based on 28 reviews
Very friendly and helpful and clients needs.
I’ve had a great and thrust relationship with this company
I recently went through the process of securing a mortgage with Terry Gangaram- Drexel Mortgage and overall, my experience was quite positive. Here’s a breakdown of my experience:From the moment I contacted Terry Gangaram- Drexel MortgageI was impressed with their customer service. The representatives were knowledgeable, patient, and always willing to answer my questions, no matter how trivial th... More
I recently went through the process of securing a mortgage with Terry Gangaram- Drexel Mortgage and overall, my experience was quite positive. Here’s a breakdown of my experience:From the moment I contacted Terry Gangaram- Drexel MortgageI was impressed with their customer service. The representatives were knowledgeable, patient, and always willing to answer my questions, no matter how trivial they might have seemed. They provided clear explanations and made sure I understood every step of the processThe application process was relatively straightforward. I appreciated the convenience of being able to complete most of the paperwork online. The documentation required was standard, and the company provided a checklist which made it easy to ensure I had everything in order. However, there were a couple of instances where I felt the process could have moved a bit faster, especially during the underwriting stageTerry Gangaram - Drexel Mortgage offered competitive rates compared to other lenders I considered. While their fees were in line with industry standards, I did notice a few additional charges that I hadn't initially anticipated. That said, these were clearly outlined once I reviewed the detailed breakdown, so there were no hidden surprises.The closing process was smooth, albeit with the typical last-minute rush that often accompanies mortgage closings. The company’s representatives worked diligently to ensure everything was in place for the closing date, and they coordinated well with my real estate agent and the title company.One of the standout aspects of my experience was the consistent and clear communication. Whether it was through email, phone calls, or the online , I always felt informed about the status of my application. The loan officer assigned to me was particularly helpful, providing regular updates and promptly addressing any concerns I had.My experience with Drexel Mortgage was largely positive. Their excellent customer service and competitive rates were significant highlights. While there were minor delays and a few unexpected fees, these did not overshadow the overall ease and satisfaction of the mortgage process. I would recommend Drexel Mortgage-Terry Gangaram to anyone looking for a reliable and customer-focused mortgage lender.Regards,Jason and Nerisha Beharry. Less
Thank you again Terry for helping us secure this property! What we like about Terry is that he is on top of his game and assisted us with the process. This is our second property secured by Drexel for us! Will definitely do business with you again!... More
Thank you again Terry for helping us secure this property! What we like about Terry is that he is on top of his game and assisted us with the process. This is our second property secured by Drexel for us! Will definitely do business with you again! Less
They provide me all the information I need, they also explain different programs that best fit my interest. Mr Terry very friendly.
Rude staff and they don't call you back.
Drexel Mortage helps me extremely especially in my case. It was a tedious process but really worth it! They made impossible to possible. My property shoot up tremendously in a short period of time. I recommend this brokerage as it has a physical location in Jamaica Queens NY, their lawyer is superb! The CEO Terry has been so helpful and exert lot of effort according you your needs and case.... More
Drexel Mortage helps me extremely especially in my case. It was a tedious process but really worth it! They made impossible to possible. My property shoot up tremendously in a short period of time. I recommend this brokerage as it has a physical location in Jamaica Queens NY, their lawyer is superb! The CEO Terry has been so helpful and exert lot of effort according you your needs and case. Less
Hi highly recommend Terry and his team for your home financing needs.
Terry and his team were professional, kind, and patient throughout the whole process! Would highly recommend. Thank you for guiding us through this.
I've used this mortgage company a couple of times. They go out of their way to help you get approved. I have recommended numerous friends and family members and they all thank me for the recommendation.... More
I've used this mortgage company a couple of times. They go out of their way to help you get approved. I have recommended numerous friends and family members and they all thank me for the recommendation. Less
This Company displays the highest quality of professionalism, support, great service, asome communication and always on time with updates and feedbacks on a timely manner. I wish the Drexel Mortgage Company God's continuous blessings, thanks.... More
This Company displays the highest quality of professionalism, support, great service, asome communication and always on time with updates and feedbacks on a timely manner. I wish the Drexel Mortgage Company God's continuous blessings, thanks. Less
Please avoid this company. I was told multiple times that they can get a deal done for me no matter what my credit was. I was advised to clean up my credit and once that happens I'll be able to be approved for a loan. It took me 3 months to get my credit up. Drexel mortgage pulled my credit twice. Once to see my initial credit report and then to see the results after me cleaning it up. Once they ... More
Please avoid this company. I was told multiple times that they can get a deal done for me no matter what my credit was. I was advised to clean up my credit and once that happens I'll be able to be approved for a loan. It took me 3 months to get my credit up. Drexel mortgage pulled my credit twice. Once to see my initial credit report and then to see the results after me cleaning it up. Once they sent my application to a bank and I was denied, I got the run around for weeks after. No taking of calls no returning of emails. Was like this company just up and disappeared. After weeks of no response I opted to go with another company. Fast forward to 4 months after no response from Terry or Prattima, I received a hard inquiry from drexel/cis without my approval. Long story short they can't get you approval if your credit isn't ideal or has an blemishes. Less
I recommend Drexel Mortgage/ Terry G. for your mortgage needs. They exemplified professionalism and responded to all questions with knowledge and provided clarity to ensure understanding. The entire team was on board during the closing which presented smooth and without unforeseen obstacles.... More
I recommend Drexel Mortgage/ Terry G. for your mortgage needs. They exemplified professionalism and responded to all questions with knowledge and provided clarity to ensure understanding. The entire team was on board during the closing which presented smooth and without unforeseen obstacles. Less
From the very first call until after closing, the entire team at Drexel was incredible. Both times, when i was a first time home buyer and after when i did my refi, they were efficient, professional, thorough, and made us feel comfortable throughout the entire process.... More
From the very first call until after closing, the entire team at Drexel was incredible. Both times, when i was a first time home buyer and after when i did my refi, they were efficient, professional, thorough, and made us feel comfortable throughout the entire process. Less
I recently purchased a home and Drexel Mortgage did a wonderful job from start to finish. From my initial meeting with Terry to closing, I felt reassured and comforted that they were going to do their best to get me the lowest interest rate possible. In the the end I was satisfied with the rate I received. The ladies at the front desk are prompt with their replies to questions and concerns. I wou... More
I recently purchased a home and Drexel Mortgage did a wonderful job from start to finish. From my initial meeting with Terry to closing, I felt reassured and comforted that they were going to do their best to get me the lowest interest rate possible. In the the end I was satisfied with the rate I received. The ladies at the front desk are prompt with their replies to questions and concerns. I would highly recommend Terry and his team if you are looking to purchase a home. Thank you Terry, Sabrina and Prattima! Less
Drexel mortgage company was excellent at handling our first time home purchase, Terry and his staff Prittma and Sabrina are true experts at their job they were very patience and extremely knowledgeable. I truly appreciated the availability of being able to call Terry on Sunday on his day and I would ask him to crunch numbers for me when I go to open house and he would do it. I was even having tr... More
Drexel mortgage company was excellent at handling our first time home purchase, Terry and his staff Prittma and Sabrina are true experts at their job they were very patience and extremely knowledgeable. I truly appreciated the availability of being able to call Terry on Sunday on his day and I would ask him to crunch numbers for me when I go to open house and he would do it. I was even having trouble with my agent and he got a good agent that helped us get the house we purchased. One of the most important thing I loved about this guy he would give you advice once you asked and direct you in right direction and at the end of day made us his client felt that he has your best interest at heart and it not about the commission, speaks of character. Less
Rude is an understatement when describing this company. Do not waste your time!
The people at Drexel Mortage led me on a wild goose chase. Pulled my credit and refused me a prequalification letter. The loan officer Sabrina made promises to me and then refused my call handing me over to Teri (the owner) who upon speaking with me for the very first time told me he was wasting his time with me. How fustrating that a company that you would entrust with your personal informatio... More
The people at Drexel Mortage led me on a wild goose chase. Pulled my credit and refused me a prequalification letter. The loan officer Sabrina made promises to me and then refused my call handing me over to Teri (the owner) who upon speaking with me for the very first time told me he was wasting his time with me. How fustrating that a company that you would entrust with your personal information would discard you that way? Very unprofessional, intolerant and impudent Teri was. Stay clear of this company, they will drop the ball on you - fair warning. Less
Was a pleasure doing business with Drexel and terry. His staff was very prompt and helpful in making my mortgage process simple . They overcomed every situation all way to closing table . Definitely recommend ! Thanks terry and crew!!... More
Was a pleasure doing business with Drexel and terry. His staff was very prompt and helpful in making my mortgage process simple . They overcomed every situation all way to closing table . Definitely recommend ! Thanks terry and crew!! Less
Drexel Mortgage did a terrific job helping me get approved for my mortgage. My credit score was not great, but thanks to Terry, his team, and their expertise, I was able to get a fantastic interest rate and close in 40 days. Buying a home can be very intimidating, but when you have a team of professionals to provide guidance, it makes the entire process less stressful. They made things simple and... More
Drexel Mortgage did a terrific job helping me get approved for my mortgage. My credit score was not great, but thanks to Terry, his team, and their expertise, I was able to get a fantastic interest rate and close in 40 days. Buying a home can be very intimidating, but when you have a team of professionals to provide guidance, it makes the entire process less stressful. They made things simple and spent a good deal of time providing clarity and explaining the many complicated issues that can arise. It was a great experience working with Drexel, and I can wholeheartedly recommend them. Jay Less
False promises and sneaky practices. If they are you're only resort, be sure to ask upfront about fees. They are not honest about them and will slam you with a high fee AT closing...... More
False promises and sneaky practices. If they are you're only resort, be sure to ask upfront about fees. They are not honest about them and will slam you with a high fee AT closing... Less