2026-02-03T20:38:12.999Z

Sean at H2O Restoration was always quick to respond and gave honest, helpful feedback when I needed guidance with my house. I really appreciated his transparency and reliability!

2026-01-14T13:40:18.202Z

Sean and Kiana were amazing. They were motivated and eager to help me with my needs 💪🏻

2025-11-18T22:24:03.795Z

The H2O team was great to work with very communicative and ready to help me with all of my problems, thank you guys!

2025-11-18T19:35:31.525Z

Despite all the chaos and ongoing work, Mike and Devon kept my nephew’s house clean and in great condition.

2025-11-18T14:33:13.735Z

Sean and his team did a fantastic job cleaning ans repairing a flooded basement on our rental property.They set realistic expectations and kept me updated on the progress. The timely communication was truly appreciated.

2025-11-18T12:58:59.664Z

Even through the drama and the work being done, Mike and Devon still kept my nephews house in good condition and clean

2025-11-17T05:33:05.924Z

Great team very professional and clean

2025-11-16T09:32:52.547Z

Responded well to a families flooded house. Great company from what I hear

2025-11-16T02:19:05.449Z

The H2o Restoration team was very professional. Thank you for your help.

2025-11-15T20:25:26.636Z

Sean gave us insight as to how to save money on our restoration without his company making money very people oriented and not just money driven like most people

2025-11-15T20:13:58.822Z

Devon was great to work with, very polite and professional. I would love to work with him again.

2025-11-14T14:31:55.857Z

I had a very good experience with H2O Restoration! They were very professional and great to work with. Their pricing was very fair and everything went smoothly. I'd definitely recommend them to anyone looking for a restoration company!

2025-11-14T05:05:32.367Z

Worked with Mike and he was very knowledgeable about getting our house dry.

2025-11-14T01:24:46.258Z

Yes they dried my leak - over charged and never finished the job despite putting holes in the ceiling. Make sure you don't allow them to start without them disclosing the whole price for the job. They use semantics by calling one part remediation and the other "remodeling" - how is it remodeling when h20 drilled the holes??? Live and learn

2025-11-14T01:17:21.380Z

Water removal needed in an emergency- continued to ask for a breakdown of work being done for insurance claim - never got it to me and when it was time to put back the carpet torn up, said that wasn’t part of the job. This was not disclosed despite me asking over and over again. Definitely trying to take advantage of a woman- such a shame. I'll go with another company next time (hopefully there won't be a next time but if there is).

2025-11-14T01:11:41.628Z

Needed work done for a leak - said one price and then told another to finish the job. Typical CONtractors - do not recommend.

2025-11-14T01:08:28.467Z

Not an honest company- don't waste your money.

2025-11-12T20:22:27.670Z

I needed work done for a filter leak that went through my bedroom carpet and down to the bottom floor. I requested a detailed breakdown of services and pricing multiple times, left a voicemail and texted the manager, but received no response. The technician eventually provided a verbal estimate, and I specifically asked whether they would replace the carpet and patch the ceiling holes. He said yes. I also requested the service details and cost in writing—but never received them.After the work was completed, I paid a generic invoice. Four days later, when he wanted to get his equipment, the manager informed me there would be additional charges for fixing the carpet and ceiling holes—costs that were never mentioned during my discussions with the technician or anyone else. I could understand if I hadn’t specifically asked about it, but I did, and no other charges were disclosed. I was going to hold the equipment but it wasn't even worth the fight.Make sure you get a complete written cost breakdown before any work begins. Too many companies take advantage of customers this way. I’ll take responsibility for not insisting on the full scope of work upfront, but as a business owner myself, I know how things should be handled—with integrity. Unfortunately, this company does not operate that way.My advice: get a quote somewhere else.

2025-10-16T22:12:40.176Z

When it rains it pours we had a sewer back up that had a cap on our policy. The insurance wanted to pay out 15K but the damage was more in the 24K range. This wonderful company opened up financing for us to get the rest of the job taken care of and get our homemade back. They are awesome.

2025-10-16T22:04:51.011Z

H2O came out after a fire happened at our residence. They worked with the Public Adjuster that we had hired and got our home, put back to its pre-loss condition. The insurance company tried to screw us. We had mold from the water and wet drywall sitting in the house for months before we were assigned to anyone. H2o Restoration came and did the mold remediation, water remediation, fire and smoke remediation. We’ve heard horror stories that some restoration companies don’t do the build back, but they do. They were definitely lifesavers.

2025-10-12T01:21:16.360Z

Could not recommend enough!! Sean and his crew are amazing

2025-10-09T14:53:23.476Z

H2O Restoration was incredible to work with from start to finish. Their team showed up quickly, explained everything clearly, and handled the entire restoration process with professionalism and care. The communication was excellent throughout, and the quality of their work exceeded expectations. I’d highly recommend them to anyone dealing with water damage or home restoration n

2025-09-02T15:05:23.683Z

My parents hired H2o Restoration when their home flooded and had nothing but good things to say about them. I poked my head in a couple times and they were always professional and kind to the family. Thank you for making a stressful situation less stressful

2025-09-01T21:21:57.748Z

When our home flooded, H2O Restoration came out right away and made a very stressful situation so much easier. From the first call, they were professional, caring, and explained every step of the water damage restoration process. The crew set up their drying equipment quickly, kept us updated with progress, and treated our home like it was their own. Thanks to them, we avoided further damage and had peace of mind through the whole cleanup. If you ever need emergency water damage restoration in Cincinnati, I highly recommend H2O Restoration.

2025-09-01T00:46:19.188Z

2025-09-01T00:41:08.482Z

2025-09-01T00:40:22.477Z

Amazing

2025-09-01T00:32:55.814Z

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2025-09-01T00:26:36.682Z