Sharkey's Cuts For Kids - San Antonio
2026-06-15T00:59:57.456Z
I just have to shout out the amazing team at Alamo Ranch! We had a 2:30 appointment today (Sunday), and I was blown away by how the staff handles tough situations.Right when we walked in, there was a customer ahead of us who was being so incredibly difficult and condescending to the receptionist, Mara. I could see she was doing her absolute best to handle it, and even though it took about 10 minutes for us to finally get checked in because of that holdup, she still made sure to acknowledge us and smile. That rude customer ended up staying there for a good 20 minutes total, just completely holding up the line for everyone else.A little bit after we sat down, I could tell Mara felt a little embarrassed to bring up the 5-minute late policy to me. I just reminded her that we were actually there well before the cutoff, but we just couldn’t get checked in on time because of the major holdup in front of us. She was so incredibly sweet, understood completely, and made sure we were taken care of! Mara seriously deserves a medal for being patient like that. 🏆🤍Then we got to see Nancy, and oh my goodness, she is a total angel! 🌸 I brought my 2 year old who has a lot of sensory needs and was moving all over the place, but Nancy and her sweet son went absolutely above and beyond to keep him calm. She was so patient and had toys and a lollipop ready to help him sit down. Everything went so smoothly! Plus, seeing her son helping her sweep up the hair totally melted my heart. It just reminded me why Sharkey’s is such a warm, welcoming, family friendly place.I really hate seeing customers bring that kind of entitlement and mistreat hard-working staff. This top-tier team deserves the utmost respect! Huge props to Mara, Nancy, and her awesome little helper—you guys have customers for life with us!