Prime IV Hydration & Wellness - Tulsa
2026-02-23T18:12:12.465Z
I arrived genuinely excited for this experience. IV therapy, when done well, should feel like a quiet intersection of medicine, wellness, and thoughtful care. I came prepared to discuss ingredients, indications, and goals, not packages and bargains. Gross.The space itself was calm, but the execution quickly revealed a different priority.After arriving early, I waited some time in an empty clinic. When staff returned, there were no clear introductions or explanation of roles. I attempted to engage in a clinical conversation about the drips with the paramedic, what they contained, who they were best suited for, and why one might be recommended over another.Instead of education, the dialogue repeatedly pivoted back to pricing and packages by what appears likely the Owner.It felt less like a consultation and more like a used car sales presentation.In any setting that involves needles, infusions, and patient vulnerability, informed consent and transparent education should come before cost, lead with this approach next time.When a guest is asking medically relevant questions, that curiosity should be welcomed and met with competence, at least know what you’re trying to sell, not redirecting back to the pricing.I ultimately chose to leave. Not because I wasn’t interested in treatment, but because I did not feel confident in the level of clinical leadership or patient-centered care being demonstrated.I was also told the company operates in multiple states as reassurance. Scale, however, does not replace transparency, training, or standards.Constructive feedback:• Begin with clear staff introductions and credentials• Lead with intake and medical discussion before pricing• Explain what each drip does, who it’s for, and contraindications• Encourage questions rather than steering past them• Present cost only after recommendations are establishedPeople seeking IV therapy are not shopping for a bargain they are seeking safe, informed care. When education becomes the centerpiece, trust follows. Until then, this experience misses the mark.Not everything that’s shiny is gold.