2026-05-18T14:14:42.857Z

We pay Full Splash Pools for weekly service and full maintenance (cleaning the salt cell and filter on a schedule) and our pool is a DISGUSTING SWAMP! I sent them pictures of the algae filled pool and even got my water tested myself which shows dangerous levels. Even with all my phone calls and pictures that I sent, no one called me back. I had to keep calling to ask to speak to a manager as they did not seem to take my issue seriously. Let’s see if they will be responsible and fix this disaster they created.

2026-05-14T13:11:40.438Z

As with other pool companies in Houston, the customer service is lacking, they’ve stopped servicing my pool and I can’t get anyone to call me back to explain why. My pool is currently swampy green. What is it with terrible Houston pool service companies????

2026-04-28T20:10:11.715Z

Zachary Gongora is always helpful - he shares great tips and clearly knows his stuff when it comes to pool care. He’s thorough, conscientious, and detail-oriented. Excellent service every time.

2026-04-22T14:40:58.784Z

Your tech Zachary Gongora was very helpful with tips for operating my pumps and provided cost savings suggestions for the use of my filter. He was patient w responding to questions although it was getting late after completing the routine cleaning service. Very knowledgeable and friendly.

2026-04-08T16:40:31.374Z

I've taken care of my pool myself for over 15 years. Given my travel schedule and the fact that we replastered the pool, I decided to give someone else a try. I chose Full Splash Pools and couldn't be more pleased. They have done absolutely everything they said they would when I signed them up several months ago. Our technician Christopher is wonderful. Such a polite, hard working young man. He/they let me know when he is on his way every week and he/they send a report with test data and pictures after every visit. Also cost competitive. I HIGHLY recommend.

2026-03-02T19:36:59.911Z

Great support from Martin and FSP, very happy with the service provided

2026-02-21T18:24:37.742Z

Wow, pool is so clean after Thoarne cleans it. I can almost see my face looking back at me when I look into the water!😉 Pool is looking so much better since we started working with this company

2026-02-17T16:34:38.671Z

Pool always looks great after being serviced by full splash pools.

2026-02-14T18:25:34.720Z

Zachary did a great job! Thank you

2026-02-05T21:19:27.681Z

10/10. Excellent work.

2026-02-05T17:03:48.271Z

Chase does a great job, he’s installed new pool equipment for me and pointed out items and improvements that no other company has done in the past. He answered all my questions and is very professional. I’ll be using them in the future.

2026-02-04T22:37:56.359Z

Jordan struck me as an exceptional young man. He called before coming by to introduce himself and talked about his approach to service with me.

2026-01-30T19:19:14.551Z

Great prompt work! Thanks Jordan!

2026-01-29T18:45:30.003Z

Full Splash Pools has beautifully maintained our pool and equipment for more than a year now. They are reliable, quick to respond to any questions or concerns, always available in the event of an emergency and their customer service is exceptional. We wouldn’t use anyone else.

2026-01-29T15:38:44.036Z

Seth did a great job cleaning our pool He texted beforehand that he was on the way and arrived promptly afterwards. Great job!

2026-01-28T18:20:02.255Z

So far so good apart from some dirt/leaf stain left on the floor on the deepest area of the pool.

2026-01-28T15:19:05.106Z

Great work

2026-01-21T22:47:22.493Z

Christopher is loyal and leaves a truly blue pool. He is great💯👍

2026-01-17T03:01:35.076Z

Arrived on time, was polite and respectful of the house and pool. Left it looking great!

2026-01-09T18:52:25.880Z

Excellent service and very friendly

2026-01-07T18:17:39.560Z

We recently switched to Full Splash Pools service and Martin was very professional and did a great job!

2026-01-02T21:54:26.554Z

Evan patiently took the time to ensure the pool was spotless after the fierce windstorm left a lot of leaf debris. I would genuinely recommend this company to friends and neighbors for their dedication and care.

2025-12-31T18:11:59.215Z

Christopher is always on time…thorough….and provides a heads up to his arrival….

2025-12-31T15:49:20.405Z

Repeat customer here! Service and price, are clearly the reason for that. Colton helped me on the phone to line up the work and Evan came and installed the new heater. There was a minor leak that he informed me of but took care of it the same day, as he had to get a part for it. Great work. thanks

2025-12-31T03:24:58.491Z

Great service by Santiago. Professional, reliable, and very thorough. Our pool looks great every time. Highly recommend.

2025-12-29T23:36:07.032Z

Pool was very clean!

2025-12-08T20:45:05.823Z

I have used Full Splash Pools for nearly a year, During that time, I’ve really appreciated the efforts and the service levels from Thoarne. Thoarne services our Pool on a weekly basis and has done a very thorough job. Our pool is definitely in good hands and better off for switching to Full Splash Pools.

2025-12-08T19:52:12.345Z

Chris is very reliable, professional and detail oriented. Great communicator as well. Highly recommend!

2025-12-05T18:14:16.639Z

Chris did a very good job. He was very professional, answered all my questions and was very meticulous.

2025-12-03T18:58:56.783Z

Full Splash, Derek, Stefan, Alex, Seth and team are great!