bashir shahid - AS AUTO
2026-08-12T15:02:36.482Z
I honestly wish I could give more than 5 stars! ⭐️⭐️⭐️⭐️⭐️We came to France for what was supposed to be a day trip, but unfortunately ended up having problems with our car. Our one-day trip unexpectedly turned into two days, and we were extremely stressed as we were stranded without our car in a different country.We arrived at the garage right around closing time on the first day, yet they still kindly took our car in and did everything they could to help us. Throughout the whole situation, they were incredibly informative, patient, kind and reassuring, which made such a difference during what was a genuinely scary and stressful experience for us.When we returned to collect the car, they went above and beyond. Due to our circumstances, they kindly didn’t charge us for the diagnostic and even gifted us some extra items, which we really appreciated. I had also accidentally left my work phone somewhere in the car, and before we left, they took the time to help me search for it.The level of kindness and customer service we received was amazing. Being stranded with car problems in a country that isn’t your own can be incredibly overwhelming, but they made us feel reassured and looked after throughout the entire experience.We genuinely cannot thank the team enough for everything they did for us. I would 100% recommend this garage to anyone. Thank you so much for your kindness, generosity and help!