What our clients say about us
4.10
AI Summary
The reviews indicate a generally positive experience with the service, highlighting professionalism, effective communication, and quality workmanship throughout various home improvement projects. Customers appreciated the thorough guidance, responsiveness to concerns, and the final results of their renovations. However, a few reviews express dissatisfaction, citing issues with incomplete work, poor communication, and untransparent pricing. Overall, while many recommend the service, there are significant concerns from some customers regarding their experiences.
5
Just wanted to say thank you to Westmidlands home improvements, had a wrapped around extension done from them, they provided us with some excellent bu... More
Just wanted to say thank you to Westmidlands home improvements, had a wrapped around extension done from them, they provided us with some excellent builders, site manager, and the team at the head office, they were in contact on with us weekly basis, made sure all the work was progressing smoothly & efficiently throughout the building process, they were very professional. They provide finance too, which helped me alot, during the building process, I would highly recommend them to all my family & friends.Once again thank you for everything, and for sending me lovely flowers & chocolates towards the finish of my extension building.Until next time take care guys...😉👍 Less
5
Great company to have building your home improvement. One of the reasons i chose them was their attention to the step by step guide on how they were g... More
Great company to have building your home improvement. One of the reasons i chose them was their attention to the step by step guide on how they were going to do each stage, and that you pay them for each stage completed and not the "oh we need "x amount of pounds to do the next stage", everything was explained in a clear way i could understand how it was going to be built. The lads doing the build knew what they were doing and were friendly and polite. Would highly reccomend them for your home improvements Less
1
Useless…. Unless you spend BIG money with them…. They don’t want to know!! It’ll come back to bite them one day!! “Bread and butter stuff”!!
5
WMHI, provided a professional and efficient service, from day one. Working with them was so easy, they walked us through, virtually holding our hand,... More
WMHI, provided a professional and efficient service, from day one. Working with them was so easy, they walked us through, virtually holding our hand, the whole process. The builders were respectful of our and our neighbours properties. They were very helpful with advice and guidance as and when it was needed, even when we found the buried Gas Main. They even set up a What’s App Group so we could contact each other speedily to resolve issues. I would definitely recommend WMHI for any extension works. Thanks well done 🙏 Less
5
WMHI have been amazing so far on my single storey rear and side extension. The builders have worked so well together and make such a good team. Despit... More
WMHI have been amazing so far on my single storey rear and side extension. The builders have worked so well together and make such a good team. Despite cold weather they have worked so hard throughout, utilising wet conditions to complete indoor tasks and keeping the project on track. They tidied up at the end of each day and took all their tools away. They have been caring towards my possessions and covered my belongings with dust sheets. They are clearly experienced builders and tackle every task, from electrics, and plumbing to plastering and brick laying. They did it all meaning we weren't reliant on many other skilled tradesmen to come in. The team have kept to the time scale suggested at the beginning and have also been considerate to my neighbours throughout. I would highly recommend this team to anyone considering a project, big or small. I can't wait for mine to be completed. Less
5
My dad chose WMHI for our extension work after much research, sadly he did not get to see the completion but we are very happy with the work and the ... More
My dad chose WMHI for our extension work after much research, sadly he did not get to see the completion but we are very happy with the work and the team is responsive and accommodating with changes and questions and they were able to promptly troubleshoot any concerns. Less
5
Raja booked our initial appointment and was very good at following up. Craig did our quote and ensured we got it and accommodated our needs.
5
We selected West Midland Home Improvement based on the overall package they offered, I can only commend Raja and Craig on the communication and inform... More
We selected West Midland Home Improvement based on the overall package they offered, I can only commend Raja and Craig on the communication and information received so far, very professional and helpful at each stage of the project. Less