2026-02-07T23:40:19.189Z

I have been a patron of this braiding shop for about three years. I usually don’t write reviews, even if I’m dissatisfied, but this time I felt compelled to share my experience. I waited four hours for my appointment scheduled at 1 o’clock, and Adja wouldn't look at me at 5:27pm, so I politely ask how much longer after 5:27 pm. All she couldsay is its going to be longer. Now Im looking at her grabbing a bowl and spoon to eat. Meanwhile, someone else who arrived with their hair partly braided was seated within 30 minutes. The customer service is terrible, and the last time I got my hair braided, it started to come apart after just three weeks. Now it's late on a Saturday and I don't know anyone else who can do my hair this late. Very unsatisfied. I will have to find another place from now on.

2026-02-07T02:08:13.151Z

2026-01-01T04:28:12.892Z

Really cute braids!!! Today was my first time here, but I’ll be sure to be back! My waist-length knotless is really cute!

2025-12-24T04:42:15.262Z

I received braiding services here on 11/28. When my braids began to unravel on 12/19, I discovered that my natural hair had been cut without my knowledge or consent. I contacted the owner by call and text on 12/23, and they refused to take responsibility, offering only a discounted re-braid or no resolution at all. Cutting a client’s hair without permission is unacceptable and unprofessional. I do not recommend this shop.

2025-11-24T15:29:01.292Z

I’ve been coming to Adja’s branding for 8years. I came yesterday 11/24 and booked small knotless in orange color. I love my hair so much and I’ve gotten a lot of compliments already. Thank you sooooo soooo much Adja! I went in as a walk in around 11a left around 5p.

2025-11-21T21:51:54.333Z

I absolutely love my hair. Thank you Mariam.

2025-10-06T23:04:58.473Z

WASTE OF TIME — VERY DISAPPOINTING EXPERIENCEI called ahead and scheduled an appointment, explaining it would take me about 1.5 hours to get there. We agreed on a specific time. When I arrived, the person I spoke with was not there. I was then asked to wait another 1.5 hours, which I declined since I had already driven that long to keep my appointment.Despite that, I still waited about 30 minutes before being seated and another 15 minutes before anyone started — a total of 45 minutes. I repeatedly asked for the price, and after some back and forth, they finally called the owner. The price quoted was, in my opinion, unreasonably high. I have a shaved head with a high fade, yet I was being charged the same as someone with a full head of hair.I politely asked if we could come to a fair middle ground, given that I had driven so far, shared my desired style in advance via text, and was initially told, “It won’t be much — let’s discuss when you come in.” Instead, the stylist wasn’t there, and the owner gave a completely different quote over the phone. That’s what I consider a bait-and-switch situation.To make matters worse, the women in the shop began speaking in another language, and though I couldn’t understand every word, it was clear they were frustrated that I didn’t agree to the inflated price. They had only done one braid, which I asked to be taken down, as I didn’t want to waste more time.Honestly, I should have left the moment they told me to wait another 1.5 hours — that part is on me. But the lack of professionalism, poor communication, and overall customer service are on the shop. I left feeling disappointed and disrespected.

2025-09-24T17:48:48.686Z

I've taken my girls here a few times, but never again after the last experience. Got the girls hair braided in two braids, just for something simple. It was messy, too thick, hair wasn't blown out enough and so their natural hair was coming out of the braid, legit the next day. Gel clumped up all over their heads, it was sloppy work. Edges were gelled sloppily, there's better and neater braiders in the area, especially when it comes to kids hair.

2025-09-11T19:37:03.885Z

I had 3 people braiding my hair; and my hair was gorgeous after they were finished. BUT about 3 weeks into wearing my braids...braids started falling out. Which is bad enough, but i was unable to find the hair that was missing the braid which had me concerned. Once the 3rd braid fell out, I was able to see that my hair was coming out attached to the braid! I will NEVER visit here again. I was taught as a child not to let just anyone comb your hair, and i guess i had forgot about that in my old age. But thank you ladies for reminding me of this information! I hope your future customers have a better experience with your services than I did.

2025-08-19T12:06:13.103Z

would give 0 stars if i could they are VERY rude and unprofessional. save your time and gas and go somewhere else!

2025-08-12T15:58:43.294Z

If I could give this place a 0 star I would. I don’t like to give negative reviews because I know how much it could affect a business and I’m a person of grace. But this is the most unprofessional braiding shop I have ever been to. My younger cousin was dropped off at around 10am to do her hair before school starts and I am aware of how busy this period is. I came at around 7pm to see if she was done and when asking about an estimated time of when she would be done, I was met with a very cold tone. I tried to be cordial considering this lady is old enough to be my grandmother but she was still incredibly rude. She asked about payment and with all due respect I am not used to paying in full when a service is not done. But I agreed to paying. I went to grab some food for my cousin and when I came back, I told her I’d pay her when her hair was done. She didn’t even have the decency to respond to me, she just looked up at me and pointed at her sign that said “payment first before services are rendered.” I understand different establishments have different rules, but I was more appalled at the lack of professionalism she displayed by not even responding properly to me or even trying to reassure me that my sister’s hair would be done. But still payment was sent. I left and waited. An hour later, I texted my younger cousin and asked if her hair was started yet she said it hadn’t been started and that the lady doing her hair was on tik tok live and kept leaving. Imagine my shock and disgust. I decide to go back to the shop and wait there. Come to find out she only started when I got there. And I was met with mean looks all because I wanted my cousin to leave after a long day of braiding her hair. Not to mention, other girls were there with their hair half done or not even started. Another girl left shortly saying she’d come back tomorrow. My question is: WHY ACCEPT CLIENTS IF YOU ARE SHORT-STAFFED? The answer is GREED. I understand hair braiding can take a long time, but there was no reason for this particular hairstyle to take as long as it did considering it was upper back length. Not to mention my cousin was told to come by 10 even though we wanted to come earlier but her hair wasn’t started till 11 AM. It should’ve been finish at least 8 hours max. They still collected money but had no urgency to finish the hair. They would start one person’s hair, not finish it and bounce to the next. They were keeping minors way past 10. And had no remorse or made no attempt to ease their customers. We finally finished around 12:30am and the hairstyle barely matched what was requested. Mind you she also tried to get the other young girls to come in tomorrow morning before school but only wanted to take $20 off their cost. And their cost was 250+. The lack of empathy displayed was so disgusting. I wouldn’t encourage anyone to bring their child here unless you are staying the whole time because they will exploit you, your time and your child. This is no way to run a business.

2025-08-12T06:17:15.632Z

Horrible Customer Service. I a giving one star because they are good at their craft , but extremely rude to customers. They treat you like they are doing you a favor. They keep accepting customers, even when they don’t have the capacity. Imagine keeping kids till after 1:00 am!!!! They are short staffed and won’t tell you till after you have paid. Then they ignore the kids while scrolling away on TikTok, just because their parents are not there. The worst part, they don’t apologize for their shitty behavior. Very unprofessional business practices.

2025-08-10T21:09:52.137Z

Love this place! My kid gets their braids done here and they always come out perfect. They’re fast, affordable, and do an amazing job every time. Highly recommend!

2025-08-02T21:26:41.371Z

Took my daughter in for French curl braids and they turned out amazing. Adja and her team are the best in Desoto. We’ll be back soon.

2025-07-29T22:07:38.183Z

I love the services. They are very kind,and warm atmosphere. I came to see if they had an opening. She told me I could be seen now. Nice price, and the braids are wonderful. I'm feeling myself. Thank you! I will be back. Hair included in the price!

2025-07-19T16:57:09.502Z

I’ve been coming here since 2016, loveee their work! Very nice, and fast. They don’t disappoint at all. 10/10 service every time!

2025-07-19T16:52:22.319Z

Great braiding shop been coming since 2020 . It’s first come first serve but other than that my hair always comes out Amazing

2025-07-19T13:39:28.431Z

Love them literally come every other month.

2025-07-19T13:37:06.358Z

This is my 3rd time coming there very persistent and welcoming and have great service and great atmosphere

2025-07-19T01:02:20.700Z

Amazing service and love the hairstyle and was able to come and get braids done last minute.