Top Tier Home Cleaning
2026-02-18T19:58:48.919Z
EDIT: The owner reached out to me to discuss the review and it was apparent this man cares deeply about his business and the service he facilitates. He offered to send a crew out to the residence to redo everything but as I no longer live in EP that wasn't a possibility. He immediately offered a refund of $150 which I believe is a satisfactory price reflection of original services provided. Below is the original review for posterity before communicating with the owner.Bottom line up front: the Move Out cleaning service passed my rental company’s inspection but it was definitely not worth the price or what you would expect at that price point.Good: Dusting all the weird places and Floorboards- excellent job here, only one doorframe was missed that I could find. Toilets, sinks, and bathtubs were cleaned well. I was also very impressed with the spot cleaning on the walls. She found em all!Weird: To preface this, I’ve never hired a cleaning service so if the following is “normal” then please ignore it. A pregnant lady with her teenage child showed up in their personal vehicle and started unpacking common household cleaning supplies. I guess I was expecting a van with a company logo and maybe more “industrial style” cleaning tools and not a $10 mop and bucket from Walmart.Bad: The floors were absolutely not vacuumed before they were mopped. After they left I had to go around and pick up all the wet clumps of dust/hair/fiber that you get when you don’t vacuum before mopping. To be fair, I don’t even know if she had a vacuum because the house was all hardwood with no carpet. The mop water was not changed much, if at all throughout the cleaning so it was just dirty water streaks back and forth through the house and rooms. All mirrors were streaked as well.I understand that lady was busting her ass and I have mad respect for what she does, especially while pregnant… but for $500 plus a tip that you have to put on the front end before the service is even booked I would expect more “cleaning company” and not “Facebook marketplace service”