What our clients say about us
4.90
69 reviews
Write a review
AI Summary
Customers overwhelmingly praise the service for its efficiency, clear communication, and personalized attention throughout the home buying process. Many highlighted the team’s ability to simplify complex mortgage details, making them particularly favorable for first-time buyers. However, there are no noted significant drawbacks mentioned in the reviews.
5
Derek is a *miracle worker*!! He is timely and efficient. He works above and beyond to make sure everything goes smoothly for all of my clients throughout the buying process.... More
Derek is a *miracle worker*!! He is timely and efficient. He works above and beyond to make sure everything goes smoothly for all of my clients throughout the buying process. Less
5
Derek is a *miracle worker*!! He is timely and efficient. He works above and beyond to make sure everything goes smoothly for all of my clients throughout the buying process.... More
Derek is a *miracle worker*!! He is timely and efficient. He works above and beyond to make sure everything goes smoothly for all of my clients throughout the buying process. Less
5
Derek made our home buying process so easy! His communication along the way was phenomenal! I would recommend Derek to all of my family and friends!!!... More
Derek made our home buying process so easy! His communication along the way was phenomenal! I would recommend Derek to all of my family and friends!!! Less
5
Me and my wife recently bought a house and Derek went the extra mile for us every step of the buying process. Derek always answered our questions in a way that we understood and worked hard to get us through the obstacles that came up in the buying process. Derek is the guy to call!... More
Me and my wife recently bought a house and Derek went the extra mile for us every step of the buying process. Derek always answered our questions in a way that we understood and worked hard to get us through the obstacles that came up in the buying process. Derek is the guy to call! Less
5
The whole team helped me and my fiance tremendously. They went out of their way to get us tax breaks and got us into our home with no issues whatsoever very smoothly. Five star rating I would highly suggest... More
The whole team helped me and my fiance tremendously. They went out of their way to get us tax breaks and got us into our home with no issues whatsoever very smoothly. Five star rating I would highly suggest Less
5
Derek Tsakiris was great throughout the process of purchasing our first home in this crazy market. Derek answered any questions we had and I appreciated his candor that helped us make the best decisions for us.... More
Derek Tsakiris was great throughout the process of purchasing our first home in this crazy market. Derek answered any questions we had and I appreciated his candor that helped us make the best decisions for us. Less
5
We used Derek to buy our home and then again to refinance five years later. We have passed along his info to all our friends looking to do the same. Very happy with the experience and the communication. Derek repeatedly makes sure curveballs get solved. Thanks, Derek!... More
We used Derek to buy our home and then again to refinance five years later. We have passed along his info to all our friends looking to do the same. Very happy with the experience and the communication. Derek repeatedly makes sure curveballs get solved. Thanks, Derek! Less
5
DERICK and his team did a awesome job getting me and my family in to our forever home thank you aging
5
5
Derek worked with me to quickly get a loan that worked for my financial situation.
5
Derek, is professional, friendly, and makes the mortgage process understandable and straightforward as possible!
5
Absolutely amazing experience!!! I ran into a few snags along the way (not with RMS) and Derek was patient and reaffirming the entire way! Will 100% recommend them!!... More
Absolutely amazing experience!!! I ran into a few snags along the way (not with RMS) and Derek was patient and reaffirming the entire way! Will 100% recommend them!! Less
5
Working with Derek was a great experience. My husband and I were first time buyers and had very little knowledge on how the mortgage process worked, but Derek was able to walk us through it with ease. We ended up putting a lot of offers in due to the current market craziness, but he was always available to crunch numbers at a moments notice. It was a pleasure to work with him, and we look forward... More
Working with Derek was a great experience. My husband and I were first time buyers and had very little knowledge on how the mortgage process worked, but Derek was able to walk us through it with ease. We ended up putting a lot of offers in due to the current market craziness, but he was always available to crunch numbers at a moments notice. It was a pleasure to work with him, and we look forward to working with him again in future endeavors! Less
5
Derek and his team were wonderful to work with. Very professional and knowledgeable. This was our first home buying process and they helped and explained every step to keep us informed. Highly recommend Derek!!... More
Derek and his team were wonderful to work with. Very professional and knowledgeable. This was our first home buying process and they helped and explained every step to keep us informed. Highly recommend Derek!! Less
5
I bought a house, thank you so much Derek!!!!
5
We have worked with Derek on two home purchases now and we would do it again. In fact I have sent several friends to him! He is always accessible, efficient, and goes above and beyond our asks. When ever we had questions about the process he explained them to us clearly and respectfully. We highly recommend working with Derek!... More
We have worked with Derek on two home purchases now and we would do it again. In fact I have sent several friends to him! He is always accessible, efficient, and goes above and beyond our asks. When ever we had questions about the process he explained them to us clearly and respectfully. We highly recommend working with Derek! Less
5
My husband and I had a pretty bad experience working with another mortgage company before working with Derek and the RMS team. Our realtor called Derek told him our situation and asked if he could help. He consulted with us and told us what we needed to do on our end and that if we did that he would be able to get us in a house and he came through! Working with him and his team was such an amazin... More
My husband and I had a pretty bad experience working with another mortgage company before working with Derek and the RMS team. Our realtor called Derek told him our situation and asked if he could help. He consulted with us and told us what we needed to do on our end and that if we did that he would be able to get us in a house and he came through! Working with him and his team was such an amazing experience for us! We wouldn’t want to work with any other mortgage company! Less
5
After working for 2 frustrating months with my bank on obtaining a loan, I was given the Residential Mortgage Services Inc. information and made a loan application with Derek Tsakiris. Not only did the process go smoothly but the loan was approved in record time so that I could close on my property in New Hampshire. I have maintained a high credit score for 40 years and had multiple accounts with... More
After working for 2 frustrating months with my bank on obtaining a loan, I was given the Residential Mortgage Services Inc. information and made a loan application with Derek Tsakiris. Not only did the process go smoothly but the loan was approved in record time so that I could close on my property in New Hampshire. I have maintained a high credit score for 40 years and had multiple accounts with the bank with whom I applied. I was very disappointed with the mortgage process at my bank. I am extremely grateful to Derek for his efforts to make this loan process as smooth as possible. Less
5
We loved working with Derek. He helped us understand all the aspects of the mortgage as a first time homebuyer and helped us navigate the lowest interest rate. We found a home within a matter of months and the process was made easy by Derek.... More
We loved working with Derek. He helped us understand all the aspects of the mortgage as a first time homebuyer and helped us navigate the lowest interest rate. We found a home within a matter of months and the process was made easy by Derek. Less
5
5
AMAZING, that's all I can say. Great company, personal service and an all star team. Derek and his team did more for me than i ever expected. THANKS GUYS !!!!!!!!!... More
AMAZING, that's all I can say. Great company, personal service and an all star team. Derek and his team did more for me than i ever expected. THANKS GUYS !!!!!!!!! Less
5
Derek and his team were great, they made the whole home buying process smooth as can be. I was lucky enough to be given Derek's number when shopping for a mortgage and I am glad I was, they were able to get us to the closing table on time and beat all the competitors rates. If your shopping around I strongly recommend reaching out to them to see what they can do for you. A+++... More
Derek and his team were great, they made the whole home buying process smooth as can be. I was lucky enough to be given Derek's number when shopping for a mortgage and I am glad I was, they were able to get us to the closing table on time and beat all the competitors rates. If your shopping around I strongly recommend reaching out to them to see what they can do for you. A+++ Less
5
As first time home buyers, we had no idea what we were doing. Derek guided us through the entire process. From advising us on our budget, connecting us with a realtor, recommending a home inspector, and getting the paperwork signed, Derek and his team at RMS were knowledgable, helpful, communicative, and efficient. When the appraisal came back lower than expected, Derek explained our options and... More
As first time home buyers, we had no idea what we were doing. Derek guided us through the entire process. From advising us on our budget, connecting us with a realtor, recommending a home inspector, and getting the paperwork signed, Derek and his team at RMS were knowledgable, helpful, communicative, and efficient. When the appraisal came back lower than expected, Derek explained our options and worked with us to find a solution. When there were issues with the title, Derek stayed on top of the problem and kept us informed. When we missed our closing date because of bureaucratic complications related to Covid-19, Derek was understanding and made sure the deal did not fall through. Derek and his team made our purchase happen. They were helpful, personable, and amazing throughout. We highly recommend him! Less
5
I just closed on my first home today and I am so happy! It was all very easy and I highly recommend!!
5
I just closed on my first house today and I am so happy and I’m can not thank Derek enough for my wonderful new home!
1
Not impressed. At first he seemed great and was super helpful. We didn’t have perfect credit in the beginning but I worked hard and within a month my credit jumped up to over the score Derek recommended. Reached back out to him as instructed and he couldn’t even get back to me until I said I would be working with someone else. If you have less than perfect credit prepare to be written off by this... More
Not impressed. At first he seemed great and was super helpful. We didn’t have perfect credit in the beginning but I worked hard and within a month my credit jumped up to over the score Derek recommended. Reached back out to him as instructed and he couldn’t even get back to me until I said I would be working with someone else. If you have less than perfect credit prepare to be written off by this guy. Terrible service and experience. I truly understand being busy, but a simple email advising of that goes a long way. Glad to be working with another lender. *update, a day after I posted this, Derek has emailed me (after being unresponsive for weeks) to remove my review. Unbelievable. Less
5
Derek and his team are the best in the business!! Smooth easy process to buying your dream home! Derek thank you so much for all the hard work you put into my mortgage. You worked day and night and even during your vacation! I will definitely use your services in the future and recommend you and your team to all my friends and family!!! Thank you all again!!... More
Derek and his team are the best in the business!! Smooth easy process to buying your dream home! Derek thank you so much for all the hard work you put into my mortgage. You worked day and night and even during your vacation! I will definitely use your services in the future and recommend you and your team to all my friends and family!!! Thank you all again!! Less
5
When we first spoke with Derek he said his Number 1 goal was to "Wow!" us. I'm not easily wowed and chuckled at the thought. Well, he wasn't wrong, saving money is my is my "Wow!" factor and he did just that with finding us the lowest interest I have ever seen!... More
When we first spoke with Derek he said his Number 1 goal was to "Wow!" us. I'm not easily wowed and chuckled at the thought. Well, he wasn't wrong, saving money is my is my "Wow!" factor and he did just that with finding us the lowest interest I have ever seen! Less
5
I was connected to Derek via a realtor. Derek took off running and got my pre-approved with and outstanding interest rate. Over the closing he handled everything for me. Clearly explained the costs and documents. Just a few days before closing he called to tell me he was able to lower my interest rate further!!!. I highly recommend him for all your mortgage needs.... More
I was connected to Derek via a realtor. Derek took off running and got my pre-approved with and outstanding interest rate. Over the closing he handled everything for me. Clearly explained the costs and documents. Just a few days before closing he called to tell me he was able to lower my interest rate further!!!. I highly recommend him for all your mortgage needs. Less
5
Derek and his team are extremely dedicated and honest individuals who work constantly to ensure that all dates and expectations are met. Derek was always reachable and attentive to questions and concerns providing reassurance and doing anything within his power to ensure that the process was effortless and simple for me as a client. Derek is one of a kind in his field--he is passionate about his ... More
Derek and his team are extremely dedicated and honest individuals who work constantly to ensure that all dates and expectations are met. Derek was always reachable and attentive to questions and concerns providing reassurance and doing anything within his power to ensure that the process was effortless and simple for me as a client. Derek is one of a kind in his field--he is passionate about his work and is really dedicated to helping his clients achieve their goals. Very personable and transparent! Less
5
Derek helped me get into my first house. Stayed on top of everything throughout entire process. Pro. Got an awesome rate, too.
5
Derek and the team at RMS were amazingly helpful throughout the entire process of purchasing our home! I am so appreciative of the incredibly thoughtful and supportive assistance.... More
Derek and the team at RMS were amazingly helpful throughout the entire process of purchasing our home! I am so appreciative of the incredibly thoughtful and supportive assistance. Less
5
Great working with Derek and the team at RMS - they really made the process smooth!
5
Derek and his team guided me every step of the way, answered all of my questions and kept me updated at point. I would highly recommend RMS!
5
Derek was great helping my husband and I get our FHA loan to buy our first house. When I had questions or panicked he was quick to help us find a solution and calm my fears! I highly recommend Derek from RMS... More
Derek was great helping my husband and I get our FHA loan to buy our first house. When I had questions or panicked he was quick to help us find a solution and calm my fears! I highly recommend Derek from RMS Less
5
Truly a pleasure working with Derek, he works hard for his clients and is totally transparent in the process. Every time I have had a question or concern he was prompt to reply. Made this whole home buying thing a lot less stressful working with a competent team!... More
Truly a pleasure working with Derek, he works hard for his clients and is totally transparent in the process. Every time I have had a question or concern he was prompt to reply. Made this whole home buying thing a lot less stressful working with a competent team! Less
5
We have worked with Derek Tsakiris on a number of occasions and he is a true professional. His knowledge of the industry, honesty, efficiency, and commitment to exceptional customer service has kept us going back to him for our mortgage needs. Derek is exactly the person you want working on your behalf. We would never work with anyone else! Gregg and Makenzie Witzgall-Homeowners... More
We have worked with Derek Tsakiris on a number of occasions and he is a true professional. His knowledge of the industry, honesty, efficiency, and commitment to exceptional customer service has kept us going back to him for our mortgage needs. Derek is exactly the person you want working on your behalf. We would never work with anyone else! Gregg and Makenzie Witzgall-Homeowners Less
5
Derek really goes out his way working all hours of the day and night to make sure his customers are satisfied. He’s reliable and thoughtful! I would highly recommend his services.... More
Derek really goes out his way working all hours of the day and night to make sure his customers are satisfied. He’s reliable and thoughtful! I would highly recommend his services. Less
5
Great experience and great team to work with especially Derek taking the time to explain things to us.
5
Derek is awesome to work with he is honest and up front with you, and calls you when any changes occur. Working with derek was awesome he made this process enjoyable and smooth. When he tells you to trust him believe me do it, that's what he told Lucy and I, we put all are trust in him and he never gave us any doubt. Thank you again Derek you rock!!!!!... More
Derek is awesome to work with he is honest and up front with you, and calls you when any changes occur. Working with derek was awesome he made this process enjoyable and smooth. When he tells you to trust him believe me do it, that's what he told Lucy and I, we put all are trust in him and he never gave us any doubt. Thank you again Derek you rock!!!!! Less
5
Derek and his team were amazing. I was selling and buying and Derek was extremely knowledgeable, kind and explained every step in the process. He was always available to answer my questions and concerns. I highly recommend Derek and his team! Thank you Derek, Adam and Tiffany!... More
Derek and his team were amazing. I was selling and buying and Derek was extremely knowledgeable, kind and explained every step in the process. He was always available to answer my questions and concerns. I highly recommend Derek and his team! Thank you Derek, Adam and Tiffany! Less
5
Great and easy process, derek and his team made the whole process of home buying stress free.
5
I recently refinanced my house with Derek Tsakiris at RMS mortgage. Derek was extremely efficient and the process was smoother and faster than I could have ever imagined. I would recommend Derek to any of my friends who are thinking about purchasing or refinancing a home- 100%!... More
I recently refinanced my house with Derek Tsakiris at RMS mortgage. Derek was extremely efficient and the process was smoother and faster than I could have ever imagined. I would recommend Derek to any of my friends who are thinking about purchasing or refinancing a home- 100%! Less
5
“I recently worked with Derek Tsakiris at Residential Mortgage for my mortgage loan. He was recommended to me by realtor who has worked with him for many of his clients. From the beginning he has shown exemplary professionalism in handling my loan. He was straight forward and very helpful in explaining the process from start to finish. I could not have done this without him. I highly recommend De... More
“I recently worked with Derek Tsakiris at Residential Mortgage for my mortgage loan. He was recommended to me by realtor who has worked with him for many of his clients. From the beginning he has shown exemplary professionalism in handling my loan. He was straight forward and very helpful in explaining the process from start to finish. I could not have done this without him. I highly recommend Derek and his assistant Adam! Less
5
Derek helped us to obtain a loan to buy a second home (while selling our first at the same time)- he was incredibly patient and kind; always available to answer questions and help me understand and feel comfortable with the whole process. I highly recommend Derek to anyone looking to buy a new home!... More
Derek helped us to obtain a loan to buy a second home (while selling our first at the same time)- he was incredibly patient and kind; always available to answer questions and help me understand and feel comfortable with the whole process. I highly recommend Derek to anyone looking to buy a new home! Less
5
5
Derek is amazing! He gave us the guidance that we needed to make what I thought would never happen, happen. It was a pleasure doing business and I would absolutely recommend RMS... More
Derek is amazing! He gave us the guidance that we needed to make what I thought would never happen, happen. It was a pleasure doing business and I would absolutely recommend RMS Less
5
Derek is amazing! He gave me the guidance that I needed to make what I thought would never happen, happen. It was a pleasure doing business and I would absolutely recommend RMS... More
Derek is amazing! He gave me the guidance that I needed to make what I thought would never happen, happen. It was a pleasure doing business and I would absolutely recommend RMS Less
5
Derek was great. He helped us through every question we had and did it all with great charisma and personality. We would highly recommend Dereck to help you buy your home.... More
Derek was great. He helped us through every question we had and did it all with great charisma and personality. We would highly recommend Dereck to help you buy your home. Less
5
Derek helped us get our dream home when others told us we wouldn’t be able to. He provided amazing quality service. My husband and I are forever grateful and would recommend him to anyone.... More
Derek helped us get our dream home when others told us we wouldn’t be able to. He provided amazing quality service. My husband and I are forever grateful and would recommend him to anyone. Less
5
Derek Tsakiris was extremely helpful. We searched for a year for the right home and Derek provided guidance the entire time. Before we even started looking, Derek helped us identify how much we could actually afford. He provided estimates for multiple homes and once we found our dream home he gave us knowledgeable feedback on the best mortgage options for our situation at the best rate possibl... More
Derek Tsakiris was extremely helpful. We searched for a year for the right home and Derek provided guidance the entire time. Before we even started looking, Derek helped us identify how much we could actually afford. He provided estimates for multiple homes and once we found our dream home he gave us knowledgeable feedback on the best mortgage options for our situation at the best rate possible. I highly recommend Derek Tsakiris and would depend on him again in the future. Less
5
Derek Tsakiris provided estimates for multiple homes and once we found our dream home he gave us knowledgeable feedback on the best mortgage options for our situation at the best rate possible. I highly recommend Derek Tsakiris and would depend on him again in the future.... More
Derek Tsakiris provided estimates for multiple homes and once we found our dream home he gave us knowledgeable feedback on the best mortgage options for our situation at the best rate possible. I highly recommend Derek Tsakiris and would depend on him again in the future. Less
5
5
Derek was great! After having trouble finding a lender due to changing jobs while trying to buy a home Derek worked tirelessly to find us financing and made our dream of buying a home come true!... More
Derek was great! After having trouble finding a lender due to changing jobs while trying to buy a home Derek worked tirelessly to find us financing and made our dream of buying a home come true! Less
5
5
Derek helped to make the purchases of my first home a great experience. He was very informative and personable. He made sure I knew what was going on every step of the way, and made sure I understood exactly what was going on. Would absolutely recommend him to anyone shopping for a mortgage.... More
Derek helped to make the purchases of my first home a great experience. He was very informative and personable. He made sure I knew what was going on every step of the way, and made sure I understood exactly what was going on. Would absolutely recommend him to anyone shopping for a mortgage. Less
5
Derek takes the time to get to know his clients and their needs, and works hard from start to finish to bring the contract to close!
5
Derek is the best. He wouldn't let us give up on getting our dream home. He stayed with us through the whole process and explained things throughout. If you're looking for a mortgage, I highly recommend Derek.... More
Derek is the best. He wouldn't let us give up on getting our dream home. He stayed with us through the whole process and explained things throughout. If you're looking for a mortgage, I highly recommend Derek. Less
5
We bought our first home with Derek’s assistance. He made a scary/unknown process a fun and exciting time! He was knowledgeable and informative about the finances, as well as patient with our many questions. I felt so comfortable with my house purchasing team that one day when I go through it again, I definitely will go through the same people, including Derek.... More
We bought our first home with Derek’s assistance. He made a scary/unknown process a fun and exciting time! He was knowledgeable and informative about the finances, as well as patient with our many questions. I felt so comfortable with my house purchasing team that one day when I go through it again, I definitely will go through the same people, including Derek. Less
5
5
Derek is an awesome guy. He was honest and on key I cant Express in words on how his team and he was. People really need to try him if they want a mortgage.... More
Derek is an awesome guy. He was honest and on key I cant Express in words on how his team and he was. People really need to try him if they want a mortgage. Less
5
Our experience with Derek through RMS after having a hard time with our first lender who had us per qualified for 130,000 dropped the ball after being referred to Derek at RMS he put his persona life on hold and met us at 7:30 at night. He went over number to assure us that he could get it done in the short amount of time we had left. Between Derek and Adam they both worked really hard and finall... More
Our experience with Derek through RMS after having a hard time with our first lender who had us per qualified for 130,000 dropped the ball after being referred to Derek at RMS he put his persona life on hold and met us at 7:30 at night. He went over number to assure us that he could get it done in the short amount of time we had left. Between Derek and Adam they both worked really hard and finally got us in the house we wanted on schedule set by the realtor which was based on our first lender. If anyone needs a good broker I would highly recommend Derek and team any day of the week. They are awesome and when my daughters decide to buy there own house they will be dealing with Derek at rms in Norwich and Bedford. I owe them all my gratitude and words can not describe the experience we had. We HIGHLY recommend them we have bragged to everyone we know and told them they need to call him and he can get you in a house and they work very hard and never quit until they get you what you want and need. Less
5
Derek's a pretty awesome guy. As first time homebuyers, the challenges involved in purchasing a house can be pretty unnerving. My husband and I felt very comfortable with Derek and his team. The very first phone call I made to him was so informative. He was polite, kind and ready with direction from the get go. We received constant calls of updates and general information. Everything he did was ... More
Derek's a pretty awesome guy. As first time homebuyers, the challenges involved in purchasing a house can be pretty unnerving. My husband and I felt very comfortable with Derek and his team. The very first phone call I made to him was so informative. He was polite, kind and ready with direction from the get go. We received constant calls of updates and general information. Everything he did was so personal. I didn't just feel like another client. I felt valued. He was very clear about costs and the steps involved. This helps a lot when you have all kinds of uncertainty about being financially ready. As long as you provide what they need, expect a speedy process! I would not hesitate recommending their service! Less
5
Derek was the best resource to get my mortgage when a big name company couldn’t do the job. Thank you , without you I wouldn’t be in my home !
5
Excellent Team! Derek was fantastic to work with - he was able to give us a realistic picture of what it would cost us per month to own a house and it ended up being super accurate. Beyond this he remembered us when PMI laws/rates changed and reached out to us to re-finance our mortgage. That saved us over $200/month! Genuine and honest guy and I would recommend him to anyone!... More
Excellent Team! Derek was fantastic to work with - he was able to give us a realistic picture of what it would cost us per month to own a house and it ended up being super accurate. Beyond this he remembered us when PMI laws/rates changed and reached out to us to re-finance our mortgage. That saved us over $200/month! Genuine and honest guy and I would recommend him to anyone! Less
5
We had such a great experience with RMS mortgage. We were first time home buyers and didn’t know what to expect. We felt reassured and well taken care of by Derek Tsakiris. He was always checking in and working with us to make sure we had what we needed to proceed to the next step! We highly recommend Derek and his team over at RMS. Thanks again for all your help!! We couldn’t be more appreciativ... More
We had such a great experience with RMS mortgage. We were first time home buyers and didn’t know what to expect. We felt reassured and well taken care of by Derek Tsakiris. He was always checking in and working with us to make sure we had what we needed to proceed to the next step! We highly recommend Derek and his team over at RMS. Thanks again for all your help!! We couldn’t be more appreciative of all that you did to help us buy our home. Less
5
Derek is such a good honest man, If I needed a mortgage, he would be the first person I would call.
5
Derek has helped many of my clients. Excellent service!
5
I have had the opportunity to refer several of my insurance clients and friends to Derek. He has amazed them with his professionalism, integrity and ability to get answers. Not to mention the ability he and his team has to close loans. It's great working with you Derek! Thanks for taking such great care of my referrals. Don LaPlume... More
I have had the opportunity to refer several of my insurance clients and friends to Derek. He has amazed them with his professionalism, integrity and ability to get answers. Not to mention the ability he and his team has to close loans. It's great working with you Derek! Thanks for taking such great care of my referrals. Don LaPlume Less