Reliable connection for the most part, had the odd time when the connection would drop for unknown reasons. having hard time with getting this survey submitted, that’s frustrating !! Less

The service is good, very little if any down time. If i have issues they are looked after in a timely matter (only 2 so far in 3 years). The install went well little to no mess in the yard from the install Less

offers better internet then available options, but the internet has been spotty over the years, and only now has become solidified. Starlink is looking like an option, however it does not beat fiber. Less

Much faster than our previous provider and a lot less service drops. Installation and hookup took a while but it has been worth the wait . On-site construction workers seem to be knowledgeable in what needed to be done but did not always have accurate instructions from office. Less

Service. Called about a problem and they were out the next day to replace equipment. Service lady was very courteous, professional, and was happy to explain what she had done. Less

Great customer service and employees are friendly. The service person I dealt with was very quick to reply to my email and gave me a few options to choose from . Less

Consistency of service , have had multiple people using the internet with no disruption to anyone . We watch a lot of internet content and like the fact that everything plays without the buffering experience. Overall a much better experience than anything else we have used Less

Love our fiber optic speed. Customer service is excellent. I have always received a call back when I seek any type of support. I recommend the fiber optic internet to anyone who asks for a recommendation. Less

So far service is ok. We have had some evenings that there was no wifi signal in our house. But after a couple hours it comes back. We find the that it is pretty expensive. Less

Better than anything we have had in the past in the Qu’appelle Valley and anytime that we have needed to call in we were able to speak with a knowledgeable person and our concerns were answered Less

Internet is quick and reliable . No issues so far with it ! Easy to get a hold of by phone and always friendly . Willing to come fix my lawn, from when they did my install last year. Hopefully this spring Less

Consistent internet in a rural area. Work from home office so good internet connectivity is vital for me. Don’t lose service during storms, which was a huge problem when on a previous satellite service. Less

Being able to speak with a person vs a machine when there's a problem.The cost is almost prohibitive when you are a single senior in your own home.Happy with the speed of the service. Less

We are satisfied with the service. Speeds are good and in a household of 5 or 6 screens going all the time, it keeps up well. It feel as little expensive as we look around and see other places getting more for less. Less

Reliability in the Virden area has generally been good, with only occasional power outages. Streaming TV performs well, and we've had no issues there. Overall, we're satisfied with the service, particularly in how efficiently problems are addressed. However, we did face persistent issues with the Internet phone, and despite trying new equipment to resolve them, we ultimately chose to cancel that part of the service. Less

This isn't Starlink—RF Now's fibre internet isn't affected by weather conditions like snow, thunderstorms, or heavy cloud cover. While customer service was initially responsive, it has since declined in quality. Less

I value the speed and reliability of your internet. So far anytime I’ve had contact with anyone from office staff to underground construction crews, they have been friendly and helpful. Less

Customer service has been great! When I have had an issue, I am glad to get to speak to an actual person and get immediate suggestions as to how to solve the problem. Less