2026-03-21T17:55:01.068Z

This is definitely helping me to stay limber and also I believe in time to tone up. It is also an aerobic workout for me . As an older (74) woman this is a challenge, but not overwhelming. Audra today was a great instructor.

2026-03-11T18:10:55.084Z

Engaging staff, motivating teachers, encouraging friends!

2026-03-11T16:49:28.110Z

I love it here! All the staff are incredibly kind and welcoming. The manager over the Fairport location even checked on me while I was in the hospital. Thats above and beyond!

2026-03-11T16:07:27.266Z

2026-03-09T14:19:11.740Z

These classes are making me the strongest I’ve ever been. I love the teachers. I love the community. I love the location.Love this place so much!

2026-03-06T19:45:10.508Z

Love it here!

2026-03-06T18:08:43.193Z

I’m almost 250 classes in. Best decision I’ve ever made regarding fitness. Love Canaltown

2026-03-06T16:57:15.048Z

2026-03-06T16:33:47.623Z

They are a 10 on a scale of1-5. Heather is awesome and everyone is great to work with.

2026-02-16T11:00:35.505Z

Have been going to the Brighton location for 2 years with no issues. Took a instructors course, I've only took 1 time and had thee worse experience ever, had to leave in the middle of the class becuase she was dismissive and impolite. I heard the instructor telling another classmate that I may have scoliosis when I was chexking out, which could have why i wasnt aligned correctly. So unprofessional. Emailed the organization about my experience, then received a call from the same offensive instructor being condensending, offering one to one classes and intro courses on alignment after I've been going for 2 years. No accountability for how I was treated, misdiagnosed or for her behavior. Then received a email from the canal town manager that its best we dont communicate anymore after I had already stated thats my resolution. No accountability or apologies for how her employee treated a customer. Its like car insurance, everything is good until there is a problem... Don't take classes with Chelsey. If I actually had scoliosis, she should have been more supportive and less judgemental or accusatory. It was only 2 participants in class. This was the most disheartening experience I've had at this location. At some point, she also told the other student, "Im not going to argue with her". Absolutely unprofessional and not indicated. What i found the most unpleasant was that while I was asking her for guidance on how to get to fix the loops and fix my "alignment" she eventually told me after i asked her what to.do since i cant fix rhe loops, "Then I dont know what to tell you..." Then she proceeded to instruct the other student /classmate leaving me hanging... No other instruction has done that and I've seen them really help other people who were actually struggling. She has no patience.

2026-01-21T13:05:29.294Z

Currently on a work trip for a couple of months and decided to try all the Pilates studios in Rochester. They have all been very disappointing thus far, but the class I took the other day was by far the worst. Waste of time my time and energy. I still don’t know what that class was but it wasn’t Pilates.

2026-01-14T21:53:21.869Z

Came for Pilates idk what the heck I took. I now know why people say they never feel comfortable at club Pilates. Waste of money and time.

2025-12-27T20:53:00.779Z

Favorite place to workout! Amazing customer service. I love Kelly and Audra’s classes.

2025-12-23T05:05:01.079Z

I absolutely love Club Pilates! The classes are excellent and the instructors are amazing. So far I have trained with Alyssa, Amy, Julissa, and Bisi and they make every session encouraging and fun. Janelle, the manager, is welcoming and truly passionate about creating a great experience.The community is fantastic too—diverse, supportive, and nonjudgmental. I feel stronger, more flexible, and more mobile than I have in years. Pilates has completely changed how my body feels after a sedentary job, and I honestly feel great.If you want to improve your strength, mobility, and overall wellbeing, Club Pilates is the perfect place to start. It’s worth every penny!

2025-12-22T07:04:37.749Z

Had so much fun with Coach Emma!

2025-09-26T00:23:53.322Z

2025-09-18T04:15:33.220Z

Highly recommend! The classes are great!

2025-09-11T17:38:06.462Z

So happy I joined! The teachers are outstanding, knowledgeable, and gentle in their coaching so I am learning safely. The small class size gives the feel of a personal strengthening coach!

2025-08-29T21:08:54.979Z

Wonderful introductory experience. Very inclusive environment.

2025-08-23T16:51:49.804Z