From purchase to delivery, they were amazing! They had a lot of options, affordable prices, great customer service, quick delivery! I can’t wait to sl...
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From purchase to delivery, they were amazing! They had a lot of options, affordable prices, great customer service, quick delivery! I can’t wait to sleep on my new mattress, all night long!
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5
Apr 19, 2025
5
Apr 19, 2025
Definitely would recommend Samantha she is very kind and if you are looking for a mattress this is your go to place she delivered same day an our son ...
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Definitely would recommend Samantha she is very kind and if you are looking for a mattress this is your go to place she delivered same day an our son said “his bed is comfy and thank you ”
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5
Apr 16, 2025
Best experience ever! Samantha helped us find the perfect mattress set and has the best prices around!
5
Apr 16, 2025
Samantha was honest and very nice. On top of that, they delivered within 2 hours on a Sunday!
5
Apr 15, 2025
Great experience! Very welcoming with my little ones in tow and made the process so simple! I would buy from here again in the future!!
5
Apr 12, 2025
Samantha was very sweet. She was very helpful. Shs got me in & out in a timely fashion. 10/10 & I will highly recommend to more ppl. Also, same day de...
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Samantha was very sweet. She was very helpful. Shs got me in & out in a timely fashion. 10/10 & I will highly recommend to more ppl. Also, same day delivery on everything. The delivery guys were awesome. Thank you all.
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5
Apr 12, 2025
Samantha was very accommodating to our busy schedule with a short notice. She explained all of our options very thoroughly and was very helpful throug...
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Samantha was very accommodating to our busy schedule with a short notice. She explained all of our options very thoroughly and was very helpful through the entire process. We are very pleased with our purchase!
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5
Apr 09, 2025
This place was ABSOLUTELY amazing, quick responses and professionalism from start to finish. Delivered at the correct time all the while staying in to...
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This place was ABSOLUTELY amazing, quick responses and professionalism from start to finish. Delivered at the correct time all the while staying in touch with me for my ETA. Would definitely choose them again for all my mattress needs
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5
Apr 09, 2025
Definitely recommend!!! We felt more like friends hanging out than doing business. Great service and went above and beyond for us!!
5
Mar 29, 2025
Samantha was amazing , the sweetest ever she made sure that i felt comfortable with my purchase very affordable communication was everything from star...
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Samantha was amazing , the sweetest ever she made sure that i felt comfortable with my purchase very affordable communication was everything from start to finish
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5
Mar 21, 2025
Great customer service! ⭐️⭐️⭐️⭐️⭐️They go above and beyond to make sure you take home the perfect mattress that fits your needs and budget. Would high...
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Great customer service! ⭐️⭐️⭐️⭐️⭐️They go above and beyond to make sure you take home the perfect mattress that fits your needs and budget. Would highly recommend anyone needing a new quality mattress to shop with Mattress By Appointment Bay Minette.
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5
Mar 21, 2025
samantha was a great help!
5
Mar 18, 2025
5
Mar 17, 2025
If you need a mattress SAMANTHA is your girl!!!Very nice, friendly and helpful!!
5
Mar 13, 2025
The service was great this lady that help me went out of her way to get me approved and make it possible to finish everything online instead of going...
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The service was great this lady that help me went out of her way to get me approved and make it possible to finish everything online instead of going into the store. Service was amazing she really explained everything thoroughly. We love our items and definitely recommend this place for anyone that looking for mattress or box spring. All in all experience is greatly satisfied. Will definitely buy from them again.
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5
Mar 11, 2025
Very professional and kind. Wuick, easy and gave great detail! Definately a great process with great product!
5
Mar 08, 2025
Great prices and great customer service! You can’t beat it! I recommend them to everyone I know! We discussed our needs and our budget and she made it...
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Great prices and great customer service! You can’t beat it! I recommend them to everyone I know! We discussed our needs and our budget and she made it happen!
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5
Mar 05, 2025
5
Mar 02, 2025
AMAZING customer service. Super fast delivery. Samantha was the absolute sweetest. Will definitely use again and most definitely recommend
5
Feb 17, 2025
Samantha is so kind! The whole experience was quick and easy. She advised me on the perfect mattress to match my bed. They delivered my mattress t...
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Samantha is so kind! The whole experience was quick and easy. She advised me on the perfect mattress to match my bed. They delivered my mattress the same afternoon. The guys that delivered were also so nice! It was a great experience. 10/10
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5
Feb 05, 2025
5
Feb 02, 2025
Mrs. Samantha is fantastic and great to work with, I'll be going back to see her in the future!
5
Jan 30, 2025
5
Jan 12, 2025
Super good people good prices and good quality mattresses I definitely recommend these folks if you need a new one
5
Dec 27, 2024
Great service and very friendly.
5
Dec 15, 2024
Great company to purchase from…….. very thorough walkthrough of everything and definitely great products.
5
Dec 08, 2024
Great experience 10/10
5
Nov 30, 2024
Very professional and considerate I would recommend anyone to them
5
Nov 29, 2024
Excellent service. Quick an easy
5
Nov 21, 2024
5
Nov 21, 2024
Justin and Samantha at Mattress By Appointment Bay Minette are truly exceptional! Their honesty and dedication to helping customers find the right mat...
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Justin and Samantha at Mattress By Appointment Bay Minette are truly exceptional! Their honesty and dedication to helping customers find the right mattress really stand out. The low-overhead approach they use means you get amazing, high-quality mattresses without the high retail prices. It’s a refreshing, no-pressure experience, and you can tell they genuinely care about their customers. If you’re looking for great service and unbeatable value, this is the place to go!
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5
Nov 21, 2024
Great mattresses. Samantha was easy to work with! Quick and efficient.
5
Nov 21, 2024
Got my mattress from this place! Best decision ever! Real down to earth and gave me a great deal! Highly recommend!
5
Nov 21, 2024
5
Nov 20, 2024
5
Nov 16, 2024
Great sales and service! Love our new bed!
5
Nov 09, 2024
5
Nov 07, 2024
5
Nov 06, 2024
5
Nov 02, 2024
Very affordable & good customer service. Definitely recommend!!
5
Oct 28, 2024
Wonderful lady very good experience didn’t take long at all! Very nice selection
5
Oct 27, 2024
Great customer service & communication is awesome, I definitely recommend !
5
Oct 24, 2024
I had a great experience at Mattress by Appointment, thanks to Samantha. From the moment I contacted her husband to the moment I walked in their store...
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I had a great experience at Mattress by Appointment, thanks to Samantha. From the moment I contacted her husband to the moment I walked in their store, she was very welcoming and attentive,. She took the time to understand my needs and guided me through the options,l that were specific to what I needed. She provided valuable insight without any pressure to buy. Her knowledge and friendly demeanor made the process enjoyable. I left feeling confident in my choice and excited about my new mattress. Highly recommend visiting Samantha for a great shopping experience!
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5
Oct 24, 2024
5
Oct 18, 2024
I can't say enough about how amazing Samantha was in helping me get a mattress the same day! With my busy life, her assistance over the phone was inva...
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I can't say enough about how amazing Samantha was in helping me get a mattress the same day! With my busy life, her assistance over the phone was invaluable. I was able to pay over the phone, and they delivered the mattress that night. My son was so excited, and we are so pleased and thankful for the exceptional service. Thank you, Samantha!
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5
Oct 12, 2024
Great friendly and very helpful service
Oh and fast same day delivery
Thank you
5
Oct 12, 2024
Wonderful place!! I was skeptical at first, but when I walked in I felt at home. I was at ease and wasn't pressured to buy anything. Samantha answe...
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Wonderful place!! I was skeptical at first, but when I walked in I felt at home. I was at ease and wasn't pressured to buy anything. Samantha answered all my questions and the product I bought is top quality. I will go back when I need another mattress.
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5
Oct 11, 2024
5
Oct 09, 2024
I absolutely loved working with Samantha! She’s very knowledgeable with the mattresses and works to get you into what fits your budget! I will definit...
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I absolutely loved working with Samantha! She’s very knowledgeable with the mattresses and works to get you into what fits your budget! I will definitely work with her and her husband in the future!!!!
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5
Oct 06, 2024
Samantha was awesome. Took the time to explain the mattress options and listened to what we needed. Can’t wait to get our new mattress at the house!
5
Oct 06, 2024
Very knowledgeable and friendly. Great selection of mattresses to choose from at great prices
5
Sep 29, 2024
Easy approval process. Same day delivery even on Weekends wow. Highly recommended!
5
Sep 28, 2024
This was a great experience! I texted the number thinking it would be a couple of days before I heard anything with it being a Saturday. Samantha imme...
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This was a great experience! I texted the number thinking it would be a couple of days before I heard anything with it being a Saturday. Samantha immediately replied back and we had the mattress by 1 the same day. They even offered to deliver. I would highly recommend this business and will be using them again for a mattress purchase.
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5
Sep 07, 2024
I was able to get my mattress delivered same day even in the rain. Samantha was very helpful and patient with all my questions. Highly recommend!
5
Sep 03, 2024
They make it happen
5
Sep 01, 2024
They are very proactive and I called Samantha and she had 4 beds and box springs for each delivered by end of day! Her and her husband are great and i...
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They are very proactive and I called Samantha and she had 4 beds and box springs for each delivered by end of day! Her and her husband are great and i highly recommend! They have wonderful prices as well! I will be using them if I ever need a mattress again! 10/10
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5
Aug 23, 2024
Friendly, easy service, and good quality mattresses for a great price.
5
Aug 21, 2024
Great costumer service!!
100% recommended
5
Aug 12, 2024
Great customer service and great product ..easy to do …highly recommend❗️❗️
5
Aug 01, 2024
Samantha was very helpful. She kept me updated on the status of my order. My bed was delivered promptly when it came in and she sent two very polite y...
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Samantha was very helpful. She kept me updated on the status of my order. My bed was delivered promptly when it came in and she sent two very polite young men to set it up. I recommend anyone in the market for a new mattress to give Mattress by Appointment an opportunity to take care of your bedding needs.
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5
Jul 28, 2024
Excellent. Fast and reliable
5
Jun 29, 2024
Very sweet and fast service!!
5
Jun 25, 2024
Samantha was so great and easy to work with. We will shop with her for any of our future mattress needs.
5
Jun 25, 2024
I highly recommend 10/10 !! The BEST of the BEST in Alabama. Referring friend’s & family Thanks again 🙏🏼⭐️⭐️⭐️⭐️⭐️
5
Jun 18, 2024
5
Jun 15, 2024
5
Jun 09, 2024
Customer service was amazing and very informative. We purchased a Queen 👸 size mattress, the experience was very easy and she was very friendly. Pric...
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Customer service was amazing and very informative. We purchased a Queen 👸 size mattress, the experience was very easy and she was very friendly. Prices are unbeatable! I will be shopping here again in the near future. I would highly recommend using this place for any of your mattress needs! Thanks again, Samantha!!
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5
Jun 08, 2024
Awesome customer service! Will be referring my friends
5
Jun 01, 2024
Fast and great service. Very knowledgeable about the products that they are selling
5
May 30, 2024
Friendly and polite
5
May 26, 2024
Great small business that should be supported by the community👍🏻👍🏻
5
May 24, 2024
5
May 22, 2024
She was responsive and the price was right. We will do business again.
5
May 19, 2024
Customer service was absolutely amazing and very informative. We purchased a king size mattress and pillows, the experience was super easy and she was...
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Customer service was absolutely amazing and very informative. We purchased a king size mattress and pillows, the experience was super easy and she was very friendly. Not to mention it was an absolute DEAL. I would highly recommend using this place for any of your mattress needs! Thanks again Samantha!!
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5
May 11, 2024
Very friendly, responds quickly, great customer and worth purchasing from. Thank you for all of your help!
5
May 09, 2024
Wonderful fast and polite service. Definitely would use again
5
May 01, 2024
5
Apr 24, 2024
5
Apr 13, 2024
Great customer service..Easy and quick services
5
Apr 13, 2024
5
Apr 13, 2024
Best Mattress Company I have dealt with so far the owner was very nice and very helpful I will be recommending them to everybody that is looking for a...
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Best Mattress Company I have dealt with so far the owner was very nice and very helpful I will be recommending them to everybody that is looking for a new bed.
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5
Apr 06, 2024
Very great customer service. Would recommend to anyone
5
Apr 06, 2024
The customer service was excellent. She was very knowledgeable about her products and made sure to inform the customers of what they needed to know. W...
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The customer service was excellent. She was very knowledgeable about her products and made sure to inform the customers of what they needed to know. We will will definitely be back again!
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5
Mar 29, 2024
Very Great Customer Service, Answered All My Questions With Ease, and Had Me All Set Up And Ready For A New Mattress In No Time! Would Highly Recommen...
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Very Great Customer Service, Answered All My Questions With Ease, and Had Me All Set Up And Ready For A New Mattress In No Time! Would Highly Recommend This Company!!!
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5
Mar 23, 2024
i just wanna let the world know i had a great experience with Samantha she was very helpful, she answered any questions i had, i got my mattress the s...
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i just wanna let the world know i had a great experience with Samantha she was very helpful, she answered any questions i had, i got my mattress the same day and she was wonderful! i brought my niece with me she also made sure my niece was goodd, gave her snacks and juice and made sure my niece was occupied while i was handling business, i appreciate her for that, the building looked very presentable.. every mattress she had was so soft and comfortable.
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5
Mar 23, 2024
Samantha is amazing, great customer service if you need a mattress I 100% recommend her. You won’t regret it!! Thank you mattress by appointment.
5
Mar 22, 2024
Fast and speedy service at an amazing price!!!
5
Mar 21, 2024
Great place to get a mattress! The map takes you to the wrong place at first. The business is right across the street from the barber shop. The mattre...
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Great place to get a mattress! The map takes you to the wrong place at first. The business is right across the street from the barber shop. The mattress lady was very kind and walked me through the process of getting a new comfortable mattress.
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5
Mar 17, 2024
Samantha was an absolute joy to work with! Completely down-to-earth, welcoming and helpful. She was able to help me find a mattress that was affordab...
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Samantha was an absolute joy to work with! Completely down-to-earth, welcoming and helpful. She was able to help me find a mattress that was affordable and also fit my needs!
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5
Mar 16, 2024
The customer service is outstanding, I worked with Samantha and she was very informative and clear with the price breakdowns. I highly recommend their...
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The customer service is outstanding, I worked with Samantha and she was very informative and clear with the price breakdowns. I highly recommend their services #10/10
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5
Mar 15, 2024
I loved everything about this company. They are professional. They answer you once you are interested in a reasonable time. They help you and give you...
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I loved everything about this company. They are professional. They answer you once you are interested in a reasonable time. They help you and give you details of everything that you have to do and how to do it. They treat you like you are family and make sure that you get the best that you need. 10/10 for me and my family.
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5
Mar 14, 2024
5
Mar 13, 2024
10/10! Best customer services
5
Mar 03, 2024
Amazing service, I got a great deal on my mattress, I will recommend to everyone
5
Mar 03, 2024
We had an appointment this morning with Samantha she was there and on time very friendly and helped us get not one but two mattresses ! She was super ...
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We had an appointment this morning with Samantha she was there and on time very friendly and helped us get not one but two mattresses ! She was super friendly we were even able to have them delivered the same day so tonight I am looking forward to getting some great rest that is well needed!! Samantha was a joy to do business with and I would definitely recommend doing business with her to anyone!
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5
Mar 02, 2024
Very friendly and worked with us to get us a great deal on two mattresses. 👍 Thank you.
5
Mar 02, 2024
Cheap and new mattresses still in wraper! Also great customer service in and out!
5
Mar 01, 2024
Made it so convenient for me to choose over the phone! Thank you so much for everything