Lamassu Dental of Santee
2026-04-10T20:29:25.992Z
I am a veteran that was referred out in town due to VA dental clinics being backed up and I chose this office because it was local to me with seemingly good reviews. I arrived to my appointment as scheduled and wait 2 hours in the waiting room before I got seen. While they took in other patients that came after me. The tech was extremely rude, rough and condescending. I never got the cleaning I originally came for. They say I would receive a call to schedule a cleaning but never call back. Communication has been a nightmare with them putting me on hold every time cause it seems like only one person knows anything or something. So many weeks of back and forth with them telling me “I’ll call you next Tuesday cause I’m off these next days” and then Tuesday rolls by and you hear no word from them. I reached out to the VA and they have sent authorizations for cleanings to be done since January. It is now April and I still haven’t got a cleaning. It’s a shame cause the Dr herself seemed to be respectful and professional. But the front staff and techs are incompetent and rude. I have come to a realization that all these good reviews are more than likely their own friends and people. Steer clear from this office, especially if you’re a veteran with VA, you will be treated differently.