RRCA - Central Office
2024-02-29T16:06:08.028Z
I live in Merritt Island, FL. I called RRCA for a roof estimate due to hail damage. Greg Madden came quickly and made me call my homeowner’s insurance to report it at the same time made me signed some papers promising that they will help me in replacing my roof. I believed him and let him guide me through this process in the beginning. My homeowners insurance approved the claim and quickly sent out a check to cover the whole roof work. My mortgage company and I signed the check and sent it to RRCA as they required to start working in your roof. This check was sent on Jan 28, 24 and cashed by RRCA on Feb. 7, 24. I try calling them since this Monday, Feb. 26, 24 because the haven’t start fixing my roof and not being able to talk to any one. This company has the most horrible customer service. Per, our contract they were supposed to start the roof replacement by today Feb. 29, 24. I still can’t get a hold of anybody. Obviously, they have breached our contract.
At, this point Im afraid that I’ve being a fraud victim. I will be contacting the Department of Business and Regulations to make sure they are aware of this situation. Be careful with this company. They are absolutely a horrible company.
I live in Merritt Island, FL. I called RRCA for a roof estimate due to hail damage. Greg Madden came quickly and made me call my homeowner’s insurance... More