Real nice guys! They came out for my home warranty company, and the Company before them was just the worst and they actually explained everything to me. Glad I asked for another company to come out because they’re super nice.As someone who is not an HVAC person, they put it in simple terms. Appreciate y’all...
More
Real nice guys! They came out for my home warranty company, and the Company before them was just the worst and they actually explained everything to me. Glad I asked for another company to come out because they’re super nice.As someone who is not an HVAC person, they put it in simple terms. Appreciate y’all
Less
5
Dec 17, 2024
My home warranty has sent this company out multiple times. They are the BEST! They communicate effectively and in a way that makes sense to someone who isn’t super familiar with HVAC stuff. When my home warranty was trying to leave me out to dry, these guys advocated for me and my family to ensure that we weren’t going any longer without heat due to my home warranty’s mistake. They even remembere...
More
My home warranty has sent this company out multiple times. They are the BEST! They communicate effectively and in a way that makes sense to someone who isn’t super familiar with HVAC stuff. When my home warranty was trying to leave me out to dry, these guys advocated for me and my family to ensure that we weren’t going any longer without heat due to my home warranty’s mistake. They even remembered me and the things that have been going on with my systems. Jfam is truly that: fam! I’m a teacher, and there was even one time where they waited for me to meet them almost 30 minutes after being caught in a surprise parent-teacher meeting. I couldn’t recommend these guys enough.
Less
5
Jul 04, 2024
Absolutely fantastic. Showed up exactly on time and was ready to go. They were very professional, courteous and took the time to explain what they were doing and what they were trouble-shooting. In addition, they were very patient as I had a thousand questions and talked throughout the service call. I cannot say it enough that the courtesy, professionalism and expertise were top-notch. They are n...
More
Absolutely fantastic. Showed up exactly on time and was ready to go. They were very professional, courteous and took the time to explain what they were doing and what they were trouble-shooting. In addition, they were very patient as I had a thousand questions and talked throughout the service call. I cannot say it enough that the courtesy, professionalism and expertise were top-notch. They are now my go-to for all my HVAC concerns. HIGHLY RECOMMEND.
Less
5
Jul 01, 2024
Jerry was on time, diagnosed and had the parts needed in his truck! We have AC agIn!!! Thank you so much. So happy.
5
Jun 13, 2024
Honest and reliable! Definitely recommend if having issues with HVAC. JFam was scheduled through warranty company and came out promptly, great communication throughout and solved the issue without hassles....
More
Honest and reliable! Definitely recommend if having issues with HVAC. JFam was scheduled through warranty company and came out promptly, great communication throughout and solved the issue without hassles.
Less
5
Apr 24, 2024
Had a blower motor/fan that sounded like a freight train, and 2 units not blowing cold. Jerry got it fixed quick and painless just in time for the heat....
More
Had a blower motor/fan that sounded like a freight train, and 2 units not blowing cold. Jerry got it fixed quick and painless just in time for the heat.
Less
5
Feb 21, 2024
My furnace had an extremely loud humming noise and I did not know what was causing it. Jerry came out and identified the motor to be the issue and replaced it with ease. I will definitely be using him for any HVAC needs I have in the future....
More
My furnace had an extremely loud humming noise and I did not know what was causing it. Jerry came out and identified the motor to be the issue and replaced it with ease. I will definitely be using him for any HVAC needs I have in the future.
Less