay extra for a rotation. 2. They told me I need to get a new tire because it looked like a “belt” was broken. I said no problem becau... More
I regret buying a car here. I bought a brand new 2018 Sonata. At the time of financing I added GAP, scratch dent a ding, key fob, and tire replacement if anything happened. That was all almost $75 more a month. Today I took it for a oil change. 1. You also have to pay extra for a rotation. 2. They told me I need to get a new tire because it looked like a “belt” was broken. I said no problem because I have tire insurance. Well they told me the “belt” was not under warranty. It’s only under warranty if it was blown out or flat. Let me tell you that my car is not even 6 months old yet and they are already giving me issues with warranty.I said so how dangerous is the broken belt. He said “I wouldn’t drive on it, it could blow.” I said so “it takes me getting in an accident on I 95 with my seven month old son for you guys to fix a blown tire.” THE GUY SAID “yes.” I am absolutely done with Cocoa Hyundai. Less
Hyundai is the best for New cars and services! !!
Excellent service and super understanding staff, second to none.
My service appointment was excellent. The young man who helped was very professional, yet down to earth and no pressure. Perfect!
Just bought a slightly used SUV from Cocoa Hyundai, worked the entire deal online, arrived at the dealership, no surprises, no last second "I forgot's"....everything rolled out exactly as discussed, no stress, such a pleasurable way to do business. I had one follow up request, received a call the next day as promised to resolve it. As Arnie says....."I'll be back"... More
Just bought a slightly used SUV from Cocoa Hyundai, worked the entire deal online, arrived at the dealership, no surprises, no last second "I forgot's"....everything rolled out exactly as discussed, no stress, such a pleasurable way to do business. I had one follow up request, received a call the next day as promised to resolve it. As Arnie says....."I'll be back" Less
Always a pleasure doing business with your dealership plus George is whom I always deal with for he is very nice and courteous
Customer service is superb. Adam my sales consultant is the best hands down. He met every expectation I had plus more. Sheldon the sales General manager, Ali the financial manager, the whole staff was so good to me. They made my car shopping experience a pleasure.☺... More
Customer service is superb. Adam my sales consultant is the best hands down. He met every expectation I had plus more. Sheldon the sales General manager, Ali the financial manager, the whole staff was so good to me. They made my car shopping experience a pleasure.☺ Less
Taylor is amazing and we always are made to feel like family when we bring our car in! Thanks Cocoa Hyundai!!
Very fast and easy oil change. Great service, did not try and get me to purchase any more services!
Very friendly, great service, no high pressure, great experiance.
Just wanted to check out their selection. Not even in the market for a new car. But the sales staff, extremely friendly and knowledgeable.
Excellent customer service, maintenence was done in a timely manner and waiting and sales areas were clean and roomy.. I'll be back for sure.. 😊
Cocoa Hyundai provides the best and most efficient customer service to their clients!
Very nice
Under promised, overdelivered. Was referred by a family member. George (service writer) was very helpful.
Got my car back to top performance. Thank you, much better that Hyundai in Melbourne.
They're great people
Awesome people this Morgan in service treats me very professional I want to add more Adam and Burt u rock thank you for the no hassel sales I enjoyed this experience with the hole gang down to Brian thank you again... More
Awesome people this Morgan in service treats me very professional I want to add more Adam and Burt u rock thank you for the no hassel sales I enjoyed this experience with the hole gang down to Brian thank you again Less
Great customer service and thanks for making it a pleasurable experience in purchasing a new vehicle....
We’ve had a Hyundai since 2011 and love our dealership. We complete a ton of service there and just got amazing news when our car suddenly stopped working. Nothing but the best at Cocoa Hyundai and we will continue to drive Hyundai thanks to this incredible team. You guys are awesome (especially Courtney)! Thanks for making our holidays a little brighter this year.... More
We’ve had a Hyundai since 2011 and love our dealership. We complete a ton of service there and just got amazing news when our car suddenly stopped working. Nothing but the best at Cocoa Hyundai and we will continue to drive Hyundai thanks to this incredible team. You guys are awesome (especially Courtney)! Thanks for making our holidays a little brighter this year. Less
All went well with our purchase. Easy process. In and out with new car in under 3 hours. Staff was friendly. Ask for Burt Johnson.
Great service
5 stars for Courtney in service but 1 star for sales for making promises they didn't keep and 1 star for General manager who screwed me on the deal I received and didnt make it right. I will never purchase a vehicle from Cocoa Hyundai again. They made money on my first purchase but they lost all future purchases.... More
5 stars for Courtney in service but 1 star for sales for making promises they didn't keep and 1 star for General manager who screwed me on the deal I received and didnt make it right. I will never purchase a vehicle from Cocoa Hyundai again. They made money on my first purchase but they lost all future purchases. Less
They are always are quick and friendly. Price is good. Neat and clean dealership. AAAA++
Everything was perfect. Beautiful car and a helpful salesman Francesco to help with our decisions
Great company to buy from. Thanks again Rand!
Friendly people, always welcomed.
Unfortunately I didn't have the best experience. The passenger door handle broke on my Genesis, I called and made an appointment to have it fixed. When I called I explained what kind of car I had what color the handle was and that it was broken they made an appointment for me. The following week when I went to my appointment I met with a gentleman who told me that they had to order the part and i... More
Unfortunately I didn't have the best experience. The passenger door handle broke on my Genesis, I called and made an appointment to have it fixed. When I called I explained what kind of car I had what color the handle was and that it was broken they made an appointment for me. The following week when I went to my appointment I met with a gentleman who told me that they had to order the part and it would take a few days. I don't understand why they didn't order the part when I originally talked to them on the phone. Anyway I went to my second appointment, by the way taking time out of my busy schedule, and was asked to sit in the waiting room. My appointment was at 11 am. I got to the dealership at 10:50 and I waited until 11:15 and I went back to the desk and told them that I've been waiting and nobody had come to get me. The the person behind the desk assured me that somebody would be by shortly. A few minutes later a woman came out and told me that the person that usually handles my account was off and that she would take care of the situation. I sat in the waiting room until 1 p.m. and somebody came and told me that the person that was taking care of me had a family issue and had to leave but that my car was repaired. What I'm not happy about is 1. Having to drive to the dealership to separate times. 2. Having to wait 15 minutes in the waiting room for somebody to even speak to me about my car. 3 then having to wait 1 hour and 45 minutes for the door handle that we put on. To me that's unacceptable. Less
Been using your service since 2013. Always do great job. In fact, be there tomorrow with my other car 👍
Overpriced and didn't honor what we saw as a deal on a TV advertisement!
Always have great customer service here. They are friendly and quick and not pushy.
Always polite and professional. Informative and friendly.
I took my car in when the check engine light came on and they needed to keep my vehicle. They explained exactly what the issue was and gave me a ride home and picked me up the next day. Very caring and genuine staff. Will certainly be coming back for all future services. Thank you.... More
I took my car in when the check engine light came on and they needed to keep my vehicle. They explained exactly what the issue was and gave me a ride home and picked me up the next day. Very caring and genuine staff. Will certainly be coming back for all future services. Thank you. Less
I have bought 3 cars from them in 12 years, I love them! Go see Ali or Brian!
Timely friendly
Very easy to work with and I got the car I wanted for the price I wanted it for!
All the recalls on my car and still not fixing it. If I would've known the service at this dealership was gonna be garbage I would've never bought the car. I can handle a recal or 2 since its the manufacturera fault but the rudeness is their fault and the reason I won't return. I'll take my next recall to another Hyundai dealer.... More
All the recalls on my car and still not fixing it. If I would've known the service at this dealership was gonna be garbage I would've never bought the car. I can handle a recal or 2 since its the manufacturera fault but the rudeness is their fault and the reason I won't return. I'll take my next recall to another Hyundai dealer. Less
Everything was nice and smooth.
Great repair work
Courtney from the service department was very helpful and friendly. She took the time to explain how the extended warranty process worked and also let me know I had towing coverage thru Hyundai that I didn’t know I had.... More
Courtney from the service department was very helpful and friendly. She took the time to explain how the extended warranty process worked and also let me know I had towing coverage thru Hyundai that I didn’t know I had. Less
I was not in the market for another car after my sunroof exploded taking it in to get it inspected, I got talked into buying something new, which was way better then what I had. The customer service is aces, go see Steve great guy he wont lie to you to get a sale. Very genuine . Wonderful staff and service.... More
I was not in the market for another car after my sunroof exploded taking it in to get it inspected, I got talked into buying something new, which was way better then what I had. The customer service is aces, go see Steve great guy he wont lie to you to get a sale. Very genuine . Wonderful staff and service. Less
Had a very pleasant experience, my advisor Cortney Kirk was helpful, and guided me thru some procedures for my 2015 Sonata Sport. Thanks for everyone there, we will continue to use Cocoa Hyundai for all our service and car purchases! Sincerely, Thomas Cantrell... More
Had a very pleasant experience, my advisor Cortney Kirk was helpful, and guided me thru some procedures for my 2015 Sonata Sport. Thanks for everyone there, we will continue to use Cocoa Hyundai for all our service and car purchases! Sincerely, Thomas Cantrell Less
Even though I couldn't get a car right now I was still able to get a $20 Publix gift card for coming in.
It’s so worth the easy drive to Cocoa over the Orlando traffic and toll roads to visit these great guys at Cocoa! They had my car ready to roll and I was on my way w the best price in just over an hour.... More
It’s so worth the easy drive to Cocoa over the Orlando traffic and toll roads to visit these great guys at Cocoa! They had my car ready to roll and I was on my way w the best price in just over an hour. Less
courtenay in the service department is efficient honest and the best!!!
I took my Hyundai in for oil change, tune up, etc, and they didn't put fresh oil in my car, or didn't even do the oil change because 2 days later I was a quart low and my car was smoking. None of my fluids were topped off either. What did they charge me for??? I always had good service up until this visit.... More
I took my Hyundai in for oil change, tune up, etc, and they didn't put fresh oil in my car, or didn't even do the oil change because 2 days later I was a quart low and my car was smoking. None of my fluids were topped off either. What did they charge me for??? I always had good service up until this visit. Less
The service is based on the person who handled it would be 2 out of 10. No personality and a bit condescending. The parts person on the other hand was the total opposite. Score of 10. She went out of her way to make my experience excellent.... More
The service is based on the person who handled it would be 2 out of 10. No personality and a bit condescending. The parts person on the other hand was the total opposite. Score of 10. She went out of her way to make my experience excellent. Less
Bought a Tuscon. We had an issue with the car, and was treated excellent. They went far a over and beyond to make us happy and to give us a great deal Highly recommend.... More
Bought a Tuscon. We had an issue with the car, and was treated excellent. They went far a over and beyond to make us happy and to give us a great deal Highly recommend. Less
Ali and Burt and the entire team made my car buying experience quick and painless. They helped me get into my 2011 Hyundai Sonata and I couldn’t be happier. This is the 4th car that I’ve purchased from this dealer and I will continue to give them my business in the future.... More
Ali and Burt and the entire team made my car buying experience quick and painless. They helped me get into my 2011 Hyundai Sonata and I couldn’t be happier. This is the 4th car that I’ve purchased from this dealer and I will continue to give them my business in the future. Less
It took more time to explain the features of my car then it did to work out a deal and finalize my purchase. Very pleased with my car and buying experience- thanks Adam Marx... More
It took more time to explain the features of my car then it did to work out a deal and finalize my purchase. Very pleased with my car and buying experience- thanks Adam Marx Less
Nice staff very helpful
Mitch from the body shop was AMAZING!! I'm from Tennessee and had hit blown out tire and it ripped my car underneath.... I have to be back to work Monday the 15th and he had it done the 12th!!!! He ensured I would make it home in a timely manner and that my car was taken special care of!!!!! Cynthia from Geico was also a blessing!!!! You guys truly turned a horrible experience into a wonderful on... More
Mitch from the body shop was AMAZING!! I'm from Tennessee and had hit blown out tire and it ripped my car underneath.... I have to be back to work Monday the 15th and he had it done the 12th!!!! He ensured I would make it home in a timely manner and that my car was taken special care of!!!!! Cynthia from Geico was also a blessing!!!! You guys truly turned a horrible experience into a wonderful one!!!!! Thank ya'll!!!!!! Less
Amazing team. Everyone was friendly and helped me get my 2018 Tucson back to its original condition after a collision. $10000 to the other drivers insurance...I am extatic! Thank you Hyundai for all your hard work and dedication to quality.... More
Amazing team. Everyone was friendly and helped me get my 2018 Tucson back to its original condition after a collision. $10000 to the other drivers insurance...I am extatic! Thank you Hyundai for all your hard work and dedication to quality. Less
Cocoa Hyundai - you rock. We came in after finding a car on-line and were said and done inside of 2 and a 1/2 hours. Everyone was so professional and helpful. Great value. No " high pressure" sales people or closers. I'm going back for another car - oh and the cupcakes. Thanks Cocoa Hyundai.... More
Cocoa Hyundai - you rock. We came in after finding a car on-line and were said and done inside of 2 and a 1/2 hours. Everyone was so professional and helpful. Great value. No " high pressure" sales people or closers. I'm going back for another car - oh and the cupcakes. Thanks Cocoa Hyundai. Less
I was Going through a really hard time got into an accident but Carlos the salesman who took care of me made it super easy i didnt Spend hours there at the dealship everything was ready for me to go and drive off the lot in less than an hour these are amazing people here who just want too help... More
I was Going through a really hard time got into an accident but Carlos the salesman who took care of me made it super easy i didnt Spend hours there at the dealship everything was ready for me to go and drive off the lot in less than an hour these are amazing people here who just want too help Less
My positive car shopping experience was made possible by expertise of Ali the sales agent and Brian the finance expert. Thank you very much.
Turned out car needed more than oil change so they drove me home. So nice not to sit for several hours. Thanks for having this service. CSR Courtney explained all needed maintenance.... More
Turned out car needed more than oil change so they drove me home. So nice not to sit for several hours. Thanks for having this service. CSR Courtney explained all needed maintenance. Less
A little expensive but overall not too bad. I never was told when the vehicle was ready, I had to call and confirm myself.
Cocoa Hyundai has the friendliest, NON-pushy salespeople I have ever met. They are so accommodating and eager to please! This is our 5th vehicle that we have bought from them and I’m sure it won’t be our last. I highly recommend visiting Cocoa Hyundai for your next vehicle.... More
Cocoa Hyundai has the friendliest, NON-pushy salespeople I have ever met. They are so accommodating and eager to please! This is our 5th vehicle that we have bought from them and I’m sure it won’t be our last. I highly recommend visiting Cocoa Hyundai for your next vehicle. Less
Service advisor Courtney was great
Quick professional service that you would expect from a dealer! They always do a great job! Thanks Taylor!
All was great but I never was given my 25 dollar visa card that was promised
Chuck and Ali were far superior salesman to work with. This was my second purchase from them and it was flawless! Thanks for such a great car buying experience!... More
Chuck and Ali were far superior salesman to work with. This was my second purchase from them and it was flawless! Thanks for such a great car buying experience! Less
Customer service is great all around. They were willing to work with me and give me the best deal that fit my lifestyle. Out of 100-1000, i give them 1001.... More
Customer service is great all around. They were willing to work with me and give me the best deal that fit my lifestyle. Out of 100-1000, i give them 1001. Less
Awesome
Customer and service departments were polite, accommodating and very timely.
The service department was very pleasant and worked me in with the concerns I had about my car. Within an hour they had resolve the problem and had my car waiting for me. I highly recommend this service department it is one of the reasons why I buy my cars at this dealership.... More
The service department was very pleasant and worked me in with the concerns I had about my car. Within an hour they had resolve the problem and had my car waiting for me. I highly recommend this service department it is one of the reasons why I buy my cars at this dealership. Less
I wanted to buy a Hyundai until I met Bert with the attitude and limp handshake
I enjoy taking my car to cocoa Hyundai being that they are very reliable. Appointment on time and the employees are very nice and kind.
Great job by all. Adam Marx is fantastic.
Service was great, timely, and the work was performed with excellence.
Fast, thorough, courteous, and overall professional service! Cortney Kirk met and exceeded all expectations considering that I had a time sensitive issue ... thank you!... More
Fast, thorough, courteous, and overall professional service! Cortney Kirk met and exceeded all expectations considering that I had a time sensitive issue ... thank you! Less
I never had a problem with cocoa Hyundai truly love my car the Tucson but very disappointed today. The black tape stuff around the windows was coming off it's peeling away so it's under warranty and they replaced it. I go to pick up my car and whoever did the repairs left my back window halfway down so the inside of my car is wet the floor is wet. I went to put my window up and it wouldn't go up.... More
I never had a problem with cocoa Hyundai truly love my car the Tucson but very disappointed today. The black tape stuff around the windows was coming off it's peeling away so it's under warranty and they replaced it. I go to pick up my car and whoever did the repairs left my back window halfway down so the inside of my car is wet the floor is wet. I went to put my window up and it wouldn't go up. The seal around the window apparently was not put on correctly and it was blocking the window from going up. The nice guy at the counter came out and worked on it and we got the window up, don't know if it's in the right way because I can see some of the frame. I'm going to be very upset if my window leaks now. Less
Always great service!! Thks
Very Good.
I traded in my 2015 Sonata and upgraded to a new 2018 Sonata! Tell salesman Burt Johnson I sent you so I can get a $200 referral bonus!
With the knowledge of going to a dealership, that you are going to be spending hours working out a deal. And how gruelling it can be. Working with Billy Sampley made the whole experience pleasantly seamless. He was very attentive and courteous towards my wife and myself. He was very knowledgeable about the Tuscon and explained in detail all the options on our vehicle. I hope Billy is still workin... More
With the knowledge of going to a dealership, that you are going to be spending hours working out a deal. And how gruelling it can be. Working with Billy Sampley made the whole experience pleasantly seamless. He was very attentive and courteous towards my wife and myself. He was very knowledgeable about the Tuscon and explained in detail all the options on our vehicle. I hope Billy is still working for Coastal Hyundai the next time we are shopping for a new vehicle. Less
Great service and people!
Amazing staff! Always courteous and welcoming. Service staff are second to none when it comes to timing estimates, and always make sure you leave having all of your concerns answered. WELL DONE!!!... More
Amazing staff! Always courteous and welcoming. Service staff are second to none when it comes to timing estimates, and always make sure you leave having all of your concerns answered. WELL DONE!!! Less
Excellent experience with professional staff from beginning to end. Earlier this month, they made the perfect deal for a family member which is why we went to Cocoa Hyundai. Our sales professional, Adam Marx, listened closely to what we wanted and found the perfect vehicle that not only met our needs but exceeded our expectations. The financial process was equally as impressive with Ali Sheriff. ... More
Excellent experience with professional staff from beginning to end. Earlier this month, they made the perfect deal for a family member which is why we went to Cocoa Hyundai. Our sales professional, Adam Marx, listened closely to what we wanted and found the perfect vehicle that not only met our needs but exceeded our expectations. The financial process was equally as impressive with Ali Sheriff. Thank you Cocoa Hyundai! Less
Brandon has been the best sales person from start to finish of my new car purchase! Very helpful and knowledgeable! Brian was great at explaining the financing process also! The follow up after getting the car home has been outstanding!... More
Brandon has been the best sales person from start to finish of my new car purchase! Very helpful and knowledgeable! Brian was great at explaining the financing process also! The follow up after getting the car home has been outstanding! Less
Treated us very well.
Awesome customer service as always that’s why I choose you guys over my local Hyundai dealer !! Thanks for your help & keep up the great service.
Great very professional staff. They sure know how to do business and help costumers to the overall satisfaction. :-)
I love this place! They are so helpful and nice every time I come in! Special shot out to koutney in the service department... you rock!!!
Brian Gore is the guy you want to sell you your car
Your team is always on time when I schedule my appointments. And my trips there are super fast and professional. Great customer service at your service counter. Austin was a great advisor and prompt on scheduling. I do not know the name of your service desk info individual, but awesome in all aspects!Kudos to your team and trainers, it shows!!This is the reason I bring my vehicle here instead of ... More
Your team is always on time when I schedule my appointments. And my trips there are super fast and professional. Great customer service at your service counter. Austin was a great advisor and prompt on scheduling. I do not know the name of your service desk info individual, but awesome in all aspects!Kudos to your team and trainers, it shows!!This is the reason I bring my vehicle here instead of Orlando!Keep up the great work!!Thank you! Less
I wanted to add that Francesco was GREAT! He was patient wsith us, thorough, caring, and FUN! Thanks for all, Francesco!!
Mail add is very deceptive, Beware!!!!!!
Always helpful, efficient, and consistent in high quality service.
Very pushy only care about your money
Amazing people ...Chuck was the salesman...my grandchildren were with me..He and the other employees there treated us like family...they had lunch...treats and my deal was great...I will definitely recommend to everyone I know... More
Amazing people ...Chuck was the salesman...my grandchildren were with me..He and the other employees there treated us like family...they had lunch...treats and my deal was great...I will definitely recommend to everyone I know Less
Ali, my salesman, made everything easy. Ali and Brian went above and beyond. I would definitely recommend buying a car at Cocoa Hyuandi.
Great service from the moment I walked in, to the time we left with the keys. The whole team was great from sales to finance to service. Everyone is nice and helpful, and gave us great value for money spent. What more could you want in a dealer?If you go ask for Dan White but honestly, anyone there is great. I recommend coming to Cocoa Hyundai and giving them a chance in your search for new or us... More
Great service from the moment I walked in, to the time we left with the keys. The whole team was great from sales to finance to service. Everyone is nice and helpful, and gave us great value for money spent. What more could you want in a dealer?If you go ask for Dan White but honestly, anyone there is great. I recommend coming to Cocoa Hyundai and giving them a chance in your search for new or used vehicles. Less
Great place ..they even offered me a ride home since my friend had graduation pictures for his daughter. But it worked out I was in and out and home and just barley back in time to get me car ... lol .... More
Great place ..they even offered me a ride home since my friend had graduation pictures for his daughter. But it worked out I was in and out and home and just barley back in time to get me car ... lol . Less
Called George, explained concern, he told us to come right in.. no wait, car was checked over and found to be ok. George is our go to advisor !!!!
I do not like "car shopping", but Adam made it light and easy....and I love my new SUV!
Courtney, our maintenance tech, is always great. They do a decent job overall. One thing I’d have asked them is to have put up my sunshade back in the window instead of leaving my car to broil in the sun for days so I burned my legs when I sat in the driver’s seat.... More
Courtney, our maintenance tech, is always great. They do a decent job overall. One thing I’d have asked them is to have put up my sunshade back in the window instead of leaving my car to broil in the sun for days so I burned my legs when I sat in the driver’s seat. Less
Way to go Cocoa Hyundai! This is at least the second flyer like this I have received, as I'm sure every other resident of PSJ, Cocoa, Titusville, etc has. Just a small postcard flyer isn't enough, lets see how many resources we can waste on one advertisement. 11x17 heavy paper with a plastic box that will go to the landfill, WITH A BATTERY in it that will go to the landfill. Thousands of th... More
Way to go Cocoa Hyundai! This is at least the second flyer like this I have received, as I'm sure every other resident of PSJ, Cocoa, Titusville, etc has. Just a small postcard flyer isn't enough, lets see how many resources we can waste on one advertisement. 11x17 heavy paper with a plastic box that will go to the landfill, WITH A BATTERY in it that will go to the landfill. Thousands of them. Each person can make a small difference but a big company can make a big difference. Shame on you. This is a disgusting waste for the sake of advertising. I'm sorry, but the majority of people are not recycling the trash that you mail to their homes, so recycling at the dealership is just not enough. Please stop sending landfill fodder to people's homes! Less
I will say that service is excellent and the personnel are very courteous. I have been pleased doing business with Cocoa Hyundai.
Carlos was good to deal with on the internet. Ali went above and beyond by delivering the car to us on his day off.
Service staff is generally very friendly. However, unless the issues are obvious or standard, I feel like troubleshooting could be improved. I have brought my car in several times for a very obvious significant issue, and unless they can replicate exactly there is no additional effort to diagnose. At this point I’m considering trading my 2 year old vehicle in.... More
Service staff is generally very friendly. However, unless the issues are obvious or standard, I feel like troubleshooting could be improved. I have brought my car in several times for a very obvious significant issue, and unless they can replicate exactly there is no additional effort to diagnose. At this point I’m considering trading my 2 year old vehicle in. Less
Friendly and knowlegeable staff.
Walter and the techs that worked on our vehicle were awesome. They got us taken care of and out the door very fast. Thank you so much!
I’ve been going here for almost 8 years for service on my Hyundai car. It’s always fast and professional with a fair market value.
Deceptive bait and switch company. Promotional flyer received in the mail…if your number matches this you win $5000, $3500, 100 gift card. Mine said I won $3500. I had to call a number to verify the code. Yup, you are a winner! You just need to show up to claim your prize. I asked her what the catch was. There was a statement in the small print the number must match the prize board. I asked if th... More
Deceptive bait and switch company. Promotional flyer received in the mail…if your number matches this you win $5000, $3500, 100 gift card. Mine said I won $3500. I had to call a number to verify the code. Yup, you are a winner! You just need to show up to claim your prize. I asked her what the catch was. There was a statement in the small print the number must match the prize board. I asked if the prize board was the same as the number I was verifying. My answer…no idea, we are just a call service. Ok fair enough. When I went to the dealer I asked the guy the same question as he was taking my info. Yes, you are a verified winner. Ok, but is the number on your prize board the same as the number that I called into verify? Yup!Ok, great. He finishes taking my info then says, let’s walk over and verify the number on the prize board. I asked him why, it was already verified on the phone. We just need to verify it here. Hmmm, ok, seems kinda redundant, but ok.Over to the “prize board” we go. Before we even got close I could see none of the numbers match mine. Except the phrase “all other numbers” under the $100 gift card picture. He explained to me how my number did not match…which is basically saying I just lied to you about the numbers on the “prize board” being the same as the number that was verified via phone. So, here’s your $100 gift card. Ummmm, no! He gives me a card they purchased for maybe $2 good for “up to” $100 at local restaurants. And the deception is complete. If they are this deceptive about a straight up $3500 prize, or worse a $100 ($2) prize, how can you trust them to not rip you off selling you a car?I can’t respond to your reply on here, so I will edit my review, and no, I am not going to call you…Yes, your promotion was worded very clearly. It did say, in small print, very clearly, the number must match the prize board. It also very clearly stated, the numbers I was showing was a winner of $3500. Not may be eligible for or may be a winner, but, you have won. I was also told, very clearly that the “prize board” was just a verification of the winning number that was already confirmed to me by your phone registration/verification system. I am sure you have it all worded very legally specific, but that does not change the facts.Even your “consolation” prize of the $100 gift card is deceptive. I can buy the same “gift card from a high school student raising money for his class, for $20, and only cost about $2 to purchase in bulk. The card is only worth $100 if you use it at every business listed (of course needing to buy that Big Mac to get the free fries), and I am guessing here, because I am not going to bother using it, but many of the redeemable restaurants are not even in the local area, and some are not within 100 miles of here. Legally, did you lie? Probably not. Realistically did you lie? Arguably. Deceptive? Definitely Less
Where I go to buy a car.They treat you like family and take good care of you.
Ask for Courtney in service! She's great and super helpful!
Good prices. Watch out for what salesman promise and they will actually do.
Awesome customer service and very professional, I will always go to cocoa Hyundai!
Promotional flyers a gigantic scam just like every other car dealership around. Thought we may get a surprise, NOPE! Same as ever, no prize until you given them your driver license etc. Scam...... More
Promotional flyers a gigantic scam just like every other car dealership around. Thought we may get a surprise, NOPE! Same as ever, no prize until you given them your driver license etc. Scam... Less
Geotags was amAzing helping me out getting my car fixed will always come back here from now on.
Always good service at Cocoa Hyundai!
I always hated having to go for service until I bought a car from Cocoa Hyundia. They make it very pleasant and fast. It’s not a chore anymore.
Unfortunately, I'm not a fan.When you send out flyers that are False Advertisements, then pretend to not know anything about the promotion in the beginning... Then become an expert once faced with an inquisitive consumer, it diminishes your reputation. A tainted first- impression, built on a misleading and fraud- like gimmick doesn't sit well with the general public.Truth be told, your 'out- ... More
Unfortunately, I'm not a fan.When you send out flyers that are False Advertisements, then pretend to not know anything about the promotion in the beginning... Then become an expert once faced with an inquisitive consumer, it diminishes your reputation. A tainted first- impression, built on a misleading and fraud- like gimmick doesn't sit well with the general public.Truth be told, your 'out- of- town' helpers/ sales reps for a massive event (that wasn't even advertised on your local Facebook page) were courteous, but lied.Perhaps if my first impression wasn't so dramatically fraudulent, this review might had been written differently.As of now, my review is 1 star due to the first experience via circulated flyer. Less
the sales promotion was a sham !@@@@!!!!!
Great customer service and super speedy service thank you so much!!!
Gimmicks
Friendly staff, but management is allowing shady companies to bring people in under deceptive contest practices.
We had great experience purchasing our car at Cocoa Hyundai. Adam was helpful and knowledgeable.
Very quick service.
Always fast, friendly & honest service!!!
Took my car in for a recall. The process was very efficient. Everyone was extremely helpful. They have a very nice waiting room. No one likes waiting but they try to make it an enjoyable experience.... More
Took my car in for a recall. The process was very efficient. Everyone was extremely helpful. They have a very nice waiting room. No one likes waiting but they try to make it an enjoyable experience. Less
After finally accepting that my old Honda Fit was no longer fit for this world, I spent a good amount of time looking into local dealerships to find my next, and desperately needed vehicle. I based my decision to come to Cocoa Hyundai on the overwhelming positive reviews. When i looked at reviews, i didn't go for the 5 stars, i went for the 1s. I was astounded by the apparent lack of care, servic... More
After finally accepting that my old Honda Fit was no longer fit for this world, I spent a good amount of time looking into local dealerships to find my next, and desperately needed vehicle. I based my decision to come to Cocoa Hyundai on the overwhelming positive reviews. When i looked at reviews, i didn't go for the 5 stars, i went for the 1s. I was astounded by the apparent lack of care, service, professionalism, and decency experienced at some of the other dealerships. If there had been the perfect car at one of them, I wouldn't have bothered going in with the feedback i saw. I know I made a great choice. I was greeted by a great smile and friendly attitude from Brandon. I couldn't comfortably afford the car that I really loved, but that's ok. He humored me, and talked to me, and understood my hesitations on biting off more of a payment than I was comfortable with. He got me into a car i probably would have NEVER considered. I wanted to hate it. I really did. Because my foolish heart was set on something I couldn't have. But I wound up liking it. And its exactly what I NEED right now for my life, my lifestyle, my budget, my personal style, etc. the ink is still drying, and I have a few more ends to tie up this afternoon, but as it stands right now, this was the best car buying experience I could have hoped for. Less
Ali, Brian, Jon were all professional and friendly!
Purchased my 3rd car from Cocoa Hyundai. They really make you feel like family here.
Great dealership and amazing service. Everyone is very friendly and they work hard to make sure you have the best experience. Purchased my second vehicle from them and I’ll definitely come back in the future. Josh and Brian have been the best. I recommend them to everyone.... More
Great dealership and amazing service. Everyone is very friendly and they work hard to make sure you have the best experience. Purchased my second vehicle from them and I’ll definitely come back in the future. Josh and Brian have been the best. I recommend them to everyone. Less
Very responsive. Was able to get same brand replacement tire I needed. Super friendly. Love the refreshment counter while waiting comfortably.
Im from Vero Beach, Fl and drove all the way up here! Great selection! My daughter was a 1st time car buyer, totally worked out! Found exactly what she wanted, for the price she wanted. Totally worked with her and walked her the thru the whole process! Extremely helpful and knowledgeable salesman! Thank you Adam! Totally recommend Cocoa Hyundai!... More
Im from Vero Beach, Fl and drove all the way up here! Great selection! My daughter was a 1st time car buyer, totally worked out! Found exactly what she wanted, for the price she wanted. Totally worked with her and walked her the thru the whole process! Extremely helpful and knowledgeable salesman! Thank you Adam! Totally recommend Cocoa Hyundai! Less
Just bought a used car here. The experience was straightforward. No high pressure techniques. The salesman Josh was very polite and professional. I would recommend this dealership.... More
Just bought a used car here. The experience was straightforward. No high pressure techniques. The salesman Josh was very polite and professional. I would recommend this dealership. Less
Oil change and two minor recalls done in about an hour.
Oil change and a list of other things, Courtney in service always does a fantastic job!
Thanks to Josh & Carlos and the rest of the staff. For going above and beyond on my new KONA. Had a great deal and experience, will be back.
Ali was awesome and worked with me to find the best car and price that suited me.
Always fast and friendly!!!
Really good service, and amazing customer service.
I arrived early for my appointment and they were ready for me, very polite, and best of all- fast, but thorough!
Good sales service. Adam did a very good job and i am happy with my purchase
The service people were very attentive. I received everything I asked for with graciousness. George informed me of what the service dept had to offer without being pushy. I'm very happy with the service I received!... More
The service people were very attentive. I received everything I asked for with graciousness. George informed me of what the service dept had to offer without being pushy. I'm very happy with the service I received! Less
Salesman Justin was excellent all through the purchase. My only issue was the gap insurance high pressure sales pitch. Totally a deal breaker when the finance man Howard had to tell my wife you can get hit my a drunk driver and not be covered. What kind of bs tactic to get a commission is this?! Stop selling garbage with high pressure after the sale. If I were there I would have cancelled t... More
Salesman Justin was excellent all through the purchase. My only issue was the gap insurance high pressure sales pitch. Totally a deal breaker when the finance man Howard had to tell my wife you can get hit my a drunk driver and not be covered. What kind of bs tactic to get a commission is this?! Stop selling garbage with high pressure after the sale. If I were there I would have cancelled the sale and found another dealer. Seriously. Tell about the extra services and leave it there! Less
Wasn’t very happy the first time around. Carlos ended up calling me back in and Ali sealed the deal. Great customer service from both these guys!!!
The service counter staff were friendly and helpful. The service writer was professional and courteous. The part required was not readily available so I will have to revisit once I return from out of town. I just purchased a car here and it was my best purchase experience ever. My reason for coming to the dealership is because of the way that my service advisor, George treats me. Never has the c... More
The service counter staff were friendly and helpful. The service writer was professional and courteous. The part required was not readily available so I will have to revisit once I return from out of town. I just purchased a car here and it was my best purchase experience ever. My reason for coming to the dealership is because of the way that my service advisor, George treats me. Never has the car buying experience been less stressful. Our salesman, Chuck is easy to get along with, a straight shooter and very accommodating. The entire staff from front to back has been great. I will consider them first for my next purchase. Less
Friendly sales representatives, calm environment and no pressure in buying.
In the 10 months i have owned my car, Taylor in the service department had always been helpful. He went above and beyond this past Friday to ensure my tire was repaired before the weekend.... More
In the 10 months i have owned my car, Taylor in the service department had always been helpful. He went above and beyond this past Friday to ensure my tire was repaired before the weekend. Less
The manager sales manager and the salesman excellent they did everything they can to get us into the vehicle that we could have thought I tagged them and I will take my business to them they have continued to call me on a daily basis past four days to make sure everything's alright for the vehicle and if I was having any issues to come back to them and they will take care of it again thank you fo... More
The manager sales manager and the salesman excellent they did everything they can to get us into the vehicle that we could have thought I tagged them and I will take my business to them they have continued to call me on a daily basis past four days to make sure everything's alright for the vehicle and if I was having any issues to come back to them and they will take care of it again thank you for Hyundai I appreciate you time you took me and my wife again thank you very much have a great day. Less
Good service. Good customer relations. Did what they had to and got my car back quickly. Thank you
Lobby and waiting area is always clean. Water and donuts is cool. George is awesome and has been for years. They call me when ita time and explain situation , so i can make a good decision about my services needed. Two thumbs.... More
Lobby and waiting area is always clean. Water and donuts is cool. George is awesome and has been for years. They call me when ita time and explain situation , so i can make a good decision about my services needed. Two thumbs. Less
Perfect transaction, and perfect service. Thank you.
Quick service with professional care for all vehicle's.
Great service, no complaints on the oil change or tire rotation. There was no one trying to upsell another product or service, in and out. Just how it should be... More
Great service, no complaints on the oil change or tire rotation. There was no one trying to upsell another product or service, in and out. Just how it should be Less
Chuck , our salesman was super helpful!
AWESOME !!!
I brought my car in on 5/29/18 the battery was completely dead. I had my car now 2 years. As I waited for my car it took about 45 minutes and then the gentleman came and told me, my car was ready. And that he put abrand new battery in it. So I went and sign the paper to get my keys back, and he asked did I have any questions. I said yes, so I took him to my car and showed him how the light stays ... More
I brought my car in on 5/29/18 the battery was completely dead. I had my car now 2 years. As I waited for my car it took about 45 minutes and then the gentleman came and told me, my car was ready. And that he put abrand new battery in it. So I went and sign the paper to get my keys back, and he asked did I have any questions. I said yes, so I took him to my car and showed him how the light stays on too long after my husband is in the store. He showed me that, he has to put the lights on auto. Iam so greatful for the whole Hydundai team . If I have a problem Ican always call on you. Thank you so much for being there for me. Less
This review is for Taylor. He was quick to get me in and out and made sure service did their job today. I appreciated his diligence
Outstanding Dealership!
Great service.
Cocoa Hyundai was amazing, set far apart from any other dealership I've dealt with in the past. These people went out of their way to get us into a new car with payments we can afford. They've got a two new customers, I would and likely well buy my next car from them when it's time. They were very open and honest about the credit situation and packages that cone with the vehicle.... More
Cocoa Hyundai was amazing, set far apart from any other dealership I've dealt with in the past. These people went out of their way to get us into a new car with payments we can afford. They've got a two new customers, I would and likely well buy my next car from them when it's time. They were very open and honest about the credit situation and packages that cone with the vehicle. Less
This group of folks are just like if you you going back to the home where you grew up in. These people are second to none when it comes to feeling like part of the Hyundai family. Whatever your needs, they can satisfy any question or need you have.... More
This group of folks are just like if you you going back to the home where you grew up in. These people are second to none when it comes to feeling like part of the Hyundai family. Whatever your needs, they can satisfy any question or need you have. Less
The process was excellent. I was looking for my daughter's first car. Had a bad experience at the dealer up the street. We had Chuck as our salesperson, and he was funny, knowledgeable, and easy to work with. Brian did the financing .He was quick, and I liked that he took the time to explain to my daughter how important paying the loan on time was for her future. We drove away that night on her b... More
The process was excellent. I was looking for my daughter's first car. Had a bad experience at the dealer up the street. We had Chuck as our salesperson, and he was funny, knowledgeable, and easy to work with. Brian did the financing .He was quick, and I liked that he took the time to explain to my daughter how important paying the loan on time was for her future. We drove away that night on her birthday, with a car she loves, and a positive experience. Less
I had a great experience with cocoa Hyundai, Josh and Brian was very excellent in customer service. They both made sure that when I left I was actually very happy I will definitely recommend cocoa Hyundai great customer service satisfaction guaranteed thanks guys... More
I had a great experience with cocoa Hyundai, Josh and Brian was very excellent in customer service. They both made sure that when I left I was actually very happy I will definitely recommend cocoa Hyundai great customer service satisfaction guaranteed thanks guys Less
Nice cars
Brandon did a great job and got us a great deal.
Sales man was great, but sales management is a joke. Ran my credit I don't even know how many times, without my permission. Went there over three months ago and still getting rejection letters, at least 10 so far. Not only that, but they promised a gift card for coming in and taking a test drive, that I never recieved, even after mentioning that they didn't give me the gift card. Not even mad th... More
Sales man was great, but sales management is a joke. Ran my credit I don't even know how many times, without my permission. Went there over three months ago and still getting rejection letters, at least 10 so far. Not only that, but they promised a gift card for coming in and taking a test drive, that I never recieved, even after mentioning that they didn't give me the gift card. Not even mad that I couldn't get a car because I figured I couldn't, but at least be honest. I definitely won't trust this place with my business when I get my finances in order Less
The only thing good I can say is my car window was fixed quickly. When I called to get an estimate on what a new window regulator would cost I was told they couldn’t tell me that info over the phone. It would cost 120.00 to diagnose the problem. I knew what the problem was but they still wouldn’t give me a price. So I took it in the part cost about 180.00 however they charged me 480.00 for the pa... More
The only thing good I can say is my car window was fixed quickly. When I called to get an estimate on what a new window regulator would cost I was told they couldn’t tell me that info over the phone. It would cost 120.00 to diagnose the problem. I knew what the problem was but they still wouldn’t give me a price. So I took it in the part cost about 180.00 however they charged me 480.00 for the part and labor! That is 300.00 in labor!! It took a maximum of 2 hours to install that is how long it was from me telling them to go ahead and fix it and them telling me it was done. That also included an oil change in that time period. I will not take my car back for any services or buy from this dealership again. Less
Once again great service!!! Customer service is great didn’t have a long wait and affordable pricing. Love love love this place!!! Will refer everyone here. Thanks again for the great experience... More
Once again great service!!! Customer service is great didn’t have a long wait and affordable pricing. Love love love this place!!! Will refer everyone here. Thanks again for the great experience Less
Awesome service as always.
They made me feel at home, in general it was a chill place to be 🤙🏽 Glad to be part of the family
Very friendly. Fast service. Overall pleased.
Love it nice and clean oil change was fast stop in on my way back to Washington dc from coming off a cruise people was real nice
This place gives new meaning to term "crooked H". After extensively searching for a Certified Pre Owned Sonata we located one at Cocoa Hyundai, It was a 2017 Base with 12,867 miles for $14,871.The car was for my girlfriend and low mileage was a main factor is choosing a vehicle. The price seemed low but the cars history showed it to be a rental and they typically sell for less. My girlfriend inqu... More
This place gives new meaning to term "crooked H". After extensively searching for a Certified Pre Owned Sonata we located one at Cocoa Hyundai, It was a 2017 Base with 12,867 miles for $14,871.The car was for my girlfriend and low mileage was a main factor is choosing a vehicle. The price seemed low but the cars history showed it to be a rental and they typically sell for less. My girlfriend inquired about the vehicle and was promptly told this car was not CPO (the car is listed as CPO on Hyundai's website and others) but they could certify it at an additional cost.She then requested a out the door price. Once the quote was received I called and spoke with a sales rep and questioned what the additional fee of $1295.00 for "accessories" was on the invoice. He stated the car was not CPO and the "accessories " fee was to have the car certified. I questioned this and stated that the car is listed on the dealership website as well as the Hyundai Certified Pre Owned website. And questioned if that was false advertisement. The sales rep said he would speak with the general manager and call me back.He called back and stated I was correct the car is CPO and he would sell me the car at the listed price plus tax and dealer mark up. A new quote was received minus the "accessories" fee.We notified them that we would be driving down from Jacksonville the following morning to look at and possibly purchase the vehicle. Once we got there we looked over the vehicle and noticed the mileage was approximately 2000 miles more on the odometer than what was listed on the website and quote. (red flag #1) We checked the VIN and it was the same car listed. We then test drove the vehicle and noticed it pulled strongly to the right (red flag #2). I questioned why a CPO vehicle would be allowed to be test driven if the car didn't steer straight and was told by the sales rep that it was probably low air pressure in the tire or the front end needed an alignment and he would get that taken care of. (red flags # 3,4 and 5).We proceeded to go forward with the purchase but with hesitation and began questioning several things. We were repeatedly told they would take care of any issues with the vehicle.Once inside the finance directors office I once again questioned how with the Hyundai comprehensive 150 point checklist the car not going straight would be pretty high on the list of checkpoints. Soon after the sales rep came into the office and said we have a problem. They took us to the shop area where the car was on a lift and began explaining to us the car had been wrecked and repaired (the car fax report said no accidents) and with the vehicle on the lift you could physically see the front wheel was twisted and the bondo repairs.At that point they said we can not sell you this car and began showing us other Sonatas with considerably higher mileage and 2 model years older .I asked to speak to the general manager and although apologetic he made several offers to sell me a new Sonata at what I considered to be offensive pricing after what had just transpired.We then promptly left the dealership and went elsewhere and purchased an CPO Sonata from another dealer.After speaking with several dealers It was clear from their comments what Cocoa Hyundai did was a big no no. And stated that they could be fined for trying to sell a car as CPO that obviously wasn't even looked at.I am not one to take to the internet to air my drama but the whole experience was less than pleasurable.This car is still on their website as I type this and hope this information can be beneficial to someone.Follow up.....The wrecked 2017 Sonata they tried to sell me as certified pre owned is still on their website. The finance director told me and I quote "We can not sell that car...the only thing I can do is take it to the auction" Yet it is listed as for sell on the website. Buyer beware!!!!!! Less
I had warning lights and the service advisor was so helpful getting me back on the road safely even though I obviously couldn't plan to have an appointment in advance.... More
I had warning lights and the service advisor was so helpful getting me back on the road safely even though I obviously couldn't plan to have an appointment in advance. Less
This is my third time buying from Cocoa Hyundai . Adam was great and honest and such a real blessing to work with. Sheldon and Brian were great too. The two Sonota especially the Sonato Hybrid 2014 with the panaramic sunroof I loved ,but I had to get an SUV because of transporting my family to Dr’s appointments and VA visits with wheelchairs and walkers. The Hybrid couldn’t have a hitch to carry ... More
This is my third time buying from Cocoa Hyundai . Adam was great and honest and such a real blessing to work with. Sheldon and Brian were great too. The two Sonota especially the Sonato Hybrid 2014 with the panaramic sunroof I loved ,but I had to get an SUV because of transporting my family to Dr’s appointments and VA visits with wheelchairs and walkers. The Hybrid couldn’t have a hitch to carry everything so I had no other choice but to trade again. I had to have the panaramic sunroof and the Tucson Value has everything I needed. The lower interest rate from Hyundai and the 100,000/10 year warranty you can’t beat. It was a blessing working with Cocoa Hyundai and I hope they Bless Adam real good Less
Very happy with the way all was handled from start to finish your the best Fred Bayles thank you
Quick easy painless!
Best Experience ever! They say you never know what a person is going through and it's true. I just recently buried my mom and had the car accident two days before her birthday. Needless to say my spirts were low. But, the Great Customer Service I received put my mind at ease. Kudos to Mitch, the Service dept. front desk staff and the lady in the parts department! I provide customer service on a d... More
Best Experience ever! They say you never know what a person is going through and it's true. I just recently buried my mom and had the car accident two days before her birthday. Needless to say my spirts were low. But, the Great Customer Service I received put my mind at ease. Kudos to Mitch, the Service dept. front desk staff and the lady in the parts department! I provide customer service on a daily basis in my profession. It feels great when you receive it back! COCOA HYUNDAI you really exceeded my expectations!!! Less
Always great service...
I was planning on buying my next car here in a year or two. After this horrible warranty experience, I'm pretty sure you have lost that sale.
Fast efficient reasonable price. Always pleasant staff.
Work was done quick fast flight service thank you for the help
Carlos and staff were so helpful and considerate. They were proud of the cars they sell and went out of there way to answer all of my concerns.
Love the friendly staff and what could have been a very costly car problem; the staff fixed it with an oil change for under $100.00. I will purchase my next car with them - again.... More
Love the friendly staff and what could have been a very costly car problem; the staff fixed it with an oil change for under $100.00. I will purchase my next car with them - again. Less
Extremely friendly staff. Also, they don't try to trick customers buying extended warranties. Always talk to the point.
The customer service is always spectacular at this location. They are very good about answering questions and keeping you informed. My only issue is how long it actually takes, I know they have diagnostics to run and service steps to perform which I am very grateful for, however 2 and a half hours to put on a new tire is a bit excessive.... More
The customer service is always spectacular at this location. They are very good about answering questions and keeping you informed. My only issue is how long it actually takes, I know they have diagnostics to run and service steps to perform which I am very grateful for, however 2 and a half hours to put on a new tire is a bit excessive. Less
I had a wonderful experience at Cocoa Hyundai. My salesman was knowledgeable and the rest of the staff was friendly and courteous. I found the right vehicle for me!... More
I had a wonderful experience at Cocoa Hyundai. My salesman was knowledgeable and the rest of the staff was friendly and courteous. I found the right vehicle for me! Less
Fantastic service department. Very attentive and caring.
직원들이 친절하고 차 정비를 위해 방문할때마다 편안함을 느낌니다.
Fast service.
Had appointment and ended up being late to dealership, service department very accommodating kept appointment, was given estimate and at final bill was lower then estimate!! Courtney was wonderful and driver Doug was more then gracious taking me home and picking me up when vehicle was finished. Outstanding and grate attitudes!!... More
Had appointment and ended up being late to dealership, service department very accommodating kept appointment, was given estimate and at final bill was lower then estimate!! Courtney was wonderful and driver Doug was more then gracious taking me home and picking me up when vehicle was finished. Outstanding and grate attitudes!! Less
Very friendly staff ... & Of course my son Daniel White was phenomenal!!
I took my Hyundai Elantra to Cocoa Hyundai body shop after a not at fault accident, Matt and Mitch were awesome to work with and everyone did a great job on my car it looks like it was never in an accident. I would recommend them to anyone who needs body work you won't be disappointed. I would like to thank the body shop for a job well done.... More
I took my Hyundai Elantra to Cocoa Hyundai body shop after a not at fault accident, Matt and Mitch were awesome to work with and everyone did a great job on my car it looks like it was never in an accident. I would recommend them to anyone who needs body work you won't be disappointed. I would like to thank the body shop for a job well done. Less
All work was done quickly and efficiently....service was very good....great experience.....
Great service! It was fast and a great price. Courtney helped us out a lot! Thank you
Quality service and right on schedule.
Very friendly and fast.
Great people! Never felt so comfortable buying a vehicle in my life.
I just wanted to thank you guys so much for helping me choose the car that i was looking for. All of the staff members were very organized and i did not have to wait forever to do all of the paperwork and etc. All of you were awesome!... More
I just wanted to thank you guys so much for helping me choose the car that i was looking for. All of the staff members were very organized and i did not have to wait forever to do all of the paperwork and etc. All of you were awesome! Less
My husband and I had an awesome experience yesterday purchasing a used vehicle. Thanks Dan and Brian for a smooth transaction.
Steve and the staff at Hyundai were professional and made the purchase seem less.
Billy Sampely is a great and fun guy to work with. He was very patient and understanding to what i was looking for and what i wanted. He really took his time and explained the pricing,components and the mechanics of the cars. Billy really went the extra mile for me. After a couple of back in forth with the financial department i walk out with a great cash price for the car i wanted. So if you de... More
Billy Sampely is a great and fun guy to work with. He was very patient and understanding to what i was looking for and what i wanted. He really took his time and explained the pricing,components and the mechanics of the cars. Billy really went the extra mile for me. After a couple of back in forth with the financial department i walk out with a great cash price for the car i wanted. So if you decide to go to cocoa hyundai, please ask for Billy Sampley, very down to earth guy. Less
Well,at first I filled out papers online,i seen the ad,that not having perfect credit ,you could still possibly get approved and Carlos the internet director had called and left me a message,that he thought they could help me ,then I received a text to come down and we met Burton as our salesman,and everyone ,I mean everyone was really professional and friendly,and Mr.Burton Johnson was of great ... More
Well,at first I filled out papers online,i seen the ad,that not having perfect credit ,you could still possibly get approved and Carlos the internet director had called and left me a message,that he thought they could help me ,then I received a text to come down and we met Burton as our salesman,and everyone ,I mean everyone was really professional and friendly,and Mr.Burton Johnson was of great help to me and his Boss was also,and we would like to say Thanks to all involved ,you made my dream come true .A new car ,that was dependable ,nothing wrong withstand not falling a part,it is a real blessing,and I pray all of y'all are blessed for being a blessing to us . Thank You Less
Needed body work done on our 2016 Sonata. Entire process was organized and professional and the work was outstanding. Entire team at Cocoa Hyundai knew their jobs well and know what customer service is all about.... More
Needed body work done on our 2016 Sonata. Entire process was organized and professional and the work was outstanding. Entire team at Cocoa Hyundai knew their jobs well and know what customer service is all about. Less
Friendly service and always very informative when it comes to repairs. Love our Genesis!
great service, Courtney is the best.
Nice friendly place to shop for a car
The staff is very friendly, courteous and professional. I plan to continue to take my Tucson for maintenance and will purchase future vehicles from this dealership... More
The staff is very friendly, courteous and professional. I plan to continue to take my Tucson for maintenance and will purchase future vehicles from this dealership Less
Steve was very attentive and explained any and all concerns i had...my car had to stay at your service shop due to some performance issues..and i was provided a loaner car ..which i was very thankful for..each and all that were involved in my purchase were nice and responsive to my needs and concerns... More
Steve was very attentive and explained any and all concerns i had...my car had to stay at your service shop due to some performance issues..and i was provided a loaner car ..which i was very thankful for..each and all that were involved in my purchase were nice and responsive to my needs and concerns Less
Billy is the BEST!!!! He take care of his customers and pride in the products he sale.
Courtney and Doug were the Best for customer service. Very enjoyable to deal with.
Walked in thinking I needed a massive amount of money down to own a car and these guys made it happen for way less than I was expecting! I walked out happy as the new owner of an awesome car. Very pleased with the service and the sales manager did an awesome job helping me get into a car.... More
Walked in thinking I needed a massive amount of money down to own a car and these guys made it happen for way less than I was expecting! I walked out happy as the new owner of an awesome car. Very pleased with the service and the sales manager did an awesome job helping me get into a car. Less
I was running late for my oil change appointment. I ended up arriving about 25 minutes after I was expected. I did call to make sure they still could take me and they were very understanding. In and out in under an hour. Thank you to everyone.... More
I was running late for my oil change appointment. I ended up arriving about 25 minutes after I was expected. I did call to make sure they still could take me and they were very understanding. In and out in under an hour. Thank you to everyone. Less
Always a good visit. always on time and great customer service
Great job
I was very happy with my experience at cocoa hyundai. They made it a very smooth easy shopping experience. Josh and Ali were the best!
Love this dealership and love my Hyundai Elantra. Excellent service and great cars!
Cortney was great, as usual.
Great service!
They are always fast, knowledgable, and professional here, and they always do a great job!
Rand, Bert and all involved with our transaction were wonderful and professional. Great buying experience. Ty all.
Car in to for oil change and fix wind shield washer. Advised it was time to replace drive belt, front brakes needed repair, tires rotated, and a wheel alignment. Played all by phone. Just under $993. Ok. Got car loaner and picked up our car the next day. Still okay. Car wind shield washer not repaired properly, brakes do not feel as if they are responding properly and the car came back dir... More
Car in to for oil change and fix wind shield washer. Advised it was time to replace drive belt, front brakes needed repair, tires rotated, and a wheel alignment. Played all by phone. Just under $993. Ok. Got car loaner and picked up our car the next day. Still okay. Car wind shield washer not repaired properly, brakes do not feel as if they are responding properly and the car came back dirty - exterior. All not okay. Called back and company and will take car back in after the weekend. Okay. Disappointing, as company displays multiple service awards from 2016. Will give them benefit of doubt as they have been fair in the past. Hoping this is a one time issue. Less
I came here off of a friend referral, said that they would look after me and take care of me. When I got there the two that took care of me were very nice and informative, he was very knowledgeable and made me feel comfortable. He showed me a few used cars but when I asked of new cars he did not hesitate to show me what they had in their inventory. When he showed me the new cars I fell in love... More
I came here off of a friend referral, said that they would look after me and take care of me. When I got there the two that took care of me were very nice and informative, he was very knowledgeable and made me feel comfortable. He showed me a few used cars but when I asked of new cars he did not hesitate to show me what they had in their inventory. When he showed me the new cars I fell in love with one car that was out of my budget but still took the car just because the service was great and the car was beautiful. I will be coming back here when I'm ready for another car. Less
Best Service Department in Brevard!!!
Service was great but price was very high. The $212 I spent for the belt change I could have had done for under $100 at several other places. The quote for all the repairs, brake flush, spark plug change and others was over $800 I called several other places and will be able to do it all for just under $500. Once again the service was great people were very nice and facility was clean but pri... More
Service was great but price was very high. The $212 I spent for the belt change I could have had done for under $100 at several other places. The quote for all the repairs, brake flush, spark plug change and others was over $800 I called several other places and will be able to do it all for just under $500. Once again the service was great people were very nice and facility was clean but price was over the top. Less
Everyone was very nice...I noticed a couple of days after I bought the santa fe that the Heater wasn't working so They took my car right in a fixed it... very happy with my service... More
Everyone was very nice...I noticed a couple of days after I bought the santa fe that the Heater wasn't working so They took my car right in a fixed it... very happy with my service Less
Top Notch!
I always get fast and reliable service at Cocoa Hyundai. Courtney is fantastic and always pleasant to deal with.
Absolutely amazing customer service.I was dealing with Taylor Dayhoff.I had a dead battery covered under warranty up to 36 k.I had 35,224 miles I litterally walked in at 4:45 on a friday (no appointment)fully prepared to install the battery myself.And Taylor was amazing got mechanics to install my battery,as well as see I had appt. for following Tuesday for oil change,and he said were also gonna ... More
Absolutely amazing customer service.I was dealing with Taylor Dayhoff.I had a dead battery covered under warranty up to 36 k.I had 35,224 miles I litterally walked in at 4:45 on a friday (no appointment)fully prepared to install the battery myself.And Taylor was amazing got mechanics to install my battery,as well as see I had appt. for following Tuesday for oil change,and he said were also gonna get that oil changed for you since your already here.Again that was on a friday afternoon 45 mins before close.I hope his Boss reads these reveiws.After a rough week and also dealing with having to jump my car for a two days to get to and from week.His pleasant no worries attitude really turned my day around.Thanks again Taylor!!!!! Less
Service is always with a friendly knowledgeable staff. Work performed has always been A-one.
I am always greeted when I enter the service department by all the staff and there always fresh coffee and donuts in the waiting room. All my questions were professionally answered today, thanks to all staff.... More
I am always greeted when I enter the service department by all the staff and there always fresh coffee and donuts in the waiting room. All my questions were professionally answered today, thanks to all staff. Less
Very prompt and courteous service!
Josh 😎😎😎!!!! Thank you so much for the wonderful customer service and your Pleasant attitude and your awesome patients ... COCOA HYUNDAI great team...🤗🤗🤗... More
Josh 😎😎😎!!!! Thank you so much for the wonderful customer service and your Pleasant attitude and your awesome patients ... COCOA HYUNDAI great team...🤗🤗🤗 Less
I have to say, my first experience there was not the greatest. I actually had another appointment right up the street and called almost a week ahead of time to set up my time to come in and they would take us to the other appointment. I called the day before to make sure it was set up. We were good. I timed it perfect, got there and our person who was going to go over everything wasn't there. No ... More
I have to say, my first experience there was not the greatest. I actually had another appointment right up the street and called almost a week ahead of time to set up my time to come in and they would take us to the other appointment. I called the day before to make sure it was set up. We were good. I timed it perfect, got there and our person who was going to go over everything wasn't there. No one knew where he was. We waited, and waited. I couldn't reset up my other appointment, so ended up having to leave Hyundai to make it to the other. However, I was going to be out of work the next day in the afternoon and the lady at the desk said she guarantees there won't be an issue if I came in the next day. I came in and was out within an hour. Everyone was friendly and courteous. And I do have to thank them for even seeing me in the short amount of time as I would have had to wait another 2 weeks to be seen at the one in my area. Less
I bought a 2009 hyundai santa fe on saturday feb 24th. I left the lot with my vehicle and less than 12 hrs later ut was bucking and trying to die with the check engine light on. They supposedly fixed it by putting on a new battery terminal on monday. Then wednesday the vehicle started doing thw same thing thursday it was back with them and they said it was 2 coils and 3 spark plugs and they fixed... More
I bought a 2009 hyundai santa fe on saturday feb 24th. I left the lot with my vehicle and less than 12 hrs later ut was bucking and trying to die with the check engine light on. They supposedly fixed it by putting on a new battery terminal on monday. Then wednesday the vehicle started doing thw same thing thursday it was back with them and they said it was 2 coils and 3 spark plugs and they fixed them. Now its doing the same exact thing and they are now saying i bought bad gas yesterday. This place is useless they kept putting parts in it that it did not need and now that its still doing it it must be my fault because they dont know how to fix it. I will NEVER recommend this place to anyone. Bunch of scam artists trying to screw over a single disabled mom. How nice of them. I put gas in from pilot who say there is nothing wrong with their gas. So no it wasnt a gas issue as the eck engine light and issues with the vehicle have been the same. Yall have thrown parts at the vehicle that it did not need. Yes yall dropped the tank but if the gas was so bad and weak why did my entire vehicle smell like gas was poured into it after you dropped the tank? Yes yall did make sure i knew it was an as is sale but yall never disclosed there was a major issue with the vehicle. And you can say it was an inexpensive vehicle but $8000 is NOT a small amount of money specially when its from someone on a fixed income . i understand as is but with an $8000 vehicle you would figure it would run for at least a day with no issues. Im here to pick it up now hopefully yall actually fixed what was wrong this time. Less
Sales staff is super, especially great working with Johnny. Ali was very helpful completing paperwork efficiently.
Terrible. Rude salesman who refused to even show any vehicles without running credit first. I didnt even know if i wanted to buy a car there, i was there to look to see if they even had anything id be interested in. Well i never got a chance to find out because they refused, so I walked. If you are being pressured to submit an application and damage your credit before youve even decided if you ev... More
Terrible. Rude salesman who refused to even show any vehicles without running credit first. I didnt even know if i wanted to buy a car there, i was there to look to see if they even had anything id be interested in. Well i never got a chance to find out because they refused, so I walked. If you are being pressured to submit an application and damage your credit before youve even decided if you even want to buy, then you are dealing with crooks. Stay away. I've heard the one in melbourne is better. Less
Josh & Carlos are awesome! I'm a returning customer and they made my experience easy and stress free as possible! I will never leave the Hyundia family thanks to these two! I'm currently in the process of referring my grandmother and associates! Happy to be apart of the Cocoa Hyundia family#MotorSportsTurbo... More
Josh & Carlos are awesome! I'm a returning customer and they made my experience easy and stress free as possible! I will never leave the Hyundia family thanks to these two! I'm currently in the process of referring my grandmother and associates! Happy to be apart of the Cocoa Hyundia family#MotorSportsTurbo Less
I have talked on the phone with Johnny, I am coming in tomorrow to see what they can do for me. I am hoping to walk away with a car as my car barley makes it down the road. I have never leased a car and am concerned about financing as I live on my own...credit score is low due to student loans... I will have a co signer if needed and Johnny told me on the phone that my co signer can speak to some... More
I have talked on the phone with Johnny, I am coming in tomorrow to see what they can do for me. I am hoping to walk away with a car as my car barley makes it down the road. I have never leased a car and am concerned about financing as I live on my own...credit score is low due to student loans... I will have a co signer if needed and Johnny told me on the phone that my co signer can speak to someone directly which is amazing!! I just paid a lot of bills so I am not sure what the down payment would be but I am hoping tomorrow I will drive away with a new car!!!! Thank you Johnny and team for allowing me to come look at options as I am a single woman trying to get a reliable car! Less
Excellent service and they make you feel like family not like a number. I have purchased two vehicles from them in the past 3 years. I have had over 9 cars in my life and by far Cocoa Hyundai is the best..... More
Excellent service and they make you feel like family not like a number. I have purchased two vehicles from them in the past 3 years. I have had over 9 cars in my life and by far Cocoa Hyundai is the best.. Less
I received great service today with Hyundai!
Recently worked with Carlos. Found me a great price on a vehicle including incentives and a minimal down payment. Also helped me with insurance information. I would work with this dealership again. Upfront, honest and got me what I needed / wanted.... More
Recently worked with Carlos. Found me a great price on a vehicle including incentives and a minimal down payment. Also helped me with insurance information. I would work with this dealership again. Upfront, honest and got me what I needed / wanted. Less
I got a great deal on my 2020 Sonata Everyone was very helpful and great to work with! Monique & Mark were the best!
My new car purchase was great! Adam and Jon were amazing. No pressure and accommodating. My third Hyundai from Cocoa Hyundai, and not my last!
Go in. See Carlos. Leave happy!!!
Cocoa Hyundai has been very polite fair and service oriented every time we have been their. I would recommend them to anyone.
Great sales staff. Weren't able strike a deal but s good experience.
The place was very clean they gave us free Refreshments everybody there was so kind and willing to help answer any questions we had. We had a very great experience!... More
The place was very clean they gave us free Refreshments everybody there was so kind and willing to help answer any questions we had. We had a very great experience! Less
Really enjoyed working with Josh Snyder (sales) and Brian Gore(finance) . They were both friendly and straight forward. This was a quick and painless experience. I bought a 2018 sonata and couldn't be happier... More
Really enjoyed working with Josh Snyder (sales) and Brian Gore(finance) . They were both friendly and straight forward. This was a quick and painless experience. I bought a 2018 sonata and couldn't be happier Less
I believe the young man that assisted me was named Dalton. He was very helpful, informative, and professional, and a pleasure to deal with... If I were to decide to buy hyundai, He would be my first choice of a salesman to go to... Thank you very much for the chance to take a test drive. My car of choice would have to be The Genesis.. Thats a classy car....... More
I believe the young man that assisted me was named Dalton. He was very helpful, informative, and professional, and a pleasure to deal with... If I were to decide to buy hyundai, He would be my first choice of a salesman to go to... Thank you very much for the chance to take a test drive. My car of choice would have to be The Genesis.. Thats a classy car.... Less
Awesome dealership
I had an awesome experience and I would do business with Cocoa Hyundai again Thanks guys.
We purchased our fourth vehicle from Cocoa Hyundai. Our experience this time as with all our previous purchases has been excellent. Their Sales Team listens and encourages a dialogue that supports a win-win transaction. They do NOT use high pressure sales pitches or stressful "now or never" forced decisions. Thank you for making the car buying experience a pleasant one.Note that as owners of se... More
We purchased our fourth vehicle from Cocoa Hyundai. Our experience this time as with all our previous purchases has been excellent. Their Sales Team listens and encourages a dialogue that supports a win-win transaction. They do NOT use high pressure sales pitches or stressful "now or never" forced decisions. Thank you for making the car buying experience a pleasant one.Note that as owners of several vehicles purchased at Cocoa Hyundai, we have been servicing them at the dealership service center. Similar to the professionalism exhibitted by the Sales Team, the Service Team has consistently done a great job. Less
Great place went in for a recall on my 2009 Hyundai Sonata. No plans on buying a new car. But Brandon Bennet made it happen, here I am With a brand new 2018 Hyundai Sonata thanks Cocoa Hyundai for everything.... More
Great place went in for a recall on my 2009 Hyundai Sonata. No plans on buying a new car. But Brandon Bennet made it happen, here I am With a brand new 2018 Hyundai Sonata thanks Cocoa Hyundai for everything. Less
I went to Cocoa Hyundai 11 days ago to possibly purchase a new car because of all of the rebates. The salesman I had, Billie, was great and Ali, the finance guy was great as well. I was told by the sales manager that I was approved so I went and signed all of the finance paperwork. Last night I get a call from Ali that I couldn't get financing. Really????? After having the car for 10 days! That i... More
I went to Cocoa Hyundai 11 days ago to possibly purchase a new car because of all of the rebates. The salesman I had, Billie, was great and Ali, the finance guy was great as well. I was told by the sales manager that I was approved so I went and signed all of the finance paperwork. Last night I get a call from Ali that I couldn't get financing. Really????? After having the car for 10 days! That is nonsense!!! If I was not approved then why was I told I was and why did I get to drive a brand new car off of the lot?????? Just bring my other car back to me cleaned with a full tank of gas and will call it even. However I will never go there again!!!!! Less
I wasn't that impressed. They didn't work hard for my business. Left my business card and no one followed up with me. Pretty much acted like "take it or leave it".... More
I wasn't that impressed. They didn't work hard for my business. Left my business card and no one followed up with me. Pretty much acted like "take it or leave it". Less
They are not true to their internet ad they don't try to help anyone with low credit they did not even try and look at the proof of my income they don't go out of their way to help, I wouldn't recommend this place to anyone. In response to you Carlos you did not even ask to look at all of my income... More
They are not true to their internet ad they don't try to help anyone with low credit they did not even try and look at the proof of my income they don't go out of their way to help, I wouldn't recommend this place to anyone. In response to you Carlos you did not even ask to look at all of my income Less
Great service and very friendly atmosphere. They always do a great job on my car when it's brought in for service.
I have dealt with various dealerships in central Florida, my my general opinion of car shopping was not positive. When we arrived at Cocoa Hyundai we had no intention of buying. We were just interested in seeing SUVS so we could compare to other brands. I ended up driving the Tucson Limited and fell in love. The overall buying process was smooth. Josh was a great salesman and we were in and out w... More
I have dealt with various dealerships in central Florida, my my general opinion of car shopping was not positive. When we arrived at Cocoa Hyundai we had no intention of buying. We were just interested in seeing SUVS so we could compare to other brands. I ended up driving the Tucson Limited and fell in love. The overall buying process was smooth. Josh was a great salesman and we were in and out within a few hours. Very friendly staff and clean spaces. The toy room was a huge plus because we had our toddler son along who is not one to sit still. Less
I bought a car there a little over two years ago, a used 2014 Hyundai Sonata. Not only was the salesman courteous and respectful, but it felt like I was buying a car from a friend not some random stranger who wants my money. What was also impressive was how they got me financed with a recent repo and only 2k out of my pocket at a very low rate and monthly payment. I highly recommend these guys. Y... More
I bought a car there a little over two years ago, a used 2014 Hyundai Sonata. Not only was the salesman courteous and respectful, but it felt like I was buying a car from a friend not some random stranger who wants my money. What was also impressive was how they got me financed with a recent repo and only 2k out of my pocket at a very low rate and monthly payment. I highly recommend these guys. You will get an amazing expirience like mine. Less
I did not have a good experience there. They overcharged my wife $14,000 for and Elantra. Because of that, we can not get it refinanced our trade it in. When we contacted Cocoa Hyundai and informed them of this they asked us to come in so that they could make it right. One there, they told us that they could not help us because we owed to much on the car. They are the reason why we owe so muc... More
I did not have a good experience there. They overcharged my wife $14,000 for and Elantra. Because of that, we can not get it refinanced our trade it in. When we contacted Cocoa Hyundai and informed them of this they asked us to come in so that they could make it right. One there, they told us that they could not help us because we owed to much on the car. They are the reason why we owe so much. They are more concerned with making "good" money then with being good people. Less
In as much as I spent 6 hours at the dealership, it all worked out. Sounds like an awful lot of time but in their defense, I had a complicated purchase - 2 cars - purchase my current leased car and lease a new one. I had specific concerns and criteria. It took a while to get there but between Brian and Burton, it was an outstanding day; I left very happy. This was my 4th purchase over the year... More
In as much as I spent 6 hours at the dealership, it all worked out. Sounds like an awful lot of time but in their defense, I had a complicated purchase - 2 cars - purchase my current leased car and lease a new one. I had specific concerns and criteria. It took a while to get there but between Brian and Burton, it was an outstanding day; I left very happy. This was my 4th purchase over the years. I don't even think of going anywhere else when it comes time to buy my next car. I recommend this dealership without hesitation. Less
Jerry in parts is warm, courteous and quick and compassionate. Highly recommend. Started this vacation off beautifully.
nstantly greeted by Adam. He did not try to tell me what I wanted, he listened, and we drove several cars. They let their cars sale themselves. They answered all questions but it was my decision only. The gentleman in finance told be what I qualified for, I told him my terms and he made it work for me. I love and appreciate their honesty and no pressure sales. I will send everyone I know their wa... More
nstantly greeted by Adam. He did not try to tell me what I wanted, he listened, and we drove several cars. They let their cars sale themselves. They answered all questions but it was my decision only. The gentleman in finance told be what I qualified for, I told him my terms and he made it work for me. I love and appreciate their honesty and no pressure sales. I will send everyone I know their way Less
Great customer service. Very experienced empmoyees
I left Hyundai after years of fantastic service but found out the best quality car and service was in front of me the whole time. Brandon, Carlos and Ali reminded me how easy it was to get a great deal in a pretty short time and welcomed me back to the Hyundai family with friendly and professional service.... More
I left Hyundai after years of fantastic service but found out the best quality car and service was in front of me the whole time. Brandon, Carlos and Ali reminded me how easy it was to get a great deal in a pretty short time and welcomed me back to the Hyundai family with friendly and professional service. Less
Great experience with both Michael in Sales and Ali in Finance. Very professional, knowledgeable, personable, and not pushy or high pressure at all.
Competitively priced, high quality pre-owned inventory, friendly, knowledgeable and accommodating personnel. Made buying a used car there a great experience from start to finish.... More
Competitively priced, high quality pre-owned inventory, friendly, knowledgeable and accommodating personnel. Made buying a used car there a great experience from start to finish. Less
Great service. No hassel and a very pleasent experience.
Great dealership team. Carlos got us in the door and Josh was a wonderful salesman. He found us just what we were looking for at the right price. We will definitely be back and will recommend them. Thanks to the entire team for a quick and pain free experience! And the cupcakes were out of this world thanks to Jon. Ali was the best and fastest finance person ever!... More
Great dealership team. Carlos got us in the door and Josh was a wonderful salesman. He found us just what we were looking for at the right price. We will definitely be back and will recommend them. Thanks to the entire team for a quick and pain free experience! And the cupcakes were out of this world thanks to Jon. Ali was the best and fastest finance person ever! Less
This dealership was amazing...... I came in without an appt., had a big mess of problems on a hand-me-down car that I needed to drive out of state the next day and I was 7 months pregnant. They worked with me on price, service and time management. George Denham promised me that my car would get me across the country safety and he sure did, thank you very much! The really were great about a ton... More
This dealership was amazing...... I came in without an appt., had a big mess of problems on a hand-me-down car that I needed to drive out of state the next day and I was 7 months pregnant. They worked with me on price, service and time management. George Denham promised me that my car would get me across the country safety and he sure did, thank you very much! The really were great about a ton of details Less
Clean, ok place
Quick response from internet sales manager - who even works on his day off. Was off to a good start. I was quoted a price for a vehicle included title, tax, tags and fees. All good. I accepted, and then was called with a new price about $4,000 higher than the quote. Whats the point in getting a quote if its meaningless?Just an update to this. The sales manager contacted me and said this was all d... More
Quick response from internet sales manager - who even works on his day off. Was off to a good start. I was quoted a price for a vehicle included title, tax, tags and fees. All good. I accepted, and then was called with a new price about $4,000 higher than the quote. Whats the point in getting a quote if its meaningless?Just an update to this. The sales manager contacted me and said this was all down to an error with the way the rebates were applied to the advertised price. Less
My experience at Cocoa Hyundai was very pleasant. I was in the beginning stages of purchasing a cheap vehicle for my daughter and eventhough I didn't purchase a car for my daughter at Cocoa Hyundai I will definitely go back when I'm ready to buy a car for myself. Carlos the internet manager was very helpful and so was Michael.... More
My experience at Cocoa Hyundai was very pleasant. I was in the beginning stages of purchasing a cheap vehicle for my daughter and eventhough I didn't purchase a car for my daughter at Cocoa Hyundai I will definitely go back when I'm ready to buy a car for myself. Carlos the internet manager was very helpful and so was Michael. Less
High pressure sales tactics. They will do everything they can to keep you on the lot and will outlandishly lie to your face about things that are not clearly not true. I made the mistake of giving them the keys to my car to look at for trade in value. I had to threaten to call the police to get them back and that wasn't until after the put a deal in front of me and tried yelled at me for not want... More
High pressure sales tactics. They will do everything they can to keep you on the lot and will outlandishly lie to your face about things that are not clearly not true. I made the mistake of giving them the keys to my car to look at for trade in value. I had to threaten to call the police to get them back and that wasn't until after the put a deal in front of me and tried yelled at me for not wanting to sign. A friend went there and got stuck for over 2 hours while they claimed to be running a credit check. They then offered her an over priced clunker that hadnt even had a safety check. Her loan was going to be going through an extremely shady loan company which had over 100 negative reviews and only one positive one. When she talked about getting a cosigner, she was discouraged because they determined to get a sale in that moment. They are a horrible business. If you want a Hyundai, don't shop there. Less
My wife and I had to find a car to replace her old Sonata. We have been shopping for a crossover for several months. We had to argue with dealerships just to get them to offer the advertised Internet price or the sticker price!!!! When we went to Cocoa Hyundai to look at a Santa Fe I was ready for another battle. I was really surprised at how well we were treated by Cocoa Hyundai. I had given up ... More
My wife and I had to find a car to replace her old Sonata. We have been shopping for a crossover for several months. We had to argue with dealerships just to get them to offer the advertised Internet price or the sticker price!!!! When we went to Cocoa Hyundai to look at a Santa Fe I was ready for another battle. I was really surprised at how well we were treated by Cocoa Hyundai. I had given up on car salesmen but they were friendly, honest, and upfront with us. "They made us an offer I couldn't refuse!" We are really happy with our purchased and couldn't be happier with the way we were treated at Cocoa Hyundai! Less
No one would talk to me.
Great customer service and competitive pricing!
Service today was great. Taylor my advisor took care of my problems. Engine light on, plus while there a recall was taken care of.
Very friendly crew, wait time great.
Bought our 2015 Sonota sport 2.0 turbo here,great car hands down.So far have had good luck with the service department.Just one minor hiccup but worked it all out.... More
Bought our 2015 Sonota sport 2.0 turbo here,great car hands down.So far have had good luck with the service department.Just one minor hiccup but worked it all out. Less
Number one place to buy a car these guys are awesome...
Bought new 🚗 The wait was about 3 hrs.. But worth it.
Great customer service! Great staff #
While excited when purchasing a new car there is the dread of having to go to the dealership and experience the long, tedious process of negotiations and eventual purchase. We had done research on the car we wanted and reached out to several dealerships in the area. As I was travelling at the time I clearly stated I wanted this process to be done by email only. Carlos was the first to respond an... More
While excited when purchasing a new car there is the dread of having to go to the dealership and experience the long, tedious process of negotiations and eventual purchase. We had done research on the car we wanted and reached out to several dealerships in the area. As I was travelling at the time I clearly stated I wanted this process to be done by email only. Carlos was the first to respond and it was "after hours". Over a period of 3 to 4 days we narrowed the negotiations to 2 dealerships but Carlos was clearly the easiest person to work with. We ended up striking a deal on Thursday night at 9:40pm, again after hours. We went to the dealership on Friday and everything was as promised. The team of Carlos, Brandon & Ali looked after us. The purchase was straight forward, very easy, and most importantly quick! I have no hesitation in recommending Cocoa Hyundai as a first class dealership. Less
We've had bad experiences with shady dealerships in the past and we were pleasantly surprised with Cocoa Hyundai. Our salesman, Dan White, was very knowledgable and patient with us as we made our car buying decision. Brian Gore in Finance was also very knowledgable and pleasant to work with. Everyone at the dealership was friendly and welcoming. We appreciated the no pressure sales attitude a... More
We've had bad experiences with shady dealerships in the past and we were pleasantly surprised with Cocoa Hyundai. Our salesman, Dan White, was very knowledgable and patient with us as we made our car buying decision. Brian Gore in Finance was also very knowledgable and pleasant to work with. Everyone at the dealership was friendly and welcoming. We appreciated the no pressure sales attitude and no shady tactics. Everything was presented clearly and upfront. We love our new Hyundai thanks!! Less
Great friendly customer service. The process from sitting with Dustin and his Padawan was great. I apologize that I do not remember your name. Ali made process smooth and easy while signing all of the paperwork. They were very informative with going over all of the information, warranty, and questions that we had. Dustin even took the time to go over the car thoroughly with us as well as go over ... More
Great friendly customer service. The process from sitting with Dustin and his Padawan was great. I apologize that I do not remember your name. Ali made process smooth and easy while signing all of the paperwork. They were very informative with going over all of the information, warranty, and questions that we had. Dustin even took the time to go over the car thoroughly with us as well as go over the service area. He also did not make us feel rushed or pressured along with the rest of the staff including the sales manager Sheldon. Less
Brandon was awesome. Go see him.
What a pleasure purchasing a vehicle from Cocoa Hyundai and working with Johnny, Sheldon and the money man. They were efficient and patient and very helpful. Thank you!... More
What a pleasure purchasing a vehicle from Cocoa Hyundai and working with Johnny, Sheldon and the money man. They were efficient and patient and very helpful. Thank you! Less
Very easy place to do business with
Good service.
NICE PEOPLE NICE TO WORK WITH.
Great cars, great deal. Karona and Ali got us a great deal and amazing financing.
In for service yesterday. Easy and finished sooner than promised. Pleased overall. Sad that they didn't participate in the tire promotion.
The team at Cocoa Hyundai was awesome. They were low pressure, courteous and helpful in answering all of my questions and ensuring I received the best deal and customer service. During the whole experience, I felt like I was their most important customer. In addition, they respected my time. Wonderful experience. I recommend Cocoa Hyundai for anyone looking to purchase a vehicle.... More
The team at Cocoa Hyundai was awesome. They were low pressure, courteous and helpful in answering all of my questions and ensuring I received the best deal and customer service. During the whole experience, I felt like I was their most important customer. In addition, they respected my time. Wonderful experience. I recommend Cocoa Hyundai for anyone looking to purchase a vehicle. Less
Good car inventory
Some of the best service and sales people I've ever encountered I would say talk to Brian he's the man in charge he gets things done
Great dealership, no hassle or pushy sales people. Friendly and courteous to my needs. Recommend highly.
I was able to find a vehicle very much to my liking and within the parameters I wanted. My salesman Chuck Stupp was extremely professional, knowledgeable, and easy to deal with. I found this to be a very friendly and capable dealership. Sheldon and Ali were also very professional and helpful.... More
I was able to find a vehicle very much to my liking and within the parameters I wanted. My salesman Chuck Stupp was extremely professional, knowledgeable, and easy to deal with. I found this to be a very friendly and capable dealership. Sheldon and Ali were also very professional and helpful. Less
Nice place!
It's a car dealership. My sales guy was decent, the place is clean and they try to be friendly. My finance/purchase person was not my favorite but we got it done... More
It's a car dealership. My sales guy was decent, the place is clean and they try to be friendly. My finance/purchase person was not my favorite but we got it done Less
Great people
Staff was quick to provide me with all the details and information on the cars I was looking to buy. Location is not bad in Cocoa.
I am very pleased with every aspect of purchasing a car from Cocoa Hyundai. Their friendly and honest approach to finalizing this transaction was greatly appreciated. Definitely a quality dealership.... More
I am very pleased with every aspect of purchasing a car from Cocoa Hyundai. Their friendly and honest approach to finalizing this transaction was greatly appreciated. Definitely a quality dealership. Less
Dan was very knowledgable and answered all my questions without hesitation! I would recommend him to everyone!! I was helped by other people but Dan really set the bar high!... More
Dan was very knowledgable and answered all my questions without hesitation! I would recommend him to everyone!! I was helped by other people but Dan really set the bar high! Less
Read all the high reviews, I'm sure my experience was unique. I received a trade-in offer online (their website) and a phone call from an internet sales person promising a $50 gift card for a test drive. When I arrived, they offered over $1k less than their own online trade offer, I left with no deal and no $50 card. Their first question was "how much payment can you afford?; that question alw... More
Read all the high reviews, I'm sure my experience was unique. I received a trade-in offer online (their website) and a phone call from an internet sales person promising a $50 gift card for a test drive. When I arrived, they offered over $1k less than their own online trade offer, I left with no deal and no $50 card. Their first question was "how much payment can you afford?; that question always scares me at a dealership and I knew that any potential deal would go south. A waste of a drive from Orlando. Less
Cocoa Hyundai was the best dealership I could have bought my car from! Dustin made sure that I got everything I wanted in my car and deff fair pricing. I would recommend this dealership to anyone!!... More
Cocoa Hyundai was the best dealership I could have bought my car from! Dustin made sure that I got everything I wanted in my car and deff fair pricing. I would recommend this dealership to anyone!! Less
Good people...good service...
Very helpful and knowledgeable staff, made buying a new Hyundai a pleasant experience, great customer service.
Nothing but good things to say about the new car experience at Cocoa Hyundai.
Purchaser BEWARE!!! I have a friend who purchased a vehicle from this dealership. I suggest that NOBODY ever deal with them, they have the worse service department I have ever dealt with. The 2013 Hyundai Elantra was purchased on 9/19/2016. She has had to fight with the service department from day one. My friend went on vacation and left her car in my care. The battery went dead and the vehicle w... More
Purchaser BEWARE!!! I have a friend who purchased a vehicle from this dealership. I suggest that NOBODY ever deal with them, they have the worse service department I have ever dealt with. The 2013 Hyundai Elantra was purchased on 9/19/2016. She has had to fight with the service department from day one. My friend went on vacation and left her car in my care. The battery went dead and the vehicle will not start. The battery is a Hyundai battery with a purchase date of 2/2015. I called the service department to inquire about the warranty. They said the battery life date follows the car so since the car is 40 months old the battery has no warranty, WHAT??? Following this logic if I bought a new Hyundai battery for the car today that battery would be out of warranty the day it was purchased. I questioned the service manager and he could not answer why they will no warranty the battery, all he would say is the battery is out of warranty because the car is 40 months old. I am not accepting that and I have already begun a campaign to alert the car buying public to NEVER buy from Cocoa Hyundai in Cocoa Florida. Less
Knowledgeable, helpful and patient sales staff, attentive service department - this is a great dealership.
Love Cocoa Hyundai and all their staff. Couldn't be happier with our new car.!
Go Cocoa Hyundai
Staff very pleasant. The salesperson didn't pressure me into selecting a vehicle. I show them a picture of the kind of vehicle I wanted and their reply was, " we have just what you want". I drove home in my new car. I love my new car... More
Staff very pleasant. The salesperson didn't pressure me into selecting a vehicle. I show them a picture of the kind of vehicle I wanted and their reply was, " we have just what you want". I drove home in my new car. I love my new car Less
As far as the experience of buying a car it was really good. No pressure. Carlos, Joe, Ali and Sheldon all were great to deal with. When I came back Joe was with another customer. He still gave a great effort and Ali stepped in and was super to work with. The finance guy Sheldon was also great.... More
As far as the experience of buying a car it was really good. No pressure. Carlos, Joe, Ali and Sheldon all were great to deal with. When I came back Joe was with another customer. He still gave a great effort and Ali stepped in and was super to work with. The finance guy Sheldon was also great. Less
Customer service from George the advisor was extremely unprofessional. Shawn the Tec that worked on my car and order parts was fantastical. Thanks Shawn😍... More
Customer service from George the advisor was extremely unprofessional. Shawn the Tec that worked on my car and order parts was fantastical. Thanks Shawn😍 Less
My wife and I purchased our vehicle last week. We utilized the TrueCar buying platform. Kudos to Dan White who expressed professionalism and that "extra personal " care that make customers want to come back and share their positive experiences with future car buyers... More
My wife and I purchased our vehicle last week. We utilized the TrueCar buying platform. Kudos to Dan White who expressed professionalism and that "extra personal " care that make customers want to come back and share their positive experiences with future car buyers Less
The people at Cocoa especially Shawn will bend over backwards for you! They stick to their word! Love my 2017
The friendly and professional staff here always treat you with respect and go out of their way to make your car buying, trading or vehicle service experience a good one.... More
The friendly and professional staff here always treat you with respect and go out of their way to make your car buying, trading or vehicle service experience a good one. Less
I have bought many cars over the last 15 years with last 2 purchased at Cocoa Hyundai.The best car buying experience has definitely been with Cocoa Hyundai. I like the way the team treats you right from the time you inquire about a vehicle till you drive it out. Dealing with Carlos, Brian, Ali , Burt and Jon has been an awesome experience. I will be back and will not hesitate to refer friends and... More
I have bought many cars over the last 15 years with last 2 purchased at Cocoa Hyundai.The best car buying experience has definitely been with Cocoa Hyundai. I like the way the team treats you right from the time you inquire about a vehicle till you drive it out. Dealing with Carlos, Brian, Ali , Burt and Jon has been an awesome experience. I will be back and will not hesitate to refer friends and family. Thanks! Less
This was the easiest car purchase ever. I booked a test drive and Cocoa Hyundai had the 3 cars I wanted to see ready for me. No pressure just a nice relaxing purchase.... More
This was the easiest car purchase ever. I booked a test drive and Cocoa Hyundai had the 3 cars I wanted to see ready for me. No pressure just a nice relaxing purchase. Less
Great experience!
This is our second car from Cocoa Hyundai and again the Service and Sales personal were very helpful. A great group of people to do business with.
Renee Hartz at cocoa hyundai was great, she did everything to get us in the car, the people there are like dealing with family, when its time for another we will for sure go there. My husband and I highly recommend them. Go check them out.... More
Renee Hartz at cocoa hyundai was great, she did everything to get us in the car, the people there are like dealing with family, when its time for another we will for sure go there. My husband and I highly recommend them. Go check them out. Less
Burt Johnson was knowledgeable, fun, professional, customer service oriented. Helpful in every step. We will be back. No pressure, financing was a piece of cake. I love my new car. Thanks everyone!!!... More
Burt Johnson was knowledgeable, fun, professional, customer service oriented. Helpful in every step. We will be back. No pressure, financing was a piece of cake. I love my new car. Thanks everyone!!! Less
Your commercial is utterly irritating. MEGA MEGA, We all love hear someone screaming MEGA!!! constantly on your ad.
Horrible experience at this dealership! They wasted not 1 but 2 days telling they could get me in my bottom line. After jumping through all their hoops, they brought me an offer $150 over my max budget and claimed this was their best. Unacceptable!... More
Horrible experience at this dealership! They wasted not 1 but 2 days telling they could get me in my bottom line. After jumping through all their hoops, they brought me an offer $150 over my max budget and claimed this was their best. Unacceptable! Less
This is the second new Hyundai we purchased from Cocoa Hyundai in the past 6 months. Our salesman was Dustin and very knowledgeable about the Hyundai line up. Definitely a first class act. Ally in the business office was so organized and stayed late to do the paperwork so we could leave with the car. I would recommend Cocoa Hyundai.... More
This is the second new Hyundai we purchased from Cocoa Hyundai in the past 6 months. Our salesman was Dustin and very knowledgeable about the Hyundai line up. Definitely a first class act. Ally in the business office was so organized and stayed late to do the paperwork so we could leave with the car. I would recommend Cocoa Hyundai. Less
Absolutely wonderful. My fiancé Robert and I bought a 2017 Hyundai Elantra from Cocoa Hyundai and it was an absolute wonderful experience. Dan worked with us to find the perfect car and answered every question that we had and was very patient and friendly with us. Thanks to Jon and Ali for their assistance as well. Shout out to Bruce! We highly recommend Cocoa Hyundai for your next car lease or p... More
Absolutely wonderful. My fiancé Robert and I bought a 2017 Hyundai Elantra from Cocoa Hyundai and it was an absolute wonderful experience. Dan worked with us to find the perfect car and answered every question that we had and was very patient and friendly with us. Thanks to Jon and Ali for their assistance as well. Shout out to Bruce! We highly recommend Cocoa Hyundai for your next car lease or purchase! Less
Great salesman and pricing . found a great car and great price. Salesman listened to what i wanted and showed me cars that met my needs
I worked my deal through Carlos and my Salesperson was Billy. I have purchased many cars, through many different dealers and this was one of the best experiences I have ever had, these guys were outstanding! Carlos was able to get me the best price, all over the phone and through text messages. Billy handled the delivery splendidly and is a genuine, nice guy. If you read the negative reviews and ... More
I worked my deal through Carlos and my Salesperson was Billy. I have purchased many cars, through many different dealers and this was one of the best experiences I have ever had, these guys were outstanding! Carlos was able to get me the best price, all over the phone and through text messages. Billy handled the delivery splendidly and is a genuine, nice guy. If you read the negative reviews and don't come judge for yourself, you'll miss out! If the dealership management reads this, thanks to these guys, you moved your product! Less
General Sale Manager, Jon Moyle is a stand up guy. he sold me an Santa Fe, bought out my lease and said he would take care of any damages and lease end fees. The deal was done hours after the dealership was closed and we forgot document that lease end fees would be taken care of by cocoa hyundai. 3 months later when I got a bill for $700, I called cocoa Hyundai explaining what happened. Jon ca... More
General Sale Manager, Jon Moyle is a stand up guy. he sold me an Santa Fe, bought out my lease and said he would take care of any damages and lease end fees. The deal was done hours after the dealership was closed and we forgot document that lease end fees would be taken care of by cocoa hyundai. 3 months later when I got a bill for $700, I called cocoa Hyundai explaining what happened. Jon called me back and stood by his word when he could have stiffed me. that $700 has earned Cocoa Hyundai a customer for life. thanks Jon. I will recommend everyone I know come to Cocoa Hyundai to work with you and your team. you guys are great! Less
We purchased a new Santa Fe there last week. This was our first new vehicle purchase and their staff made it easy at every step. Very personable and professional throughout the whole process. I would definitely recommend to anyone looking for a new car.... More
We purchased a new Santa Fe there last week. This was our first new vehicle purchase and their staff made it easy at every step. Very personable and professional throughout the whole process. I would definitely recommend to anyone looking for a new car. Less
I am happy with the sales and service department. A great group of employees.
Fantastic experience! With just two phone calls and a short visit in the showroom, Carlos & Burt were able to provide me a VERY competitive out the door price on a new Tucson. No game playing, no haggling, no "you have to come in first". Because of that, I was willing to drive 2 hours to get the vehicle. Thanks, Guys!!... More
Fantastic experience! With just two phone calls and a short visit in the showroom, Carlos & Burt were able to provide me a VERY competitive out the door price on a new Tucson. No game playing, no haggling, no "you have to come in first". Because of that, I was willing to drive 2 hours to get the vehicle. Thanks, Guys!! Less
Me and my girlfriend got our 2013 Veloster turbo here. I'm more then happy with the help we got with Carlos, and the rest of the staff. We traveled all the way from Panama City beach fl, around a 400 mile trip, they picked us up from the airport, stayed open late for us for my flight to arrive, and helped us through the whole process. Overall happy, would recommend this dealership to anyone.... More
Me and my girlfriend got our 2013 Veloster turbo here. I'm more then happy with the help we got with Carlos, and the rest of the staff. We traveled all the way from Panama City beach fl, around a 400 mile trip, they picked us up from the airport, stayed open late for us for my flight to arrive, and helped us through the whole process. Overall happy, would recommend this dealership to anyone. Less
F_ Fabulous and fair service all the way around I_ Interested, genuinely , in your car needs V_ Very attentive, but, not overly so E_ Excellence from start to finish (Thank you Brian Gore) S_ Salesman, Max Brandes, very knowledgeable, sincere, helpful, not only before sale, but, afterwards as well. OUTSTANDING! T_ Tried and true, my FOURTH Hyundai; they just get better & better ... More
F_ Fabulous and fair service all the way around I_ Interested, genuinely , in your car needs V_ Very attentive, but, not overly so E_ Excellence from start to finish (Thank you Brian Gore) S_ Salesman, Max Brandes, very knowledgeable, sincere, helpful, not only before sale, but, afterwards as well. OUTSTANDING! T_ Tried and true, my FOURTH Hyundai; they just get better & better A_ .Above and beyond service. An excellent cay buying experience. R_ i will highly recommend dealership to friends (PLUS) Less
Before coming to cocoa Hyundai, I looked around at several other dealerships. None of the other dealerships had the vehicle I was looking for in my price range and the employees just wanted to make a sale. At cocoa Hyundai, we were greeted warmly when we arrived. Unfortunately they did not have a car in my price range when we first went but I did not intend to buy that day, just look. Chuck was v... More
Before coming to cocoa Hyundai, I looked around at several other dealerships. None of the other dealerships had the vehicle I was looking for in my price range and the employees just wanted to make a sale. At cocoa Hyundai, we were greeted warmly when we arrived. Unfortunately they did not have a car in my price range when we first went but I did not intend to buy that day, just look. Chuck was very helpful and made us feel comfortable and not pressured to buy something we did not want. Carlos kept in contact and we came back a week later to look at some more cars. We ended up purchasing a great Elantra for an outstanding price. One of the reasons we came back to buy at cocoa Hyundai was because of the exceptional service. Car buying is usually a terrible experience but these guys were upfront about the prices and didn't put us in a vehicle we couldn't afford. Will definitely be a customer for life. Less
This place is a joke. Wayne the sales manager is a true scumbag and I have never had a more negative experience in my life at a car dealer. Spend your money anywhere but here.... More
This place is a joke. Wayne the sales manager is a true scumbag and I have never had a more negative experience in my life at a car dealer. Spend your money anywhere but here. Less
Over priced for car repairs. People there were nice and professional. I got an estimate for repairs on my car. They were quick. They said it would cost $2500 to fix the car. I brought it to another place to get a second opinion and it they said it would cost about $700 to fix the car. I guess they were trying to rip me off?... More
Over priced for car repairs. People there were nice and professional. I got an estimate for repairs on my car. They were quick. They said it would cost $2500 to fix the car. I brought it to another place to get a second opinion and it they said it would cost about $700 to fix the car. I guess they were trying to rip me off? Less
I had done my research online and I knew I wanted a 2014/2015 CPO Elantra for my wife. I also knew Cocoa Hyundai had the color we prefered. I had 2 trades. Saturday, the kids and I drove the trades down to Cocoa Hyundai. In about 4 hours we were driving Mom's new Elantra home. Dustin (our salesperson) is GREAT! He is courteous, efficient and knowledgeable. Wayne Spitale (used car manager) is si... More
I had done my research online and I knew I wanted a 2014/2015 CPO Elantra for my wife. I also knew Cocoa Hyundai had the color we prefered. I had 2 trades. Saturday, the kids and I drove the trades down to Cocoa Hyundai. In about 4 hours we were driving Mom's new Elantra home. Dustin (our salesperson) is GREAT! He is courteous, efficient and knowledgeable. Wayne Spitale (used car manager) is simply priceless. I recommend Cocoa Hyundai to anyone reading this is you are looking for fair, fast and courteous treatment in your next car buying experience. Clyde of Cape Canaveral Less
These guys are scam artists. They got me to come down with the old bait'n'switch. Promised they'd hold on to this great used elantra until I could get off work. Then when I show up "oh sorry we sold it earlier, let me show you what else we have." As they tried to get me in a 3 year older bucket with none of the amenities, terrible interior, and sounded like crap. The kicker, they wanted almo... More
These guys are scam artists. They got me to come down with the old bait'n'switch. Promised they'd hold on to this great used elantra until I could get off work. Then when I show up "oh sorry we sold it earlier, let me show you what else we have." As they tried to get me in a 3 year older bucket with none of the amenities, terrible interior, and sounded like crap. The kicker, they wanted almost the same price. Funny thing is the car I came for had been there for a month...and when I showed up, they sold it. And then they changed their story about having to send it to auction because it wasn't up to standards. BS. These guys give off the scumbag vibe and will tack on an $800 dealership fee to whatever you buy...the highest I've seen in the county. And that $25 gift card they said they'd give me just for showing up...yeah no sight of it. STAY AWAY! Less
The staff wasn't pushy, or annoying. Great job Bert, thanks for all your help Micheal, Jon, words cannot express the fast hands you have =). As always, happy customers.... More
The staff wasn't pushy, or annoying. Great job Bert, thanks for all your help Micheal, Jon, words cannot express the fast hands you have =). As always, happy customers. Less
I purchased 2013 vehicle from them. 24 months and 12 days later my battery goes bad. I called customer service and I was they had a 24 month full replacement warranty. When I asked if there was anything they could do to help me out I was met with.. Sorry rules are rules. This in my opinion is very poor customer service and I will not be a repeat customer. This is very disappointing because the ca... More
I purchased 2013 vehicle from them. 24 months and 12 days later my battery goes bad. I called customer service and I was they had a 24 month full replacement warranty. When I asked if there was anything they could do to help me out I was met with.. Sorry rules are rules. This in my opinion is very poor customer service and I will not be a repeat customer. This is very disappointing because the car is great... Less
I never dreamed I would be able to get financed for a new, or used vehicle. I sent in the free application on line as was pre approved! I went into the dealership with an EXACT vehicle in mind and 5 minutes later was test driving it. Mike (my sales guy) was AMAZING. He knows everything about the vehicle. EVERYTHING! (He didn't even make fun of my driving) =) I instantly fell in love... with the c... More
I never dreamed I would be able to get financed for a new, or used vehicle. I sent in the free application on line as was pre approved! I went into the dealership with an EXACT vehicle in mind and 5 minutes later was test driving it. Mike (my sales guy) was AMAZING. He knows everything about the vehicle. EVERYTHING! (He didn't even make fun of my driving) =) I instantly fell in love... with the car... no offence Mike.... LOL! I just knew I would be heart broken when I couldn't get it financed. (Enter Sheldon) Sheldon (finance manager) bent over backwards for me. He made it happen and was amazing. Not once was I intimidated or made to feel as bad as my credit score. Less than 1 hour later..... THAT NEW CAR SMELL!!! I LOVEEEEE my new car. It is amazing and the dealership as a whole is awesome. NEVER WILL I EVER buy another vehicle from another dealership!!!! Less
I just want to make a public announcement that I hate your commercials immensely. Nothing ruins my day more than sitting down after a long day of work and hearing that crazy annoying oaf on my television singing that sorry excuse of a jingle while shaking like a crazed, rabid wildebeest. Please stop playing your commercials. I know you probably haven’t heard it from your employees due to fear ... More
I just want to make a public announcement that I hate your commercials immensely. Nothing ruins my day more than sitting down after a long day of work and hearing that crazy annoying oaf on my television singing that sorry excuse of a jingle while shaking like a crazed, rabid wildebeest. Please stop playing your commercials. I know you probably haven’t heard it from your employees due to fear of reprisals but seriously, with all due respect, stop with the jingle. Less
I responded to Cocoa Hyundai's "Black Book" Deal for the umpteenth time and was fortunate to drive out in a new Hyundai Sonata instead of with the usual $5 Walmart card. The reason was Rick Musick. I liked the guy from the first moment. Rick is not high-pressure but friendly, informative and struck me as honest. That's a rare triple in the cut-throat world of sales. In addition, the financing (Jo... More
I responded to Cocoa Hyundai's "Black Book" Deal for the umpteenth time and was fortunate to drive out in a new Hyundai Sonata instead of with the usual $5 Walmart card. The reason was Rick Musick. I liked the guy from the first moment. Rick is not high-pressure but friendly, informative and struck me as honest. That's a rare triple in the cut-throat world of sales. In addition, the financing (Jon Moyle) was efficient, quick and painless without the pressure to buy add-ons. I left happy with my purchase, the price, and fortunate with the addition of a new friend in Rick Musick. Less
We could not have asked for a better salesman! Dustin Holland was our kinda' guy ... He was polite, Not pushy, showed us what we wanted to see ... very well versed on the vehicle we wanted , we asked and he answered all our questions ... Now we just have to remember the things he showed us ... and we know we can go back to see him with new Questions. This is our first Hyundai ... My Husband has ... More
We could not have asked for a better salesman! Dustin Holland was our kinda' guy ... He was polite, Not pushy, showed us what we wanted to see ... very well versed on the vehicle we wanted , we asked and he answered all our questions ... Now we just have to remember the things he showed us ... and we know we can go back to see him with new Questions. This is our first Hyundai ... My Husband has only owned Chevy's , so I was surprised when he pulled into the dealership. Then to buy a New vehicle ... someone was doing their job! Now if the Santa Fe lives up to our expectations ...Brian Gore was very professional and helpful in closing our deal.Good experience! Less
The thing about choosing a dealer for me is more than just buying the car. In a perfect world the dealer is also a trusted friend, mechanic and consultant. That for me is Cocoa Hyundai, this is a family who now counts me as family after my recent purchase. The extras that this family run business added to my car for safety and convenience was above my expectations and not common to all Hyundai de... More
The thing about choosing a dealer for me is more than just buying the car. In a perfect world the dealer is also a trusted friend, mechanic and consultant. That for me is Cocoa Hyundai, this is a family who now counts me as family after my recent purchase. The extras that this family run business added to my car for safety and convenience was above my expectations and not common to all Hyundai dealerships . I actually drove out of my way past competitors to do business here knowing that I would be getting the attention and service I needed to feel comfortable buying a new car. Ali, my sales"Guru" knew more about me and my needs than I was even aware of. He really guided me beautifully into the car that met all my parameters. No easy task with me as my mind changes faster than the weather. Wayne handled the "dreaded" negotiations and guess what? He was charming, friendly, funny, fair and a real pleasure to work with. Pressure free we worked out the numbers and I was offered a great trade in value for my car. Ryan took me through the whole car end to end and explained in great detail how all the buttons and gadgets worked and even pointed out options I did not realize came with the car. Like icing on the cake. I am actually looking forward to my next "free" oil change so I can come by and say hello to my new family. Less
I purchased a new Elantra GT. Rick Musick was very helpful and not "pushy". Price negotiations were polite and reasonable. All involved seemed concerned about me as a satisfied customer. After sale help has been great.... More
I purchased a new Elantra GT. Rick Musick was very helpful and not "pushy". Price negotiations were polite and reasonable. All involved seemed concerned about me as a satisfied customer. After sale help has been great. Less
This was the best experience I have ever had in purchasing a car. Not only was the staff and management friendly but they found the car we were looking for at a price we were satisfied with. It was definitely a win/win situation. They sold us a car and we drove our 2015 Sonata away very happy. We would highly recommend anyone looking for a car to check out Cocoa Hyundai.... More
This was the best experience I have ever had in purchasing a car. Not only was the staff and management friendly but they found the car we were looking for at a price we were satisfied with. It was definitely a win/win situation. They sold us a car and we drove our 2015 Sonata away very happy. We would highly recommend anyone looking for a car to check out Cocoa Hyundai. Less
I requested a price via the internet & coming from Orlando I was not thinking about driving 1 hour to go to this dealer but I was surprised. the price was right what I was looking for & the promise was real. they had the car I was looking for & even gave me a price for my 2 trades that I had. the folks are real, honest & friendly I could not be any luckier to work with Cocoa Hyundai. Carlos L... More
I requested a price via the internet & coming from Orlando I was not thinking about driving 1 hour to go to this dealer but I was surprised. the price was right what I was looking for & the promise was real. they had the car I was looking for & even gave me a price for my 2 trades that I had. the folks are real, honest & friendly I could not be any luckier to work with Cocoa Hyundai. Carlos Lopez, Steve Yoder & Mark all made the experience wonderful. I have included them in my circle of family. I recommend anyone to drive out to visit them it is worth it & you will not be disappointed. I plans to be with them for the next 10 years with the help of God. Thank you gentlemen. Sincerely, Millie Less
Interior water leak!So my husband and I were searching for a car to buy back in June of '14. We weren't sure what we wanted, ended up buying a 2011 Santa Fe Limited Edition. We were pleased with our purchase and the hospitality from the dealer. Months later Nov of '14, we bring it in for an oil change and somehow the following week the rear seat-belt/airbag is leaking from the ceiling with water... More
Interior water leak!So my husband and I were searching for a car to buy back in June of '14. We weren't sure what we wanted, ended up buying a 2011 Santa Fe Limited Edition. We were pleased with our purchase and the hospitality from the dealer. Months later Nov of '14, we bring it in for an oil change and somehow the following week the rear seat-belt/airbag is leaking from the ceiling with water showing just above that area. We contacted the service department and they told us to bring the car on a Friday as the water specialist (The Ultimate Auto Seal) only comes once a week. After he looks at it, we are called back and told he could not reproduce the leak. They call us and say the car is ready to be picked up and we should call if it happens again.Now December of '14, I'm washing the car and now we have 2 leaks?!?!? The 2nd on opposing side in the same area. We call the service rep again and are scheduled to come in not knowing if the specialist will even be there that Friday.Well that Friday comes and they reschedule us for the following week offering to give us a loaner. We reschedule for the following week not wanting to leave the car at the dealer to sit for a week if no one will be there to fix it with the possibility of rain.So here we are this morning 1/2/15, planning to bring the car in and the service rep calls saying the guy isn't going to be there today and rescheduling us for next Friday. It is sad that $20,000 later we have a leaky car, 2 kids who sit in the back and we don't know if the seat-belt or airbags will work properly. The service rep says their manager wants this taken care of since we'll be on our second trip there but there seems to be quite a big delay in getting this done. It's strange to see such a big company relying on one person to come in once a week to fix leaks in cars. There should be a faster solution or some way to find another person to fix this issue.My husband and I have been available for the past couple of weeks (on vacation) and would have liked to be there and make sure the leak is reproduced this time, but now we won't be there most likely as we'll be working. thanks for all the reschedules!!!!Our advice would be to do your research, Hyundai's have tons of leak problems so you should definitely do a water test maybe run the car through a car wash before buying. Don't be fooled by their hospitality, they only want your money and no service in return! Less
This was the best experience that I had ever had buying a car. Don Berry did a great job "helping" us out, not "telling" us what we needed. He listened and came through for us. He is also very thorough in showing you the operations of your new vehicle. I would send any friend, relative or acquaintance to this business, anytime!... More
This was the best experience that I had ever had buying a car. Don Berry did a great job "helping" us out, not "telling" us what we needed. He listened and came through for us. He is also very thorough in showing you the operations of your new vehicle. I would send any friend, relative or acquaintance to this business, anytime! Less
We didn't feel pressured...Our salesman, Don Berry, showed us a couple cars, took a test drive, and gave us some options. We weren't looking for a brand new car, but the rebates and incentives helped get us out from under our previous SUV. All in all, a great experience that was much different than we've ever received from other dealers. A+ all the way!!!... More
We didn't feel pressured...Our salesman, Don Berry, showed us a couple cars, took a test drive, and gave us some options. We weren't looking for a brand new car, but the rebates and incentives helped get us out from under our previous SUV. All in all, a great experience that was much different than we've ever received from other dealers. A+ all the way!!! Less
I can't say enough good things about my whole experience at Cocoa Hyundai. From the sales associate Jeff Ribak, to the finance manager Mark Hobbs, it was the best car buying experience I could have asked for. Jeff listened to all my concerns, and walked me through the whole process, and Mark fought for me to get an interest rate way below what I was expecting, along with explaining all the paperw... More
I can't say enough good things about my whole experience at Cocoa Hyundai. From the sales associate Jeff Ribak, to the finance manager Mark Hobbs, it was the best car buying experience I could have asked for. Jeff listened to all my concerns, and walked me through the whole process, and Mark fought for me to get an interest rate way below what I was expecting, along with explaining all the paperwork to us so that we felt comfortable with our decision before we signed anything. Every other dealer we went to wanted to put me in a used car, but Jeff assured me he could get me in a new car for the same payments. I LOVE my Elantra, and will recommend Cocoa Hyundai to everyone. Less
Salesperson (Don Berry) and management were very accommodating and patient with my needs and special considerations.
I traded my 2011 Tucson for a 2014 Tucson, and I was given plenty of time and room to make a decision. My salesman was careful to understand my circumstances and get me the deal I needed on the car I wanted. My finance rep did an excellent job, getting me a better than expected interest rate and thoroughly explaining everything about my financing and coverage options. This is my 4th Hyundai,... More
I traded my 2011 Tucson for a 2014 Tucson, and I was given plenty of time and room to make a decision. My salesman was careful to understand my circumstances and get me the deal I needed on the car I wanted. My finance rep did an excellent job, getting me a better than expected interest rate and thoroughly explaining everything about my financing and coverage options. This is my 4th Hyundai, my 2nd from Cocoa. I love the new location and the level of customer service. Less
Worked with Dennis on this purchase. No pressure to buy a more expensive vehicle; when I did not see the model I was interested in on the lot (2014 Accent hatchback) he checked on it for me & found one that had just been delivered and had not been put out yet.Drove it, loved it, bought it. This was on a Wednesday; came back Saturday & got the Bluetooth set up, again everyone I dealt with was v... More
Worked with Dennis on this purchase. No pressure to buy a more expensive vehicle; when I did not see the model I was interested in on the lot (2014 Accent hatchback) he checked on it for me & found one that had just been delivered and had not been put out yet.Drove it, loved it, bought it. This was on a Wednesday; came back Saturday & got the Bluetooth set up, again everyone I dealt with was very friendly and helpful.I would recommend Cocoa Hyundai to any of my family and friends who are in the market for a new car. Less
OUTSTANDING CUSTOMER SERVICEFrom the time I arrived at this dealership, I felt like I was the MOST important person there!I was greeted warmly and immediately felt like this was going to be a great experience - which it was.My salesperson (Ryan) was very knowledgeable and helpful with all of my questions.The finance person (Brian) was extremely helpful in making my time there comfortable as he ra... More
OUTSTANDING CUSTOMER SERVICEFrom the time I arrived at this dealership, I felt like I was the MOST important person there!I was greeted warmly and immediately felt like this was going to be a great experience - which it was.My salesperson (Ryan) was very knowledgeable and helpful with all of my questions.The finance person (Brian) was extremely helpful in making my time there comfortable as he rapidly moved the entire transaction along, keeping me from spending endless hours waiting.Very impressive!!!!! Less
Amazing experience Every step was explained in detail from the sales agent to the finance agent. I was given contact numbers so that once everything was done if I had any questions I could contact the person directly. Could not have asked for a better experience. One happy customer!... More
Amazing experience Every step was explained in detail from the sales agent to the finance agent. I was given contact numbers so that once everything was done if I had any questions I could contact the person directly. Could not have asked for a better experience. One happy customer! Less
I don't really write reviews on google ever. However, this dealership bait and switched me. Don't do business here. They are more interested in money than reputation.I made a deal with an internet representative, Rick Music. I drove 5 hours from Tallahassee so I could get the car the next day. I was called in the morning to be told that the car I had made a deal with was sold the night I was driv... More
I don't really write reviews on google ever. However, this dealership bait and switched me. Don't do business here. They are more interested in money than reputation.I made a deal with an internet representative, Rick Music. I drove 5 hours from Tallahassee so I could get the car the next day. I was called in the morning to be told that the car I had made a deal with was sold the night I was driving at 8 pm (the time they close). The dealer told the manager that he had asked me for a deposit which was a lie- I had asked if I should put some money down to hold the car and the dealer had said that I didn't have to.I went to the dealership that morning because I was upset and did want to continue doing business with them. And then they showed me a car that was same mileage , same year everything except thousands more! They also showed me shittier cars with more mileage than I had wanted etc.Update: After I complained to Hyundai USA, I was called by the owner or manager and he basically berated and shamed me for calling "the top". He offered me nothing and was rude. I asked him to stop all communication with the company but I received another email from this company.I have bought a vehicle at another dealership and the process was smooth and the dealership kept their word in regards to the deal we made. I'd avoid this place at all costs. Less
I went in to have my 2010 Hyundai Santa Fe serviced and thought I would look around the showroom. I soon spoke with salesman Steve Yoder who was very friendly, helpful, courteous, and best of all, not pushy. My current vehicle was assessed and I was given a very fair estimate for a trade in value. Since a new 2014 Santa Fe Sport I both wanted and needed was not on the lot, Steve Yoder and Jon ... More
I went in to have my 2010 Hyundai Santa Fe serviced and thought I would look around the showroom. I soon spoke with salesman Steve Yoder who was very friendly, helpful, courteous, and best of all, not pushy. My current vehicle was assessed and I was given a very fair estimate for a trade in value. Since a new 2014 Santa Fe Sport I both wanted and needed was not on the lot, Steve Yoder and Jon Moyle jumped through hoops to find the exact vehicle I needed and had its delivery expedited to the dealership the same day. Working with both Steve Yoder and Jon Moyle was a fantastic experience and I cannot speak too highly for their expertise and professionalism. They were very friendly and personal, yet very professional in their duties. I know that, once again, I was receiving a very fair deal in this transaction. I then talked to the business/finance manager Mr. Mark Hobbs. Once again he was very friendly, very personable, not pushy, but talked with me about the outstanding additional options available for me and really was not pushy explaining the protection plans available. The thing I liked most about him was him giving me the details and, without being pushy, allowing me to decide on my own which plans available I felt I wanted and needed. The finance process was fast and easy and his expertise was unbelievable. When you decide to go in and look around at vehicles, I highly recommend salesman Steve Yoder. If you get the opportunity, meet General Sales Manager Jon Moyle, as he too is very personable, friendly, courteous and professional. After you decide which vehicle is right for you, you will speak with Business Manager Mark Hobbs who will help you with financing. You cannot ask for a better group of people to work with. This is my 4th Hyundai and as we will be looking for another car for my wife to drive in the near future, we will definitely go back to Cocoa Hyundai and look for Mr. Steve Yoder to work with us. I cannot speak too highly of the personnel I dealt with and that work at Cocoa Hyundai and they will continue to receive my return business. I hope this helps anyone deciding where to go to look for outstanding vehicles with outstanding personnel to work with. This is a very reputable dealership to work with. I hope this helps anyone reading it in their quest for their perfect Hyundai dream vehicle. Less
My husband and I decided to purchase a new vehicle. My husband went to Cocoa Hyundai and spoke with Jeff Ribak. We decided to purchase our new vehicle and Jeff Ribak made our experience a joy. Jeff was professional and pleasant while making the whole experience fun. Will return for future purchases and pass on the word to all my friends.... More
My husband and I decided to purchase a new vehicle. My husband went to Cocoa Hyundai and spoke with Jeff Ribak. We decided to purchase our new vehicle and Jeff Ribak made our experience a joy. Jeff was professional and pleasant while making the whole experience fun. Will return for future purchases and pass on the word to all my friends. Less
I bought a Sonata at Cocoa Hyundai's old location on US1. Everyone was very professional and up front about pricing. Since then I have loyally gotten my service work done at the old and new service centers. I have had nothing but good experiences every time I am at the dealership. Thanks Joe Pile... More
I bought a Sonata at Cocoa Hyundai's old location on US1. Everyone was very professional and up front about pricing. Since then I have loyally gotten my service work done at the old and new service centers. I have had nothing but good experiences every time I am at the dealership. Thanks Joe Pile Less
I would like to thank Jeff Ribak and Maurice Smith for a pleasant buying experience. First of all, I never thought of buying a Hyundai, let alone a Hybrid, but I did and I am enjoying it. Jeff was very knowledgeable about the Sonata Hybrid and answered every question I had with professionalism. Jeff is still answering questions for me and it has been over a week that I have had the car! My hu... More
I would like to thank Jeff Ribak and Maurice Smith for a pleasant buying experience. First of all, I never thought of buying a Hyundai, let alone a Hybrid, but I did and I am enjoying it. Jeff was very knowledgeable about the Sonata Hybrid and answered every question I had with professionalism. Jeff is still answering questions for me and it has been over a week that I have had the car! My husband and I agree that we got the best deal on our 2013 Hyundai Sonata Hybrid in the entire Central Florida area! Thank you again Jeff and Maurice, we look forward to seeing you whenever we are at your dealership getting our free oil changes for life! Less
The new Cocoa Hyundai location is great!! They have great inventory! Lots of nice cars to choose from! Their salesman are great to work with! Steven Yoder was a delight! He helped us look around, and was very knowledgeable and patient with us! Overall a great dealership and great people there!!... More
The new Cocoa Hyundai location is great!! They have great inventory! Lots of nice cars to choose from! Their salesman are great to work with! Steven Yoder was a delight! He helped us look around, and was very knowledgeable and patient with us! Overall a great dealership and great people there!! Less
I had the best time at Cocoa Hyundai's grand opening. The new facility on 520 is amazing! I recommend anyone interested in looking at a Hyundai, to stop by there.... More
I had the best time at Cocoa Hyundai's grand opening. The new facility on 520 is amazing! I recommend anyone interested in looking at a Hyundai, to stop by there. Less
I went to the "Grand Re-Opening" of the dealership, Three years ago I had bought a used Elantra from this Dealership and I was looking to trade it in for a New Car this time. Everyone was pleasant, professional, courteous and fun to deal with. They worked with me and got me a great deal for my old car and then found me an even better loan deal than I had preapproved through some else. So now I ha... More
I went to the "Grand Re-Opening" of the dealership, Three years ago I had bought a used Elantra from this Dealership and I was looking to trade it in for a New Car this time. Everyone was pleasant, professional, courteous and fun to deal with. They worked with me and got me a great deal for my old car and then found me an even better loan deal than I had preapproved through some else. So now I have wonderful brand new "Turbo Veloster", which I am having a great time driving around in. Thanks Cocoa Hyundai Gang! I will be back in a few years for something else! Less
we wanted to complete a purchase by YE on a 2013 Elantra and had a great experience with the Cocoa Sales Team; first Rick by phone then both Rick & Justin at the dealership, listened to what we were interested in looking for, provided us purchase alternatives on autos in stock included detailed information on options and pricing, after test drive and further discussions on promotional financing p... More
we wanted to complete a purchase by YE on a 2013 Elantra and had a great experience with the Cocoa Sales Team; first Rick by phone then both Rick & Justin at the dealership, listened to what we were interested in looking for, provided us purchase alternatives on autos in stock included detailed information on options and pricing, after test drive and further discussions on promotional financing programs, warranties, etc. we made our selection and moved through the paper work with Brian easily. neither of us felt pressured at any time in the process to 'make a decision, today' and we greatly appreciated the professionalism from everyone we worked with. Less
My husband and I came in at different times, consequently ended up with 2 sales people, Ali & Jeff. I couldn't ask for two better people to help us. They were knowledgeable, helpful and patient. This is my 3rd Hyundai from this dealership. I will be back again.... More
My husband and I came in at different times, consequently ended up with 2 sales people, Ali & Jeff. I couldn't ask for two better people to help us. They were knowledgeable, helpful and patient. This is my 3rd Hyundai from this dealership. I will be back again. Less
My husband and I decided to buy a new car and went to Cocoa Hyundai. Our sales man Jeff was wonderful. He was very informative and lots of fun. We did not buy a car that day. We had to discuss it first. We came back the next day and bought a car from Jeff. It did not stop there. Jeff has answered any question I have had since buying the car. He still remains very friendly and helpful even... More
My husband and I decided to buy a new car and went to Cocoa Hyundai. Our sales man Jeff was wonderful. He was very informative and lots of fun. We did not buy a car that day. We had to discuss it first. We came back the next day and bought a car from Jeff. It did not stop there. Jeff has answered any question I have had since buying the car. He still remains very friendly and helpful even after our purchase. Everyone we met at the dealership was wonderful. We love our new Sonata Hybrid and would recommend Cocoa Hyundai and Jeff Ribak to anyone wanting to purchase a new or used vehicle. Less
Went in yesterday and met Javitz Roebuck. He was genuine and helpful. I told him what i wanted to spend/what i could afford and he went to work looking on the lot etc. We found a car that fit almost all me needs/wants and i test drove it with him. The price was something i had to figure out and he did not put the "used car salesman" pressure on me. I went home and made my decision and returned th... More
Went in yesterday and met Javitz Roebuck. He was genuine and helpful. I told him what i wanted to spend/what i could afford and he went to work looking on the lot etc. We found a car that fit almost all me needs/wants and i test drove it with him. The price was something i had to figure out and he did not put the "used car salesman" pressure on me. I went home and made my decision and returned the next day. Today i met Jeff Ribak beause Javitz was with another client.Jeff stepped in so i wouldn't wait (one of the main reasons i would recommend this place is the community like feel amongst the salesmen etc.) and once again i test drove the car and made my decision. Jeff then quickly put together the paper work that was needed to seal the deal and then Javitz came by and explained the warranty etc. Then i was sent into see Mark who got the paperwork together. It was a very good experience. I also had my 81 year old father with me and he too was impressed with the sincerity and helpfulness of all the staff. Thank you. Less
My experiences with Cocoa Hyundai in the past have been less than stellar. In fact, their attitude while I was in the market for another vehicle caused me to purchase my Veloster from a dealer in Lexington, KY with which I was very pleased. The service department management attitude in Cocoa was so distasteful that they made me want to get rid of my Veloster as the first opportunity. The opport... More
My experiences with Cocoa Hyundai in the past have been less than stellar. In fact, their attitude while I was in the market for another vehicle caused me to purchase my Veloster from a dealer in Lexington, KY with which I was very pleased. The service department management attitude in Cocoa was so distasteful that they made me want to get rid of my Veloster as the first opportunity. The opportunity came about this week with an email from the Sales Manager wanting to buy my car back. Fortunately, I was put in touch with Wayne Spitale who had the good sense to treat me with respect during the phone call which made me give Hyundai sales another try (albeit with much apprehension). I showed up as planned, Wayne was prepared for me as planned and continued to work with me as an individual as opposed just a potential sale from a guy just trying to dump his car. I did not plan to purchase that day and especially did not plan to spend an extra $12000 to upgrade my vehicle however Wayne's minimal BS approach (which he executed quite well) and not offering me and insulting initial value for my trade got us within negotiating boundaries. We quickly worked through it and I drove out of the dealership spending only $300 more than I should have and that was because I liked Wayne's attitude. I also enjoyed working with Mark Hobbs the finance guru. He had his act together and made the experience as comfortable as the people in the Kentucky dealership. And I gave that dealership very high praise for the handling of that sale. Kudos to Mark. Less
Just purchased my first brand new car. I would have to say the experience was great and not a lot of hassle as I thought. Being in the Army I initially was pitched the MILES program. Already having years of experience under me I knew that it was a scam deal for military service members. Dolly worked with me and understood that I did not want it so I was able to get an approved loan through their ... More
Just purchased my first brand new car. I would have to say the experience was great and not a lot of hassle as I thought. Being in the Army I initially was pitched the MILES program. Already having years of experience under me I knew that it was a scam deal for military service members. Dolly worked with me and understood that I did not want it so I was able to get an approved loan through their bank. Happily drove off the lot with a car I wanted with very affordable payments. Less
This dealership is absolutely wonderful. We were greeted by Javitz Roebuck (Sales) and he was instantly so nice. There was no instant pressure to buy. We told him we just wanted to look around for a hatchback (an Accent in particular). We found a BEAUTIFUL lime green 2013 one. We tried to find out how much a monthly payment would be and I appreciate the fact that he didn't make any promises about... More
This dealership is absolutely wonderful. We were greeted by Javitz Roebuck (Sales) and he was instantly so nice. There was no instant pressure to buy. We told him we just wanted to look around for a hatchback (an Accent in particular). We found a BEAUTIFUL lime green 2013 one. We tried to find out how much a monthly payment would be and I appreciate the fact that he didn't make any promises about how much it would be. The test drive was nice. Javitz was rather hilarious and so friendly. When we sat down and started to figure out the numbers it was tense for a moment, but it really wasn't a big deal because Javitz went out of his way to try and get us the lowest interest rate possible. The first numbers that were spit out were way too high and he understood. Also, Brian Gore (Business Manager) was extremely friendly, but also professional when it came down to signing the contracts and offering the best deals. He took extra time to get us the lowest price. I drove off the lot with that car and it was the first one I looked at. The overwhelmingly friendly service and great deal made me not even want to consider the Ford Fiesta or Honda Fit! This place was great and I HIGHLY recommend it! Less
This is the best car buying experience on earth. Jeff Ribak and Maurice Smith worked very hard to get us a deal, ON THE CAR WE WANTED and at a price we could afford. It was awesome. Everyone in the facility was friendly and even clapped and rang the bell when we made the deal. In addition, Cocoa Hyundai offers the best warranty in the business, and free oil changes for as long as you own the car.... More
This is the best car buying experience on earth. Jeff Ribak and Maurice Smith worked very hard to get us a deal, ON THE CAR WE WANTED and at a price we could afford. It was awesome. Everyone in the facility was friendly and even clapped and rang the bell when we made the deal. In addition, Cocoa Hyundai offers the best warranty in the business, and free oil changes for as long as you own the car. Why would you buy a car from anyone else? If you are considering purchasing a car, new or used, please go see the fine folks at Cocoa Hyundai. You will be glad you did. Roger & Mindy Foust Orlando, FL Less
At first, I dreaded the thought of having to go look for another car because it is usually unpleasant and mentally draining, but not this time. Earlier this week, I stopped by Cocoa Hyundai and met Don Berry. He was very friendly and extremely knowledgeable about the vehicle model I was interested in and the options available. When I asked questions, I received honest, straight forward respo... More
At first, I dreaded the thought of having to go look for another car because it is usually unpleasant and mentally draining, but not this time. Earlier this week, I stopped by Cocoa Hyundai and met Don Berry. He was very friendly and extremely knowledgeable about the vehicle model I was interested in and the options available. When I asked questions, I received honest, straight forward responses and he didn't dance around my questions just to make a sale. He wasn't pushy like many salespeople are and his personality made me want to do business with him. After the sale was complete, he went above and beyond, taking the time to go over my car's options in detail and setting up my Bluetooth option. Overall, Don made the car buying experience very pleasant and I would definitely recommend him to everyone wanting to purchase a vehicle. Less
Wayne Spitale, is a great salesman, He went above and beyond when handling the sale of our New Hyundai Sante Fe Sport. My husband is handicapped and Wayne came with all necessary paperwork to our home, so my husband would be comfortable. Wayne is the best in our book. This is our third Hyundai, and we have always been treated fairly, at this dealership. Wayne is an honest and courteous, profes... More
Wayne Spitale, is a great salesman, He went above and beyond when handling the sale of our New Hyundai Sante Fe Sport. My husband is handicapped and Wayne came with all necessary paperwork to our home, so my husband would be comfortable. Wayne is the best in our book. This is our third Hyundai, and we have always been treated fairly, at this dealership. Wayne is an honest and courteous, professional salesman. Less
I have purchased three Hyundai cars in the last six years. I am 100% happy with Hyundai cars and your Sales and Service staff are the best. I have and will continue to highly recommend Hyundai cars and Cocoa Hyundai as the only place to go. They take Sales and Service to the highest level.... More
I have purchased three Hyundai cars in the last six years. I am 100% happy with Hyundai cars and your Sales and Service staff are the best. I have and will continue to highly recommend Hyundai cars and Cocoa Hyundai as the only place to go. They take Sales and Service to the highest level. Less
Maurice and this dealership are the tops. Maurice went out of his way to ensure we saw everything we needed to see in order to make the correct decision about the car we bought. His explanations of everything in the car was tops! Great personality, superb knowledge of the Hyundai brand, and eagerness to help are but a few of this outstanding salesman's repertoire. Anyone looking to buy from this ... More
Maurice and this dealership are the tops. Maurice went out of his way to ensure we saw everything we needed to see in order to make the correct decision about the car we bought. His explanations of everything in the car was tops! Great personality, superb knowledge of the Hyundai brand, and eagerness to help are but a few of this outstanding salesman's repertoire. Anyone looking to buy from this dealer would be well pleased to have Maurice by their side. Less
We've been costumer's of Cocoa Hyundai for years and simply love Brian Gore, who has sold our family several cars in the past. And Brian, true to form, came through for us again with at better financial rate than we were expecting. We always have a great experience at this dealership, (the only one we've ever been to). On this trip we were met by Dolly, she was very knowledgeable about the cars o... More
We've been costumer's of Cocoa Hyundai for years and simply love Brian Gore, who has sold our family several cars in the past. And Brian, true to form, came through for us again with at better financial rate than we were expecting. We always have a great experience at this dealership, (the only one we've ever been to). On this trip we were met by Dolly, she was very knowledgeable about the cars on lot,in spite of the jesting she got from her fellow-peers; and helped finalize the deal on our new car. She has followed up with us since buying it to make sure we are very pleased and have no questions. Glad to be doing business with guys again, Dorine Pederzani Less
For the salesman they called me a week later to tell me he no longer worked there. I told him I wanted to spend 12000, and realized later I was taken. I bought used 2010 grand caravan in July 2012 and now noticing it is already rusting. When I went for my first oil change they asked to rotate my tires and what I didn't realize it that they put the bad tires on the front which is a no-no as far as... More
For the salesman they called me a week later to tell me he no longer worked there. I told him I wanted to spend 12000, and realized later I was taken. I bought used 2010 grand caravan in July 2012 and now noticing it is already rusting. When I went for my first oil change they asked to rotate my tires and what I didn't realize it that they put the bad tires on the front which is a no-no as far as rotating tires goes, especially with front wheel drive! For $21+tax they have lost my business for life. Will take my car else where from now on for any kind of mechanical work! I bought there because I heard they were Great, unfortunately I had to find out for myself that they are NOT so great! I would not recommend this place to my enemy! Less