2026-05-19T17:46:46.930Z

Always a fantastic experience when going for eye tests and glasses. Very understanding and patient. My prescription takes a few weeks to be made up due to the nature of my eyes. I’m always kept informed and staff try their best to keep me informed on any delays. Being using Cowen & Morgan for over 40 years wouldn’t go anywhere else. Their service is second to none and patients always put first. So pleased with having a pair of prescription sunglasses that are both fashionable and comfortable.

2026-05-15T10:08:04.990Z

Excellent service, helpful and friendly people.

2026-05-11T11:14:50.314Z

I spent a long time trying to find frames that fit me, visiting the big opticians such as spec savers and boots but to no avail. I then happened to pass Cowen & Morgan in Ripon so thought I'd pop in. The staff are amazing! They had a frame that fit but I wasn't keen on the colour, so they went out if their way to contact their suppliers to find me the same frame but in a standard black format. Their care and attention to detail is superb. I purchased the frames and lenses from Cowen & Morgan and they were ready to collect in less than a week. Fantastic service from all of the staff, I can't recommend them highly enough!

2026-04-28T17:24:56.674Z

Excellent customer service 👍🏻

2026-04-17T11:51:42.754Z

I can really recommend C&M for their professional and friendly service.

2026-04-07T18:06:32.506Z

My experience over many years has been consistent with my 5 STAR rating today

2026-03-03T17:31:19.406Z

I was really spoilt today with a new pair of sunglasses that I love. Thank you very much.

2026-03-02T20:08:42.894Z

I was a little unsure about spending a small fortune on spectacles. The eye test was really good but it took me 4 months to get my act together. And I'm glad I did! The dispensing optician was really good and patient with all my questions trying to cut costs and get a good deal but she stuck with it and really thought about what I needed the spectacles for and how much I could afford. Thanks to her patience and experience I managed to choose a pair of glasses and order varifocal lenses.I got a call 4 days later to say they were ready. And Wow what a difference! I had no idea how much I was missing!Great service great advice. Bloody expensive! But then they all are, and other shops don't have the same customer service.