Wise Energy
2022-02-09T21:06:27.509Z
I had my solar system installed by them over 2 years ago and everything was great at the time of the installation. Recently, I had an issue with the system not reporting/working and I tried to contact them. Their manager reached out to me and let me the office staff and installation workers were all wiped out from covid but once everybody was cleared, he would send somebody out right away. Sure enough about two weeks later, I had a tech come out and troubleshoot and got everything going right the FIRST try. In between the time I was waiting, I got a call about once a week, letting me know they didn't forget about me and that they were just waiting for everybody to get clear/healthy. He had originally told me if my system wasn't working, he would send me a check for the PGE charges during the time it wasn't working. And sure enough, I just received the check in the mail. I'm glad this company stands behind their work AND their word about taking care of you and not just making empty promises. I HIGHLY recommend them for your solar installation.