2026-06-12T21:34:17.112Z

We recently had water damage in our home and called United Water Restoration Group. We were fortunate to have Rebecca Pistilli as our technician. She arrived within an hour of our phone call, even though it was late in the afternoon. Rebecca took all her measurements, showed us where the water/moisture was located. That same afternoon, she set up the blowers, dehumidifiers, and air scrubber. She came daily to monitor the progress and share her findings with us. Rebecca treated our home as if it was her own. She was both professional and personable. My husband and I really appreciated how empathetic Rebecca was to our particular issue. United Water Restoration Group is lucky to have her as a representative of their company!

2026-06-12T04:32:18.804Z

A broken pipe suddenly caused significant flooding of the master bathroom and master bedroom. We called United Water Restoration Group at 9:15pm; they acted immediately. Rebecca and Nick arrived and surveyed the damage. They both methodically started the process of solving the water damage problem. Rebecca was kind, courteous, patient, and extremely helpful. Not only were we pleased with the quality of their work, but also felt relieved of the horror of this situation.

2026-06-11T23:14:16.737Z

Rebecca Pistilli was our technician and was fantastic she explained everything and she was always on time and quick and reliable. She is knowledgeable about the situation and very helpful and was a pleasure to work with and very professional . The people that she introduced me to were copper they were worried about their work efficiently, and the job was done.Thank you Rebecca OK.

2026-06-11T18:35:46.369Z

Frank was great to work with during our mold remediation project. He arrived on time, was very thorough, and made sure everything was completed properly. He was respectful of our home, communicated well, and made the entire process smooth and stress-free. We truly appreciate his hard work and would definitely recommend him to anyone in need of mold remediation services.

2026-06-11T18:32:04.213Z

We recently experienced a water damage emergency, and Frank was absolutely outstanding throughout the entire process. From the moment he arrived, he was professional, knowledgeable, and compassionate during a very stressful situation.Frank took the time to explain everything clearly, answered all of our questions, and made sure we understood each step of the mitigation process. His attention to detail, work ethic, and commitment to ensuring our home was properly taken care of gave us tremendous peace of mind.The cleanup and drying process was handled efficiently, and Frank consistently kept us updated on the progress. It’s clear that he truly cares about his customers and takes pride in his work.If you’re dealing with water damage and have the opportunity to work with Frank, you’re in excellent hands. We are extremely grateful for his professionalism and exceptional service. Highly recommend!Thank you, Frank!

2026-06-10T23:26:12.326Z

The whole team at United Water Restoration is excellent. Sean helped me with leak detection and water damage cleanup. He is extremely professional and knowledgeable. I couldn’t be happier with their service.

2026-06-10T20:32:35.093Z

Rebecca Pistilli was kind enough to respond to my mom's home for an indoor water leak. She is a consumate professional and did a thorough inspection of the home. I would recommend United Water Restoration highly.

2026-06-10T03:02:48.886Z

Sean and Nick were extremely professional. Very clean and thorough. Highly recommend.

2026-06-06T15:00:34.858Z

Frank came to do services in my bedroom due to the bathroom pipes bursting thru the adjacent wall. Very professional and amazing customer service. Would recommend him to all of my family and friends. Did all the work in under 3 hours

2026-06-05T13:36:04.432Z

Angel & Louis are top notch and work hard to get the job done. The whole team are 10 stars 🌟

2026-06-04T13:31:23.894Z

I recently worked with United Water Restoration Group and was extremely impressed with the level of service I received. From start to finish, Art and his team demonstrated professionalism, expertise, and attention to detail.What stood out most was how thoroughly everything was documented. They clearly understood the proper procedures required for insurance claims and ensured that all necessary information, photos, and documentation were submitted accurately and promptly. Their knowledge and experience helped make a stressful situation much easier to navigate.Beyond their technical expertise, they treated my home with great care and respect throughout the entire process. The team was courteous, organized, and mindful of keeping the work area clean. They also respected my time by communicating clearly, arriving when scheduled, and keeping me informed every step of the way.It's rare to find a company that combines exceptional customer service with such a high level of professionalism. I highly recommend United Water Restoration Group to anyone in need of restoration services. Their commitment to their customers and quality of work truly sets them apart.

2026-06-04T12:34:20.955Z

Rebecca came to diagnose a leaky toilet that had damaged the floor. She was prompt, very respectful and professional.She was also very thorough in her inspection. It was a very pleasant experience and she provided clear evidence of the problem and how to correct it. Thank you Rebecca.

2026-06-01T16:17:07.663Z

Angel was great. Amazing work fast, efficient.

2026-06-01T15:35:28.514Z

Judging by my first experience with this company, I'm sure the owner must insist that his employees respond to their customers with a professional yet friendly demeanor. Not only did they arrive promptly on a Sunday during the Memorial day weekend , but they telephoned to update me on their arrival time. The job and the equipment necessary arrived within one hour of my call and they left with the restoration in progress. I get asked by vendors to give a review constantly, in this case it is a pleasure to say this company is above average in all areas and deserves this 5 star rating.

2026-06-01T04:43:43.146Z

2026-05-30T14:26:14.214Z

The guys were great. Explained what their process will be and worked to dry the walls. Friendly, we'll communicated, and the work completed quickly.

2026-05-29T23:33:28.874Z

Rebecca has been a considerable help to me in this process of addressing the multiple problems ensued by the water running throughout my home! There was so much water in my bedroom, under the bed. It kept on rising and flowing!! She cleaned the entire mess! She removed my baseboard in two bathrooms, my bedroom, foyer, and my office. Rebecca has been of enormous assistance throughout the restoration process. She is an amazing young lady. I'm glad she was here to help me with the water damage! It was a stressful situation! She handled it like a champion! Thank you, Rebecca! Carol Castagna

2026-05-29T21:24:08.646Z

Great tech Ben. Explained everything and was quick and thorough.

2026-05-27T22:42:13.543Z

Very professional water restoration business the best servicing south Florida. Please don't hesitate to call them. They are on call ready 24/7, they came quick and got my life back In order. DAVE IS THE BEST! THANK YOU FROM MY FAMILY TO THE RESTORATION TEAM!!!!!!

2026-05-26T20:08:39.350Z

He did a great job very professional very clean. Explain everything to me. I would highly recommend him

2026-05-25T09:14:01.801Z

Terrible experience overall. They ignored important details and delivered incomplete work without any proper explanation.

2026-05-22T17:16:45.996Z

Ben was able to respond to our call very quickly. He was polite, kind and very knowledgeable. He cleaned up after his work… and most importantly he found the source of the water leak… he provided information and guidance to fix the issues. We highly recommend.

2026-05-21T20:49:55.789Z

Alex, arrived on time and provided invaluable insight to the home we are considering to purchase. He was very knowledgeable and took the time to explain everything.

2026-05-20T20:59:23.988Z

Nicholas and Gabor can right away, did a complete inspection of my flood damage, and setup drying equipment. They were very understanding as I try to work out who the insurance company will allow to do the work. I am very pleased with United.

2026-05-20T20:41:19.439Z

Rebecca Pistilli was a pleasure to deal with as a new condo owner who lives out of state. She has given me much needed information about what exactly happened to my condo and next steps. Very professional and helpful.

2026-05-19T22:24:58.199Z

I had an unexpected water damage situation in my home and the team at United Water Restoration Group of North Port was outstanding from start to finish. Rebecca and Nicholas came out onsite quickly, assessed everything professionally, and immediately got to work. They cleaned up damaged plaster, insulation, standing water, and even helped with personal items affected by the damage. Rebecca came out daily to monitor the equipment, check moisture levels, and make sure everything was progressing properly.Their professionalism, communication, and attention to detail made a very stressful situation much easier to handle. You can tell they truly care about helping homeowners during difficult situations. I highly recommend them to anyone needing water damage restoration services in the North Port area. Thank you again for the excellent service!

2026-05-19T13:24:44.566Z

Great experience with this water restoration and mitigation company. Yvon was professional, knowledgeable, and made the whole process smooth and stress-free. He communicated everything clearly and did an amazing job. Highly recommend!

2026-05-18T17:03:35.962Z

“The service interruptions caused unnecessary inconvenience, especially during important work hours.”

2026-05-18T16:53:41.086Z

“The support process felt disorganized, and I kept receiving different answers from different representatives.”

2026-05-18T11:44:01.731Z

We had an unknown water pipe leak somewhere outside in the yard and had no idea where it was coming from. Alexander with United Water Restoration Group was able to locate the leak extremely fast and saved us from unnecessary digging and damage.Very professional, knowledgeable, and efficient throughout the entire process. The leak detection service was accurate and impressive. I will definitely be recommending this company to all of my realtors and anyone needing leak detection or restoration services. Highly recommend!