Coolibah Downs
2019-10-23T20:21:11.000Z
We had our wedding here last week 19 October, great venue, very easy to deal with everything went smooth on the day the girls were very helpful in every way possible, loads of positives to take away from this place, we had a fantastic day . only few small negatives, there was a constant smell of sewerage out front garden of homestead due to sewer tanks are right in garden just few metres from building, where theses tanks are is where our guests stayed and had drinks and food for 1hr while we had photos taken, theses tanks are always venting gas which is normal but the where abouts where they are situated is right in the busy area where ppl are. There should have being a water fountain turned on outside the front of chapel as ceremony was being done but fountain was forgotten to be turned on. We had a BBQ booked on the morning after wedding months in advance for 62 guests and when we had final meeting 3 weeks out with wedding manger they said they had no info of this had being booked, to find out they had a another wedding booked the morning after us, which we were told by old manager 9 weeks before hand that there was NO wedding on this weekend ONLY ours, the manger we had at start of venue booking left job half way true all this which means someone else took over that’s why this problem accorded, we had to contact theses 62 ppl and confirm the BBQ had being cancelled 2 weeks out at this stage as we were waiting on venue to try solve this problem, we were very disappointed this happened because we wanted to meet our guests the morning after wedding to reflect on our special day. But the manager did look after us by cutting small amount off $$$ off bill, and served 13 of our guests including bride and groom FREE breakfast morning after wedding which was nice to do for what had happened with BBQ. Over all star rating for service on the day is 8.5 out of 10 and over all star rating for venue taking in theses few problems we had is 6 out of 10 thank you guys