2026-10-22T22:32:28.119Z

Kendall has been very helpful. Found us the insurance we needed and met our price needs. Has arranged to meet by phone since we live in Mackay. 100 mile drive. Been able to do all our business via phone or internet. Medicare supplement policies.

2026-10-16T03:27:57.800Z

2026-10-03T20:27:13.488Z

We met with Kendall and had a very productive session. Answered our questions and gave us great advice. Every time I’ve needed to call for assistance, it was always done immediately and solved my concern. Great job guys.

2025-11-21T21:01:39.800Z

Kendall was very helpful in explaining Medicare changes and helping us to find the best plan. We appreciate his professionalism and patience.

2025-11-21T19:58:41.870Z

I have been with this group for several years. I have had great service until Kendall took over and I have not been impressed. They are closed every single possible holiday, don't return calls, closed on Fridays, very poor Service would not recommend them for your business

2025-08-04T19:43:34.351Z

Ballard Insurance Group is a trusted and dedicated member of the Rexburg Area Chamber of Commerce. They provide personalized insurance solutions with a focus on protecting families, businesses, and individuals throughout our community. Their knowledgeable team offers exceptional service and guidance, making insurance simple and reliable. We’re proud to have Ballard Insurance Group supporting Rexburg and helping our community thrive.

2024-01-04T14:29:09.423Z

NEVER returns a call. I have called 8+ times and each time someone has said they will call me back with the info needed and NEVEr received a call. I am not even sure we have insurance. Very disappointed.

2021-04-19T19:56:37.371Z

2020-10-27T04:50:34.687Z

Nightmare experience, would not recommend.

2020-09-09T17:58:49.814Z

I still call them for insurance even though I'm no longer in Rexburg, because they understand how to work with college and college age customers. Even when it's just a question and I don't need to buy a plan, they're happy to help.

2019-06-19T15:52:25.541Z

We have been using Ballard insurance for several years to help us navigate through health insurance. Haley and Taylor go way above and beyond. They are so patient, kind and incredibly helpful. Health insurance can be confusing and tricky to understand at times and Ballard Insurance is there to help you with every step. I don’t know what I would do without them.

2019-03-25T21:51:43.177Z

Walked in needing health insurance.Walked out with heath insurance.Nailed it.

2018-04-04T16:41:23.327Z

very competent and friendly and professional service