They asked for a review so here it is. We hired them to come out three times, there was no fourth time after we discovered that they threw out a bunch...
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They asked for a review so here it is. We hired them to come out three times, there was no fourth time after we discovered that they threw out a bunch of my daughter's toys with the trash. Colored wood blocks, things you would never confuse for garbage. We also discovered they shattered a ceramic plate, which would be no big deal except it wasn't communicated to us and we only discovered it when my toddler found a ceramic shard and cut her palm on it. The company stopped responding after I explained what happened and asked the company to make things right. I guess they forgot who I was when asking for a review.Two stars instead of 1 because only one cleaner did most of the work on the first day after the second had to leave, and she worked really hard to make up the difference. She deserves 5 stars but I won't give the company credit for her hard work. I wish she had been the one to visit on every occasion and maybe this wouldn't have happened.
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5
May 13, 2025
Fabulous!! My home is sparkling. They worked quickly, too, and were done before my workday started. Highly recommend.
5
May 13, 2025
Honestly no complaints. They exceed my expectations every time! They even clean things I wasn't even expecting to be cleaned (like my air fryer, that ...
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Honestly no complaints. They exceed my expectations every time! They even clean things I wasn't even expecting to be cleaned (like my air fryer, that thing gets yucky)!I also work from home, and they are good about working around me, and offering to clean my office first.
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5
May 08, 2025
Love the way my wood floor look.My bathroom is sparkling clean.The house smells clean.
2
May 08, 2025
Sloppy with key security in several different ways - unfortunately, I would not trust this company to handle my house keys again, and we had to re-key...
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Sloppy with key security in several different ways - unfortunately, I would not trust this company to handle my house keys again, and we had to re-key our home after we ended service. If you have a fancy computerized lock, you probably won't have this problem!Actual cleaning service was OK, not great.
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5
May 06, 2025
The team has done great cleaning! I will schedule regular cleanings with them.
5
May 06, 2025
Scheduling is a breeze, TLC has been extremely responsive, prompt, and made the process very streamlined. I was impressed with how easy it was to sche...
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Scheduling is a breeze, TLC has been extremely responsive, prompt, and made the process very streamlined. I was impressed with how easy it was to schedule our first appointment, and the pricing is competitive for the area.Our first cleaning appointment was thorough, and the team did a great job with no issues. We will be using them for our regular cleanings!
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