The reviews highlight a strong emphasis on excellent customer service and the quality of jewelry offered by the business. Customers appreciate the helpful staff and prompt communication regarding repairs and custom orders. There are no significant drawbacks mentioned, indicating a positive overall experience with the service.
5
Apr 22, 2025
Great service, love this shop!
5
Apr 22, 2025
I found them after striking out at several places. I’m so glad I did. I’ve brought several watches that others had said no, we can’t fix. They did an ...
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I found them after striking out at several places. I’m so glad I did. I’ve brought several watches that others had said no, we can’t fix. They did an amazing job, it was quick and a good price. I will for sure go first in the future. I highly recommend.
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5
Apr 22, 2025
I had a broken bracelet and it was fixed quick and easy. Great and friendly service!
5
Apr 21, 2025
Great selection & customer service!!
5
Apr 21, 2025
Cindi took a very delicate family piece of jewelry and repaired it restoring it so that it could be safely worn. Amazing work amazing jewelry professi...
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Cindi took a very delicate family piece of jewelry and repaired it restoring it so that it could be safely worn. Amazing work amazing jewelry professional and trustworthy.
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5
Apr 21, 2025
Attentive reception to my recent bride for multiple items: wrist watch band and earrings. She is very particular about earrings so I was surprised she...
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Attentive reception to my recent bride for multiple items: wrist watch band and earrings. She is very particular about earrings so I was surprised she found a pair she loved.Great service, good selection.. I’d go back in 2 secondsMike Thomas
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5
Apr 21, 2025
The store is clean and beautiful! The people who work here are friendly and knowledgeable! The jewelry is top notch!
5
Apr 19, 2025
Some time ago, I needed a small adjustment to my gold chain, and they handled it perfectly. Recently, I bought two silver rings there, and I couldn’t ...
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Some time ago, I needed a small adjustment to my gold chain, and they handled it perfectly. Recently, I bought two silver rings there, and I couldn’t be happier. Their service is outstanding, the quality is top-notch, and they’re truly trustworthy professionals!
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5
Apr 19, 2025
I was very pleased with my experience at Cindi’s
5
Apr 17, 2025
- while picking out a gift for a loved one Cindy and her staff was very very helpful and helped me design the perfect gift. I will be going back
5
Apr 17, 2025
Great people & service
5
Apr 16, 2025
Such a amazing jewelry store all of there products are amazing and the staff and owner go above and beyond with there knowledge and customer service.
5
Apr 16, 2025
Amazing Staff!! If your looking for that special piece of jewelry for a loved one look no further. If you don't find what your looking for Cindi's can...
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Amazing Staff!! If your looking for that special piece of jewelry for a loved one look no further. If you don't find what your looking for Cindi's can custom make that perfect piece. Swing by and check it out for yourself you will not be disappointed.
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5
Apr 15, 2025
5
Apr 15, 2025
Absolutely amazing crew of staff, both Cindy’s were great! So was their other staff member, this women owned establishment makes every other jeweler a...
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Absolutely amazing crew of staff, both Cindy’s were great! So was their other staff member, this women owned establishment makes every other jeweler around look less then!!! They are the real deal, not only owned by strong, honest, and trustworthy individuals but on top its a great environment all staff or friendly and will help you find your next best purchase, take it from me!!!Sold my gold to them gave me a good price and took care of me when I asked for a quote on an another piece !!!! Love this place 100% will be back!!!
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5
Apr 12, 2025
Always fair pricing and quality jewelry. I found exactly what I wanted. Staff are very friendly, professional and helpful.
5
Apr 11, 2025
I brought my mom’s old strand of pearls into Cindi. They made them look like new. Restrung and cleaned. Though they are probably over 50 years they no...
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I brought my mom’s old strand of pearls into Cindi. They made them look like new. Restrung and cleaned. Though they are probably over 50 years they now look brand new. The service was amazing. Great experience
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5
Apr 11, 2025
Cindi and the staff are terrific. Nice, reputable, and knowledgeable. Why would I shop anywhere else? P.S. And they have great Christmas holiday fe...
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Cindi and the staff are terrific. Nice, reputable, and knowledgeable. Why would I shop anywhere else? P.S. And they have great Christmas holiday festivities.
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5
Apr 10, 2025
Cindi’s is AMAZING! I got my engagement ring from them, they helped me design every part of it and my wife is crazy about it. Also did my wedding band...
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Cindi’s is AMAZING! I got my engagement ring from them, they helped me design every part of it and my wife is crazy about it. Also did my wedding band there too because they were able to match everything perfectly. Great prices great people! And I’ve sent a bunch of other guys there too so if you’re looking g for an engagement ring around Foxboro or Mansfield or Norton or Providence or Boston go to Cindi’s! They’re the real deal
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5
Sep 27, 2024
Wonderful little shop with beautiful jewelry and helpful staff!
5
Sep 18, 2024
Best customer service you will ever get.. :)
5
Jun 24, 2024
After 25 years or so, one of my pendants had "worn out". A friend recommended Cindi's, so I looked up the hours and it said text or call. I texted the...
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After 25 years or so, one of my pendants had "worn out". A friend recommended Cindi's, so I looked up the hours and it said text or call. I texted them the first few pictures asking if this was something they could fix. They promptly responded saying they could and to visit at my earliest convenience with their hours. I stopped in, they examined my charm, priced the repairs and gave me an estimated ready date. I asked them to look at my chain as well, figuring while I was there if repairs needed to be done I could have them take care of it as well. Not only did they look at it, but they cleaned it before telling me it was just fine. They beat their estimated ready date by over a week and promptly texted me to tell me when my charm was ready. I would not hesitate to return or to recommend them. Job well done!
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5
Mar 03, 2024
My fiancé worked with the jeweler to pick out an engagement ring. Everything came out beautifully.
5
Sep 02, 2023
Great service and friendliest staff. Just recently got three custom rings from Cheryl and they all came out perfect and just the way we wanted. Highly...
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Great service and friendliest staff. Just recently got three custom rings from Cheryl and they all came out perfect and just the way we wanted. Highly recommend Cindi's Diamond & Jewelry!
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5
Jun 22, 2023
Excellent selection of fine jewelry.
5
Mar 22, 2023
I recently brought in a delicate claddagh ring that needed help. They asked me to leave it, as they wanted to discuss ideas. They came up with a wonde...
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I recently brought in a delicate claddagh ring that needed help. They asked me to leave it, as they wanted to discuss ideas. They came up with a wonderful design. I’ve only had it for a few months, and I’ve received numerous compliments on the ring.Friendly environment
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5
Dec 10, 2022
Beautiful pieces to choose from and great customer service. Wonderful all around.
5
Mar 22, 2022
Thank you Cindi for excellent customer service. I am looking forward to coming back to see you and the nice people that make your store a warm and in...
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Thank you Cindi for excellent customer service. I am looking forward to coming back to see you and the nice people that make your store a warm and inviting place for a new customer.
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5
Nov 15, 2021
As always Cindy's staff is extremely friendly and helpful. I can guarantee she can help you out with whatever you need. From fixing and designing be...
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As always Cindy's staff is extremely friendly and helpful. I can guarantee she can help you out with whatever you need. From fixing and designing beautiful jewelry. Would not go anywhere else.
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5
Nov 09, 2021
5
Nov 04, 2021
Cindi goes above and beyond to help find the perfect piece. After I looked at every possible option on the internet, Cindi listened and helped me fin...
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Cindi goes above and beyond to help find the perfect piece. After I looked at every possible option on the internet, Cindi listened and helped me find just what I was looking for! Also has done a great job for us with watch repair, rhodium dip, and resizing. Staff are very helpful and friendly!
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5
Nov 02, 2021
5
Jan 10, 2021
5
Jan 06, 2021
Absolutely best service! I love this jewelry store. They design AND fix jewelry right on site. I have many pieces of my mother's and grandmother's ...
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Absolutely best service! I love this jewelry store. They design AND fix jewelry right on site. I have many pieces of my mother's and grandmother's and when they need some TLC or redesign into new pieces for family members, this is where I go.
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5
Jan 01, 2021
Trustworthy, excellent one-on-one attention. We are looking forward to building this relationship.We had a friend who was a jeweler for many years bu...
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Trustworthy, excellent one-on-one attention. We are looking forward to building this relationship.We had a friend who was a jeweler for many years but when he retired and sold his business my husband used a “big box” store. We were satisfied with product but didn’t care for the service and didn’t have the trust in them after a few issues.Our future son-in-law had a great experience with Cindi’s when purchasing an engagement ring the day before Thanksgiving. I purchased a few Christmas and birthday gifts in December and was amazed with the service.Cindi, you have a great team!! Wishing you a Happy, healthy, safe and prosperous 2021.
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5
Dec 25, 2020
Amazing staff! So friendly and knowledgeable. My mother has been going here for years and I brought a very special piece of jewelry here to get spiced...
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Amazing staff! So friendly and knowledgeable. My mother has been going here for years and I brought a very special piece of jewelry here to get spiced up after having my engagement ring meticulously fixed here and was extremely pleased with the craftsmanship. I haven’t seen the finished product yet, but I know it is in good hands and will not be shipped out to just be a number in a large jewelry factory. Time and care will go into this piece and I have no worries that it could get lost or misplaced. Cannot wait to see the finished piece!!
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5
Dec 08, 2020
5
Nov 17, 2020
I just got engaged this past weekend and the ring is SO beautiful! My fiancé worked with Ozzy to find the perfect diamond and he had so many great thi...
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I just got engaged this past weekend and the ring is SO beautiful! My fiancé worked with Ozzy to find the perfect diamond and he had so many great things to say about his experience! Ozzy found him a diamond that strikes the perfect balance between beauty, size and budget! And Cindi did an awesome job setting the diamond in an amazing band! My fiancé was thrilled to find a jeweler that would help him make the best decision possible without pressuring him at all. Thank you Cindi’s for making what can be an overwhelming experience feel relaxing and exciting!!!
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5
Nov 16, 2020
Cindi’s made getting an engagement ring easy. Ozzy worked with me throughout the entire process and found the perfect diamond within my budget. I didn...
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Cindi’s made getting an engagement ring easy. Ozzy worked with me throughout the entire process and found the perfect diamond within my budget. I didn’t feel pressured at all and he made me feel confident about my purchase. Cindi put together an incredible piece and my fiancé was so excited when she saw it. I highly recommend working with Cindi’s for your engagement ring.
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5
Nov 06, 2020
5
Oct 24, 2020
Beautiful jewelry and they stand behind their quality. Customer experience has always been terrific even during Covid!
5
Oct 22, 2020
Very acccomdating and more than happy with the work provided!
5
Aug 16, 2020
Great experience here. I had my ring resized and the owner even met with me after hours to pick it up because I had to catch a flight! Very pleased ov...
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Great experience here. I had my ring resized and the owner even met with me after hours to pick it up because I had to catch a flight! Very pleased overall.
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5
Jul 06, 2020
I have been going to Cindi's for years now. I have never had a bad visit. I am always able to run into her store pick out a gift and have it gift wra...
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I have been going to Cindi's for years now. I have never had a bad visit. I am always able to run into her store pick out a gift and have it gift wrapped right there on the spot. Makes life so easy. Highly recommend!!!
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5
Jun 01, 2020
I love to work with Cindi to find something special for my wife. I am a happy repeat customer.
5
May 16, 2020
I have gone to Cindi for the last year and half starting with picking out an engagement ring, to most recently getting our wedding bands. Cindi and al...
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I have gone to Cindi for the last year and half starting with picking out an engagement ring, to most recently getting our wedding bands. Cindi and all of her staff are so friendly and helpful. Very happy to have gone here over a big commercial chain store. Highly recommend this place.
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5
Mar 06, 2020
This is my favorite jewelry shop, even after moving away I still come all the way to this shop for any jewelry needs. They are so accommodating and ar...
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This is my favorite jewelry shop, even after moving away I still come all the way to this shop for any jewelry needs. They are so accommodating and are very helpful, they even do custom pieces if you can’t find what you’re looking for (which is rare because they have a beautiful wide selection). The jeweler Catherine is very talented and diligent with her work!! I wish I could give this shop 6 stars.
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5
Jan 29, 2020
A lovely owner and staff...they have fixed many pieces for me and design jewelry here as well. Great reputation!
5
Dec 24, 2019
This place is amazing.The owner saved my engagementI purchased a platinum ring with real sapphires and I'm so happy.Cindi worked very hard to make t...
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This place is amazing.The owner saved my engagementI purchased a platinum ring with real sapphires and I'm so happy.Cindi worked very hard to make this possible for me at the last minute for Christmas eve.I am so appreciative words can't Express
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5
Dec 15, 2019
5
Dec 08, 2019
5
Nov 02, 2019
Amazing service, outstanding quality, and incredibly unique pieces. Be sure to go to Cindi for a personalized creation... she’s so talented!
5
Sep 08, 2019
I got a beautiful pair of earrings here. They are very honest and will tell you exactly what you are getting for your money. So happy I found this pla...
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I got a beautiful pair of earrings here. They are very honest and will tell you exactly what you are getting for your money. So happy I found this place.
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5
Jul 26, 2019
I found Cindi's by mistake actually as I went to a different jeweler to have a wedding ring re-constructed. They said the job was too involved and I h...
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I found Cindi's by mistake actually as I went to a different jeweler to have a wedding ring re-constructed. They said the job was too involved and I headed home. Passed by Cindi's Diamond & Jewelry store and stopped in. Turns out Cindi actually specializes in the restoration of antique jewelry. Since my wife and I have been married almost 40 years, I guess the ring 'qualifies' for being an antique. Not sure what that makes me?My wife's wedding ring was stolen so I was having my matching wedding ring repaired and adding a diamond so she would end up with an original copy of her ring. Anyway, Cindi was able to fully repair this ring which was hand built originally. Lots of scroll work and intricate rope designs. Then mountings for a full caret size diamond was added. Cindi's supplied the diamond, which was very nice. Clear, sparkling and nice color. The end result was a beautiful ring that my wife simply loved!I would highly recommend Cindi's for any type of jewelry needs. They are very pleasant to deal with, have a nice relaxed atmosphere in the store and most importantly, she does great work!
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5
Mar 13, 2019
It’s always such a pleasure to do business at Cindi’s!
5
Mar 11, 2019
Fabulous service and Cindi know exactly what you have purchase before. And remembers all her customers. Wonderful place to purchase all your special...
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Fabulous service and Cindi know exactly what you have purchase before. And remembers all her customers. Wonderful place to purchase all your special friends Gifts,
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5
Mar 08, 2019
5
Feb 21, 2019
Tara was so nice and kind to my daughter while piercing her ears!
5
Feb 21, 2019
A Gem 💎 of a store! Great place for Jewlery repairs and custom design, very knowledge, friendly staff
5
Feb 19, 2019
5
Feb 15, 2019
5
Feb 14, 2019
5
Feb 09, 2019
5
Feb 05, 2019
If you're looking for personalized service in a warm and welcoming atmosphere, this is the place for you. If you walk in and don't see what you're lo...
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If you're looking for personalized service in a warm and welcoming atmosphere, this is the place for you. If you walk in and don't see what you're looking for - just ask. They are very accommodating and a pleasure to work with.
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5
Feb 01, 2019
5
Jan 23, 2019
Exceptional service and workmanship!
5
Jan 23, 2019
5
Jan 20, 2019
I brought in a watch for repair. They provided great friendly service, and fixed my problem at a reasonable cost.They have lots of beautiful jewelry ...
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I brought in a watch for repair. They provided great friendly service, and fixed my problem at a reasonable cost.They have lots of beautiful jewelry for sale, and I will certainly shop there if I'm in the market.
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5
Jan 19, 2019
5
Jan 17, 2019
5
Jan 11, 2019
Great service and customer relations!
5
Jan 11, 2019
These jewelers are fantastic! It’s a family business with big talent. When you leave your own family jewels with Cindi’s you can feel confident they’...
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These jewelers are fantastic! It’s a family business with big talent. When you leave your own family jewels with Cindi’s you can feel confident they’re in good hands. I wouldn’t go any place else!
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5
Jan 08, 2019
5
Jan 03, 2019
5
Dec 25, 2018
Cindi’s created a personal, unique and absolutely gorgeous ring set for my wife and myself! You must choose Cindi’s for all your jewelry and watch nee...
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Cindi’s created a personal, unique and absolutely gorgeous ring set for my wife and myself! You must choose Cindi’s for all your jewelry and watch needs!! 🥇💎⌚️
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5
Dec 21, 2018
Extremely helpful staff-beautiful work. Have recommended Cindy's to friends.
5
Dec 20, 2018
After deciding to treat myself to some repairs on a treasured ring my parents gave me many years ago, and also on my original wedding band, I couldn’t...
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After deciding to treat myself to some repairs on a treasured ring my parents gave me many years ago, and also on my original wedding band, I couldn’t be happier with the work done at Cindi’s Diamond and Jewelry Gallery! My rings fit well and have been restored to their original beauty. I’m so happy with the results. Cindi and her staff are friendly and welcoming. I would recommend them highly for all your jewelry needs.
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5
Dec 20, 2018
Great selection and service. Very friendly no pressure environment . It’s always a positive experience doing business with Cindi’s
5
Dec 19, 2018
I've known Cindi my whole life. I'm not just saying that, I really have, and I can document it. That being said, Cindi is a woman of utmost integrity ...
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I've known Cindi my whole life. I'm not just saying that, I really have, and I can document it. That being said, Cindi is a woman of utmost integrity and care. She's thoughtful, creative, and honest. She cares about her community and has been a fixture in the community for nearly 30 years in her self-named jewelry business, and beyond that working and living in Foxborough. I do my jewelry shopping exclusively at Cindi's. She has almost everything someone could need in her shop, and can get anything else within a day or two. And if it only exists in your dreams, she can make your dream come true with the perfect piece in a short amount of time. I recommend Cindi's in the strongest possible terms.
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5
Dec 11, 2018
The staff is very knowledgeable and helpful!The atmosphere is very friendly, you are treated like a person, not a sale!
5
Oct 17, 2018
I had my ring sized and originally it was going to be very expensive. Cindi looked at it and decided to take the sizing balls off instead of cutting i...
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I had my ring sized and originally it was going to be very expensive. Cindi looked at it and decided to take the sizing balls off instead of cutting into the ring. She was really nice and I love how you feel at home there. Would recommend to anyone who needs a reputable jeweler😊👍
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5
Sep 28, 2018
5
Sep 07, 2018
5
Sep 01, 2018
Great place !Stunning Jewlery .People who work there are so nice .All kinds of great gifts .Definetly are great place to shop or do any of your jewelr...
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Great place !Stunning Jewlery .People who work there are so nice .All kinds of great gifts .Definetly are great place to shop or do any of your jewelry repairs !!!!A plus !!
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5
Aug 29, 2018
5
Aug 23, 2018
Fantastic staff!! Very friendly and truly focused on listening to me and what I wanted. Warm atmosphere....made me feel very comfortable being there. ...
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Fantastic staff!! Very friendly and truly focused on listening to me and what I wanted. Warm atmosphere....made me feel very comfortable being there. Thanks for the awesome watch!!
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5
Aug 22, 2018
I have been a customer since 1968 when Alex Spier owned the store and have been a customer at Cindi's since. Great service. All personnel are wonderfu...
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I have been a customer since 1968 when Alex Spier owned the store and have been a customer at Cindi's since. Great service. All personnel are wonderful. Great selection of jewelry.
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5
Aug 22, 2018
Always friendly. The service is prompt and professional.
5
Aug 14, 2018
I brought an antique pearl bracelet to Cindi's for a cleaning. Cindi was very knowledgable about the stones and provided an estimate of the value. Eve...
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I brought an antique pearl bracelet to Cindi's for a cleaning. Cindi was very knowledgable about the stones and provided an estimate of the value. Everyone was very friendly and helpful. I was very satisfied with the fast turnaround and clean results!
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5
Aug 11, 2018
The staff at Cindi’s are super professional and very welcoming. Cindi’s has something for everyone. This gem of a jewelry store has become our family ...
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The staff at Cindi’s are super professional and very welcoming. Cindi’s has something for everyone. This gem of a jewelry store has become our family go to for all jewelry and watch needs. We’ve enjoyed quick over the counter purchases as well as custom designed and created pieces. We are so pleased with our finds at this beautiful Foxboro jewelry store.
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5
Aug 10, 2018
5
Aug 09, 2018
5
Aug 08, 2018
Great service, very satisfied with the work.
5
Aug 07, 2018
My engagement ring was perfectly repaired at a reasonable cost.
5
Aug 06, 2018
I came in to resize my rings and left with an additional ring to add to my stack! Molly was so helpful finding exactly what I wanted. When I came back...
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I came in to resize my rings and left with an additional ring to add to my stack! Molly was so helpful finding exactly what I wanted. When I came back to buy the ring the next day not only did she remember which one it was but had looked for more similar and offered choices. Resizing only took one day. I will definitely be back. Thanks!
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5
Aug 03, 2018
5
Jul 31, 2018
Friendly, professional service. Mastery work....couldn’t be happier!