Titus General Contractor Inc
2024-10-29T07:41:05.908Z
Edit- I really wasn't trying to do this here but let's put some context to your response. You gave a credit because you took way too long to complete the project & the insurance was no longer paying for the temporary housing that I had due to being misplaced by the fire. The amount of credit you offered DID NOT cover the amount I had to come out of my pocket for & YOU stated not to worry about it, you'd take care of me. So THIS is how you take care of people?Besides the front railing, what did you do exterior that you weren't contracted to do and/or wasn't correcting issues caused by your contractors? The back rail, which you still haven't completed as of today, was removed by YOUR contractors, so yes, it is your responsibility to replace it. The concrete that you removed was put there by YOUR contractors, again, your responsibility to remove it. The debris that was thrown in my yard by YOUR contractors (I was fined by the county), your responsibility. You did supply a lock for my shed & moved the boxes inside my house into the shed at no additional cost (maybe that was because your sub-contractors moved some of my items/boxes outside without permission & left them there and it rained on them & destroyed the content inside of them or because you were taking so long with the project). Maybe I missed something so please explain what other exterior item was completed & absorbed by you that wasn't in the contract and/or your responsibility?Not sure what additional electric that wasn't in the estimate that you are referring to & you were worrying about me disputing it so you just did it but Ma'am that doesn't make sense. If it wasn't in the estimate and/or included why would you be worried that I would dispute it, you would obviously beat that claim? Everything was either included or you offered due to you taking too long and/or your contractors mishaps.When did the THREE thorough walk-throughs happen? We conducted ONE quick walk-through (I blame myself because I should have took my time). You still haven't completed some of the items that were highlighted during that walk-through like the upstairs closet, kitchen cabinet doors, etc. I pointed out the cement in the basement but you stated that it would settle... Well it didn't & it looks horrible (I can post the pictures that I sent you if you'd like). The kitchen faucet was not broke when I originally contacted you, it was loose (I have pictures and video of that as well) & when I researched the model other people had similar issues. You took so long to respond that yes, it eventually came apart, which I informed you via text that it was loose and needed to be addressed promptly before it breaks. You stated that it was a manufactures issue & you would check to see about the warranty, when I asked about it again that is when you stated that I had to replace the faucet and you could send your plumber but I would have to pay for the labor.You weren't promptly responsive to all of my calls. You were, however, prompt when it came to the leak in the basement. I didn't have this issue prior to the fire, nor did it happen prior to the washer being installed, so yes, I thought it was the washer. When your plumber come & stated that the pipes were clogged & that I would be responsible for the cost I said ok & hired a professional to take care of it. You stated you've never had issues with the shower door before but if you would've came to look at it yourself then you would've seen that it wasn't closing completely. It still doesn't close but I just chalked it up that the quality just isn't good & no matter how many times the guy comes back it will not be fixed right.You seem more concerned with getting a higher rating than making sure your workmanship is good & trying to fix the current issues and/or inquiring on how to make things right, which is disheartening. Apologies if my standards and/or expectations are higher than what you're capable of but I thought I was hiring an honest person who really cared about the quality of their work, clearly I was wrong.
Edit- I really wasn't trying to do this here but let's put some context to your response. You gave a credit because you took way too long to complete ... More