2026-06-24T02:57:53.174Z

Great work cleaning and fixing damages after a pipe burst.

2026-06-23T11:45:27.210Z

**** Update unfortunatley this happend again but my last statement remains the same came out within a couple of hours (jaret again) and Bo, and kept me updated the whole process. They have made a stressfull situation less stressfull again , I want to thank them for everything. Thanks again ****Had a waterline bust in our house and to say the quickness of the technician jaret Hellinger to get to the house is a understatement he quickly got there set up and monitored everything and the whole process took a little over a week and he was there every step of the way keeping me informed of everything that was going on and talking to my insurance united water restoration was tagged in our post on Facebook and we called right away and within about an hour they were at my house on a Saturday Thank y’all so much for everything yall did

2026-06-16T15:00:47.909Z

The folks at United Water Restoration Group of McDonough are fabulous! They are knowledgeable, professional, caring and meticulous. I have a brand new house that had water damage. I was so upset. They were so kind and I felt 100% confident that my house would be fully restored. Highly recommend!

2026-06-05T21:21:00.335Z

Jaret was excellent. Explained the entire process and always available for questions. Trynity was great. Worked with my schedule to get things completed

2026-06-05T01:01:15.099Z

Returning customer and once again excellent experience! From the moment I called, their team responded quickly and professionally. They arrived promptly, assessed the situation thoroughly, and got to work right away. They kept me informed throughout the process, answered all my questions, and made a stressful situation much easier to handle. The crew was courteous, knowledgeable, and respectful of my property.

2026-06-04T21:31:59.642Z

Jarret is beyond amazing! He embodies professionalism, displays a great deal of knowledge and was very respectful of our home and property! I highly recommend this company they came quickly, advised accurately and were prompt in issue resolution.

2026-06-04T01:58:39.237Z

Jared and Bo and the entire team were all outstanding. Sudden, unexpected water issues can be very disheartening and unsettling. By their knowledge and professional, yet compassionate handling of the situation and rectifying it in a timely manner helped to ease my concerns. They were also especially good about keeping me informed and up-to-date on the progress as the situation improved. I highly recommend United Water Restoration Group.

2026-06-04T00:40:04.767Z

United Water Restoration Group of McDonough delivered exceptional service from start to finish. After our recent water loss, they arrived at our home within an hour and a half of our initial call and immediately got to work. Their responsiveness alone set the tone for the entire experience.They returned every day to assess the damage, monitor progress, and ensure their equipment was doing exactly what it needed to do. That level of consistency and attention gave my husband and I real peace of mind during a stressful situation.Every interaction we had with the team - whether in person or over the phone - was marked by courtesy, patience, and professionalism. The staff answered every question clearly and never made me feel rushed. It’s rare to find a company where everyone you encounter is kind, knowledgeable, and genuinely committed to helping.If you ever find yourself needing remediation services, United Water Restoration Group of McDonough is absolutely the company to call. Their speed, professionalism, and care made a difficult situation far easier to navigate.

2026-05-31T16:19:43.118Z

The decision-making process was slow and ineffective, causing missed opportunities and growing frustration among team members.

2026-05-31T08:53:59.743Z

Lack of transparency raised concerns among stakeholders and reduced trust in leadership actions.

2026-05-29T13:40:41.807Z

United Water Restoration was everything and more that we could have asked for. We had a sewage back up into the Crawlspace, and I know who I will be calling for any future problems. I got in contact with Cam Pittman, he was educated, timely, and immediately got to work on solving our problems. With a problem like this we were on a time crunch, and Cam helped get his company out to the job and completed the work in 2 days on short notice and at a fair price. This is the definition of a 5 star employee and company. HIGHLY recommend.

2026-05-15T17:58:25.840Z

They definately came and did their job. Very nice young men. Tre and Ben.

2026-04-25T02:31:54.497Z

Austin and his team are extremely professional and have been fair in all pricing. I highly recommend them.

2026-04-25T01:38:30.270Z

2026-04-07T21:28:26.308Z

Our laundry room flooded due to washer part braking. United water restoration group came out so fast, got the drying out process going to prevent mold. They came out everyday to check it. They are such a professional and caring team. I would 100 percent refer them to anyone.

2026-04-03T14:12:55.121Z

I extremely satisfied with the service that we received from Austin! Very professional and efficient the whole step of the way! Great customer service and I would definitely use them again!

2026-04-02T16:28:00.934Z

Love these folks!! Such great people with great morals and excellent customer service! Can’t go wrong with United Water Restoration Group!! ❤️❤️❤️

2026-03-18T15:49:40.642Z

Allison was here and she did an excellent jobThank you so much ❤️

2026-03-14T13:13:52.148Z

Awesome experience!!! Shout out to Bo , Jarrett and Cameron!! Thank you all your help and I will refer more Business your way!!!

2026-03-13T18:33:16.248Z

Great service! Prompt, communicated well and even cleaned up behind themselves. 10/10 Highly recommend.

2026-03-11T03:30:54.028Z

They started the water cleanup process but didn’t fully finish the job. I still had moisture issues afterward and had to call another company.”

2026-03-11T03:30:12.148Z

The service was much more expensive than expected. I wasn’t given a clear estimate beforehand, and the final bill was surprisingly high.

2026-03-11T03:29:19.039Z

I had a very frustrating experience with this company. They took a long time to respond to my calls and emails, and I kept getting different information from different staff members.

2026-03-11T03:28:38.174Z

The technicians arrived several hours later than the scheduled time. When you have water damage in your home, every minute matters, so this delay made the situation worse.

2026-03-11T03:26:57.922Z

Water damage happen anytime and we fix it very quick. Call us now if water everywhere. Best service in town maybe.

2026-02-24T17:04:06.432Z

Jaret Hellinger was the service representative who came out, and he truly saved me. From the moment he arrived, he was professional, knowledgeable, and incredibly reassuring. He quickly identified the issue, explained everything clearly, and got to work right away. His expertise and calm demeanor made a difficult situation so much easier to handle.The job was done efficiently and thoroughly, and I felt confident the entire time that I was in good hands. If you ever have a water emergency, I highly recommend United Water Restoration — and especially Jaret. Outstanding service all around!

2026-02-20T21:36:36.061Z

I would highly recommend calling United Water Restoration Group if you are needing any mitigation work. They definitely know what they are doing.We called United Water Restoration Group after unexpected water damage happened in our bathrooms. First, the answering service was great, both quick to answer and to get us on the schedule. So far, we’ve worked with the water mitigation team. Jaret and Bo were amazing and quick to get started on removing all standing water. They checked in and monitored the progress throughout the week. Jaret explained things well and answered all of our questions. Both of them were very knowledgeable, efficient, and professional throughout the whole process. It was truly appreciated.Dealing with water damage is truly a lesson in trusting the process, and although I hope to not need them again, I would not hesitate to call UWRG again if I did.

2026-02-20T19:06:42.499Z

Great experience with the company will recommend to family and friends.

2026-02-12T20:00:10.750Z

As a floor care provider I work closely with many restoration companies and can honestly say that United Water Restoration is top notch.

2026-02-08T04:22:38.823Z

Austin was AWESOME! Thorough, on time, took his time and explained everything I needed to know about what was going on with my house. Very professional! I would highly recommend this company.