I've been dealing with an on going car battle and these guys have helped every step of the way. The best communication I have ever received from a car shop. Really care about customer satisfaction and helping you solve your problem. I drive an Audi which is a pain and they are always happy to assist and go the extra mile. Best in the area by a long shot!! Less

This place is fantastic! Super friendly, great communication, and excellent mechanics. They are very accommodating—took my car in last minute and went above and beyond to fit my schedule. Truly top-notch service. 10/10 would recommend! Less

I've gone to Doug before, and he did a good job on my car. A problem came up that was within warranty at my last mechanic. Doug was upfront that I should save my money if it's in warranty rather than spend it on him. His honesty, clear communication in explaining the problem, and previous good work have earned him my future business as long as I'm local. Less

I had a great experience thanks to Jose and Douglas! I went in because I was having trouble removing my license plate due to old, stubborn screws, and they jumped in to help me right away. They were incredibly kind, professional, and quick to assist, making what could have been a frustrating situation completely stress-free. Their willingness to go above and beyond didn’t go unnoticed, and I truly appreciate their excellent customer service. If you're looking for a team that genuinely cares about helping people, Jose and Douglas are the ones to go to! Less

The best in Waltham. As an out of state college student living in the area, I couldn’t have found a better and more welcoming place. Douglas is great, and you can tell he genuinely wants to help his customers. Less