Carlos Puckerin - Texas Roof Advisor
Working with Carlos was an absolute pleasure.
From the very beginning, I never felt pressured in any way.
He came out, did a very thorough inspection, and took the time to explain everything clearly.
Being a senior, I had already dealt with several other companies and was honestly getting exhausted from feeling like I was being given the runaround.
Carlos was different.
He showed me exactly what was going on with my roof through videos and pictures, which made it easy to understand what needed to be done and why.
He truly went above and beyond. He even removed my metal roof covering from my patio area at his own expense because he wanted to make sure I was comfortable with the process and outcome.
While inspecting my attic, he also noticed an issue with my drip pan and took care of that as well.
He repaired and repainted my fascia on the front of the house, again going above and beyond what was expected.
On top of that, he helped me dramatically reduce my insurance costs after everything was completed, which was a huge blessing.
My roof looks fantastic, and you can tell Carlos genuinely cares about people and the work he does.
It’s rare to find someone who takes that level of pride and puts customers first.
I would absolutely recommend him to anyone looking for someone honest, knowledgeable, and willing to go the extra mile.