based on 35 reviews
I HIGHLY recommend Premier Partners for restoration needs!They were so prompt in responding. Within a couple of hours Anthony and Annabelle showed up at our site. We were in a very stressed state after a family tragedy and enormous mess. The two of them were so caring and compassionate during this situation. Their professionalism far exceeds the industry standard!Aside from our personal event rec... More
I HIGHLY recommend Premier Partners for restoration needs!They were so prompt in responding. Within a couple of hours Anthony and Annabelle showed up at our site. We were in a very stressed state after a family tragedy and enormous mess. The two of them were so caring and compassionate during this situation. Their professionalism far exceeds the industry standard!Aside from our personal event recently we also do general contracting, remodels, new construction etc, and used other restoration services in the past. After our experience with Premier Partners we will never use any other company.I can't say enough about how wonderful the entire team is!!!Thank you so much! Less
I called them on a Sunday afternoon and they immediately returned my call. A project manager listened to what I needed done in my crawl space to get my house ready for market. They crew showed up the next morning and was done by noon. I would highly recommended this company for your home remediation needs. Very professional and affordable.... More
I called them on a Sunday afternoon and they immediately returned my call. A project manager listened to what I needed done in my crawl space to get my house ready for market. They crew showed up the next morning and was done by noon. I would highly recommended this company for your home remediation needs. Very professional and affordable. Less
Absolutely loved working with Annabelle. Her paint knowledge was extremely helpful and would definitely come back again! Thank you so much
This company was great to work with. They came and got everything done in a timely and professional manner. I also appreciated the recommendation for a contractor for the next phase of our project, as well as the follow up communication to see how things were progressing. Would recommend them to others!... More
This company was great to work with. They came and got everything done in a timely and professional manner. I also appreciated the recommendation for a contractor for the next phase of our project, as well as the follow up communication to see how things were progressing. Would recommend them to others! Less
Great when it comes to packing items. Not the best when it comes to actually restoring the home. Everything in my house I've had to be redone twice or more. They hire the cheap contractors to do home repairs who skip little details (not peeling off masking tape, not removing plastics to get full paint coverage, etc). They do repair their mistakes after I told them, so they do make right with thei... More
Great when it comes to packing items. Not the best when it comes to actually restoring the home. Everything in my house I've had to be redone twice or more. They hire the cheap contractors to do home repairs who skip little details (not peeling off masking tape, not removing plastics to get full paint coverage, etc). They do repair their mistakes after I told them, so they do make right with their clients. They also painted the whole interior ceilings of my home black when I never asked for that, to which they had to re-do to a gray. When they did this, they didn't even remove the hardware (dome lights, door hardware, etc) to get the black paint underneath. I've asked them to fix them, but that doesn't cover every trim I forgot to mention. Lazy contractors. Overall, they try to make it right by fixing their mistakes. But I definitely don't like all the rework. Less
We had a wonderful experience with Premier Restoration. Our home experienced some water damages when a hose/valve on the toilet broke. Tylor showed up to my house unexpected (it was like a guardian angel) and called his guys late on a Tuesday night to get to work. They extracted all the water from our carpet, removed our garage ceiling and insulation that took the brunt of the damages and left us... More
We had a wonderful experience with Premier Restoration. Our home experienced some water damages when a hose/valve on the toilet broke. Tylor showed up to my house unexpected (it was like a guardian angel) and called his guys late on a Tuesday night to get to work. They extracted all the water from our carpet, removed our garage ceiling and insulation that took the brunt of the damages and left us with several fans for drying. They returned the following day to assess the damages and remove carpet pad, flooring, etc. Trevor, Andrew and Seamus were great!! Super professional and very friendly. They were also great at communication and always on time and respectful of our home. Highly recommend these guys!! Thanks Premier! Less
This team is great. They adeptly mitigated the water damage and followed through with everything. The whole time they just tried to make it easy on us! Highly recommend!... More
This team is great. They adeptly mitigated the water damage and followed through with everything. The whole time they just tried to make it easy on us! Highly recommend! Less
Do not let the reviews fool you this group is terrible and lack compassion or sense of urgency to get the job done honestly and in a timely manner. They drag their feet while more damage occurs and then charge more. They use fancy tech to look sophisticated but are really just lazy and pretentious. Beware... More
Do not let the reviews fool you this group is terrible and lack compassion or sense of urgency to get the job done honestly and in a timely manner. They drag their feet while more damage occurs and then charge more. They use fancy tech to look sophisticated but are really just lazy and pretentious. Beware Less
We had a great experience with Premier Restoration! They were quick to respond, very easy to work with, and very efficient on the job. We will definitely be doing business with them in the future!... More
We had a great experience with Premier Restoration! They were quick to respond, very easy to work with, and very efficient on the job. We will definitely be doing business with them in the future! Less
I’ve been using this company for several years. They have been excellent in all of my restoration needs in new home constriction, very responsive and accommodating. The best thing is they stand up for what is right, and do the right thing for the right reason... More
I’ve been using this company for several years. They have been excellent in all of my restoration needs in new home constriction, very responsive and accommodating. The best thing is they stand up for what is right, and do the right thing for the right reason Less
I have experienced both the community involvement and the amazing customer service from Premier Restoration Partners! I have had the pleasure of volunteering alongside many of the owners and employees at multiple community events. Recently I reached out for some help for some customers who were a little overwhelmed with a huge water emergency. Premier was on site in 15 minutes! The customer could... More
I have experienced both the community involvement and the amazing customer service from Premier Restoration Partners! I have had the pleasure of volunteering alongside many of the owners and employees at multiple community events. Recently I reached out for some help for some customers who were a little overwhelmed with a huge water emergency. Premier was on site in 15 minutes! The customer could not say enough nice things about Annabelle, Seamus, Cassie, Allie or the rest of the team. They let us know how grateful they were to have a team of knowledgeable professionals take on the mess. Premier had carpets out and were assessing damage but most of all they gave our customers peace of mind knowing they would have help all the way through the process. HUGE thanks for all they do in our community and for being the experts we know will take great care of our customers! Less
I’ve spent years working with the ownership of this company, and they genuinely put their customers first. Highly recommended!
Tyler Justin and Jesse where here to help so quickly and did a wonderful job thank you for helping us in our time of need!
Jessie and the rest of premier restoration was nothing but kind and helpful during our fire crisis. They went lengths for all of us involved in the fire, helped calm us in a time where peace was nonexistent. At first I thought, why are these guys helping me so much. But after it was all said and done, the kindness came from the bottom of their hearts. I cant thank them enough.... More
Jessie and the rest of premier restoration was nothing but kind and helpful during our fire crisis. They went lengths for all of us involved in the fire, helped calm us in a time where peace was nonexistent. At first I thought, why are these guys helping me so much. But after it was all said and done, the kindness came from the bottom of their hearts. I cant thank them enough. Less
Jesse and the team at Premier were on the ground being helpful from day one of our fire loss. Walked me through the maze of insurance claim work and went above and beyond wherever they could. I appreciate all the hard work from them and would happily recommend them to anyone else who needed help with restoration and insurance claim work.... More
Jesse and the team at Premier were on the ground being helpful from day one of our fire loss. Walked me through the maze of insurance claim work and went above and beyond wherever they could. I appreciate all the hard work from them and would happily recommend them to anyone else who needed help with restoration and insurance claim work. Less
Thank you Jesse and all the others from Premiere Restoration. First they went into the burned out rubble to pull out my Mom's ashes, then my dogs and cats, then hand scooped Bob's into a zip lock bag. They took them all and miraculously were able to clean my mom's enough that it's barely noticeable. The pets boxes were badly burned but they placed them all in individual zip lock bags with their... More
Thank you Jesse and all the others from Premiere Restoration. First they went into the burned out rubble to pull out my Mom's ashes, then my dogs and cats, then hand scooped Bob's into a zip lock bag. They took them all and miraculously were able to clean my mom's enough that it's barely noticeable. The pets boxes were badly burned but they placed them all in individual zip lock bags with their names. Fantastic company. Less
We had a house fire on 7/13/24. While our house was on fire there were many people who showed up trying to do the board up and some were pretty pushy. There was someone there who was not approaching us, but she was speaking to the fire department and then came to offer me masks, bags, headlamps and booties for walking through our house to grab the limited belongings we could take with us. Come... More
We had a house fire on 7/13/24. While our house was on fire there were many people who showed up trying to do the board up and some were pretty pushy. There was someone there who was not approaching us, but she was speaking to the fire department and then came to offer me masks, bags, headlamps and booties for walking through our house to grab the limited belongings we could take with us. Come to find out it was Jesse with Premier. She offered to help us find a hotel for the night, call a person to help round up animals and anything else we needed to get us through the evening. Our family thought she was with the fire department because she was not pushing us to let them board up our home. She was showing compassion and offering to help in any way she could. Once we realized she was with Premier, we asked her to help with all of that evenings events. Once we were able to walk through the home, she and Annabelle (project manager) took photos for us, made sure we all had a safe place to go, and helped us round up some clothes. The same day, Jesse came to meet us and brought our family lunch. Premier got the business from us because they were helpful in a time of need without pushing their way towards boarding up our home just to get a job. They are still helping us. Annabelle is an amazing project manager and we could not have felt more blessed to have met their whole team but especially Jesse and Annabelle! Thank you to the team at Premier for everything you have done and will do for people in the future. The world needs more people like you :) Less
A 3 alarm fire burned and damaged the apt complex where I live in the middle of June 2024 . 12 units were destroyed and the family's of those units had to permanently relocate. After the smoke and dust settled , I was lucky and very relived to find out my unit with all my belongings were not destroyed . I had been told I was not allowed back in my unit for 72 hours so I had no place to go other t... More
A 3 alarm fire burned and damaged the apt complex where I live in the middle of June 2024 . 12 units were destroyed and the family's of those units had to permanently relocate. After the smoke and dust settled , I was lucky and very relived to find out my unit with all my belongings were not destroyed . I had been told I was not allowed back in my unit for 72 hours so I had no place to go other than my car . Jesse saw to it personally and assisted me at gaining temporary access to my unit so I could retrieve some cloths , my medications and food for my service dog . Jesse also made sure The Red Cross interviewed me and set me up with temporary assistance . Jesse also cleared some red tape for me with a motel chain and helped set me up with a room for a couple of days where I could stay with my service dog . I can not speak high enough praise for the help, resources and comfort Jesse brought into my life during this most stressful time in my life . Thank You Jesse ! Kenny & Milo Less
Love these people, Jesse was on site and my first thought was this is someone who genuinly just want to help. Saved my family from so much burden and heartache, the board up went up that night in the rain & cold. Jesse was there with us every step of the way get me and family back on our feet and went above an beyond for us. Premiere as whole treated us like family and did what was best for us. ... More
Love these people, Jesse was on site and my first thought was this is someone who genuinly just want to help. Saved my family from so much burden and heartache, the board up went up that night in the rain & cold. Jesse was there with us every step of the way get me and family back on our feet and went above an beyond for us. Premiere as whole treated us like family and did what was best for us. And helped with so much more than what they obligated to. Less
It you want your place to be done correctly from the time they step into the door until the time they leave I would highly recommend them. They are careful with everything and take the time to communicate what is being done along with being very knowledgeable.... More
It you want your place to be done correctly from the time they step into the door until the time they leave I would highly recommend them. They are careful with everything and take the time to communicate what is being done along with being very knowledgeable. Less
Our 4-bay garage fire (3 vehicles inside) with extensive smoke damage to loft and cleanup inside home was professionally cleaned, repaired, restored and settlement negotiated with insurance company. Over 400 items/boxes were packed out for cleaning. It was a pleasure working with professional associates knowing they had repair skills. We would use PRP again and recommend to others.... More
Our 4-bay garage fire (3 vehicles inside) with extensive smoke damage to loft and cleanup inside home was professionally cleaned, repaired, restored and settlement negotiated with insurance company. Over 400 items/boxes were packed out for cleaning. It was a pleasure working with professional associates knowing they had repair skills. We would use PRP again and recommend to others. Less
Top notch crew over at Premier Restoration, amazing work and attention to detail, they take care of the customer and never fail to put customers needs first, I would recommend them to anyone of my friends and family. CALL and ask for Tyler, Jon, or Anthony; THEY WILL TAKE CARE OF YOU!!... More
Top notch crew over at Premier Restoration, amazing work and attention to detail, they take care of the customer and never fail to put customers needs first, I would recommend them to anyone of my friends and family. CALL and ask for Tyler, Jon, or Anthony; THEY WILL TAKE CARE OF YOU!! Less
I highly recommend Premier Restoration. I have (unfortunately) had two flood events and they were stellar each time. I feel confident knowing that I have experts that I can trust and rely on should the same bad luck strike again. The first event was a major flood, we awoke in the middle of the night to a burst input valve on our sink which flooded our kitchen and was raining down on our basement... More
I highly recommend Premier Restoration. I have (unfortunately) had two flood events and they were stellar each time. I feel confident knowing that I have experts that I can trust and rely on should the same bad luck strike again. The first event was a major flood, we awoke in the middle of the night to a burst input valve on our sink which flooded our kitchen and was raining down on our basement. They awoke in the middle of the night to take my call and were here first thing in the morning. Their quick work saved our kitchen's cabinets and wood floors.They did a superb job mitigating the basement immediately to prevent mold or further damage and they worked directly with my insurance company so I never had to worry about anything on the front end of my claim for mitigation. [They did not offer full restoration services at that time; they do now and I would trust them with it given my experience.] The second event was a frozen pipe that I caught immediately. I spoke with Andrew multiple times through the weekend as I did mitigation steps myself since they were unable to safely reach me due to the icy conditions across the city. His expertise and my having already worked through one flood meant that I was able to dry my ceiling by myself. Art, who worked on my first flood, came out as soon as it was safe to drive and assessed the situation and counseled me to keep drying it myself and gave me additional tips to get it done right. There was no charge for this second trip. THAT is someone you can trust, someone who won't needlessly work on your home for the sake of starting an insurance claim. Bravo, Andrew and Art. I hope to never need to call you again but I feel like a more secure homeowner knowing who I trust if I need help with emergency mitigation and restoration. Less
Jesse and her folks helped during a chaotic time with a fire at our complex and did a professional and incredibly timely job of the emergency board up/securing down of our unit. They not only handled the initial job but were responsive and available each subsequent time we had something come up post-fire. As to the costs and insurance portion, it seems to me that the insurers and the restoratio... More
Jesse and her folks helped during a chaotic time with a fire at our complex and did a professional and incredibly timely job of the emergency board up/securing down of our unit. They not only handled the initial job but were responsive and available each subsequent time we had something come up post-fire. As to the costs and insurance portion, it seems to me that the insurers and the restoration companies generally work from the same software product regarding the value of the work they complete and I found their invoice to be right in line with my expectations. I would absolutely use their services again. Less
All I can say is thank you for everything! Jesse was beyond amazing! I didn’t feel like I was talking a employee of their company I felt like she was a friend and was going through what we were going through ! This is definitely a company with good humans ready to help! Recommend!!!! Thanks for everything you guys ! Benita... More
All I can say is thank you for everything! Jesse was beyond amazing! I didn’t feel like I was talking a employee of their company I felt like she was a friend and was going through what we were going through ! This is definitely a company with good humans ready to help! Recommend!!!! Thanks for everything you guys ! Benita Less
Premier Restoration Partners did an excellent job of detoxifying and cleaning all the walls and ceilings in an apartment we manage. They sanitized and cleaned all of the cabinets - inside and out - and were very professional in everything they did for us. We will use them again in similar situations.... More
Premier Restoration Partners did an excellent job of detoxifying and cleaning all the walls and ceilings in an apartment we manage. They sanitized and cleaned all of the cabinets - inside and out - and were very professional in everything they did for us. We will use them again in similar situations. Less
They did good work but as the previous review mentioned, they are money hungry and bill the insurance as much as they can. My insurance State Farm is really great, they didn't disagree with any of their estimates and issued payment. Once, I told them my insurance had processed and pay the full claim, they started to bill additional fees I never agreed to, to my insurance. Again, State Farm was gr... More
They did good work but as the previous review mentioned, they are money hungry and bill the insurance as much as they can. My insurance State Farm is really great, they didn't disagree with any of their estimates and issued payment. Once, I told them my insurance had processed and pay the full claim, they started to bill additional fees I never agreed to, to my insurance. Again, State Farm was great and paid it but be careful to make sure they don't have direct access to your insurance company because they will be charging random fees you never agreed to. They did do good work so, complains to date on the service. I believe in fair business practices and they definitely don't abide by those rules. Less
I had a skylight that was leaking which caused water damage to my ceiling, and this company was super responsive. All three guys that I personally met, the person who did the initial assessment (forgot his name, very nice guy), Andrew, and Mario, were extremely professional, and really seemed to care about the job, my property, and any concerns I had. I highly recommend Premier Restoration and ... More
I had a skylight that was leaking which caused water damage to my ceiling, and this company was super responsive. All three guys that I personally met, the person who did the initial assessment (forgot his name, very nice guy), Andrew, and Mario, were extremely professional, and really seemed to care about the job, my property, and any concerns I had. I highly recommend Premier Restoration and would definitely use them again. Less
We had mold concerns in our attic after finding a water leak. The Premier team was easy to get ahold of and they were even able to come complete an inspection the same day! Casey was very professional and took lots of great pictures so he could explain to us where the mold was and what they would need to do to get rid of it. They had a complete bid over to us the next day! We were able to get sch... More
We had mold concerns in our attic after finding a water leak. The Premier team was easy to get ahold of and they were even able to come complete an inspection the same day! Casey was very professional and took lots of great pictures so he could explain to us where the mold was and what they would need to do to get rid of it. They had a complete bid over to us the next day! We were able to get scheduled quickly and mold is taken care of. Premier was a dream to work with! Less
Complete Losers. I bet all the five stars are friends of theirs (Anthony Noble who is below me in the comments is an owner). They are not interested in doing your project, they are interested in soaking your insurance company. They are not service providers, they are insurance scammers. Lots of luck if you do business with them, but then again, you probably have an IQ over 80, so you wont.... More
Complete Losers. I bet all the five stars are friends of theirs (Anthony Noble who is below me in the comments is an owner). They are not interested in doing your project, they are interested in soaking your insurance company. They are not service providers, they are insurance scammers. Lots of luck if you do business with them, but then again, you probably have an IQ over 80, so you wont. Less
Great people to work with go way over there obligations would recommend them for any job loved the whole crew