Crystal Breeze Cleaning
2026-03-20T03:26:55.749Z
‼️I do not recommend this cleaning service!!‼️ Please see attached pictures (these are only a few spots out of many. I wish I could add videos for proof also, but unfortunately that option is not given to me here)I booked a post-construction deep cleaning and clearly communicated this during the booking process. However, the home was left covered in dust, and the level of cleaning provided did not meet the standard expected for this type of service. The first hint that it would not be a good experience, was when they called me at 10:25 AM for a service that was booked at 10 AM to tell me that they are not able to make it on time and that they will need to reschedule for 4 hours later (2pm), which I agreed to without an issue.Additionally, I was told that I had indicated there would be “minimal dust,” which is inaccurate and not something I would ever state for an apartment that is post construction (they lack credibility). This was disappointing and felt dismissive of my concerns. The amount of hours spent cleaning which was 2 1/2 hours was not the issue, it is the quality of work. The apartment had no furniture, brand new/clean appliances, freshly polished floor that required minimal cleaning, so it wasn’t much work to be done in regards to that; the issue was the dust everywhere else. Blaming not cleaning a new and empty space adequately on “fine dust resettling” and “thicker build up” for areas that were never even touched up on is unacceptable and questionable. When the 2 people who asked to sign off so they can leave, I did as soon as I could because I did not believe that they would do a good job and also did not feel the need to continuously show them what to do.While they offered to return, I declined, as I no longer had confidence in the quality of the service. Only $30 was offered, as a “courtesy to me” for the many untouched areas throughout the house (I paid $299.42).I do not believe customers should need to closely monitor or verify work that was clearly outlined in advance.Overall, a frustrating experience. I strongly recommend considering other providers.