2026-09-01T21:52:26.918Z

⭐⭐⭐⭐⭐ A trust signal that matters more every yearWe've had a great experience working with the Better Business Bureau, and as a marketing agency, we see the value from a different angle than most members do.X1 Marketing Inc works with local service businesses across Central Illinois on SEO, Google Business Profile optimization, and visibility in AI-generated answers. One thing has become clear in our work: the sources that AI assistants and search engines pull from to decide which businesses to recommend lean heavily on third-party credibility. BBB accreditation, a clean complaint history, and reviews are exactly the kind of independent, verifiable signals that carry weight, not just with consumers reading a profile, but with the systems now summarizing the web and naming a handful of businesses to call.We tell our clients the same thing: you can't manufacture trust, and you can't shortcut a reputation. BBB gives a business a place to build one in the open, with a standard behind it and a real process when something goes wrong.The team has been responsive, professional, and genuinely invested in helping local businesses do things the right way. For any owner in the Peoria area weighing whether accreditation is worth it, from a visibility standpoint alone, it is.Brandon Stewart, X1 Marketing Inc, Peoria, IL

2026-08-03T19:04:59.088Z

2026-02-22T00:33:18.003Z

I had a dispute over a security deposit that was going on for far too long with no end in sight. I wish I had reached out to the Better Business Bureau of Champaign from the start - it most likely would have saved alot of time and frustration. After filing a claim with the Illinois Attorney General’s office and getting no response, the BBB’s online process was quick, easy, and incredibly effective. Their team was professional, responsive, and helped move the issue toward a timely and favorable resolution. I’m VERY grateful for their support and highly recommend contacting them early if you’re dealing with a similar situation.

2024-12-17T18:01:48.278Z

BBB helped me reach a resolution with a business I had issues with over unfair charges. The BBB complaint was the only form of communication the business would take seriously and actually respond to.

2024-09-09T14:22:03.444Z

I have owned my car (an Acura RSX-S) for over 22 years and it needed several different repairs, concentrating in the suspension. Tony allowed me to break up the job into 3 components so as to lesson the budget impact. The level of detail they provided me was outstanding. At my age I am no longer able to do this kind of work but I was able to follow it and I really appreciated their understanding and thoughtfulness.

2024-02-03T20:10:41.797Z

Had 3 separate complaints. All involved refunds owed to me after my vehicle was totaled on an accident. All three promised $$ was coming but no results. One lie after another.... I filed 3 complaints, won them all IMMEDIATELY, received a total of $5000.00 in the mail from the defendants. BBB are Rockstars!! Thank you!! ☘️

2023-11-17T19:15:07.449Z

Andrew is amazing! He answered all our questions and helped us through a really tough customer! Thank you so much for helping us Andrew! You’re a gem!

2023-05-25T21:47:17.592Z

Very helpful, friendly staff!

2023-05-23T15:16:26.765Z

BB

2023-03-12T20:38:03.882Z

I highly recommend p0420 Exhaust Specialists..Highly knowledgeable in vehicle repair. Honest fo a fault..

2022-09-17T20:43:07.409Z

I would recommend Kitchen & Bath Specialties. Joe and his team did a great job. He remodeled both my bath and kitchen. The remodel was gutting and starting from scratch. If something wasn't quite right, he would make it right. The remodel was a challenge, since my house is an older home.

2022-08-29T18:06:38.324Z

They were wonderful replaced my waterheater in no time very nice people I will definitely tell others about them

2022-07-08T10:54:06.991Z

I just have to strongly recommend Poignant Tree Service and Poignant Logging of Lacon Illinois!!!! These are family owned businesses and they take great pride in there work. I had Poignant Logging out at my son's suggestion to see if we had any trees of value on our property to help pay for trees needed taken down. They came out promptly to walk property and same day saw what I needed done. They gave me a price they would pay me for trees and what they would charge me and I still came out money ahead!! When they came to do tree cutting work they were on time, extremely fast for amount of work, worked through lunch and a rain storm! It was so amazing to see how hard and effectively they worked in this day and age. I HIGHLY RECOMMEND Poignant Tree Service and Poignant Logging!!!!!

2021-12-09T08:21:28.592Z

2021-12-08T19:15:33.482Z

No help at all on reported crime.

2021-09-18T04:44:30.944Z

2021-05-25T12:33:43.011Z

Greenlee and Family landscaping & tree service did a great job on some tree service that I hired them to do for me. They were courteous and cleaned everything up upon completion of the job. I would recommend Justin and his team for landscaping and tree work.

2021-03-16T16:16:05.057Z

Blue Line Tree Service excellent service, super polite workers. Owner Ian, just absolutely great to work with and handled my tree issue lightning quick. Highly recommend.

2020-10-31T03:09:25.149Z

2020-10-14T17:10:16.372Z

2019-10-24T14:16:10.300Z

Awesome job Sparks Construction. Very professional from start to finish. Thank you for a great job on something that we were told by others couldn't be done. Highly recommend Brian Sparks for you home repair needs.

2019-09-12T21:45:47.126Z

2019-08-26T18:02:20.129Z

Excellent job by Bathroom First Luxury Bath, quality work, built as advertised. Had walk in shower conversion, looks just like the model in show room floor. Priced right and on time. I highly recommend David and his team.

2019-08-21T16:10:04.671Z

Beautiful pples there love them ladies.

2019-08-18T20:35:51.867Z

I had a great experience on the phone with the BBB and was thankful I didn't need them to interject for me from a shady business.I was very impressed with their service.

2019-06-17T14:20:35.333Z

The Better Business Bureau stepped in and solve the problem quickly thank you i was charged 217 dollars for an oil change on myNew lawn mower with only 48 hrs on it

2019-02-15T15:55:32.279Z

Bathrooms First - Luxury Bath - Peoria Hgts.They completed the renovation of our bathroom yesterday and I must say I was impressed. They completed the job in the two day time frame that was quoted and the workmanship was very good. The two workmen were first class, covered and uncovered the carpet at the start and end of each day as well as vacuuming up the mess at the end of each day. Very pleased and would highly recommend them.

2019-02-08T00:07:40.172Z

2018-11-02T14:03:27.806Z

excellent co. very satisfy roof looks excellent

2018-09-07T13:40:32.369Z