2026-05-13T06:47:44.717Z

Thanks for a lovely experience getting my ear pierced, Abi was calm and friendly and took the time to get the placement as I preferred. Very happy with my experience

2026-05-10T08:45:05.282Z

A beautiful space. From brows with Sabrina, to facials with Cleo and Elise, a cut with Ashley, and most recently piercings and curation with Abi, I’ve had wonderful experiences and couldn’t recommend them more.

2026-05-08T16:04:00.530Z

Such a friendly and calming atmosphere, Sabrina went above and beyond my expectations and I cannot thank her enough!

2026-05-02T05:25:50.555Z

I’m extremely disappointed after two separate experiences here, both of which left me feeling completely overlooked as a new customer.The first was arranging an eyebrow consultation. After several back-and-forth emails to confirm a time, the day came and went without any call or follow-up. This was something I had specifically planned ahead for my 50th birthday, so being let down like that was particularly frustrating.The second experience was booking a nose piercing consultation. At no point was it made clear that there would be a wait of over six months for a nose ring after my initial nose piercing elsewhere. I was also required to pay a non-refundable deposit, which now feels unreasonable given the lack of transparency. It ended up being both a waste of my time and my money.Overall, the level of communication and clarity has been poor. As a new customer, I shouldn’t have to chase for basic information or reliability. Based on these experiences, I won’t be returning or recommending this business.

2026-04-29T20:31:36.349Z

Aye was very welcoming and took a thorough history of my neck and back issues. This was an initial visit and I was pleased that it managed to ease my chronic pain quite significantly. I look forward to continuing this pain relief journey 😊

2026-04-29T15:58:24.766Z

I had a very positive first facial and was recommended Sabrina, so I booked lash and brow services on 19 April for 30 April.I contacted the salon multiple times over the following week and a half to arrange the required patch test, using the contact methods they direct customers to use, including Instagram. Despite this, my messages were not answered until shortly before the appointment, at which point I was told a patch test could not be arranged, meaning I could not go ahead with the service.As the salon encourages customers to contact them via Instagram, it is their responsibility to monitor and respond to messages in time, especially when a required patch test is involved. I was also blocked on Instagram, which made resolving the issue impossible.No apology or acknowledgment of responsibility was offered for the lack of response despite being contacted well in advance. This experience was disappointing due to poor communication and lack of accountability.Edit following owner’s reply:The owner’s response did not address the unanswered messages sent over more than a week while I was trying to arrange the required patch test, which was the main issue.Salon has also deleted my first review so I am reposting

2026-04-28T19:10:50.138Z

Abi was fab. Warm, knowledgable and super gentle. I will be back.

2026-04-25T13:25:33.232Z

It’s a lovely calm and friendly vibe in SHY and Abi in particular was so kind and knowledgeable when I got my ancient ear piercings opened up again. The coffee is also excellent! Now I’m just looking for an excuse to go back :)

2026-04-13T13:07:21.809Z