2026-11-02T14:57:47.160Z

Excellent customer awareness and very knowledgeable.

2026-10-31T14:09:19.996Z

There isn't much details. He did his job good. He was very polite and very nice and explained things to me. He even showed me it all and he said that he will check on the fan. So everything is good great. He was very nice and very friendly. I don't wanna add a photo

2026-10-28T23:04:03.427Z

Mike was polite professional and thorough in answering my questions and concerns.

2026-10-19T23:24:42.789Z

Mike did our yrly update on A/C and Furnace. Great job. Thank you.

2026-10-19T19:30:12.881Z

2026-10-14T18:28:38.461Z

Pleasant, knowledgeable, helpful

2026-10-13T19:33:51.831Z

Professional, friendly, and got the job done right.

2026-10-08T20:50:54.250Z

Mike was very courteous and understanding. He is returning to ensure everything is working properly tomorrow. Awesome young man.

2026-10-02T04:40:36.866Z

⭐ 1 Star — Extremely Disappointed With Their Warranty ServiceI would NOT recommend Little Heroes Cooling & Heating LLC based on my experience.I had my entire AC unit replaced by this company in April 2026, and the system is still under warranty. Unfortunately, I am already having problems with the new system, and the way this company has handled the situation has been extremely frustrating.On Tuesday, 09/22/2026, I contacted them about my AC not cooling properly and was told they would be available Thursday, 09/24/2026. On Thursday morning, they contacted me and said that due to car issues, they would not be available until Monday, 09/28/2026. I understood that things happen, so I waited.Monday, 09/28/2026, finally came, and they came out—but were inside my home for LESS THAN 20 MINUTES. I was told the AC was fixed.It was NOT fixed.The very next day, my house was back up to 82 DEGREES and the AC was not cooling. I have contacted Little Heroes multiple times by phone and message trying to get an explanation and have someone come back out under the warranty. I have received NO response and no return call.This is completely unacceptable.I paid to have an entire AC system installed only a few months ago, and it is still under warranty. I shouldn't have to repeatedly chase a company down just to get them to respond to a warranty issue—especially when the problem was supposedly "fixed" and failed again the very next day.Things can break. Repairs can sometimes require multiple visits. I understand that. What I don't understand is a company refusing to communicate with a customer after taking their money and providing a warranty.The lack of follow-up and customer service has been extremely disappointing. I expected Little Heroes to stand behind the work they performed, but based on my experience, that has not been the case.If you're considering using this company, I would strongly encourage you to think carefully about how they handle warranty issues and customer service AFTER the installation is complete.UPDATE 10/01/2026:After Little Heroes Cooling & Heating LLC did not respond to my calls and messages, I contacted American Home Shield (AHS) myself. AHS sent a technician to inspect the system, and I was informed that the capacitor is the issue causing my AC not to work.I was also informed that because the system was installed by Little Heroes Cooling & Heating LLC and is still under warranty, AHS cannot cover the repair and I need to have the installing company address the issue.This is exactly why I have been trying to get Little Heroes Cooling & Heating LLC to respond. The company has now publicly stated that they will escalate my case and prioritize a return visit. I hope they follow through and properly resolve the warranty issue.My AC is still not working, and my home has reached 82+ degrees. I will update this review again once the problem has actually been resolved.

2026-09-29T21:41:19.612Z

Great experience. Christian arrived when promised, walked me through each step, made recommendations to stop this happening in the future. I highly recommend him and this firm.

2026-09-28T23:41:54.607Z

Christian came out today and took care of our needs. Great and fast service, thank you Little Heroes.

2026-09-23T17:52:44.673Z

Great personal service

2026-09-23T01:25:45.503Z

It has been almost 2 weeks and my a/c still doesn't work, my insurance said this was the only place available, and I am worried my dog might overheat and die at this point, we are miserable... I am hoping we become a priority soon, because this sucks! I'm just glad it quit being over 90 degrees this week!

2026-09-22T21:05:27.691Z

Great service, will definitely call again.

2026-09-17T23:46:28.389Z

Quick to fix!

2026-09-16T19:22:22.994Z

2026-09-16T00:16:09.650Z

Mike was very professional and efficient. Would definitely recommend.

2026-09-15T04:18:34.447Z

Little Heroes is the best AC company in Arizona. They are the most professional, reliable and honest people I have ever met. They are also very good technicians and installers. At first my wife ,Luwam had a misunderstanding with Little Heroes but they went above and beyond to rectify the situation. They honestly did more than what they should had done, in order to fix the misunderstanding or miscommunication.

2026-09-15T04:16:56.001Z

Little Heroes is the best AC company in Arizona. They are the most professional, reliable and honest people I have ever met. They are also very good technicians and installers. At first my wife ,Luwam had a misunderstanding with Little Heroes but they went above and beyond to rectify the situation. They honestly did more than what they should had done, in order to fix the misunderstanding or miscommunication.

2026-09-14T22:22:17.440Z

2026-09-12T01:09:28.251Z

2026-09-04T21:52:45.294Z

Quick, efficient work. Very professional.

2026-09-04T21:37:25.207Z

Mike was courteous and professional. Thank you!

2026-09-03T00:25:05.164Z

sent SOS on Sunday, Lil Hero's came out on Monday & diagnosed problem and ordered part, part came in and they came out and installed the part and now I have cool air coming out the vents!!!!! yeah!!!

2026-08-26T15:07:25.386Z

Tech was professional, did a good job diagnosing issue and installing new part when it came in. I would recommend Little Heros to anyone needing HVAC services.

2026-08-26T03:11:24.623Z

Thank you Little Heroes.Very helpful throughout.

2026-08-25T22:38:51.758Z

Professional quick and thorough.

2026-08-25T20:26:12.696Z

Very fast, didn't try to sell me anything I didn't need. May have another five years life on current system. Good to hear.

2026-08-24T23:49:25.041Z

2026-08-24T20:54:41.608Z

Service took less than 30 minutes and cold air is flowing after 5 days of no AC.Grateful for the speedy and knowledgeable response.