What our clients say about us
4.70
77 reviews
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AI Summary
The reviews highlight a generally positive experience with the hair braiding service, emphasizing the professionalism, speed, and affordability of the services provided. Clients appreciate the cleanliness of the salon, the welcoming atmosphere, and the skill of the hair braiders, often receiving compliments on their styles. However, some reviews express dissatisfaction regarding miscommunication about desired styles and issues with the longevity of the braids, leading to mixed experiences. Overall, many customers recommend the service despite a few negative instances.
5
I’ve been going to get my hair done by Cairo for the past four years, and I can confidently say she’s one of the best in the game. What truly sets her... More
I’ve been going to get my hair done by Cairo for the past four years, and I can confidently say she’s one of the best in the game. What truly sets her apart is her incredible attention to detail. She takes the time to understand exactly what I want and does it with care. What I love most is how comfortable and relaxed she makes her clients feel. Whether you’re chatting away or just enjoying a quiet moment, she creates an environment that feels more like a self-care experience than just a hair appointment. Highly recommend her to anyone looking for a braider. Less
5
I have had my hair braided by Cairo for the past year. Their services are affordable and I always get compliments from friends and family . The salon... More
I have had my hair braided by Cairo for the past year. Their services are affordable and I always get compliments from friends and family . The salon is clean and the braiders are professional. I always look forward to my appointments because they never fail to deliver. Less
5
My braids are super pretty I loved them 10/10 I recommend . And the price was affordable 😁
5
My hair has never looked or felt better! Whether it's a simple cornrows, a full transformation, cairo always exceed my expectations. If you're looki... More
My hair has never looked or felt better! Whether it's a simple cornrows, a full transformation, cairo always exceed my expectations. If you're looking for a braiderwho is professional, kind, and exceptionally skilled, look no further. I highly recommend Cairo—you won't be disappointed! Love my braids Less
1
I asked for smedium box braids close together in the front. I also stated I didn't want spacey braids or parts. I will like all the braids and parts t... More
I asked for smedium box braids close together in the front. I also stated I didn't want spacey braids or parts. I will like all the braids and parts the same size. I showed the owner the picture. She said yes, it's fine; they can achieve the look. A picture was shown over text message and in person. I sat and got my hair done. I noticed the girl was getting done quickly. No problem. Maybe she just braids fast. My back is facing the mirror, so I can't see anything. So when she finished. I was immediately disappointed. Now the braider did do a great job. The parts were clean and neat. But it wasn't what I asked for. I told the owner. This isn't what I asked for; I showed her the picture again of what I wanted. The braider only used two packs of hair, which is very unusual for smedium box braids. Meaning the braids are very thin and far apart. I have very thick hair. No way I should look bald at the top. The top of my head looked like a gate. The back had bigger parts. (which means all braids and parts are not the same size.) Not wanting to make a scene. Because she had other clients. I paid the money and was very verbal about my issue. I wasn't offered a discount or offered a fix right then because she had someone after me. I texted the owner about my dissatisfaction and was told since I didn't like it. She will do my braids free of charge next time. I agreed. Next time arrives, I make an appointment. I drove to the shop (45-minute drive). And she states she never said that. And she wanted to charge me more than what I paid for the first time. She stated I waited too long to come back. I stated I told you I was going out of town and had no time to come back right away. Why would I have to come back the next day, when you could have done it right the first time or fixed the issue right then and there? I stated she knew the job was incorrect. She stated she said she will give the extensions (hair) for free. I said no, that wasn't discussed. I brought my own. Why would I want free extensions (hair) when the parts were the problem? I paid for braids that are close together. I received spacey parts and braids. She wanted to argue with me even though I had shown her the text messages confirming what was discussed. I end up just leaving because I didn't want to argue. I left without getting my (replacement hairstyle). Waste of time and money. Owner doesn't keep her word. She just wants your money. If there is a problem, it's your fault. She will not fix the issue and still expect full payment.Edit review respond to owner.You have the wrong customer. You just ready to respond to any negative feedback instead of correcting the problem or owning up to the bad job or miscommunication.I never asked for braids with out hair. I dont think you even read the review. Again I paid for something I didn't asked for. Your braider didn't convince me to do anything. Actually she never talked. I communicated with you , and you told her what to do. I never asked for my nature hair to be braided. I asked for smedium box braids with the front close together, with no middle part. I showed you a picture twice. I ended up with the top of my hair looking like a gate. It was really spacey n big parts. Less
5
Thee very BEST! Very EXCEPTIONAL work! Thee ONLY place where I will go for my braids!!! EVERYONE CHECK THEM OUT. You will be OBSESSED!!!
5
1
I got my son cornrows done on Friday.. I am not happy about this .. it cost $100 and I tipped $20 for basic braids only 7 at that …First off one of th... More
I got my son cornrows done on Friday.. I am not happy about this .. it cost $100 and I tipped $20 for basic braids only 7 at that …First off one of the braids wasn’t centered and the back of it was not tight enough… and now after 4 days the 2 side braids were loose and lifting .. I will never come back here! Less