Sue did a great job helping us pick out the flooring for our house and installers were very efficient and made the process very easy

The Flooring Station is A.M.A.Z.I.N.G! The job was a full house hardwood flooring and baseboard installation. Everyone on the team was incredible to work with. The quote from Karen was competitive and transparent with no hidden expense. Will's measuring and ordering of the material was spot on with very little extra ordered material. Jack and his crew of installers are experienced, hardworkin... More

The Flooring Station is A.M.A.Z.I.N.G! The job was a full house hardwood flooring and baseboard installation. Everyone on the team was incredible to work with. The quote from Karen was competitive and transparent with no hidden expense. Will's measuring and ordering of the material was spot on with very little extra ordered material. Jack and his crew of installers are experienced, hardworking and respectful of your property. Everything that was agreed upon was delivered by The Flooring Station in a timely and professional manner. It is rare to find a team of such caring individuals who take pride in delivering on their promises. I interviewed at least five other flooring companies before deciding upon The Flooring Station. From the initial call to them they stood out from the competition. I could not be more pleased with how the floors turned out. Working with everyone on the team was a pleasurable experience. I would hire these guys again in a heartbeat. Less

They did great work finishing the Pergo flooring on our stairs, which was not very easy due to some tricky areas, but they problem solved it perfectly. Gregg Sessa was very nice and respectful and easy to work with. If the opportunity presents itself, we will go to the flooring station again.... More

They did great work finishing the Pergo flooring on our stairs, which was not very easy due to some tricky areas, but they problem solved it perfectly. Gregg Sessa was very nice and respectful and easy to work with. If the opportunity presents itself, we will go to the flooring station again. Less

I recently had my whole house updated with new flooring and carpet. Marshall Birchman's staff at The Flooring Station were outstanding. The installers were very kind and courteous and did a fantastic job. The project was completed on time and looks absolutely amazing. I can't thank them enough for making my home look beautiful!... More

I recently had my whole house updated with new flooring and carpet. Marshall Birchman's staff at The Flooring Station were outstanding. The installers were very kind and courteous and did a fantastic job. The project was completed on time and looks absolutely amazing. I can't thank them enough for making my home look beautiful! Less

We had an excellent experience with Flooring Station. They worked with our schedule for installation, in our case it was a six month process. Our delays involved a new shower and painting. They have good selection of quality carpet and water proof laminate, we liked Aqua Proof, this product is wide planks and looks like wood. Working with Greg, the salesperson was pleasure, he showed variou... More

We had an excellent experience with Flooring Station. They worked with our schedule for installation, in our case it was a six month process. Our delays involved a new shower and painting. They have good selection of quality carpet and water proof laminate, we liked Aqua Proof, this product is wide planks and looks like wood. Working with Greg, the salesperson was pleasure, he showed various options and samples to take home. The installation crew did an excellent job of installing the flooring and baseboards. Our home looks brand new and we could not be happier. Less

I’ve used Gregg Sessa at The Flooring Station several times over the past 15 years. The Flooring Station has a wide variety of quality flooring choices at reasonable prices. Gregg always far exceeds customer service expectations. He comes to your house when you are available, on time, to measure your floors. He will drop off or pick up samples at your house when needed. The people he arranges to ... More

I’ve used Gregg Sessa at The Flooring Station several times over the past 15 years. The Flooring Station has a wide variety of quality flooring choices at reasonable prices. Gregg always far exceeds customer service expectations. He comes to your house when you are available, on time, to measure your floors. He will drop off or pick up samples at your house when needed. The people he arranges to lay your tile or refinish your floors do excellent work. We had a water leak that damaged our kitchen floor and living room hardwood. Our insurance covered it, but it required a variety of skilled persons to complete the restoration: furniture movers, tile installers, wall painters, hardwood refinishers. Gregg arranged it all with outstanding service and results. Gregg and The Flooring Station worked with our insurance in as seamless a manner as one could hope for throughout the restoration cycle. In a word, 5 stars +. Less

I was amazed by the knowledge Tracy Klockenbrink had while walking us through a remodel project that just finished up. The work was done to perfection on our time schedule. Looking forward to the next project. Thanks gang! John... More

I was amazed by the knowledge Tracy Klockenbrink had while walking us through a remodel project that just finished up. The work was done to perfection on our time schedule. Looking forward to the next project. Thanks gang! John Less

Our family was impressed and fully satisfied by The Flooring Station and our sales representative Gregg Sessa. Gregg provided excellent customer service throughout. We visited Gregg in the showroom, he came out to our house for advice and options, and we visited him at the Home Show at Cal Expo. Gregg helped us refine our color choice and provided samples to take home to match our furniture and... More

Our family was impressed and fully satisfied by The Flooring Station and our sales representative Gregg Sessa. Gregg provided excellent customer service throughout. We visited Gregg in the showroom, he came out to our house for advice and options, and we visited him at the Home Show at Cal Expo. Gregg helped us refine our color choice and provided samples to take home to match our furniture and other decor. He was patient as we pondered our flooring type and color. Gregg also helped us get to the finish line with trim pieces. Thank you Gregg for the stellar customer service. Less

Start to finish the flooring station was seriously a very good experience with doing our floors the team in the store are really nice and super helpful. And the install team were very polite and respectful and really new their stuff!! It would be 5 stars but we had a hiccup with some extra costs but it was figured out with the office overall the whole team here are great I recommend them for sure... More

Start to finish the flooring station was seriously a very good experience with doing our floors the team in the store are really nice and super helpful. And the install team were very polite and respectful and really new their stuff!! It would be 5 stars but we had a hiccup with some extra costs but it was figured out with the office overall the whole team here are great I recommend them for sure Less

Making decisions on home improvements that you will have to live with for years to come is never simple. However, in just one visit to the showroom, Tracy at the Flooring Station was able to expertly guide us so that we could make the best decision for our family. It was helpful too that their website provided a lot of information about the different types of carpeting which gave me a comfo... More

Making decisions on home improvements that you will have to live with for years to come is never simple. However, in just one visit to the showroom, Tracy at the Flooring Station was able to expertly guide us so that we could make the best decision for our family. It was helpful too that their website provided a lot of information about the different types of carpeting which gave me a comfort level ahead of time. Tracy described all the different carpet materials and we discussed how we would be using the room, i.e., heavy, or light foot traffic area, etc. Once we selected the carpet the rest of the process was surprisingly quick. Room was measured, carpet ordered, and installed within no time. The guys that came out to the house know their craft, they were on time and very efficient. The company followed up with us at each stage of the process and made it clear that their goal was a satisfied customer. Thank you Flooring Station. Less

My journey started with Gregg Sessa at Flooring Station. He is so knowledgeable and made this process easy. Then comes the installers, Joaquin and his crew are amazing carpet installers! They are honest, careful and a great team. Best regards, Linda Cummings... More

My journey started with Gregg Sessa at Flooring Station. He is so knowledgeable and made this process easy. Then comes the installers, Joaquin and his crew are amazing carpet installers! They are honest, careful and a great team. Best regards, Linda Cummings Less

Had a very positive experience at The Flooring Station in Gold River. I was doing a remodel project and needed a box of flooring I had purchased approximately 5 years ago. The store no longer carried the flooring I needed but Sue went out of her way to track down the brand and color I needed and ordered the box I needed. After shipping, she arranged to keep it in the warehouse until my contractor... More

Had a very positive experience at The Flooring Station in Gold River. I was doing a remodel project and needed a box of flooring I had purchased approximately 5 years ago. The store no longer carried the flooring I needed but Sue went out of her way to track down the brand and color I needed and ordered the box I needed. After shipping, she arranged to keep it in the warehouse until my contractor could pick it up. Customer service is great! Less

A HUGE shoutout to Marshelle Birchman and Tracy Klockenbrink at the Flooring Station in Folsom. They were wonderful and informative providing us with their insight on Luxury Vinyl Flooring. With this information we can now see the direction we need to head for. If you want excellent customer service from folks with knowledge on flooring, the Flooring Station in Folsom is the place to go.... More

A HUGE shoutout to Marshelle Birchman and Tracy Klockenbrink at the Flooring Station in Folsom. They were wonderful and informative providing us with their insight on Luxury Vinyl Flooring. With this information we can now see the direction we need to head for. If you want excellent customer service from folks with knowledge on flooring, the Flooring Station in Folsom is the place to go. Less

Started with multiple bids from multiple companies and choose to go with the Folsom flooring station. It wasn't just the competitive pricing, the support from the complete staff were wonderful and helpful. Tracy was excellent in helping us decide on what material and style met our needs. She wasn't pushy and led us to an excellent decision based on our preferences. There was constant communicati... More

Started with multiple bids from multiple companies and choose to go with the Folsom flooring station. It wasn't just the competitive pricing, the support from the complete staff were wonderful and helpful. Tracy was excellent in helping us decide on what material and style met our needs. She wasn't pushy and led us to an excellent decision based on our preferences. There was constant communication about the job status and the installers were prompt and courteous. The install did not go according to plan, but that was due to our concrete slabs being slightly uneven. Despite this, the entire job finished on time and it was an excellent job. They worked around our busy household and kept the 2 cats and dog safe. The install crew cleaned up everyday before leaving and they left everything as it should be. Less

We are so happy we went to the Flooring Station in Folsom for our new carpets. We feel fortunate that we found Tracy there, who walked us through the entire process. She showed us different options from economy to premium and helped us understand the benefits of each product. Even if you know all about carpet, you'd be wise to talk to Tracy... She's a person who is dedicated to making sure she ... More

We are so happy we went to the Flooring Station in Folsom for our new carpets. We feel fortunate that we found Tracy there, who walked us through the entire process. She showed us different options from economy to premium and helped us understand the benefits of each product. Even if you know all about carpet, you'd be wise to talk to Tracy... She's a person who is dedicated to making sure she has a happy customer when the job is complete. The install was done efficiently and professionally by our installer Steve. Our new carpet looks and feels great, and we know it'll still look great years from now. And an added bonus is that their prices are very competitive, though I'd gladly pay a premium to deal with a company I know I can trust! Overall...A+, a very positive experience at The Flooring Station in Folsom. Less

Gregg did a great job assisting us with our carpeting project. High-quality carpet at a great price. Installation went smoothly, done in less than 6 hours with no damage to anything. We will be using them again for a hardwood flooring project coming up... More

Gregg did a great job assisting us with our carpeting project. High-quality carpet at a great price. Installation went smoothly, done in less than 6 hours with no damage to anything. We will be using them again for a hardwood flooring project coming up Less

Gregg and the crew at the Flooring Station were very helpful in selecting the right flooring for my situation and my budget. The installers called to let me know they were on their way. The installation done with great care and professionalism. I recommend the Flooring Station without qualification.... More

Gregg and the crew at the Flooring Station were very helpful in selecting the right flooring for my situation and my budget. The installers called to let me know they were on their way. The installation done with great care and professionalism. I recommend the Flooring Station without qualification. Less

In January 2024 we had new LVP flooring installed in our home. Sherrie Beine assisted us in the selection of the new floor. Sherrie was extremely helpful and professional all through the process of getting the new floor. The installers were also fast and courteous. I would definitely use this company again and would not hesitate to recommend them to friends and neighbors.... More

In January 2024 we had new LVP flooring installed in our home. Sherrie Beine assisted us in the selection of the new floor. Sherrie was extremely helpful and professional all through the process of getting the new floor. The installers were also fast and courteous. I would definitely use this company again and would not hesitate to recommend them to friends and neighbors. Less

Sue and the team at the flooring company are simply phenomenal! We recently had the pleasure of working with them to install flooring throughout our entire 3500 sq. ft. house, and we couldn't be happier with the results. Sue's professionalism, expertise, and attention to detail ensured that the installation process was seamless and without any issues. The floors look absolutely stunning, and we a... More

Sue and the team at the flooring company are simply phenomenal! We recently had the pleasure of working with them to install flooring throughout our entire 3500 sq. ft. house, and we couldn't be happier with the results. Sue's professionalism, expertise, and attention to detail ensured that the installation process was seamless and without any issues. The floors look absolutely stunning, and we are beyond impressed with the quality of their work. We highly recommend this flooring company, especially Sue, for anyone in need of top-notch service and flawless flooring installation. Less

We are very pleased with our new flooring. We received great advice for selecting our new laminate flooring and the installation is beautiful! We will definitely use Gregg Sessa and The Flooring Station again.... More

We are very pleased with our new flooring. We received great advice for selecting our new laminate flooring and the installation is beautiful! We will definitely use Gregg Sessa and The Flooring Station again. Less

I used the Flooring Station to buy laminate for a self-install project in much of our house. Then we hired them to install laminate for the remaining part, our master suite. The purchase of the laminate went smoothly, thanks to Gregg Sessa on the sales team. For the install part, Gregg and the scheduling team were helpful in estimation and scheduling a convenient date. The install team of Dim... More

I used the Flooring Station to buy laminate for a self-install project in much of our house. Then we hired them to install laminate for the remaining part, our master suite. The purchase of the laminate went smoothly, thanks to Gregg Sessa on the sales team. For the install part, Gregg and the scheduling team were helpful in estimation and scheduling a convenient date. The install team of Dimitry and Dimitry were superb in the following areas: 1. Thorough job on leveling the floor. 2. Speedy but accurate. I haven't yet found mistakes. 3. Little things were nice, like an undercut of a closet divider which negated the need for baseboards. Less

The flooring material is the best and the installation crew was wonderful. Gregg Sessa, Flooring Consultant, was very understanding and put all our concerns to rest. I recommend them to everyone considering flooring material and installation. They are the best in the Sacramento Valley!... More

The flooring material is the best and the installation crew was wonderful. Gregg Sessa, Flooring Consultant, was very understanding and put all our concerns to rest. I recommend them to everyone considering flooring material and installation. They are the best in the Sacramento Valley! Less

Gregg Sessa and his team was great as always. We have used The Flooring Station many times for new installs and even for repairs. Always helpful and amazing service.... More

Gregg Sessa and his team was great as always. We have used The Flooring Station many times for new installs and even for repairs. Always helpful and amazing service. Less

The Flooring Station website made it super easy to pick out flooring that was in my budget. Tod was able to help me with the whole process. He’s definitely the guy to talk to when you’re starting up a new business. I could really customize my space to be stylish and water resistant. My floors look amazing!... More

The Flooring Station website made it super easy to pick out flooring that was in my budget. Tod was able to help me with the whole process. He’s definitely the guy to talk to when you’re starting up a new business. I could really customize my space to be stylish and water resistant. My floors look amazing! Less

We’ve used the Flooring Station for two projects now and their customer service and quality of work have exceeded our expectations! Tod is awesome to work with - responsive, was able to accommodate our needs when scheduling our install, and we’ll continue to give him and his team our business when our next flooring project comes up. Juaquin Installed our carpet this time around and he was profess... More

We’ve used the Flooring Station for two projects now and their customer service and quality of work have exceeded our expectations! Tod is awesome to work with - responsive, was able to accommodate our needs when scheduling our install, and we’ll continue to give him and his team our business when our next flooring project comes up. Juaquin Installed our carpet this time around and he was professional, thorough and got the job done quickly. We couldn’t be happier with the end result! Less

We just had all of our carpet replaced with new and Marshelle at The Flooring Station did a great job through the entire process. She was excellent at staying in contact and keeping us informed. The product is excellent and looks great in our home. Thanks.... More

We just had all of our carpet replaced with new and Marshelle at The Flooring Station did a great job through the entire process. She was excellent at staying in contact and keeping us informed. The product is excellent and looks great in our home. Thanks. Less

Highly recommend! This place is amazing. Awesome show room, and phenomenal interaction with Matt Stumpf. First class!

I had the pleasure of being rescued from the clutches of my ancient, carpet-induced despair by none other than Matt, the flooring superhero! Picture this: a rental with flooring so old it could probably tell you stories from the 70s. Enter Matt, the savior of style and comfort. With his keen eye for design and his knack for rescuing souls from the abyss of gross carpets, he guided me through a fl... More

I had the pleasure of being rescued from the clutches of my ancient, carpet-induced despair by none other than Matt, the flooring superhero! Picture this: a rental with flooring so old it could probably tell you stories from the 70s. Enter Matt, the savior of style and comfort. With his keen eye for design and his knack for rescuing souls from the abyss of gross carpets, he guided me through a flooring journey filled with laughter, tears (mostly mine), and a few questionable dance moves on various samples. Thanks to Matt, my rental is now a sanctuary of chicness, where even the floor itself exudes style. And let's talk about the showroom! It's like stepping into a design dreamland. The aesthetic is so beautiful, it's like they took minimalism and elegance and threw a fabulous party. Plus, their simplistic approach to finding the perfect flooring option made the process a breeze. If you're in need of flooring enlightenment, look no further than Matt and this showroom – they'll floor you with their expertise and elegance! Less

Matt was great to work with and the showroom was stunning!

I recently had the pleasure of working with Ehson, a dedicated and knowledgeable salesperson at Flooring Station. From the moment I walked into the showroom, I was impressed by his professionalism, attention to detail, and genuine passion for helping customers find the perfect carpets for their homes. Ehson's expertise in the world of carpets was immediately evident as he guided me through the ex... More

I recently had the pleasure of working with Ehson, a dedicated and knowledgeable salesperson at Flooring Station. From the moment I walked into the showroom, I was impressed by his professionalism, attention to detail, and genuine passion for helping customers find the perfect carpets for their homes. Ehson's expertise in the world of carpets was immediately evident as he guided me through the extensive collection of high-quality flooring options. His deep understanding of the various materials, textures, and styles showcased his commitment to ensuring customers make informed decisions tailored to their preferences and needs. What sets Ehson apart is not only his product knowledge but also his exceptional customer service. He took the time to listen to my requirements, patiently answered all my questions, and provided valuable insights to help me choose the ideal carpet for each room in my home. His friendly and approachable demeanor made the entire shopping experience enjoyable and stress-free. The carpets offered by Flooring Station are of outstanding quality, and Ehson's guidance in selecting the perfect match for my home was invaluable. The wide range of colors, patterns, and textures available ensured that I found exactly what I was looking for, and the durability and craftsmanship of the carpets exceeded my expectations. Ehson went above and beyond to accommodate my schedule, ensuring a seamless delivery and installation process. The installation team he recommended was professional and efficient, leaving me with beautifully installed carpets that have transformed the look and feel of my living spaces. In conclusion, if you're in the market for high-quality carpets and exceptional service, look no further than Ehson at Flooring Station. His expertise, professionalism, and commitment to customer satisfaction make him a standout in the industry. I am beyond satisfied with my experience and would highly recommend Ehson and his company to anyone in need of top-notch carpets and personalized service. Less

We have used the flooring station a few years ago and had good results. This time I called and within 24 hours. Had brand new carpet installed in our bedroom. Steve and Greg at the showroom floor were very professional and helpful in making the right choice for our small bedroom. Carpet replacement. The 2 men crew did a fantastic professional and very speedy job. We now have beautiful carpet in ... More

We have used the flooring station a few years ago and had good results. This time I called and within 24 hours. Had brand new carpet installed in our bedroom. Steve and Greg at the showroom floor were very professional and helpful in making the right choice for our small bedroom. Carpet replacement. The 2 men crew did a fantastic professional and very speedy job. We now have beautiful carpet in our bedroom and are proud. That we went with the flooring station. You can't go wrong whether it's pricing or quality. And stellar customer service the flooring station is the BEST! Less

Marcelle was awesome! Our project turned out beautifully! Thank you Marshelle 🥰

The flooring station helped us with our flooring needs. Marshelle in the folsom location was a huge help and very patient as we were making our choices. Try them you won't be sorry. Highly recommend... More

The flooring station helped us with our flooring needs. Marshelle in the folsom location was a huge help and very patient as we were making our choices. Try them you won't be sorry. Highly recommend Less

We worked with Marshelle at The Flooring Station in Folsom for a whole house flooring project. Marshelle was great! She helped us pick exactly what we were looking for and was very responsive and helpful through the whole process. We were very happy with how quick and on-time everything came together. We love our new floors!... More

We worked with Marshelle at The Flooring Station in Folsom for a whole house flooring project. Marshelle was great! She helped us pick exactly what we were looking for and was very responsive and helpful through the whole process. We were very happy with how quick and on-time everything came together. We love our new floors! Less

This is the second time that we have used the Flooring Station (Gold River Flooring). Our salesperson, Tracy, was knowledgeable and helpful from start to finish. Our tile installer, Mark, did an impeccable job. He is a true perfectionist! I highly recommend the Flooring Station!... More

This is the second time that we have used the Flooring Station (Gold River Flooring). Our salesperson, Tracy, was knowledgeable and helpful from start to finish. Our tile installer, Mark, did an impeccable job. He is a true perfectionist! I highly recommend the Flooring Station! Less

The Flooring Station in California is fantastic, and Ehson's professionalism and assistance made my carpet buying experience exceptional. He patiently guided me to find the perfect flooring, demonstrating genuine concern for my needs. Highly recommend The Flooring Station, especially with Ehson's outstanding service. Seamless and enjoyable flooring experience – look no further.... More

The Flooring Station in California is fantastic, and Ehson's professionalism and assistance made my carpet buying experience exceptional. He patiently guided me to find the perfect flooring, demonstrating genuine concern for my needs. Highly recommend The Flooring Station, especially with Ehson's outstanding service. Seamless and enjoyable flooring experience – look no further. Less

Go see Tracy K.! She’s your girl! Helpful, thorough, kind, honest… all the things you want when buying flooring. Great customer care and service. We love love our LVP. It took me quite a while to decide, with taking many samples home, but she was patient through the entire process. Thanks Tracy, we’re very happy customers and will be sending friends to you.... More

Go see Tracy K.! She’s your girl! Helpful, thorough, kind, honest… all the things you want when buying flooring. Great customer care and service. We love love our LVP. It took me quite a while to decide, with taking many samples home, but she was patient through the entire process. Thanks Tracy, we’re very happy customers and will be sending friends to you. Less

I've never been there and I just looked up what they had online so I can't say that but my experience is that they seem pretty awesome I do plan on buying my carpet from here though... More

I've never been there and I just looked up what they had online so I can't say that but my experience is that they seem pretty awesome I do plan on buying my carpet from here though Less

Gold River carpeted our theater room. It was very challenging because it was on top of travertine plus it had the step. Other companies wouldn’t install on travertine but Gold River came through for me and it turned out beautiful. Tracey in the store was very helpful to work with and the installer Joaquin was phenomenal! I highly recommend!... More

Gold River carpeted our theater room. It was very challenging because it was on top of travertine plus it had the step. Other companies wouldn’t install on travertine but Gold River came through for me and it turned out beautiful. Tracey in the store was very helpful to work with and the installer Joaquin was phenomenal! I highly recommend! Less

Had a flooded kitchen so needed new flooring ASAP and Gold River delivered great product and install...timely, fair and responsive. Thanks!

This place has great flooring choices. Also, outstanding customer service!

Will not be needing another flooring company ever again as I've found mine for life. It all started when Justin arrived on time with resources and his insane knowledge. 5 minutes in I trusted his recommendations and loved his no nonsense approach. Just terrific! The carpet we choose was a waffle design and can be a bit of a challenge to install. I was never worried because Justin was there e... More

Will not be needing another flooring company ever again as I've found mine for life. It all started when Justin arrived on time with resources and his insane knowledge. 5 minutes in I trusted his recommendations and loved his no nonsense approach. Just terrific! The carpet we choose was a waffle design and can be a bit of a challenge to install. I was never worried because Justin was there every step of the way and was always communicating at every bench mark of the job along with being onsite the day of install. This to me is worth its weight in gold. Installers arrived and knocked out the whole job in one day and where there was a seam in the massive room upstairs, they blended it remarkably. I was super impressed how seamless the seam was. This a top notch outfit that prides themselves on communication, craftsmanship and their reputation. I gotta say they did not disappoint. Call Justin at Gold River if you need anything floor related Less

Gold River Flooring (Tracy )did an excellent job ensuring we received the pattern we truly loved. Once everything was said and done, the order was set in place with the mill and within a week our carpet was on its way. The next week installation had started and completed in two days. The install team did an excellent job, professional and very neat. We love our new carpet and highly recommend, Go... More

Gold River Flooring (Tracy )did an excellent job ensuring we received the pattern we truly loved. Once everything was said and done, the order was set in place with the mill and within a week our carpet was on its way. The next week installation had started and completed in two days. The install team did an excellent job, professional and very neat. We love our new carpet and highly recommend, Gold River Flooring Folsom. And of course Tracy. Less

Working with Karen was easy. She was very helpful! Installation went well with the install crew being efficient and clean. One minor installation issue was taken care quickly and to our satisfaction by their installation manager (Will). We would definitely use Gold River Flooring Again.... More

Working with Karen was easy. She was very helpful! Installation went well with the install crew being efficient and clean. One minor installation issue was taken care quickly and to our satisfaction by their installation manager (Will). We would definitely use Gold River Flooring Again. Less

We had a small tile job to do, so checked in with Greg at Gold River Carpet One Floor & Home. He's friendly, responsive and helped us select and order our tile. Once the tile came in, we had our experienced tile professional remove the old flooring, prep the space and install tile. All was done efficiently, quickly and the end result was quality work. Thanks to the whole team at this local store!... More

We had a small tile job to do, so checked in with Greg at Gold River Carpet One Floor & Home. He's friendly, responsive and helped us select and order our tile. Once the tile came in, we had our experienced tile professional remove the old flooring, prep the space and install tile. All was done efficiently, quickly and the end result was quality work. Thanks to the whole team at this local store! Less

Best service and craftsman ship I have had anywhere. Thanks to all. My home now welcomes you now when the front doors open. Thank you it is just beautiful! Chris P... More

Best service and craftsman ship I have had anywhere. Thanks to all. My home now welcomes you now when the front doors open. Thank you it is just beautiful! Chris P Less

After going to 5 or six floor companies to install wood floor in 2 guest bedrooms that were left with carpets when we installed new floors in the rest of the house (about 17 years ago). Every store said they would research and call us back. No one did! Walked into Gold river flooring and met Elizabeth who said she will get samples and show them to us. She came out to measure and said you have to ... More

After going to 5 or six floor companies to install wood floor in 2 guest bedrooms that were left with carpets when we installed new floors in the rest of the house (about 17 years ago). Every store said they would research and call us back. No one did! Walked into Gold river flooring and met Elizabeth who said she will get samples and show them to us. She came out to measure and said you have to match the existing floors they look great, and we will do that! The installers had the floors in in less then 2 days. I think no one wanted the job because it was only two rooms not the entire house. Gold river flooring is the only place I will ever use. Less

We had a great experience with this company through the whole process. Very helpful in finding the carpet that matched out vision, quick to come out an measure/quote - then good communication about the delivery timing - and very efficient/professional install. Recommending them to everyone who asks.... More

We had a great experience with this company through the whole process. Very helpful in finding the carpet that matched out vision, quick to come out an measure/quote - then good communication about the delivery timing - and very efficient/professional install. Recommending them to everyone who asks. Less

Excellent communication and service.

We had luxury Vinyl installed throughout our home, the installers were amazing!! loved the finished product..

Great experience from start to finish. Tracy is extremely knowledgeable and professional and helped navigate the process with ease. We replaced carpeting throughout the entire house. Installation went smoothly and the installers took great care moving furniture to avoid any damage. Everyone was so professional and easy to work with. So happy we chose Gold River Flooring. Update…Once again w... More

Great experience from start to finish. Tracy is extremely knowledgeable and professional and helped navigate the process with ease. We replaced carpeting throughout the entire house. Installation went smoothly and the installers took great care moving furniture to avoid any damage. Everyone was so professional and easy to work with. So happy we chose Gold River Flooring. Update…Once again we had a great experience working with Tracy at the Flooring Station (formerly Gold River Flooring). We replaced tile in the bathroom and the entire process could not have been smoother. Tracy’s knowledge is invaluable and she works hard to stay within your budget. The installation was efficient and Mark, our installer, was punctual, neat and a seasoned perfectionist. I would highly recommend this business for any flooring needs. Less

Huge selection of flooring materials and very knowledgeable about any worries you may have about their products

NexxaCore waterproof flooring

Very helpful. Great prices.

Store has many samples and fun staff that will help you with all your needs

My floors look amazing. They are all that I wanted for my floors. The crew that came in were professional and extremely easy to work with. I would definitely recommend.... More

My floors look amazing. They are all that I wanted for my floors. The crew that came in were professional and extremely easy to work with. I would definitely recommend. Less

Fantastic experience with Karen in selecting the right flooring for us. Freddie and the installation crew were careful, courteous and professional. Can’t say enough about these exemplary people and company.... More

Fantastic experience with Karen in selecting the right flooring for us. Freddie and the installation crew were careful, courteous and professional. Can’t say enough about these exemplary people and company. Less

RE: Refloored entire 1365 Sq Ft house with luxury vinyl. We are so happy we chose Gold River Flooring America. We felt confident after our meeting with Nicholas and Tracy and were pleased with our estimate. Nicholas took all the measurements while Tracy helped us with ideas for making our sunken living room distinct from to the higher level. Nicholas and Tracy followed up with us during and after... More

RE: Refloored entire 1365 Sq Ft house with luxury vinyl. We are so happy we chose Gold River Flooring America. We felt confident after our meeting with Nicholas and Tracy and were pleased with our estimate. Nicholas took all the measurements while Tracy helped us with ideas for making our sunken living room distinct from to the higher level. Nicholas and Tracy followed up with us during and after the installation. The installation team, lead by Jack, is amazing. They went above and beyond in the installation of our flooring, they are master craftsman. They worked steadily, performing their job with precision, and they were kind and thoughtful to us. We were elated with the process and the outcome, our home looks fantastic. Thank you! Less

Love this place for selection and knowledgable help!

One of the most thorough and rewarding home improvement transactions we have experienced in a long time. Interactions with everyone in the store, Tod (our key interface , Will (scheduling), and Ashley (the business side), in the choice of the carpet including the careful approach to the installation was professional in every respect. To top it off, the installers were courteous, and very consci... More

One of the most thorough and rewarding home improvement transactions we have experienced in a long time. Interactions with everyone in the store, Tod (our key interface , Will (scheduling), and Ashley (the business side), in the choice of the carpet including the careful approach to the installation was professional in every respect. To top it off, the installers were courteous, and very conscious of doing a great job. Cudo's to everyone!! Less

I thought I had found the floor i wanted from a small sample that I was given. When the boxes arrived it was the correct color but ever piece had ridges on it and I wanted it to be flat. The other store was upset that I was returning it but if they had shown me a bigger piece I would have known it wasn't what I wanted. I searched about 3 other places before going to Sacramento Flooring Carpet ... More

I thought I had found the floor i wanted from a small sample that I was given. When the boxes arrived it was the correct color but ever piece had ridges on it and I wanted it to be flat. The other store was upset that I was returning it but if they had shown me a bigger piece I would have known it wasn't what I wanted. I searched about 3 other places before going to Sacramento Flooring Carpet One. No one treated me as good as Sacramento Flooring. The service representative Dan was awesome! I liked the color from the small sample of the other store & Dan spent time looking with me and I finally found what I was looking for. Dan was very patient and cared about my needs. I know he could feel the frustration I had since I had been to so many places and wasn't getting much help. I think some places are just too big so they lose their interest in their customers. I would definitely recommend Sacramento Flooring. I am so happy with the flooring, warranty and of course the courtesy and knowledge of the representative Dan. Less

I just had the floors in my house replaced with vinyl planks and I love them. Tara was so helpful--she came out and measured then sent the estimate when she said she would. Great customer service. Dimitri and his coworker (I didn't get his name) were so professional, too. They came on time everyday--big job took 3 days. They were so helpful and kept me informed of what they were doing. They clean... More

I just had the floors in my house replaced with vinyl planks and I love them. Tara was so helpful--she came out and measured then sent the estimate when she said she would. Great customer service. Dimitri and his coworker (I didn't get his name) were so professional, too. They came on time everyday--big job took 3 days. They were so helpful and kept me informed of what they were doing. They cleaned up after themselves each day. I highly recommend that you use this company. I had called on a couple others and was not happy with their service, so when I came to Carpet One, I was so happy that they kept me informed of dates and times and showed up when they said they would! Less

We had a great experience with this business. The sales person showed up on time to our house and was very pleasant. We had actually already chosen the carpet from another place that I don’t believe even wanted our business by their lack of communication, so just the simple act of showing up on time felt like a breath of fresh air. Everything happened in a timely manner from the receiving of the ... More

We had a great experience with this business. The sales person showed up on time to our house and was very pleasant. We had actually already chosen the carpet from another place that I don’t believe even wanted our business by their lack of communication, so just the simple act of showing up on time felt like a breath of fresh air. Everything happened in a timely manner from the receiving of the bid, to the ordering of the carpet, to the scheduling of the install and the install itself. Everything went flawlessly. My husband is disabled and we really needed the master bedroom done and put back together in one day and that happened! All in all, it was a pleasure working with Gold River Flooring. Less

Very pleased with the customer service Alma provided. She made suggestions and the end result is perfect! I even recommended her to a neighbor.

I went to Sacramento store & Tara helped right away. Same day, she scheduled to measure the area at my place, gave me an estimate, & signed the contract all in same day. Great Customer service, installation, & price quote is affordable, no hidden fees, no sales talk.... More

I went to Sacramento store & Tara helped right away. Same day, she scheduled to measure the area at my place, gave me an estimate, & signed the contract all in same day. Great Customer service, installation, & price quote is affordable, no hidden fees, no sales talk. Less

The installation was great. They got here right on time and went right to work. Did 4 bedrooms and the hallway all in one day. Didn’t interfere with our daily routine and were very courteous and kind whenever they had a question and were quick to answer any request or question we had for them. Will happily use them again.... More

The installation was great. They got here right on time and went right to work. Did 4 bedrooms and the hallway all in one day. Didn’t interfere with our daily routine and were very courteous and kind whenever they had a question and were quick to answer any request or question we had for them. Will happily use them again. Less

Awesome place for any kind of flooring and people were super friendly and nice. Gave my kids water played with our 2 and 4 yr old and lots of awesome carpet to choose from. Would recommend this place to anyone and had better prices than home depot and big corporate stores. Nick was very nice and helpful and would do business again any day! Must check out the wide selection this place has! ! ! !... More

Awesome place for any kind of flooring and people were super friendly and nice. Gave my kids water played with our 2 and 4 yr old and lots of awesome carpet to choose from. Would recommend this place to anyone and had better prices than home depot and big corporate stores. Nick was very nice and helpful and would do business again any day! Must check out the wide selection this place has! ! ! ! Less

Great service and great pricing! Our floor installation specialist, Dmitry, did an amazing job with our floors. The man is a machine and he was very thorough at making sure the job was done perfectly. Gold River Flooring has a huge selection to choose from and their prices are very reasonable. Highly recommended!... More

Great service and great pricing! Our floor installation specialist, Dmitry, did an amazing job with our floors. The man is a machine and he was very thorough at making sure the job was done perfectly. Gold River Flooring has a huge selection to choose from and their prices are very reasonable. Highly recommended! Less

Terrible business practices! The salesman kept adding costs onto the estimates after initial offers were made. The price ended up being thousands of $ more than what they said on day one. Also, installers were not careful: they broke a piece of my furniture, scratched my walls, and left the floor so scratched they had to return for 3 full days of floor repairs. When I told them of the scratches ... More

Terrible business practices! The salesman kept adding costs onto the estimates after initial offers were made. The price ended up being thousands of $ more than what they said on day one. Also, installers were not careful: they broke a piece of my furniture, scratched my walls, and left the floor so scratched they had to return for 3 full days of floor repairs. When I told them of the scratches and other mistakes, they refused to fix them! I had to show them our contract before they agreed to do the repairs. I HIGHLY recommend you avoid this place. Their prices aren’t even the best in Sacramento and you will regret buying from them! You will DEFINITELY regret paying them for installation! If you do go with them, and they refuse to fix what they break, call the National customer support. They will help you, but this sacramento branch is BAD!!! Less

Great service! Nick has been really great. Looking forward to my new flooring

Gold River Carpets and their installers were great to deal with overall. Their sales manager Nicholas was very helpful and knowledgeable about their products. Their installers were on time, clean, and did great work.... More

Gold River Carpets and their installers were great to deal with overall. Their sales manager Nicholas was very helpful and knowledgeable about their products. Their installers were on time, clean, and did great work. Less

Robert Ryan was the most helpful!! He was a great salesman, very knowledgeable! The entire process from sales to install was incredible.

Customer no service. Twice we had to contact the salesperson to get him to come out and measure and quote. He never followed up with us even to get their sample back, we had to call him. It's been a month and, although I really had my heart set on a certain carpet here, we will be going elsewhere. I'm not chasing a salesmen repeatedly to get the product they are supposedly selling. If you don... More

Customer no service. Twice we had to contact the salesperson to get him to come out and measure and quote. He never followed up with us even to get their sample back, we had to call him. It's been a month and, although I really had my heart set on a certain carpet here, we will be going elsewhere. I'm not chasing a salesmen repeatedly to get the product they are supposedly selling. If you don't want my business, please don't waste my time. Maybe the job wasn't big enough with only three rooms, but when we sell this and start the next home, we'll still take our business elsewhere. Follow up: someone dropped by my house when I wasn't home, in response to the above post and left a business card. Unfortunately, i cannot find the card. I called to find out who it was, but the person who answered the phone was the same person that we had issues with and I didn't feel comfortable leaving a message. I can be reached at maggiesanger @ gmail.com if someone wants more info. I appreciate the effort anyway. Less

Gregg did an outstanding job helping us replace our carpet in three phases. We would highly recommend working with Gregg Sessa and Gold River Carpet One.... More

Gregg did an outstanding job helping us replace our carpet in three phases. We would highly recommend working with Gregg Sessa and Gold River Carpet One. Less

We used Floor Store in the past and purchased high grade carpet, but only 7yrs into it, our carpet lost tension and was very loose with ridges in middle of the room. Floor store wanted to charge us to stretch it out so we decided to go hardwood and after shopping around between S&G, Floor Store, and Gold River, glad we decided to go with Gold River. Great service from Gregg at the Gold River show... More

We used Floor Store in the past and purchased high grade carpet, but only 7yrs into it, our carpet lost tension and was very loose with ridges in middle of the room. Floor store wanted to charge us to stretch it out so we decided to go hardwood and after shopping around between S&G, Floor Store, and Gold River, glad we decided to go with Gold River. Great service from Gregg at the Gold River showroom and when he came out to measure, he had a really convenient app, which created perfect room measurements for the perfect amount of hardwood needed and he was fast. Installation was great and the transformation of our rooms look amazing. Highly recommend Gregg and Gold River team. Less

Staff is very friendly, helpful and knowledgeable! They go above and beyond to help! Huge assortment of products to choose from!

Very friendly staff and great variety of products!

helpful customer service and nice selection

Good customer service and selection

What a great resource and selection of flooring. Customer Service

Ok

This is long overdue, but I replaced some old carpeting with a new laminate floor from Gold River Carpet One last year. Its an area that gets a lot of use, so we wanted something that was good looking, durable, and affordable. Jeff showed me multiple choices and we selected a great floor that hit all of our criteria. It is everything we were looking for, so a big thank you to Jeff and his tea... More

This is long overdue, but I replaced some old carpeting with a new laminate floor from Gold River Carpet One last year. Its an area that gets a lot of use, so we wanted something that was good looking, durable, and affordable. Jeff showed me multiple choices and we selected a great floor that hit all of our criteria. It is everything we were looking for, so a big thank you to Jeff and his team for a job well done!! Less

Meeting all my flooring needs for over ten years

Great service

Lots of selection and knowledgeable staff that couldn't be bothered to help find a hard-to-match piece of flooring for a remodel. I probably caught them at a bad time. I am unlikely to return there again when there are so many better alternatives.... More

Lots of selection and knowledgeable staff that couldn't be bothered to help find a hard-to-match piece of flooring for a remodel. I probably caught them at a bad time. I am unlikely to return there again when there are so many better alternatives. Less

Absolutely the best customer service ! Teresa was super helpful and very knowledgeable about her products. The guy that installed our wood floor (I didn't catch his name) did a smashing job. Steve and Keyan went above and beyond installing our carpet. They were meticulous with everything including making sure I was happy with were they moved our furniture (and they made me laugh). I highly re... More

Absolutely the best customer service ! Teresa was super helpful and very knowledgeable about her products. The guy that installed our wood floor (I didn't catch his name) did a smashing job. Steve and Keyan went above and beyond installing our carpet. They were meticulous with everything including making sure I was happy with were they moved our furniture (and they made me laugh). I highly recommend Sacramento Flooring and am extremely happy with our purchase. Less

They'd replaced carpet a few years back. Great customer service then, great follow up today, if Google had 10 stars I'd give it to them. They came out on a special trip to measure and see if they had the same brand of carpet in stock - just in case the carpet cleaner couldn't get the stain out. So much appreciate the service.... More

They'd replaced carpet a few years back. Great customer service then, great follow up today, if Google had 10 stars I'd give it to them. They came out on a special trip to measure and see if they had the same brand of carpet in stock - just in case the carpet cleaner couldn't get the stain out. So much appreciate the service. Less

Teresa was very helpful and knowledgeable. Offered us a great discount. Her price is very reasonable. We are happy with our new carpet.

Teresa was awesome!!she was very helpful and informative.she took the time to listen to my project nd concerns and worked hard to get me exactly what I wanted.I recommend anyone to this establishment....thank you teresa... More

Teresa was awesome!!she was very helpful and informative.she took the time to listen to my project nd concerns and worked hard to get me exactly what I wanted.I recommend anyone to this establishment....thank you teresa Less

Great customer service, answered before they open and went above and beyond.. Give that receptionist a raise.. Seriously

The show room is nice. However, that's where he nice ends. I am currently trying to put my house back together after sewage flooded my first floor. Carpet 1 is the only company out of the three I called that would patch together old padding to new. Since that's what the adjuster said they would replace. Since this process made no sense I wanted more info. Turns out it voids your warranty for t... More

The show room is nice. However, that's where he nice ends. I am currently trying to put my house back together after sewage flooded my first floor. Carpet 1 is the only company out of the three I called that would patch together old padding to new. Since that's what the adjuster said they would replace. Since this process made no sense I wanted more info. Turns out it voids your warranty for the carpet. No promises it would wear the same. Seems like doing the patch with the old padding would hurt more than help. What I needed was to have someone come out and bid the flooring and look to see if the pad would work. Greg at carpet one said "you need to take it up with your insurance provider." He also noted that insurance companies use them all the time. (Of course they do they save them money) He was also too busy to meet or set up an appointment for estimate. In short I do enough arguing with my insurance company. I won't do it with someone I'm perspectivly hiring to do a job. Carpet 1 is in it to make a sale and doesn't care about the customers. I will not recommended them or use them for any of my future job. Less

Working with Gold River Carpet One for our laminate floors exceeded my expectations, and I'm one very tough customer. The ordering process with Alma was a treat, contrary to the bidding process with other companies. Home Depot lost our business when we discovered unwelcome surprises in its estimate. Lumber Liquidators was a joke. The installation team Carpet One sent us was excellent. Polite, hyg... More

Working with Gold River Carpet One for our laminate floors exceeded my expectations, and I'm one very tough customer. The ordering process with Alma was a treat, contrary to the bidding process with other companies. Home Depot lost our business when we discovered unwelcome surprises in its estimate. Lumber Liquidators was a joke. The installation team Carpet One sent us was excellent. Polite, hygienic, fast, hard-working and super-skilled. One of our next home improvements will be new carpeting where we don't have the hardwood. When we tackle that phase, it's GR Carpet One's job to lose because we won't want to deal with anyone else. Also loved working with a locally owned business! Less