Tarrytown Roofing
2026-06-26T22:56:19.511Z
I would not recommend Tarrytown Roofing based on my experience.My HOA hired Tarrytown Roofing to assess an active water intrusion issue at my home. Ironically, I was actually planning to leave this company a five-star review. My interactions with them were pleasant, and they came across as friendly and professional.That changed when I was forwarded their report. Along with it, I inadvertently received internal communication that I was clearly not intended to see. In that communication, the company president wrote, “You know homeowners, when it is their responsibility, the story takes on a life of its own.” I was genuinely shocked to read that, especially coming from the president of the company. As a homeowner simply trying to determine why water was entering my home, it completely changed my perception of how my concerns were being viewed.Because I was already undergoing interior water mitigation, I hired my own contractor at my own expense to perform controlled water testing. The testing identified the source of the water intrusion and ruled out the window itself as the cause. The findings did not align with the assumptions reflected in the president’s internal communication.Homeowners place a great deal of trust in companies based on their reputation and reviews. My experience reminded me that what customers see publicly may not always reflect the conversations taking place privately. To say I am disappointed is an understatement. Professionalism is measured not only by how a company speaks to its customers, but also by how it speaks about them when it believes they are not listening.
I would not recommend Tarrytown Roofing based on my experience.My HOA hired Tarrytown Roofing to assess an active water intrusion issue at my home. Ir... More